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Mike Savoie Chevrolet
1900 W Maple Rd, Troy, MI 48084, United States
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Mike Savoie Chevrolet
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Ni
Review №1

It had been 8 years since the purchase of my last new vehicle. I recently leased a 2021 Chevy Blazer RS and I couldnt be more pleased with the amazing service from my Sales Associate Karen Meyerhoff and the Mike Savoie Team! Kind, Courteous, and Professional are a few key words that come to mind. But what really stands out was that Karen made me feel comfortable and worked hard to get me exactly what I was looking for. In a cut-throat sales world, I never felt pressured or that my needs and budget were being pushed aside in the name of a sale. Not having had a new car sales experience in a while was intimidating, but Karen and crew changed all of that from the friendly hello I received entering the showroom. I would definitely recommend you stop by the dealership and speak with Karen if you are entertaining the idea of a new vehicle.

Be
Review №2

I am happy with my Mike Savoie experience. I walked/drove in without an appointment & was lucky enough to be taken care of immediately.However, an $8-$10 burned out rear tail light should NOT COST me $785.08 to replace the Right Rear Trim/Tail light unit, due to moisture INSIDE the unit & then send the unit to Chevy for examination.

Ma
Review №3

Katie, my salesperson was very professional & courteous. Leasing my new vehicle was quick, efficient, & painless. If fact it was an enjoyable experience! The Service Department is also the best Ive ever encountered, and Ive been having my oil changed and tires rotated there for over 3 years. Never a problem.

Ta
Review №4

Louie was phenomenal! He was patient as we worked through my deal. His manager Rob also did an excellent job expediting the process!

Lo
Review №5

Paul was the service advisor who oversaw the electrical problem I was having with my 2014 Corvette. He did an excellent job and even offered to keep my car inside while it was in his service department. I recognized Paul but what really blew me away was that he recognized me too!!

Je
Review №6

My vehicle was ready before the time they had promised. I really appreciate their service. Thanks again.

Br
Review №7

My less-than-year-old Silverado 1500 broke down and I had to have it towed to this dealership due to the vehicles proximity to a Chevrolet authorized center. I called the dealership to tell them of my incoming vehicle and asked if they had a loaner that I could use since I was in a city 2 hours from my home. They informed me they couldnt get me another truck...didnt have any. I needed something large enough to haul my cargo currently in the bed of my truck and understood this dilemma due to vehicle shortages all over the world and so sought out another option to get my stuff transported home. It was a Friday night so Savoie was closed until Monday the next week. Monday they called to tell me they wouldnt service my vehicle because I had loose wires all over from an aftermarket plow installed... I told them the wiring on the truck was in no way affecting the fact that my battery and/or alternator caused my truck to completely die out and then had my mechanic meet me at the dealership late Tuesday night to inspect the installation. Everything was solid and not affecting the truck electric problem. I even removed wiring to make their diagnosis process easier. The next day the service advisor called me to tell me again, we wont be touching your truck until you remove all aftermarket hardware... Really?? And how practical was that request? This truck was not even a year old and my daily driver. They showed NO concern or compassion for my situation without a vehicle and left me in the cold...literally. I have been a loyal Chevrolet customer since I graduated high school in 1995 and have NEVER had such poor customer service. 11 days later my truck is still sitting in their lot. I called GM corporate to report the poor service and demand that my truck be towed again to where I bought it (Wally Edgar Chev.) GMC is taking action now to have it moved. Dont trust this dealership for taking care of you in hard times when your vehicle is leaving you stranded...Pity.

Da
Review №8

Easy to make appointment. Ready when I got there. Quick tire repair (I ran over a nail), and excellent work. Great price. Saved big $ compared to what a new tire would have cost. Would definitely recommend. A+

Br
Review №9

They fixed my mirror within minutes, got me in and out. No fuss no issues. Amazing and friendly people.

