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Roanoke Auto Sale
4125 Melrose Ave NW, Roanoke, VA 24017, United States
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Roanoke Auto Sale
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Gu
Review №1

Great quality vehicles, great customer service and fair prices. i would highly recommend it to anyone who is looking for quality used vehicles with affordable prices.

ri
Review №2

Terrible!!! Only reason they got the one star they got is because theres no option for zero stars... Called them right before closing to see if a car was still available and was told it was. The next morning me and my daughter drove down to see it and it was not there. 4hr drive round trip and when I got there all I got was a bunch of lies. It was probably best tho because every car on the lot looks like it was in an accident and they used bubble gum and duck tape to put them back together to make a quick buck. DO NOT WASTE YOUR TIME LIKE I DID

Ch
Review №3

These guys are honest and have decent vehicles at fair prices.

Sc
Review №4

Loved it! I have bought two vehicles from Roanoke Auto Sales and couldnt be happier. Affordable and trustworthy. Two thumbs up all day long. I will always be checking with them first for any used vehicles I plan to buy in the future.Scott Akers

Ch
Review №5

Be cautious with this dealer. Their ads mention We are committed to providing the best in honesty, integrity, and customer service. Never have I seen a more flat out lie from a dealership. We had several conversation about the car being in excellent condition, only to arrive to find the vehicle in the very poor category. Cheap and under maintenanced vehicles is all youll find here. Dont make our mistake and shop elsewhere.

Bi
Review №6

Buyer beware.... Poor quality vehicles. Over promise and under commit in terms of vehicle condition. Claimed vehicle in excellent condition. Called and confirmed No issues at all.. Arrived to find vehicle interior is destroyed. Pictures angled to avoid damage. Top was in poor condition. Overall horrible experience.

Ch
Review №7

I was looking for a used vehicle for my daughter just for school and work. I finally found a black Nissan Sentra at this car lot for a fair price, the car has a little bit high millage but its more reliable and dependable so far. the people work there are honest and passionate about answering all questions with honesty. definitely would recommend this place to my family and friends for their future used vehicle.

jo
Review №8

Great selection of quality used cars. recently purchased a beautiful an 08 scion tc for my son and he loves it. the price was affordable and the staff were nice and helpful.

Ja
Review №9

Terrible place to buy your car. Guy seemed car inclined and told me my car I just bought 2 months ago runs great. Ive had it in the shop 5 times now and have spent hundreds and after the engine pump over 2k. There are tons of other places to buy a car I will never go here again

am
Review №10

Like the inventory they have. I looked around for couple days to find a decent car with low price and good quality and this is where I ended up to purchase a 4 doors Ford. It has been a month since I bought and still runs good. no issue yet and got me 90 days warranty. hopefully nothing changes in next couple months at least.

Fe
Review №11

Cars are nice but theyre not completely fixed, car i bought had it for a couple of days and check engine light turned on and the service traction control did as well, wasted 200 dollars in getting it fixed. Terrible place to buy your cars.

Da
Review №12

Wow - what a disaster. within weeks, the trans died, as well as the cat converter .... even WITH their warranty, it didnt cover even 30% of the repair costs. When you reach out to them for them to make things right, you hear nothing but excuses. New website coming soon - stay tuned!

As
Review №13

God I just love a “professional” who goes out of their way to directly insult potential customers who were willing to pay cash in full 🥰🥰 #business

Ga
Review №14

These are great people! I loved their honesty and the how willing to work with us they were. They are my go to dealership from now on. Thank You so very much.

pa
Review №15

Best car buying experience of my life. These guys may never know how much they changed my life for the better!! Thanks so much guys! #proudowner

Je
Review №16

Great place to work with!! We were in the market for a used car. We were on our way out of town to look at a car because the dealers in Roanoke were either too shady or asking too much. Out of the corner of my eye I saw a car I liked on this lot, so we stopped. We ended up buying a car within the hour. Very personable, kind people! When it was time to get tags, there was a problem with the paperwork. A signature was missing from the dealer they got the car from. I went into the office, told them the problem. Someone from the dealer drove to Northern Va to get the signature, had it back to me in less than a week! We had a great experience, and in the future this will be the first place we check when we need a car. I recommend!

