The sale representative are very helpful and go out of their way to help 🙂.

I had the best experience ever. Findlay Subaru has the best customer service experience 👌Joe was amazing 👏

So far these guys are great. Theyve given me discounts and coupons. Have been very upfront and straight with me. Kind and helpful. Also very fast. Thanks for your time!

I went in on a Saturday to find a nice AWD vehicle. Joe Myers helped me find the perfect used, but really nice car. Joe was very easy to get along with, and he was so professional. After we test drove a couple of vehicles, I found the car I was looking for. Joe made it simple and unstressed. I purchased a car that I will love for many years.Thanks, Joe Myers

I had a GREAT experience. Everyone was very helpful and NOT pushy. Loved it!!!

My shuttle drive was wonderful,I always get good service while at Findlay.

Bought car. Great service. Matt is excellent salesman.

Good people good atmosphere

Good service, car fixed early.

The only GMC dealer in our area they take good care of their customers any ministration

Very professional. No pressure. They really listen to what you need. Amy was great. Would buy here again. Subaru

People are always friendly and quick to take care of you

Set me up in a used Subaru Forester. The sales team is awesome and at no point did I feel pressured. I’m blessed to have been able to work with these fine gentlemen.

Had to take back car a month later after finding out the hard way that they didnt reset the tire inflation sensors when they rotated the tires during a scheduled maintenance visit. i had overfilled the wrong tire. when you go to the dealer for GMC maintenance you may pay a little more but expect good service.

Very knowledgeable trustworthy people.

Findlay Gmc services was amazing. Got in got out. And they even gave my son a ride to school while we waited. Customer service was excellent and price was affordable. Thank you Findlay GMC.

Findlay Utopia Group is a great place. The environment is amazing and everyone is great!

I bought a brand new GMC TERRAIN SLT in 2019 & have had great experience with them since.

Great place to buy a car. Great service and ryne stickney has a great help thank you

It most satsifying

Excellent buying experience at Findlay Buick with Sales Consultant David Vestal. I went in thinking I wanted a SUV, after a test drive and really checking it out-I knew a SUV wasn’t for me.David was informed, patient and understood what might be a better fit for me. David suggested the Buick Regal- it was love at first sight! After a test drive, I knew that the Regal was the perfect car for me! Thank you David!I love my Regal, thank you David for your professional assistance in helping me find it! I recommend Findlay Buick Auto Sales in Prescott to everyone, ask for David Vestal.😁

I had a great experience here! I was looking to buy my first car from a dealer and walked away super happy and excited! They treated me very well and took off all the pressure! They even made it feel like it was a big win! All I can say is they made it easy and feel good! If you live in the Prescott area and you are looking to buy a car, I highly recommend them!

Amazing guys... Made my dreams come true😍😍

These fine folks are always kind, thoughtful, and hard working. I appreciate the cleanliness of the facilities.

Good place to take your vehicle they treat you right

Great service

Jason in the service department is the best. He did everything possible to make my vehicle repairs go smoothly. I would highly recommend his service department.

I initially had a problem with a sales member but this was immediately taken care of by Mr. Jamaal McCoy and Mr. Mike Sink. This Toyota dealership is well run and has GREAT customer service. They now have a customer for life. I HIGHLY recommend this Toyota dealer.

The guys have tried really hard to get me financed, we have rvd so not a permanent address for yrs, but it finally worked !! I am very grateful !!! Thank you !!

Incredible buying experience. Its never easy buying a new car, but they made it comfortable with zero pressure! The follow up was amazing and the service department is top notch. Highly recommend this dealership!

Excellent experience. Treated really well in a timely manner. Totally impressed with the people and the service. Would gladly recommend the dealership.

Welcoming atmosphere and outstanding friendly service! I was passing thru and developed a condition that was setting off every alarm on the dash. Calling the California mechanic who just worked on the car who didnt have a clue. Brought it to Findlay and it took them 10 minutes to find and fix the issue.

Raz treated me well. I was just there to give him an idea of what I wanted, but my perfect car was there. Terrific customer service.

Great vehicles, friendly and helpful staff, and this dealership is so involved with the community, I will always be a consumer of theirs.

Good service

The people there are second to none service department absolutely wonderful I would not buy a car

Its a Dealership you cant love it.

Great staff.

Ive bought 3 cars from them always had great service . But the last few times since the new owners took over . I had issues I made an app and waited several hours and had to go ask about my car. The phones and computers went down again they had to mail my final bill . They didnt offer to fix the extras at that time .I only have 39,000 miles on my van and it needed so much work that wasnt on my warrenty . Crazy . I took it to chino had work done cheaper at bobs .

