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Recycled Cycles Bicycles & Fitness
4031 S Mason St A, Fort Collins, CO 80525, United States
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Recycled Cycles Bicycles & Fitness
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Br
Review №1

Really nice folks and very helpful. My only complaint is that the service folks are young and always seem to be in a hurry, so it can take several tries to get work done properly. It’s a great place to buy a used bike, but take your time and don’t commit to a purchase until you’re fully satisfied it’s in good working order.

Mo
Review №2

Milan at Recycled Cycles is the best! Patient, kind, efficient, and friendly Milan is exactly what I needed in a bike mechanic. I came in to Recycled Cycles with a road bike that had been my moms until she passed away earlier this year. I feel emotionally connected to the bike and was looking for help & feedback on the feasibility of modifying it to be a good bike for me (my mom was quite a bit shorter than me). Milan brainstormed options, answered all my questions, listened to my budget and exuded a genuine enthusiasm for the project. The bike was ready the next day and I am so happy with it! Knowing that something important to me was important to him too really brightened my day and made for a very positive experience.

Jo
Review №3

Customer service that goes the extra mile! Charlie and crew will bend over backward to make sure that their customers are happy and satisfied. Had a great experience with getting a new bike to replace a used one Id bought from Recycled Cycles that wasnt working well. Got a terrific deal on the new bike and they even drove to my house to pick up the old one. Highly recommended!

Br
Review №4

Amazing people. Got my bike back before the pandemic. Got a amazing Batch bike and love it. The no flat guarantee is a great option especially on Fort Collins dirt trails.

Tu
Review №5

Awesome selection and awesome staff. Had great service from Ian and Ty. Peeked in the back and have a huge service shop I strongly recommend anyone to bring their bike here.

Br
Review №6

My girlfriend and I went to go look at bikes and the tall gentleman there helped us out so much! He was very friendly and explained the pros and cons about the types of bikes. He helped us find the perfect fit. Even after purchasing he saw us struggle putting the bikes into our truck and came out to show us how to take off the front wheel so that it would fit better. Very friendly service. Excellent selection. Great prices. Will definitely recommend to others!

Te
Review №7

Everyone at Recycled cycles are the best. Milan,Robert, and the gentlemen who finished up the work in the back room are awesome. They all deserveincreases in their pay. They were so helpful, kind, and professional. The prices were very fair and I will go nowhere else.

Cr
Review №8

Stopped by while in town today to look at bikes for my sister in law. We ended up getting 2! The guys and gals at the shop today were very helpful and didnt pressure us at all to get something we didnt need. Had to have one bike built and the staff was able to wait 10 minutes after closing so we could pick them up on our way back to Winter Park,CO. Thanks so much guys! Really appreciate you.

ba
Review №9

Ive come to the store for many things And Ive always been treated very well by Kolani, always great to deal with.

He
Review №10

Ty was incredibly helpful to my daughter, helping her to select and outfit her new/used bike!She loves it! Many thanks.

Br
Review №11

Great selection of bikes and accessories. Knowledgeable professional staff. Repairs done quickly and efficiently. Highly recommend.

Ak
Review №12

Wow, I didnt except to find the correct size tubes and tires for my wheelchair, but they had exactly what I needed. Also the service was fast and great customer service. I am definitely coming back.

Gi
Review №13

Ive been going to recycled cycles for about 25 years now and its the only place I go for a new bike, bike repairs, bike supplies, etc. Theyre excellent!

Al
Review №14

I have been bringing my bicycles to Recycle Recycles for a long time now and I have to give a huge thank you for all the bicycles repairs, purchases, and hard work they do! I love shopping there. The staff is so friendly, the prices are fair, and the quality is there. I would recommend this shop to anyone.

Sc
Review №15

Great people working at this bike shop they get right on your bike when you take it in and get it worked on I am very pleased with their help I also bought a electric bike I am real satisfied with it

Ka
Review №16

Hands down the best place to go for bikes! The people there are extremely friendly and knowledgeable! We didn’t catch the name of the guy who helped us, but he made sure we were all set to go, and even helped us load the bikes into our truck with a few tips. 10/10 would go here again!

