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Certified Tire & Service
1549 N State St, Orem, UT 84057, United States
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Certified Tire & Service
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Da
Review №1

Todd and the others at Certified Tire are truly amazing! They go out of their way to take care of their customers, and they always meet or exceed expectations. Their pricing is competitive, and their service is impeccable! I highly recommend them!!

Ja
Review №2

The best mechanics around. There work was excellent. My Vehicle was done when they said it would be done. Willing to work with you on price so that you can get the best price possible. They will do what ever it takes to get your vehicle done on time. I brought in my 2013 Toyota Camry to have the front passenger bearing replaced. When they took it off the bearing was seized. So they couldn’t remove it. So they had to replace the knuckle that the bearing sets into. The only place they found one was in west valley. So they sent one of there mechanics to go pick it up.So my car could be done when they said it was to be done . They finished up right at closing time. They even stayed after so that I could get down to there shop to pick up my car. You couldn’t ask for better and honest mechanics.

Ma
Review №3

I have been bringing my truck to this shop for a several years. Tires, brakes, alignment and oil changes! Todd and the team are always honest and do the job right the first time! My truck is my mobile office. Keeping it running and on the move is important. Highly recommend Certified Tire & Service! Their prices are fair and their work ethic can’t be beat!

Ja
Review №4

I’m not from the area but was heading out from UT to MI that day but was pretty sure I needed new brakes and/or rotors. I came in right when they opened and they got me in without an appointment. My van’s rotors just needed resurfacing, so they did the job and I was on my way in a little over an hour!! My van works great and no problems at all. I was so grateful I could get the work done. Thanks so much for a job well done!!

Ka
Review №5

I was a little late in getting my registration. They are On the SPOT renewal service for registration. I called in the morning and they said theyd fit me in. I went an hour later. After a half hour inspection, I had my 2022 sticker. The person in the office was pleasant and helpful. A good service.

Re
Review №6

Best service I’ve ever received from a shop. Reasonable if not the best prices ever. Best service amazing with outstanding communications, the job gets done when they say it will, very honest and very kind people you can always rely on them to get the work done right. I recommend them to everyone.

Da
Review №7

They fixed the mess left by the dealership at a fraction of the cost. I know I can rely on them for excellent service. I will continue to use them for all my auto repair and service needs.

Ca
Review №8

They had an opening and got my truck in the shop right away and did a great job! Communication was timely and the gentlemen were super nice.

No
Review №9

I highly recommend them for all your automotive needs and wants! Amazing crew that’s very knowledgeable and helpful. Fairly priced and super friendly! Cheers you guys for all help with my vehicles!

Ke
Review №10

Great experience! Competent, honest, affordable! Ill be back!

La
Review №11

Ive been coming here since I got my first car at 16. All the workers Ive met have been incredibly kind and professional. I recommend this place to everyone!

Jo
Review №12

Steve and Duran always come up huge. They saw that my tires were completely bald and for my safety ordered tires in the next day. Got them installed and had my car to me. Couldn’t be happier with the service, the hard work and the friendly interaction I had at Certified tired. I have never been to another place to have my car serviced. I’m a loyal customer and will continue to recommend and refer people. Thank you!

Mi
Review №13

I was and always have been very impressed with their honesty. And being very thorough. Yes u may have to call them to see what the diagnosis is. But I understand they r really busy. But always manage to get my car right in.

ja
Review №14

They got me in quickly. Fast service. Great experience.

Re
Review №15

I purchased new brakes from Certified and they installed them. I returned home and the brakes squeaked in reverse as I added pressure to my brakes plus it grinds when I came to a forward stop. I took it back and they said it is fixed now and said I needed some e-brake work, they charged me and it still squeaked. I brought in again to fix the squeak, they looked at it again and said it needed some cleaning; they charged me more. I took it home and it still squeaked. I brought it back the third time, they fixed it again (supposedly) but it still squeaks. I gave up! I brought my vehicle in on three separate occasions to fix the same problem and it’s still squeaks. I guess I need to take it to a shop that is more competent. They are very courteous though.

Se
Review №16

My car kept having tire sensor problems but they were able to fix it and keep it working dispute my problems. Great service and nice people.

As
Review №17

Have been coming here for years. The guys at Certified really know what theyre doing when it comes to cars. The customer service has always been 100% too. Definitely recommend these guys!

