For my oil change on my 2019 Versa Note it went smoothly for the 20k service. I went in for my 5k oil change on my 2021 Nissan Sentra (booked on line) but was told service was changed to 6 months or 7.5k. I feel like I should have been informed about that change.

Luis Nunez is your go to service advisor. He is friendly, knowledgeable and honest. He always teaches me something I didnt know about my vehicle and I know I can trust him not to over sell or to be dishonest.Thank you Luis for always coming through!

In for oil change, rotating tires and inspection of a recalled bracket (bracket was good) Estimated wait 2 hours. Excellent Service, All Employees wore Mask and are Polite, Friendly and Helpful. My car was ready in 1hour & 15 minutes.They washed and vacuumed my car. 5 ⭐

I went in for some car repairs. The service rep that I had spoken to on the phone (Jeff) took care of me. He remembered the details of things that needed to be fixed. The staff were masked. I felt well cared for. The repairs were completed in a timely way and I was notified promptly that the car was ready. I appreciated that they had washed the car. I would go back if I have repairs that need a dealerships attention.

I appreciate the service at Jim Click Nissan! Super helpful! Kyle, my service manager, was awesome😊

The worst service they make you buy the lifetime service at purchase and when you call for service they asked for your phone number first then they come back with a month or more to scheduled your service. Last week my daughter called for out if pocket service they gave her a next day appointment. I bought a new 2020 Nissan a year ago and I have been able to get in one time the rest gone to other Nissan in town and have paid out of pocket. Thanks sales lady Rosa Scheopflin for upselling me and financing me the service knowing that when you have the maintenance service your are the last priority. Never Again Jim Click Nissan THE WORST SERVICE EVER

It was nice Damon the vehicle attendant was very helpful, explained everything to me and made sure all my questions were answered.

Service appointment went very smoothly and punctually. Service reps and other attendants were very cordial and professional. They seemed to go the extra mile to make you feel like your business was important and significant. Very satisfied with the results.

Very thorough, was heading on a road trip called the service manager a few days ago he got me in, thank you

3.5 stars. They are friendly and accommodating. But they didnt wash my car during the annual fee maintenance. Even tho they said they would and the service person insisted it was going thru the wash right now. It wasnt washed. Im not picky, I dont care if my car is clean but if you offer a service and insist is being done, make sure its is actually getting done!

Fast and efficient service. Called Thursday and got an appointment first thing Monday morning. They leave the car better than how it was left

Luis from service department was wonderful. All staff in service department so professional and nice and the place was very clean.

Today I visit 1st time this centre with my son for car service, I got very good response by staff team and well management here.

I was there for a routine maintenance. The process of scheduling the appointment was very quick and effortless with confirmation by text message plus a reminder a couple of days before the date in question. The appointment itself was kept punctually and the check-in was quick, professional, and friendly with all the necessary distancing and security. After a bit more of an hour everything was done and as courtesy my car has been washed. 😊

Helpful service, trying thier but to accommodate your needs.

So far so good. 1st time having to take my car in for car accident repairs. Communication could DEFINITELY be better. Theyve had my car over a week and spoke to 1 gentleman when my car was brought in. Spoke to 1 gentleman when I went through personal belongings in car.....that is IT! Never knew when estimate was done or how much, NO IDEA when car gets worked on...or how long my car will be there.

There ok they always like to sale u things you dont need when u go in for service this time it wasnt that bad but they can be better i wont by another car from them tho.

Everyone was helpful and informative on helping me get a decent car...👍🏻

I like their service department. Unlike other places they fix whats wrong an dont add what is no necessity.

Friendly, helpful and honest. Kevin was on the ballThx

My service advisor Luis Nunez took care of my concerns with my car and made my visit a pleasant experience. I will be bringing my car here for future maintenance service.

Jim Click Nissan has always treated me with respect and honesty. I feel like I get my moneys worth everytime i go. Everyone there is very knowledgeable and they take pride in the brand they represent.

They did a splendid job of taking my wifes car towed in and fixed in two days. She now has a new service advisor!

Always pleasant...but need to put coffee back

Went in for service, our advisor Jeff Hovelson took great care of our need, as always

Prompt, professional, on time and quality service.

They are wonderful! I have been a customer since 2009. My family has bought multiple vehicles from them and had to use their collision services as well. We are always beyond satisfied with the services provided. Thank you Jim Click Nissan.

This Place is Huge.Big.Colossle.!! Car services just around the conner.( lol.) I was Just picking up services Vehicle. And the people were Very Helpful.

Kyle was great.detailed info and very professional.

My service advisor was a sweetie, very polite.

Always get a service representative who is courteous, knowledgeable, and focused on me as a customer by asking questions about my timeline, needs, comfort while waiting, etc. Very good service department.

