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The Go to Guys
5114 E Terra Cotta Ave #3630, Crystal Lake, IL 60014, United States
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The Go to Guys

Comments
Br
Review №1

Brian always treats us like were his only customer! High Quality Guaranteed Work and Fair Prices! He is our GO TO GUY for car repair! THANKS Brian!

Bo
Review №2

Brian is a yoda-level sage, overflowing with automotive knowledge. His decades of experience are worth the price of admission, but his professional and courteous demeanor will keep you coming back. You can trust your car to The Go To Guys, and more importantly, you can trust The Go To Guys.

Hu
Review №3

This is far and away the best auto repair shop I have ever dealt with in my life! Brian is fantastic! I never met him because of my work schedule so I would drop my car off and pick it up after hours. We would communicate by calls/texts. He is extremely knowledgeable and acts and gives recommendations in a way as if it were his car. He goes above and beyond - he looked up recall information on my car, then found out what factory and when my car was assembled to see how it would be impacted by a recall. In short, he didn’t want to do work on the car and charge me if I could get it done via recall and have it done for free. In the end, he wanted me to follow up with him to see how it went. I’ve never had any auto repair professional want me to follow up with them after taking the car somewhere else just to verify what they thought. If you have any trust issues with mechanics, take your car here. Brian will definitely earn your trust.

al
Review №4

Brian was amazing! I had serious engine troubles on my Chevy Cruze and was nervous about taking it to a mechanic because I had been quoted thousands at the dealership to “fix” my car. I found the go to guys on google and read the reviews and decided to give them a try and I’m SO glad I did! Brian was honest, he listened to all of my concerns, he kept me informed throughout the repairs and called me to ask if I was okay with what he wanted to do and how much it would cost, he was quick, and he was so affordable! All in all best mechanic experience I’ve ever had and my car runs like new! Definitely my new go to guy!

Al
Review №5

Brian is amazing! I won’t let anyone else touch my car. Not only is he amazing at what he does, he makes us feel like family!

Am
Review №6

Owner is very fair and very knowledgeable. He is out to help his customers not take their money! I was extremely impressed with his work!!!!😁😁😁😁 Thank you Brian.

Cr
Review №7

I went to the go to guys after I had trouble with another shop, it was a fast turn around to get my car back running. No upcharges, fair labor rates, and trustworthy people just an all around a good experience.

Mi
Review №8

I was referred to The Go-To Guys by a current customer, and they came with a glowing recommendation. After my experience with them, its easy to see why!My Check Engine light came on in my 06 Elantra. Brian took one look at it and said, Yeah, its probably X, so Im just going to reset the light and you let me know if it comes back on. He did not charge me for looking at it or diagnosing the problem.When the light did come back on, he was quick to get me a quote and let me know exactly what was wrong, how much it would be to fix and when I could expect to have my car back. He didnt immediately hand me a bill or talk down to me like Ive had happen at the dealership. He fixed me up and got me back on the road.When the light came on a few months later for an unrelated reason, it was a no-brainer to take my car back to TGTG, especially because theyre conveniently along Rt 176 behind the recycling center. I was in and out in a matter of minutes, and picked my car up the same day.Ive heard that TGTG can be busy at times, because they have just a few employees and theyre pretty clearly VERY good at what they do. Ill wait the extra few hours or days before I go back to any dealership, because TGTG have what it takes to keep customers around. Thanks, guys!

Mi
Review №9

Great mechanic. Very knowledgeable and fair.

Ku
Review №10

Straight shooter. No dealership BS or corporate sales push.

Ma
Review №11

Brian is the best mechanic in the area!!

He
Review №12

Thanks for taking care of all my cars, Brian!

Information
15 Photos
12 Comments
5 Rating
  • Address:5114 E Terra Cotta Ave #3630, Crystal Lake, IL 60014, United States
  • Site:http://thegotoguysllc.com/
  • Phone:+1 815-356-1957
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car service
  • Mechanic
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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