Yt
Review №18

I finally found excellent mechanics at very fair price. And just good people.I recommend Certified Tire and Service to everyone.

Je
Review №19

These guys are awesome! I went in needing new tires and they had them there and ready for me the next day! They were fast and efficient. Daron was so nice, always called me by my first name, and didnt try to upsale me in any way. I will definitely be going back. Thank you!

Al
Review №20

Certified has always been a go to for our family. They always help with everything we need and answer any questions that come up.

Br
Review №21

By far MOST UNDERRATED tire shop in town! After getting several estimates for new tires, these guys got me new tires for almost $200 less then everyone else in town! You guys are awesome! And I love the tires!

Co
Review №22

They did great in replacing my tires and helping with emissions. However they never parked my car in gear and they’d leave the key in the ignition... and it also looked like they broke a clip on a panel inside my car when checking for emissions. It still closes but now it’s loose. I don’t think I’ll be going back after that.

Br
Review №23

The service is always great. The guys are friendly and helpful, always willing to answer my questions

Ch
Review №24

Had work done at Certified Tire & Service recently. They were friendly and helpful. I appreciate their customer service and excellent work repairing my vehicle.

An
Review №25

Efficient, polite and well done-thanks!

De
Review №26

I went into the front office, handed over my keys they took care of my low tire fixed the leak in it. They contacted me later and let me know I could come and pick it up. Nice people

Ma
Review №27

They gave me the estimate I needed on my vehicle and were friendly and I believe would do great work as their reviews.I was disappointed that they seemed to ignore the safety precautions needed to protect themselves and their customers from the pandemic. There was nothing posted about customers needing masks and the customers that came in took them off.

Ja
Review №28

Great staff, Friendly service, same day repair. I love how many bays they have available to work on multiple cars at once so not long wait to have car worked on. Will recommend them to all friends and family. Thanks Certified Tire and ServiceMuch loveGarth

Za
Review №29

Auto repairs can be so frustrating and it’s easy to get taken advantage of. These guys are straight up and honest with you. They were even willing to work with me on the price of the expensive repairs I needed.

Et
Review №30

I’ve always been pleased with the service I’ve received at Certified Tire. The folks there are friendly and take the time to explain things. And they also remember who I am. I highly recommend this shop.

Ga
Review №31

Great service. Quick and efficient. Todd and the team are very friendly and helpful in accurately diagnosing issues.

Ma
Review №32

It is so nice to have a car repair shop that you can trust 100% to do the job right at a fair price. I found this shop over ten years ago and I won’t take my vehicles any where else. Thanks for your great service.

Sc
Review №33

The staff was friendly and quickly serviced my RAV4. Replaced all rotors and pads. Reasonably priced.

Ti
Review №34

Todd and his team have been doing work on my vehicles over the years and I have to say that there is no auto shop I can trust more! These guys are on the ball and they always do what is best for the customer and not squeezing every penny.Just this last visit, among the things that my daughters Honda CRV needed was the replacement of 2 lights, which was the smallest of the issues she had fixed. It came about that when my daughter went to pick it up the lights werent done, but Todd and team were right on top of it and replaced them in minutes without charging us for them. Thats the integrity we all want from the people with whom we do business!

Da
Review №35

Unfortunately, my wife’s car had received a flat tire coming home from St. George which resulted in having RoadSide service replace the flat with the spare tire near Beaver. However, she had to be in Salt Lake the very next morning by 10:00am. So, I arrived at Certified Tire & Service @ 8:00am to have it repaired. Thanks to their awesome quick service, Darin and Todd were very friendly and helpful in understanding the issue and their staff had the flat repaired and car ready to roll in about 30 minutes. I wouldn’t trust our car repairs to anyone else!

Sa
Review №36

Really friendly and was able to fix my tire sensors.

Th
Review №37

Love Certified Tire & Service. Only place I buy my tires. The crew there are friendly, and patience when dealing with a non car guy like me. They explain throughly what and why they need to do to get me back on the road. Great service, great guys.

an
Review №38

They were great! Super friendly and I know they got me the best price available. They were really kind and put on my license plate, as a poor college student with no screw driver in sight, it was really nice and I appreciated it.

Mi
Review №39

Always great service. Honest mechanics are hard to find.

Em
Review №40

Been using these guys for over a decade. Theyre great!

