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EP Auto
820 400 N, Orem, UT 84057, United States
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EP Auto
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D
Review №1

In 3 years and after several alignments from other mechanics, EP Auto got my got car driving straighter than ever. They do really good work. I wish I found them sooner.Theyre often booked a couple weeks out. But that really just goes to show how good they are at what they do and how much return business they get.

Br
Review №2

EP Auto was recommended to us by a friend whos lived in town for a very long time and knows a lot of the staff personally; we especially loved the local family owned aspect of it. Had a car that had spark, fuel, crank but no ignition and I had run out of solutions. Eric, his son and Steve were quick to get right on it after making our appointment with them, and they were extremely proactive in communicating issues, worst case scenarios and price points with us. When things were going quicker than expected they made sure to tell us all the final details and prices, and their diagnostics & fixes were permanent, accurate and right on the money. Overall, I really appreciated their blunt integrity in fixing a vehicle we couldnt afford to lose, and doing it in a way that was straightforward and affordable for us. Thanks guys.

Al
Review №3

They were so friendly, our car was in and out in record time for an alternator replacement and they charged less than we were quoted. Ive sent anybody who asks for good shop suggestions here. Great, honest people.

Br
Review №4

I always found EP AUTO to have a honest Owner with honest Mechanics. It is a Auto Garage you can trust. They do great work too. I have gone there for six years and was always satisfied with their work.

Pa
Review №5

We bought a used car in Orem, but needed a local mechanic to check it out before pulling the trigger. I had a mechanic who I liked during my BYU days a while back, but they were too busy, so I asked them for a recommendation of who would be good and honest. Immediately they recommended EP Auto.Now I know why. It was like having a super helpful grandfather who happens to be a mechanic. He was busy too, but still he squeezed us in, looked it over, and helped us to feel good about our purchase. And then he didn’t even charge us! Now I wish that I lived near Orem just to give this guy some of my money because he was just so darn nice.

We
Review №6

Eric, the owner is a super nice guy! I highly recommend taking your car there for anything from an emission test to repair work!!

Sa
Review №7

My family and I have been going to EP as long as I can remember! They’ve always treated us very well there. No extra fees or shady business like I get scared of going to get my car fixed anywhere else. Just this last time I came in with my car overheating, they were pretty booked up but they were able to squeeze me in the next day. Cant say enough good things about this shop.

Ma
Review №8

Hands down, the absolute best car shop in Utah Valley. Over the last 15 years they have worked on my Nissan Altima, Honda Accord, Lexus IS and RX. Never once have I been surprised by an invoice. The most honest and trustworthy staff around. Steve and Eric are salt of the earth kinda guys.They have worked me in quick in emergency situations, but it’s better to call a few weeks ahead, cuz they are booked out a week or two. And it shows by the MOUNTAIN of keys on the desk and wall when you go in. 😂

E.
Review №9

I brought my car in thinking that I needed new shocks and struts since that is what other shops had told me. This can be anywhere from 800-1200 dollars in repairs. When I brought it in EP Auto told me the problem was just some bolt tightening that needed to be done with my high mileage car and that my shocks and struts looked great. For a good price, they fixed it and saved me a fortune in repairs I didn’t actually need. I really appreciate their honesty. On top of that, my car was done in just a couple hours. Will definitely be going back!

Ro
Review №10

I have been taking my cars here since it first opened - 20+ years? They do great work for a fair price. I have never been disappointed. I recently dropped my car off because it would only start via jumping. A parts store told me it was the alternator - so that is what I told EP Auto. Turns out it was just dirty battery cables. They could have replaced the alternator since that is what I expected. Instead they cleaned the connectors and told me No Charge! I recommend them to everyone i know!

Da
Review №11

Thanks ep auto for getting my truck back running you are the best great mechanics and home town people and honest I will always have any future work done there and they honor a warranty like no other my engine was rebuilt twice and they picked up the tab on the second time around probably one of the most honorable places that I have been to and thank to Eric and his hard working employees I am very appreciative of what you did for me

Ro
Review №12

EP auto is great. They were the only shop I could get to look at my old Buick Le Sabre. I had it towed there, and they told me they had no idea when they’d have time for it...called me two days later and had it running smoothly. I can’t say enough how happy I am that they are honest and professional.

