Great place! All I needed was a pressure check of my tires. The man there was very nice, helpful, and checked all 4 tires( at no cost), bringing all tires to their proper PSI. Would highly recommend this shop to anyone!

Slow as molasses in winter. No sense of urgency or customer care. Three bays open and it took an hour and a half.

They were busy. But they got me in and took care of business. Never have I had a problem.They also have a regular mechanic to take care of brakes, water pumps, hoses and belts. Just an all around good place to do business.

Good people Do good work Thanks

I went to get a tire plugged and they told me that it could not be plugged because there was a “cut” in the sidewall of the tire & that I would need a new tire. They never even showed me the cut. My tires were not even a year old so I knew something was not right. I asked them to just put my spare on and put my tire in the trunk and left. After I looked at my tire there was a screw, but it was in the tread and had not punctured all the way through. I went over to Jim Whaley & they plugged it with no issue at all and told me that I had some pretty good tires. Jim Whaley didn’t even charge me to plug my tire!! So either express oil doesn’t know how to plug tires or they are complete liars and crooks!

Good tire mount place. But they will try to sell you some roters for my truck to when I no I only needed some brake pads. So be careful when you go there

Other than having to listen to a manager yell at an employee to go home, it was an ok oil change. They should take 10 minutes off the sign though. I was third in line and there over an hour.

Fast, friendly service as always!

Very nice technicians and very thorough

? Im still trying to figure out if they changed my oil or not. The jury is still out. Tragic. Send me a coupon and the jury will soon come in.

Quick fast in and out

Quick, courteous and professional.

Not the smartest crew. Said my oil drain plug was rounded off. Told me they didn’t know how long it would take or if they could even get it out, yadda yadda. Turns out they just weren’t sticking the star-bit in far enough. Glad I took it somewhere else before spending extra money. I don’t recommend.

This place is very busy at almost anytime. They need to change their sign from 10min.oil change to more like 30mins.plus time wait.

Sometimes theres a short wait but not long at all They do a very good job and are quick. Make suggestions but not pushy.

This place was awesome no wait and youcan stay in your car. That made it easy with my 1 year old sleeping in the carseat.

Love this place in and the hell out. My kinda Oil Change

Went to get an oil change a month a go and the boss told me i needed new tires. I asked for quotation first. I couldnt afford it and when i said that i cant buy all 4 tires, he said that my car is a junk and need to be listed as totaled and he went to grab his mechanic so he could see what he meant. The mechanic told me otherwise. When the boss left, the mechanic and the guy who changed my oil both said that i only have to fix the arm for my car and i did. It is now fixed. It was unprofessional just because i wouldnt buy the tires.

Very friendly an does great work

Ive never had anyone change my oil before, but a last minute trip and no time made it a necessity. They used my oil and filter, and where friendly and professional. Ill return for sure. Since I never have to leave the vehicle, I can keep an eye on things and make sure Im getting what I asked for.

They work very quickly and efficiently to your needs

Charlie and Richard were EXCELLENT!! I had been to another location and the premium wiper blades I received started to scrub after only a month of use. Charlie and Richard took care of us quickly and replaced our blades. Now thats CUSTOMER SERVICE GREATNESS!!

They did an awesome job with my oil change they checked everything lights, fluids, and other stuff well worth it. And they are so friendly.

This was my second time going since the name change, my check engine light was on so I paid 25.00 for a diagnostic the assistant asked if I was having problems, I said no but I wanted to see what the problem was so he said he would clear the codes and what ever came back up would definitely need repairing. I said ok and proceeded to get the invoice. A familiar face set inside of the office Walmarts old Store Manager Bobby B. Small talk was made and I agreed to doing business. GOT MY KEYS TO FIND OUT MY CAR WOULDNT CRANK...OK NO PANIC TOLD THE GUY. HE went out tried jumping it off ...nothing ...mechanic 1 came tried nothing ...mechanic 2 came tried...nothing ...beat the starter nothing ( keep in my I was having NO PROBLEMS..) mechanic 2 got a long screwdriver and went down and attempted to crank it by bypassing the starter ...4 attempts fail.. so Im waiting on a resolution when I was told...this wasnt there fault and there was nothing they could do ...it had to be a manufacturers problem that was the EVAPC evaporative emission...but it was nothing they did and nothing they could do..I let my car sit there for 2 weeks and the only time they called was to see if someone could bring a key to push it out of the way and if I saw the diagnostic device that may have been left inside....no let us at least get it towed as a courtesy or can we take you somewhere...when people tell you bad things about places ...LISTEN its often time true

The best in care and customer service!

Great Fast Service

Kinda high service prices

Great Service

Always fast and friendly. This will continue to be my go-to place when I dont have the time to do it myself.

Fast, friendly and great prices for an oil change. Checked all fluids and filters. Air pressure in tires. Thorough and efficient. I am quite pleased with the service they provide.

They do a great job

Always a great experience. The staff are very honest and if you dont need a new air filter when your car says you do, theyll let you know the truth. And when you need one, theyll show you and show you the new one they will put in. Definitely not out to get your money. Honest and fast.

Awesome service!!! Made my truck all happy!!!

Very professional service with a smile!!

Quick and courteous

I will be back in 3 months.