Ca
Review №41

I am very pleased with the work I had them do on my car! They listened to my concerns, took the time to figure out what would be causing them and have my car running the way it should be again. Im one happy customer!

Ab
Review №42

Trustworthy and affordable- would never take my car anywhere else!I brought my car in for a second opinion on an issue I had been quoted a very high price to fix (replacing entire power steering rack) by another mechanic. They inspected the car and found that the majority of what the other mechanic had told me I needed replaced was perfectly fine, and it was only one hose with a leak which they could replace easily!They also did a thorough inspection and took care of several other misc issues with the car (new tires, wheel bearing, new spark plugs, fixed and defogged lights, air filter, etc) and had it in great shape before a cross country road trip I was about to take. The best part? They did ALL of this work at a FRACTION of the cost that that other mechanic had quoted me just to take care of ONE thing! I wish all mechanics were as trustworthy and helpful as this crew

Sh
Review №43

I had a really good experience here they were super nice there and helped me and my husband out when we got a flat tire. Thanks for all the hard work u guys do.

Mi
Review №44

Great service, super fast and helpful. Totally trust this place and will use them again.

Al
Review №45

Great service!

S
Review №46

I called in the late afternoon to get an emissions inspection and registration renewal because I realized my registration expired. They saved a spot for me, got it done in about 10 minutes and I was on my way. Couldnt ask for more than that.

G
Review №47

Highly recommended this place. Todd Ulrich thank you so much for your time and help.

Kr
Review №48

My favorite car repair place!! They were s recommendation from a friend and boy am I glad he recommended them to me. When I come to Certified Tire, I expect no BS, good service, and a fair price for work and parts. They even remember me from past visits, which is a great personal touch. Im not going anywhere else if I can help it.

Ky
Review №49

Told them I needed this car ready to drive to Florida and they absolutely did their best to make sure to fix only what was needed to be done and get it all good within 24 hours to drive across the entire country. Phenomenal at such a demanding request that was so urgent.

Ja
Review №50

It seems weve had a need for several different vehicle repair services this past winter - FINALLY, we landed on Certified Tire & Service in American Fork and I will NEVER go anywhere else again. They have been AWESOME every. single. time. - We are so pleased with their service, speed and especially their honest and trustworthy atmosphere. PLEASE consider this place for all of your vehicle needs - and thank you Certified Tire....so much!

We
Review №51

I have gone to Certified for all my car needs for 10 years or more. They have never disappointed

Br
Review №52

Great shop. They are honest and fair. I would definitely recommend them to anyone needing service or repair.

Pa
Review №53

These guys are the best!

Jo
Review №54

I’ve been relying on the knowledge, experience, fair pricing and integrity of the guys at Certified for a few years. I can and do recommend them to all my family and friends because they get it right the first time, every time. From small to big jobs, they’re the best!

Ju
Review №55

I felt like they respected my time and wallet. Prices were reasonable and they seemed trustworthy. I had a couple service recommendations from the dealership which apparently weren’t all actually necessary, so I appreciated the second opinion. Also, their time estimate was spot on.

Er
Review №56

I needed a tire repair and Certified Tire was able to quickly get it done with quality work. If you need tire work they will help you out too!!

Ly
Review №57

This was the second time in for the same error code. It did not even use a quarter of a tank before the problem reoccurring. Took almost a week to repair this time and about the same the 1st time. Price for the repair was too high. $480.00 the first and another $50.00 the second time. Hope it is fixed now

Ra
Review №58

Steve and his crew were very thorough and they know what their doing!! Fair prices too!

An
Review №59

Im actually a loyal customer and would love to upgrade this but going in the other day and nobody wearing a mask was startling. I expected better from these guys.

Jo
Review №60

Really cool guys and are always honest about what they see. My ole man and I have been coming to them for 15 years now

De
Review №61

Awesome customer service!Todd and Steve are great!

Va
Review №62

I called today around 3:10 pm to ask if they had availability for an oil change. I was informed if I got there before 4:30pm they would be able to service my car. Unfortunately, after driving 10 min to get to the store I was told that they were too busy to help me.I about cried because I had make sure to call first and to make babysitting arrangements for my kids just for this oil change.There wasn’t much empathy shown by the store rep either, I just god a flat “we work on a first come first serve basis” . I wish he had told me when I first called instead of offering me an empt promise.

