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Master Auto Service
1025 Troy Ct, Troy, MI 48083, United States
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Master Auto Service
Comments
Ke
Review №1

We have 5 cars in our family and all of them have been serviced at MasterAuto. Weve been going to Mater Auto for over a decade because they are honest and do great work. They explain what needs to be done, give you a fair price, and get it done on the date they promise. I highly recommend them!

Di
Review №2

John is extremely professional, honest and the repairs are very reasonably priced. The work was completed very quickly and he stands behind his work. In a world where auto repairs can be hit or miss, Master Auto has always been a hit. Never had an issue or problem. Id recommend them to anyone and have been using them for over ten years. And with five kids and seven cars, we have counted on them quite a bit.

Mi
Review №3

Trustworthy and very helpful. Extremely reasonable prices and more than happy to take the time to answer any questions you might have. Highly recommend!

Ju
Review №4

I use Master Auto Service for my entire fleet and personal vehicles. I really like the communication and service! These guys do great work and are very fair. I would Highly recommend them! Thank you guys for making this process super easy and doing a great job!

la
Review №5

Great service! Honest with fair prices.

Br
Review №6

Honesty, integrity, and quality. Every time. Through and through. Ive never trusted any business more than I trust this one. You know its true that you can search for years for your auto mechanic (and some people never find one). This my auto mechanic and will be for good.

St
Review №7

The owners are great!The service is excellent!A small family owned shop with a great staff and great prices. Its been a while, but we love these guys, and highly recommend!

Pa
Review №8

Nice people with quick service and quality work.

Do
Review №9

I think this used to be a good family owned shop, but my last 3 visits I have been disappointed.They have either not done requested service, or missed things, went in for oil change and happened to have a low tire light on, not only was it not noted on the inspection but they didnt even air up the tire.Im looking for a new place to get my vehicles serviced.

Ga
Review №10

Ive had them work on several of my vehicles over the past 25 years. They have always been very straight forward on cost and how long the repairs would take.When Ive asked for a cheaper option they would tell me that too, and or how I might be able to fix what I absolutely needed right now and the rest when I could afford it.

Ga
Review №11

Great place very competent mechanics and good prices.

Gr
Review №12

I’ve been going to Master Auto for over ten years. Very professional and trustworthy. Highly recommended.

Mi
Review №13

Great people with real skills!

K
Review №14

Thankful for the kind service.

Dy
Review №15

The customer service here is great. The prices are fair and the service is excellent. I highly recommend.

Fe
Review №16

Great costumer service.

Ja
Review №17

Really Good experience every time.

Pa
Review №18

I have never had a bad experience at Master Autos. Very professional, I highly recommend them.

Jo
Review №19

This is our go-to place for all auto repairs. Weve been taking our cars here for over 20 years. Weve never been disappointed. Fixed right first time every time.

Ji
Review №20

John (and his crew...and his wife) make a fantastic team. They are nice, straightforward, and honest. Ive taken my cars there several times and he has always called me to explain what was needed AND how much it run before he worked on it. If I wanted him to go ahead, he did. If I told him Id take care of it myself (like when my battery was dead and I knew COSTCO could replace it), he was totally fine with that. Great experience all around!

Li
Review №21

This auto repair shop is a hidden gem! They are so honest and trustworthy that they are a gift from God. I recommend them wholeheartedly!

Ru
Review №22

They do great work. Very courteous and caring. Fair prices, very honest, have always had good quality work done and will continue to do business with them.

Sh
Review №23

I always get superior service at Master Auto. OI’ve been taking my cars there for 30 years!

Au
Review №24

These are the only people that we trust with our vehicles.

Ra
Review №25

I have been taking my vehicles to Master Auto for more than 15 years. I wish I could give him and his team more than 5 stars. The repairs have been done on time, done right and all at a great price. There have been some time he has noticed something that would have been a big problem later but he was able to fix it and save me money. If you are looking for a person that treats you like family (without the dysfunction), this is the place. Warm, welcoming, honest and expert sums it all up. If you try this place you will not go anywhere else again.

