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Canyon View Automotive
9417 E Old Vail Rd, Tucson, AZ 85747, United States
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Canyon View Automotive
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kj
Review №1

These guys are very honest and they do quality work at a fair price. I will always come back in the future when I need an auto work. They exceeded my expectations.

St
Review №2

I recently moved to Arizona, and my car started dumping radiator fluid a couple days ago. Not knowing a soul here to ask for a mechanic recommendation, I searched for somewhere local, and I noticed that this place had an insane amount of five-star reviews (pretty rare for a car repair shop!!!) so I dropped my car off in the middle of the night. They have a secure key drop. The very next morning, I received a phone call from Bill; he was super kind and upfront. He promised my car to be repaired by the following afternoon. Later that evening, Bill called again to inform me that they got it done early. Such awesome news when youre without a vehicle! I got down there and he was very welcoming, friendly, and professional. He explained exactly what had happened, how they repaired it, and the estimate I had gotten earlier that day was exactly the cost. I had a really great experience and I will definitely be a repeat customer, as well as recommend this place to everyone.

Ka
Review №3

Canyon View Auto came highly recommended by a friend...We were very dissatisfied with the repair shop we had been using and gave Canyon a try...We own an older Buick that had a number of things wrong and presented our problems to Bill Hatfield service manager...In his friendly home style manner he assured us that these problems could be repaired and we would get a few more years out of our older car...His words were true to form as he completed the needed work even repairing some work shoddily done by our previous repair shop....I can only highly recommend this shop to anyone that would be thinking of giving them a try.

La
Review №4

Amazing experience - very professional and kind- did not charge for my visit to have them do a basic check on my vehicle- look forward to returning if and when we have issues in the future

An
Review №5

Good honest service, first time taking my vehicle here and definitely not the last. Very positive experience, good group of guys.

Mi
Review №6

Always reliable service and quick! I wouldn’t take my care anywhere else because I trust this company wholeheartedly! Thanks Canyon View for making all my mechanical needs easy!

St
Review №7

Good customer service. Bill is the service manager and he is very fair and very honest in my opinion. This shop will keep your older vehicle on the road affordably for a long time. Theyve done a bunch of work to my 95 Chevy. Thanks, Bill!

Al
Review №8

This place Rocks! Bills is great, my repair was done on time and exactly as quoted. No up selling or gimmicks here!!

Da
Review №9

These guys are AWESOME! I brought my Dodge Ram 1500 SRT in because it blew out a freeze plug. (Turns out there were THREE leaking) Told me it would be Monday of the following week before it would be finished. Also quoted over $500 to do the repairs. Well...1) They got it finished on Friday of the same week (Three days earlier than they said)2) At less than what they originally quoted! Okay, HOW OFTEN does that happen??3) They also appreciate us Veterans too. They gave a discount on the bill as well.I just found my new shop to take my vehicles to if they need something done that I cannot do myself. These folks have definitely EARNED MY BUSINESS!Would I recommend them? WELL DUH!!!! HECK YEAH!!!

Ma
Review №10

Dealing with Bill and his staff has been such a pleasure. His kindness and honesty has been so appreciated. I highly recommend Canyon View Automotive to all my family and friends and will not go anywhere else.

K
Review №11

Ron the service manager was very helpful and took his time answering any questions I had regarding oil change and other services I asked about. Got right it at my appt time and was in and out within an hour. Great place and does not try to upsell on stuff not needed.

Fr
Review №12

This shop has always treated my vehicles as one of their own. They are honest, reliable and always friendly. It’s so hard to find good honest shops now a days, but this is by far one of the best in town. Bill the shop manager is great and always patient when answering any questions I have. Highly recommend this shop if you live in the Vail, Rita Ranch area.

Li
Review №13

This place is great! Ive been taking my SUV here for its oil change and just recently took my husbands truck. Awesome vehicle service, great customer service, and trustworthy place to take your vehicle. Trustworthy! Great Vehicle Service! Great customer Service! Family friendly and clean waiting room/ front desk area. I can always call and get an appointment to service my vehicle with no problems. THANK YOU FOR GREAT SERVICE!

Jo
Review №14

My 2000 Jeep Cherokee is more than delighted with the care it receives from Bill and his staff.Never a thought of dishonest pricing or inferior service.

ni
Review №15

Bill and his guys are awesome! I take all my vehicles here and that will never change.

Jo
Review №16

This is a great place to get your vehicle repaired. They fix only what needs to be fixed and explains what they fix and why. Highly recommend this place.

