I was a vendor here and Rick Was great to work with. Straight shooter, knows the business, and always saw satisfied customers when I serviced. Always treated me with respect, decency, and made sure I was okay when I was there.Go this place knowing you’ll get honest work.Hi to Iric as well! Great guy

The best place to take your car! Great service and they explain everything to you.

I used to have my car serviced here in the 90s. I moved out of town in 2000. Just got back early this year and was happy to see that this shop is still there-- same owner-- same great service. Ive always felt that I was treated fairly in there. And as a woman, sometimes you arent. But here, the owner is honest and reliable and fair. He thoroughly explains everything and he is just an all-around nice guy.

Very friendly and helpful. Answered all of our questions. Replaced the motor mounts in my Honda Element and my car now has no vibration at all.

I’m not from around here, but was at the tail end of a visit before a long road trip. Naturally, cue the triangle of death on my Prius. I limped to the shop, and Rick couldn’t have been more helpful! Not only did he diagnose AND fix my problem on a Friday, he ran a complete diagnostic and told me what I may need to work on coming up. He didn’t try to upsale or take advantage of me. He patiently explained the problem and gave me a quote that was spot on.I feel lucky to find places like these that could so easily take advantage of a situation, but don’t. And beyond that, they offered to give me a ride to a local mall or help get a cab to a friend’s. They took a stressful situation and made it a lot easier!

Great customer service. Rick is great. They only replace what you need, no extra add ons. Highly recommend

Awesome mechanics. Great staff. Fair pricing. My mechanic since 1995. Wont ho anywhere else.

I enjoy working on my older Subaru as its an affordable car that Im not too terribly worried about destroying while I learn the basics.However, in attempting a timing belt change, I ran into trouble making some, shall we say, choice decisions. After making an utterance of equally choice words (crass even), I gave I.S.C. and Rick a call to see if they could undo what I had wrought upon my Subie.From the beginning Rick was beyond professional, knowledgeable and helpful. This was by the far the best experience Ive ever had with a mechanic/getting a vehicle repaired. Using, no doubt, a plurality of skills, Rick had me in and out and back on the road at an affordable price in the blink of an eye. No gimmicks, no up-selling parts I didnt need. These are salt of the Earth, honest tradesmen. A veritable diamond in the rough.If you havent yet decided where you need to get your import repaired, dont hesitate! Give Rick and team a call. Youll be glad you did.

Always excellent service and clean shop.

Rick and his colleagues at import service center are the best group I have ever run across to take care of any of my automobiles. I ran into serious trouble after my husband and I became ill and these wonderful people not only were patients but it helps me through the economic struggle it took almost a year-and-a-half and they never let me down they are honorable decent wonderful people to work with you will not be disappointed. This is the way businesses with integrity and kindness work. Go! I am indebted to them for life for their professionalism and kindness which goal s hand in hand as our life goes on. I celebrate good people these are very good people who do their jobs and go the extra distance for their clients. I am extremely grateful for them going above and beyond and trusting in a person they had not had prior client relationship with. A + + + to the infinite

Excellent staff and service!

If you are looking for an honest, reliable, knowledgeable, and dedicated mechanic, Rick Burnett is the person to see. Rick will only make required or necessary repairs. If additional repairs are required in the future, Rick will give you his best estimate as to when you should have those repairs done.I have used Rick’s services for over 10 years—he is super efficient with his tools and his shop is very well organized as well. He is a professional individual and all his assistant say they learn many things from him every day. I believe Rick Burnett is one of the best car mechanics in Tucson, AZ. I strongly recommend him for all your car care.Respectfully,Johnnie Edmond

I was referred to Import Service Center by my trusted mechanic of 12 years who no longer works on older vehicles. I needed a lot of intensive work done on my 2001 Accord, including a motor mount and struts. Rick and his team took the extra time to re-inspect items that had previously been reported to me during an inspection in November and gave me better information to work from. I appreciate their thoroughness and professionalism. All work was completed as promised and came in totally in line with the initial estimate I was given. The car drives so much smoother now thanks to the team at Import Service Center. Greatly appreciated. Kudos to Heather as well for the time spent giving me a ride to and from my place. I would recommend them to any import vehicle owner.

Rick and his staff are honest and straight forward and do good work for reasonable prices. I trust them completely with my car. What more could you want?!

Rick is honest, professional, very knowledgeable and friendly. He will take the time to explain what the problem is until you understand it so you can see the value in his work.

I wish I could give them more than 5 stars. The AC went out in my Infiniti, and I brought it in to Rick. The warranty that came with my loan is from a pretty shady company, and Rick went to bat for me with them. Originally they only wanted to cover a small portion of it because the other parts of the system werent broken yet. He convinced them that they would be broken in a few months if we didnt replace all of it, and he got about $3000 of the repairs covered for me. He fought with them for 3 weeks for me. I cannot recommend this shop enough!!!!

Rick and his team have been caring for my vehicles for the last 28 years...oil changes, routine maintenance, brakes, and engine rebuilds! He is thorough, knowledgeable and communicates any concerns to me. He is honest and I trust him to keep my car in good shape! I highly recommend Import Service Center!

I needed a new transmission because my other one was shot. The owner was very honest and the transmission install they did was very reliable. Pricing was reasonable, I highly recommend this place. Rare to find an honest mechanic today and so far so good. Thank you!

Rick and his team have worked on all of my families vehicles and the experience has always been top notch. The service is always exceptional and they are extremely knowledgeable and very honest. It is hard to find this combination at most shops including the dealership in my experience. I recommend Import Service Center to everyone with confidence as I know they will be taken care of.

Great service and knowledgeable staff. I went for just the standard 15000 mile service and oil and filter change. They were proactive in checking over everything and they discovered a potential problem caused by a previous service company in Denver that could have been very damaging. Glad they caught it.

Very knowledgeable, do excellent work, provide honest advice in regards to your vehicle to make informed decisions on repairs and not do un-neccesary costly repairs. Have kept my vehicles in great shape for the last 10 years.

Rick and his team members are amazing. We have been bringing our vehicles to him for about 20 years now. Everything is thoroughly explained to you and the work perfomed is excellent. Love his honesty, reliability and humor. Thanks for keeping our cars well maintained!!

These guys only work on imports and they are very good. Honest, thorough, and informative. Rick Burnett is a good guy to have in your corner if you drive an import.

Rick & company do their very best to serve the customers needs and provide a comprehensible analysis of ones automobiles status. The facility is extremely clean and well maintained. The location is convenient and the personal contact legitimate and reliable.

Excellent as usual! Rick and Heather are great to deal with every time we visit there for our automotive needs.

While passing through Tucson, I needed my car A/C checked. The folks at Import Service made sure I could get in immediately. The checked the car visually, then did a more complete inspection to determine the issue. I was in and out within 2 hours and extremely satisfied with the results as well as the price and all the people there.

I have been a very satisfied customer for over 5 years. Rick and his staff are professional and courteous, but even more important to me as a widow, they are reliable and trust-worthy. I would recommend Import Service Center to anyone.

I own a 1993 Acura with close to 300,000 miles and have been taking to Import Systems for almost 20 years. They have a complete understanding of my vehicle and basically keep it running and safe. The staff is friendly, helpful and knowledgeable. I highly recommend Import Services.

I workeded in auto repair for a couple of years so I know about auto service. Rick and his crew are by far the best in the business. I do a lot of my own maintenance but when I get into a job thats over my head I go see Rick.

Trustworthy, fair prices and quick turn around.

Rick and his staff are superb, they are honest and very friendly. I highly recommend Import Service

We have been taking our vehicles here for almost nine years. Great conscientious service. Highly recommend to any one looking for a reliable and honest mechanic.

Ive been going to import service center for about 3 years now and Im so happy I found them. Rick is a standup guy and Heather is very helpful and accommodating. This is my shop!

LaJuanna R.Have been taking my cars to Rick since 1995. He monitors what requires attention and lets me know what will be needing to be done in the future so I can plan for it. I had taken my cars to dealerships in the past and would get totally ripped off. I wouldnt think of taking my car to anyone else. Good to know I have someone I can totally trust and would highly recommend him and his mechanics.

Reliable, reasonably priced, trustworthy, professional, and courteous. What more could you ask for?

Great place would recommend to family and friends

Personable and professional!

Good people, good work but rather expensive.

Excellent service for both car and customer...Thank you Rick!!!

Very satisfied with service

Went in for a 60 K mile check-up. They charged me for many things I didnt need and tried to sell me even more. What a rip-off!

They do good work

Import Service Center always goes above and beyond in their service.

Great service