Ca
Review №10

Eric Murphy was nothing short of professional, and so pleasant to work with! He made sure that I understood the process from start to finish - from picking out the perfect vehicle for me, down to each step of the financing process. He ensured that I was 100% happy/comfortable with each decision I made and made getting my new vehicle very seamless & efficient!! Thanks so much again Eric, can’t wait to work with you again in the future :)

Jo
Review №11

Ordered a new C8. Ordering was super easy. Except for factory shutdowns, the car was delivered as promised. Paid MSRP with no deposit. Recommend for anyone wanting a new vehicle

St
Review №12

Eric is the best, always looking out for me as a repeat customer, and truly made sure I was happy with my purchase.

Jo
Review №13

Paul Verducci is so efficient and dedicated. He is the best service person I have ever worked with.

Ti
Review №14

First time leasing a car and Katie Burton made the process as simple and fast as possible.We had called earlier before arriving knowing that inventory was low on many vehicles, from the get go Katie was extremely friendly and patient with our many questions we had.When we arrived she had us all set up to test drive the car I was looking into buying and explained the differences between the models and years they had available.She got me into a car with way more to offer than another dealership we had gone to before had, at a lower price!All around an extremely friendly person that took away a lot of the fear and awkwardness of buying a car that youd normally expect.Thank you Katie!

Ch
Review №15

Staff were very helpful and I had my vehicle back much quicker than expected.

De
Review №16

Thank you to Sandy, for being professional and getting us our truck fully loaded as wanted 💜🙏🏽

Al
Review №17

Paul is the best guy in service I have ever had working on my car. He’s been great at explaining things to me, VERY Friendly, and always making sure i am happy and comfortable!!Jeff Cideko is the best sales men I have ever had as well. He’s super great at explaining all the cars I was looking at, making it very fun and easy for me, always making sure I am satisfied when I need to get a service work also done for my car. Very friendly as well!!! Highly recommend these two men to anyone!!! The whole place is awesome! Thank you all so much!

Mu
Review №18

Very good service, the rest area (while I waited for my vehicle) was clean and had power outlets that i could use. The service was completed earlier than expected which is always great. Overall - a great day!!! Thank you guys.

Br
Review №19

Have not bought a new car in 13 years. I dreaded having to go to a dealer. Turned out to be a great experience, Philip Huyghe was truly interested in me as a person. He provided answers to all of my questions, was completely focused on providing a relaxed customer based experience. No high pressure. I felt like I was a valued family member during the whole purchase and delivery process. No side trip to the financial person. Philip took care of everything from start to delivery. I will be going back to Mike Savoie Chevrolet for my wifes car next.

H
Review №20

Thank you Michael Johnson, Certified Service Consultant for promptly meeting with me and the adjuster for the repair of my Chevy, providing a timeline for completing their requested engine diagnosis, compression test and offering a loaner vehicle in a couple of days.Thank you for listening to my needs and wishes for a quality, warrantied repair of my car and the ongoing access to a vehicle throughout this period. We look forward to continuing to work with you on this vehicle repair.

Ca
Review №21

It was easy to find an appointment on line, and I appreciated the follow up call. As usual, I pulled in, Paul had everything ready and in an hour my car was finished, washed and ready to go! Professional, caring attitude from every person I came into contact with!

Sa
Review №22

Karen was extremely helpful and made this process convenient and stress free!

Na
Review №23

Phillip was friendly, knowledgeable and expeditious in getting our 2021 Chevy Blazer in a short amount of time. He ran all the numbers and options available and was ready to hand us the keys. This was definitely a positive car buying experience.

Lo
Review №24

Had a wonderful experience with Steve Yucha! Took great care of me and got my monthly payment down to an amount that was doable for me!!!I have been wanting a truck for years and I just stopped in to start looking but when I met Steve he was so professional and such a nice person that I felt like I didnt need to go to another dealer. He walked me through everything and the process was seamless!!!AMAZING EXPERIENCE!!!!

Ja
Review №25

Gordie was very friendly and helpful. I will only be buying/leasing cars from him going and Mike Savoie going forward. It was a great experience

La
Review №26

I was very impressed with the quality of service. Mike was a wonderful person and happy to have met him. Hes a true asset to your company.

박순
Review №27

Gordie Hamilton has provided great support from the beginning of the first contact.He handled everything organized before informing me so all I had to do was just providing what he asked at a time.It was a great experience as I had been going around everywhere to find the right vehicle with right price but couldnt find any better place providing the perfect match for me with such a kindness.Right place, right price, Great person!