To
Review №26

Master Auto did an awesome job fixing truck. They didnt charge me an arm and a leg and they were very friendly and got my truck fixed sooner than i expected. They are very professional and thorough. I highly recommend Master Auto Service to anyone who is in need of car repair.

Ch
Review №27

I originally checked them out on a referral from Dave Ramsey and I was not disappointed. Great, friendly service and a wonderful value--I really felt that John went the extra mile. I would highly recommend them! Its great to have a reliable and trustworthy mechanic/ body shop that charges a fair price and doesnt recommend any unnecessary repairs. It is truly a stress-free experience to take our car in to Master Auto!

Na
Review №28

The most honest and trust worthy business I have dealt with in my 40 years of auto repairs which is the most important issue to me as a single female! They do excellent work, timely and reasonably! Also extremely friendly to do business with! Kodos to all!

Pr
Review №29

Very genuine quote for the parts and sevice...We used to take our car to the authorized service center for every issue. We tried going through the google ratings of each alternative service centers around, we luckily found very genuine ratings for Master auto service. We got free checkup for engine and a very decent quote for parts and repair. We got it fixed immediately and we are so happy with their Good work.

Kr
Review №30

As always excellent service! Fast, friendly, great value.

St
Review №31

Great customer service always.

An
Review №32

My young daughter just moved to the area and had car issues. They told her they would have to change the starter before even diagnosing the initial problem. This seemed fishy, especially since the car was trying to start before she took it in. We asked if they had ran codes to diagnose this problem. They had not. We payed to have it towed to another shop and it was a battery issue, and the fuse for the starter had been moved. Very upset that they would try to take advantage of a young girl from out of state.

Bi
Review №33

I have been going to Master Auto for 25 years. They have always done an excellent job servicing my cars. I appreciate the fact that I can trust them to honestly recommend only what needs to be done.

Mi
Review №34

Master Auto is the best, they are always honest. I was having an issue with my blinker not working all the time, I took my car to several places that told me that it was an electrical issue and it would take $75.00 an hour to find the problem. I then had another issue with my car and took it to Master Auto and asked if he could check on the blinker issue also. He called to let me know it was a $10 part and that there would be no labor that they would just put it on while they were completing the other work. Since then I always take my cars there as does my whole family and we are always extremely satisfied with their work and amazed at their honesty.

TY
Review №35

I went to this place for a second opinion, because the first place I went to wanted to charge around $2000 even though the only thing I went in for was a rattle in the front left tire while going over bumps. I had John and his crew inspect my shocks/struts, tires and brakes. The only thing wrong with my car was loose/broken brake hardware. Everything else was fine, and the other shop I went to said all of this stuff was bad. So I ended up paying $60 instead of over $2000. I have been looking for a shop like this for the last 8 years! They are EXTREMELY HONEST and will absolutely not sell you something that you do not need! I will go to MASTER AUTO SERVICE IN TROY, MI. forever! You will not find a shop more honest anywhere, trust me! I will be sending everyone I can to this place! Thanks so much John and the whole crew and MASTER AUTO SERVICE!

CL
Review №36

Great pricing and I trust these guys with all cars I own and will eventually own

Ma
Review №37

Dropped off my car for over-heating every time I drove for more than 20 min. he replaced my fan clutch and told me it was over heating within .5 mile and that radiator needed replacing. I took the car back and checked it myself. It had no coolant.. I had to add two gallons. I have no coolant leak so where did it go???

Mi
Review №38

Outstanding service as usual!

Da
Review №39

Ive taken my truck (1998 S10) to Master Auto multiple times, and every time I received GREAT service. They go out of there way to save to customer money, they do great work, and the service is always very friendly. The shuttle service was very convenient and the work has always been done in a timely manner. I would recommend them to anybody.

Bo
Review №40

Great service as always. Expert in auto repair with honest prices. They dont up sell.