The older man at the front was a super rude. The other workers seemed nice and helpful. However, they tried to charge me $237 for an ignition coil that I bought later at Auto Zone (new) for $85 which is where they buy their parts from. I wouldnt let them do more than an oil change.

Very rude and dishonest manger. Dishonest mechanics. Rude and almost violent behavior if you bring back a car that wasnt fixed properly. Stripped bolts. Parts installed incorrectly. Complaints not addressed. Missing center caps.

Very reliable! Ive been going here for years. I had the first problem with them last week, the oil filter did not seal right. I took it back today, and not only did they replace the filter, they cleaned up all the oil under my car, supplied me with Floor-Dry for my carport, and gave me cash for the oil I purchased and my trouble. Service doesnt get much better than that!

They do a great job

Feb 23 I went in to the Troy al shop to have a valve cover gasket replaced. Less than 1 month and 1300 miles later I have replaced 4 quarts of oil. I can see the leak so I went in to show them . The mechanic tells me its the oil filter housing seal and the rear main seal. I disagree so management has them clean the oil off the engine and tell me to return in a few days so they can diagnose the leak. I drive approximately 20 miles and lose all oil pressure. call a different shop for a tow. As I watched the whole time they carefully remove the valve cover to find the gasket not seated and part was actually pinched on the INSIDE of the cover. EXACTLY WHERE I TOLD THEM IT WAS LEAKING. Today cost me $75 tow, $80 to diagnose and repair FAULTY WORK FROM EXPRESS OIL and $20 for oil. Thats $175 on top of the $137 EXPRESS OIL OF TROY ALABAMA STOLE FROM ME

Cant complain❤

The Pelham, Al. Express Oil Change & Tire engineers store improperly installed parts and the Troy location make sure that it was replaced and repaired properly and work with me to ensure that it was covered under warranty. I highly recommend the Troy location for any service and or repairs that you may have, theyre very courteous crew and keep me informed consistently on every action and step that was taken to repair the vehicle.

Very quick and the staff were very good

They wouldnt answer the phone

Lousy service

More than 10 minutes though

Always quick and thorough. Reasonable prices. Very helpful pleasant staff.

Great guys. Only them touch my vehicles.

Awesome service they r the only ones that change my oil

Good, fast service at a good price.

Fast and convenient oil change. Right on highway 231 in Troy.

Need an oil change bad and they did it very quickly. They change the oil while you stay in your car.

It was easy to get a quick oil change. It is almost like a drive thru. Drive up get an oil change in 10 minutes or less.

Best oil change place in troy handsdown #EOC

PLEASE NEVER GO HERE! Today I went here to get my brakes checked and replaced and ended up having the worst experience. The front desk manager was rude from the start and gave us an attitude right as we walked through the front door. I was told the service was going to be two hours so I left and made sure they had my phone number before leaving and that if anything was to come up to give me a call. When I returned to the store I saw that was being charged an extra 100 dollars more than what we originally agreed on. The front desk worker then decided that it was not his problem to inform me prior to putting the part on that it would cost extra. So arriving at the store I was notified once it was too late and that he had added to the cost, but instead of being helpful and understanding he too decided to pitch a fit and was more worried about it being 5:30 then the care of the customer and their vehicle. My family owns a shop and so does my boyfriends and the only reason we choose here was out of convience and since we know that the type of customer care we received was deplorable we hope no one else receives this kind of treatment or swindling done by people who are supposed to be professional.

Very good. Very polite and caring.

Great job but workers need to be more friendly

Best place for car care in Troy, Alabama and its surrounding

Excellent service and decent prices.

Very friendly and knowledgeable people. Do great work 😊

Pretty good experience. Seemed honest.

Worst customer service! Very rude and unprofessional employee

Professional service people who actually care about their customer and explain detail prevent misunderstandings.

The go to Pace to get the oil changed. Always fast and they dont try to fleece you

Very slow today!!

They are terrible Im a woman so I guess they do us any kind away Anyways I got my oil changed 2/25/19an wasnt due back until may it was $45 for what the washer fluid I guess because I had to put oil in my self on 3/23/19 which I paid 23 dollars for my dad said that wasnt right but I just wont return an its ashame how yall do people

Cheap and helpful

Quick and easy oil change but dont depend on them to do all the extras they say they do. Very expensive.

Such friendly people! Fast, too.

Great place to get your vehicle serviced.

Worst customer service! Very rude and unprofessional employee at the front desk.

Fast service, employees were very helpful

Friendly, courteous service!

Not always full service but they will charge you like it was full service. No fluids where added to my vehicle (washer fluid). Tire pressure wasn’t checked,air filter wasn’t looked at.

Awesome 😊 love this place and service

Fo a good jpb

Fast and efficient.

Always friendly. Always in and out!

Changed oil & fluids they put water instead of antifreeze in and caused major issues w my truck beginning of this year will not b goin back

Great Service!

My #1 place for Express Oil Change

Fast, nice personal

Always willing to help.

Quick oil change.

Good service

Fast and reasonable prices

Very fast service

Good service

Quick and reliable service

Fast service

Fast

It was okay.

Fast and friendly

Fast

Fast!

Excellent

Express Oil Change

Excellent service