I’ve used this company for years, taken several vehicles over the decades and just recently again.I highly recommend them, very professional, friendly and very timely on the repairs!

My wife and I were on a Road trip when we started having troubles with our rig as we were approaching Prescott, then we spotted a sign on the side of the road, Having Troubles see Certified Transmission. And that is what we did.We were first met by Paul, he made it possible for our rig to be examined without a reservation, He was a great help to us.Then Mike the owner assisted us with the details of how we will start to remedy our problems, first by shuttling us to a great hotel for the night.By mid day the following day he had our rig in fantastic condition, they even found a clunking in the suspension that was easily cured.Usually a road trip break down turns out to be a nightmare, But not when you have such a caring crew from Certified transmission on your side.WE HAD A GREAT DAY and met a nice bunch of guys that got us up a rolling in short order.We will gladly refer others and be a customer of theirs from now on!Thank You Paul and Mike.Brad and Jeannie Knowles

They did a great job on my vehicle, and Paul gave off a nice honest vibe. This was only my first time here, but they seem worthy of 5 stars. (Well save that one for my next trip)

Everyone I dealt with, Mike, Paul and Tara, were very helpful and customer oriented. The transmission in my El Camino had been previously rebuilt and there were some problems that needed to be sorted out. Mike took the time to make sure everything was addressed and repaired to provide a fully functional transmission. I was very happy with the results !

I have known and done business with Mike and the crew at Certified Transmissions for 20 years now. Absolutely top-notch! Honest, reliable and extremely knowledgeable.

After taking my vehicle to 3 different mechanics, including the local Ford dealer in Prescott, who caused more damage to my engine, the folks at Certified Transmissions were the only ones who were able to fix my vehicle. I am grateful for Paul, Tara and the mechanics who were involved in my vehicle repair. Paul went above and beyond the call in customer service. He worked closely with the warranty company to get repairs covered and with the salesman who sold us the vehicle, who also went above and beyond the call, to get these repairs covered as much as possible with a small cost for me. (warranties dont cover rubber hoses). I highly recommend Certified Transmissions and will spread the word. They are #1 in my book!

I contacted Paul at Certified Transmissions on a Friday morning and requested him to perform a pre-sale vehicle inspection as I was flying in from out of town. He was extremely nice from the moment he picked up the phone and was extremely helpful. The dealer brought the vehicle to him late in the day, 2 1/2 hours later than requested, but he still managed to perform the inspection before the end of business. So glad I did this as he found major electrical issues with the used vehicle I was about to purchase which ultimately made me walk away from the deal. Highly recommend Paul and his team!

I had my truck towed in after what I believed to be a small accident involving the transmission cooler, which turned out to be a lot bigger of an issue than I first thought. First off, these guys are very professional and careful with the way the handle your vehicle. Secondly, Paul was very polite and helpful, not to mention very generous with working out the price for my repair. And lastly, they did great work replacing the core support, trans cooler, lines, and servicing the driveshaft. At first I did think I was being price gouged, but after the full inspection on what needed to be replaced, I realized how much Certified helped out in the end. I will certainly be back to this shop next time a problem occurs, and I recommend to anyone reading this who may be looking for their best option.

Very knowledgible about my Ford F150. Also, prompt. I would recommend for general auto repair.

Recently needed a rebuild of a 1963 Ford Cruise 0 Matic trans...including hard to find hard parts, as in planetary gear set, clutch plate holders, etc. These folks did a really great job with the classic car and it now runs like new. I was especially happy with the way they handled my car while they had it. It was not left outside overnight and i received it back in fine condition..Very knowledgeable on the older stuff...Highly recommend this shop...

As always, the semi-annual mechanical inspection and repair of my car was done in a thorough and timely manner; all personnel were friendly, professional, and responsive; and I was ready to go on my way before I could finish the 2nd chapter of my book! Thank you Paul and all you folks who so competently and quickly performed all the much-needed tasks to thoroughly complete the job in a timely manner!!

I first took my car to Certified Transmission four years ago for a new transmission. I take my car to them for everything now. They are professional and trustworthy. I highly recommend them.

Mike & Paul at Certified Transmissions..Model Customer Service at its BEST!There character and integrity is reflected in there business.Today while I was waiting for My Dodge Ram trans service, they provided me a business card that let me get a free egg muffin, and coffee @ Rustic Pie!Even Ni shon& Kim made the time great with THEIR Quality Food and Deserts.Came all the way from Dewey and well WORTH IT.I recommend the best and yet affordable!

Great service, Excellent communication!

I was quoted for $1000 and told they couldn’t pin point the exact part that was causing problems so to be safe they wanted to replace all of them. Fair enough. Took it to a few other shops where they were able to pin point the problem, and quoted me half of what these guys wanted. So if you have never used these guys before, be cautious.

