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Salas Auto Services
4350 Portsmouth Blvd, Portsmouth, VA 23701, United States
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Salas Auto Services
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Sh
Review №1

Great experience. Totally great people. Was thrilled since I forgot my inspection expired this month was able to wait and get in today. 4th in line. Thank you so much !

re
Review №2

I would recommend Salas Auto to anyone! My mom had an issue with her car ignition and two separate mechanics couldnt diagnose, even after spending hundreds of dollars in diagnostic. Salas diagnosed the issue and advised steps to correct it, all at no charge! They were ready to help and answer any questions she had. The Customer Service was outstanding! We will definitely be going back with any future auto needs. Thanks Salas!

Va
Review №3

I have always enjoyed the service at Salas Auto. They are knowledgeable, dont hide anything and dont do any more work than necessary. Its the only place in Portsmouth I would really recommend when it comes to Auto Repair Shops that are honest with fair pricing. I have many vehicles they have serviced including 92 Ford bronco, 2014 Hyundai sonata, 2008 Dodge avenger, 2004 Dodge charger, 2005 Ford sport-trak.

Ch
Review №4

We’ve been customers of Salas and for several years now. Recently our daughter was taking her first trip to Nags Head driving her own car. Even though she was just getting her car inspected they checked her oil and made sure our daughter would be good to go. Their tow truck driver was even super nice and helpful.

To
Review №5

Ive used Salas multiple times over the years to get body components painted. Their turnaround time is always fast, and they have always delivered a quality product at a fair price, with perfect paint matching.The last time I used their services, Daniel came out to the car with his color swatch book, and actually matched the exact tint/hue. I thought all vehicle color codes were the same, but there are actually variants to them, especially when viewed at certain angles. I learned something new, and appreciated the attention to detail given!

Ka
Review №6

I had to leave my vehicle there are three different times I bought it from a gentleman who has his work done on his vehicles there at this location the first time was for a wheel alignment because the car was out of alignment second time was I overheated and they replaced the thermostat and the radiator cap and they fix a valve for air conditioning unit as well the next day Im out driving and it red lines Im supposed to have been in the process of going after my husband who was in the hospital day before yesterday when my car broke down and the day before that as well so I mean I have two extra days of hospital stay because I didnt have a vehicle to use the young lady from your shop called me and said my vehicle was ready I told her I have my husband home with the medical condition and she was calling the owner of the place that I bought the car from he said he wasnt available he wasnt even in the area but she called me back and said her service manager out of the kindness of his heart is bringing me my vehicle that goes Way beyond responsibility to a customer and I am very grateful and I appreciate the help will bring the car back if theres any other service that needs to be done and thank you very much

Ed
Review №7

Family owned with friendly and reliable service...All your auto repair needs will be treated professionally by certified technicians at a resonable price...State Inspections offered here plus it also has a body shop and professional paint spray mechanics...excellent work done here forsure...

La
Review №8

The crew was lovely. Came here for a car inspection. He was prompt he didnt waste my time and he got me out quickly.

Mi
Review №9

Love that they have women to help women out. Make us feel more comfortable. Ray always gets my blue Susie right.

Ri
Review №10

One of the few places I trust the mechanics

Me
Review №11

Fast friendly business. Been going there for many years state inspection.

Je
Review №12

Daniel was quick and thorough. I was quite impressed 👌. Ill let you know when they get my car done, my appointment is later on this month.

Li
Review №13

Love those folks and the service.

Ti
Review №14

Convenient service, great customer service, practical prices

Mi
Review №15

Always good service and friendly staff.

Ma
Review №16

I have had work done to my car here and inspections. Very good company and friendly.

Gl
Review №17

Outstanding people is very nice to deal with plus work is amazing

Pa
Review №18

They illegally towed my registered vehicle that I drive from infront of my apartment that only has street parking they are closed on weekend and charged storage fee for days they were closed I now have to pay 350 to get my vehicle back they are a scam

Mi
Review №19

Great customer service to the excellent job on my mother-in-laws car

L
Review №20

Great friendly staff, very well priced for services. Knowledgeable and through with service.Lisa 👍😁

Ge
Review №21

Always great service and prices to fit repairs

Ro
Review №22

Great service and friendly staff

Re
Review №23

Terrible business. Rude costumer service.