Ca
Review №17

My girlfriend recently went into recycled cycles to get my bike fixed. She waited for an overly obnoxious amount of time to get my bike checked in for service 20-30 minutes. Then, once she got through the line, one of the service guys, Khalil was very rude to her. The mechanics did a great job fixing my bike. However, I will not be returning to recycled cycles because of how rude of an interaction she had with that one staff member.

de
Review №18

Wow. I brought my bike in with shifting issues. After what they described as major adjustments it shifts smoothly and quietly. Completely different biking experience.😁

Zo
Review №19

This is the bike shop equivalent of a used car lot. They’re all rideable, and shift pretty well. However, it is up to you, the customer, to discern the overall condition of the bike. Check breaks, tires, and wear on the drivetrain teeth. That said, it’s a great place to get inexpensive starter bikes for those entering the hobby. The repair shop is also pretty good.

To
Review №20

Our family has bought many bikes, exercise equipment and parts from Recycled Cycles. I have never been disappointed by the selection or prices. Fantastic people with a very long history in Fort Collins. Will continue to use them as a first option for any and all bike needs.

Al
Review №21

Great little find. Awesome people that work there. Bought two bikes and they took care of us.

Ch
Review №22

Was absolutely blown away by this shop! Excellent selection, great prices, and extremely knowledgeable staff! Kalani was such a great help and found the perfect bike for us!! 10/10 would recommend and visit again!!

Ti
Review №23

I’ve been shopping here for a while and always have had good experiences. Today I came in looking for a part that I’ve been having trouble finding online. They had exactly what I was looking for in their used parts section. I was pleasantly surprised as I wasn’t really expecting to find it. Thanks!

Ma
Review №24

Milan is fast and efficient, gets things done really fast. Other team members seem pretty nice as well they were all occupied with other customers as well. There was a bit of miscommunication with the service on my bike and had to pay extra for things I didnt need. Regardless I will go back and take my bikes to get serviced at Recycled Cycles

Jo
Review №25

Another Fort Collins institution. All of my families bikes have been purchased here over the years without a single regret or lousy experience. Super friendly staff, excellent selection of new and used bikes and parts with an ever changing inventory. If you dont find what you want just wait a few weeks.

Ra
Review №26

I wanted to look at a few bikes and learn about them a bit before purchasing one. I spoke with Charles, he was patient and answered all my questions before showing me a few bike that fit what I was looking for. I would highly recommend working with him in the future!

Ol
Review №27

Great service renting bikes! Kalani helped my friends and I out and gave great recommendations for the beer trail (even gave us a coupon for a free beer!). Riding around town was a lot of fun!

Jo
Review №28

Looking for a trike for my wife. Staff (Kalani) was extremely helpful, professional, patient, and kind. Found what we were after. Great store and people.

Th
Review №29

Awesome repair service!! I dropped my bike off at opening and picked it up by noon!Thanks

Br
Review №30

If you like rusty, 1992 model bikes, that havent been tuned, cleaned or repaired, this is the shop for you. If you like to pay modern, new retail prices for 29 year old bikes, and dealing with 19 year old, popped collar, snobby dudebros, youre in luck! If you like value and good customer service, go litterally anywhere else.

Ch
Review №31

Employees were extremely helpful and friendly! They recommended so many different things to me (since Im new to the mountain biking and biking scene in general). I went to Trek and they didnt have nearly as much selection as Recycled Cycles did in terms of size and price.

Jo
Review №32

Great service and the employees are amazing at their work i took my bike in to get fixed and they made it all pretty again

Ma
Review №33

Skilled sales people helped us find the right bike. Sized correctly, reasonable price, assembled, tuned, and ready to ride