Diane at the front desk of the Automall collision is such a rude old woman. She talks in such a disrespectful tone and has no idea what manners are, let alone customer service is. She made me regret using Nissan as my auto vehicle repair.

They said if anything I wanted let them know. Asked for cup of coffee never got it.

I had came in previously for my brakes and they said there was nothing wrong with them and after I had heard the noise. I just had gotten it a couple week’s not even a full month and I had to go back because my AC compressor gave out. All with in a couple weeks. I had mentioned the brakes again and spoke with the manager and he confirmed that there was a previous complaint on the brakes with the last owner. It just gets me upset that they didn’t bother to check the brakes in the beginning and made me feel like what I was trying to explain to them was wrong when in reality they where just lazy to check what is really wrong and the fact that my compressor gave out in two weeks after purchasing the car is ridiculous.

Vinny was outstanding and made sure I was informed throughout my car service visit.Great Job!

Excellent as always, from the beginning till the end.

I normally have a very good experience at this location. However, the last time I went, there were multiple people not wearing masks and despite telling 2 employees, they chose to look other way. I have very little patience these days with businesses that dont care enough about their employees or customers to require that everybody follow the local mask ordinance. Frustrating.

That are all professional and curtios workers. Outstanding work.

We took our car in for oil change appointment was at 3:00 they didnt get done till 4:30 they washed the car the car looked worse than it did before we took it in spots everywhere we were pretty disappointed we saw our car sitting there done and it was another 40 minutes before they brought our car to us

I always get good service here. Andrew and his crew are top notch people.

No one ever picks up the phone.

Jeff is Top Notch Service Advisor really appreciate his professional way of representing Jim Click Nissan

Got my another routine 6 month maintenance for life done on my Frontier.

Always quick and friendly!!

Jeff Hovelson is great at his job not just once but when ever we have brought in our cars. I have bought 3 Altimas from Jim Click Nissan and always Jeff Hovelson has been great. I think though the person at the parts dept. Should be a bit more courteous i ask a question about a steering wheel cover and he said if its not there we dont have it. Instead of saying we dont have one now give your name and Ill call you but no

Out of this world customer service!!!

Good reliable service friendly and polite

They did a great job!! Covered allBases

Prompt, courteous, not one complaint comes to mind.

I had an issue on a car that was still covered under warranty. I called to set up an appointment. There soonest opening was 3 weeks out. It wasnt a major issue, so I waited till then. At the appointment, they were supposed to have a rental car for me (I previously confirmed this with them.), but they couldnt give me one as I wasnt the insured driver. It would have been nice for them to included that stipulation when they told me they would have a car available, but I assume that it will only affect a small number of drivers.They turned me away and told me to set up another appointment in the future. I waited another week and went in. Again, they didnt give me a rental, but they said theyd look at my car. They said they werent exactly sure when they would be able to finish it by, but that they would call me around noon with an update. I called them at 1 and they didnt answer. I left a message. They called me at 3 to tell me it was done.When I got there, they had fixed the part (for free under the warranty), washed my car, and performed a software update on the computer.

Awsome experience!

Couldnt be happier! Alex gave me fantastic service multiple times! The Go-To in the area.

Fast and courteous

Had some minor body work taken care of.

Service and service rep was great, efficient, and courteous. I will go back.

Great place to do business

Service was great thanks jeremy

Always have such great service at Jim Click!

You can go there to waste your day away

Trust that your vehicle is in good hands. Thank Vinnie!

This place is great they do a good job wonderful service

Jeremy keeps our fleet in tip top shape. Thanks for checking and replacing the battery. Business stops when our trucks are not on the road.

Very helpful.

These people treat me and my car goood.ty.

Tried to call multiple times to schedule a radiator flush for my Titan. No one answered the phone. Called Thorough Bread Nissan and they answered right away and got me an appointment.

The service department is excellent!

Always friendly, fast service of you have an appointment.

They worked faster than expected and they washed my car

Polite staff, they have water, coffee and snacks available. (Vending machine) But its still a dealership, pros and cons to every trip.

Maintenance for life on your vehicle is amazing.

They were amazing 👏 😍

Loyal forever customer here as these people are the best!

Fast service. Great customer service.

Best service in Arizona

No Muss No Fuss..on time and as promised.

Service slow

Customer service and quick

AWESOME

Very friendly very prompt

Good customer service

Good service.

Friendly staff

Great service

Friendly.

Took to long

Friendly dealer ship

Went in for a quote on something. They wont talk to me without an appointment... But yet I can walk into any service station and get a quote for my vehicle... This world is getting annoying

Today they received me very kind, my appointment wasAt 1pm and 1:03 I was already inside in the waiting room

The best service that the one who works in the Nissan service department gave me was very kind and helped me in everything and even with the service car provided at that time