Jo
Review №28

It took longer than usual time to get an appointment to have my sunroof shade repaired because of the high demand for service and the lack of employees, but once I got in the repair was completed quickly. Because of the virus I had to sit in a temporary area instead of the lounge and no cookies were offered. Those changes are understandable.

Th
Review №29

Michael Johnson was my service person. All I needed was my battery checked out. One thing led to another and he told me he wasn’t going to deal with me. That was fine because there were other service people that could help. But did they no. All of these service people just stood there. That Micheal did come back to write up the order but was not to friendly. I called the service manager Chris Lawson but no response. I did not buy my vehicle from Mike Savoie but I will never get my car serviced again. Mike Sovoie customer service is awful. I don’t know if because I was a women or a woman of color. By the way Michael Johnson was black not sure if he new he was.

Ce
Review №30

Buying my car was a super smooth sailing process. Steve was so easy to work with and he had everything set up and handled which I really appreciated as a first time buyer. Would definitely come back if I’m in the market for a vehicle again.

Ja
Review №31

Worked with Karen M. Great to work with. Got numbers when first looking....no surprises at closing.....Final numbers even better. In and out at final signing.....all papers explained so we knew what we were signing.Karen took extra time to explain features and technology.....she did her part but for me at 82.....bring back the 1957 Chevrolet! Will be back in three years good Lord willing.v

dw
Review №32

Great experience. Timing was exactly as expected. Everyone was really polite and kept up to date on progress.

So
Review №33

Michael in the service department was considerate and helpful when we came in today. We were very nervous about the situation with the car and had a lot of concerns and questions. The car got water damage from the last big rain storm and like many people, our car is in rough shape. Weve never been through a claim like this before and its difficult how so many things get triggered when the car stopped working- fears and a sense of lost autonomy and so forth. Still he stayed with us until our questions got answered and assured us that it would all get handled. I truly appreciate him for the time he took as it made a huge difference for us. Thanks again!

Ga
Review №34

Eric Murphy was awesome to deal with today. I would highly recommend him for your next vehicle purchase.

Jo
Review №35

Easy drop off the night before. Paul contacted us the next day with an update. Finished by noon. Good experience.

Sh
Review №36

I had an amazing experience with Katie! She was committed to making sure that I stayed within the price point that I wanted. The customer service was consisted and amazing! I randomly decided that I wanted a new car and she quickly made it happen! I highly recommend this dealership.

N
Review №37

Hands down the best experience I have had leasing a vehicle and I have had some rough ones. Sandy McMenomay was the dream sales consultant to work with. She was super communicative, friendly and extremely knowledgeable. She eliminated all the stress that comes with getting a new car. I was thrilled she was able to find the exact car I wanted. I was able to work with her via email beforehand, came in to sign my paperwork and drove off in my new 2021 Trax. I will keep going to her for every future lease from now on as she took care of me. I would highly recommend working with Sandy at Mike Savoie Chevrolet. She is a rock star!! I am so happy with my new car! Thank You

Ma
Review №38

They made it very easy for me which I appreciate because I amBeyond busy. I dropped my truck off the night before, put my keys in the drop box and picked it up the next day. It was very convenient, which is what I need.

Ja
Review №39

Dave is awesome! I have referred many friends and family members to him. I will keep coming back.

Pa
Review №40

Paul was great. He was the friendly face I dealt with. He gave me choices and information

Ke
Review №41

Everyone has always been professional and helpful. Sandy McMenomay is the best sales person I have ever dealt with. She is an all-star.

A
Review №42

Needed carpet replaced in my new Silverado. It was delivered with a hole in the carpet. When picking up vehicle after carpet was replaced it was a mess. It took me 20 minutes to vacuum the new carpet. Very disappointing!! I would think that they could have taken the time to vacuum the new carpet before returning my vehicle.

Pa
Review №43

Great experience. I needed a part done on my 2021 chevy trailblazer and was expecting to be dropping off my car for full day. As I did not have anyone to livk me up Michael had offered one of the employees to drive me back home. Before that happened, he checked with the mechanic how long will the repair take. Nice surprise, yhe mechanic said it will take 20 minutes or so. I was in and out the door within 28 minutes.

