Walked in to store knowing that I just was interested in an adjustable bed. Was showed to types. Just for head and then the foot too. The 300 style for head and foot was on sale. I in minutes bought the 300 style. Felt was a good price. I liked the fact I was not pressured to even look at mattresses as I knew what I went for. Treated very nice😄

Jordan was truly wonderful and patient with us as we purchased a new bed for our home. We were unsure of what to expect as this was our first time at Mattress Firm. We were very happy with the experience and customer service we received and can’t wait for the new mattress to get delivered! Would definitely recommend for a quality product and can see us coming back in the future to purchase additional beds. Even splurged on a few pillows and were very pleased walking out of there. Thanks Jordan!

The mattress sales expert knew the products well and was able to sell us exactly what we want. He was friendly, professional, and helpful. Thank you.

Denial was very professional. Just got off the plane from South Dakota. I needed to buy a mattress. I walked in, he greeted me, showed me several mattresses, all in all it took about 15-20 minutes. I was tired and it was nice to have someone be efficient!Great service!

Jordan was very knowledgeable and helpful. I enjoyed the no-pressure sales approach and was able to comfortably walk around the showroom, try out mattresses, and make my purchase. I’m an extremely happy customer. I give you a 5 out of 5.

Excelente products. Great prices. Jordan has to be one of the best sales persons Ive ever encountered, and hes a great friendly young man. No regrets on this purchase.Be smart. Give him s raise.

Alex was amazing, and helped so much. Gave us a box spring from the floor because my mom couldnt get it from the warehouse and was in a time crunch. Best experience ever and helped us put it in car.

I always dread shopping for furniture in general, but man, this was probably one of the best shopping experiences Ive ever had. We needed a bed for our guest bedroom and Jordan got us exactly what we needed. I work in sales and Jordan is a stud. Very personable, knowledgeable, and ensures hes having fun with the job. Thats awesome to see and is the key to success. We were in and out in 15 minutes, im sure he was thrilled haha. Truly the only place Ill shop for a mattress.

The gentleman inside is exceptionally good and provide a great service.I was in and out within 20min. And got the perfect bed set.

Jordan was great and took the time to show us all the pillows and what made them all different. He wasn’t pushy and was very personable. He highly recommended the Sub-0 pillows and that’s what I walked out with. All in all a very pleasurable experience!

Jordan Swinson is the MVP of Mattress Firm. For the first time in my life, I had to shop for a mattress for myself. Thanks to Jordan, I was able to pick out an affordable and comfortable mattress that is a huge upgrade from my last one. Not only was he patient with my requests but he met my needs perfectly. If I or any of my friends in the Tucson area ever need a mattress again, I know exactly where Im sending them.

Jordan helped me today and was very professional, attentive, and friendly! He listened well and took everything I was looking for into consideration and pointed me into the perfect direction. Jordan was very conversational and knowledgeable, competent and threw in a deal, which helped the process go smoothly. Thanks so much!!!

Jordan was the best Sales Agent my wife and I have ever worked with! Super friendly and inviting! Never once did we feel pressured or forced this is the guy to see when you come in to this mattress firm by far! 5 stars!

I was greeted today by a very friendly and knowledgeable staff. They patiently explained the different beds to me and the options I have as well as the amazing discounts.

Jordan was incredibly helpful — he went above and beyond with service, and helped me find a mattress and bed frame within my budget. I’m new to the area and my experience with Jordan and the El Con staff was excellent. They even worked with me to load things into my truck, which was a huge pain! I felt so taken care of. I highly recommend working with this team!

Just bought a mattress service is super good super great where do you sleep great. Thank you Jordan

Came In with my husband to buy a box mattress and Jordan was phenomenal. Really friendly and super helpful. The whole exchange was super quick and straight forward. Definitely plan on getting more mattress and furniture stuff here from now on.

Thomas was great and super patient. It was a great experience and super easy

Found a great price and wonderful Stearns & Foster bed. And ordered the flexible bed frame.

The sales man was knowledgeable and helped me find a mattress quickly, he helped me find the best mattress for what I need.