Br
Review №34

Interesting concept, but honestly it fell short for me. Basically they seem the be the GameStop of the bicycle world and get all the negative connotations that comes with that analogy. Buy low / sell HIGH!I saw an almost new (and well priced) bike in the CSU student center on display and it caught my eye and interest. I called and was told the on-campus store that sold that specific one was closed so that bike was not available. Instead I learned that I had to go to the south store, but I shouldnt be worried they had better bikes there. Im sure once that store opens that bike will be pulled or the price adjusted up.They certainly had lots of bikes of different types, but I found their used prices were simply way too high for what they were offering. $350-$450 for a used rusty Walmart grade bike (that possibly was even less originally than what they are asking for used) is just too much. I went home and purchased a brand new name brand urban cruiser direct from a manufacturer for the $350. Same price as the bottom end of Recycles used hybrid price range (plus I got free 4 day shipping, no tax, and a $20 coupon). The new bike did take some simple assembly and some minor tuning out of the box, which I assume would have been included here, but I had that covered myself.The shop guys looked like they were up to the job but I did not use their services. The sales team was very eager to almost pushy. I can only assume they work on commission and they all certainly gave off a used car salesman vibe. Its worth giving them a look and maybe you will get lucky, but dont make it the only thing you consider. Also look up the new MSRP of whatever you might be interested in and make sure they are not asking higher than new. Inform yourself BEFORE making any kind of purchase with these guys and dont just assume they are giving you a deal just because it is used.

To
Review №35

Unbelievable rip off joint. I went in the other day and saw a yellow and black gmc Denali road bike. I had previously bought this bike about 7-10 years ago. I was looking for a cheap bike and thought I check the tag. It was listed at $299. I bought this bike new from Walmart for $150. I can’t imagine that it has appreciated to double its value. Sure, the company probably cleaned it up and gave it a tune up but in no universe would this price be justified.Moving on, I went into the store for the real reason for my visit. I was looking for a cheap bike for my kids first bike. Saw a sweet little Bmx bike price knocked down to $99. We were about to buy it when on a whim we checked Amazon. Same exact bike, brand new, with all pads and training wheels, all paint matching...$99. Maybe this would be justified with a total tune up and new parts but they didn’t even bother to change both tires. One is a new dirt style tire the other a smooth road style tire.I’m cool with a company trying to make a profit. I get it. They are turning over bikes and selling them. I get it. What I don’t understand is the blatant price gouging. I didn’t buy from them. I encourage you all to walk away as well. At the very least check prices for comparable bikes before you buy from them. Also, get a complete invoice for all work completed so you can verify how much they put into it to justify their Mark up.

Br
Review №36

My girlfriend and I came here after hearing good things about their selection of used bikes. Bri was super friendly and helpful in showing us different bikes. Another employee even got a special purple bottle carrier from the back that perfectly fit the new bike that she picked out! My girlfriend will definitely be coming back here for any future bike service or purchasing needs!

Ca
Review №37

Best customer service of any bike shop Ive been to! Quick service turnaround, great prices. I had an issues with an old derailer after a service and they will quickly fixed it up with a new one and got it back to me in 20 min. Also Im excited to try out the flat free guarantee (ffg), a year of no flats, yes please!

Ja
Review №38

Wife went in today for a simple task of getting an inner tube for one of our bikes and was ignored by staff to the point where when she went to one of the desks the girl at the desk ignored her by talking to her friend on the phone. RC is hit and miss because of the turnover of college students that get jobs there so you really are left to the mercy of who is on site. As for today RC gets an F for service. Your staff really need to get over themselves.

Wi
Review №39

Repair shop guys: knowledgeable, extremely helpful and fast! I will use them again and again!

Ch
Review №40

Yes customer service was very goodLove the bike wood recommend them people are very. Cool. To

An
Review №41

If could give a 0, I would. Took my bike in for an overhaul and was told 24 to 48 turnaround. Didnt get done for 4 days. When I picked it up, I was charged twice and getting refunded was a total hassle and took forever. Went there for over 5 years and will not be going back

Mi
Review №42

Lots of used bikes to choose from, all types!Exersise equipment.The staff love bikes and it shows, they will take the time to work with you on fit and size to make sure you get the right ride.

Ji
Review №43

Great place Great people very friendly and knowledgeable

Wi
Review №44

Came in with an off balance rear wheel, they fixed it right up in under 5 minutes. Amazing!

Ch
Review №45

Great bike shop and great help with any biking needs. They have a large selection of new and used. Just about anything you could want or need.