MI
Review №44

I called the dealership to price I a set tires for my car and was told that they would match a local competitor. They said the tires would be available on Friday, August 13. I scheduled an appointment and took the car in on the 13th. When I signed the car in I mentioned that I had a price match, and A printed copy of a competitive quote, and they confirmed they would match the price. I was quite surprised when I went to pay and they wouldn’t match the price. Not the kind of company I would recommend or deal with in the future. I was overcharged $140. I do expect a check refunding the $140 overcharge.Please publish my response!Mike Huffer

Al
Review №45

Gordie was the best person to work with! He made everything go smooth and helped me lease my first car!!! Will definitely recommend him and the dealership to others in the future

To
Review №46

Very friendly knowledgeable staff. Mr. McAllister was a pleasure to deal with. No annoying sales pitches, just the facts. We couldnt be happier with the car we leased for our daughter. We truly got a fantastic deal!

Li
Review №47

Price for a diagnosis was ridiculous., at $260. Because a engine light was on. Some bolts were loose and they did it for so call free tightening them up. I call around to other Chevy dealers and they diagnosis would have run me $140.00. Well I can say this I absolutely will not be coming back to your establishment or recommend anyone else to come. I might have to post on Facebook how outraged your prices are. Very unsatisfied customer👎🏽👎🏽👎🏽👎🏽

Ca
Review №48

Everything was fantastic. The interaction was smooth and easy, and Katie was very friendly and informative. She helped me make the best decisions for myself and what car I chose, and she answered every question I had!

Ja
Review №49

Nice customer seating in Covid time, helpful service agent .Timely service ..Had some minor issue post service . It was fixed without issues ( warranty part change at no cost ) . Thank you !

Ke
Review №50

Mike Savoie Chevrolet Chevy dealership was easy to work with, very accommodating. 10/10 would recommend working with them again. Thanks for taking the stress out of car buying.

Me
Review №51

Went in for an oil change was in and out of there in about an hour. The only thing I was disappointed about was that I made an appointment and, it wasn’t in the system. I called on the phone to make it so something slipped through the cracks. Other than that the experience was great!!

Ol
Review №52

Anthony was amazing!! This was my first time ever leasing a car and he walked me through the entire process. He showed me a couple cars and helped me decide what would be a perfect fit for me. He was friendly and very knowledgeable. I’ll definitely be sending my friends and family to him in the future!

Ch
Review №53

My appointment time was honored, the history of my vehicle was reviewed with recommendation for timely service, the maintenance was performed while I waited and the Service Consultant, Paul Verduci, was professional, kind and helpful

F
Review №54

Excellent experience. First of all Im thankful that I was able to schedule an oil change on short notice. When there, my first impression was that at least among the service people everyone was wearing a mask. I have seen other dealers where that was not the case. Also the fact that incoming vehicles are disinfected and that the customer has an option to wait outside shows that at this dealership the pandemic is taken seriously. Finally, my oil change, tire rotation, inspection, and car wash were done in half the time I was told (and half of what Im used to from other dealers). After a negative experience when shopping for an Equinox 10 years ago, I had avoided Mike Savioe, but this experience definitely put it back on the map for me.

As
Review №55

Hadeel was not pushy, was working FOR me and honestly made me feel like he was looking out for me. Usually people take advantage of a girl who comes in by herself but not once did I feel like that. Very pleased and recommended him to people already!

J
Review №56

On time and professional. very well handled

Do
Review №57

I needed new shocks on my Tahoe and Paul Verducci was fabulous about making sure they came in and letting me know as soon as they did. The car was ready before we expected it. As always outstanding professional service.!!

Ke
Review №58

Steve and Kathy in internet sales made my experience well worth going back to Chevy. The knowledge and professionalism made me want to work with these reps again. Everything was super easy. These reps are a true asset to Mike Savoie. Thank you Chevy team

Tr
Review №59

The whole experience was amazing. Philip Hughe is wonderful . He treats me like family. He went above abs beyond as always. The whole team at Mike Savoe does. Amazing people!!!

