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Sooters Auto Service
429 E 6th St, Tucson, AZ 85705, United States
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Sooters Auto Service
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Je
Review №1

Sooters is a good, honest mechanic. I brought a car in when I didnt pass emissions and they found a leaking intake manifold gasket. The mechanic tricked the emissions just by raising the idle and having me idle the car a bit faster when I was next in line for testing. A much less expensive fix that left me time to fix the main problem. He also fixed some vacuum leaks. Then I bought an Explorer and got it in for an oil change. They found a number of things, little things, that I can fix as I can afford it. Theyll change your oil without the other typical sabotage like chain store mechanics.Thanks Sooters, 2 thumbs up

Pa
Review №2

The folks at Sooters are friendly, professional, kind and efficient. We are new in town, and finding a new mechanic can be a bit nerve-wracking; so pleased to have found this shop. Our new mechanics!

Mi
Review №3

Amazing customer service! The people here seem really honest and care very much about their customers.

pa
Review №4

Knowledgeable Mechanics. Great owners and service. Highly recommended.

Mi
Review №5

Sooters is a top notch auto service business in the Tucson area. I can always count on Kim, Cruz, and the rest of the team to complete superb work on my car, from smaller jobs such as fluid changes to larger one such as a full suspension replacement. They are true experts at their craft, and above all else they always look out for their customers. I have continue coming here for 5+ years and have no intention of going anywhere else!

Cl
Review №6

Been going here for as long as I have been driving. Friendly, no nonsense, fast and reliable service. Consistently goes above and beyond in making sure that their customers are satisfied. I recommend Sooters to everyone

Br
Review №7

Can I give 10 Stars? In all seriousness, I was completely satisfied with the service I received from Sooter’s Auto. Through no fault of their’s, the power steering pump they installed in my truck failed, twice. Despite the fact that they were completely booked up, the owner Kim, made time to replace the parts both times, at no extra cost to me, so that I was able to leave on time for my 3,500 mile drive to Canada.Many thanks to them. Their kind of professionalism and integrity is, in my experience, very rare these days.

Jo
Review №8

I feel very lucky that Sooters was recommended to me when we moved to Tucson several years ago. They are always highly professional, do the repairs they say theyll do at the price quoted, and are extremely friendly. Nothing but excellent experiences here.

Je
Review №9

Wouldnt take my vehicle anywhere else! Top techs, Top customer service, a business like no other! You dont ever regret taking a vehicle to a place like this!

Jo
Review №10

Incredibly helpful and reasonable in their repairs. Clearly knew what they were doing and took great care of my vehicle.

Da
Review №11

I just want to say THANK YOU to Kim and my mechanic Paul for the “miracle” they did on my Infinity G35! Everybody I took my car to told me she was done (electrical issues) so I called Kim at Sooters and ask them to try. Paul worked his magic providing me with details and updates every step of the way! I got my car back and she is purring like a kitten again:) The best part was the reasonable price they gave me! Honest, fair and trustworthy that is what you get from Sooters I will not take my vehicles anywhere else. Thank you guys again!!!

Ro
Review №12

Honest mechanic shop :0)

Br
Review №13

Been going there 35 years and have been satisfied each time

Lo
Review №14

I always bring both our cars here. They feel more like a family then just another business. Support your local businesses Tucson, they need us more than ever. They always do an amazing job.

Ma
Review №15

Top quality place. Sooters was fast to help me when I obviously missed my own appointment. They got me into the shop at a new time and made my repair process easy. The staff was polite and the office was well informed of what was going on with my vehicle as well as everything else in the shop.If you are looking for quality honest work and you are flexible in getting the repairs done you will enjoy having them give you a top quality repair.

Pa
Review №16

Kim is very friendly and helpful. Max the dog is really cute! As my first time at Sooters, it was a good experience! Explained the issues with my F150 with detail and I am for sure coming back!

Ca
Review №17

This is no longer Sooters Auto Service. It is now Opahs Bar and Grill - Serves great Greek food.

Av
Review №18

Used Scooters to replace a busted radiator. They gave me the best quote around and stuck to it even when they did a little extra work on top of what they originally said. The job was completed in a single day, much faster than expected. Good experience and trustworthy shop.