De
Review №17

I have worked in the auto industry 25+ years with my Dad. He passed away a few years ago and i have been searching for a new shop to bring my business, as well as refer my family and friends. This is my new shop. I love this shop and most importantly trust them. They fix what is broken the first time and dont try to upsell on repairs i dont need. Bill is a wonderful

Di
Review №18

I have gone in twice and as a lady I expected to be taken advantage of but that was not the case, instead they told me I was misinformed and no work needed to be done, the second time it was for check engine light since I had not put gas in I went straight there but I did have it smoged and they did not double click the gas cap. Both times no charge. Today I have another car in for window motor repair. I won’t go anywhere else. They are the best. Thank you for treating ladies with respect with their car repairs.

Se
Review №19

Amazing Mechanics. Dylan is awesome!!! He got me back in the road very quick & not too expensive

Ja
Review №20

Ive been taking my cars here since it opened in 2009. Over and over again, they do great work at a great price. So glad to have this business in our community!

Er
Review №21

Honest with what repairs need to be done only, and reasonable cost. Will not go anywhere else ever again.

De
Review №22

BILL AND STAFF ARE AWESOME. THEY ARE 100% UPFRONT AND HONEST PEOPLE. I HIGHLY RECOMMEND THEM

Ja
Review №23

Fast service, good quality, reasonable prices. Needed an emergency welding repair on our trailer suspension which they turned around in just a couple of hours, getting us back on the road. A lot of places might price gouge you on something like this but they were more than reasonable. Cant thank them enough for the great service.

Fr
Review №24

Very fair rate and fantastic work. Ive been bringing them our cars when needed for several years and will continue to do so. The only thing that could improve and raise them to a 5 star is a phone call and information when they are done. The last 2 times weve gone, we had to call and ask if they were done with the repair. Great trustworthy place to take your car.

P
Review №25

Decent on prices, honest about automotive needs. Great customer service, clean shop.

Ke
Review №26

I love Canyon View Automotive. Bill is great! He and his employees dont try to sell you anything you dont need. They check out the issue you bring them, give you honest quotes on how much its going to cost, and fix your problem if you give them the go-ahead. Its a bit of a drive to his shop from my house, but I wouldnt want to go anywhere else. I would recommend Canyon View to anybody!

Di
Review №27

This is the best automotive repair shop to take your vehicle to in the Rita ranch area they dont lie to you they get things done the right way the first time and they treat you like family.

Co
Review №28

They installed a exhaust system in my husbands truck and was done with pride and quality we highly recommend them for all their work.

Jo
Review №29

A couple coworkers tipped me off that Canyon Automotive was a good place, so I gave them a try and took two cars to them. My experience was outstanding! Bill was more than fair, the workmanship was great and Ill be back.

me
Review №30

We have been dealing with Canyon View Automotive for about 9 years. We are very impressed with the honesty in courtesy we receive. Will continue to use their services as long as we live in Vail.

Kr
Review №31

Reasonably priced for Toyota parts.

Ja
Review №32

I spent $1300 to get a power steering issue and a transmission coolant line repaired. The power steering is still not fixed, even though they claim to have replaced everything, and the transmission coolant line still leaks, after being replaced twice. Ive been here a couple of times due to being conveniently located near Vail, but dont make the mistake I did. I took my vehicle to a real mechanic and they found the power steering pump hadnt even been replaced. Installed a new one and drives great. Stay away from this place that obviously gets their buddys to leave positive reviews.

Jo
Review №33

I am new to the area and I asked a couple of people where I could find a good auto repair shop. I was told that this shop is good. I took my truck in and left it with them to diagnose the problem. When they called me back, they said it was not good news. They said that they could tell that I really take care of the truck. It is a 2012 with 67,000 miles. They suggested that I take it to the local Dodge Ram dealer and see if I can get them to fix it free or at a discounted price. They said no truck with this many miles should need new lifters and a cam. They told me to Google it and see how much trouble Chrysler / Dodge / Ram has been having with the 5.7 Hemi. He said this problem is usually well after 100,000 miles. I think this shop is fantastic. Most shops would charge an arm and a leg for all the testing they did. Not these guys. They were more concerned with my problem. I would highly recommend this shop. They are 5 stars in my eyes.

Ed
Review №34

Always have had excellent service, Bill has been up front about everything. Very refreshing.

JO
Review №35

This shop along with Bill have always done a great job on our cars.

Da
Review №36

Only place Im taking my cars from now on. They can handle almost any issue and wont overcharge you. Forget Jack Furrier and all the other budget places.

Ke
Review №37

I have always had good experiences here. Anytime unexpected things come up, they always call before proceeding so that the cost isnt a surprise at the end. They understand that many people dont have a ton of money to spend on their car, and so they suggest reasonable repairs rather than trying to upsell. I definitely suggest going here if you need something fixed.

