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Liberty Chrysler Dodge Jeep Ram Dealer, Service & Parts
1000 E Park Ave, Libertyville, IL 60048, United States
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Liberty Chrysler Dodge Jeep Ram Dealer, Service & Parts
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Ch
Review №1

Max took great care of me. Got me the vehicle I wanted at a great deal. I will definitely be back for my next car purchase

Su
Review №2

I was impressed by the friendly and professional service I received from Mark in the repair department.The service was done quickly and I was on the road again except with a newly washed car!

Ka
Review №3

Best experience buying a car from here! I had gone to another dealership in town to look at purchasing a different car and when they quoted me $11,000 over MSRP I knew I was at the wrong place. So that’s when I called Liberty Jeep to check out their inventory. What a completely different experience! The owner of this dealership refuses to go over MSRP even though many dealerships are doing that due to the shortage of cars and the lack of inventory. Pure integrity at every level of this dealership! I worked with Victor the sales representative and Eddie the sales manager. Very impressed with their facility, prices and professionalism. Joe Massarelli runs a top notch facility. I wouldn’t but anywhere else unless you want to get ripped off.

Na
Review №4

We recently purchased a Jeep GCL from Liberty Jeep and I want to call out Tyler for his amazing customer service. We shopped a number of different dealers because we werent sure what SUV we wanted and Tyler was by far the most knowledgeable about the product he was selling. Tyler was professional throughout the process and answered every question and if he didnt know the answer, he went to go find out. The Jeep wasnt on our short list, but a buddy told us to try one out. Tyler really convinced us it was the best 3-row SUV out there right now for our family. We highly recommend Tyler and Liberty Jeep Auto City.

Mo
Review №5

We recently purchased a Jeep Wrangler from Liberty and overall had a positive experience with Charles the salesman and John his manager during the negotiations. Additionally, after we got the jeep home we had discovered a medium dent in the hood which we did not detect during our purchase. The Liberty team despite being obligated, took care of the issue. The body shop did a fantastic job on repair and the communication and interaction with all of the departments was favorable.

Ja
Review №6

This rate is specifically for Tyler. He is super nice, very very helpful, and definitely patient. My niece and I went to look at a 2018 Subaru Legacy. We took it out for a test drive and everything was great regarding the car. When we went back to negotiate a payment plan, we were looking at paying a bit too much for our budget. I wasn’t going to settle down for the first option so I tried to negotiate it to bring it down to what we were willing to pay per month. After hours of going back and forth, he was finally able to bring down the payment to what we wanted it to be. I honestly think we got an amazing deal and couldn’t be any happier. If you go there, definitely look for Tyler because I guarantee you he will work hard and try his best to meet you half way!

ju
Review №7

As always Jim was great. However I was not happy with what happened with a loaner. I was told to bring it Back with a full tank of gas because they gave it to me that way. I drove it literally 9.2 miles and when I went to fill it up it took a little more than 2 gallons of gas which was about $8 at the time. I told that the guy at the desk and he just said well we would’ve filled it up and charged you, so no problem. (No problem?) I told him that’s not the point there is no way that 9 miles took 2 + gallons of gas so obviously the car wasn’t full when I got it. I would not have appreciated it if I had been billed that much for gas when I went a mere 9 miles. I know $8 isn’t a lot of money it’s just the point of the matter that he thought it was no big deal.

He
Review №8

I sent in a survey but I am not sure it went through. Jim helped us with our first service on our 2017 Dodge Caravan. We had a coupon for a synthetic oil change but he said it only needs a regular oil change which is much less expensive. I thought it was very honest and got us a coupon for that. Everything went very smoothly. We look forward to many years of service at Liberty Auto City. Jim was great and very knowledgeable.

Sa
Review №9

I just bought my first car from this location! I had my eye on the 2018 Subaru Legacy for a while now. Since the beginning Tyler made me feel comfortable and at ease and was very helpful throughout. He’s very genuine and wasn’t just trying to make a sale, but rather help me get the best deal I can. He was very patient and answered all the questions I had. When it came to start talking about payments, initially they were too high for my budget, but he persisted on trying to find me the best deal he can. Eventually, I was able to get a payment plan that was within my budget. I’m very pleased with my experience and I definitely recommend if you’re looking at Subarus to come here and ask for Tyler.

Ef
Review №10

Best place to by a car. It was easy in and out..No Problems. Ask for Victor. He will make sure you get the best deal for your money.

