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Planet TV & Appliance
900 High Ridge Rd, Stamford, CT 06905, United States
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Planet TV & Appliance
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Me
Review №1

My refrigerator went on a Saturday evening and I called around to a few stores the following Sunday. Chris returned my call promptly and emailed me several options based on what I told him I was looking for. I was able to run to the store that Tuesday and take a quick look once I narrowed my options down. I was able to get the refrigerator delivered that Thursday, which was very convenient. The delivery was easy. The two individuals who delivered the refrigerator were extremely professional and kind. They went out of their way to remove my sliding glass door completely so they would not have to remove the doors from the refrigerator. They also made sure the refrigerator was level prior to leaving. I am so happy with my purchase. The customer service at Planet T.V. is superb. Everyone there is wonderful and helpful. They also had the best prices around. I am very satisfied and highly recommend Planet T.V.

Jo
Review №2

Called them in the morning regarding a dryer, they said they short staffed but immediately assisted me. From the time I walked in, under 10 minutes later I left with the new dryer. Extremely pleased with the level of customer care, professionalism and knowledge of the products! Would HIGHLY RECOMMEND over any of the “big-box” stores!

St
Review №3

Chris at Planet is the man! I am new to Stamford. He mad my wife and I super comfortable. Bought a refrigerator and stove. I originally bought all my appliances from PC Richards. After meeting Chris he will have all my business from now on. Delivery was super smooth and the employees were super nice. Thanks again.

D
Review №4

Been using Planet for probably 20 years and had always been competitive on price and installers are very good.Have everything in stocks and knowledgeable on products.

Sa
Review №5

My wife and I purchased 3 major appliances from the Stamford store. Steve was extremely helpful and patient with us. The product selection was great and the pricing very competitive. Our delivery and installation experience was absolutely fantastic. The guys were very efficient and professional. One of them found a problem with the existing clothes dryer conection and offered to fix it for us.This will be our #1 stop for any future appliance needs - and it doesnt hurt to have Ralphs Italian Ices located right next door.Sandy Herman

Ly
Review №6

Take the guesswork out of shopping for any appliance! Planet TV is amazing in every way! Their knowledgeable and caring staff guide you to find what you need and want, rather than making a quick sale. They listen carefully, give you options, and are competitively priced. And, delivery is fast and flawless! We loved the delivery crew who helped us learn how to work our new gadgets. This is the only place we’d ever shop!

Lu
Review №7

Planet TV was the best appliance buying experience Ive ever had. I had a frustrating situation trying to find a fridge for a tight space and Steve Prisco was amazing to work with. He made it such an easy experience. Im sorry I wasted time at other places before I got to Steve. Its a family business and everyone was fantastic. I will definitely only go there for my next appliance. Highly recommend!

Vi
Review №8

Just received my new LG washer and dryer. From the ordering from Chris or the delivery and installation from the nicest and most knowledgeable team, Planet is absolutely the place to go to.If price is your concern, don’t worry, they will most likely match or beat your best legitimate price.I’ve bought there before and will buy there again. They’re local and deserve our support.

Jo
Review №9

Totally positive experience. Salesman Chris was very knowledgeable, patient and friendly. Price was competitive. Delivery was prompt and efficient. Wouldnt shop anywhere else for appliances.

M
Review №10

Id just like to say that I had excellent service with this company every step of the way! The gentleman who sold me my dryer beat every store in town with the price and delivery/removal of my old dryer. They worked hard to get my delivery done when a snowstorm hit town. The delivery men Jesus and Julio couldnt have been nicer when they came to deliver and set up my new dryer. They were professional and fast with the installation. I highly recommend Planet TV & Appliance to everyone.

En
Review №11

Great prices, great service and a fantastic delivery crew that carefully installed the appliances!! Our experience far exceeds any big chain stores and will definitely recommend and used them again!

Ho
Review №12

Awesome place with very supportive staff. all the new products are available with different models. great deals on appliances with nice offers.