Ch
Review №24

By far best around. Great prices. Even better service. Guaranteed

Ja
Review №25

Best mechanics on the east coast

Ho
Review №26

Fair prices and very friendly staff

Br
Review №27

Awesome service and people. Prices are fair and work is exceptional. Highly recommend

Sc
Review №28

This shop is just awesome and best prices are reasonable and good customer service they take care of all my family cars

Ho
Review №29

This place is heads and shoulders above the rest, personal 1 on 1 help, not like the huge chains who want you in and out, with out addressing all concerns, I would highly recommend this place!

Er
Review №30

I went to Salas automotive yesterday and I was treated exceptionally well. They got me in and out at a reasonable time. The mechanics are very knowledgeable .

Li
Review №31

What a great place to have your car worked on VERY good mechanic that know what there doing

Wi
Review №32

Great Auto Service shop. Very friendly staff that make you feel like family. Them will give you honest advice and work on your vehicle.

Os
Review №33

Great shop for my needs the body shop, I will continue to use this place for ever!!!! Prices are great too.

Wa
Review №34

Pretty nice place

La
Review №35

Outstanding business! After a dozen or more estimates for damages to my sons truck I went to Salas Auto. Daniel was very courteous and professional and gave an estimate that was lower than everyone else.Richard the body repair tech looked at the truck and assured me he could do the work within the time frame that I specified. The work was completed ahead of schedule and my son and I could not have been more pleased with the professionalism and quality of work performed. It is nice to know that there are still good metal workers that can actually do body repair work the old fashion way. Most estimates I received required replacing the whole side panel with a new one, no repairs. Needless to say this was way more expensive than the price Salas Auto charged to do the repairs. I highly recommend this business to anyone looking for quality body work, reasonable prices and appreciates its customers.

Mi
Review №36

Great place been going there for years

Ha
Review №37

I definitely would recommend them a mom and pop shop and they bring out good product theyre amazing

Br
Review №38

So I totaled my husband‘s truck in December. Salas fixed it. Looks amazing. And Then i totaled my car in April. Once again Salas fix my car. Both times better than expected. And the customer service is beyond belief. They are the most friendly, and compassionate group of professionals, that I have worked with. Robert goes above and beyond to ensure customer satisfaction.I would highly recommend Salas for any of your bodywork.

No
Review №39

Top notch service, excellent pricing. Quick to tell you whats wrong and they dont try to throw anything unnecessary onto it so youre always getting the best price.

Ph
Review №40

Wonderful people and establishment. Very reasonably priced.

hc
Review №41

We have taken our cars to Salas for minor repairs and even a major repair due to an auto accident and these guys always do a great job. They are honest, thorough, and make you feel like you are taking your car to family. Definitely a great place to take your car for small or big purchases. They worked great with the insurance company and with us individually. They helped coordinate our car rental and offered to give us a ride to the rental pick up location.

Re
Review №42

Went for an inspection today. My 1st time there and I was greeted with nothing but kindness and 100% professionalism. Such a great place I enjoyed every bit of sitting there while my truck was inspected. Such a great company. I definitely recommend to everyone!

Le
Review №43

I love this hometown place. Jennifer got me in quickly..she doesnt even know how much she helped me as my mother is Ill and Im short for time. Shout out to Chris for always taking care of me and doing a great job!

Mo
Review №44

Good, honest people. Great prices. Fast service. Ive known them for years, and Salas is the only mechanic me and my family go to.

Da
Review №45

Wonderful Customer service

El
Review №46

Same day service. Dropped my car off late morning and was able to pick it up at 5pm. Staff was friendly. Very helpful and offered me a ride home so I wouldnt have to wait there for my car . They called as they said they would before doing any work so I was told of the prices and services needed. They wasnt pushy to have any other work done besides what I had brought in for. They did give suggestions of future work needed on car. Which was nice. The only thing I felt was the price was a little steep on the brakes being changed. Although she did give me a discount for paying with cash so I appreciated that .