Da
Review №63

Certified Tire is the Best! They have taken great care of all my vehicles for years. I wouldn’t trust my maintenance or car repairs to any other service shop. Plus, they have the most friendly, honest staff on the planet! I highly recommend them.

Be
Review №64

The service technicians at certified tire have been wonderful to work with And some of the very few companies that I trust to work on my GTR.They are fast, courteous and efficient.

Cl
Review №65

Todd and the guys are super awesome. I decided to change my own CV axles on my fj cruiser and wanted someone to check over my repairs. Todd noticed that one of the CV axles was faulty so I just had them replace it! They were really easy to work with and got everything done a day earlier than what they had said! It was a lot easier to just have them do it than do it myself!

Mi
Review №66

Great service at fair price.Thanks guys.Mike

EL
Review №67

Quick part replacement with no attempts to upsell. Appreciate the efficient, honest service!

Ky
Review №68

Best service! They dont rush you and explain everything!

No
Review №69

I brought my then in without an appointment just after opening time and told the employee what was wrong with my car. He told me they could get it in and would let me know diagnostic within an hour. Just 20 minutes later they were done and they didnt even charge me! Turns out it was just putting air in the tires and resetting the dashboard light.weve been to certified tire many times, and have always been happy with their service!

O
Review №70

Honest guys great work best place if youre in Utah County to get something fixed.

Pe
Review №71

Fast friendly expertise. I will always bring any car I have here.

Jo
Review №72

Great service.

Cl
Review №73

These guys are the best in Utah county. They treat you like family and get the job done with the highest of quality. They look after you. I recommend them 1000%

Je
Review №74

These guys always take care of me and give me an honest and fare price for the labor. I would recommend them to everyone.

Da
Review №75

Knowledge and quality of service is the reason I take all of my vehicles to Certified. They are good dudes that places a high priority on completing the needed repairs without adding phantom repairs. Again, good dudes.

Ke
Review №76

I searched for years to find a shop I could trust and could take care of all my automotive maintenance and repair needs. This is the place. There are honest and fair and have very competitive prices. Basically all the things I am looking for in who I give my business to. I highly recommend Certified Tire.

st
Review №77

Thank you! My van is running smooth and great. Todd kept me informed through the entire process including photos and break down of what needed to be done. I felt heard and like he cared about my situation. It really made a very stressful situation go as smoothly as possible. I will definitely be going to certified tire in Orem for my vehicles needs. It’s a relief to find a good shop.

Sh
Review №78

When I got in I verified the exact tires, what was included, and the price for all of it. They agreed and then they didn’t have the tires and had to “lower” the price to fit what it was agreed upon. They had me wait three hours before I called to get an update to tell me anything. They said they were waiting for the tires to be delivered which still were not the ones I verified with the front desk. The service desk guy was demeaning, rude, and not helpful. I also asked for a print out of the info with the warranty details on it. He only gave me a “detailed” receipt that literally had nothing to do with the warranty. It also showed labor and all was free but that the tires were 83 each for one of the cheapest tires there are. Would have been nice if they listened and didn’t just blindly lead/agree. Manager reached out and advised about the printed receipt and wasn’t exactly helpful either. It’s all figured out now but would definitely not recommend them to anyone.

Ka
Review №79

These guys are all very nice and professional.Darron and the guys here are amazing and honest. I highly recommend them!

Al
Review №80

I took a used car in for a pre-purchase inspection and I got really helpful information. The car need about $2000 worth of work, and the inspection only cost me $50. Well worth my time and money. Also was given great advice on what to look for when buying a used car. Would go back in a heartbeat! Thanks!

Ja
Review №81

These guys are the best! They go above and beyond to help me take care of my vehicle and any issues I’m having. They explain things well to me and help me make the best decisions as to what I need to do. I’d recommend these guys to everyone

Ja
Review №82

I want to give them a good review, but after having my brand new tires mounted less than 3 months ago, and putting normal wear on the tires, all four of my 4Runner tires kept leaking and going flat. I finally decided I would take it to a Big O and figure it out that way. Turns out they completely wrecked my tires mounting them, I’m sure they know what they’re doing but maybe they went too fast because my rim of the tires had chunks of tire missing!!! On brand new tires!!!$1000 later and I’m riding new tires from Big O. Didn’t think that a $40 mounting service would be so expensive in the end 😩

De
Review №83

These guys are awesome! Fast, honest, reasonably priced and, best of all, they never recommend work if its not needed. They have a really cool text messaging system to keep you informed of recommended repairs along with the exact cost. You can choose to accept or deny the work directly through the text service (no akward conversations with the front desk, no confusing prices or hidden fees). All the guys are super friendly and make you feel welcome. Highly recommend!

