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EFO Furniture Outlet
500 Kidder St, Wilkes-Barre, PA 18702, United States
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EFO Furniture Outlet
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Ka
Review №1

Was looking for a smaller size sectional for my place. Found the perfect size one here for a great price. Loved that I was able to order the reverse configuration as well to fit the room. Alyssa was super helpful and did not hover, but was available when needed, which I loved. Would recommend!

No
Review №2

I stopped in to look for a furniture for my new apartment and was helped by Alyssa to fulfill all my needs and questions. She was fantastic and patient with my. The prices are great for anyone looking to furnish their first place!

Gi
Review №3

My autistic son set my couch on fire and we needed to replace furniture ASAP. Alyssa at the Wilkes-Barre store was so helpful! She knew how urgent this was and helped us find a solution that was fast and economical. The furniture we picked is beautiful. Absolutely can’t wait for it to be in our living room. Would absolutely recommend this store. Ask for Alyssa. You won’t be disappointed.

Me
Review №4

I recently got rid of my living room set and have been searching for a new one for about a week. 😞 Then a friend reminded me about EFO located in Wilkes Barre! I went there and spoke To LYNNE who I was very pleased with, she was so nice, patient and funny! 😁 And due to her kindness my interaction was easy and I will soon have my new living room set! 😊

Cu
Review №5

It was a pleasure working with the sales person Lynne. She was very helpful, professional and knowledgeable about the sofa we wanted to buy. She was very patient with us and not pushy. We were surprised when they called to let us know the sofa was in 5 weeks sooner than they said it would be.

Vi
Review №6

I had a horrible experience with EFo. They sent defective furniture to my home without inspection in the warehouse before delivery. They then caused a great deal of grief before agreeing to return the item as a replacement was not feasible and an exchange was not possible with thier selection. I will simply state that EFO is a furniture outlet so be aware that the quality is outlet quality. I would recommend you go to a more reputable company before considering EFO.

Da
Review №7

Great showroom, awesome staff, wonderful delivery personnel. Sales rep Lynne was very friendly and helpful. We have been an EFO customer for over 30 years and that is why!

Mi
Review №8

My experiences with EFO have ALWAYS been absolutely wonderful. The 5 star review is given because they really do offer great prices. Thank you Lynne for your help.Their furniture is really very nice, comfortable & affordable. I went all over town and I would have paid a lot more for less. My 1st sectional is over 30 years old & it still looks great even with 4 kids & pets. I just purchased my second sectional.

st
Review №9

Alyssa from efo outlet was very helpful. We purchased a dining room table set and she was very quick to answer our questions and help us find what we were looking for. She was very knowledgeable about the process.

G
Review №10

Lynne was so helpful, knowledgeable, and patient as we looked throughout the store, changed our minds (a few times), then made our purchase. The store is very well merchandised and clean. Highly recommend EFO and Lynne if you are in the Wilkes-Barre area!

Me
Review №11

Was having trouble finding a pet friendly sofa. Went to several stores. Some even twice. So hard to find a sofa that didn’t have pillow backs that could collapse over time. Found a steel framed sofa in a leather like material that is beautiful. Only downfall - due to Covid shipping is delayed but that is no fault of EFO. Worked with Lynn and she explained all warranty packages and the shipping delays. Very honest and helpful. Looking forward to receiving my product.

Ar
Review №12

My experience at the furniture was excellent. Lynne provided EXCELLENT customer service. They are very considerate with the prices and they helped us with everything, it was my first time shopping here and I’ll definitely return. :)

Ma
Review №13

We ordered a power reclining sofa made of Italian Leather today. Our salesperson, Lynne, was very personable, knowledgeable and not the least bit pushy. We would definitely buy from EFO FURNITURE again.

Ka
Review №14

Lynne was extremely helpful! She helped with whatever we needed and was a great saleswoman! EFO also has a beautiful selection of furniture!

Ta
Review №15

I bought a bedroom set and I had amazing experience lynne was the salesperson that helped me and she was amazing. I ended up getting my bedroom set a lot sooner then I was suppose too. I will definitely be back to buy more furniture.

Mi
Review №16

Excellent selection of furniture and great pricing..The associate who helped us out, Jim, was a PHENOMENAL guy...very helpful and personableHighly recommend!