Fi
Review №46

Great experience buying a used bike from these guys. I went in knowing almost nothing about road biking and they were extremely helpful in getting me acclimated to the sport, fitted and sized, and then test riding a bike all within 15 minutes. Prices seemed a bit high to me, but I know little about the used bike market... regardless, the customer service was well worth paying a bit more. I was interested in a bike, but needed the stem to be touch shorter so it would fit me better. They swapped the stem out for a better fitting stem right there in the shop. Kalani was helping me throughout the hole experience, and he as a complete stud. Super helping, knowledgable, and friendly. Overall, Id recommend shopping here for a bike and/or accessories.

Jo
Review №47

Best bike shop ever! Staff is always amazing and Charlie the manager is the MAN! ABSOLUTELY LOVE THIS SHOP!

Ye
Review №48

Great experience, knowledgeable staff.

mi
Review №49

Always great service! I recommend them anytime because they know what theyre doing.

Wi
Review №50

This is place is amazing, Im pretty new to mountain biking, and these guys are always so welcoming and helpful! I went in there to buy a shock pump today, and after I bought one I went to test ride a bike and they let me even though I told them I wasnt going to buy it. Just a great vibe in this place, highly recommended!

Em
Review №51

Love this place - their service is super friendly, they have great prices, and they provide service as fast as they can while keeping up quality of care. I always know my bikes are taken care of when I take them here. Thank you for taking great care of Fiona for me! :D

Li
Review №52

Great shop! Bought my first mountain bike today and Kalani was very knowledgeable and helpful! Very fairly priced! Highly recommend this shop.

Ez
Review №53

I had a flat tire away from the shop. I interacted with Ty over the phone who was ever so willing to come help me get air back into my tire. He was very communicative and extremely friendly!! I could not believe how fast he arrived to my location also! I highly recommend Recycled Cycles! Greer is a great help and holds a good amount of information! The guy James that works there is really funny and very enthusiastic.

ma
Review №54

This is the best bike shop. Large selection of every kind of bike plus fitness equipment. A friendly knowledgeable staff very willing to help plus great prices. Just bought a piece of fitness equipment there and was pleased in every way.

Am
Review №55

Put my bike on consignment and had my other bike looked at the other day. Always a great experience in here! James did an awesome job helping me (and the younger gal as well). Very pleased when my bike sold and the money I was able to receive in return was fair and worth it. Thanks, all! 🙂

Ro
Review №56

Good selection of parts and accessories at all price ranges. I went in for a new saddle and the staff took a lot of time to try different ones on my bike. No other store bothered.They are my go to bike store for service.Tons of used bikes from junkers to cruisers but the prices seem high. But you can see a lot of styles.

an
Review №57

Fantastic job tuning and fixing my bike. Since I have owned it, its never shifted properly, now, after 3 years of procrastination, they made it look and ride like new!

Ti
Review №58

Friendly staff. And very informative on there knowledge of bikes.

Ry
Review №59

Unbelievable job done by the service department at Recycled Cycles. I brought in my old road bike looking to get a crank arm repaired. I had an idea to rebuild the bike but wasnt sure where to start. The employees helped me pick out some great parts from their lightly used parts bin and offered plenty of advice. They made sure I wasnt needlessly spending money on upgrades I did not need while ensuring I would not need to upgrade parts anytime soon. After a few days in the shop, the bike was ready and I hot the road. I will always use this shop for all of my bicycle needs in the future.TLDR: Great service and great prices. Will always return to Recycled Cycles.

G
Review №60

Awesome. Rolled in when it was dumping snow and was greeted by a cheerful Kalani. Calling him “helpful” alone would be a severe understatement, he was absolutely wonderful! Very friendly, chatty, knowledgable and made the trip well worth it. Even helped me fit the bike into my car, which was a bit of a challenge. 100 gold stars and a million thumbs up for my experience.

Cr
Review №61

I love going to this place for any of my cycling needs. Ty in service is absolutely fantastic! He is super knowledgeable and helpful, and his great energy and positivity sends me away feeling upbeat. Keep up the good work.

Jo
Review №62

Great service desk and solid used bikes at great prices

Jo
Review №63

A great palce to find your whole family a bike. Honest people and service!

Ky
Review №64

Came in super last minute and even though they were closing up for the day, everyone was still friendly, respectful, and helpful.They answered my difficult questions and got me in and out quickly!I have nothing but respect for the customer service over there and love this bike shop. Definitely will be returning soon.Thanks!

Br
Review №65

Found a great used bike for our daughter, at a good price! She is in love with biking now. They also did a fantastic job tuning up the parent bikes that had been sitting in garage for a few years. They ride as good as new!!

Th
Review №66

A few summers ago I was visiting family in Colorado and I was in the market for a bike I could do tricks on. I looked up used bike shops near me and Recycled Cycles came up on Google. My family and I drove down and began to stare and gawk at the massive amount of bikes in the lot. I initially wanted a bmx but Im a tall person so the 20 inch bmx bikes were out of the question. I went out front and found a red and yellow SE Big Flyer, I rode it around and like the feel but something was off. Whilst I was trying the Flyer I saw a light blue bike that looked similar, I walked over to the blue bike, checked it out and read the name Big Ripper. So I figured I might as well try it. I got on and pedaled one rotation and.....something magical happened, I....was in love. I didnt want to get off of it. Anyway, this ramble must be very confusing but long story short I found my favorite bike in the parking lot of a used/new bike shop in Colorado and I wish I could hug the man that introduced me to my Ripper. As of now my Ripper has a aftermarket 14mm Wheel master rear hub and I still have the black rims that arent supposed to be on the Ripper, theyre originally from the Flyer. ANYWAY, Blahblahblah I love my bike, thank you for existing. Im sorry for the rambling and on going sentences. Have a good day, stay safe and Remember to ride your bike everyday to be reasonable dangerous

dr
Review №67

I have an Aventon Level Ebike. I use it as a commuter, and got a flat on my back tire on the way to work this morning at 7:30am. I locked it up in front of Recycled Cycles and walked home. I called Recycled Cycles at 9am and gave Matt my lock code. At 9:15am Matt had my bike up on the rack with the back wheel almost completed. By 9:35 both wheels were completed with the additional protection and flat tire coverage and I was on my way to work. First class service gentlemen.

Br
Review №68

All of our bikes for years, both adult and kids, have come from this shop. All our repairs and parts too. Always friendly, honest, nice staff. But I will tell you when my Nautilus treadmill had to be moved to my new home not one single athletic supply and service company in northern Colorado would help me. I was desperate when someone suggested my old friends at Recycled Cycles! Yes, they helped me move and reset the equipment. Folks, I remain 100% loyal to this shop.

Me
Review №69

Very friendly service, love staying local. Roommate walked away with exactly what he needed. Highly recommended!

eg
Review №70

Affordable prices good service

Ap
Review №71

I purchased a 1959 Schwinn Catalina. It was making some noise so I stopped by Recycled Cycles to setup a service appointment. I spoke with Milan the Service supervisor. He was super excited about the bike and seemed to have an encyclopedic knowledge about bikes. In no time he had the bike on a lift and lubed it up and looked it over He explained probably just fine and he didnt think there was a problem. I left and put a few miles on my bike and my problems resolved its self. Thank you Milan my bike made a 100% improvement. You guys definitely have my business.

Be
Review №72

They were so helpful at recycled cycles! David really worked with our whole family and found just the right bikes for us and they even traded in our old bikes. Everyone there was really friendly and they had a good selection

Da
Review №73

Always friendly staff to greet you. Prompt and correct repairs. Never been disappointed. Reasonable pricing for services and merchandise.

Ni
Review №74

I was really disappointed. I bought a bike here and the entire time I felt like like the staff didn’t have time for me or my questions. Then the bike I bought, the chain kept skipping. I went back and waited 20-30 minutes to get it fixed and the guy doing it was being kind of mean to the other customers and talking down to them. Dial forward about a week later, I am on riding my bike around town and the chain falls completely off. I thought it was fixed earlier. So I put the chain on, no problem. I go to hit the trail and the chain jams up again and I have to walk my bike back to my car because the chain was so jammed into the frame. I go to the store and the bike tech was being condescending and telling me I need my 30 tune up. The issue was he wasn’t even listening to me when I told him what was wrong. This whole experience has been rough and I would not recommend.

Me
Review №75

Thank you so much for employing kind people! I had a treadmill that was not working and I called to get some help. The guy at the shop clearly knew his stuff and he fixed my issue over the phone! Thank you so much!