Great customer service! Parts department was so helpful and got me out quickly with the exact part I needed. Great team all around, sales, service, parts!

Clean, friendly, service dept did a great job

Got the run a round for three day just to get a test drive was lied to several times from Toyota dealership in Prescott so i went to the Subaru in Prescott and tried to get the 2012 pathfinder in their lot but Toyota wouldnt let the Subaru dealership. Hope this gets the attention of the owners i would call him or email him if i could find his email or phone number

Ive gone in for an oil change and some work on my warrantied vehicle. They were very helpful, and I was pleased with the patience of the tech as Im trying to describe and replicate this noise. They fixed me up wonderfully and absolutely everyone in the GM service area was friendly and helpful.

Quick in and out, got an estimate on a body repair. Price was good. Mark Godinez was friendly professional and very helpful.

Awesome staff. Would have gave 5 star if had more choices of pre owned trucks onsite to fit my specifics. They however got me into a truck i have really enjoyed and was in and out in short time. Tim, Michael and Ben were awesome would refer any family or friend to them in a instance. Thanks guys

Wow! I cannot express enough how pleased I am with Tims. We got pre-approved for a car and went in to take a look at it. Albert worked his magic and got us a fantastic deal on the car that we ended up purchasing (which wasnt the initial car we had been approved for but there was a bit of a mix up on their end). The staff here is SO friendly and while my boyfriend and I dont have the best of credit scores, they worked with us to find a car that suited us and our budget. I cannot praise the staff here enough - Albert was friendly and fun and just made my first-time experience buying a car super easy and took away any anxiety I had. He did his best to get us into the car same day and the finance manager was also fantastic and made the whole process just simple as can be.I will definitely be referring this company to other people as well as using them in the future because WOW are they fantastic!

Great place went there for a summer camp and they had amazing staff

Really nice experience with our Finslay salesperson, Javon. After narrowing down what we were interested in, he had 2 relevant vehicles brought to the front door while we waited in his office with bottled water. No walking around a car lot in the heat! After a test drive and lots of helpful information, we still wanted to look at a Lexus in Phoenix before deciding. Best lovely surprise of all: no pressure to buy now. Javon just thanked us for coming in and we thanked him for his time. If we decide on a Subaru, will definitely go back to Findlay and ask for Javon.

Marco Palacios isn’t just a car salesman, he’s your new friend. He’s knowledgeable, kind and smart and will stand behind his word. I’d buy another vehicle from him in a heartbeat.

Very friendly parts staff. They were able to help me get a new 🔑 for my truck.

They have mostly been amazing but there have been couple things that were supposed to be fixed that j had to hmgo.back for q plntine

Great team! They worked hard to get me the car i wanted for the price i wanted. No battle. I definitely will be comming back for my next purchase.

After a terrible experience with the local Grease Monkey techs and customer service I could not be more pleased to write this raving review about the Tims service department! Andrea has gone far above and beyond to help make this experience has painless as possible! I brought my car in without an appointment and they got it in as quickly as possible. Andrea has bent over backwards to help me ensure I would have what I would need (Pictures, information act) to ensure reimbursement from Grease Monkey. Her customer service skills combined with the Techs hard work and expertise made Tims shine!!!! Thank you Andrea for your hard work!!!!!

Service went well, although a bit pricey. Where Findlay really fell apart was on the car rental. The price was right and the car was wonderful, but the rental Tech tried to say we drove 150 miles when in fact it was more like 12. Then on top of that he said we put a chip in the window which, was not true. He tried to charge us another $29 for the chip, which I would not agree to. This is my first service with Findlay Toyota and likely my last. Seems like the car was not checked in correctly prior to our rental. That type of competence does not inspire Trust.

Went car shopping with my son. This must have been the busiest day ever at their Subaru dealship. Spent about 5 hrs, even with a lunch break, to finally go through all the signing. While very apologetic for the wait, it didnt help that their financial manager had left early leaving the task to the sales folks who were also waiting on other customer, as well. Chaos it was!

Very informal Pace fare slow quiet polite their technicians are meticulous. Take a bolt out clean it and put it back in no big pressure there I guess I learned my lesson they are concerned about your concerns and they dont overcharge for it

Best dealership Ive seen around, I am biased as I work here but we really do things different and I see so many people leave here happy. Come see me or any of our family down at Findlay Buick GMC

We came in with concerns about our brakes on my RAV4. They got us right in and found nothing more than brake dust/pebbles. Brakes are still ok. Only charged $20. Great shop! Well definitely return if necessary and recommend to others, too.