Ra
Review №17

Had the best experience at EFO! My fiancé and I just bought our couch and sofa bar from there and Lynne was beyond helpful! She was very knowledgeable and gave great tips that we would’ve never thought of! She was extremely honest too which we definitely appreciate. Definitely rate this place 5+ stars. Between the service, prices, as well as the quality of the products they were all just simply amazing! Highly recommend this place! :)

Ki
Review №18

My boyfriend and I were looking for a coffee table and came into EFO today. We ended up finding the perfect queen bed set instead. Lynne was so helpful and did not make us feel pressured. She walked us through each step from delivery to financing and warranty. She was extremely knowledgeable and attentive but most importantly to us friendly and kind.We are so excited for our new bed set and will definitely be back to work with Lynne again in the future. Thank you so much for making this such a delightful experience!

Ch
Review №19

We had a wonderful experience! Joe got us in and out in minutes! Great service and great selection! Only place that had furniture in stock! Highly recommend! Ask for joe!

Ki
Review №20

I had the pleasure of visiting this location twice and was greeted but The Best Sales person ever, James Delong. I was their once to browse and again to purchase a couple months later. I shopped around at Bob’s, R & F and a few other places and was Hounded and Stalked throughout the store. It was worse than visiting a used car lot.While in EFO I didnt feel pressured or rushed. Honestly Mr Delong was so patient. He gave me space. He gave me options. He gave me honest and realistic time frames. He gave me time. He checked on me, my mother and my small children whom he was very nice to and never once made us feel like we needed to hurry or like we were wasting his time. Kudos to you Mr Delong! You are a star, an assist to your company and model for people in sales. Thank you again for your kindness and patience. We will be back and I suggest others ask for you by name for a wonderful experience.

Ro
Review №21

On Tuesday, July 20, 2021 I had the pleasure of purchasing a sofa from EFO WBR store. I have spent several months going to different furniture stores in search of the perfect sofa for me. James was my sales associate the first time I went to EFO several months ago and he not only remembered me he allowed me time alone. He never pushed for a purchase and therefore he was the one I return to for my purchase. I appreciated his patience and professionalism. Again his name is James in the WBR store.

PA
Review №22

Alyssa Giarratano was a very nice and helpful sales associate.She was not overbearing .Gave us our space but was there when we needed assistance and ready to make our decision on our purchase .Would definitely recommend her for future purchases .

Gr
Review №23

I entered the store looking for living room furniture. I had purchased from EFO and was very pleased with my past experience. Lynne was extremely helpful in pointing out sofas and chairs in the styles and colors I had in mind, She was honest enough to inform me that many items were on back order and were not immediately available for delivery due to the pandemic. I explained my situation to her and she was very helpful in seeking out some couches on the floor that were available and met my criteria,

Je
Review №24

Lynne is very helpful and answers all your questions. She really goes above and beyond. We enjoyed doing business with EFO Wilkes Barre.

Sa
Review №25

Great experience at this store! Lynne was very knowledgeable and accommodating, and she worked hard to give us a better deal than I could have imagined! Great selection of furniture and they make sure you find the pieces that are just right for you! Would highly recommend this store to all those looking to buy!

Gi
Review №26

Lynne was very helpful and accommodating. I would highly recommend EFO Wilkes-Barre. We will definitely be back. Thanks!

Lo
Review №27

Lynne was very helpful and friendly when buying new living room furniture. She made the process quick and easy and never tried to pressure me into anything extra.

an
Review №28

Lynne is our sales woman who helped us in selecting the best bedroom set ever!

Su
Review №29

EFO was wonderful helping find exactly what I wanted! Gary, the salesman was so nice and understood my concerns. I did compare EFO to RAYMOUR & FLANAGAN. EFO had the best prices and was more helpful then they were.

Ke
Review №30

Once again EFO has out done themselves. Im a repeat customer and will go back over and over again. No pressure sales people, Lynne was excellent and very helpful. I swear you could go in 99 times to make sure that is the item you want and if you get it great, if not, they dont hassle you. Great service, great quality and great staff. Always an excellent job!

Ra
Review №31

I had a great experience at EFO. Lynne helped me find exactly what I was looking for. She got me the best deal possible and I was in and out of the store in a short time. Great service!

Er
Review №32

Very nice furniture and the staff was pleasant helping us find what we needed. Currently waiting for a delivery at end of month. So buying and ordering went well lets see how delivery goes. To be continued.

Ye
Review №33

Prices are great. Furniture isnt damaged. Sales personnel are very nice, and helpful.

pa
Review №34

I had a very good salesperson at EFO, named Linda. She was friendly, courteous and allowed us to take our time browsing the store until we were ready to discuss a purchase. We were very satisfied with the service.