Sy
Review №11

The BEST dealer experience Ive ever had, hands down. Our salesperson was not available, so another stepped in and she was patient, kind, and knowledgeable. There was no pressure, all of our questions were answered, everything was reviewed with us, and she made sure we got exactly what we wanted. We felt valued as people, not as dollar signs.Highly recommend stopping in. We worked with Vanessa, Dan, and Eddie, but Im sure everyone else is just as awesome!

We
Review №12

Drove 200 mile to get particular truck. When I arrived the truck was ready filled with gas. A young gentleman came out to the truck with me and reviewed all the instruments and Cesery‘s in a good manner he took us for a test drive. Showed us a very nice little town. The sales manager was pleasant and did a good job and the finance lady also did well.

Se
Review №13

Ernesto and Mario were fantastic to work worth. Most reasonable dealership experience I ever had. Made buying my new truck painless and practically enjoyable.

Mi
Review №14

Went to the dealership, they were unable to honor their posted lease offer. They wanted several thousand additional down over what their add stated. So just know, their posted sales may not actually exist. Correct vehicle was in-stock, I verified by the VIN in the add.

Ed
Review №15

Amazing service and outstanding character! Jeremiah was honest and straight forward the entire visit. Will be back and happy to be a part of the Liberty buying experience. 10/10

Er
Review №16

Very excellent customer service and shout out to Victor the best sales representative I had over 15 years would recommend everybody thats looking for a car/truck pay him a visit guaranteed you would be satisfied.

WE
Review №17

If you’re going to purchase a vehicle here do your research and read all the fine print. Not shocking as we all know how the auto sales industry works but long story short I was blatantly taken advantage of by this dealership and when I called them out they pretended to make it right, then turned around and found a way to get what they wanted. I let it go because I felt it was my fault for not paying attention. Then today, I went to use one of my 3 oil changes I purchased in advance and was told they expired. I left. I will take my Jeep to the HONEST family owned business down the street. This is my FIFTH Jeep and I will be shopping for a different brand next because this isn’t the only Jeep dealer with predatory sales tactics and awful customer service. I’m done.

Je
Review №18

Great service dept! The service manager Brian was extremely friendly and explained the repair in every detail and followed up regularly. The expectation was clear and the cost was disclosed after the assessment of my vehicle. There were no surprises. Great experience!

Me
Review №19

Spoke to Karen about a car I wanted but it got sold, so she kept in touch days later and kept informing me about their updating inventory! Thank you for actually keeping in touch with me and helping me look for the perfect car! I would absolutely recommend this dealership. Theyre amazing.

Ca
Review №20

Im a little bit late before closing time but Nikko the Service Advisor still got my Truck for service and the service is Super. I highly recommend the Service Dept. for Job Well Done under Nikko Gaetano. Thank you so much.

Sc
Review №21

Victor did a wonderful job while completing the sale of my new Ram 1500 Laramie. He was well informed and answered any questions I had. The finance department was also top notch! I would recommend Liberty Chrysler Dodge Jeep Ram to anyone looking for an awesome deal on a new vehicle.

Lo
Review №22

Good afternoon Liberty Auto City,I bought a new 2021 Ram 1500 BTS edition from Dan who was a great salesman and made the experience a good one.This is the 2nd vehicle we’ve bought from them at a good deal and will buy one again!Their service center and technicians are also really good and listen to when I have an issue and make sure it’s repaired the first time another reason I chose to buy again from liberty auto city.I really appreciate all their help and highly recommend this location/dealership to friends and family.ThanksLouie

Ja
Review №23

No customer loyalty. I bought 3 vehicles here. Vehicle #3 needed a $1400 repair within 30 days of buying it. Used car sales manager offered a slight discount on the repair but was still $800 above what other repair shops offered. 30 days and Not our problemWill not be buying or servicing with Liberty again

co
Review №24

Arturo was the sales person I worked with. He was awesome, patient, and kind. Mario was awesome as well. Everyone I worked with was knowledgeable, and very nice. I didnt feel pressured and I appreciate them. Thank you!

Mi
Review №25

Had a 2 hour drive to get there with our 5 year old, so Chris sent me photos of the truck and had just about everything ready for us when we arrived. Made the entire purchase process smooth and quick so we could get back on the road to head home. Chris even helped after the sale with questions and getting things for the truck. Didnt want to drive far to buy a vehicle, but they definitely made it easy and painless.