I would give them less if I could. I brought my car in for an oil change and loose bolts. They changed my oil. Said they tightened 2 bolts but they removed all my splash guards And chaurged me $130 labor and did not tell me. Also my jack was gone. What is it with this place. I contacted their main office and someone from Prescott was supposed to contact me and never did

Tims auto group is not a place I would by my car. I got screwed by the management team. Ultimately Tim must approve this because he has not made sure we got our money. They owe me money and are refusing to pay me and several of my friends. If they think they are going to get away with it they dont know me well enough.Do the right thing and pay me and everyone you owe money too.You think its right to do business like this . Well its not.

Great service very professional. Will always have them service my vehicles

I appreciate service associate Jasons professionalism and prompt service as well as Joes wit and timely rides when needed.j

They were great! 👍 ! They are always very friendly and helpful.

Wow what an easy transaction, staff was efficient and pleasant, I will definitely buy here again!

Great people work here!

Dave at Toyota service always takes care of me and does a great job!

Ive bought cars from around the world. This team will have me returning to buy again.

As always completely satisfied with employee efficiency and service

Beware of the chief financial guy. Hes very helpful in selecting a car then will take advantage of you in every way including lying to you. Thats what he did to me. I was naive after my last three cars being Saturns.

Friendly service, a bit expensive compared to competitors for same service.

IF QUALITY IS WHAT YOURE LOOKING FOR (: (: YOU WILL FIND IT AT FINDLAYTHEY CARE ABOUT YOUR VEHICLE, WHETHER BUYING OR GETTING SERVICE THEY ARE TOP NOTCH

Finished my car early. Great customer service. Friendly employees.

Amazing dealership to work for and to purchase your next vehicle!

Good Service!👍

The Subaru dealer management was very high pressure. Not nice people

Great sales person and friendly., Ask for Paul Murray.

Kevin in Parts was awesome fast and polite

Great help. Love my car!

Great service from Dave Rodarte!

RUN.... DONT WALKI WILL NEVER AGAIN TRY TO DO BUSINESS WITH TIMS AUTO GROUP - TOYOTA, GMC, ETC... in Prescott.I HAD A FIRM DEAL IN WRITING AND DROVE DOWN THERE TO EXECUTE THE SALE. I TOLD RAZ, THE SALESMAN, I WOULD BE THERE IN TWO HOURS AND HE PROVIDED DIRECTIONS FROM FLAGSTAFF.WHEN I ARRIVED, RAZ SAID THE VEHICLE SOLD ABOUT 30 MINUTES BEFORE I GOT THERE AND PEOPLE HAD JUST COME OUT OF FINANCING WHEN I WALKED THRU THE DOOR.SOME OTHER MANAGER NAMED BILL SAID SORRY... YOU DIDNT PUT UP A DEPOSIT I TOLD THEM THEY DID NOT ASK FOR A DEPOSIT BUT KNEW WE HAD A DEAL AND THAT I WAS ON MY WAY. BOTTOM LINE.... NO DEAL AND A WASTED DAY.

Awesome...Jeff was so good

There website offers a ePrice that states Enter your information and you will receive a special price quote by email However they do not offer a ePrice and will instead try to get your phone number and get you to come in for a test drive When I told then that i wanted the eprice not to come in for a test drive/talk to them on the phone they sent me the following emailThe sticker price on this vehicle is $5820.00 Sticker is not a special price quote Its sticker the same price I could see on there website. IT was nothing but a bate and switch

Thank you for the extra effort on my cars cabin filter.

This is the best car dealership i ever bought a car from !!

Too far to pick up item ordered

Awesome place to buy a Buick

Awesome, friendly and very efficient.

Great no pressure experience

Gtreat people who will give amazing deals

Richard in the service shop is fantastic, great guy.

Great cars, service and employees.

Friendly courteous sales and staff members

Friendly and courteous 😊

Customer service is the best!

Over priced on basic services

Their service department sucks. Rude and condescending. They Think their special I guess..lol.

Purchased keep there certified mechanics put 10/w30 instead of 5/20 as stated on fill cap for oil and are dishonest

Just bought a car there and they worked with us and we got what we asked

Wonderful experience and friendly staff

Friendly fast service.