Su
Review №13

We had the BEST experience at Planet TV & Appliance. The customer service is incredible! We felt prioritized by Chris from the first phone call we exchanged. We were so pleased with the inventory/brands they carry, his wee-seasoned knowledge and honest recommendations that were perfect for our situation/needs. I highly recommend supporting this family owned business. It really harkens back to another time when the customer is what matters. A sincere thank you to Chris & his knowledgeable, highly skilled team.

Mi
Review №14

A few weeks ago I met with Rob Prisco at the store and was walked through the beautiful showroom. My wife and I were able to view appliances at all price points, and we were talked through the pros and cons of each brand. We ultimately purchased the GE Cafe series which had a high end look with an affordable price. Today we had several kitchen appliances delivered from Planet TV and the delivery process was flawless. The delivery team used drop cloths across our kitchen to ensure they would not scuff our floors. We are so happy with the service and overall experience! I would definitely buy from Planet TV again!

Da
Review №15

These guys are the best. Not only because they are local. But because of the customer service and great prices. They cant be beat. Favorite salesperson: Rob. Thanks Rob!

Al
Review №16

Rob was excellent and really assisted us. The customer service in the store overall is top notch. They are friendly, welcoming, and were hassle-free to deal with. Highly recommend!

ke
Review №17

Everyone here is very helpful in choosing what you need.

ha
Review №18

The staff at Planet TV and Appliance goes above and beyond for the customer. Ask for Rob when you walk in and he will definitely be able to find the appliance or television that youre looking for. My brother got his kitchen suite from Rob and so did my parents. I just ordered a GE kitchen suite from him as well. He is professional and knowledgeable about each product that is offered online and in the store. Forget about the price because this store will beat prices of other big box stores. Thanks again for your great service and prices.Harrison Margolis

Da
Review №19

Planet TV and Appliance is our go to spot for our TV and appliance needs. They are extremely knowledgeable about the products and have provided outstanding customer service. We just recently purchased a magnetic induction cooktop from Chris Prisco and he steered us in the right direction on the right product and made sure it was installed to our satisfaction. We highly recommend them!David Upson

Cl
Review №20

I cannot say enough good things about Rob at Planet TV. Honest product advice, excellent pricing, awesome customer service and great delivery and installation guys. I have been coming here for 5 plus years for all of my needs! Same experience every time!

Co
Review №21

Planet TV & Appliance has been so amazing throughout the entire process of researching, shipping and installing our new washer/dryer. Chris was extremely communicative and kind and kept me updated every step of the way. Everyone I spoke to and dealt with was knowledgeable and great. Our entire extended family goes to Planet and will continue to do so!

fr
Review №22

Rob at Planet Appliance is the best from end to end. He is incredibly helpful when trying to select the right appliances ... then, the team delivers on time when they say they will be there ... and then his installers go above and beyond to work neatly and get the installation done right the 1st time and if that isn’t enough he does it all while providing ... Great Prices !!! There is no better feeling than working with a family owned business vs the big box stores. Great people, great family history ... great experience. I highly recommend you visit Rob and the team at Planet Appliances. Thanks Rob.

Mo
Review №23

Not only were we well taken care of when shopping for all of our appliances, but even after. Art was patient with us as we came in with questions and spent hours just talking about appliances. You can be confident that you are getting the best price.Then just little over a year goes by and we discover our refrigerator is a total lemon. Rob was the best. You are not just their customer when you purchase your appliances, you are a customer for life. We didnt have a working refrigerator in our kitchen for 6 months! Rob arranged for us to have a full size loaner until the warranty company could fix ours, and when that didnt work out Rob helped us get a replacement, and Im not surprised... People who treat their customers great often have great relationships with their vendors and other professionals in their field. I cant sing their praises enough.THANK YOU!

Jo
Review №24

Great place, Fantastic SelectionExcellent customer serviceMy go to resource 👍

Jo
Review №25

By far, the best prices. The customer experience is excellent! They are knowledgeable, patient, and very accommodating. Great people. Anthony and Rob, I could not have asked for more, thank you!!

Br
Review №26

Worked with Chris for all new kitchen appliances including fridge, range, dishwasher and microwave. He was incredibly helpful with our search for the right appliances and prices were great. Prices were excellent, delivery was quick and he was available for questions afterwards.

