user
MVP Heating & Air Conditioning
6902 N Camino Martin #140, Tucson, AZ 85741, United States
Appearance
MVP Heating & Air Conditioning
Comments
Ja
Review №1

MVP installed a combined furnace/AC unit for me about 12 years ago. Because my utility closet was too small, and because the newer units were larger than previous due to current efficiency standards, the installation, while professionally done, required that the unit be installed at an angle making access to my water heater and condensation line difficult. At the time, I did not take the time to enlarge my utility closet (which is in my garage and about 4 feet above the floor).I finally got around to having the closet enlarged, and I asked MVP to disconnect and reinstall my unit, rerouting all ducting and lines while doing so. The effort was considerable, including the closet enlarging by a separate contractor, and MVP performed superbly. The general manager came to assess the problem first and to define a plan of attack for his people. The people who later came to do the work--Daniel and Edgar--did an outstanding job. It took several hours, and it required work elevated from the main floor of the garage. Daniel & Edgar were very knowledgeable, very patient with my questions, worked continuously with a positive can-do attitude, and showed what Id almost describe as complete joy in doing the work. I never thought for a moment they this was a chore and therefore something to be finished as quickly as possible. They found and fixed a gas leak with no additional labor charge. They never hesitated to answer my questions, and they kept me informed throughout the effort. They are two special people.I highly recommend MVP and these individuals in particular.J Juraco

Ju
Review №2

We called MVP about our A/C not working and they came out the next day. They diagnosed and fixed my problem pretty quick. I was impressed by their professionalism and knowledge.

Ja
Review №3

Linda is so sweet, kind & understanding! She turns a miserable situation into something tolerable! 🌬 You go girl! 🦸‍♀️Steve was our tec & an absolute pleasure to have in our home! Even putting up with my joking that he looked hot & I should go turn the air on for him to cool down... Oh wait we dont have any, thats why youre here! Hehehe!!So very down-to-earth & professional that I couldnt even get mad that theyve had to come out three times its almost been a pleasure except being hot & miserable which Steve quickly put an end to & had the place cool🌡& comfortable in no time! Thanks MVP!

Su
Review №4

This company provided excellent service they work directly with TEP to provide a rebate for replacement purposes, the service techs were incredibly knowledgeable and no matter how the installation may have been they remained happy to be of service God Bless you MVP.

Sa
Review №5

The team at MVP is the BEST! From Linda in the office who works her tail off to run down parts and get clients scheduled to John Paul who provides fair, honest quotes and answers all questions to their incredible team of guys who install and repair. We could not be happier with their service!

Ge
Review №6

Pleasant, efficient. I would recommend them 100%They were fair in their pricing.

Mr
Review №7

Great service from the start, making appointment, John Paul coming out for courtesy review and estimate, to Edgar and team coming out and doing the install of split ac. Recommended to friends and family already.

Se
Review №8

Called the office, nobody answered and never returned my call. 😒🙁 someone else had to take care of our A/C.

Pa
Review №9

MVP is the BEST...the VERY BEST. When we purchased our new Air Conditioning unit a couple years ago, our summertime bill averaged $600/month. Last month, July, the hottest month in 125 years—since records were kept—our bill was only $150. Wow! That unit paid for itself in no time. We recently needed some attention on the unit. Steve helped us out—he was over unbelievably fast—sooner than he estimated and our bill ended up cheaper than originally quoted. To say we were please is an understatement.

An
Review №10

Same day service. Immediately found the problem and had the new condenser installed within minutes. Did not try to upsell or anything. Will call them next time our heating/cooling system needs repair.

Ga
Review №11

I was very pleased with the service call and Steve. He called ahead of time to let us know his arrival, He came to the front door and kept a safe distance from the entry way while he explained the purpose of his visit, He spent very little time in the house most of his time spent on the roof where he could capture his Data, and finally when ready to leave He stepped into the house and kept a safe distance and let us know the AC was working as it should and that there was no need of a signature and that he would have the invoice with his report E-Mailed to us in a short time. Everything worked as it should and we are very happy with MVP.Gary Murphy

Je
Review №12

Original review was not good and I am happy to say I was contacted by owner and all was made right. It’s nice to know that there are business owners out there who actually care and will step up to make things right. It is nice to change this review and recommend them again.

