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Perry Heating & Cooling
3266 E Grant Rd, Tucson, AZ 85716, United States
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Perry Heating & Cooling
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Ro
Review №1

Comfort technician Jordan Mills was a professional and courteous young man. He called me half an hour prior to his arrival to let me know when he would be here. He introduced himself, confirmed the purpose of the appointment, then got right to work. Jordan explained everything he was doing as he went. He was respectful of my gutters when placing his ladder which I very much appreciated.This was a great example of the service I have come to expect from Perry Heating and Cooling. I will continue to use them for my heating and cooling needs.Thanks Jordan Mills!

De
Review №2

The Perry company sent me someone very quickly after my call. Todd was excellent, honest, and explained in details the diagnosis. He could fix my old ac unit ( 18 years old) with his knowledge and at very reasonable price.

Le
Review №3

Jordan called to let me know he was on his way ... he arrived in the early part of the 3 hour time slot they gave me. He checked out everything and always put booties on when entering my home. He answered any questions I asked about the HVAC. Although it cost more than I anticipated (start up part) Im very happy with the service. I plan to schedule Fall maintenance with Perry, and work with Jordan again!Im adding to this post now (the first review above, was for the AC). Its several months since I wrote that, and Perrys technician, Jordan, just left after the Heating maintenance check-up. Im as satisfied with the service today, as I was for the first review. I appreciate the call to tell me hes on his way, his putting on booties, and wearing a mask...Hes professional, and hes a pleasure to speak with! Perry knew what they were doing when they employed Jordan. Thank you, Perry, for your high standards and professionalism.

Ce
Review №4

YourService technician Jordan should definitely be considered an asset to your team. He was extremely pleasant and answered all our questions in a way we fully understood. Was extremely patient with our questions.and made us feel comfortable. .

Wa
Review №5

Jordan Mills was our technician. Very professional. Did a great job. We have used Perry Heating and Cooling for over 30 years and have never been disappointed. Great team!

Li
Review №6

After finding out my AC had not been registered so no warranty your company offered” this is what we can do” suggestions. Went above and beyond to do business with a non computer person. Swapping paperwork about the warranty by text photos as well as receipts for labor. They went the extra mile. I was happy when they were done. Have recommended them to all my family

Gl
Review №7

All staff were friendly, professional and attentive to our needs, from making an appointment to the completion of service. We appreciated the time Todd took to explain the service he was providing on our unit.

Do
Review №8

Perry installed my absolutely fantastic unit - they coached me on the best one for the space without selling something too large. The maintenance of the unit is easily taken care of through their expert technicians. Jordan was professional, informative, and explained in detail the different needs to maintain a units functionality. Their staffs professional and pleasant demeanor shows that the company takes good care of their staff.

Fr
Review №9

Jordan was amazing. Kudos to him. A definite asset to Perry Heating and Cooling. We will need further service and request that Jordon be the one to finish the repair.

Pa
Review №10

Perry has been in business in Tucson for many years and because they have such a good reputation is why we went with them when we needed a new AC unit.We just had an annual service completed and we’re very pleased. The serviceman, Jordan, was very professional, on time and informative. He changed out our thermostat, programmed and explained how to we can make changes. He made suggestions on what we can do to maintain our unit more efficiently. We hope to request Jordan for our next service.We highly recommend Perry Heating.

Sh
Review №11

Jordan was great! Super knowledgeable and professional! Called the main line (Yvonne is helpful) and Jordan came out same day on both visits needed! Thank you!

Au
Review №12

These guys saved us during the week of hell... 110+ degree weather for an entire week. A/C units were dropping like flies in our neighborhood... all the same issue. Blown capacitors. We probably called 10 different companies and Perry Heating & Cooling was the ONLY company willing to come save our lives. (Even Alaskan A/C Same day or the repair is free like their radio ad says wasnt having it).Not only did they fix the A/C unit they offered us a solution going forward that would prevent the issue from happening. Looking forward to using Perry Heating & Cooling in the future for general maintenance. Thanks again for coming to our rescue!