Ro
Review №27

Chris was a pleasure to deal with!! Prices and service were excellent. The delivery men were very respectful with masks and gloves and did a great job with installations. I am so glad a family member referred me to Planet.

E
Review №28

Had a great experience using Planet TV & Appliance for a complete renovation of our kitchen and laundry room. Robert took his time, going through the many options and available packages with me, and provided great service throughout the entire process. Their prices were also the best I was able to find. I highly recommend Planet TV & Appliance. Definitely would use them again.

aa
Review №29

The knowledgeable and thoughtful service my wife and I received while looking for a washing machine, along with their competitive pricing,serves to remind us of why it is important to support such long standing local family businesses .They understand both what they are selling and the value of helpingcustomers better understand their options allowing us to makemore informed decisions.Delivery and care in placing and hookup was seamless. The delivery person has been working for this business for 20 years. and it shows.

Am
Review №30

Rob was reliable, knowledgeable and efficient. He delivered an excellent refrigerator to our home in record time. I highly recommend his services.

Ch
Review №31

Recently went through a kitchen renovation and I looked for appliances in all the wrong places (think big box stores). I was referred to Planet TV in Stamford and what a difference. Their salesman (Rob & Anthony) are very knowledgeable about all of their lines and help you pick the right product for YOUR needs. Rob made sure products were delivered according to my project schedule and followed up immediately to make sure I received everything! Give them a call before going anywhere else. Would recommend again and again.

19
Review №32

Planet TV & Appliance is the only store that I will deal with! Excellent prices, Fast delivery, Amazing customer service. Caring personal staff! Robert always makes me feel important for my smaller purchases and is very helpful and pleasant to work with. Overall experience A+ !

Do
Review №33

We have been working with Chris and the team at planet for so many years! One of the best experiences you could ever have from a retail perspective… They give you what you asked for they deliver above and beyond what you need and just continue to be the best customer service always… If you ever have a need you need to see planet TV and appliance!

Je
Review №34

My old window unit in my apartment broke down a few months ago and I called Planet TV to help me with a new one. I know absolutely nothing about air conditioning units and definitely needed a lot of hand holding through the whole process. Rob immediately offered to come by, check out the existing unit and take some measurements for me. When he came by and took the measurements he checked out the unit and informed me that Friedrich still makes the same unit in the exact same size. I loved my old Friedrich so I was glad that he was able to find the updated version of the unit for me! Since the unit was the same size, Rob told me it would be able to fit in the existing sleeve. Once the unit was installed, I realized that there was a lot of vibrations. I initially put it aside and just thought the new unit was louder than the original but low and behold, Rob called me a few days later to check in. I’m so glad he did because once I told him that I was surprised it was so loud he knew that the sleeve had to be replaced and had his service technician call me right away to schedule an appointment. The service tech was able to work with my schedule and came to my rescue! Now my unit works great! Their service is impeccable and they made the whole process a breeze! It’s definitely service I couldn’t have gotten at any big box store. I’m so thankful for Rob, Planet TV & Appliance and all of their staff!

Er
Review №35

Planet TV is synonymous with EXCEPTIONAL CUSTOMER SERVICE. Two and a half years ago I bought a Frederick AC unit from Rob, unfortunately the AC unit died this summer. I called Rob to let him know about the problem I was having and without hesitation he said let me see what I can do. Rob called me back a day later to inform me that he was able to swap my busted unit with a brand new Frederick. Thanks for the great work guys, Ill be back soon!

Se
Review №36

Visited the Stamford store multiple times and was always given plenty of time to discuss options and choices. Chris & Steve are very knowledgeable and when they didnt know the answer they found the answer. Purchased a full kitchen worth of appliances, price was competitive and installation was tailored to our schedule. In particular the FIsher Paykel dishwasher installation was done very professionally.

Fr
Review №37

I have always bought my appliances at Planet and recommend them to friends and clients. Their prices are very competitive and the sales staff are very knowledgeable and helpful. Recently I purchased the wrong appliance for a rental property, not realizing the error until it was installed. Planet exchanged and installed the correct appliance the next day. Excellent service. I would not hesitate to recommend Planet TV for any appliance.