Se
Review №76

Worst management and owners ever. Cheap bike at inflated prices, exploited employees, and poor customer care. Buy elsewhere and save yourself the headache.

Sy
Review №77

Had such a great experience! I’ve never bought myself a bike, and the staff was so helpful! Got myself an affordable bike! Then, we found out my boyfriends bike got stolen, so we went back, and not only did they help him find a bike, they gave us a discount. Definitely will be going back

Er
Review №78

Awesome people here! SUPER friendly and customer service oriented! I gladly spent a few extra bucks here so I could support a friendly local business instead of donating my money for a lesser bike at Walmart.

Da
Review №79

Just got my mountain bike back from repair. Brought it in on its last leg. I am so happy. It looks and feels brand new. They did an awesome job. Thanks!

Ro
Review №80

These folk are all right. Two projects in the works... One more coming. Everything is great so far

Cr
Review №81

I should have gotten the mans name who helped. I came in with a flat tire. He quickly explained options. The replacement was done quickly and for a great price. Im back on the road. Thank you Recycled Bicycles

Go
Review №82

I came into the shop with a flat tire on Sunday morning and it seemed like a slow day. I found PJ at the service desk and he was very friendly and recognized my flat tire immediately. “I’ll fix it in 2 minutes, time me.” In my head I called bs but it actually ended up being barely over 2 minutes! I was pretty astonished considering that it’d take me *at least* an hour to do the same.I love this shop and all of its employees! I’m your customer from now and always.

Am
Review №83

I bought a used mountain bike from y’all and got it home and it was making some noise that I hadn’t really heard when I briefly rode it the day before, so I called the shop and was told to bring it in. Turns out it wasn’t something that could just be fixed on the spot so Ty took it and worked on it, got it riding better than new and I just want to say how impressed I am with the service I received to make me happy and keep me a customer. Thanks Ty! You rawk!

Ka
Review №84

Ordered the Raleigh Amelia and had it shipped to Recycled Cycles for assembly. When I went to pick it up, Kalani was extremely helpful and patient. It is a new style of bike for me and he took the time to teach me all about the bike and answer my questions, so that I would feel comfortable on it. His customer service went above and beyond and really was exceptional! It is rare to meet someone in retail who you can tell really enjoys their job and interacting with customers. I will go back in the future for tune-ups because of him.

Sa
Review №85

Needed new tires for a trike to keep my 90 year old father active during his safer at home time. They were fairly busy but still hot us fixed up and out in about an hour. Thanks for your safety measures and fixing us up

Da
Review №86

Gave me 30 dollars for my 500 dollar bike when I had to go to my moms funeral. Keep in mind I bought this bike from them merely months beforehand

Mi
Review №87

The morale seems strong here! The fellas were experienced and good communicators. Engaged group of people and enjoyable to be around :)

Je
Review №88

My wife and I both bought bikes from here and love them. The customer service and their knowledge was great and helpful! Thanks for all your advice!

ja
Review №89

James was very friendly at check in and Charlie made us feel welcome. We were able to trade my wifes old bike in for the latest and greatest model and walked away happy! Great Service!

An
Review №90

This place is superb, they take care of your maintenance needs. I just brought in my e-bike for a tune up and they did a wonderful job for the price. Plus, i had caps missing on the ends of my handlebars. They put new ones in that matched the rest of the blue colors perfectly and charged me nothing for it. AWESOME!

Gr
Review №91

Piece of cake! Stopped on by there for a bike for my older kiddo upgrading from the kid bike, and an awesome Schwinn Sidewinder practically jumped out at us and loaded itself in our truck :-p James is an awesome, abundantly friendly sales guy too, overall a great experience, will come again!

Ti
Review №92

Wow such an awesome place!!!! James you rock thank you very much for everything. I hope to hear from you of you ever get another mongoose fs-1 in again!!! You guys are the best!!!!

Ia
Review №93

I bought a 2019 Raleigh Talus 2 two weeks ago. I had issues with it after my second ride. I brought in for my 30 day tune-up after two rides because those issues should not have been happening. After the tune-up, I had the same issues and the problem was not fixed. I immediately brought it in again to explain the problem and the mechanic, Rico, was extremely understanding. He offered to redo my tune up again for free and replace the back derailleur with a better version free of charge. The best bike shops are the one’s like this that understand good customer service and how to keep returning customers. Even when mistakes are made, they know how to find a solution for them. Good people.