Am
Review №60

Michael at the service desk was very friendly and personable and everything was done quickly while we waited

Mi
Review №61

Very easy to schedule an appointment, service representative was professional, I waited for my car and it was done in the time frame I was given. Very pleased with the service.

Ro
Review №62

Fast, friendly, professional. Excellent job.

Ro
Review №63

Stopped in for oil change, I was attended to promptly and my overall experience was great. My service tech, Michael Johnson was knowledgeable and told me my expected cost up front. I was in and out in less than an hour. Way to go guys! Thanks again for an enjoyable service experience.

Jo
Review №64

I recommend Mike Savoie Chevrolet. I could get a very good deal of my 2021 Traverse. Katie Burton is a very professional sales assistant and help me during all the process.

An
Review №65

Great customer service. Mike from the Service department helped to get my battery replaced and kept me updated the whole day. He is very professional and an awesome guy! Just moved to the area and decided to take my business to this dealer. Best decision I could have made. Would highly recommend. Thank you so much!

Ed
Review №66

Great experience! Gordie found my perfect car and I am very glad to have worked with him.

Ni
Review №67

Phillip was true with his honesty and availability of the truck I was looking for and went over the top to make it happen with another option yet to be available in this uncertain market. The dealerships commitment to covid guidelines and the pickup of the vehicle was best in 10 in my book. I truly enjoyed the outcome of my experience and would recommend Phillip and this dealership hands down, thank you to all of you who are essential and what you do!Sincerely,Nick Rossilli

G.
Review №68

Paul our service representative is always awesome and they always take good care of our cars!

Da
Review №69

They have just what Ive been looking for with a very easy process.

St
Review №70

Paul V. was great has always. Service was completed in a timely manner, Thank you!

Bo
Review №71

I was greeted promptly and treated with respect. The work that I had done was done in a small amount of time Thank you

Me
Review №72

Dropped off car night before for 8am oil change. Was told two max. Called at 10am... had not been started. That person said two hour max is only if you are waiting not for drop offs. Mentioned car would not be ready until 5pm. Major problem for us...as son had to have car for work. Car was then finished in an hour. Exhausting process for an oil change.

Ch
Review №73

My Awesome boyfriend bought me a Badass 2018 Camaro ZL1. Thanks everyone for the surprise

vi
Review №74

This Blazer 2020 is my 4th car I get at Mike Savoie dealership and all of them working with Rick Russo. As always with Rick you can fell from the beginning that he perfectly knows how to take care of the customer. He kept me updated about the latest deals before last leasing was expiring, he found the vehicle I was looking for, find the best deal for me, gave me so many options t finally get exactly what I was looking for. The day of pick up, everything was ready in time to sign and getting the car swap was a smooth process. As always, a great experience worth it to share.

Sc
Review №75

Fantastic Body Shop - We had a fender bender and were recommended to the Body Shot at Mike Savoie Chevrolet. Robert Elezovic, their manager, was fantastic and very easy to work with. Robert was very helpful navigating options, dealing with insurance and taking care of everything for us. Thanks for exceeding expectations, Mike. You and your team have my highest recommendation!

Bi
Review №76

This dealership is amazing. Me being a person who has never dealt with getting a car repair at a dealer Mike Savoy has really impressed me. I will be coming back for every car repair from here on out. Thanks for the amazing service

Ga
Review №77

We have previous experience with Paul in the service department who has always been very helpful and provided excellent service. We got a recommendation from him for a sales representative (Mark) and we were very satisfied with the purchase of our new vehicle. Mark asked us what was important and matched us up with a vehicle to meet our goals. He was very informative, helpful and answered all of our questions.

Pa
Review №78

One of the best experiences I have had leasing a vehicle. Everything was done in advance for the most part. We signed and were on our way. The staff was courteous and knowledgeable as well. Keith Studzinski was also extremely helpful during the entire process and made sure we got what we wanted and needed. Thanks to him and the Mike Savoie team!

Ca
Review №79

The process to get our new lease was extremely efficient. Steve was great to work with and even came out to our house to sign and deliver the car. Could not have asked for a better experience with Steve and the dealership. Would definitely recommend.