Ki
Review №38

I purchased an entire kitchen of high end appliances from Rob. From the initial sale, to the excellent follow up care (thank you Clark and Manny!) I couldnt be happier. Everyone I dealt with was professional and courteous. I would highly recommend them, and will be purchasing from them again when the need arises in the future!

To
Review №39

I purchased all of my kitchen appliances at Planet TV. They provided excellent service and personalized installation to fit our kitchen. Rob Prisco helped us along the way in choosing the correct appliances. He made us feel comfortable with our purchase. He had a lot of patience and knowledge as we took our time in the showroom to decide on our purchase. I highly recommend Planet TV.

He
Review №40

EXCELLENT service from sales to installation to follow-up. Everyone was knowledgeable and helpful, and truly cared about our needs. I purchased all my kitchen appliances from Planet and am absolutely delighted. Awesome experience!!!! I recommend Planet TV & Appliance HIGHLY.

Al
Review №41

When I was renovating my house I was put in touch with Rob through friends who had a great experience with him at Planet. I needed everything for kitchen from kitchen to laundry room. Being that I had only bought appliances once before, I was unsure which direction to go. Rob took a great deal of time to show me all the appliances I wanted to see and review them in great detail. The experience was excellent and all of my appliances are perfect for my home and my family. Highly recommend!!

Ja
Review №42

Ive been going to Chris at Planet TV for 12 years now and he is my go to guy! Anything I need or request is taken care of like a breeze!! He is extremely knowledgeable and a very trustworthy salesperson, he feels like family. I would never go anywhere else. Hes the best!!

Er
Review №43

Bought my new 65 inch OLED TV at Planet. Stephen was knowledgeable and helpful in explaining the differences, strengths and weaknesses of the various competing sets. He gave a better price than other name outlets. The installation team did a terrific job wall mounting it and setting it up. Glad I made this choice. These guys made buying this such a good experience.

Pe
Review №44

Chris from Planet was of great help when I walked in to purchase appliances for my entire house. Great customer services and prices. Highly recommend.

Ra
Review №45

The guys here are great! Always jumping through hoops to help their customers with the best appliances and the best experience! I will continue to purchase our major appliances through them and appreciate the flexibility and knowledge that they offer.

Da
Review №46

Unbeatable experience at Planet TV & Appliance! I needed a TV and fridge for my business. The team worked with me to determine exactly what I wanted and fit within my budget. You cant get better customer service and quality. These guys are very knowledgeable, helpful, and have a sense of humor to boot. You really dont get service like this anymore, so thank you!

ma
Review №47

The best of the best. My go to spot for any appliance, I’ve bought 4 refrigerators, 2 stoves, 1 sleeved ac, and a microwave. These guys are personable, they don’t try to sell you, and they’ll beat anyone. The Team stands behind their products, their reputation, and will go the extra mile to keep your business. The store is family run and it makes a difference. I will never buy an appliance any place but Planet. The delivery Team went above and beyond when they installed my stove in a hard to reach area.

Ch
Review №48

Back in 2013 when we first moved into our house we needed a washer and dryer. Found the best quality and got the best deal from Rob (Co-owner/Manager) and he beat all other prices. Installation was fast and efficient. Years later and now we needed a new dishwasher, made the call and Rob instantly took care of us again! A great brand for a price beatable to all others we looked for. Installation was once again fast and the service was excellent. I’d recommend them to anyone for all appliance needs. Thanks!

Ei
Review №49

I bought all of my appliances for my new house here! Washer, Dryer, Dishwasher, Refrigerator, oven and microwave. The service, delivery and installation was amazing, I worked with Chris and he was so helpful. I will definitely be buying from here again.

Cr
Review №50

Best place to get your appliances! Chris and his staff are extremely knowledgeable and are always willing to work with you. Personal Service that you can never get from a department store. They handle everything from sales to delivery, installation and even removal. Their prices are always competitive if not much better than an department store and if you ever need help or have a question they are always there to answer any questions! I would never shop anywhere else.