Wa
Review №19

We called for assistance with our truck and were told that Sooters cant work on our truck.

Fe
Review №20

If you are looking for an HONEST and PROFESSIONAL Auto Shop Sooters is the way to go....believe me when I say their service is everything that you hope for. My whole family has been servicing their cars at Sooters for well over 8 years. 5 Stars and I would always recommend their services.

Fr
Review №21

Been taking my vehicles to Kim at Sooters for 6+ years. This is a company that is of integrity, works hard and efficiently to solve problems for your car in the most affordable manner. They are a stalwart business here in Tucson.I fully recommend Sooters!

Di
Review №22

The application was for my son. He said the people were friendly, experienced and the ending cost was very fair.

Ma
Review №23

We had just pulled up up to check into our hotel on a rainy day when we realized that our back tire was very flat. We googled the closest shop and were fortunate enough to have found Sooters right around the corner. They were so kind to not only fill the flat with air to see if it would hold, but offered to replace it with our spare while we waited. They were incredibly kind and moved us to the front of the line to get us back to enjoying our vacation. Highly recommend!

La
Review №24

Id been chasing a loud cracking sound in the front end of our low mileage 2000 Honda Cr-v through two shops here in Green Valley. Their solution, vastly overpriced, was to replace the front struts. I just didnt think that was warranted, the struts are less than a year old.Id been by Sooters for years and thought to give them a call. Cruz, the friendly young tech, took it for a test drive then put it on the lift for a better look. He couldnt find anything really wrong, but did tighten 2 mount nuts on the drivers side strut. Problem solved!!! Took only a few minutes, but with all shops the clock is running as it should, but here - No Charge!!Remarkably positive experience and theyve got all our business for the future. As always, it only takes one good man who cares and is determined to get it right to fix any problem. Excellent Shop!!

Da
Review №25

I started taking my vehicles after my mom gave rave reviews. I am so happy I did. They are a no-nonsense shop who always gives me great service. Theyre always busy which is a good sign. They know what they are doing and dont try to sell u other services that you dont need. Best in the business 😊

Je
Review №26

I initially chose Sooter’s cause it was so close to the university where I work and they offered pick up/drop off service at this time due to COVID. Kim was absolutely amazing and friendly. She answered all my questions fully as it was my first time ever getting vehicle service from a garage. They quoted me $150 for a general 30k truck maintenance check, but since my truck was technically near 37k (although, I did buy it used at 20k), they did an average between mileages, and with the extra lil work they had to do on it, came out to $203. The pick up/drop off was a bit rocky considering they were swamped and had a guy call out sick, but we made it work! She explained on the phone what they did/was required and stuck the invoice with the details in the console at drop off. Easy as pie. Overall, they were professional, personable, and got the job done. Will definitely use them again in the near future.

Ia
Review №27

The best in Tucson! Some of the most honest and talented mechanics out there! Cruz helped me on two occasions, and always went the extra mile. Theyre honest when diagnosing your problems, and wont charge you for things you dont need! Really couldnt ask for more!

Ed
Review №28

These guys are honest and great people, that fix your car to the highest standard. Great customer service, I always recommend this shop to everyone having car problems. I would give these guys 6 stars if possible. I’ll stop by again guys for the other things on my car that needs attention.

Cl
Review №29

I highly recommend Sooters. Only shop that has been able to fix the transmission leak in my 1964 Comet for good, and did a lot of other needed mechanical work at a very reasonable price. They also work on my newer SUV, and are very honest. I definitely believe they are not just after your money and they truly care about their customers and getting the job done right. Sorry to see a couple bad reviews on here; I just couldn’t imagine anyone at Sooters not doing a giving you noble honest service and doing a stand-up job. They are super busy so call in advance, but it’s because a lot of people know they are simply the best in town.

Ca
Review №30

My old truck is running better than it ever has after a few hours in the Sooters garage. Couldnt be happier!I interacted pretty extensively with two of the mechanics and the woman running the office, and all of them were extremely knowledgeable, helpful and friendly. Wish I lived in Tucson so they could become my new go-to mechanics, but alas, I am just driving through.