Am
Review №35

Alyssa was very nice and helpful without being pushy or overbearing. We shopped at 3 different furniture stores today and EFO had the best selection and reasonable prices.

de
Review №36

My partner and I had an incredible experience at EFO. Our salesperson Lynne was very helpful and could answer any questions we had. She led us in the right direction for a perfect mattress but gave us time to pick the one we wanted. Would absolute recommend EFO in Wilkes Barre.

Ra
Review №37

My sister and I had a great experience and walked out with exactly what we were both looking for. Great prices and good quality furniture. The customer service was amazing super friendly employees.

Te
Review №38

This store sold me two recliner lift chairs and both right out of the box were defective. There supplier for both chairs was Ashley. If I were them I would find a different supplier.

Ms
Review №39

I had the pleasure of dealing with Lynne she is amazing, I felt at ease with my purchase of buying a new bed. Very nice and helpful, I definitely cant wait to buy some more furniture from you guys thank you

Ly
Review №40

Great showroom, awesome staff. Very happy with the service we received from the Lynne, that helped us order our new reclining sofa and chair set. She was very thorough, respectful and friendly. What a great experience at EFO in Wilkes Barre! I would recommend this place

Li
Review №41

We would like to thank EFO and our Sales Rep Lynne for the great service and treatment we received in our shopping trips for furniture. Lynne made it extremely pleasurable and did not pressure us at all. We would highly recommend looking her up if you are in need of furniture at EFO

Ni
Review №42

My husband Rich and I loved this store. Lynne helped us purchase a living room set and dressers, she was very kind. Will definitely be returning for future purchases.

Ke
Review №43

They have friendly knowledge staff. Our sales rep Lynne was great. Large selection of furniture at great prices. Very affordable!!! I will be coming back again when I need new furniture. Thanks EFO!!!

Ad
Review №44

Went looking for Barstools for our kitchen breakfast nook and within minutes we found the perfect fit! Jake, the sales associate, was beyond helpful and gave us time to look at our leisure but also promptly answer any questions! A great experience and recommend checking it out!

Ch
Review №45

I finally convinced my husband to buy some new furniture. We had visited several furniture stores in the area and could not agree on anything. Seeing the frustration on my husbands face I suggested we try EFO. We had gone there to look for new bedroom furniture. The staff was so pleasant and welcoming. Our sales professional, Lynne didnt even mind when my husband called her Liz. (He renames people a lot.) Lynne was very knowledgeable and has the patience of a saint. She helped us find what we were looking for. My husbands mood had improved so much that he also decided we needed a new dining set. Woot! Thanks, Lynne!

Re
Review №46

I went in looking for a new kitchen table and Lynne from the EFO store in Wilkes Barre PA was such a great help!! Very pleasant. With all of her help we even ended up purchasing a cabinet as well for our dining room. Thanks again !

Cu
Review №47

Good customer service. They didn’t keep pushing to buy their warranty specials every 5 minutes like their competitor. We were able to try beds and ask questions if we had any.

Ho
Review №48

After spending a rainy afternoon going to multiple stores only to be disappointed leaving with nothing, my husband and I went to EFO in WB. We were greeted as soon as we walked in. Even though the Sunday afternoon was very busy, the saleswoman Lynne was able to help us out and make our purchase! She was extremely helpful, friendly and knowledgeable. It was a great experience. And even though we already were going to make the purchase she showed us extra perks to the sofa we picked out which sold us even more! We would definitely go back for more purchases we had our eye on. Thank you, Lynne and EFO Furniture!

Jo
Review №49

After spending days looking for a dining table we went to EFO and found a set that they had in stock. Every other store told us our purchase would be 4 to 7 weeks before delivery.Lynne did a great job setting us up for the white clove delivery on the date we asked for. Could not have been any easier. Great job Lynne.

Th
Review №50

Excellant sales person. Very accommodating. Furniture price appropriately. An impartial observer would have to give this store five stars.

Ch
Review №51

We went to EFO looking for a recliner for my Mom. After looking several places, we finally found exactly what she was looking for at EFO! Jessica was extremely helpful and knowledgeable. After telling her what we had in mind, she showed us the perfect rocker/recliner! She was a pleasure to deal with! We will definitely be back!