Je
Review №38

Bill and company are outstanding! Not only is their service top notch, they take care of their customers above and beyond what is expected. This shop is my new go to place for car maintenance and repairs. Saying thank you a thousand times is simply not enough!

El
Review №39

Bill and the crew at Canyon View are top notch. Bill is honest and fair. I wont go anywhere else with our cars. You can trust Canyon View Automotive.

Jo
Review №40

I have been to Canyon View twice. Once, the repair would cost more that the car was worth and the next time I had a fluid leak that was fixed with a simple tightening job. Transportation to the Rita Ranch area was provided very promptly and at no charge both times. An auto repair shop such as this is going to rewrite the reputation of auto repair shops everywhere. There was No Charge for either of these visits! You will not be disappointed here if you need an auto repair. They Be Good!

Fr
Review №41

Fair and honest, everything you look for in a mechanic! Friendly too. I highly recommend.

Th
Review №42

Recently had a flat tire, as I went to remove the lug nuts, 1 of them wouldnt come off. Ended up breaking the stud. When I went to Discount Tire, they said they dont remove and replace the studs but recommended I take it to Canyon View Auto. Went in without an appointment, told them of my issue, stated it would be ready by 2pm the same day. Very happy with the work they did and even happier with total price I was charged (thought I was going to pay over $100, was charged under $50) Highly recommend taking your vehicle to this establishment!

Se
Review №43

I went here with my fiancee to have a vehicle looked at and Dylan was very professional. He was honest with us in regards to what he saw, pointing out the flaws and even went as far as to suggest a vehicle that he was currently working on. We ended up getting a better car for the same price of the vehicle that we had brought in. Amazing customer service at this place!!

Na
Review №44

I have been going to Canyon View Automotive since I discovered they existed about 4 years ago. My experience with them has always been great: they are knowledgeable, dependable, and extremely fair. I recommend them to everyone I know and trust them with all of my vehicle repairs.

Ju
Review №45

I had taken my car elsewhere to get fixed and they wanted to charge me an arm and a leg, called up Canyon View Automotive and they did the same job for half the cost of the other shop. They are friendly and get the job done quick with no hassles of other shops telling you that you need a million things done. I highly recommend these guys!!

RC
Review №46

I was referred by a family member to this place for a quote on a brake job. I went in on Monday December 9th to see if they can meet or match the price I was quoted. The Service Manager Bill Hatfield looked at my quote and said yeah I can come in under the quote and save u at least $50. At that time Bill told me well I would like to schedule an appointment to look and see exactly what it needs because I dont go by quotes. So I made an appointment for Monday December 16 2019 at 830 AM. I showed up promptly at 815 and Bill remembered me and explained to me that he would take a look the front and rear brakes. 20 minutes later he came to me and said well u dont need rear brakes but the pads and rotors need to be replaced in the front. he also said your calipers were moving freely when I pressed the brakes so he was going to look at those further. I left for a little while to run errands and when I came back to claim my vehicle he said that will be $338 dollars out the door. Bill also told me that the calipers were gunked up and he was said they were smooth like butter. I was so nervous that he was going to sell me something I didnt need. When I left i was so ecstatic because i saved $300. its not everyday u can say that. Thanks again Canyon View Automotive. Sincerely RC Hecht

Kn
Review №47

Loved my 3 lift on my 2016 Tacoma. Trucks runs just as smooth as before the lift. Professional and fast time toward completion!

Ma
Review №48

I have been taking my vehicles here since they opened! Very very good and trustworthy, a hard find nowadays with an automobile shop! Andy and his staff, I believe are miracle workers! Great work!

ma
Review №49

Truly amazing and honest service, only downside is this results in difficulty scheduling to get car serviced right away due to their popularity! Wont take any car anywhere else.

J
Review №50

We thought that we had purchased bad fuel. Our truck started running terrible. The put the truck thru a bunch of test. It turned out that the problem was a major problem with the 5.7 Hemi on 2009 to 2012 Chrysler/Dodge vehicles (lifter failure, causing flattened lobes on the cam). They suggested that I contact the manufacture. This problem is all over the internet. Canyon View could of ripped me a new one to repair the truck. Instead, they were more interested in helping me out. They spent over two hours diagnosing my problem. They said this should not be a problem on a 2012 Ram 1500 with 66,000 miles. They gave me a full report to present to the manufacturer. I am still fighting with Chrysler/Dodge. Canyon View was fantastic.

Sa
Review №51

They were wonderful!