Co
Review №31

Great, honest mechanics!!!I recently took my vehicle to get inspected by a national-chain shop, and after they inspected it they said that the seals/boots in my rack and pinion assembly were leaking and would need replaced sometime soon. They wanted to replace the whole rack and pinion for $800. I told them I wouldnt do it then and to hold off. I did research online and found that you can replace just boots/seals if mechanics have the right tools. While taking a non-personal car here, I asked them about it and they said to bring it in later that day and they would take a look. After being there for less than 5 minutes, I come to find out that the rack and pinion is fine and that there is a minor leak, but it still has YEARS before the leak becomes bad enough to fix. That five minute inspection saved me over $800! They even added conditioner into power steering free to charge. Having recently moved, I didnt have a go-to mechanic around Tucson, but now I do! Would highly recommend this place! Very friendly and honest mechanics!

TJ
Review №32

Great Shop. I know enough about cars to do some work myself, some things are just over my head. One of the few shops in town that I can buy my own parts and bring them in and they still guarantee the work. They are a busy shop for a reason and have good pricing. They wont try to push unnecessary repairs but will tell you what needs to be fixed now/soon/eventually. Honest business that I recommend to my customers, and I work in the car business.

Gl
Review №33

Recommended this place to my mom to get her taillights fixed. They called and gave her an estimate before working on the car, then when we picked up the vehicle, they did not have the parts needed to replace the hub seal on one of her wheels. So they did not charge her for that. Honest and reliable mechanics, and Kim is a true professional! Will bring my car here if my husband cant do the repairs!!

Cl
Review №34

Fantastic experience. I had a check engine light come on. I suspected a faulty fuel injector. Took it into Sooters first thing in the morning. Yup was a fuel injector. They replaced it at a reasonable cost. I needed my Jeep back by 3pm and they even got it done for me by then! But here is where they really shine. I took my Jeep home and the next time I tried to start it it wouldnt start. So I called them up and explained this to them. They had me go through their towing company and tow the vehicle back in, spent most of the day trouble shooting the problem, it was a blown fuse in the fuel injector circuit. When I went to pick it up there was no charge for the tow or the trouble shooting and they even gave me a few extra fuses just in case it happens again! Awesome experience! This is the only shop Im going to in the future.

ti
Review №35

I went to Sooters for front brake replacement on the recommendation of a friend who highly praised their work. I was similarly impressed. their prices are reasonable and the work professional. As I was preparing to leave, the manager said: we always try to do our best work but were human and can make mistakes. If you have any problems I want to know about it. What more can you ask for?

Je
Review №36

Trustworthy and excellent customer service. I have taken multiple vehicles here and have always been confident in the repair regardless of year, make or model. Kim is always a pleasure to work with in the office and the guys in the shop are polite and do great work.

Ji
Review №37

Wow. Sooters went above and beyond for me. I had been told I needed a new transmission and took my car to Sooters because of their reviews. They gave me an honest diagnosis: I needed a tuneup. My car is running great now and they even did some extra small work that I didnt expect. Thanks, Sooters!! Note: They do get very busy. Make an appointment in advance when you can.

Bo
Review №38

Great service, friendly, honest and fair priced.Kim is the best.I will return when needed.

Jo
Review №39

Broke down in front of this place, thought what good fortune. Boy was I wrong, 9:30am on a Saturday and Ol Scooter called it a day and told us good luck. The man couldnt even look me in the eye leaving us stranded as it crept towards 100°Wish I didnt have to give this place the one star

Ja
Review №40

Sooters is a top notch shop that offers great customer service and responsiveness.

Ke
Review №41

One of the last honest repair shops around, with amazingly courteous employees. We recently moved to Tucson, and quickly chose Sooters for our auto needs based on their perfect score. So far we have not been disappointed. They have done exceptional work for us at a reasonable price, and I would recommend them to anyone.

Al
Review №42

Diagnosed the issue quickly and was fairly priced. Front office staff was friendly and their whole shop/office was clean. True professionals.

Ro
Review №43

These guys are genuinely awesome. They have very fair rates, and occasionally they have given me advice or looked at my car and then not even charged me. They go out of their way not to screw you over. Definitely recommend it.

wa
Review №44

Excellent service.