Sa
Review №80

Gordie at Mike Savoie Troy is excellent..! Excellent knowledge, great help, best customer service.

te
Review №81

Servicing was good and took less time to finish. Fixed all of my issues with the car. Only thing I did not like was the waiting/lounge area, it was right in front of the office where I could see employes working and talking. Other than that the experience was good.Thank you.

Sa
Review №82

All employees were good, particularly Cashier service was excellent.

Mi
Review №83

Denise Labbie was great to work with. She addressed all my needs and did a great job! Thank you Denise!

Fo
Review №84

Paul Verduci, Service Coordinator was very helpful navigating us through My Chevrolet Rewards program so we obtained the maximum benefit and he coordinated a mutual agreeable date and time for our vehicle service. He is thoughtful and patient with this customer.

Ge
Review №85

Had my car repaired here.good service and good work!!!! People,professional and pleasant

Bo
Review №86

From the start of turning in my lease early and finding a new vehicle which is difficult right now with these chips not here yet so not many to choose from. Anthony Desantis was great found one for me in my budget and then closed the deal two days later and my husband said it was the quickest paper signing ever

Ja
Review №87

Paul from Mike Savoie completed the entire sale over email & phone, appreciate his immense experience in handling customer. Job well done!!

Ja
Review №88

Everyone I encountered was very pleasant. Everything was fast and I appreciated the loaner vehicle. The only downside was not having the car washed. The servicemen left grease stains on my doors. They also took my rearview mirror down which was quite confusing since my car repairs only dealt around tires. Otherwise my experience here was really great.

Ch
Review №89

Steve was awesome. He kept an eye out for deals that would suit me and worked with me to come up with exactly the right fit for my needs and budget. I couldnt be happier with the service I received

Ly
Review №90

Working with Kathy McFarland and Mark Gurney was an absolute pleasure. I appreciate the time they both took to get me pricing, answering questions, and walking my mom through everything in her new car. We highly recommend working with either one of them!

Me
Review №91

Sales staff and Service staff have always provided me with prompt, professional and polite service. Have never felt pressured by either to make purchases because of the time and respect they provided me in explaining and allowing me to make decisions

ja
Review №92

Was told catalytic converter needed to be replaced. Its a rarely replaced part. Wasnt told why it needed to be replaced, or shown to me and explained why it needed to be replaced. My best mechanics always showed me the parts and offered an adequate explanation. I feel uncertain about Savoies service department.

Ch
Review №93

The staff was friendly and very helpful. They were ready for me as soon as I approached the service center and eager to help me. They were also very quick in servicing me and educating me on the things completed and what to look forward to in future.

Ro
Review №94

Bought my 3rd car from Sandy McMenomay. Shes a rock star. She has had so much patience with me, but also makes it so easy and Im amazed with my new truck. She knew exactly what I wanted and made sure I got it. Thanks for going the extra mile for me!

Mi
Review №95

Continually strong customer service and auto related maintenance.

Dy
Review №96

The salesman (Phillip) was very helpful and made the whole process as pain free as possible. This was the most enjoyable dealership experience Ive had by far (Ive had some bad ones).

Di
Review №97

Steve made everything really easy! He made sure I had the correct documents so when I went to pick up the truck I was in and out!

Pa
Review №98

Patrick took great care of me and my vehicle needs and was prompt and courteous. Always get the same awesome service at Mike Savoie Chevrolet

Mi
Review №99

Shannon is amazing!!! Will definitely do business with him in the future. Responded promptly and made the process super easy!

Mo
Review №100

One of my friends recommended Karen at Mike Savoie. Everything was done over email and phone until I actually went to get my car. It was the smoothest, easiest, car shopping process Ive ever had. Karen was very honest throughout the process and truly wants you to get the best deal. When I went to pick up the car, it was very Covid friendly which I really appreciated. Karen is very personable, not pushy, and knows what she is doing. I appreciate her so much, and will make sure to recommend her from here on out.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1900 W Maple Rd, Troy, MI 48084, United States
  • Site:http://mikesavoie.com/
  • Phone:+1 877-819-1038
Categories
  • Auto repair shop
  • Auto body shop
  • Chevrolet dealer
  • Car dealer
  • Oil change service
  • Used car dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–7PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • NFC mobile payments:Yes
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