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Best Roanoke Auto Sales, Inc
4704 Williamson Rd, Roanoke, VA 24012, United States
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Best Roanoke Auto Sales, Inc
Comments
St
Review №1

The guys here were awesome to deal with and helped us find the right car! Prices are also good! Definitely recommend!

Je
Review №2

BUYER BEWARE#####BUYER BEWAREAli, Muhammed and Clique are crooks. They sold me a Toyota Sequoia that was doctored to hide a frame that had sever damage,. See photosI gave them the chance to make it right but they insisted to hide behind the VA law that allow them to sell something AS IS,. So once you drive off the lot they got you. I suggest if you test drive a car from them have it throughly checked out by a mechanic. My mechanic informed they used bondo and paint to hide the damage. see pics. These guys have no moral or ethical code other than get the money,. The quality of the vehicle means nothing to them. Sad because they claim to be people of faith. When I looked under the vehicle initially it looks fine, but by the time I returned home the paint and bondo had fallen out because they just painted on top of rust.

De
Review №3

This place is AMAZING! The team was patient and friendly. They stay open after closing hours to assure I got the car I wanted. I got the Audi A4 of my dreams at a great price! Highly recommend buying from these amazing people!

Ch
Review №4

Do not go here. I went to look at a car that seem like a great deal. When I arrive to look at the car, I was promptly greeted and given the key. So the customer service so far was pretty good. Then when I looked inside the car, when I open the door, I was almost knocked to the ground. The entire inside of the vehicle was moldy and mildewy smelling. It was an absolute nightmare of a smell. I immediately took the key back to the guy and was going to leave and not even say anything about it. Then he asked me what I thought of the car. I told him it looks good but It was mildewy. He said oh, that’s not mildew, that’s just because we detailed the inside of the vehicle. Interesting how you could see where the leak was coming from on the back glass, and the inside of the vehicle was dirty. Strange.

Ma
Review №5

The people at Best Roanoke Auto Sales Inc. are good people. We had an issue which is why my previous review was bad however after some negotiations we came to an agreement that resolved my issue. Thank you for all your help to the director of this business and I recommend this place to anyone looking for an honest place to purchase a quality car.

El
Review №6

Very nice and polite pleasant to work with. Would recommend this place for a good deal. Ali worked with us. He’s very nice and pleasant to work with.

Ka
Review №7

This place is amazing. The man that worked with us was so polite and understamding and he was so nice. He worked with us due to our card not allowing us to pull the full amount off in 1 day. I payed him off in 3 days and was able to drive home with my van on the first day before we were payed off. Definitely recommended!!

le
Review №8

Great deal…Good running truck. 10 stars!

Be
Review №9

The manager was truly awesome. He worked with us until the deal was closed. This is the type of salesman I would buy another vehicle from. Everyone go see this dealer for all your vehicle needs.

Vo
Review №10

It was an awesome experience. Ali was great. I love the infinity I bought. Recommended to everyone!

No
Review №11

Ali was great. The experience was a pleasure.I would recommend to any of my friends and family..So now I must say thanks Best Roanoke Auto Sales.Im going to love my Toyota Camry.. shes SWEET🚗🚗🤩🤩

Qu
Review №12

I traveled from North Carolina to Virginia to get a car. They were very honest and the process was fast and easy. I would Highly recommend.

Ka
Review №13

They were very reasonable on price and were willing to work with me to find exactly what I needed! I’m not disappointed!

M
Review №14

The salesperson Ali was very helpful during the selection process for my new vehicle. He suggested a good car, the Nissan Central, which is a good riding vehicle that handles well,The vehicle was with no negative issues and at a good price.Would recommend.

M
Review №15

Great place to shop for cars, staff was so helpful with my questions, recommend to anyone looking for great cars at great prices. Ask for Ali, he was so helpful

St
Review №16

Great place to do business with and very easy to work with!

Do
Review №17

Definitely appreciate the business in Virginia. Mr Ali very honest and is genuine. Brought my car and title came in the mail today. No problem Thank you

be
Review №18

Very satisfied with the car I bought. When I went to get title and tags, had lost sales receipts. They faxed me a copy for DMV within an hour. Very pleased.

Fr
Review №19

Very helpful with our decision making and very prompt service. Our family is definitely satisfied.

Al
Review №20

Great people to deal with when it comes to purchasing a vehicle. Very honest!

Ma
Review №21

Great experience! Great customer service and they negotiated the price

Wi
Review №22

Junky high milage carsPics they show cargurs not actual car. Go to lot there all beat up.

Mo
Review №23

Ali is very great and honest love the poniac I just purchased from his dealership .would definitely recommend stopping by his lot if you are looking for a vehicle

Ma
Review №24

Very polite, very patient with us while we looked through his vehicles before we finally settled on one. Reasonable prices

Ty
Review №25

Had the best experience y’all definitely have to come and shop their vehicles are very affordable!!!!

Ra
Review №26

Photos online are not what you’ll see when you get there. Wasted 2hrs and wasn’t even greeted either

Je
Review №27

Run, dont walk away from this dealership. My daughter was purchasing a car to drive to college. She payed cash upfront and the guy said she would get the title in a few days by FedEx. When she left the lot with the vehicle, the engine light came on 20 mins up the road. It was too late to drive to the lot because the car was purchased next to closing time. Only having the car a day, it was leaking fluids. We called the dealership, they wanted us to pay $500 to purchase a warranty. We had a mechanic look over the vehicle and found numerous other problems with this vehicle. We even consulted with a Ford Dealership. They said that we had been sold a lemon. Numerous calls to the dealership and they did nothing.On top of being sold a lemon. We went get tags to the vehicle with the paperwork we were given. We were told that we needed the title to get tags. The vehicle was purchased at the end of July and the 30 day tags expire Aug 26. This place is not good. My daughter had to leave for college without a vehicle and we cant even get tags because we are still waiting on a title.

Me
Review №28

I bought a 2008 Chevy Impala from them only to discover it needed $1,600.00 worth of work. Now the check engine light is on. I am furious. Im quite sure they knew the car had issues. Dont let their friendliness fool you. I would not recommend them.

ma
Review №29

Great customer service, owner was very honest when showing the vehicle.

De
Review №30

Seriously the BEST service BY FAR I’ve ever had at any automotive car lot. AMAZING prices, low mileage,, clean, well kept vehicles. Best deal I’ve ever gotten on a vehicle hands down. On top of the amazing customer service. Without a doubt recommend to ANY and EVERYONE

Br
Review №31

Wonderful Service. Got a new vehicle for my family they were insightful and friendly. This company has helped me numerous times. I defiently will be coming back in the future. They were also great with my children and patient with them as they asked questions and ran around while we looked for another vehicle. Wonderful people! Definitely worth the purchase and definitely worth the money spend. This is a fantastic place to purchase a vehicle. I love mine and have had no issues with it.

Ni
Review №32

Ali gave me a significantly better price for my car, with a fraction of the headache, than any other car dealer, including CarMax, and was super-accommodating at every step of the process. I was even short a little on the cash I brought and he let me use cashapp to pay the rest, so I didnt have to go find an atm.

Mi
Review №33

Very amazing customer service and really funny men. Five stars guaranteed

La
Review №34

Quick and easy process, Ali was very helpful explaining!

Ch
Review №35

I went looking for a vehicle and found Best Auto. I called them up and came and looked at the car. They took the time to talk to me and let me thoroughly check the car over and run diagnostics. The car had a few cosmetic issues that they pointed out, but as a whole it was solid. I negotiated and they worked with me and was very happy with my purchase.

Bi
Review №36

Stress free and stream lined car purchase. Good prices.

co
Review №37

Very friendly honest people recommend them to my family! We will be back!

la
Review №38

It was was awesome and painless experience . Very fast and professional service.

La
Review №39

Great service and I would highly recommend them.

Ma
Review №40

Great service. Painless car buying experience🥰

Bi
Review №41

I really met good people from there and also get a good deal !!!❤️

Cy
Review №42

Good place quick service reasonable prices

as
Review №43

Mr. Ali was very professional and nice to me. He worked well with my budget, and I will refer future friends and family to his place of business. Very satisfied!!

Ti
Review №44

Actually got a better deal inpersonl.

DC
Review №45

Excellent customer service!!!!! I will definitely be back! The car I purchased was in excellent condition & priced way under market value.. I will be coming back!

Ch
Review №46

My experience with this dealership was great and very respectful.

Co
Review №47

Ali was great, the shop was closed when we got there but he came in anyways to help us out and we left with a vehicle that we are very happy with.

Re
Review №48

Wonderful experience, very pleasant and easy to work with.

Tr
Review №49

Great guys to work with! The whole experience was awesome! Ali was a true consultant, not just a salesman. Plus, their warranties are unbeatable!

Ir
Review №50

Great dealer and a good guy.

Mi
Review №51

Ali is a good salesman and I enjoyed my business experience with him. I love my Chevy, and recommend the business to everyone. Clean vehicles and affordable prices!

Ro
Review №52

Nice people, easy to work with, great deal on a van. Thanks

jd
Review №53

Wonderful experience! Got a good deal on the car and the guys worked well with us.

Ad
Review №54

Great costumer service!!! Friendly, attentive, and quick to help!!

Wi
Review №55

A good car and a good price.

Wi
Review №56

Yeah just purchase my third vehicle from very satisfied I would recommend them to anybody

Bo
Review №57

Awesome experience buy a car!

Ke
Review №58

Very good would help good business manJust bought a nice 2014 Taurus

Ga
Review №59

Great ppl and know how to treat their customers and they will work with you on a cash price with a vehicle

Cr
Review №60

Ali was very friendly and helpful for a first car in 11 years off the road

Sh
Review №61

Very nice and easy process trading in my car for an SUV.

al
Review №62

Love my new car. Great dealership to purchase from. Great choice of inventory.

Br
Review №63

If i could give 0 stars, i would. I had the worst sales experience with this bussiness. Saw a car i liked online, drove a hour to their location expecting to purchase it or maybe another vehicle on their lot. I gave them cash for a car i liked, did all the paperwork, and paid for insurance...only to have the sales rep increase the price of the car before giving me the title🤬. Not to mention they had already went up on the price before completing paperwork. The price went from 5,500 to 7,300 in minutes. I wouldnt reccomend them to anyone, but if youre interested in making a purchase with them, i would be extremely cautious!

At
Review №64

Good customer service. Purchased the vehicle without problem.

Na
Review №65

Great customer service quick and speedy service helped with everything me and my father needed

Ca
Review №66

Very easy to work with 👍

Aa
Review №67

Great cars

Wa
Review №68

The guys very nice to me they sure work with me for great deal I give Best Roanoke Aout Sales 5 star plus.

Qu
Review №69

This guy is a liar and dishonest took 200$ from my wife and I and refuse to give it back ...Be careful

Om
Review №70

Great deals. Nice people to do business with. I’ll do business with them again!!

Sy
Review №71

I’ve had an amazing experience with this company! I wish I would have come here sooner!

Om
Review №72

Affordable prices n nice collection of inventory. Recommend.

Ma
Review №73

Good service great people..

Te
Review №74

You ever just feel like being ripped off, lied to, and extorted go to Best Roanoke Auto Sales. This is the first place ive ever been to where i had an experience bad enough to actually want to share my experience and leave a review. My Fiance wanted to purchase a vehicle from this lot and the first sales person was polite. the issue occurred when he had to get his manager on the phone to help him complete the paper work for the vehicle she was intending to purchase full in cash. when his manager got there we were finshing up with the title and 30 day tags. at this point the manager begins to act as if there is a problem. he tells us, after paying for the car, he made a mistake on the price of the vehicle and it was actually 300 dollars more for the vehicle and if we could pay the extra 300 we could leave with the car. Woah. Woah Woah. yes, you read that correctly he added 300 dollars onto the price of the vehicle after we already were finished with the paper work. when we refused to payed the extra 300 dollars he began to try basically extort us for the 300 dollars. we made them rip up the paper work took our several thousand dollars back off the table literally, and left them with a few choice words.

As
Review №75

Great service and people. Was in and out with a new vehicle in no time

Br
Review №76

Happy with the over all experience! Ali was great!!

Ka
Review №77

Great service and great deal! Thank you

mi
Review №78

Got a good deal! Thanjs Ali

Is
Review №79

I would stay away from this at all costs. This place sold my sister an absolute potato of a car with a blown head gasket. They then refused to do nothing to make it right, even though this whole thing took place within three days.

Ja
Review №80

They are very friendly and helpful. very nice cars.

Te
Review №81

Fair prices, knowledgeable staff; highly recommended!

Cl
Review №82

Great service. I would recommend

Kr
Review №83

Really nice people!

Th
Review №84

Nice company, friendly, and great prices

Su
Review №85

Great prices! Friendly service!!!

Ka
Review №86

Nice people. Affordable prices.

Ch
Review №87

Had a very good experience.

Ha
Review №88

Very good experience, fast and friendly service

Sa
Review №89

It awesome, has very good deals.

Pa
Review №90

I had a great experience and the process was quick

Ed
Review №91

Ali was awesome...very helpful and honest

Da
Review №92

I had a great experience with the seller and the facility was great.

Dy
Review №93

Good customer service

Sa
Review №94

Clean cars. Recommend to everyone!

St
Review №95

Ali is the best salesman!

Ma
Review №96

Drove all the way from Charlotte for the deal.

Gm
Review №97

Good business smooth transaction

Br
Review №98

Great to work with!

St
Review №99

Recommend.

Information
6 Photos
99 Comments
4.6 Rating
  • Address:4704 Williamson Rd, Roanoke, VA 24012, United States
  • Site:http://bestroanokeauto.com/
  • Phone:+1 540-595-9045
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:3–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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