Ra
Review №41

As I live in Canada and my son lives in United States for his education in Michigan State University I was looking for some nice fair quote as well as trust able people in Canada as well as United States for work to be done to my son car. Through on line search I found this place and after I spoke to Mr Wes, John ( OWNER ) son I was so impressed with advise,quote and the way he spoke to me really professional customer service which make my decision to just stop shop around. Now as my son car is fixed on September 5th, 2014 with so professional manner very reasonable price me my son including my wife are so happy with only on thought in our mind those people are very honest,respectful and reasonable so I will recommend every body not in United States also in Canada who can afford to go to this place just go to this place, as its very hard to find honest people like those in this industry.

Jo
Review №42

Always friendly fast and efficient i will be back again

be
Review №43

Master auto is top notch! They service your vehicle same day when they can, and they are honest with prices and services needed.

Zh
Review №44

I have been a custom of Master auto service since I moved to Detroit area several years ago. The Master provides the best car service. They are reliable, processional, trustful, and definitely my best choice of car service, such as regular oil change, routinely car safety inspection, and other auto repair service. Highly recommended to my friends and colleagues.

*D
Review №45

Great Service! I am so happy that I took my Kia here to have the brakes and rotors done. They are affordable and provide quality work.

Ge
Review №46

Went in to get front alignment checked expecting to pay full price. Alignment checked out fine, so they only charged me $20. Honesty means a lot, especially with mechanics.

Sh
Review №47

Best shop I have ever worked with. Always have and always will use them!

Ni
Review №48

Everyone at Master Auto is really friendly. I know that when I take my car in, Master Auto will not try to waste my time, or trick me with repairs that are unnecessary. Master Auto does a thorough job, and the prices are reasonable.

Ro
Review №49

I went to Masters Auto to have my truck repaired. What I though was a major repair ended up to be a much easier fix and cost much less than I was expecting. They could have just done the work I thought it needed but they did the right thing and I felt like I was treated honestly. Since then I have taken my wifes car there as well. Never a bad experience!

Le
Review №50

John and his crew have been great. Use these guys!!

Ha
Review №51

Have used Master Auto for over 20 years and have always had good service at a fair price.

Da
Review №52

Had an electrical issue, they were able to take care of it the same day.Friendly & Fair Priced.

J.
Review №53

They are very friendly, quite proficient and timely

Je
Review №54

Excellent service. Very friendly. Wonderful experience. Will definitely come back.

Jo
Review №55

I brought my jeep in for new pads and a check engine light and they told me I didnt need new pads and reset my check engine after diagnosing it, all for no charge. Great honest service seems to be the way they do business and for that I will continue to bring my cars there

Da
Review №56

Great service. Exceeds expectations! Can perform many repairs that many shops cannot. Really care about their customers and business. 7 Stars..Great People!

Ri
Review №57

Master Auto Service has gained my trust over the 8 years that I have been working with them. I have found them to be the most honest people that I have ever worked with. An example is that they had replaced an ABS brake sensor for me and before I could pick it up and pay, they realized that the problem was actually the wiring. They replaced the wire and then took the new sensor off of the car and only charged me for the wire fix. They could have just fixed both and charged me for both and I would have never known. They have had my business ever since and I have seen these values from them every time I get my car repaired. I am a customer for life.

Me
Review №58

Great, trustworthy service. Super cute shop dog too!

Ha
Review №59

These guys really know their job(s). They take care of customers in a timely manner and their work is always top notch quality at a decent price.

Se
Review №60

Master Auto is the BEST! Fair, Honest and Trustworthy.I live almost an hour away and will not go anywhere else.

Ca
Review №61

We cant say enough about Master Auto. We have been customers for over 25+ years. They are the only auto service we trust!!!! Aside from the most trustworthy auto service we have found, Master Auto provides professional, timely, friendly service and competitive estimates. We have been recommending them for years and anyone who has used them have become loyal customers!!!