KA
Review №13

First and foremost-- great experience. They did a great job to my knowledge. I enjoyed working with them because the service was swift and professional. I would easily give 5 stars because I believe they earned it.I thought it to be odd that they said my issue was because of something that was not existing in the time of the accident. For example, they confidently said my issue was because I had too much oil in my car. Now, I believe them to be honest; HOWEVER, I had the issue 3 weeks prior and every time I drove my car since. The night before I gave it to them; I put new oil in to top it off (explains why there was too much oil). So, unlikely my car was dumping smoke out of the exhaust due to an event that happened 3 weeks after the initial issue.

Ke
Review №14

This is a great place to go. The techs are always honest and try to give you the best deal for your money.

Ja
Review №15

Honest and they do a great job without the huge price tag! I wont go anywhere else.

Ri
Review №16

I cannot say enough good things about this place, and I will never go anywhere else! They are so honest and dont try to trick you into overpaying, which I appreciate as someone not knowing much about cars. They keep you up on progress and work quickly. truly the best!

Re
Review №17

They are honest! I’ve come here for years and they never made me do a service I didn’t need. Always a good price. I always have many questions and they have taught many things about cars. They always explain my questions with much detail! Excellent! It’s the only one around here I trust.

Sa
Review №18

Great work! Worked on my Subaru the other day! Great work!

Je
Review №19

Weve trusted EP Auto for almost 30 years, and well continue to trust them at least as long as its Erics company. They are honest, skilled, and willing to do whatever it takes. Weve referred many people to EP Auto, and we do it without hesitation. because Eric and his team have never let us down. We appreciate you, Eric!

Ja
Review №20

Great service, great fellas! I have been coming here for years.

Eb
Review №21

They have 44 k and it amazing fuel treatment

Cl
Review №22

Set an appointment so I didnt have to leave my car. They went beyond the mark and charged me exactly what they quoted. Friendly service and good follow up.

Au
Review №23

They do a synthetic oil change that lasts longer.

Br
Review №24

Ive been going here for years and while they could work on being a little nicer (not mean, just kind of no nonsense, the mechanics are also the front desk kind of a thing) Ive never had a problem with anything and sometimes they find out a problem is something else and charge me less. Feels very honest.

Ki
Review №25

I had a dealer diagnose an electrical issue in my Prius and insist that I needed an expensive part before they could conclude their diagnosis. I decided to have it looked at by someone else before proceeding. I called several places before I called EP Auto, including some recommended by friends, but none thought they could diagnose or fix my Priuss electrical issue, and many recommended I use the dealer. EP Auto was simply another place on my list that I expected to decline. I was ecstatic when Eric told me that he was confident that they could fix it.Like the dealer, EP Auto initially identified the same part as problematic the dealer did, but was willing to investigate further and found that a different part had failed, which fails much less frequently and which costs much less. They replaced the part and resolved the issue within a few days and fixed a few other minor problems as well. The entire cost of the repair ended up being less than the cost of the part the dealer needed to continue diagnosis.In all, I am very happy with my experience with EP Auto and will definitely work with them again when my cars need repair.

Ch
Review №26

I love EP auto. great prices, service is fairly quick and always very kind and good at informing you exactly what you need for your car without overpaying. 10/10. Always come here for any car issues.

Ni
Review №27

When I moved to Utah nearly 20 years ago and needed car repairs I was recommended to see Eric by a long time customer. I received excellent attention for a very fair price. I have continued to bring over a dozen different cars to these experts and have always received exceptional work for a very fair price. Their honesty, attention to detail and prompt service has earned my lifelong business.

Ke
Review №28

Great service, quality work, at a good price. I recently had my car repaired here and they did a great job of telling what the issue was and fully explained all the costs involved in the repair. I was referred here by a family member and will definitely bring my car here again if I have any other issues.