Da
Review №84

Thy did a good job, I just think it was over priced

Jo
Review №85

These guys always take good care of me and my cars!

Ge
Review №86

Excellent, fast service and less expensive thanthe Honda dealer. Thanks. GRWe had problems for 2 months with our car not always starting. I thought it might be the starter because O’Reilly Auto Parts tested the battery and said it was OK. After having to jump start it 2 more times I took it to Certified and they found that the battery had a bad cell and needed to be replaced. Great job Certified!

Ke
Review №87

Weve been bringing our cars to Certified for nearly 30 years! We buy our tires from them (but they last a long time because of free alignment and rotation when you do). Theyre honest, hard working, priced well and will explain anything you have questions about. Theyre always busy so show up early.

We
Review №88

I needed my snow tires installed on my car, as well as two new snow tires to replace a previously damaged snow tire. I was able to call for an appointment and get right in, in spite of the fact that the shop was very busy. I am always treated very well by Steve, Todd, Mike and Daron. Steve remembered that I had a problem with one of my snow tires last December and told me that he would check on the possibility of a discount on the new tires. The shop has a nice app to keep people informed of the status of the work being done on their car--along with a photo of the car.

El
Review №89

Great service! They are very polite and friendly. Todd even remembered my name when I came in the next day. No one remembers your name anymore.

Al
Review №90

Trustworthy, fast, and they do good work.

ga
Review №91

These guys are honest, and do a great job. It’s never easy finding an auto shop that cares about integrity as much as the bottom line, and with Certified Tire they have that balance. Thanks guys!Update: went in to get my tires rotated. They crushed it! Couldn’t be happier.

R.
Review №92

Honest, trustworthy and fair. These are real people who do good work. They don’t talk down to you, or try to over sell you. I’ve used them many times, and will continue to use them.

Su
Review №93

This has been an amazing experience. The staff are friendly, professional, and knowledgeable. They fixed my car to my satisfaction for a fair price. Very trustworthy! Ill be back.

Ch
Review №94

Love these guys! They are a honest excellent repair shop and super friendly. I have been taking my vehicles to them for over 10 years and could not be happier with their service.

Dy
Review №95

I’ve been using certified tire for about 5 years now and love them! They take great care of me. They are always so accommodating, helpful and they explain to me what’s going on which is nice because I don’t know anything about cars. THANKS GUYS!

St
Review №96

The team at Certified never ceases to amaze me. They are so personable, so available to help and willing to take the time to explain things. I always come out feeling like I got the best deal possible under the circumstances and got the best treatment possible. I’ve been a loyal customer for years and will continue to be one!

Vi
Review №97

Very friendly customer service. I was told I would probably have to wait 2 hours or more, but brake work was completed within 1.5 hours.Prices very good.I explained I had an engine rattle and it was an easy fix and repaired at no cost to me.Nice waiting area with tv. Clean bathroom adjacent.Yes, I will return for any car problems I have.

Ty
Review №98

Ive been taking my cars here for years. Theyve always done exceptional work and are very friendly. Whenever Im looking at buying new cars, I come to this shop for a pre-purchase checkup and advice on reliability. Honest, fair, reliable, and fast. I cant really think of anything else you would want from your mechanic. Would recommend.

An
Review №99

This place is amazing! They go above & beyond! They even had their emissions guy run a test for me on his day off because they new I really needed it. Love these guys!

No
Review №100

HORRIBLE SERVICE! Called yo get a quote only to be put in hold for 18+ minutes. Never got an answer back or nothing. Don’t waste your time on this spot!

Information
68 Photos
100 Comments
4.6 Rating
  • Address:1549 N State St, Orem, UT 84057, United States
  • Site:https://certifiedtireandservice.com/
  • Phone:+1 801-426-5535
Categories
  • Tire shop
  • Auto electrical service
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car inspection station
  • Diesel engine repair service
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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