I would give it zero stars if I could. Bought a wig thinking it had baby hairs and it looked different in the display. Went to the parking lot realized she sold me one that looks different walked back in not to get my money back but to trade it and was told by the owner final sale. That’s horrible customer service. Especially when I have been a customer for years and never returned anything!

The worst place every to spend your money. Go to cali’s they are the best. If you brought the wrong item they will exchange it for you. It don’t matter what it is. They really care I wish I could give them a negative 0. I brought hair and tried to exchange it not a refund the hair was never touched. And was told I’m stuck with it no matter the I would had to pay the difference to get the right hair.

A lot of options and the staff is friendly. The price is good too.

I was not allowed to try on the wigs, so I had no idea what it would look like. UNFORTUNATLY, I dont like it on me, cant return it, so I wasted my money.

The two young ladies were very helpful. I bought two wigs and lashes

I would rather drive in the cold and rain to find another beauty supply store. The two young ladies did not even speak when I came in or left the store. Horrible customer service.

They have a wider range of hair. I found some nice hair. The price was reasonable. Definitely recommend 👌

One of the hair stores in Tallahassee on the working class side of town. They may not always have the best selection, but the location is a life saver.

It was an awesome experience staff really helped with picking out things for my daughter

Its my go to hair store..just wish they had more human hair selection

They sold me $130 wig that they said multiple times it can dye... it didn’t dye. It ruined my whole Christmas. I was trying to look cute on Christmas. It made me more ade that I couldn’t get a refund... when they lied. They have good price on breading hair.

The poorest customer service and employees are not knowledgeable.Went to purchase Remy Goddess hair, the owner told me it was behind the counter and that I should ask the rep there. I did and she said “we don’t carry that hair” I asked if she was sure and she said yes. Then I’m looked and saw it at the back and pointed it out, she frowned and took the pack up. While asking for her suggestion in the color she very rudely asked me to move to the Side so she could check out other customers, which I did twice.If I wasn’t in a rush to make my appointment I wouldn’t buy here. Great selection of hair but customer service is horrible!

I love this place the prices are Right for me all the the staff is always awesome and smiling

They almost always have what you need. Great selections

I saw a roach and very nasty service was not an pleasant shopping experience.

The Ladies are Amazing!!! Awesome customer service AND Great selection. They have what you need or they can get it, FAST!!!

I ve never been to fashion world.. Where is it? Never mind i dont want to know. They probably on have clothes for young people. And that isnt my style.

Do not shop here. If they are going to be over priced then they could at least have decent customer service. Walked in wanting to buy something and no one offered to help. One girl was at the front on her phone talking about her schedule and Easter dinner while the other walked up (and right past me saying nothing)to partake in the conversation about dinner. Ridiculous! I suggest just buying online..its much cheaper and you dont have to deal with the bs.

Many vendors have shown a trend toward strong increases in pricing. Not healthy to keep recurring visits!

Newly discovered store for me. I loved it and will be back.

Love it there. My favorite hair store

Always have what I need.

There are cheaper stores similar to this one in town. I prefer Q and Q.

The store manager is very impatient she come off as rude and un caring

Great Products and Customer Service

UPDATE STILL GHETTO AND ZERO CUSTOMER SERVICE. JUST GO TO CALI’s BEAUTY SUPPLY! You’re welcome.2 years ago : Ghetto, unhelpful women are employed at this store. 2 of them (the only 2 working in the store) walked right past me as I was waiting for assistance for an item behind the counter. Lazy & incompetent. I Wont be spending my $$ there.

I visited this store and wasnt greeted when I walked in. There were two females working in the front and not helpful at all. While attempting to show me extensions, one of the females talked to someone else the entire time. I asked for one color and she gave me another. I told her I didnt want to purchase this particular hair and she was rolling her eyes looking at the person she was talking to. So unprofessional!!!! If these two females are present I will not shop here! The Asian girl that works here is so helpful and professional! The owners are probably nice people but these people at their establishment has humiliated the entire business!

Beautiful hair accessories for locs or braids

This used to be my store! Even when I moved on the other side of town I still came to F.W. mainly because Jasmine is so great at helping me with my hair care needs & CoCo who is sweet and soft spoken has helped me with product tools. I really hope they find a new job soon so I can go there. I believe they are the only ladies keeping that store afloat. I went in Saturday, April 29th (after 430 pm) & asked for help in the wig area (I had an emergency & this was the quickest solution). The lady with the accent was helping another customer but the other young lady wasnt. She looked at me like she didnt want to help so I asked her if there was a problem, she said she was helping the other customer & I asked if both of them needed to help that one customer, she said yes (WITH ATTITUDE). I tried to ignore her ignorance and proceeded to ask for what I can for (100% human hair, lace front wig). She started wildly pointing in all different directions to wigs saying that one, that one ( I had no clue which wigs she were pointing to). I left her ghetto unprofessional rude self standing there looking stupid & walked out and went to another hair store where I brought TWO wigs Plus, other hair products! They have lost my business!

Great customer service

Agree

Great prices on hair products

They have everything you need

Alright ppl

The worst experience ever. Poor customer service. They disrespect the people that keep them open. Buyer beware.

Great selection

Great always

Rude and not knowledgeable about hair; I will never shop there again nor do I recommend this hair store to anyone.

Great store

Great service

Very nace

Great

Hair outlet with a large inventory

Great Service

Large selection to choose from

Very friendly

I love that place ❤!!!!!!!