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The German Auto Shop
237 W 700 N, Orem, UT 84057, United States
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The German Auto Shop
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Mo
Review №1

Nothing but amazing things to say about this place! Very quick and very honest and fairly priced. I actually had the same repair done on the opposite axle boot a few years back, and it was more than double the cost and time at the dealership. I dropped it off in the morning and it was done before close which was super helpful for me. He did a great job and I most definitely will be going back.

Ch
Review №2

These guys are the best! They were the only ones to figure out some complex issues to our old Audi a while back and we wont go anywhere else. Straight shooters, fair, timely, and quality. Highly recommend!

Sy
Review №3

The absolute best car shop Ive ever worked with. They are so knowledgeable and will take the time to explain things. These guys are super honest and never try to get away with anything. Their prices are definitely fair. We love these guys so much we drive 2+ to get maintenance and work done on our 2 VWs.

Mi
Review №4

I have long been a fan and owner of Volkswagens and in all the years and trying mechanics these are the guys that get VW guys. They helped us get my son’s Beetle running just in time for him to get to drive it after being gone for 2 years. They know the details of the variations of different VW’s and are willing to talk about what you have going on. They also do the work right at appropriate prices. If you have a VW or an Audi this is the place for you.

Sh
Review №5

When my clutch blew on my 2013 Golf R, it was a daunting thing taking it to a new VW/AUDI shop, i hadn’t been to, to do a critical job. before i went, the prices for clutch jobs online say that they range from $1000- $4000, so i was pretty nervous about the cost, and if i could trust this shop i didn’t know. BUT, when i went to drop it off, i knew i trusted Wes right away. he gave me assurance that the job could be done correctly. We could both talk cars, and he sure knows his stuff. and when the time came to pickup the car a couple days later, he showed me the service report, and told me everything he did, and how much he charged for each. there’s way too many shops that charge for unnecessary jobs, but this was not the case. Wes did what was needed to be done, and didn’t do the jobs he just wanted an extra penny from. with as hard of a job it was to do my car, and how many other Audi and VW mechanics charge, i feel totally confident in using this shop again. Wes knows his cars, and he surely knows how to get the cars back on the road SAFETLY.

Gr
Review №6

READ THIS!These guys displayed extraordinary integrity and honesty by declining to perform an expensive repair on my car that turned out to be unnecessary after they cleaned the engine and discovered the real problem. They could have done the job anyway and billed me and I would have never known any better. Ill be a customer for life.

Pa
Review №7

Very honest people! Brought my car in twice although the last time i brought it in wasn’t good news they still do their best and are very honest.

Br
Review №8

Performed diagnostic for a check engine light and told me it would be about $1700 repair for parts and labor.OEM parts online would be $250 total (dealership price: $450), when they would have been $1,200 here all together.Dont trust these guys. If anything get a second opinion.

To
Review №9

These guys are great. Theyve helped me out with my Audi tt quite a few times. They are nice, quick, and extremely helpful. Would definitely recommend!

Cl
Review №10

I recently had some service done on my car assuming that it would be cheaper than the dealer, it wasnt. I checked, and they charged me about $100 more than the dealer for one service item and the other I felt was too aggressively suggested and I thought it was overly priced as well. I cannot recommend them.

Ta
Review №11

Took my Audi Q5 in because the check engine light was on. They got me in the morning and were able to work on my car in great time. Unfortunately the check engine light came back on but they were understanding and got me back in the shop. Nice staff, would recommend

Jo
Review №12

If you got a German model vehicle, this is the place to take your car. They know their stuff. They were the only ones that could figure out what was wrong with my car.

An
Review №13

These guys are great! They do an excellent job and charge a fair price. Its nice not having to worry if theyre trying to rip you off. Ive been very happy with the service and cost each time Ive been there. Everyone is also super friendly. Thank you!

Ge
Review №14

I went to check used Audi Q5 prior I purchased and those guys did a great professional job! They were found problems that helped me to reduce the price.Unfortunately the owner didn’t want to do the repair and the deal fall through.Anyway thank you guys for your service!