Jordan was a great help matched my budget and gave me a great mattress

Great Customer Service! 😁👍 I will be moving to Tucson soon and needed to get box springs and frame for my king size bed. I spoke with Beth from Mattress Firm and she was fantastic she was very thorough and made sure that I had the right size box springs and frame for the bed. In the future when I need to buy another bed I most definitely will go to Mattress Firm. Beth made it a pleasant shopping experience.🤗

Very courteous, patient, and kind service from a new employee named Jordan. He had learned his job well, and provided helpful answers to my many detailed questions. Summary: He made the sale; I got what I wanted, and the delivery the next day went smoothly. Advice: do your research before you go in and youll have a better experience for it.

Jordan assisted me to get a wonderful mattress. He did a wonderful job exploring my options in my first mattress purchase. His experience made me feel like I was getting the best bargain. I wish more people would be like him!

If you’re looking for a place with great prices and customer service this is the place to go! Ask for Jordan and he’ll get you right with anything you need.

Daniel made the process of purchasing a newMattress very easy, He is very knowledgeable polite and caring we felt pleased with our experience and purchase.

Jordan was extremely helpful, knowledgeable, and patient. Made this process so easy and fun. Would highly recommend this location and employee for all your bed shopping needs.

Jared was very helpful and pleasant. We just planned on looking at mattresses and left buying a mattress. Appreciate his time spent with us and knowledge. So was also very professional. Thank you Jared.

This young man was great he had amazing customer service skills and knowledge of the product. Someone needs to tell his boss.

Yesterday, I went with my roommate to help him select and finance a mattress, since he had to cancel an order with Sam Levitz placed over a month ago. Jorden was the person that assisted. He was professional, friendly, attentive and most of all, he was a great listener. Jorden made recommendations based on what my roommate needed and by his budget. My roommate made his selection, his mattress was ready to pick up today and is now set for its 2 hr expansion period.My roommate is so happy, and Im glad he doesnt have to sleep on the floor anymore. This is my first time seeing how interactions go at Matress Firm. Im very pleased, and at no point whatsoever was there any pressure to select any higher cost mattresses. The environment was calm and relaxing. I would recommend this location of Mattress Firm, and especially the associate, Jorden!

My sales person Jordan, despite being new to Mattress Firm, was very informative like he had been there for years. Everything was easy and simple. Cant wait to lay on my new mattress.

Very friendly and helpful. Thank you Tom!

The sales people patiently answered my questions and were very helpful finding the perfect solution for me. They were low-pressure and told me about all the deals going on. Some of the negotiations had to be completed online and over the phone due to COVID-19 but they made it so easy!! I will be back and will recommend to others.

I came in and saw Andrew. He is amazing he took his time explaining to me the different mattress and didn’t make me feel pressured like some of the other guys who spoke like they were car salesmen. I’m very happy with my purchase and will definitely buy from him again when I need a new mattress.

Ernie and Steve were awesome! Made it so easy to get our new beds for our new house! I’m very thankful! Come check them out!

Very friendly and knew all about the different mattresses. Helped me pick the right one for my needs. Good price too. Thanks

GREAT CUSTOMER SERVICE. I CAME TO MATTRESS FIRM WITH A LIST OF NEEDS OF WHAT I WANT MY MATTRESS TO HAVE

Great knowledge; stellar experience. Very accommodating staff. All-around aces!

The sales man Daniel was awesome. The whole experience was easy and great. Thanks for the help.

Awesome experience Daniel was so professional and friendly are transaction was easy would recommend them to anybody in fact already have referred two people to your store. Thank you!

Absolutely amazing experience great deal, Jordan was amazing and super helpful will definitely come back for my next mattress.

Salesperson was great and really listened to what we wanted instead of just trying to make a quick sale.

The salesman was extremely helpful,knowledgeable,and a good listener. All qualities of a person who has command of his job.I will recommend with no hesitation.The product is great too.

Manager in training was super helpful and I got a great deal on a queen matress. Plus delivery in a couple days. Will recommend to anyone.

Jordan provided excellent service! This was my first mattress purchase and I was greeted with patience and good prices.

Sadly, Covid-19 has made many stores cut their number of employees to merely one. Same in this MF store. Nonetheless, we received great service by employee JORDAN, who was very helpful in our decision-making. He listened and laid out all options, yet he wasnt pushy. We were able to pick up a mattress in the warehouse on the very same day. Very content!