Da
Review №47

Would never go anywhere else. Honest, fair prices goes the extra mile. Professional, Great people to deal with!Brought a friend there that had been quoted a $400 charge in Newport News and his car was rejected on inspection. Salas did a complete review and found nothing wrong with the car (2005 Honda Civic). Cant thank them enough.

Ke
Review №48

They do fast and reliable work on my car every time I come. My dad doesnt go anywhere else for his trucks and cars. They very polite and helpful!

Jo
Review №49

This is the most honest auto repair serbices.

Eb
Review №50

Quick service. Friendly staff.

St
Review №51

Amazing customer service

Sa
Review №52

Great people! Great Service!

An
Review №53

Awesome job on my car, theyve have done an amazing job Everytime I bring a car to them. My car is always better off after I leave. Most mechanics peace grease or dirt in my car after sitting in the driver seat, but not these guys, they do a great job at checking everything and making sure its working.

Ch
Review №54

This shop did an outstanding job on my vehicle that was involved in a recent collision. I would highly recommend taking your vehicle to Salas Auto Service for the following reasons:1. Salas is about taking care of the customer.2. Salas ensured that correct, certified factory parts were ordered in a timely manner. My vehicle was returned within a week, as promised, and it looked as good as the day I drove it off the dealer showroom.3. Very knowledgeable about the car insurance industry and how to work with them to avoid hassles and inconvenience.4. They worked with my insurance to get me into a rental immediately after driving around for three weeks, post-collision, because the other (at -fault) party insurer did not cover up front costs for the rental. Rob looked out for my best interest and my safety.5. Convenient location.6. Qualified, reputable, local business owner.

Ly
Review №55

Just had a thermostat put on car today, they took the car in right away, very nice staff, and I was pleased with the price, will definitely go to them again, I was referred to them and glad I went there

Mi
Review №56

Always very professional and helpful.

Ma
Review №57

I took my car to a body shop down the street from Salas for an estimate, then I took it to Salas and received an estimate a few hundred dollars cheaper. The job was done with great detail and care. Job well done to Daniel for taking care of my problem. This will be my first stop from now on.

ma
Review №58

Great staff and great service!

Cy
Review №59

FANTASTIC CUSTOMER SERVICE. THE MOST HONEST PEOPLE IN TOWN. 😊😊😊❤❤❤LOVE THE PEOPLE, THEIR HOSPITALITY, Knowing when they perform a task, they do it right the FIRST TIME. They charge reasonable prices.

Te
Review №60

The are the ONLY people I trust with our vehicles. Honest, trustworthy mechanics. I recommend this place to all our friends. They are a blessing. I could not express all the good things about their business.

Ed
Review №61

They took good care of my dads Dodge Dakota and he is satisfied. I have been going there for years

Be
Review №62

These guys are top notch. They get you in and get you out.

Wi
Review №63

This is my goto shop for car inspections, repairs, car paint services. Easy access from the main street on Portsmouth Blvd. Salas auto services is an award winning company. The people here are friendly and waiting for your car for service is minimal. Service is terrific on weekdays only, theyre closed during the weekend.

Ro
Review №64

Have known these folks for over 30 years. They do great work in all areas of body repair.

J.
Review №65

Ive been going there for over 19 years wonderful staff and service

TY
Review №66

Ive had my car worked on at different shops and let me tell you they really care about there customers good quality work they do it all micanic work & body and paint work you want a good deal go to Salas Ive been there customer for 28 years

to
Review №67

Just a good old fashion repair shop. Wont rip you off. Highly recommended.

Le
Review №68

A good Auto Place

Te
Review №69

Friendly staff. Excellent service. I took my car in for some frame work that the dealer didnt want to do. I couldnt be more happy with the outcome.