De
Review №29

EP auto is the place to go for honest, reliable car care and repair. I have been going to Eric and Steve for years. They’ve worked on 2 Audis, Toyota Sienna, Rav4 and a Suzuki forenza. They are always on time, upfront and honest. I think the most memorable repair was on the Sienna. We had a specialist who is a mechanic at a high end Toyota dealership diagnose a front wheel vibration as $1200 job. I took it to EP and it was a loose axle nut they fixed in 10 minutes and charged me nothing. I don’t go anywhere else for car repairs because I trust them. Trust is a rare and valuable thing, especially today. These guys are the best. No substitutes.

Le
Review №30

EP Auto is best mechanic shop in Utah! Seriously, we go to ridiculous lengths to only have EP Auto take care of our cars. The diagnosis is always spot on. The work is always done perfectly. The price is always fair. The integrity is legendary. I almost hate posting this because we will have a harder time making an appointment with all of the additional business!

Je
Review №31

Great professional service!

Co
Review №32

Great place to get you car fixed! Came in cheaper than we thought it was going to be just always nice.

Ca
Review №33

Friendly, efficient, honest.

Gr
Review №34

I have been taking my vehicles here for about fifteen years. Everything from a 1994 make to a 2016. From American made to Asian. Theyve impressed me with their expertise and friendly professionalism. My vehicles are kept running and my wallet hardly feels any lighter for it. They have my loyalty.

Me
Review №35

I drive old cars. Old cars break. EP Auto fixes them like a boss. If a repair fails within the warranty period EP Auto fixes it and doesnt charge you a cent. I dont have to even say a word about it. They notice that it is under warranty on their own. I have found them to be super honest, reliable, and capable. The only down side is they are so good it takes a few days to get an appointment, because they are so busy! Good mechanics.

Al
Review №36

I’ve been going here for years for repairs. They have always been honest and know how to repair anything I’ve given them. They will tell me if a repair isn’t really never as well, so that I don’t spend unnecessary money on a repair that isn’t going to affect the functionality of my car.

Li
Review №37

Ive been taking my vehicles here for 20 years - still great service, honesty and pricing. They get busy though and youll need to make an appointment.

Ja
Review №38

These guys work fast and hard, not tricks. They dont waste your time. Best mechanic in Utah

Di
Review №39

The last Honest repair shop! I hesitate to share how great this shop is because they may get too busy 😊 EP has consistently saved me money and done a great job fixing problems with our cars.

Sa
Review №40

Great service

Ja
Review №41

These guys are honest and do a great job. My family has taken our vehicles to them for many years.

Ha
Review №42

This was my first time using EP Auto, but definitely not my last! At first, I tried another mechanic that was closer to my home. After them over charging, having my car for days and still not getting me answers- I picked up my car and left very frustrated. I mention this because I felt taken advantage of and discouraged at finding a fair mechanic. But then I found EP auto and am SO grateful I did. I made an appointment for a couple days later, but when my car died- EP Auto took it even earlier than planned. They got it in that day, ordered the parts and had it all fixed and back to me the next day. They were kind, they were fair and I trusted them with all they did. They will forever be my mechanic here in Orem and I will recommend them to anyone!

Dy
Review №43

There was a very simple problem with my wifes car (obviously we didnt know that), that would be much cheaper for is to fix ourselves. They told us this after doing the inspection of our car and didnt charge us anything. We were recommended this by a friend, and I can see why. We have come back a couple times since the first time and have always felt like we were treated fairly! I would recommend this to anyone looking for a fair mechanic.

Ma
Review №44

We are always very happy with the service we get at EP auto. It is always fast, high quality, and reasonably priced. These guys are great!

J.
Review №45

Great, friendly, honest, quick service!

Gr
Review №46

EP Auto is an amazing auto shop. I have been taking my cars there for well over a decade, and will never go anywhere else. Eric and his team are so honest, and good at what they do.My first experience with Eric was years ago. I a problem with my car, and didnt have the money to fix it. I went to 3 different shops to try and find a quote in my budget. They were all between $700 and $1,000.When I took it to Eric, he opened up the hood, played around a bit, and then told me it was fixed. I was shocked. Then I asked him how much it was, and he told me there was no charge. Wow! who does that?Ive told that story to a lot of people, and I know a bunch that have become EP Customers as a result. I highly recommend this shop. You cant go wrong.