Du
Review №94

Great customer service!

Ra
Review №95

Just an FYI: They dont currently offer bike rentals, even though their website says they do. They will make you feel like no where else is renting right now and try to get you to drop $700 on a used bike, when you can go somewhere else in town to rent for $40.

Ch
Review №96

Always has everything I need and then some. Excellent place for a wide variety of bikes at fantastic prices. Has vintage and collectors bikes and cruise around town and mountain bikes.

Bo
Review №97

The only reason for one star is for the service employees who are very good. The problems with this business can all be traced to management/ ownership and policies that will cost them more in the long run than making a small investment in customer support in the present.I first bought a bike that they had on consignment. The manager, who Ill call Kevin as I dont recall his name at the moment, did everything he could to NOT make me feel supported or appreciated as a customer. After taking it on a ride, I discovered that the front suspension was unsafe. When I returned the next day, he tried to tell me that they dont accept returns on consignments, nor do they warrant them. I was given nothing in writing to this effect when I bought the bike, and in fact, Kevin told me that I had 30 days to return the bike. I then agreed that I would be glad to consider a new bike. The salesperson was Great and very helpful. I ended up buying a nice bike fro $800. The sales guy suggested I also consider a different type of tire and I agreed and so they were ordered. When the tires came in, I took the bike back and they installed the new, and I paid the install fee. After I got home, I noticed a strange piece of plastic protruding from the sidewall. I had to take another trip back to the store and the service guy saw it and realized that he had dropped the item and it wedged in the rim as he filled the tube. He took it out, reinflated the tire and I left. About two months later, I went to take a ride and my tire was flat. I removed the tire and tube. When I inflated the tube, I found there was a tear right at the base of the stem. This was clearly a flaw in the tube design/ manufacture. When I took it back, they replaced the tube and then told me that owed them for a new tube AND THE INSTALLATION CHARGE AGAIN!! I said no, this should be replaced as its clearly a flaw in the tube. The tech called the manager, again it was Kevin who proceeded to tell me that theres no warranty on tubes. I explained that I understand that, but this was clearly not my fault and its a problem with the manufacturer and I didnt buy it from them, I bought from the store. He refused to help me. I asked him, So, you are willing to drive me away as a customer and everyone I know who I tell this story to, all for a $20 tube, which probably only costs you $5 to buy?? He had no intelligent response and said Id have to take it up with the company that made the tube. Sooo, I would recommend you NOT buy anything from this company. They will make your life miserable all to save a whopping $5!! TERRIBLE OWNERSHIP AND MANAGEMENT AND JUST BAD BUSINESS!! CAVEAT EMPTOR!!

S
Review №98

Friendly and down to earth employees. I think every sales floor rep. Helped me out or made sure I was good. Helped me choose two bikes and get everything set. Good deals on cheap used bikes and a good place to find a $50 or more discount on brand new bikes too with their Scratch and dent refurbished bikes. Accessories are priced fair and not over priced at all.

Ca
Review №99

Exactly what we needed. My 8 person bike team going across the country all needed tune-ups, and this shop got us in and fixed up to tip-top shape in 24 hours! Derailleurs better aligned than ANY other mechanic has been able to do, and our bikes really needed the pressure wash too 😅Thanks to Laird for teaching us a lot we didnt know about bicycle maintenance, and Alden, Pat, and Matt for the smooth rides! Zero pretension here, just great maintenance at fair prices.

An
Review №100

My experience today was outstanding!!! 100% AWESOME!!! Thank you to Charlie for making my purchases easy today. I will continue to give you my business for the rest of my life!!! Great store, Great customer service!!!

Information
35 Photos
100 Comments
4.4 Rating
  • Address:4031 S Mason St A, Fort Collins, CO 80525, United States
  • Site:http://recycled-cycles.com/
  • Phone:+1 970-223-1969
Categories
  • Bicycle repair shop
  • Bicycle rental service
  • Bicycle Shop
  • Exercise equipment store
  • Used bicycle shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Activities
  • Bicycle rental:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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