Al
Review №13

We used them for a new AC a couple of years ago and still annoyed about the poor service and poor job they did. The unit itself is good, but they did a bad job on everything else and the thermostat sucks and reminds us of their bad job every time we use it. To top it off they were rude.

Di
Review №14

I would highly recommend Perry. Ruben Jr and Manny did an awesome job with the install of my new unit today. They were fast and professional. Awesome job.

De
Review №15

Great people. They will work with you to make a quality installation.

La
Review №16

Steve from Perry Heating and Cooling serviced our AC today. He was on time to our appointment and quick to diagnose our problem. He was efficient and knowledgeable and most importantly got our AC working again. Would definitely recommend.

mu
Review №17

Jordan was excellent. He communicated when he would be here, was on-time and very efficient. I had a tiny gas leak in the flex hose to the water heater that Jordan discovered, and he fixed it completely. Also gave me advice on getting a carbon monoxide detector. Thats why I use Perry every time - they are THE best.

Tu
Review №18

Manny and Reuben installed a new Trane AC and furnace. What hard working guys! They were both very courteous, friendly, and professional. The system is operational and I am thrilled.

Ja
Review №19

We just got a new Rheem gas pack from Perry H&C and we are very happy with the results. Weve had a preventative maintenance contract with Perry for years. They kept our old unit in good working condition and they gave us the peace of mind that if we have a problem they would come ASAP to help. We decided it was time for a new unit, so we asked if Jordan (service tech) could come over and discuss some options. He did a repair for us several years ago, so we know he is very knowledgeable with excellent communication skills. Jordan gave us a number of good options, we choose a unit that best fit our needs and it was installed the very next day!The Perry installation team (Ozzie + Robert) are outstanding! The next day, Reuben did a follow-up visit to make sure to everything was working as it should. Thanks, Reuben and all the Perry crew!

Su
Review №20

While I have used Perry H & C for years, I experienced Comfort Technician Jordan for the first time today. He was on time, masked, respectful, efficient and took time to make sure I understood what the issue was and my choices were. I received the email invoice with ratings for my unit promptly.

Ke
Review №21

Jordan was able to come out the next morning after we called. We described the issues we were having. He addressed those and gave the entire system a once over to verify that there were not any other significant issues. He repaired the components that were at issue and was done within the window we expected.

RC
Review №22

Jordan is a top professional who knows his product. Hes courteous, informative, answered our questions, and was expedient servicing our HAVAC system. I would like to request him for any further services we may need. We did purchase a 3 year service plan, as he suggested in order to keep our system working as it should be. Thank you Jordan. Jeff and Rebecca Mair

Ja
Review №23

Steve Miles did a professional job of replacing our AC condenser. Thank you for your fast and efficient warranty service. Andy and Jan Brown 7/16/2021

Be
Review №24

Woke up at 4 AM thinking I had come down with a fever. Nope, A/C was out. Happy Monday! Thought I would be toughing it out for awhile during this heatwave of 2021. Jordan Mills from Perry was here in less than two hours and had my 22 year old Trane back up and cooling in a couple more hours. Somehow they had all the parts on the truck including a new condenser motor. Jordan was very pleasant and friendly, and I would highly recommend him and Perry for your HVAC needs.

I
Review №25

My AC went out and on a holiday weekend, Jordan appeared at my door to fix it! I had a pre engagement that I could not cancel. Unfortunately my dog was not happy to be left at home with a stranger… I was so worried about putting him inside the garage in this heat but at the same time I desperately needed to attend the event and have my AC fixed.Jordan went above and beyond to help. He called me as soon as he was done and let my dog out bc he was concerned about him.Jordan did not leave or say well I can’t help you or anything other companies would have probably have said in my situation. Instead, he worked with me to call and help me out. He was willing to be patient with me and my family bc he realized we needed the AC to work. I can’t say how appreciative I am of his service and compassion.

Ja
Review №26

Jordan mills was great very professional A/c feels great thank you so much

Cv
Review №27

Jordan did an excellent job doing summer ac checkup. Very knowledgeable & professional!

tr
Review №28

Todd came to make up for a previous disastrous effort by a young colleague and more than made up for that and redeemed my prior experience with Perry.