They have serviced my car for several years, I have never found a shop before that I trust as much as these guys. They are very courteous and friendly, even pick up my car or give me rides when needed! Recently they even assisted me in selling my car for more than book value since it was so well maintained. Very trustworthy shop for all the women in Prescott area!

Replaced the radiator and transmission cooler lines on my Jeep Wrangler. Work was completed on time, clean work and at a fair price. Ill go there there again.

They searched and found the source of two noises that were bugging me. My experience with shops chasing down noises hasnt been the greatest, but the team at Certified found them and fixed them in one visit.

I have been a Very Satisfied Customer of Certified Transmissions for over 13 years . They are Trust worthy, always explain what needs to be repaired, no hidden cost .. They always use the best lubricants and manufacture parts. I own a Lexus, and I am very particular who works on my Car . They stand behind their work. I Highly recommend Certified Transmissions, especially to my girlfriends! They are respectful and Honest !

More than transmissions, they do our fleets clutch work, brakes, suspension and motor work. The team even found a dirty injector for a fraction of the price the dealer was asking for. Certified will continue to take care of our fleet:) 2 thumbs up from this local.

My car was repaired well and quickly at a fraction of what the dealer quoted me. When I picked up the car I was happily surprised to find that they had washed the car, AND CLEANED THE INTERIOR. This was a big deal because I had not cleaned the interior and it was covered in dog hair, and little kid goo. Thank you!

Great service. Dropped off and picked up same day. Highly recommend them for any transmission service.

These guys are great. Ive been having a recurrent gear oil smell coming from the area of my transmission. Ive been trying to fix it for 6 months and tried everything. They had my car for 3 days, brainstorming what it could be, and barely charged me anything! Thanks Certified Transmission! Monte and Paul rock!

Total Transmission Break Down on vacation. Treated very fairly. My 1999 F 350 runs so much better, too. You can trust this shop!

Awesome service and if there is a problem they are on it 100%I have complete trust in them, there like family.

Took my car in for a repair that Galpin wanted to charge me more than twice as much for. Paul was very helpful and my car was done on time. When another part went bad the next day, they took my car back in when their lot was full. There was a small mix up, so it didnt get fixed until the next day, but they got me back on the road for much cheaper than the crooks at Galpin.

CONSUMERS BEWARE!!! Unfortunately I had posted a positive review on the Certified Transmissions website only as a courtesy to them before my experience had actually completed because I didnt think for a moment I would have had such a problem when dealing with them.My experience was that even though their expensive repair did not fix the problem with my car as they claimed it would (and they tried twice), they still felt justified in keeping the money I had paid in good faith. I requested a refund rather than continue down an uncertain and even more expensive path with them. Do take care if you choose to deal with this shop.In reading what Certified Transmissions wrote regarding my attempts to retrieve my funds through credit card chargeback and the BBB, let me clarify the situation in both instances.It is generally known that the BBB has a conflict of interest because they are funded by the businesses themselves. There are numerous consumer complains on the web saying they have not been treated fairly as a result. In my case, the documentation relative to the decision of their auto committee was muddied. They said that my complaint was justified but subjective and that Certified Transmissions should have communicated more clearly, but then they basically ignored my complaint, and they justified their position by saying Certified Transmissions had done repairs. Whether or not the repairs fixed the problem was irrelevant.Insofar as the credit card chargeback was concerned, I was told that unless a second opinion letter implicates another shop in wrongdoing, the case doesnt seem to hold much legal water. As anyone knows, that would leave the shop providing such a second opinion open to liability issues.So, do make your own decision when dealing with this shop. They can try to justify their position all they want, but as a consumer, had I read a review like this beforehand and knew whether or not they actually successfully fixed the problem I would be out the money anyway, I would have looked elsewhere immediately rather than take a chance with them.

The crew at Certified Transmissions INC. are AWESOME!Great work on my 1975 Dj5 Jeep. honest and timely service. Thanks

Great service, reasonable prices and honesty. Mike and Paul are professional the staff does a great job.

Many months ago I took my 01 CRV to a national chain that deals with transmission problems. They said Looks like you need to rebuild the tranny, at a estimated cost of $1,800 to $2,200. A friend at my wifes work recommended CERTIFIED TRANSMISSION in Prescott, where they said they couldnt find anything wrong with transmission but found a broken fitting that had something to do with Radiator and Transmission, and a fluid leak, and a busted motor mount. Cost $1.400. Waited this long to rate to see if the problem was truly fixed. IT IS and saved me the cost of rebuilt tranny. Otherwise I would have wasted $1,800+ Would have still had the problem.