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Häagen-Dazs
Sheraton Princess Kaiulani, 2344 Kalakaua Ave, Honolulu, HI 96815, United States
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Häagen-Dazs
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Mi
Review №1

Eating Dulce de Leche ice cream while watching the sunset is a must if you are on the Island

Ro
Review №2

Love their ice-cream. It tastes great, and nice a assortiment of flavors.

Is
Review №3

Delicious! Dont have a Häagen-Dazs shop back where I live, way better than buying Häagan-Dazs frozen in the grocery store. Worth the price too, had one everyday while I was in vacation at Honolulu.

An
Review №4

I was just at this location and the person didn’t want to serve me. Phone rang she said wait a minute answer the phone I was waiting for maybe two minutes and then I thought OK let me just go around and check out some stores and come back.. so I came back after five minutes she still on the phone this time she didn’t even acknowledge me. maybe not the best way to run the business

Lo
Review №5

Yummy and they didnt skimp on the scoop size. She got in there and dug out a scoop full of goodness lol

Fi
Review №6

I had a strawberry walnut float. So good

Mi
Review №7

Had a Belgian Chocolate Shake with whipped cream on top. Excellent. Friendly service. Definitely be back.

Ci
Review №8

Great flavor! Fast service!!

Mi
Review №9

Always love there ice cream

Te
Review №10

Really good ice cream. Friendly staff and clean facility.

J
Review №11

It was nice to have a little feel of home from this place

JA
Review №12

Really good ice-cream

ma
Review №13

Good ice-cream but it could be a little bit cheaper. I ate a ice-cream sandwich.

Ra
Review №14

Great way to cool off

Dr
Review №15

Amazing! Its like art in a cone or cup.

so
Review №16

Friday night. Just one person working, taking orders and making everything alone. More than 1 hour just in line

Pe
Review №17

I personally love ice cream and I almost tried all the variants from this brand. However, visiting the store and having the signature sunae was my first. The picture below is of Banana Split is which has fresh banana, canned pineapple in between the ice cream. I loved it but my husband who had the dulce de leche sundae had banana as well. He wasn’t impressed with too many bananas.

Th
Review №18

Wasnt too busy and was tasty

Vl
Review №19

Must to visit place! Absolutely awesome!

Ku
Review №20

Friendly service and my banana split was delicious!

Ha
Review №21

Its ok for the price. Its better bought from the grocery store in a personal tube.

Ab
Review №22

Genuine RIP off! $10 4 2 small scoops of ice cream 4 a sundae? Female scooper didnt bat an eye wen I asked...r u kidding me???? Never will go there again!!!!!

Aa
Review №23

The best Treat in Waikiki

Re
Review №24

My husband is a supreme Butter Pecan lover. Ice cream was on point. Creamy, sweet and so delicious. How can u eat any other. Staff was cool and patient. Bot as many flavors as Baskin Robbins. But they do have good cookie dough.

Al
Review №25

Friendly Service and DELCIOUS ice cream and sorbet! ^_^

Al
Review №26

Super expensive, not worth the price.

Ga
Review №27

Like heaven

Br
Review №28

Go get a slice of the blue velvet cake, its big enough for 2 to share. The best blue velvet out there for sure, the choice of other cakes and ice cream is fantastic too.

Al
Review №29

The restaurant is a bit small and cramped but its fine if youre going to walk around with your ice cream.

Vi
Review №30

Delicious ice cream but the wait was very long. They really need to make it bigger or get some more employees because I was waiting for at least 25 mins. But it was great especially because I have never been to one. Wish we had one of these stores in Kansas! But will for sure go back! The ice cream drinks are pretty delicious!!! .

we
Review №31

Bring back chocolate peanut butter or else Im never coming back

po
Review №32

Only one dairy free icecream unless you count the couple of sorbets. We as dairy free also enjoy real cravings of other flavors. When I travel it is hard to find places to indulge. I get tired of eating frozen fruit flavors.

Je
Review №33

I liked the large photos of the menu items, made it easy for us to order. There were many tourists who didnt speak english and they just pointed to what they wanted. Smart menu !By far my FAVORITE ice cream in the World. Friendly staff :) .They were really busy when I cam with my family, but everyone took their turn.Ill be back again for sure!

Le
Review №34

Do I need to say more. Great sundaes. The smoothies are really good also.