Le
Review №62

I have been going there for twenty years and have never had a bad experience. They are professional, do great work, and treat you as family.

Na
Review №63

Needed a Fuel Filler Neck replaced on my 1999 Town Car. The repair looks good, but they charged me $230 for the part. Not sure where they got it, but everywhere else quoted around $170.

Li
Review №64

I would rate no stars if I could, Im so mad because my husband took our car there to fix the fuel lines, got charged 300 dls and it still smells like gas now, I took it again and they said nothing was wrong. Now I took it to other place where they told me it is not ok and Ill have to pay way more money.

Da
Review №65

Great Service. Friendly, knowledgeable and most important HONEST!! I have been there several times. One time in particular I took in my mini van (purchased used) that I thought needed a tune up. John called me and informed me that it looked like the tune up had been done recently. Saved me $400. I am sure there are some places that would have done the tune up anyway or worse, not do a tune up, and still charge me! Will keep going back to Master Auto - hopefully not too often ;)

No
Review №66

Great place great people and grate service!

Ke
Review №67

Brian, man of his word. Great group of guys. Needed air, they got me air. Thanks guys!!!

fi
Review №68

They service my cars for the last couple of years. I will never go to another repair shop, unless I do the job myself.They did 2 timing belt jobs, on my wifes Accord and my sons CL.Tomorrow is time for the 3rd timing belt job, on my MDX.Thanks a lot, John and team. God bless you!

Ma
Review №69

Awesome fast reliable service and the best price on tires

Jo
Review №70

Great place! Amazing work done quickly and correctly!

Co
Review №71

I had them replace my heater core, and I had to bring it back to the shop to have them fix up a couple small issues from my first service visit. The second visit was free and they even gave me a complementary oil change! Highly recommended!

Da
Review №72

Ive been taking my car here for 10 years! Best service and price around!

Ma
Review №73

They were extremely friendly and were able to fix all of the problems that I had with my car, I am extremely pleased with their service and I will definitely be coming back to them for any other future issues

Pa
Review №74

Have been bring John my vehicle for many years, he has always been upfront and direct in what they are going to fix and how.

Li
Review №75

Good job! Alignment on my car is perfect.

Ar
Review №76

My favorite mechanic. Ive been coming here for years because I trust them and the work that they do.

Ji
Review №77

Always upfront and honest. Reasonable prices and availability.

Pe
Review №78

I always take my vehicles to Master Auto. They stand by their work and always show integrity. You wont be disappointed by the service!

Ri
Review №79

I am very Happy with Master Auto, They are the Honest Guys and will tell you what it is.

si
Review №80

Got best quote for the repair work I was looking for

Jo
Review №81

Excellent service!

Ty
Review №82

Excellant service and trustworthy. Have used Master Auto for over 30 years.

mu
Review №83

Great service and mechanics!Have been going to them for a few years.I can get in whenever I need to.They are always willing to fit me, and my mom in!

Sa
Review №84

Very pleasant experience. Honest and reasonable.

Si
Review №85

I have a good experience with Master Auto. I was glad that I got referred by my friend to Master Auto. realistic charge for the service.

Ca
Review №86

Great service, honest work.

Da
Review №87

Great customer service.

Mi
Review №88

I have had great success with Master Auto for over 13 years. They have done engine replacements to oil changes and will stand behind their work.

Pa
Review №89

A job well done

Ja
Review №90

This is the only place my family will go all the time.

ke
Review №91

They are permanently closed as of August 1st. 2021.

Na
Review №92

Got my van back for work and within a week the visor fell off again

Ti
Review №93

Very overpriced

St
Review №94

Excellent Service!!

Ta
Review №95

Excellent service

Dr
Review №96

The best

Information
22 Photos
96 Comments
4.8 Rating
  • Address:1025 Troy Ct, Troy, MI 48083, United States
  • Site:http://masterautoserviceinc.com/
  • Phone:+1 248-589-1177
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Car service
  • Mechanic
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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