Sh
Review №29

Jordan did an excellent job. He was prompt, efficient, and very professional. A definite asset to Perry Heating and Cooling

Sh
Review №30

Very fast service. Raphael was very nice & explained what needed to be done. I received a quote & it was very reasonable compared to large conglomerate companies. Support local businesses. I will definitely call Perrys again when needed. Thank you!

Ni
Review №31

I called this place because my Nest Thermostat was not operating correctly. The technician, Jordan, came out extremely quickly. He was friendly and professional.After a few minutes, he determined that while the nest was hooked up correctly, the Nest was probably faulty - no heat was blowing out.Im exchanging my Nest for a new one which will hopefully fix the problem.I would like to stress the Jordan is an excellent employee for this company to have, and if there is another problem, I would not mind him coming back out to my house to remedy it.

Ad
Review №32

My technician Todd at Perry was thorough, professional, and fair. He clearly indicated what was working fine, what was likely to need repair or maintenance soon, and what needed repair immediately. They gave me written estimates and signed invoices. Quick, prompt, and good.

El
Review №33

I was so happy to find Perrys heating and Cooling. I have a swamp cooler. Many companies do not have technicians who know how to service this old fashioned system. But Perrys has Estevan Bravo. He surely deserves a bravo for the many times he has had to trouble shoot our system and to improvise its fix. He also maintains our traditional heating system and keeps it running smoothly. He is prompt, quiet and courteous. Thank you Estevan!

Jo
Review №34

Just had an assessment for a split system by Jordan. Jordan was great to work with - on time, courteous, knowledgeable, answered all our questions. He represented Perry very well. Will most likely use Perrys services.

Co
Review №35

Great Experience right in the nick of time

pa
Review №36

Quick response, honest, and reasonable rates.

Da
Review №37

Annual check up that I use each year. Jordan Mills, Service Rep, called 30 mins ahead, arrived on time, was efficient, friendly and was professionally helpful. I will use Perry again next year.

Ku
Review №38

Perry Heating and Cooling is the most responsive and reliable company in the area. I was referred a while ago by a peer competitor for repairs to my A/C unit. Both comfort technicians Estevan and Jordan have visited my home. Both were very professional and knowledgable and immediately addressed the problems. Thank you, Perry! You earned my loyalty.

Th
Review №39

I called Perry H&C for an inspection of the HVAC system in my newly purchased house. I picked them because they were the ones that installed the system in the house and the person that inspected the house prior to closing said, after inspecting the HVAC system, he doesnt often see a system installed as well as this one and he explained the several areas where he felt the installer had taken extra care to ensure good performance. When Jorden, the technician, arrived. He inspected the system, quickly pointed out some minor issues and took his time to test everything and correct the minor issues. Jordan well represented the company in professionalism, politeness, respect and technical ability plus he arrived exactly when I was told he would. This was a great experience and a job well done (the condenser had a lot of debris in the cooling cools before Jordan cleaned it)! All aspects exceeded my expectations and I will use Perry as my HVAC maintainer!

Da
Review №40

Jordan quickly sized up the problem with our air conditioner and advised me on my options to resolve it in the most economical way. His original quote was based on the worst-case cost of labor. When everything took less time, he revised the price accordingly, saving me money.The air conditioner runs great now. The quality of service was excellent and I sincerely believe that Jordan had my best interests in mind. I would not hesitate to recommend Perry Heating and Cooling to anybody.

Ca
Review №41

Jordan came over to check on a leak, was efficient and concise in telling me what needed to happen if I wanted to fix it. Gave me honest info in regards to how old my unit is and what he suggests. I then asked him to come back to do some of the repairs discussed, he even went as far as cleaned out part of my gutter that was keeping the condensation from draining properly, he didnt have to do it but he did!

An
Review №42

Estavan and Roberto were prompt, professional and explained what I needed to improve my air flow. They cleaned years of dirt out of the ducts, cleaned up after completing the job. Both were friendly and arrived with their masks in place. Perry is now going to be my AC company of choice.. Great job. Thanks.