Ja
Review №13

Prompt excellent workmanship and very fast to boot.Very fine service, very happy!Best price you can find! We needed to get a complete new system & MVP was thousands less than any one else in town. I got 6 estimates. Give MVP a call!

Je
Review №14

John Paul and the team was awesome!

wa
Review №15

MVP has become a victim of its own success. Cant leave voicemails because the box is full. Have to wait in excess of a week for no cold no air service calls. They seem to be more interested in selling than doing the actual work. I signed a long term maintenance agreement with them. And I will just have them do the maintenance. For real issues I will go elsewhere. They are just too slow, expensive, and they just dont care anymore about the customer: Just their cash. So sad compared to what they used to be.Here is an update on my review:. The owner reached out to me and I am satisfied that he is taking steps to improve his business, and he went out of his way to communicate with me. I believe that he is a good guy. He was just too detached from the business because of various reasons. I think that the changes implemented will result in a better business for the consumer and community.I will be having his folks visit my place again sometime before the end of the year. And may update this review further.

Ro
Review №16

I had a new furnace and air conditioner installed. Good price and excellent service. I am very happy with MVP.

Pi
Review №17

Wonderful service.We had to change our 10 years old A/C unit on our second floor and had an amazing team coming over. They worked nonstop, did a great and clean job. The guys were professional, honest and friendly. We’ll definitely call them again for any service and strongly recommend them.

Da
Review №18

Outstanding service! Exceeded our expectations. I had some difficulty with a complex wireless thermostat installation that I attempted to do on my own. It wasnt clear if the heating and air conditioning system was compatible with the wireless thermostat and after contacting the manufacturer of the thermostat I gave up. When I called MVP heating and air-conditioning Danny Lopez took my call and walked me through a troubleshooting process. He spent about 20 minutes or so with me on the phone and never asked for a penny! With my air-conditioner up and running again I scheduled Danny Lopez to visit us on a Saturday since were leaving town the following Monday. He showed up 10 minutes early, breezed through the thermostat installation, checked the external wiring and completed the installation with our new wireless thermostat without a hitch. He also provided some maintenance tips while being completely professional, knowledgeable and very courteous. We highly recommend MVP heating and air-conditioning without any hesitation. Thank you again for providing outstanding customer service and an excellent value!

Do
Review №19

The three most expensive things folks usually buy are their home, their car, and yes new air conditioning!Our recent experience with local AC contractors here in Tucson showed that MVP is far and above the rest. From a no nonsense bid process to a quick and professional installation, this company was top notch. We had a new Trane heat pump system installed for thousands less than the competition and in record time. The techs were courteous, efficient and extremely clean in their work.Do yourself, your family, and your pocketbook a favor and give them a call. Youll be glad you did.

To
Review №20

MVP Air Conditioning is awesome! They gave us an excellent price on a new Trane central A/C unit and installation. They are courteous and take the time to explain everything they are doing. We have two rental houses next to each other, and the MVP tech went next door and fixed an A/C leak at the other house for no extra charge. MVP even called a few days later to ensure that everything was working properly and that we were happy with the service. We are very pleased with MVP and will be using them for all our A/C and heating needs! We highly recommend them!

Li
Review №21

I worked with other companies in town before and had bad experiencies. A coworker recommended MVP and after the first interaction I realized I would not have to look for another company. MVP staff is competent, honest, careful, respectful and mindful. Since it was a historic house they even had a structural engineer to look over the plant to make sure it would support the unit. I have been recommending them to all my friends.

Su
Review №22

Ive been very pleased with my HVAC system and MVPs service. I would recommend them to anyone. I purchased my system from them 8 yrs. ago.

Bo
Review №23

Honest answers, good work, no inflated up-charges. I wish I had used their services before my two A/C units went belly up during our 112 degree heat wave. Abraham was there the next morning, and fixed both units in 90 minutes. I am very happy.

Mi
Review №24

MVP installed a new high efficiency AC unit and furnace for me back in 2011. They were great to work with and I noticed a reduction in the monthly electric bill right away. Now that the system is a few years old, I decided to start having them do regular service on it. Our whole family has been impressed by the level of professionalism and responsive service, back in 2011 and now again in 2017. Im so glad we selected MVP for our air conditioning needs!