Am
Review №17

Very satisfied with this lot. they have been very helpful in the fact we needed 2 cars in under a week. they have stayed late for us to come look at them, been honest about the details of the car, and very nice to work with!!!

Sa
Review №18

I had the best experience of buying a vehicle for my family and kids. They gave me a good price on a nice Van which my kids loved it. I really appreciate the Manager, He is a great guy with good customer service and honesty.

Ra
Review №19

Decent cars good deals stick to your guns and you will be fine

Br
Review №20

Paid cash for a vehicle only to have the transmission go out within 11 days. Good thing I purchased a warranty because these guys refused to do anything to help. SWORE to me it was safe to drive all over the country seeing as I travel a lot for work, but couldnt even handle a 6 hr drive to Ohio without needing a whole new transmission. DO NOT PURCHASE FROM THEM! Now Im out even more money to have transmission put in and having to get a rental vehicle to get back and forth. Ill be talking to an attorney about the lemon law in this state as well as reporting to the BBB.

Sa
Review №21

0 stars!!!!!! This is a horrible business i purchased a vehicle from them in November the check engine light was on i was told it was a o2 sensor a couple months later the whole transmission went out they are refusing to help fix the vehicle and im stuck financing a vehicle tgat is not driveable they knew sometgung was wrong from the begining and slammed me with a 1500 dollar warranty lied and said i had to have it the fiance company said i did not so i cancelled it now i have no vehicle they are horrible people and knew exactly what they were doing seems like they have done this more than a few times !!!!! I DO NOT RECCOMEND ANYONE BUY FROM THEM!!!!

Br
Review №22

Bought a vehicle and transmission went out less than 2 months after I got it. My mechanic had it for 2 minutes and said any mechanic would have noticed the problems. Would highly suggest anyone thinking of buying a car from here to have a mechanic check it out first. Ended up wasting $3,000.

El
Review №23

I was treated with respect and dealt with honestly at this dealership. They were upfront about the vehicles potential issues and provided the carfax. We ended up purchasing a truly great Honda at a great price. I highly recommend checking out what inventory they have, as it definitely proved worthwhile for us.

Sa
Review №24

If I could leave 0 stars, I would. I bought a 2012 Chevy Cruze from them, which had only 70306 miles on it, didnt have any lights or codes in it and was running fine when I test drove it. Not even 60 hours after buying the car, the transmission completely messed up and the car wasnt working at all. I called the shop and they wouldnt collaborate or help me at all. They just told me to go through the warranty company and it wasnt their problem anymore. They literally didnt even apologize or try to work with me. The warranty company wont pay for labor and doesnt cover several things. I had it diagnosed at a shop and there were 9 codes in the history that they had cleared so I wouldnt see them and the transmission was clearly already ruined when they sold it to me. The shop had put a temporary treatment in the car that would cause it to run fine for the time being. I paid 6500 dollars for the car and its been sitting in the shop for 3 months because it needs a new transmission. I still cant believe they did this to me and didnt even feel bad about it or want to help me afterward. The men who work here are completely unethical. This shop needs to be shut down or the people who work here need to be put away. Do not buy from here.

Aj
Review №25

Great customer service and cheap prices that every one can afford it! I will recommend it for everyone! And also three months free warranty on each car!

La
Review №26

Good customer service. Good prices and easy to work with. Good used cars.

Ky
Review №27

I was really satisfied with the dealers responsibility. I bought an inexpensive car 2 weeks ago. After buying the car, on the way home I found that the airconditioning wasnt working. I was very embarrassed and upset. So, I went back to Roanoke Auto Sale. Hes really apologized for that. He promised to fix and bring it to me due date. Actually I live in Blacksburg, which is quite away. Anyway, at first I was really perplexed and angry, but his responsibility made me relieved.I strongly recommend to buy used good car here.

Ab
Review №28

In Nov 2017, I have bought a car, 2012 Nissan Altima, from Basir at Roanoke Auto sales. It has been over a year and half, the car is running great with no issue (already driven over 25k miles). I have just carried regular oil change.The best part about this dealership is that while I was trying the cars, he will clearly mention about any known small nicks or issue with any car.Given I was a student then, he reduced the price way below the market price and even installed all new tires.I will highly recommend this dealership for their honest approach and below market price.P.S. my flatmate bought a car with him in 2018, Hyundai Sonata - 2013. And he is also very pleased with the purchase.

Ha
Review №29

Please do not buy a car from this man/business. They are norm customer oriented, they try to fight with you instead of working with you. I visited 2 times to purchase a vehicle and within 30 minutes of both visits other customer service came to them complaining about problems with their cars and that should have turned me away immediately but I really wanted this car. He fought me on getting just a 30 day warranty but I settled for a 15. Luckily on day 12 a part of the engine cooling system went out and now I cannot get a hold of Mohammad. This is about as greasy as a car lot and car salesman as they come. Spend your hard earned money elsewhere, please.

Ja
Review №30

Didn’t even put 50 miles on the car and now needs a new motor. I was told it was just a sensor needing replaced. Will never buy from here again.

Me
Review №31

The Guys were Great. To say the least!!🙄 This Should BE Your 1 STOP SPOT ( JUST BRING Your PERMIT). ( THROUGH ) CHECK THEM OUT. !!!. @ 4125 MELROSE AVE. ROANOKE VA. VERY IMPRESSIVE..😎😎HA I GIVEM A 10.

Pr
Review №32

Great place, good customer service, good quality cars. I recommend it to everyone.

Su
Review №33

Honest response on the vehicle condition. Great value for money.

An
Review №34

Awesome experience working with these guys. Great deal on a great car.

de
Review №35

Zero stars! These guys are thieves! They shouldnt be in business. They sold me a car that they had obviously tried very hard to COVER UP the issues. They put stop leak in the radiator. The whole engine needs replaced. The tie rods were bad. They wouldnt even fill up the tire pressure for me. Buyer BEWARE at this place. I wouldnt recommend them to my worst enemy! They also charged me a “processing fee” deven though i got it tagged in another state. When i needed them to extend my temporary tag, they claimed “they forgot to mail it”. The only reason i needed the extension in the first place was because the car was in the shop for weeks! DO NOT BUY A CAR HERE!

da
Review №36

This is the best car dealer i have met since my coming to America,pls if any one needs a car this is where u want the car to come from

Co
Review №37

Great experience, very friendly and knowledgeable service. If your looking to buy a vehicle this is the place to come!

Ba
Review №38

Great place to buy cheap vehicle with great quality.

Ri
Review №39

Sell man comm went out his way to help me I called tell him I be coming from wv he say if he not there if I make it there after closing call his cell he meet me there so we can do the deal I find it on line he tell me has a few customers in West Virginia Sold Cars 2 they just been in business now for about 2 years so theyre new they had a good personality and attitude

zu
Review №40

There are two nice dealers. They help me very much.

Br
Review №41

Great selection, good people.

Em
Review №42

Great service professional and very polite. I will be purchasing again from them.

Sh
Review №43

I just got a car from them and they worked with all the way to end

Mz
Review №44

Friendly, good service, and good prices

Information
12 Photos
44 Comments
4.1 Rating
  • Address:4125 Melrose Ave NW, Roanoke, VA 24017, United States
  • Site:http://roanokeautosalesva.com/
  • Phone:+1 540-682-5399
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:Closed
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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