Su
Review №43

Ruben Felix of Perry Heating and Cooling just left our house after replacing a leaking copper pipe attached to our roof air conditioning unit. What a nice guy and a great AC man! Ruben did an excellent job quickly and efficiently. He provided a reasonable quote prior to undertaking the job and explained everything he had done when the job was complete. Ask for Ruben - you cant go wrong!

Sh
Review №44

Jordan just finished the fall check-up on system. Such a polite young man. He did a great job explaining what he did and was very courteous and friendly. Thanks for employing good people.

St
Review №45

Very happy with the service.

Ri
Review №46

I have been using this company for a few years now for annual maintenance. Last night, I noticed a water stain on my ceiling and crawled into the attic to see what was going on. The emergency drip pan was full...and leaking! I called Perry this morning and told them about the situation, and they had someone out to me the same day! My tech, Steve Miles, immediately diagnosed the issue and had everything fixed quite quickly. He was very professional, courteous and quite knowledgeable! Not only has Perry always proven to be a quality company, but they are also quite affordable! I thought this would be expensive and was pleasantly surprised when I saw the bill. Perry H&C will always be my go-to!!! THANK YOU!!!!!!!!!!

Ma
Review №47

Had issues with my old unit, they responded quickly and diagnosed my problem. Professional with straight forward resolutions and reasonable prices. They do quality work, I would recommend.

Ji
Review №48

Its all about value. We had another proposal that was considerably lower in price but, chose to go with Perrys reputation for good service and quality workmanship. It paid off. The service and product has been superior. Thank you Perry Heating and Cooling.

Jo
Review №49

Todd did a fantastic job checking our heating system. He made sure to wear his face mask and foot booties in our home. He was professional and courteous! Nice job Todd!

Da
Review №50

Our family has been doing business with Perry Heating and Cooling for the past ten years with no complaints or concerns at all. The most recent servicing of our ten year old air conditioner was today and as usual the technician was on time, professional, courteous and gave us a great overview of how the unit is running. As life long residents of Tucson, we depend on our air conditioning, and we could always depend on Perry to do right by use.

Pe
Review №51

We recently had to call Perry Heating and Cooling to see why our AC was blowing Hot air. The technician who came called to let us know when to expect him and he got here promptly at the appointed time. It was a very hot day and he cane inside to see if the problem was inside, then he went up on the roof and was there quite a while. When he came down he explained what the problem was and what he had done to fix it. His name is Estevan Bravo. He was very professional, knowledgeable, and polite. He has worked on our AC in the past so we were very pleased to have him in our home again. Professional, polite and punctual. Represents Perry in an exceptional manner.

Ja
Review №52

Anthony came to my house and provided superior service! He was very nice and professional. He was very thorough with everything he did and educated me without making me feel pressured. I highly recommend him if you want a good honest technician!

Ro
Review №53

Todd was an expert technician; very polite and efficient. He was a joy to have come and inspect our heat pump. He did an excellent job.

Ka
Review №54

I always make an appointment with Perry Heating and Cooling for seasonal inspection of my unit before turning on the heat. I was given a choice of timeframes that would be best for me. Jordan called within the given timeframe to tell me when he was on his way and arrived when he said he would. He was cheerful, polite, and made sure to wear his mask and booties before entering the house. He answered all of my questions and made a recommendation for an air filter with better airflow that would be effective even with dogs. Thanks!

Ly
Review №55

Jordan arrived on time, was courteous and respectful, wore a mask, answered all questions with good knowledge. Kept 6 ft social distancing at all times.

Ra
Review №56

I had several companies come over for a quote because it was time for a new A/C. Estevan at perry was the only one that took his time to explain each unit that he offered and the available options. The quality, warranty and price made this A/C worth the investment. I was very pleased with Perrys professionalism. The installers were clean and fast. Everything looks great and runs great!

Wi
Review №57

Very professional and very nice and pleasant service people. Also very neatWork.Very good explanations.

Ki
Review №58

Steve is the best! Steve is honest and efficient. He has taken care of my heating and air since I bought my home. When I had an air conditioner issue, I chose not to fix something and he told me what to watch/listen for. Sure enough when it did completely brake it was exactly as he had said. He is always very responsive with quick service. Ask for Steve and know you are in safe, competent, honest hands.

Ke
Review №59

Melissa the dispatcher was friendly and helpful on the phone when I called. She said a technician would be out that day, and he was - about 90 minutes later. Jordan the technician was very thorough and efficient in diagnosing (and explaining to us) & then fixing our AC issue. On one of the hottest days of the summer, they provided exemplary service!

Jo
Review №60

Jordan with Perry Heating was fantastic! He was out to my Father’s house after hours with in one hour of calling. He diagnosed the problem and spent the time to trouble shoot all possible aspects that could have caused the furnace to malfunction. I will be using Perry Heating exclusively at my own house as well.

He
Review №61

I would have to say Chris was my hero. My AC quit working. Well quit cooling my place. He was very professional and explained everything. He made it a point to check every possibility. He was able to fix it and even maintenance everything. The price was very reasonable. Thank you Chris for being my hero. I hate being hot!!

Da
Review №62

I called Perry Heating & Cooling last week to come out and take a look at my A/C which was blowing warm air. Todd showed up within 30 minutes. By the way - he was wearing booties and also a mask which I very much appreciated. Within a matter of a few minutes he found that the blower motor had quit working. A short time later, he had the new motor installed and my A/C was working again! The entire time Todd was courteous and very pleasant! I just want to say THANK YOU to Todd and Perry Heating & Cooling!

Bi
Review №63

Rafael from Perry Heating and Cooling arrived when promised and performed repairs on our non working Rheem home heater. Within minutes he discovered the issue and had it repaired and working perfectly. Rafael was very polite, courteous and professional and explained the issues clearly to us. He was even wearing a mask for all of our Covid protection. Perry Heating and Cooling was a great choice for me and will do repeat business with them if the need arises.

Ke
Review №64

The problem with my heating system was not easy to solve and the part that had to be ordered took a week to arrive, but I couldn’t have been happier with Todd and his professional attitude and concern about our heating system. I will be requesting him again in the future.

Ma
Review №65

Its the hottest week of the year so far, and my AC unit is failing! I called Perry H&C first thing this morning, and the tech (Anthony) was here by 11-11:30! He confirmed that I needed a new evaporative coil, but, fortunately, the part is still under warranty. Before he left, he had communicated with the office to get the part ordered and assured me that the turn-around time would be short. He was very efficient and very polite! I have been using this company since I moved to Tucson 15 years ago, and they have never disappointed.

Ka
Review №66

Steve saved the day! He was very friendly and did such a great job at explaining everything that was going on and how he was going to go about fixing it! He had everything up and running within a timely manner and did a great job at fixing my AC. I recommend Steve at Perry Heating and Cooling to all my family and friends because he does such a great job!

Cl
Review №67

Just had Perry out for an annual review. Great company driven by great service technicians like Jordan who took care of us today! He was very thorough - but his attention to detail of our AC units (4) were as if they were his own! Thank you!!

Te
Review №68

Our Technician Todd was on time, very courteous and took all the safety precautions due to virus! He offered great service and was quick and efficient and had our AC back up and running. Highly recommend Perry Heating and Cooling to anyone!! Thank you!

Pa
Review №69

Perry provides excellent service. We have used their preventive maintenance contract for years. Local, knowledgeable, fairly priced.

Jo
Review №70

Jordan just completed a visit at 3463 W. Red Bird Court, Tucson. He checked heating and cooling performance as a part of a HVAC service contract. He also discovered a fault left by yesterdays home inspector that was preventing heat from coming on this morning.In my many years of owning various homes across the US, I have NEVER encountered a more conscientious technician than Jordan. He is thorough, meticulous in his work, very technically oriented and by the book, courteous and forthcoming to the home occupants, and more than willing to explain what he has done and what he has discovered.Jordan is an extremely valuable employee, a great credit to the Perry H & C company, and worthy of every reward and benefit that can be given to him. PROMOTE and REWARD this MOST OUTSTANDING employee.

Al
Review №71

I had Steve Miles come over and look at my AC and he was very professional yet kind and friendly. I could tell he takes his job very seriously and he works in a timely manner, getting the job done right but also quick! He entered my home with a smile and left with a smile, a very kind and hard-working man. I would recommend Perry Heating & Cooling to anyone as whole and definitely Steve Miles!

Fa
Review №72

Happy with Jordans work today.

Br
Review №73

Ozzie & Jose were there right on time, and worked tirelessly to get our new HVAC system installed. They did a great job of keeping me informed of their progress. When completed, they hauled out all the old system, the waste, and cleaned up after themselves. Great job!

Pe
Review №74

I use Perry for my rental and my home. I have had issues with issues with hungry pack rats with one and an another AC unit not functioning. Raphael, tech, has always fixed each unit. He has been very professional, and knowledgeable. I was never overcharged or pressured into purchasing an AC unit. Just a wonderful honest company to work with that I highly recommend.

Cr
Review №75

Ac was blowing hot air. Called Anthony at Perry heating amd cooling and within a couple hours he was at the door. He was quick to diagnose the issue and promptly replaced the part needed. Couldnt ask for a better service. Thank you 😊

Mo
Review №76

Excellent service. Arrived on time and wore a mask.Took their time to find the problem we had with our Swamp Cooler.After they could not replace an old part of the swap cooler,they only charged for the service call and not for the time they tried to solve my problem.Very honest and courteous company. Would call them anytime.

Ka
Review №77

Jordan Mills was the technician and did a wonderful job! Will request this technician in the future. Thank You Perry Heating & Cooling

Ch
Review №78

Jordan deserves a five star for his service. Took the time to explain some new additions for my air conditioning. Perry Heating is very goodService and have had them for several years.

Jo
Review №79

Perry was recommended to me by my parents. They had used them for years. We tried them out and were very impressed. Furthermore, we got a long-term maintenance agreement with them and they call us when seasonal maintenance is due. They come when promised and work quickly. Excellent service

Ju
Review №80

These guys always come through for us. They are the most consistent and knowledgeable contractor in town. One of our new units installed in October 2019 wouldn’t kick on this morning, so I called Perry and they immediately called back and said will be put in the emergency queue. Todd showed up later in the afternoon and was professional, courteous and really knew how to troubleshoot the issue. It was only a blown fuse but he took the opportunity to replace all the fuses and change all the filters in both of our units. These guys always come through for you whether you need regular maintenance or whether you have an emergency. We’ve use them for 5 to 6 years now and would highly recommend them to anyone. Thanks to Todd for coming out on a Saturday afternoon to get us air conditioning again in the 108° summer heat!

Ri
Review №81

My mother’s heater quit working and Rafael from Perry heating and cooling came out and got it running for us after two other companies told us it couldn’t be repaired. The other companies just wanted to sell us a new unit. Rafael was very courteous and fixed it fast. Highly recommend Rafael and Perry heating and cooling. Great service!

Jo
Review №82

Perry Heating and Cooling came out to give me an emergency repair, and did not help me at all. They tried to tell me that I needed to buy either a new coil or a brand new system. This was not acceptable and totally false! - I had to pay $140.00, and also had to stay burning up in my house with my 6 year old daughter, because they would not help me. The next day I called another company that happily helped me get things running again. Beware, this company is only out to make profits. They have lost the will to help the people of Tucson Honestly. Very Sad!

He
Review №83

The technician was sent out to look at why my emergency heat was coming on. He found the coil needed to be replaced. It was leaking oil.He took time to find out if under warranty (it was). Saved me $$$. He will order new part with warranty and install. He was very professional, wore a mask, and had booties for walking in the house.

An
Review №84

Anthony came out and was real thorough with everything we needed. Never felt pressured to buy anything very professional! I highly recommend Perry!

Fr
Review №85

Rafael the rep was very helpful, went over what to expect. The installers were very professional, Rafael came back the next day and went over the new thermostat and made sure all our questions were answered. Disappointed our old system didnt last very long, can only hope this one will give us years of enjoyment!!

Be
Review №86

Great service. Knowledgeable technician.