Tr
Review №52

Exemplary experience. Thank you, James for your sharing your expertise and comprehensive knowledge. You are a credit to your profession and an asset to the company.

Ma
Review №53

Alyssa Giarratano was my sales consultant and she was great, as soon as I walked in she received me with a smile. I was able to get a nice bedroom set and mattress at a great price 😊highly recommend!

De
Review №54

I went to a couple of furniture stores looking for a new lift chair (recliner). I did not want to do the same mistake as I did in the past buy in the first store I went into I was already in 2 other furniture stores just looking before I went to EFO. When I went in the salesperson, Stephanie asked if I needed help and I told her I wanted to look at the lift chairs that they had but I was just looking at that time. She was very understanding and showed me all of the lift chairs and answered every question even though she knew I might not have even went back to EFO to buy it. When I did go back Stephanie was there and I ended up buying the chair from her. When I told the salespeople in the other stores I was just looking at that time not all of them were so happy to help. Thanks again for your help Stephanie!!

De
Review №55

Recently made my first purchase here, i would recommend efo furniture to anybody. Lynne was awesome, within 5 minutes of being in the store we found exactly what we wanted & she was very helpful. I’ll definitely be going back!

Ra
Review №56

I had a great experience at EFO. They gave me a great deal and helped me find exactly what I was looking for. The staff was extremely friendly and helpful!

Ka
Review №57

I recently purchased a living room set at EFO. I was pleasantly surprised to find not one but two sets that met my expectations at EFO! Alyssa, our sales representative, was extremely helpful and knowledgeable about the merchandise, while allowing us time to browse the store. I am looking forward to receiving the set in the near future!

Ro
Review №58

The people there r really nice. They had what I was looking for and they r cheaper then anyway else I went.

St
Review №59

Efo In Wilkes Barre was the best place we visited while furniture shopping. They had exactly what we wanted and I was very happy to do business with them because of how polite and helpful Stephanie was. Would definitely revisit for future needs!

Ka
Review №60

Just purchased a sectional seating arrangement very reasonably priced. The sales consultant, Lynne was most courteous, professional as well as patient until I finally made my decision. As I am only a seasonal visitor, spring through fall, this furniture should last for awhile, however, should I ever need any additional items,ie., lamps, tv console, additional chairs or recliner, I will definitely be returning to EFO, and hopefully Lynne will be my consultant again.

Ca
Review №61

We came to EFO looking for a sofa sleeper. Lynne greeted us and asked how she could assist today. Within a minute, we were at the only sleeper sofa in the store. Unfortunately, this sofa was not the size we were looking for. Lynne spoke with her associates and got onto the phone and computer and found us a perfect sofa bed couch in Dunmore. We are on our way there now. We were in the store for less than 20 minutes. This is exceptional customer service. ☆☆☆☆☆ for Lynne.

Ta
Review №62

I was in need of a new mattress and whent to EFO. When I got there I told them I had no idea what I wanted in a mattress. Stephanie asked me some questions and let me try the different types of mattresses. She was very understanding and not pushy. I am very pleased with the customer service I received from Stephanie.

To
Review №63

Lynne my salesperson was very nice and informative 👍 my experience with EFO was great. Thanks Lynne 😊.

Ch
Review №64

Just got our sofa and love seat, the set is beautiful, Lynne who helped us with our purchase was informative and not pushy. It was a wonderful experience. Thank you

To
Review №65

My wife and went here looking for an entertainment center. The staff was very friendly and personable. Lynne helped us find the perfect piece for our living room.

Pr
Review №66

Our experience at EFO was great. We were able to find the two pieces of furniture we wanted at a great price, with expert help from store sales associate Stephanie. Awaiting delivery. Overall a pleasant and fruitful experience.

Ja
Review №67

Excellent customer service from Lynne/Robert, very good prices. Third purchase from Wilkes Barre location.

Ka
Review №68

Such a good experience when we were looking to purchase a couch. Lynne was very helpful.

Ae
Review №69

The experience and transaction was great. Lynn is very helpful, gets the to point, and helps to her best ability. I would refer her to anyone!

Ab
Review №70

I Came to efo without anything in mind and one of the sails clerk helped me to find what I wanted. Her name was Lynne and she was very nice through the whole process. Thanks a lot I recommend more people to come.

Co
Review №71

Went to EFO multiple times this weekend and worked with Stephanie to purchase some furniture for my parents. She was super helpful and made the purchasing process very easy. We are excited to receive all of the pieces we got!

