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Axley Collision Center
By appt only, 100 W Matthews St, Matthews, NC 28105, United States
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Axley Collision Center
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Mi
Review №1

This is THE shop to use for any collision repair. Neil and the team are very thorough, are great at keeping you up to date on the repairs, and the end results speak for themselves. Im a motor head and very picky about things like this and wanted my car to be delivered back to me as good as it was when it was new and i have to say after going over the repairs with a flashlight and inspecting everything, its as good as new. Thanks to Neil and the entire team at Axley Collision for taking care of and fixing my baby! Who knew a tire carcass could do that much damage. Pictures of before and after repair are provided as reference of the quality of work.

Da
Review №2

Neal is a professional of the utmost level. He has repaired several of my vehicles and the restoration has been flawless every time. He is meticulous, as if it was his own vehicle. Youre in great hands with this guy and his crew.

St
Review №3

Axley is a true family owned & operated, local business. Getting into a fender bender is never fun but it seems like many bodyshops only care about cutting corners by using cheap parts, while they get to make a big fat profit. At Axley they go the extra mile and do excellent workmanship. Wouldnt think of ever going anywhere else.

Ha
Review №4

Neal is so genuine & helpful! He advocates for YOU, not the insurance company. A deer hit my husband’s car and Neil worked with our insurance company to get everything covered, PLUS he got our deductible down by $200 AND detailed the car inside and out!! Plus, he inspected the car for us too! Neal was very communicative and I was able to text him with questions while the car was in the shop. HIGHLY recommend Axley Collision Center!!

Bo
Review №5

My car turned out to be totaled however until at time Neil Axley stayed in touch, was easy to contact and helped us in every way possible. I would take my vehicle back however I cant rate his work. That is the reason for four stars.

He
Review №6

Such a great experience with Arsyle! My car work looks amazing. Thank you for the great quality or work.

Jo
Review №7

I worked with Neil on two occasions, both times he has done outstanding work. He made sure that everything was repaired properly. His communication and follow ups were impeccable. I will definitely use him in the future for any work, and recommend him to anyone in the Charlotte area.-Kenny Carver

Pa
Review №8

Another we rounded NC family who does unto others, and thank God for you they do! They do excellent work and so good it doesnt take long; reminding me of the guys who work the pit stops at Daytona! Different work same quality-Im not even afraid of being a woman going there!

Da
Review №9

I recently purchased a European vehicle, owned for a short time and accidently scratched the rear bumper cover.As meticulous as I am, I needed it repaired.I looked on line and found Axley collision. They repaired the scratch better than factory. They did not rush the job.When I picked up the car, I could not believe how perfect the cover looked.Neal,Lauren,Jaime and the team are exceptional and they take pride in their work, it showed.Neal,Lauren,Jaime and the teams customer service is by far the best I ever experienced.I will absolutely recommend.

Sa
Review №10

We had Two accidents with our new car within two months. A friend of my sons recommended Axley. They are definitely the best of the best! Neil Axley repaired my car and it looked brand new! He is so meticulous and always keeps you informed of costs, timeline, etc. I will never take my car anywhere else to be repaired...I highly recommend Axley Collision Center

Ta
Review №11

EXCELLENT WORK! Im very picky and they really treated my car asvif it was their own. Neal wasnt quite happy with the paint so it was redone. Paint blends beautifully and my like new Honda looks like new again! Highly recommend them!

Jo
Review №12

Neal and his wife, Lauren, operate Axley Collision Center as a true family business-friendly, helpful and professional. And, the auto body work is very high quality. From experience, I have a high level of confidence that whenever my car needs repairs, I will be happy with the results.

Ma
Review №13

I trust Neal Axley so much that we were willing to drive 30 miles to bring our 2007 Camry in for a new bumper. We could have taken the car to any number of more convenient locations, but we chose Axley Collision Center. Neal and his team did a wonderful job with the repair and we also had the full detail done. The car looks (and smells) brand new! When the work was completed, Neal even brought the car to me. We are grateful for his service.

Li
Review №14

Neal Axley personally took care of my vehicle when another vehicle backed into mine. He was professional, informative and courteous...I can see why his company has so many wonderful reviews! I would highly recommend Axley Collision to others (by the way, they do auto detailing as well!)

ka
Review №15

I really cannot thank Neal enough for his work. His work is impeccable and hes a stand up guy. Do not think twice about using Axleys for any of your car needs - youll be well taken care of.

Ed
Review №16

Got into a minor fender bender a few weeks back and I got my car back last week from these people and they did an amazing job with my accident. You can’t even tell they had an accident on my car. If you’re looking for a good collision center this is the one.

Li
Review №17

Neal and Lauren were great to work with. They provided me transportation to and from the car rental company, they also worked with my insurance company and completed the repairs in a timely and professional manner. My 2012 Highlander looks brand new ANd it was spotless inside and out when I picked it up! Five stars to these guys for a job well done!

El
Review №18

No one is ever happy when they have car damn. But my experience at Axley Collision left me with all smiles. Not only did they make my car look as if nothing ever happened they where completely professional. They constantly gave me updates on the process of my car and helped make working with the insurance company less stressful. I definitely dont ever look forward to having any car damage ever agin but if your looking for the right choice this is most definitely the place to go.

NA
Review №19

Neal and the guys over at Axley collision are the best in the business!!! If you live in Charlotte Metro, they are the only place to take your vehicle for body shop services. I came all the way from Myrtle Beach to have my car fixed.

Ti
Review №20

Very professional. I was very pleased with the way my car was repaired from a small bump in the ice. The whole bumper had to be replaced. The match for the new bumper was undetectable. I know I came out ahead cost wise by going to Axley Collison Center. My car was repaired and I was back on the road in no time.

Em
Review №21

I cant say enough good things about Axley Collision! I took my car in to get my front bumper fixed after an accident. I dropped it off in the beginning of the week and it was finished that same week! Neil kept me updated on parts that were being ordered and the process that would take place to get it fixed. They took such great care of my car and it looks amazing, just like new- you wouldnt even know that the bumper was replaced. This customer service cant be beat! If you need a auto body repair Axley Collision is the shop to use!!

El
Review №22

Wonderful customer service - really good, honest work - timely and affordable. Best experience in customer service Ive had in a long time. I would go back and recommend friends and family.

Ed
Review №23

Excellent service and the attention to detail is remarkable. Neal goes out of his way to make sure everything is right and we can take the car back anytime if ever there is a problem from their work. No need to shop around, use Axley.

Tr
Review №24

Neal repaired my cars a couple of years ago and still repairs it today if needed. He details my car about twice a year and does an excellent job. Very customer service orientated and is very easy to deal with.

ca
Review №25

Excellent work by Axleys....Neal demonstrates quality customer service and quality collision repair work....His work withstands the test of time! After he detailed my car, my friends thought I had bought a NEW car. Thank you Axley!

St
Review №26

I recently moved to the Charlotte/Matthews & was involved in an accident. Iknew no one in the car repair business. Upon asking around, I heard good things about Axley Collision. I had trouble finding the location (my fault) but kept looking & it was the smartest thing Ive done. The work was perfect & done early. If I knew how, Id add STARS because 5 is NOT ENOUGH.Neal, Thanks for the GREAT work!!

Pe
Review №27

This is the second time Ive used Axley Collision Center and I have referred several friends also...Neal and his team do absolutely the best work and their ability to match paint on any vehicle is incredible, you wont be sorry with their service.

Ta
Review №28

Really appreciate the straight forward professionalism at Axley. This is my go to collision center from now on. Thank You!

Ja
Review №29

Great service and fixed my car very promptly. Great couple running this business. All the best to them in the future.

Je
Review №30

Neal Axley has always took care of my vehicles every time its perfect when its done trustworthy honest and treats the vehicles as if they where his own.

Ly
Review №31

WOW! Neal took my car and got it done! No problem! Friendly and fast service! Thanks to all involved!

Li
Review №32

I did a review for them back in February and I just want to add to it bc you cant go wrong with Neal and his team bc they helped me out with getting my new car fixed and I will always recommend Neal and his team bc they go above and beyond for their customers and their families. I really appreciate what all they do and all the extras that they help out with.

Ly
Review №33

Wouldnt take my car anywhere else. Theyre the best around!

Wi
Review №34

Great work done in a timely manner.

Ji
Review №35

Dependable and excellent service.

Me
Review №36

Great Place and People!

Jo
Review №37

Does woderful work

Information
25 Photos
37 Comments
5 Rating
  • Address:By appt only, 100 W Matthews St, Matthews, NC 28105, United States
  • Site:http://axleycollision.com/
  • Phone:+1 704-443-7360
Categories
  • Auto body shop
  • Auto glass shop
  • Car detailing service
  • Mechanic
  • Painting
  • Window tinting service
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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