Da
Review №51

Outstanding service! We bought a beautiful Blue star Range. Chris held it for us until we were ready for installation. The delivery team and installer were very professional. We couldnt be happier. We would highly recommend this place!.

St
Review №52

After a bad experience with a dishwasher replacement and installation with a major retailer I walked into Planet TV & Appliance in Stamford and did my day get better. I worked with Chris, one of the owners, who was able to recommend a dishwasher and get it installed in a few days. I live in NY, but that wasn’t a problem for them.Coincidentally, I had orders for new appliances for a condo renovation in Stamford and one by one the delivery dates slipped. I called Chris and he was able to match the price for all the appliances and have them delivered within the week. What a difference to work with a local retailer. Their entire team, sales, delivery, etc. was very helpful and nothing beats face to face customer service. They delivered on time and did follow-up calls and emails. I highly recommend them.

Le
Review №53

Renovated my kitchen last year and when I was shopping appliances I stopped in to talk to the guys @ Planet Tv & Appliance. Wow.. Do they make it easy. They beat all other quotes, fast delivery and great customer service. Stop in and Check them out they have a great showroom in Stamford Ct.L

De
Review №54

I am a Construction Manager and a Property manager so you can imagine how much I would need a good appliance store connection. With Planet TV they make my job easier. They have a great staff, from the sales guys to the delivery guys, everyone is top notch. Whoever I speak to, whether its Rob, Chris, Anthony, Steve, Art, or Clark, they all take care of me and treat me like family. Dont waste your time going to any other place, Planet will always be the best!

Da
Review №55

So, normally the delivery crew coming on time is a good thing. I was running late coming home from work. They wait for me and were very friendly and courteous. They took their time and we meticulous about not damaging a thing. Im so happy with the whole process. Now lets hope the fridge lasts but thats out of their control. Highly recommend!

Ni
Review №56

Recently purchased a new fridge, stove/oven, hood, dishwasher and microwave for a new kitchen as well as two TVs. Anthony helped us get reliable, good looking stuff for a fair price. They were able to store things until construction was completed, delivery was prompt and professional, and when I reported a minor issue with the fridge they had a GE tech out the next business day. Glad I ended up just going here and would not recommend you waste your time elsewhere.

Er
Review №57

I recently purchased a refrigerator from Planet TV and Appliances. The staff was very professional, the prices were unbeatable, and the service was fantastic from start to finish. I am extremely happy with the whole experience and love my new refrigerator. I would definitely recommend Planet TV and Appliances to others.

St
Review №58

We had a very good experience purchasing from Planet TV in Stamford. The salespeople were very knowledgeable and helpful. I had to reschedule the delivery of a full kitchen set twice, and they were always accommodating and never made me feel like it was a hassle. Rob the salesperson made me feel like a valued customer. We would use them again in the future.

Fa
Review №59

All Pros no Cons. My 5 star experience with Planet TV & Appliances included a perfect combination of patience, product knowledge, and very good service from store to delivery and installation. I particularly appreciated dealing with Rob and his family owned business...all the advantages of personal service and internet resources. My appliances were delivered and installed with competency and care...thanks to 3 guys who knew what they were doing!!

Ka
Review №60

This is our go-to place for any and all appliances/electronics. In addition to their large selection and competitive pricing, their knowledge and customer service are what separate them from all of the other stores. It’s a breath of fresh air to be able to explain what you’re looking for and have well informed people to guide you. Highly, highly recommend!

wa
Review №61

We had a great experience with our latest acquisition of a washer and dryer from Planet TV.From the price, to the pre-delivery call with Clark, to the delivery itself being done on time, quickly and efficiently... we were completely satisfied. We look forward to continuing our long and happy relationship with Planet TV.