Ch
Review №45

Sooters is great. Honest, quick and friendly. They helped me with my repeated packrat issues and other miscellaneous problems over the years.

Lu
Review №46

I pulled into this place pretty much at random after a 4 hour drive. I had just had a bunch of work done on my car in another city, and I was hearing a knocking noise that was pretty worrisome. These guys helped me right away, tightened a loose nut, took a test drive to make sure, and I was back on the road in minutes. Great place!

Fr
Review №47

Kim and her Technicians are the best! Fixed right the first time, every time! Honest and very reasonable. We would never go anywhere else.

dr
Review №48

Sooters is a full SERVICE establishment. The people that work there are knowledgeable and professional, pocessing mechanical skills as well as people skills. 1st class business.

Ju
Review №49

I trust Sooters to do great work and give a fair price. I always end up going there even after checking around; I trust Kim (owner/manager) and Im always treated with respect. Great advice for repairs. Honest downsides, long appt wait and a little difficult to drop off a towed car. But all worth it in a business where you can get burned. SOOTERS IS HONEST, FAIR AND PLEASANT!

Si
Review №50

(Changed review) It’s sad to say but I have to leave a negative review on here, and I rarely do.... but my car was never fixed and worst I put a lot of money into their services, just to be stranded twice.... nice people but I almost had my car towed due to where I was stranded at...

Gi
Review №51

Amazing wonderful people. really went out of their way to help me with my car trouble even though, they couldnt schedule me in.very knowledgeable, intelligent, caring, and sweet.highly recommended!

Mi
Review №52

A friend of mine and I dropped off his minivan due to the engine cutting off immediately after ignition. The service was swift, courteous, and professional. I highly recommend Sooters for anyone in the Tucson area!

Ka
Review №53

Got an oil change here, service was quick. Staff was friendly. Would come back for small stuff again!

Dr
Review №54

Service was quick and complete with no issues. The staff I interacted with were awesome. Highly recommend them.

Br
Review №55

They are efficient in time, effective in diagnosing and repairing, and reasonably affordable. Now that I found them, This is the only shop I will take my cars to!2006 F150 5.4 tritonHad a P300 random multiple cylinder misfire and various throttle body sensor codes. The tech determined it was a bad coil on #5. They also updated the computer. This fixed all my issues and it runs great now.

Di
Review №56

Loved it!! They are awesome!! The found the oil leak on my impala and fixed it the same day and the price was reasonable. Thanks so much!!

Ad
Review №57

Excellent honest repair shop. They will tell me when I DONT have to do something, which saves me money. They struggled to fix a window switch on one of my cars, but they only charged me for the first visit. Replacing the factory supplied defective switch several times was totally free after the first attempt.

Ad
Review №58

Took it in for an oil change and a wobbly tire. I got it back with a broken door handle. When I called about this, they said it was bought in like that. Talked with the worker that did the work, he said he oiled it, meaning he looked at the issue, and still they did not want to work with me on getting this sorted out.Bottom line: I brought it is for routine maintenance, and walk out with a busted door handle that had been perfect before dropping it off.Beware, they will not own up to any mistakes made. Seems like a good stop, but again, if they make a mistake, they will not admit it and put it on the customer.I would not recommend going here, very rude counter lady as well.

Ia
Review №59

Amazing guys! Some of the most trustworthy mechanics youll ever find!

Fr
Review №60

Always a good experience. Kim and the rest of the staff are great.

Ir
Review №61

We took my car in, my door handle worked perfectly fine, I mean, I’ve only had MY car for TWO years, and I know everything about it by now, when I got it back, the door would no longer work, I don’t know what you did to my car, but I don’t think I ever want to be giving you my trust anymore...

Te
Review №62

Took my car in because something was smoking and I couldnt figure out what. Got it in and they told me exactly what was wrong and what it would cost to fix both in parts and estimated labor. I have a 99 so the car is slowly breaking down on me and I wasnt looking to dump a lot of money into the car but needed it at least drive-able. The friendly staff gave me alternatives of what they could do to stop the smoke and by-pass the failing part. Anywhere else would have told me there would be no other way to fix it.These guys give it to you straight and cheap, something unheard of in my experience when dealing with mechanics.