Bl
Review №47

Finally found honest mechanics! They were great working on my audi, Skylar kept in good contact and informed me if there were any changes. Quality work done at fair prices!

MI
Review №48

Eric is the only honest mechanic I know on the area. They have always provided me with the best service in town.

Da
Review №49

Eric and Steve are awesome to work with. They do great work always at a fair price.

Ju
Review №50

We have been taking our various vehicles to EP Auto for 15+ years and have been extremely satisfied with the quality of service we have received. They have been fair and honest in every transaction and we will absolutely continue to patronize their business and to recommend them to others at every opportunity. Thanks for the many years of reliable and quick service.

Al
Review №51

They are great people, very friendly. They remember my car and stuff without being reminded.Fair prices

N
Review №52

Weve now gone to EP auto twice- the first time they saved us $1100, the second time they saved us $400. Well continue to give them our business!

K
Review №53

EP auto is very thorough in finding the root cause of a problem and fixing it vs. shotgunning an issue and throwing parts at it until it is fixed. Highly recommend.

Ra
Review №54

There are many reasons EP has my business for life:1. The staff are incredible.2. Repairs are always done right.3. Prices quoted tend to be high estimates or dead on, so you are always aware ahead of time what to expect.4. They own mistakes, even in situations outside of their control (finding used/rebuilt parts for replacements that wouldnt be economically sound i.e. transmission with unforeseen issues)I strongly believe you absolutely must have top quality and trustworthiness in your mechanic and your lawyer, and with ep I can say that I do.

Er
Review №55

I absolutely trust Eric and his team to take care of me and my family. They treat me and my wife with respect, they are honest, and they are very knowledgeable. Their quality of work is second to none! I used to live in Orem but now live in Saratoga Springs. I drive past many other shops on my way to EP Auto and Im happy to do that.

Pe
Review №56

I was so blessed to find EP Auto. We bought a used Lincoln from a reputable car dealership in 1995, and it kept cutting out while driving. The dealership had us take it to EP Auto, and they would pay to have it corrected. We have been going there ever since, and have been recommending them to others. Often, funny as it sounds, at a recommendation, we would be told they already go there. Everyone I know who uses them also recommend them.

Do
Review №57

Eric and the other technicians are great. Weve always trusted this place

Ma
Review №58

They were very good at communicating how long it would take to look at our car, order parts and repair it. They are very busy. So, we couldn’t get in right away, but once they had it, they were very prompt. Good customer service. They came highly recommended.

Pe
Review №59

I like this place but they are trying to do away with bringing your own parts. It bugs me. Being poor bringing them in is the only way to afford it. They let me do it tho and I was grateful. They did the work within a reasonable time and were willing to get me a lower price in a few ways. I am not sure if they will let me bring anymore parts in but I hope so. I understand that they need to make a living. I am planning to go back soon to make lemonade.Thanks EP auto.

Sa
Review №60

Got my emissions done today and was in and out in 10 min.

Sh
Review №61

We had it towed there and charged it to Ep to take care of with the repair bill, my car ended up starting up just fine for them. They didnt charge be for anything even the tow!! Amazing people. Thank you.

Be
Review №62

Called in on short notice to get a pre-purchase inspection for a used vehicle (private sale). Although I could tell that they were very busy, Steve and Eric were very helpful in fitting me into their schedule and answering all the questions that I had.

Ga
Review №63

Great place to go, Ive gone to the shop across and always scamming me, over charging me and taking days if not weeks to fix. And never was fix right. This one everytime I take a car they have it that same day or the day after, for a cheaper price!!

Ke
Review №64

EP was recommended 5 years ago and I have done business there since then and always pleased with the results.

Ro
Review №65

Always great service. and does exactly what you need. goes above and beyond

Cr
Review №66

I took my 2009 Honda Pilot in due to rattling in the front-end. Thought it may be a bushing issue, which Honda said could run $1K. EP correctly diagnosed as needing replacement sway bars, and fixed the issue for a very reasonable price in 1/2 day. They also checked my shocks, which had been recommended for replacement by another shop, and said that they were just fine.