Jo
Review №62

Thank you to everyone at Planet TV and Appliance. I had a very tricky situation with a stack-able washer/dryer situation. My old washer broke, and I needed a washer/dryer that had to fit in a small closet space in a co-op apartment. Art, Clark, and everybody at Planet were so helpful, cheerful, and inventive in getting the Units properly delivered (not a scratch on the floor or a wall taking out the old or putting in the new, in a very small space with narrow stairs on the second floor!!!), and installing the washer/dryer in the tiny space with the proper ventilation! I was so happy it worked! The entire team were so helpful and professional! This is why I LOVE PLANET!! I have dealt with them before and will go back again the next time I need a new appliance. They totally ROCK! By the way, my Blomberg washer and dryer, which Art recommended, are fantastic machines that do an incredible job of cleaning and drying. Love them!!!!

Jo
Review №63

These guys are the best around! Dont waste your time at a big box store with poorly trained employees when you can come to this excellent family-owed and operated shop that truly cares about the customer and helps to find appliances that fit your needs and your budget. I recommend 100%!! Special shout out to Rob and Steve.

MI
Review №64

If you want an honest and reliable opinion on all appliances with good prices, shop at this family owned business. Needed help in making a wise choice in choosing a washing machine and Chris was there to help. Very patient and knowledgeable.

Ba
Review №65

Looking for a television. Not much selection but Steve was very knowledgeable.

Al
Review №66

We have been customers for years:Tvs, sound system installation, appliances, custom stove range, washer/dryer. They have been great and honest throughout. Especially when an appliance needs repair. Highly recommend Planet TV

R
Review №67

I cant say enough good things about Planet TV. They get an A+ in customer service, will match any competitor price, local, and consistently go above and beyond to ensure the customer is happy. When I wanted a stackable washer dryer, Chris came 3 times to measure my closet to ensure it would fit, when my refrigerator was too large for my new kitchen, Planet swapped a new one without charging me a restocking fee or an additional delivery fee. I will never buy an appliance from any other store. Thanks to Planet and Chris I am so happy with everything in my new home.

Ho
Review №68

Superb product knowledge, excellent pricing, considerate sales staff, willing to go the extra step to help. Very good backup service.

St
Review №69

I received wonderful service at Planet TV & Appliances from Chris Prisco and his brothers. I replaced every appliance in my home and got great deals and fast delivery. I highly recommend using this family owned business rather than a big box store.

Da
Review №70

This is a family run business with a helpful sales staff that isnt overbearing like at some appliance retailers. Rob helped put together a good deal and was very straightforward. Would definitely work with them again.

Ma
Review №71

Excellent service! Quality and knowledge.They make you feel at home.

sa
Review №72

I had no idea that appliance geeks existed until I went to Planet!I recently bought my first home and needed a bunch of appliances all at once. (fridge, stove, washer and dryer)With all the little subtleties in offerings and brands I was making myself nuts. I looked on consumer reports...surprisingly not much help. Then I walked into Planet, which has a huge range of offerings from the basic get-the-job-done models to the downright luxury models!I was looking for somewhere in between, and I went through the features that were important to me, the ones that were nice to have and the ones that I definitely did not want.. They explained the value of different features, watchouts to consider and demonstrated a deep knowledge of and genuine passion for appliances. (who knew that was even a thing?!?)The prices were very competitive and the customer service, delivery and follow up were above and beyond.The Prisco brothers are fantastic!Go to Planet, support local and be happy!

Mi
Review №73

After recently purchasing a coop that required full renovation I went to Planet and Appliance for all my kitchen appliances, air conditioners and a new television. Robert Prisco guided me through all available options for every item I was planning to purchase. Finding the proper sized refrigerator was the hardest problem throughout the renovation. Due to the size and space of the kitchen nearly every single refrigerator I was looking at would have stuck out passed the wall and into the doorway. Robert was able to search and find the one and only refrigerator that met my exact needs. After all the decisions were made and the purchase was final they came and installed everything free of charge without any problems.