Ke
Review №63

Good quick service

Ma
Review №64

Gave us great service, did great work, and gave us a fast help. I will take all my cars to them.

Se
Review №65

Topped off my AC just as i asked and didnt try to upsell me anything.

Te
Review №66

Great place with great service, thank you Cruz!

Mi
Review №67

On our 2005 Ram 2500 Hemi, the clutch friction plate was worn out after 78k miles. Not unusual. Sooters quoted 30% less than the local dealers. They replaced the friction plate, pressure plate, throw out bearing and rear main engine seal. They also had the fly wheel surfaced. A few days after we picked the truck up oil began leaking out of the bell housings drain hole. We took the truck back and they determined that the rear main seal was defective from the manufacturer. They replaced the defective seal at no cost. Thats integrity. The measure of a company is not how they behave when every thing goes right. It is how they respond when there is a problem. Well be taking all of our automotive business to them in the future. Thanks Kim!

Ja
Review №68

Great people, fair prices, they went the extra mile to find the problem with my vehicle and fix it.

Ve
Review №69

I took my 2012 Honda Ridgeline RTL into Sooters Auto Service for some pre-100,000 mile preventative maintenance. They replaced my timing belt system (i.e. belt, tensioner system, idler, seals, etc.), replaced the water pump, and performed an engine tune-up. Price and schedule were as advertised. Im very pleased with the work as well as all of my interactions with Kim. She was very professional, took time to answer my questions, and even walked out to show me where my truck was parked when finished. I asked and they saved my old parts. I had previously had some worked performed at Chapman Honda which was sub-standard so this major work was something I really agonized over. No questions my vehicles will be headed back to Sooters for future maintenance and repairs.

Je
Review №70

Kim and her mechanics run a quality shop that is also friendly and above all, HONEST. They will bend over backwards to fix your automotive problems and take responsibility for your satisfaction every step of the way.

Br
Review №71

Have always been happy with the service, and often recommend others to them.

Ma
Review №72

They seem to be very honest and do a great job

Ro
Review №73

These guys are great at what they do and are honest to a fault! Kim really cares about her customers and the guys in the shop have been there a long time and care about the business and the customers.

HA
Review №74

Always very accommodating and courteous. Great mechanics.

Ai
Review №75

Sooters is a family operated store that will do whatever it takes to get your car fixed. They have great prices, and are one of the quickest car shops I know.

Co
Review №76

Sooters is unbelievable. I cannot say enough about the level of professionalism, care, and integrity Kim and her crew live by. A couple of months ago, I took my truck in for a rattle and they ended up replacing the distributor. When I was traveling up to Sedona, my engine started spitting and sputtering --- lo and behold, the new distributor was bad and I had to have it replaced in Sedona. When I returned the faulty distributor to Kim, rather than reimbursing me for the work they did, she reimbursed me for the work I had done in Sedona, which was substantially more expensive than the original repair. How is that for standing by your customers? A real old fashioned small town shop smack dab in the middle of Tucson with all of the modern technologies it takes to get the job done. It doesnt get any better than Sooters!

Me
Review №77

Honest experts who do it at a reasonable price.

su
Review №78

Skilled, efficient, fair prices, friendly.

Ar
Review №79

My family has been taking our vehicles to Sooters for about 50 years, from Joe to Randy to Kim. And its been 3 generations on our side too. Would not go anywhere else.

Ro
Review №80

Fast friendly and actually fixed things instead of just replacing things till they got it right.

ro
Review №81

Great mechanics. Paul is the man!

Ja
Review №82

Fit me in to a full shop and recharged my air conditioner (90 degrees outside). Thank you Sooters!

E
Review №83

Kim has always taken care of me. This is my favorite auto shop that I can trust.

An
Review №84

I have been there once, I had some problems with the radiator and the thermostat. Theyve replaced them in the same day, and it works well. The price wasnt cheap, but its worth it. Overall, very good experience.

Jo
Review №85

Very fast service

T
Review №86

Thank you Sooters!

jo
Review №87

Honest

Information
20 Photos
87 Comments
4.7 Rating
  • Address:429 E 6th St, Tucson, AZ 85705, United States
  • Site:https://sootersauto.com/
  • Phone:+1 520-623-1002
Categories
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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