Al
Review №72

We went and ordered a sectional, the experience was good, price was cheaper than Ashley furniture for the same exact sectional. My only complaint is that we have to wait 20+ weeks for it to get here. Although this is out of the stores hands it’s still frustrating. All in all a good experience though

Je
Review №73

We just purchased a sectional and a chair from EFO Furniture In Wilkes-Barre. We had a wonderful sales person named Lynne, she was very personable, helpful, honest and fun. It was an all around good experience and I would recommend EFO and certainly our sales person Lynne.

Am
Review №74

While making my decision for living room furniture, Lynne was extremely helpful & informative. Thank you so much for your assistance.

Be
Review №75

I came into efo to purchase a bedroom set. Lynne was very helpful and kind. Her attention to detail was phenomenal!! I purchased a sectional from efo back in July and was very pleased with my purchase so I decided to come back. I will definitely come back for future purchases.

Er
Review №76

Lynne was great to work with! She helped us with dining room furniture . Highly recommend Lynne

li
Review №77

Great experience! We were greeted and assisted by Alyssa giarratano once we walked in the door. Helped us buy the furniture we needed.

Ta
Review №78

Sales consultant Lynne was patient and nice and found and understood I needed my furniture soon and helped me find the right match in stock thank u Lynne

Me
Review №79

Went into EFO on Sunday to purchase a bedroom set for my daughter. Worked with Lynne. She was great to work with! Would work with her again!

Jo
Review №80

Im a returning customer and Im very pleased with the pricing and the service I received. Thank you again Lynne for a pleasant experience.

Mi
Review №81

We were so happy to deal with Lynne. She always comes through for us. Thank you so much for taking the time to help us you were great!!!

Da
Review №82

I knew the couch I wanted. Lynne got me out the door quick. Very happy

Ad
Review №83

Lynne was very friendly and when out of her way to help me fine what I needed.

Al
Review №84

Lynne was great! She was a normal person, NOT pushy like some sales people can be. Thanks again.

My
Review №85

Thank you Stephanie for helping me pick out the best piece. You were able to really help me problem solve what would work out the best Thank you!

Ka
Review №86

Recliners quality without the high cost compared to many other options. Add material protection for reassurance.

Jo
Review №87

I /we were very satisfied with the Lynne our sales lady. She was very thorough and very pleasant.

Ka
Review №88

Great selection to choose from! Professional, considerate sales Indianapolis!

Ju
Review №89

This was my first time shopping at EFO and it was a positive experience. Lynne and Joe were very nice and answered all my questions.

Ch
Review №90

Lynne was very helpful with our purchase. Friendly and knowledgeable. Will do business again.

Le
Review №91

Lynne was very helpful and was knowledgable about the products efo has in store. Gave us a good idea of when furniture should arrive. I would recommend Lynne., she was very helpful

Fd
Review №92

We would like to thank Lynne for making our shopping experience enjoyable.

Ca
Review №93

Great quality furniture at decent prices and Lynne is a awesome sales consultant

Ri
Review №94

Great experience here. Stephanie was awesome. Highly recommend her.

Th
Review №95

Lynne was the associate that helped me when I was buying my furniture. She was very nice and helpful and I got a great deal on a table and chairs set and a bedroom set!

Fr
Review №96

I was greeted by Lynne Wilkes Barre sales lady she was very polite and heloed us in any way we needed

LI
Review №97

Thank you Stephanie for taking the time to find the right piece. I appreciate your patience and effort!

ju
Review №98

Today was the second experience I have had at efo and I bought a bed room set best price in the valley cant beat them for service and selection thanks to lynne we got our dream bedroom

Br
Review №99

Very happy with the service we received from the salesman that helped us order our new reclining sofa with USB charging in a drop down console/table and a full size drawer in the middle footrest. He was very thorough and respectful. I always go to EFO in Wilkes Barre for my furniture and mattresses and Im always very pleased with them!

KA
Review №100

I was looking for a dinette set and Lynne was very helpful, patient, and informative. Go to EFO and ask for Lynne!

Information
42 Photos
100 Comments
4.6 Rating
  • Address:500 Kidder St, Wilkes-Barre, PA 18702, United States
  • Site:https://efofurniture.com/stores/wilkes-barre-pennsylvania/648/
  • Phone:+1 570-823-2182
Categories
  • Furniture store
  • Mattress store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:Closed
  • Friday:10AM–8PM
  • Saturday:Closed
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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