Th
Review №87

This company and employees are wonderful. We had them come out for a check up because we knew there was a problem with our cooler/heater, of course there was, they tried to help us fix it but we figured out it was too old to fix. So had a new unit put in today. They arrived on time, were very polite, and explained what they were doing and how it worked. They put down coverings on the floor and cleaned up after wards too. I would recommend this company to everyone!

du
Review №88

My technician Steve Miles was excellent, best HVAC technician I ever dealt with. Will always request Steve in the future.

Ji
Review №89

On Dec. 5, 2019, Perry heating & cooling provided us an all around great service experience from Yvonne taking the call to Todd replacing a pressure switch on my furnace. They were both very professional and courteous! Todd worked on my furnace for about 30 minutes and quickly found and repaired my furnace problem. On the previous day, a heating and cooling company tried to sell me a new A/C unit when it was only a $206 pressure switch. Thank you for your great service and honesty!

Ed
Review №90

Predatory practices. Active price-gouging. Trying to be nice, I told them to complete repairs on a service call if under $500. My bill was $498.95 for less than $60 in parts and 20 minutes of work. I called the manager and he did not deny the price of parts or time spent on the job. He was not willing to adjust the price at all. I am an out of town military homeowner. Perry HVAC should not be trusted. AZ has no price gouging consumer protection. Buyer beware. $200 or even $250 would have been reasonable to me. Twice that? Predatory.

Ko
Review №91

Happy with the great service I received from Perry heating & cooling! Jordan quickly fixed my A/C and was very professional and knowledgeable in doing so! Thank you guys!

De
Review №92

Just wanted to thank Jordan, the technician, and Perry Heating and Cooling for getting our air conditioning system back up and running. Jordan was very professional, and he completed the job in less time than he was scheduled for.

Ad
Review №93

Is there an option less than a star? These people came out here and promised to get the motor of our AC unit in 7-10 business days. We called almost every single day to see if the part was even being shipped, no receipt, no email, the manager promised that it was being delivered each time. It’s been 7 days and if we didn’t call to ask where the part was, they would have never told us the part hadn’t even been shipped!!! And that we had to wait until August. We had to pay $400 just to get it expedited and it would get here overnight. Umm! No. Terrible serve, no email back and failed to comply with something they promised. And when the technitian got here, he said “ugh I have to get all the way up there?”

Ch
Review №94

Great technicians had my AC serviced by a tech named Chris he was polite and very professional I would definitely recommend him specifically, great with animals too

Ch
Review №95

I had a wiring issue between my thermostat and heater. I had been told by another company I’d have to cut into the drywall to repair and they couldn’t get to it until next week. Jordan Mills came up with an alternative solution (wireless thermostat), found the part, ran across town to get it, came back, installed, had me fixed and running by noon. I saved $300. Thanks!

De
Review №96

Although I have been a satisfied Perry customer for years, I am particularly pleased today. I called with a minor issue and was again pleased with the immediate service. Chris arrived promptly and fixed my issue in minutes and he could have easily been out the door, but he paused to ask me how I was enjoying my new system. I mentioned that my thermostat didnt work the way my old one did and I didnt care to be switching back and forth or programming. He immediately understood my problem and replaced my thermostat with one that just keeps the constant temperature. Today, I am happily able to forgot about the heating and cooling and just be comfortable. Thanks Chris Williamson for your special care for this old lady.

Da
Review №97

Rafael was prompt and courteous, informative and helpful. Overall experience was exceptional. We will definitely use Perry again.

Cr
Review №98

Steve M was very personable, knowledgeable, and friendly. He went above and beyond my expectations. He checked my system thoroughly and explained things so that I could understand. He was very honest about what I needed. I’m very pleased with the service I received and highly recommend Steve for your HVAC needs!

Ch
Review №99

Todd Jacobery Very nice. Very helpful. Gave us sound advice. When we need service in the future we will definitely request Todd.Thank you for your honest business practices.

Su
Review №100

I Was very satisfied with Jordans work and he was very polite and considerate

Information
27 Photos
100 Comments
4.6 Rating
  • Address:3266 E Grant Rd, Tucson, AZ 85716, United States
  • Site:https://perryheatingandcooling.com/
  • Phone:+1 520-326-4361
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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