Ro
Review №70

Rob and his wife Jennifer have a good thing goin there. They have mechanics and a body shop to boot. Good place to do business.

ro
Review №71

I had my truck there for a simple inspection. Nothing at all wrong with the vehicle. I just rotated the tires two days before, and checked the lug nuts with a torque wrench. 100 lbs. per lug nut. They put a floor jack under the right front in a position where it would slip and bend something. I saw the old man inspector and the look on his face when it slipped. A not to surprised look, more of a thats just what I expected look with a dishonest grin. There was no need to rotate the wheel to view the front brakes because the after market wheels are wide open and the thickness of the pads is easy to view. I check them myself regularly. And I am in the habit of replacing them at the 40,000 mile mark so as to always have excellent brakes The vehicle is a 2006 with 80,000 miles gently driven in the city to and from work only. He is purposely trying to damage customer vehicles, or, he is incompetent with his position. Furthermore, after watching this procedure I knew there was a need to check the side of the vehicle that was not facing the lounge area. Upon arrival at my home I got the torque wrench out and checked all 20 lug nuts for the 100 lbs. I previously set them to. To my surprise I found three lug nuts loose, two on the rear wheel and one on the front wheel. I was shocked to find this dishonest trick was played on my work vehicle. So naturally I wanted to share this with the public. They must be hard up for work to try and damage unsuspecting citizens vehicles.My opinion, for what it is worth, these persons operating this establishment are Crooks and Thieves. They should be Tarred and Feathered and paraded thru the city.........................Honestly,One Poor Citizen

Ba
Review №72

Good work very honest fair pricing

Do
Review №73

Not sure what Robert was on writing his review above, but I just left there for the first time, my regular mech, doesnt do inspections anymore, I gave them the ultimate vehicle to find problems with, though there shouldnt have been any, a 1992 F250 Heavy duty diesel, they did their job. Inspected the truck, and were very professional, they will be getting more of my business, my only complaint, their waiting room is too small... 😂... God bless

Br
Review №74

Thanks Salas! Driving for Uber is rough on a car. Thank you for always keeping me on the road.

AN
Review №75

Had my inspection done there and have to admit its a great shop. They actually listen and not talk over you ( being a woman)

Sa
Review №76

I like because they have been very HONEST and REASONABLE, I DEFINITELY APPRECIATE THAT.

Ch
Review №77

Always good service

Ro
Review №78

Had ac work done was charged for new condenser old one still on the car..deliberate cheat..people check what was supposedly replaced..

Sa
Review №79

Great group of guys

Jo
Review №80

Robbie and his crew have done great work over the past few years Ive been here would recommend the work they do to anyone in need.

Wi
Review №81

Great people, I will always go there for my auto needs. Thank you Salas

Me
Review №82

Great service! ALWAYS professional.

jo
Review №83

One of the best family owned auto shops in Portsmouth

Ma
Review №84

Their service and friendliness of the staff are just outstanding.

L
Review №85

I love they way they are reasonable and very helpful .

Va
Review №86

One of the few auto repair/car inspection places I trust. We take all our cars there.

Ro
Review №87

Family owned quality service for over40 years THE ONLY PLACE I GO FOR A STATE INSPECTION

Co
Review №88

They are good and fair but the waiting room is too small.

Ce
Review №89

Had a great experience I would recommend them to anyone.

Je
Review №90

Good place get car work in Auto Body 2

Na
Review №91

Best mechanics, recommend highly for everything.

Ro
Review №92

Multi generation family repair and body shop business that does state inspections. They are fair and a great value

Ra
Review №93

Great service and staff!

Je
Review №94

Always excellent.

Ka
Review №95

Honest. Excellent Work. Fair Prices.

Ki
Review №96

Honest, fair people. Very affordable

Do
Review №97

Very nice and great service.

Fa
Review №98

I love this place total honest people

As
Review №99

I’ll never go anywhere else for body work! Awesome customer service and even better work !

J
Review №100

Staff quick and attentive

Information
14 Photos
100 Comments
4.7 Rating
  • Address:4350 Portsmouth Blvd, Portsmouth, VA 23701, United States
  • Site:http://salasautoservice.com/
  • Phone:+1 757-488-7111
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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