Je
Review №25

Excellent customer service! We needed an entire AC/heating unit installed. MVPs was the best price for the unit we wanted. The employees were fast, friendly and professional (& very patient with my little ones asking question after question). We are looking forward to a cool desert summer ... Thanks to MVP and our new Trane AC! I would absolutely recommend MVP to anyone!!

Ia
Review №26

Have used MVP twice now. Competitive pricing and excellent service. You can rely on MVP, and with the summer we have just had...that is worth a lot! Highly recommended 👍👍👍

Ne
Review №27

I would highly recommend this company. Their service was excellent, all personnel were very friendly. The owner treated us with exceptional courtesy - and he beat the price of one of our other quotes by about 1 grand. Even further, the day our unit was installed there was a small glitch that caused the system to shut down. I put a call in, and about 45 minutes later the owner showed up and fixed the problem, and our unit has run perfectly ever since. I couldnt say enough good things about these guys. Id use them again in a heartbeat! Thanks MVP !

Al
Review №28

The service was excellent and the technician was very aware of the special circumstances caused by the pandemic and did not threaten our health in any way,My experiences with MVP have been excellent since we had them replace one of our Trane systems,

Jo
Review №29

I dont know how they did it on a Monday in the middle of the summer but MVP had a technician at my door in only a few hours. Their techs were clean and friendly. I got honest quality service from a company I am now recommending to anyone who asks.

Ge
Review №30

First, I would like to say that I never do reviews...…..ever! But in this situation, I felt it necessary. Recently, I had a new AC unit installed by MVP and was so happy with the work. However, about 3 weeks later, my hot water heater went out and it just happened to sit behind the AC unit in a storage closet. I called a few different plumbers and could not get anyone to respond, but had one company come out and give me an estimate that was an obviously inflated price. I called the guys at MVP (Danny, in particular) and was tearfully explaining the situation. The very next day, MVP sent out some guys to scooch the AC unit over and install my new hot water heater (reinstalling the AC, afterward) at a price that was reasonable for the work done. Jeff Vogler, Danny, and all the guys at MVP are honest, fair, hard-working folks and, unfortunately, you just dont find that today. Thank you so much and I recommend you guys to everyone. Geri.

Be
Review №31

MVP Air Conditioning is all about their customers, they take pride in making sure the installs and service are done right the first time... They provide all the available rebates and promotions available at the time as well as provide maintenance agreements to keep everything running in tip top shape..

Le
Review №32

The owner is rude and overcharges for the work. The company tacks on the service fee on top of the work instead of including it like most companies. If you want a smart thermostat dont bother with this clown show, he will try try to force the Nest on you. His trucks carry no other option. If you question him on the price of the unit and the cost to install it, the owner will proceed to lecture you about how much it costs to put his trucks on the road and to honor his already weak service calls. Not my job as consumer to reduce your costs. He then proceed to lecture on how he is one of the best, clown....You wont. I will now take my business elsewhere 🤙🏻

Ea
Review №33

Been very happy with the service I have gotten from MVP.

Cu
Review №34

3 years ago MVP serviced, our then 14 year old ac unit, and said “call us when it dies.” It died Monday afternoon around 4. Danny was here at 6. Checked the unit and it indeed was done for. Portable AC units installed Tuesday AM. New Trane HVAC system installed Thursday. Great crew and new unit cooling by 4 PM! Sooo quiet and much more efficient.We are very satisfied. Thanks again

Mi
Review №35

MVP responded quickly and performed the service needed on my AC. My Ac went out on a Sunday afternoon and they accommodated me the very next day without any delay. They know their business well and know how to treat their clients well.

Ch
Review №36

MVP responded quickly to my needs and my system is running great. Danny was excellent to work with.

No
Review №37

Thank you MVP for your quick courtesy and excellent service I highly recommend!

Ja
Review №38

MVP was on time and very professional. My wife and I couldnt be happier with the price and the cold AC. See you guys at our scheduled maintenance.

Information
19 Photos
38 Comments
4.7 Rating
  • Address:6902 N Camino Martin #140, Tucson, AZ 85741, United States
  • Site:https://mvpairconditioning.com/
  • Phone:+1 520-462-2590
Categories
  • Heating contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Furnace repair service
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations