Amazing service, awesome staff, wonderful experience. After a collision, my Honda Civic was serviced by Leo (technician) and supported by Emily (receptionist) and I cannot express my immense gratitude to Royal Collision and their staff and partners for their help getting my car back to top-notch and for working with the insurance company to make this experience incredibly smooth and stress-free. Highly recommend. Excellent work, great communication. Above and beyond. Thank you!

5 STARS! Excellent work, professional people and detail oriented process done to high quality standards. I am extremely critical about quality of work and this shop, I believe, is the best in Tucson by far. They work exactly to dealership OEM factory repair standards and codes. I have had tons of work done at body shops over the years, so i am very familiar with what is involved in the work.. They do not short cut process, time nor materials like other shops. They do not manipulate process. They also will not break rules, they are honest and transparent about what needs to be done. I saw a few negative reviews online about Royal but a friend told me to disregard them, that any negative reviews are total nonsense and I trusted my friends advice. He was right. I dont have a single negative thing to say about Royal Collision on competition parkway. Work can be done fast, cheaply or done right.. if you care about work done right, this is the place to go. What i could assume about any of the reviews under 4 stars - Some people try the blame body shops for bad insurance coverage or try to abuse the repair process.....then rant about the body shop for things that have nothing to do with the shop. Anything that they touched was repaired and restored to like new condition, even any aftermarket details. Paint work, body panels, interior work, mechanical work were ALL flawlessly performed. I highly recommend going here with confidence.

2 delays since originally promised. I now told my vehicle will be ready tomorrow August 25th.

These guys were awesome fixing my new truck that was damaged by a shipping company and got it back to mint condition. They even came in below the original estimate. Marty took great care of me and was very transparent throughout the process. Very happy I went with them.

Repair took over 2 months. Told parts were difficult to get. OK. When we received the call to come and get the car we were shown the work from the rear end collision. This all appeared ok. We were handed the keys and the person left. When I walked to the side of the cat there was a good size dent and paint scratch to the metal of the car. That was not there when we left the car and was not part of the accident. I would say it happened while on their lot and ought to have been repaired before the car was released to us. Also as I started the car it registered 4 tires with low air. I would say that for over $7000 of repair costs that vehicle wasn’t really ready.

My vehicle was in an accident and went up a curb. My insurance brought it to Royal Collision in the Auto Mall. Royal Collision was able to do a majority of the repairs. After the repairs, they called me to pick it up. After I picked up my car, there was still an awful noise coming from the accident area. After returning my car I found out they did not test drive the vehicle. They had it for about another week (on top of the two and a half weeks they originally had it). They were not able to figure out what was causing the noise. I brought it to my car dealer and it was the control arm. My dealer had the repair fixed within two days. Royal Collision had my car for an unnecessary amount of time. This location fixed somethings but were not able to completely repair my car.

Royal Collision did the accident repair on my 2016 Dodge Ram. They did a great job. My truck looked like new when they finished. Anthony and his team are very professional and friendly. I highly recommend them to anyone that needs accident repair. They are great!

They did a great job from start to finish. Car looked amazing when finished. I worked with Anthony who was top notch throughout.

2nd time Ive used them . Excellent service and stellar work . Nicest people Ive met in the industry .

They go above and beyond to ensure customer satisfaction. Working with Marty to repair my car was painless. Marty ensured my car was in the right hands. They were super responsive and fast to get my car back.

My car was involved in a hit and run i took it to Royal Collision Center and i worked with Marty and he did amazing job in making sure my car was in great hands and they were fast to get my car back and he told me it was going to look brand new when I would get it back and he was right my car looks amazing . Thank you everyone at Royal for taking care of me and my car.

Great company and crew. Anthony did outstanding job even when was no parts due to the GM strike. Got the parts from other dealers and restore my Escalade back to almost new. Got my business always.!

Best collision repair in Tucson

Courteous, friendly, and honest body shop. Were upfront with costs and timeline to finish my repairs. Anthony was great, keeping me I formed during the process and delivering great results. They offer a courtesy driver to help with drop-off and deliveries and work with Enterprise if you need a rental. Beyond satisfied with my experience.

New to Tucson and my trusted car guy is 3000 miles away. Needed minor repairs so I called the local BMW dealership and they connected me with Royal Collision. Justin and the entire staff were friendly and professional and the repairs look great! Theyve definitely won my repeat business if/when it might be necessary!

The Royal collision center is on point and take great care of you. Collisions suck Royal makes it much more tolerable. Great job Royal

Fixed our nearly totaled Lexus RX after a tree fell on it. The work was good except a few places where they were supposed to repaint were actually just buffed. The sunroof also has a weird whistle now, too. Didnt notice until later. Contacted them but nothing was done. They claimed it was like that (not!!) And that insurance said buffing was okay.

Amazing Staff and most importantly Amazing reliable work!

Anthony has exceeded my expectations for customer service!I have had 2 other cars repaired here and I requested this shop again. I love the absolutely can do attitude and am grateful for Anthonys having taken on the burden of the timing so that Im not carrying that weight.Thanks Royal Collision !

I work for a large tow company here in Tucson, Az. and we transfer vehicles all over Tucson and Im here a lot at this location and other Royal locations, they have great friendly staff and clean facilities, safe to do business with and I highly recommend, Where i would take my mom if she ever needed it! 🤙

Awesome quality work ! Highly recomended they fixed my mbros range rover !

Very very easy. My car had damage and the body work looks fantastic. Justin was very helpful. The whole process of getting my car repaired was simple

They fixed my car, eventually, and it looked fine when it was done. Also, they sounded a bit more professional over the phone, like they knew what they were doing more than the other places I called. But, it did seem like they needed to be reminded from time to time that they have your car and you want it back.

Never been here, and i figured try some place new and see what this place has to offer so I went in for quote, I had asked them how much itll cost to repair at least 2 areas on my car that the clear coat was peeling away on my 2002 mustang. We did the walk through and I showed them there is no body damage, just that the paint was peeling. The gentlemen took down my info, had a discussion how they worked and confirmed all my contact info, I was very polite and mentioned a few concerns, and said they would get back to me in a week. I NEVER heard back from them. Tried calling them, and never returned my phone call or responded to my e-mail! Extremely unprofessional! Definitely lost me as a customer that was willing to work with them on my car

Marty is a great advisor and always puts the customer first and follows through.

Amazing services and all you do is sit back and let them do all the work ask for joe blackwood this guy amazing

Very efficient

Really great people. Helpful, quick, detail oriented.

Got an estimate

Top service at reasonable rates.Hands down best body shop experience.

They do amazing work body shop

Busy place, I wonder if they sell cars

Ive had multiple collision repairs done here at Royal collision center at the auto mall and Belliny has always treated me right! Will keep coming back whenever I need to!

Great customer service

Come on down tell them William Hernandez sent you.

Very helpful and courteous

They took care of my vehicle and fixed everything that was damaged in the accident and kept me posted.

Went for an estimate, started listening to three sales guys Bs instead of taking care of potential client, walked out. Do your job, Im waiting on you.

Exceptional Service

Did a good job but a little slow.

Did a great job

Looking into paint

Nice people very helpful

Good

Good