Ca
Review №15

Colby was awesome! I had a car that I was interested in purchasing sent to them to be inspected. Colby called me afterward with a very detailed, legitimate report. Colby gave me his honest opinion on the vehicle and answered all questions and concerns that I had. My only complaint is that I wasn’t able to take the car to them to perform the necessary repairs, but I’m grateful their thorough inspection saved me from purchasing a vehicle that could’ve caused me many problems.

Ty
Review №16

These guys were awesome! I had taken my VW to 2 separate dealerships and they could never find a problem (which there was a problem). These guys had it diagnosed in 20 mins! Super nice and no BS

Ja
Review №17

Nice guys, but they quoted my repair at 2x the market average and then charged me a $108 diagnostic fee for a quick look under the hood.

Da
Review №18

Top notch, second time that I have brought my cars to them.

no
Review №19

Tried to rip me off on price of battery. Didnt work. He wanted $250 for the same battery they sell at OReillys that they sell for $100 and put in for free.---Funny that you say you dont sell cheap batteries because when I asked for the brand of battery you wanted to put in my car it turned out to be the exact same brand that they sell at Oreillys. NICE TRY!

Ta
Review №20

We’ve taken all three of our Audi’s to The German Auto Shop, and we have had great service every time. They are honest, fair, and timely in their service. Great prices too! I would highly recommend anyone to bring their Audi here!

Ja
Review №21

I have no idea who is giving these guys 5 star reviews, but it is totally wrong. Their work is way overpriced and very questionable. They took a part off my car and didnt put it back (or tell me about it). They quoted $980 for an engine oil leak. I took it to Jiffy Lube for an oil change and the problem was fixed for $55. Ive lost respect for the google review system because of this business

Ma
Review №22

Ive been taking my vw here for years, and the trust theyve built with me is phenomenal. I dont know how many times theyve accurately told me I dont need to get a service done when I was paranoid. Theyre not in it for the money, they do great work and stand by it if something isnt right.

Co
Review №23

Colby and Wes are fantastic. They are always helpful and the most honest mechanics you can find. They not only fix everything, they are the cheapest compared to other import places

Ia
Review №24

Great Mechanics, been going to them now for a little over a year and have been really happy with their work and quickness. Always friendly and willing to answer questions.Update: I used these guys for Over 2 years exclusively. The best experience I have had with taking care of a car. If you have a VW or Audi do yourself a favor and use these guys, theyre amazing.

Sa
Review №25

Colby and Wes are absolutely fantastic guys. They know their stuff and won’t charge you an arm and a leg for it! I would recommend to anybody with a german car. You’re in good hands. :)

Ri
Review №26

I took my VW Jetta here a couple of times and was always impressed by the quality of the work and their knowledge of my vehicle. They were very familiar with the problems happening with my car, where some other mechanics I had previously taken the car to diagnosed the issues incorrectly. They are honest, thorough, and fairly priced.

Ta
Review №27

Colby was timely, kind and did a wonderful job on my car. Pricing was reasonable and my car is running great! Thank you Colby and German Auto for your services!

He
Review №28

Great work done by an honest guy and company. I always feel like I am getting the best work done on my car. And if you call him about a problem, he is willing to hear you out and give you an idea of what it is instead of just saying to bring the car in like the dealer says. Plus his prices are good compared to other places. So give him a try!

An
Review №29

First time Ive been here. My daughter had the car trouble. Quite minor. Wes took the car out, figured out the issue, tightened one loose screw and checked the others, took it out again to verify and.... Problem Solved! Nice, pleasant people. Thanks!

Ty
Review №30

Super honest and up front; not only fixed what I asked them to, but provided a ton of great follow-up information at no extra charge. Very friendly and a great value! Would recommend to everyone.

St
Review №31

I wish all my cars were German so I could take them all here. I trust these guys to do the right thing for me and take care of my car. The prices are good, the service is great. They are honest and always treat me very well.

Au
Review №32

Very satisfied with the work Ive had done here on my 2011 Audi S5. I couldnt believe I wasnt charged anything to have these guys take a look at a stabilization check engine fault id had for a couple weeks. They were very thorough in explaining the problem and considerate in recommending the most cost effective solution. Very satisfied and will be coming back with my future cars.

Da
Review №33

Best prices youll find for Audi work. Great service. They were also very thorough in explaining everything they were doing and why it needed to be done and I really appreciated that.

Ia
Review №34

I have been going here for several years with all the Audis I have owned. It has always been a great experience each time I go. Wes is the best! An honest mechanic with quality work, I trust him and his team. If you own an Audi or VW then look no further.

Jo
Review №35

Wes seems like a very honest man. He told me exactly what was wrong with my car and gave me a very fair estimate. What I like most about him is that he didnt twist my arm into buying anything that wasnt necessary. I have been looking for a good mechanic here while I go to school and I have found one.

La
Review №36

These guys know their stuff. Ive been to alot of shops and hate the run around you get. These guys are quick and fair priced. Ive actually asked them to look at something over the phone and they will put me on hold for a sec and come back and have found the problem. Like I said they know their stuff. Highly recommend for you German loving machines

Ju
Review №37

The best repair shop Ive ever found. I wouldnt ever take my VW (or Audi if I had one) anywhere else. They will always give estimates for the work before they perform it and will give you a list of anything else that is wrong with your car. Their prices are great and they always do a great job and never pressure you into something you dont need. I cant say enough good things about them.

Da
Review №38

On a friends recommendation, we have been bringing our 99 Audi to the German Auto Shop for 2 1/2 years and weve never been disappointed.Wes has always been straightforward with us and very fair in his prices - but not only that, he goes the extra mile even when he doesnt have to; he has fixed up a sagging bumper without even a mention, made our remote entry system work at no charge and theres probably more that Ive forgotten.Its never thrilling to need work done on your car, but its great to have found a place that gives us peace of mind when that does happen.We definitely recommend the German Auto Shop.

A'
Review №39

Absolutely phenomenal. I am new to the German car world with a Jetta TDI and they have been so helpful. I never felt pressured, or like I was being duped. They answered all my questions and helped me get to know my car even better. I needed some pretty hefty work done and they gave me prices that when I researched, were VERY reasonable and competitive. They even helped me decide what I should do now, and what I could wait on till I had the funds to do the rest. This is certainly my one stop shop for my amazing car.

Da
Review №40

These guys are amazing. Very knowledgeable and reasonably priced, they work quickly and will honestly tell you what your car needs and doesnt need. I had them do the DSG service on my MK6 GTI and it was nowhere near as expensive as everyone says online. They tell you the prices up front and break it down to show what theyre working on and how much it all costs. A+, I highly recommend this shop and Ill definitely be back at my next service interval. Thank you!

De
Review №41

Wes is the best. If you own a German car out of warranty, youre going to want to stop here.

Ho
Review №42

Great. Was referred by 2 friends. Not trusting the VW dealer anymore.

Ma
Review №43

German auto shop does fantastic work, never over charges, never recommends jobs that dont need to be done. Always explains exactly what the issue is which I really appreciate.

Ma
Review №44

Best auto repair service I have EVER received! And as a VW owner, I have been to several mechanics. Heres the scoop:1) Both times I scheduled an appointment with them, they serviced my car exactly when they said they would.2) They actually showed me what what was wrong and explained what caused the failure.3) They taught me about car issues unique to my model.4) Though probably not typical, they fixed a problem using an extra part they had at their shop and didnt charge for it or the labor.Ultimately, they dont seem like the typical mechanics that prey on your ignorance about cars. They teach you and fix ACTUAL problems at a low price.

Be
Review №45

Honest, competent, and reasonable prices. They specialize in Audi. I really trust these guys to do a good job charge a fair amount for it.

Je
Review №46

I have taken my Volkswagen Jetta in a couple of different times for things including a clutch, coolant leak, and brake fluid leak.They have treated me extremely well and had great prices. Most of the repairs I couldnt have gotten the parts alone for what they charged. I will take my Volkswagen no where else!

Br
Review №47

They did a full check of my car and gave me a wonderful printed sheet and then showed me what was wrong and what needed to be done. They were very considerate of my needs and my time schedule.By the way, the full check was for free.

da
Review №48

These guys are awesome!

Ky
Review №49

These guys make fixing your Audi as easy and affordable as fixing your Honda Civic. So glad I found this place! I live in salt lake but take my Audi to Orem because I dont trust anyone else.

Ka
Review №50

I had a suspicion I was getting ripped off by my mechanic so I took my car here for a second opinion. Turns out I was right, they fixed the problem for a third the price and in a tenth of the time the other place cost me. They were honest, pleasant, and professional and explained everything to me in detail. Im never taking my Jetta anywhere else. Loved it!

Br
Review №51

They performed my DSG 40k service and my oil change. Super great guys. Knowledgeable and professional. Id trust these guys with any services they perform.

Jo
Review №52

I will always take my card to German Auto, theyre one of the few shops you can trust

Je
Review №53

Awesome, super great/fast service, great price

Mi
Review №54

*Update*I’ve been going to the German shop since 2010. They are the only ones I trust with my VWs.Just got my VW serviced by Wes. Great honest service. They dont try to rip you off like the dealership!

Ra
Review №55

Very helpful mechanics that explain exactly what needs to be done. Competitive prices for quality work

Br
Review №56

Wes has been working on my VW Passat for years and is the best German car specialist I have found. He is fast, efficient and fair. Dont waste your time anywhere else.

Sh
Review №57

These guys are the best! And very inexpensive!! Quality work and fast!! I would recommend them to everyone!! Thanks German auto!!

Ke
Review №58

I can’t tell you how many times I’ve called and bugged these guys on the phone for tedious questions I had on my Audi. They always are willing to help or answer any question with a smile on their face and are genuinely honest.

Ja
Review №59

Wes is thr best. Only place I take my car

Ry
Review №60

The service from these guys will guarantee you always buy German cars just so you can bring them here. So good.

un
Review №61

Everytime Ive left my VW Golf with these guys theyve done a great job in diagnosing the problem, educating me on the problem and helping me with what is important to tackle first. I highly recommend them to anyone with a German make.

cr
Review №62

They are only Volkswagen and Audi...not German, they may want to update their name.

S
Review №63

These guys know their stuff, theyre quick and to the point.

Al
Review №64

This shop does excellent work. Wes has never pressured me into any repair and I always come out spending less money than I expected. No one talks down to you and this is the ONLY place I trust to service/repair my VW.I could go on and on. The bottom line is these guys specialize in VWs / Audis, know them inside and out, and treat their customers really well.

Ca
Review №65

German Auto Shop did it again! You cant find a better mechanic! Its been over a year since Id had my car worked on by Wes and it finally came time to get a few repairs done. The day I called in he had time on his schedule to fix it. Not only did he do a good job of fixing a few broken sensors but get this.... this is the kicker. The drivers side window roller downer thinger (not sure what its called) has been broken for a long time. I havent repaired it so therefore I havent been able to roll down my window for a long, long time. I know, I know, I should have taken care of this a long time ago. Thats beside the point.I get my car back from Wes and the freakin stud just replaced it for free. He apparently went to the Junk yard about a year ago and saw a part that I needed, he thought of me and my car, picked up the part and has been hanging onto it for the last year. Then I finally show up and he replaces it without me asking or without me paying for it. WHAT KIND OF MECHANIC IS THAT COOL THAT THEY WOULD FIND A PART FOR YOU, HOLD ONTO IT FOR A YEAR, AND THEN REPLACE IT FOR FREE!!!!!!. Im telling you these guys are awesome! Im tempted to buy another VW or Audi just because my Mechanic only works on those cars. This just happened yesterday so Im still on high from his service AND MY WINDOW WORKS!

st
Review №66

Quick and honest--they know what they are doing.

Mo
Review №67

Very friendly and helpful. Explain whats wrong very clearly.

Ha
Review №68

I had my car repaired somewhere else and got a call with a laundry list of items I NEED to fix, I called The German Auto Shop and spoke with Wes about it in detail. This seems like a very trust worthy shop and I defiantly will be bringing my TDI here in the future!

Va
Review №69

Good service.

Ni
Review №70

Always a good and honest experience

Or
Review №71

They are thorough and honest!

Sa
Review №72

Great work.

Da
Review №73

Friendly, knowledgeable and dependable

Vi
Review №74

They suck

Information
3 Photos
74 Comments
4.8 Rating
  • Address:237 W 700 N, Orem, UT 84057, United States
  • Phone:+1 801-225-7099
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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