Ad
Review №67

I don’t trust ANY other mechanic. We have been a customer with EP Auto for as long as I can remember and they have always done right by us. They have always provided us with trustworthy service but have also saved us from other mechanics trying to “screw us over”. True professionals in their field. Recommend them 100%!!

Ra
Review №68

We have been going to these guys for over a year now. They are so trustworthy and don’t try to scam or up sell us. Only guys who we trust with our cars!

Va
Review №69

Awesome service. Trustworthy. Good prices.

Ro
Review №70

Ive been going to EP Auto for approx. 20 yrs you cant beat there service or price. This is a no sense get r done mechanic shop. I have recommended a dozen people or so over the years to this shop. This business I could send my wife to and know she would be treated honest and fair.

Ri
Review №71

I’ve been going here for years. They do great work in a timely manner, but most importantly... they are Honest! It’s the only place I’ll take my vehicles if I can help it.

Ni
Review №72

This shop may already have enough 5 star reviews, however Id still like to add another. We were having some engine issues and I havent been to a mechanic in over 7 years. Neighbor said go to them. Long story short we needed a whole new engine/rebuild. Skyler, Erics son, did the job. They gave us a quote that was cheaper than any other shop in the Utah and Salt Lake Valley. Took a few days extra but accuracy is more important for this job. Glad we came here, Car is running super strong and were enjoying every bit of it. One thing, call ahead, they are extremely popular and busy, for good reasons of course.

Ka
Review №73

They were honest. They were cheaper on test prices. And they did a good job

Jo
Review №74

I have been taking my vehicles to EP Auto for over 10 years and have never had anything but exceptional treatment. They are honest, reasonably priced, and always on time with their work. I wont go anywhere else.

Ta
Review №75

Ive brought my car here several times now. Always fair and honest. Love these guys. I would recommend them to everyone. Best mechanics around.

Li
Review №76

Very honest with what repairs your vehicle needs, and doesnt need. Fair prices, and good mechanics.

Ma
Review №77

EP auto has great service! They are good at communicating the issues and when the work will be completed. Their prices are always fair. I have used them for years and would highly recommend them.

Ma
Review №78

These guys are great! Always felt like they took our best interest to heart. They are busy so it is better to call in advance. We definitely trust them.

Mi
Review №79

Amazingly Honest. These guys dont pull any of the crap that typically mechanic shops do, they always call me for permission before fixing things that we didnt explicitly talk about, they are always honest in terms of saying things like This part is in pretty bad shape, Id recommend fixing it while were in there, but its not entirely critical so its up to you... I Love that! These guys are seriously the best, and Ive never once felt like they were trying to take advantage of me. Awesome.

Iv
Review №80

My family always comes here. The boys know their stuff and work quickly even though they always have millions of cars there. Theyre always willing to take our cars even last minute and get things taken care of

St
Review №81

I always leave EP Auto feeling totally confident that the work they have done is what my vehicle needed and arent continually harangued to do additional work I had no idea of the need or relevance.

Na
Review №82

My family has been using this shop for years. Honest mechanics who care about you and your vehicle. Good prices on work too. I wont take my car anywhere else.

Ro
Review №83

We’ve had so many good experiences with EP Auto. I know I can trust them to be honest and to do good work!

Ro
Review №84

I drive past a lot of garages to take my cars to EP. I trust them.

He
Review №85

E.P Always go above and beyond to save me money. Ive been a loyal customer for over 5 years! Trust worthy and professional!

Ja
Review №86

Superb service! Amazingly honest guys! Took my Civic in because its been overheating. They looked into it and found that the AF was low. They also did diagnostic testing (which I was told on the phone would cost $47) to check if the gasket was leaking on the radiator. The radiator failed the test, but he said it should still be drivable, just keep an eye on the AF levels. Anywhere else would have tried to make me fix the radiator right then. All this, and they charged me $0! Super great, friendly, honest guys. I will be taking ALL of my cars here from now on.

Ma
Review №87

Just as everyone else has said, I love how honest these hard workers are! Theyve always made sure that ol Pammy (my 1993 Toyota 4 Runner), is running smooth, and at a fair price. I have almost no clue about cars, or engines in general. So Ive always appreciated the fact that they fix what they need to get done, and nothing that is unnecessary. They do have a long wait list, but thats just because people can see the quality, the fair price, and appreciate the honesty. Thank you for the great job. I totally recommend them for anyone!