Mi
Review №74

Ive been a regular customer of Planet TV for about 15 years. I have a real estate investment company and I own apartments so I buy A LOT of appliances. That said, I use Planet TV for my business as well as whenever I or a family member needs appliances for our homes. First off, the accountability of Planet TV is unparalleled as this is a family business and those working here care about the customers (which is why theyve been in the appliance business for well over 50 years). Moreover, the prices are as competitive as it gets because they purchase the appliances as part of a larger cooperative. Therefore, whether its Presidents weekend, Black Friday, etc.. or not, prices are always excellent and unlike the big box stores, you dont get the run around or get passed around if/when you have an appliance question, a question about delivery or perhaps more importantly, if you should have a service issue (which is so important). I cant say enough about the Prisco family who owns Planet TV as they are personable, knowledgeable and they stand behind what they sell. They sell high end appliances, builder grade appliances and everything in between. I used several other appliance stores prior to having the good fortune of being referred to Planet TV about fifteen years ago and now, Ill always do all my business here. Cant say enough good things.......

Vi
Review №75

I bought my appliances at planet tv and appliances after shopping around at the bigger stores. No one could beat the, customer care nor prices . I couldn’t be happier With the service I received from every person I dealt with. Highly recommend this business.

De
Review №76

There is nothing worse than having an issue with your kitchen oven right in the middle the busy holiday season. Well Planet TV came to the rescue! Co-owner and sales manager, Robert Prisco, was able to help us immediately find a replacement at a great price. Within just a few days Planet TV delivered and installed the new oven and we were back in business. The sales staff and installers were extremely knowledgable, helpful and reliable. This is a fantastic and well run business. We highly recommend Planet TV in Stamford, CT!

Je
Review №77

I bought my washer and dryer from Planet 5 years ago and they installed it for me, I recently realized (shame on me for it taking so long) that the dryer was venting into the closet instead of into the output hose carrying it outside. Planet TV refused to come over and look at it / repair it for me. My handyman just pulled the stacked unit out from the closet and we discovered the very much too short 2 feet dryer hose was just hanging from the back of the dryer in mid-air, not even close to the hose in the floor it was supposed to attach to to carry the air outside through my basement. Do not use them for your installations! If I had caught it earlier, I wouldnt have the water damage on the walls that I am now stuck with.

An
Review №78

Super knowledgeable with great customer service . Even followed up a few days later to see how the new appliance worked out. Much preferred over the big box stores.

Wi
Review №79

Chris was a great help and their prices cant be beat. Excellent experience .

An
Review №80

Steve, Chris and the staff always come thru with honest product information and fair prices. We just replaced a stove and dishwasher with them and are very happy with the price, service and installation. This experience has been consistent in all our purchases with them (TVs, Refrigerators, a Washer, etc.). If you have a choice, support a local business and give them a chance!

Wa
Review №81

The bros. Prisco are very knowledgeable and honest. Provide good service after initial sale such as with warranty issues etc..

Ka
Review №82

I have used Planet TV & Appliances for nearly 8 years now for pyrchasi.g appliances for properties I manage and they guys always give me the best price they can, deliver on time and are friendly as are their delivery guys. I highly recommend them!

Ve
Review №83

Excellent, knowledgeable service in the store, and Chris went out of his way to get the Appliances delivered to me on the day I needed them.

co
Review №84

Excellent, knowledgeable customer service with a great selection of appliances. My entire family has been shopping here for years, we like to patronize local family run businesses...we have always have a good experience here...dont hesitate.

He
Review №85

Friendly low key yet knowledgeable sales offering very fair prices. Installation was prompt and done right. Would highly recommend!

Ma
Review №86

Planet TV swooped in with a last minute order that seemed impossible to pull off. I needed a new fridge and a stackable washer/dryer, within three days, delivered and installed on a Saturday, with a gas connection. I assumed I would have to a big chain store in order to get what I wanted, when I wanted. Not only did Planet TV take care of EVERYTHING on my list the sales guy went way beyond normal service. I had picked out a laundry unit that wasn’t optimum for the space. He let me text him a photo of the setup, with measurements and he made sure I had the right unit.There is zero chance of getting that level of service from a big box store. Not to mention, the appliances I bought from Planet TV were the exact same price as Best Buy and Home Depot, but Planet TV threw in removal of the old stuff and delivered exactly when I needed it. Why anyone would shop with a chain is a total mystery to me