Tom was very helpful and aided in me finding the perfect bed even with my budget. Made me feel good about my purchase and was very welcoming. Thank you so much for the new bed I look forward to laying in it! 🙌🏽🙌🏽🙌🏽

+ FIRST TIME CUSTOMERS -We did our research before we walked in the store. The salesman greeted us and was very attentive to our needs. He offered a comparative but we went with his 1st choice and we are happy. Many thank yous to salesman Jordan Swinson for your knowledge in mattresses 😉 I would recommend this store to anyone looking for a good mattress at great prices.

Awesome experience, great pricing, great people.

Derek was the best part of our visit. He was so helpful... He did not rest until we found our perfect mattress!

Daniel Brown took selling mattresses to the next level. He paired great conversation with excellent service. He quickly identified and resonated with my needs, given my unique situation, and matched me with the perfect bed for the perfect price. If you go to this establishment in Tucson, ask for Mr. Brown!

Thanx to the staff at the El Con location in Tucson for knowledgable and thorough servive and infornation today. We appreciate the choices available and working on an afgordable choice for our new home. Highly recommended.

Had a great experience finding the right bed for my needs. Derek was very knowledgeable and professional. Found exactly what I needed. Thank you.

No store employee so get new person everytime.no follow thru cozt them a 1000 sale.

From the moment we walked in, Mike S, greeted and welcomed my wife and I with a cheerful hello! His knowledge, patience, and helpful answers made our mattress buying experience beyond perfect! I recommend not only Mattress Firm, but asking for Mike S to help pick out the right mattress for you! Thank you so much Mike!

I had a pleasant experience with both sales associates that I met with for my purchase. I appreciate them taking time to answer all my questions and how patient they were with my inquires. I feel confortable and confident in my purchase!

The representative was very kind and helpful. She was very attentive in helping us find the right bed my wife and I. The best service we have recieved anywhere.

Exceptional Customer Service by Mike S. Very professional he listened to our suggestions. We didnt feel pressured. He took his time with us and made sure we picked the best mattress that fit our needs and our budget. Ill definitely be recommending family & friends to come to Mattress Firm and ask for Mike S.

Daniel was super helpful, I was able to place an order for delivery in a different state for an exact delivery date.Got an in store discount too!

Showed up a few days into the new year with not a lot of info about what we wanted, but the employee we met, Jordan, was very very helpful in walking is through our options. Would recommend.

I came in right after work and only spent about 40 mins trying out mattresses based on the assessment Jordan gave me. He was really knowledgeable, relatable, and understood what I was looking for and got things done quickly.

Thomas Powell, was very helpful, and kind. He treated me and my husband with professionalism and charm. I would go back, if I needed to.

I was greeted by friendly staff as soon as I walked in, I was given information on all mattress types and more comprehensive details on others,all while respectfully staying within my budget. Overall, a wonderfully experience, I would definitely recommend to friends and look forward to buying my next mattress at this location.

I went in looking for a box spring and got out quickly. No hassle. Next-day delivery as well! Very satisfied so far.

Jordan sold me a matress that was perfect for me and my family. Not mommy daddy daughter can sleep peacfully! Thanks jordan!

Definitely so good costume service! Jordan was very helpful!

Beth at the El Con Mattress Firm was very professional and knowledgeable. Found exactly what I needed! Thanks Mattress Firm!

Sarah has unbelievable customer service. There was a store only 2 miles from me but she was so helpful we did it all over the phone. Never saw bed or base. Just went off her recommendation. She was also able to tell me what current sales were going on. Very impressed

Ernie was extremely helpful and patient. He didn’t push us or pressure us to make a purchase. I felt that he was really interested in my needs and not just on making a sale. He was very helpful and informative. I would definitely come back to this store with Ernie for all my future mattresses. Don’t even bother looking elsewhere, this is the mattress store you want and need to go to!!!

Mike S. was super helpful and knows his mattresses! Saved me an awesome amount of money! Thanks so much Mike 😁

Derek was incredibly helpful when it came to choosing the perfect mattress within my budget

We went in looking and came out with a great mattress and a deal we couldn’t let pass, Thanks Daniel you were great....