Je
Review №88

I always have a great experience here. Two times that I came here, I couldn’t pick up my car during open hours. So they locked the keys in the car and I unlocked it with my spare key whenever I could pick it up.

Tr
Review №89

Awesome! Very busy, but only because theyre honest and do great work. Theyve done a lot of work for me over the years on a lot of different cars. Not a single complaint. Thank you. Mechanic and Honesty dont typically go together but at EP they do. Thanks guys!!

An
Review №90

Steve went out of his way to make sure I could get my car back asap. Thank you, youre awesome!

B
Review №91

Great service at reasonable prices. The only real drawback is that theyre popular and busy. Id rather wait an extra day than try some other place that only will do a fraction of the job for an inflated price.

Am
Review №92

Nicest guys ever! Easy to work with, they try to help you. I was referred by a friend but decided to look around. I couldnt find a cheaper price OR more trustworthy company. EP Auto was great!

Li
Review №93

I would highly recommend these guys. They do great work, and they stand behind their work.

Ka
Review №94

We first came here for a second opinion and now we are costumers for life. As a female Ive been talked down to at many large chain car shops and that never takes place here. They are honest and care about what they do. And they do it for prices 2 broke kids can work with. EP has many loyal costumers so they do get busy. Be sure to call ahead and make an appointment.

Mi
Review №95

This mechanic shop was recommend to me by a friends father who has been going there since the 90s. I have been using them for small repairs and maintenance for 3-4 years. They are veryhonest and the customer service is A grade. I know a decent amount about how an automobile operates and they have never taken advantage of me. Excellent shop and I highly recommend them!

Do
Review №96

Ive been going to EP Auto for more than a decade. After more than a few bad automechanic experiences (where I felt like I was walking into a money pit), a coworker recommended EP. Ive taken more cars there ever since. Eric and his team are knowledgeable and trustworthy. As someone who isnt super mechanical, there also not condescending. What I like most is that if they cant find the issue with the car, they dont charge me for running a diagnostic. Plus, they dont push me into making a repairs that might even be needed. So when they do have a recommendation, I listen. Great shop!

Mi
Review №97

These guys are awesome. Having a good, reliable, honest, and trustworthy mechanic is, in my mind, the 2nd most important relationship you can have next to your spouse. Well, look no further, you have that with EP Auto. I highly recommend you go here and know that youll be treated with the utmost integrity. However, if you decide not to go Ill be OK with that too because I dont want them to get any busier than they are now.

Jo
Review №98

Simply the best, most competent, most informed, easiest to deal with car repair shop. Was first there back in 1996 or so, moved out of state, to several other cities, and am now back in the area. Took my RV in today for service and they still had my records from September 4th 1998 when it had 17,000 miles on it (its over 273,000 today). Glad to be back where I know and trust a long-time, successful car repair expert. Am taking the rest of my fleet of vehicles in for delayed maintenance over the next few weeks and actually looking forward to it!

Br
Review №99

Cant recommend these guys highly enough! Weve been taking our cars to them for many years. They do a great job, go above and beyond, work quickly, and are very honest and fair. When we first found EP, I called around to compare quotes to fix our car the first few times we needed a repair and EP always came in lowest. Beyond that, they always work hard to squeeze us in and get the work done quick. We feel like they are honest and not recommending work that is not needed. And there have been several times where they have been more than fair and very helpful and generous in the work they have done - thrown in a little extra without charge, etc. We love EP and have come from car trouble in Salt Lake County a couple of times to make sure our car got fixed there. Thanks for rocking, EP Auto!!!!

Jo
Review №100

Have been using EP for 25 years. Reliable, knowledgeable, trustworthy. Ive tried other shops, closer to home, but always go back to EP.

Information
6 Photos
100 Comments
4.8 Rating
  • Address:820 400 N, Orem, UT 84057, United States
  • Site:http://epautorepair.com/
  • Phone:+1 801-221-9477
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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