Ji
Review №87

The staff was extremely knowledgeable about the products, and provided me with pros and cons of each item. I was originally shopping for a basic side by side refrigerator. After speaking with Chris I decided to upgrade to the Samsung French door model with the family hub. It has been about 6 months and my wife and kids love it. We use the family hub almost everyday. It helps with managing the grocery list as well as lets me watch yankees play while Im cooking in the kitchen. The delivery team was top notch. The refrigerator is pretty heavy and they took their time and were extremely careful not to mark or dent anything in the house. I would definitely recommend them to anyone looking for appliances, TVs, etc.

la
Review №88

We decided to check out Planet based on the many recommendations that were posted on the website Nextdoor. It was a decision I will never regret and will make us patronize them for any subsequent appliance needs. we purchased a double oven which malfunctioned from day one. Planet went above and beyond my expectations and they consistently followed up. Their responsiveness exceeded anything i had ever had dealt with before and not just limited to appliance purchases. I would whole heartedly recommend Planet to anyone shopping for a TV or appliance

Ne
Review №89

Ive bought all major appliances from Anthony and the Planet team! Great service, fair pricing, I highly recommend getting your appliance from Planet!

Ro
Review №90

They do have a good line of appliance, good customer service.

Ja
Review №91

I am a return customer. Planet TV always beats everyones prices and gives personal attention to their customers. You can shop big box stores, but make your purchase at Planet TV.

Sh
Review №92

I found the sales people very knowledgeable I have purchased a oven, washing machine and dishwasher within the last year and Ive been very happy

An
Review №93

Great help, they got me out of a jamb on a weekend and made most importantly made my wife happy with a new washing machine

Ka
Review №94

My husband and I purchased a washer and dryer and couldnt have been happier with the service. The first installer forgot to replace the dryer hose and when i called they were back the next day to finish the job! The Prisco brothers were so accommodationg and friendly well definitely return for future appliance/tv purchases. Great shop local, family business!

Er
Review №95

We worked with Chris, one of the owners. First of all, they are extremely knowledgeable in product. They were so helpful helping us decide which brand to get and didnt oversell expensive brands or variations like many other places we encountered - they just simply educated us and told us to make our decision from there: this was so appreciate.Where they really shined was delivery and customer satisfaction. My fridge was delivered on a Saturday and they were extremely flexible with my crazy schedule. Unfortunately, once they left we were unable to get my fridge into the kitchen due to size (the delivery guy had told us how to get it in and we thought we would be able to so we let that be). The next day, we called and explained the situation and chris promised they would make it right. This to me is where it is 100% WORTH USING MOM AND POP SHOPS over HOME DEPOT or LOWES even if they cant beat the pricing- hd or lowes would have said sorry, its too late we already delivered. Chris and Clark with deliveries team coordinated during the week and were able to get someone out the following Saturday to take care of us because we had another time sensitive project going on. The accommodation was so appreciated and quite frankly the best customer service I could expect. This is the type of customer service that keeps people coming back. We own multiple properties in Stamford and plan to use them for any appliance replacements we have in the future.Thank you guys again!

Er
Review №96

Knowledgeable and friendly staff. Excellent prices and much better service than you can get at big box stores

ja
Review №97

Excellent. This a a local company that beat all the big box stores on price, service, delivery and installation. They will be my first and only stop for my next appliance or TV.

Vi
Review №98

Always happy with the sales team, delivery staff and overall experience.

Ca
Review №99

Expert sales help, knowledgeable and friendly

Si
Review №100

I priced around for the best deal for an ac and they beat out the other ones by saving $175. The guys here are very friendly to work with.

Information
13 Photos
100 Comments
4.9 Rating
  • Address:900 High Ridge Rd, Stamford, CT 06905, United States
  • Site:http://planettv.com/
  • Phone:+1 203-968-1515
Categories
  • Appliance store
  • Electronics store
  • Home theater store
Working hours
  • Monday:10AM–6:30PM
  • Tuesday:10AM–6:30PM
  • Wednesday:10AM–6:30PM
  • Thursday:10AM–6PM
  • Friday:10AM–6:30PM
  • Saturday:10AM–6:30PM
  • Sunday:10AM–6:30PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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