Ta
Review №35

Got a trainee who had no idea what she was doing. Asked another staff member to help but she was no help. Better off going to the ABC store. They also have the AC set to 88. I guess being hot in the store makes you want to buy more Ice cream??

Al
Review №36

Very tasty, expensive and very crowded, but thats Waikiki. Is it worth coming here? Well it depends on how much you like to eat. If you ate a good meal and are full, dont come because whatever you get here will be super, super rich. I wouldnt come again, but its worth considering if youre out walking around and want to eat something.

Jo
Review №37

A delicious treat on a warm day. There was only 1 person behind the counter so it took awhile to serve everyone. It’s a bit pricey for a cup of ice cream but it was quite good.

T'
Review №38

Quick service and delicious ice cream! They have great customer service even just before closing time.

Ad
Review №39

I happened to enter this ice cream store when there was no other patrons there, which is unusual, but the worker behind the counter ignored me and continued to chat with another person behind the counter. I had to walk and up and down looking at the ice cream flavors and then stand around for another 2 minutes before she made her way over to me. I ordered a mango sorbet which is truly deserving of 5 stars, but the mediocre service dropped my overall rating to 4 stars. Its not cheap here, but if Im going to have empty calories, I might as well make them count with outstanding taste. Theres also a large selection of non dairy ice cream flavors. Ill be back.

Ju
Review №40

I went a dessert binge which started with cookies, then I moved up to cheesecake, and then ended with a milkshake from Häagen-Dazs. I dont know why I said all of that but it was really good.

Je
Review №41

Super allergy friendly. I appreciate the care they take so my son can enjoy a treat with everyone else!

to
Review №42

Good flavors good options but whats is with that long waiting line up?!? I was able to get it on my third try...if you insist to get a treat here be prepared for a annoying waiting time

Ta
Review №43

A lot people here

Mi
Review №44

Everything that youd hope for in an ice cream or milkshake (plus other options) and the staff are super helpful.

J
Review №45

Delicious Ice cream with quick service. You cannot go wrong with Haagen-Dazs!

Jo
Review №46

Ice cream is great but service is horrible. The lady behind the counter started screaming at me because of my race. If you are Mexican dont bother to come here.

Jo
Review №47

Delicious varied selection of ice creams to satisfy any craving

T
Review №48

Its everything you could possibly imagine

Gi
Review №49

I experienceed a few Häagen-Dazs shops in Europe and US and I never got disappointed. American-style gelato, rich and tasty. Not many flavours available at this store, but surely high quality. The staff was kind and friendly too.

Gr
Review №50

Great ice cream the heat makes you eat it quick but the half vanilla half chocolate is amazing . Service could be better three people that are weighing out ice cream as they make it. Just make the ice cream and get people in and out.

Ga
Review №51

Delish. They even had a vegan chocolate. I love their Belgian chocolate.

no
Review №52

Ice cream was awesome! The women at the counter DID NOT speak english very well, got my order confused

Jo
Review №53

One of the few Häagen-Dazs I have been to that still has White Chocolate Raspberry Truffle Ice Cream❤️

Sa
Review №54

This is the best ice cream in Waikiki !!!

Je
Review №55

Even for a busy Saturday evening this location wasnt too crowded and was moving customers through efficiently The Belgian Chocolate shake is worth the 2-minute wait.

Am
Review №56

The brownie a la mode milkshake is addictive had to come back for a second and a third through my week in Hawaii. Nom nom nom.

Gl
Review №57

Always good on a hot day, coffee frappe is my choice. Service and prices good for a busy outlet!

Ir
Review №58

Little bit expensive, but if you like ice creams and sweets, you must go to this place!

Ry
Review №59

The service was lacking. Ice cream was good but the team behind the counter could not be bothered to help us.

Fr
Review №60

Prefer to just buy at store. Lot cheaper and less a line

Ar
Review №61

Enjoyed Mango ice cream. Delicious.

Ky
Review №62

I normally avoid Waikiki like the plague. However we decided to walk around and visit the newly renovated international marketplace. We decided to stop at Haagen-Dazs for dessert and while the ice cream was fine. The wait staff had much to be desired. While my transaction was fine I noticed how rude the tourists were treated especially those that couldnt speak English. as tourism is Hawaiis number one industry you would assume that these people would be treated with more respect

Sw
Review №63

Ice cream was very good. Staff were working hard but it still took a while to get ice cream. This store wasnt honoring the free ice cream cone promotion that was on tv which was a little disingenuous.