Daniel is a real asset to your company. Give him a raise!

My Lady and I met here today, and were given the space we needed to test out some mattress sizes. Steve helped us out by letting us do our thing, and hed be there when we needed him. He gave us info we never knew about sleeping. Left with new knowledge, an unbeatable price, and honestly a better mood. Thanks Steve!! So kind.

Good experience with Jordan! Bought a comfy king mattress.

I was so happy after talking with the manager. He help guide me to a adjustable base. It was in stock at warehouse . I picked it up easy to assemble. Now im sleeping on a Queen. 👸

Good deals on mattresses

Though our sales associate was knowledgeable, she was condescending and rude. Had it not been for the sales price, we would NOT have purchased the mattress here.

My husband and I enjoyed the simplicity of our mattress buying experience. The sales associate (Steve) was very friendly and knowledgeable. I highly recommend this company and location for any mattress related needs, based on the help we received today.

Came in looking for a bed and Contessa was very helpful and gave the best options for what I was looking for! She’s very sweet and very knowledgeable in all the brands that mattress firm offers! Highly recommend her!!

Really liked my encounter with Mattress Firm. No pressure sale, very informative and helpful sales people. Price was right!!!

It was refreshing to get such great assistance! The handsome Matthew Contreras helped me purchase a bed set today.

Just went into the store this morning. Was trying to process a return and just received horrible costumer service. She was trying to just sell to us the whole time, she wasn’t doing anything to fix the problem and was making us feel bad the whole time. She was doing her job, she was just doing in a negative way.

We definitely had a great experience working with steve ! He was more that helpful in helping us solve some issues. In that process he did everything he could and always kept us posted. We are thankful and super pleased with his service.

Steven was more than helpful with the our whole experience. He was efficient with his customer service while still giving us the freedom to choose without the feeling of being pressured. Overall a great experience.

Ernie is an awesome salesman, very professional a great all around guy. My wife & I purchased the perfect mattress for our Mexico vacation home & Ernie was super helpful. In the process we were introduced to the amazing world of adjustable bases. Well be back to purchase one in the very near future.

Excellent customer service! Ernie took his time to listen to us and make recommendations as necessary. No pressure ever. He even followed up with us afterwards to make sure we were fully satisfied with our purchase. Definitely will come back to this particular store for our next mattress! This was the best experience ever, even compared to other local Mattress Firms.

They took a day to get back to me, but once they called back, Sarah was very helpful and fully explained all my options. I decided to order my bed over the phone and the process was very easy and secure.

Mike S. Was very helpful and knowledgeable. He spent a lot of time with us. He was not pushy and very helpful. Thanks Mike !

Steven was very knowledgeable and friendly ..he gave me all the information I needed and then patiently waited for me to make my decision. He was helpful on numerous phone calls when I called with follow up questions..This was a great experience and I would highly recommend this store.

My wife and I came in for a couple beds for our 2 college kids. We were able to find a great bed at an even better price. Ernie and Steve were very helpful in finding us the best solution with out spending a ton. Definitely recommended!!

Reasonable prices and excellent customer service. Bed was delivered and set up quickly. When I had trouble later with the headboard brackets, I called the store and Steve was very helpful with figuring out how to attach them.

CHECK THE ONLINE PRICING

Kenneth Lung was awesome! He has an extensive knowledge of the products and is very helpful. He made our experience a great one! We love our new mattress!

The store was very helpful. Ernie Garcia was very knowledgeable and took the time to show me what was best for me. Great place to go recommend referring others.

Steve was so patient and helpful. We originally came last week and came back after educating ourselves more on the mattress we wanted. We recommend shopping here, especially with Steve.

Alan was so helpful. He really worked with my budget to give me the best deal and really felt like he had my best interest in mind.

Tom K. provided us with exceptional service and really took the time to make sure we found a mattress that was the perfect fit for us.

A very relaxed and pleasant shopping experience. Steve was knowledgeable and friendly. He was very patient with our indecisiveness, but was able to continually help us to narrow our choices and to finally pick a mattress that we’re excited to experience.

Mike S. was extremely helpful throughout the entire shopping process. Highly recommend.