Dy
Review №52

Awesome i go there all the time

Mi
Review №53

Place is fare and honest. Bill the service manager is great. Glad I stoped in. They have worked on two of my cars and are going to work on my new truck puting some aftermarket performance parts on my new diesel truck. Thanks guysMike Raeder

ec
Review №54

These guys have always treated my wife and I fairly and with respect. Ive recommended them to friends and family for the last couple of years, I hope I get to keep doing so for years to come.

De
Review №55

Honest business....🍻

Ro
Review №56

In July of this year, we were on a trip to California. We stopped for gas in Vail, AZ and my dads truck would not start. We had the truck towed to Canyon View Automotive by roadside assistance. They quickly found the problem (the coil wire had come loose and burned on the manifold). An hour later we were back on the road for $60 and our trip was back on. Your shop turned a potential ruined trip into a minor blip. Thank you for being attentive, honest, and empathic during our time of need. You have a great shop!

Jo
Review №57

These guys are super. They do a great job.

Ro
Review №58

Canyon View hooked it up. Service, performance, and accommodations were provided. Stop taking your vehicle to those old timers from around the block. These guys know how to give you more for your buck. Thanks guys....

Gh
Review №59

Brought my own parts in and they just charged labor. Good turn around, quality work

Ed
Review №60

Great service, on time. Saved me a fair amount money. Thanks Bill.

Be
Review №61

Knowledgeable staff and excellent service. Honest work and a quick turn around.

Ro
Review №62

I have been troubleshooting a vibration issue on my Trans Am for many months. Other shops have had me replace numerous parts ( Driveshaft, Axles, Wheels etc. ) without success. Canyon Views owner personally took the time to properly and completely diagnose the problem. He even had my car on the lift with the tires spinning at freeway speed to show me the problem! In a nutshell... BEST service and BEST diagnosis I have received when compared to many competing Tucson repair facilities. Trust this shop to do you right !

fr
Review №63

HAVE USED FOR SEVEN YEARS AND ALWAYS GREAT SERVICE BOTH ECONOMICALLY AND MECHANICALLY.

Da
Review №64

I came in without an appointment and they got me right in. Great customer service!! I had a rock in my brake so they had to take my tire off and remove the Rock and they didnt charge me anything. I was in and out in 15 minutes!!!

Ma
Review №65

After I discovered this place and had my VW Jettas serviced there I could not be happier. The owner is great and the service is excellent. Their prices are very fair. Highly recommend.

Ja
Review №66

Best car repair facilities anywhere! Honest, Clean, Friendly and Fast! This is the only place to have your car repaired period!

Ch
Review №67

Awesome service and good shop to get your vehicle repaired honest mechanics too..thanks

Vi
Review №68

Very friendly and also very frank about choices.

to
Review №69

Ive taken my vehicles to CanyonView several times and they have always been,friendly, courteous, and reliable. They will make sure you are satisfied with their work.They are fair and competitive in pricing and its one of the few places I can take my vehicles and not feel like Ive been taken to the cleaners.

Ma
Review №70

Excellent Service, friendly and fast. Fixed a problem for us the Toyota Dealership couldnt . Just dont show up at lunch time, they will not be there :)

Ma
Review №71

Everyone is super friendly and knows what they are talking about! Thanks Andy and Bill

Ma
Review №72

Great Service, cost explanation. Well worth the trip you wont be dissapointed.

Ro
Review №73

I had my car towed there after it broke down near the shop. It turned out to be a timing belt problem. My complaint was that they told me and my wife more than once, that they were working on it, and it would be ready the next day. After the 5th or 6th day, I was told the part had come in, and it would be ready the next day. The problem I have is, “Why didnt they tell me they had to order the part, instead of telling me it would be ready the next day for several days?”. I wont be recommending this shop to anyone.

mi
Review №74

Great service, fair price, done right

Da
Review №75

Great service, pricing and fast

co
Review №76

Customer friendly hard working professional attitudes

Mi
Review №77

Awesome service very honest

Gi
Review №78

Those guys are great!

D
Review №79

Fast, Friendly, Excellent Pricing!! A definite go to.

Bo
Review №80

Honest and reliable work

Ju
Review №81

Awesome

Ap
Review №82

Great

Ma
Review №83

Honest, great service

Am
Review №84

Honest and helpful

Sa
Review №85

Great service

Th
Review №86

Dependable and honest

Information
9 Photos
86 Comments
4.8 Rating
  • Address:9417 E Old Vail Rd, Tucson, AZ 85747, United States
  • Site:http://canyon-view-automotive.edan.io/
  • Phone:+1 520-574-6920
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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