La
Review №64

Surely one can find a taste to delight and satisfy sugar cravings.

An
Review №65

Way overpriced but definitely delicious.

Su
Review №66

Wonderful ice cream, parfaits drinks, so many flavours to choose from.

Ju
Review №67

Great place to feed your sweet tooth. Waikiki is expensive real estate so I appreciate them being conveniently located right in the heart of the action.

Mi
Review №68

Its ice cream. Not good, not bad, just hugely overpriced ice cream. And slow service.Coldstone was much better.

fu
Review №69

Really good. specially on hot evenings.

Rh
Review №70

Great ice cream. Long lines and expensive, but yummy!

Lo
Review №71

Good ice cream. Small location. Prices a little high but it is Waikiki.

pb
Review №72

Excellent ice cream, easily locsted on Kalakua Dr. near Kuhio Beach in Waikiki. This place is reached most easily on foot as parking is very limited and tight. Store is clean, workers are nice and there is a large selection of ice creams, milkshakes, sundaes and more. Expect to stand in line because the place is popular and the interior is set up a bit weird for their ordering lines and it is a bit cramped inside the store. Seating inside is minimal but outside on the sidewalk is just as good! The big downside is the price. Be prepared to pay a premium for your items here. Häagen-Dazs is located right smack dab in the tourist district and you will pay for it. It is easy for one person to spend $8-12 on one item alone. Recommend trying it out but hit a local grocery store if you want more ice cream at a lower price.

Br
Review №73

Great ice cream. Very popular place.

Ni
Review №74

Its haagen dazs what else can you say. Yum !

Me
Review №75

Delicious ice cream.. specially the coffee one with some caramel on top!!

Ra
Review №76

Great taste and very nice service.

Sa
Review №77

Always a long line but completely worth the wait!!

Sa
Review №78

Always a long line but completely worth the wait!!

Ji
Review №79

Coconut/pineapple was delicious in a cup $$.

R.
Review №80

Okay ice cream. If youre on the island, theres much better ice cream with flavours youre unlikely to get on the mainland at a ton of other places.

Ja
Review №81

Great day at an ice cream shop

Lu
Review №82

It was hella busy when I went and ordering seemed a little dysfunctional. Kids working the counter did a fabulous job on who was next in line to be helped.

An
Review №83

Great service and amazing ice cream

Jo
Review №84

Busy... staff were good. Serving fast.

Er
Review №85

A fine place for ice cream

Jo
Review №86

Milkshakes were very thin and runny. They had the consistency of chocolate milk.

Ma
Review №87

Very nice service, Ice cream is always tastey

Li
Review №88

Delicious ice cream ... Live it

Ka
Review №89

Yum!! And good service.

Va
Review №90

Good real milk ice cream

Mi
Review №91

Get the midnight dream Oreo, delicious. Expect to pay $5 for a scoop or $9 for a sundae

iq
Review №92

No freebie day. overpriced every day. buy it in the store, if ypu dont mibd rbst in your milk.

Na
Review №93

Tasty ice creams, in the heart of Waikiki, perfect for a refreshment after a long walk. But the prices are high and sometimes they have too much clients.

Hy
Review №94

Though there were a lot of people, the taste was goood...it was worth to wait.

Co
Review №95

The cookies and cream milkshake was great for hot day in Waikiki.

Ma
Review №96

Good ice cream but expensive. You dont want to sit there either.

Br
Review №97

No issues with the ice cream, it was mainly the staff. They looked miserable and werent very pleasant.

Ma
Review №98

Amazing vegan ice cream!

ri
Review №99

Good but pricey

Ri
Review №100

Bets $7 ice cream cone ever! Lol

Information
100 Photos
100 Comments
4.2 Rating
  • Address:Sheraton Princess Kaiulani, 2344 Kalakaua Ave, Honolulu, HI 96815, United States
  • Site:http://haagendazs.us/Shops/
  • Phone:+1 808-924-9336
Categories
  • Ice cream shop
  • Restaurant
Working hours
  • Monday:11AM–11:30PM
  • Tuesday:11AM–11:30PM
  • Wednesday:11AM–11:30PM
  • Thursday:11AM–11:30PM
  • Friday:11AM–11:30PM
  • Saturday:11AM–11:30PM
  • Sunday:11AM–11:30PM
Health & safety
  • Mask required:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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