Gl
Review №26

Went for an oil change. Check-in was easy and efficient. Was told it was a busy day and could be a small delay, which I was ok with . The work was done well within the time stated and getting checked-out was again, easy and efficient. I use Liberty Jeep all the time and am always happy with their work.

Ma
Review №27

I brought my jeep in for them to fix as the front camera wasnt working. Of course you need an appointment and they have great service and definitely know how to treat their customers.

M
Review №28

Tyler, from the sales team was incredible. Very attentive to our needs and helped answer our questions even on his day off! Now that’s customer service! Jim from the service department is also extremely helpful! What a great team.

Ni
Review №29

Very clean dealership . Worked with Max . Max was very helpful and friendly treated me like his family . I would recommend him if looking for a new truck

Jo
Review №30

TYLER BERMAN is the best he is very nice and he helped me with no problem to get a durango that i wantedI defenetly recommed anybody to come to liberty auto city im glad i left from there driving. If i could give a 10 star i would

Da
Review №31

Fantastic car dealership! We will shop here from now on. Our salesman Ronald did an excellent job of meeting our needs and making us feel welcome while exceeding our expectations. Once Ronald had us set with a car Celeste found a finance package that fit our budget. Great team at Liberty Auto City! Thanks for all of the hard work.

HE
Review №32

Excellent Customer Service. The Guys there really know their business. They provided sound customer advice.

me
Review №33

I went in to see a used vehicle. I was helped by Max. He was very professional and super nice. He was very helpful despite the vehicle not being jeep Chrysler or dodge. I unfortunately did not buy the vehicle I went to see only because I struggled to reach the brake, but if it had not been for that, I would’ve definitely purchased the vehicle from Max. I recommend asking for him if shopping at this dealership!

An
Review №34

The staff at Libertyville Is friendly knowledgeable and really works with you to find the perfect Jeep

Da
Review №35

Ive owned many cars over the years. Prior to my Ram, I owned a Lexus Is. Ive never had a dealership be as thorough as the Liberty dealership. Mark specifically, has been amazing. Ive had a few things taken care of at the dealership and Mark is always there to help. From follow up calls, to reminders, his customer service is exemplary. I live in Gurnee, yet I drive to Libertyville just to visit this dealership. Hands down the best service Ive recieved.

Va
Review №36

Always fast and reliable service. Thank You Bryan Springs and everyone at Liberty!

Lo
Review №37

These guys have never let us down. We have service to do on one of our cars? Bring it in and have a rental provided. Need a quick wash? Roll on in and it will be done. Just hang out? Why not, they always there to answer any questions. We love these guys.

Jo
Review №38

Excellent service, professional and courteous people every time! Wont take my Jeep or Ram anywhere else for service.

an
Review №39

Great place..were very easy to ger a deal done ...and quickly and gave me a veey fair price on trade in..Arturo was also good

Br
Review №40

I had a great experience working with Max. He was very patient with me and my wife during the whole process. He was able to explain the differences of each vehicle and did the best he could to give us a deal on the vehicle we really wanted. I would definitely go to him again for my next car purchase/lease!

Ji
Review №41

I worked with Tyler at Liberty who was very knowledgeable and kind. He answered a lot of my questions prior to making the trip up to the dealership. He then took the time to walk me through the car technology and thoroughly explained the paperwork. I recommend working with him and Mario (supervisor) at Liberty over ANY of the other Chrysler dealerships who wasted my time with false pricing and cliche sales tactics. I appreciated their honesty and would make the 1.5 hour drive again to have an honest car buying experience.

D
Review №42

I had a great experience working with Chris Mitchell and the Liberty CDJR team in buying my new Wrangler!! Very friendly and knowledgeable, plus the absolute fastest and most efficient paperwork process I have ever experienced. Thanks guys, great job!!

Ma
Review №43

Great experience and service. Tyler hooked everything up and even helped me out with delivery!

Jo
Review №44

After several different shopping trips at different dealerships. I came here and max was amazing. He got my business because he was easy going and no hassle process. I would recommend him to everyone.

Br
Review №45

Our family as a whole have purchased 6 vehicles from Liberty Auto City. Service and sales have been wonderful.

Jo
Review №46

Massimo did a fantastic job and I will refer others to him....John Jania

br
Review №47

Please read through a handful of the good and bad reviews before you purchase from Liberty, I wish I would have. I agreed on a price over the phone, put money down and sent in a credit application. When I got there it took me 20 minutes to get someone to acknowledge me and point me in the direction of my salesperson. When we sat down they tried charging me over $1,000 more than the price that was on the website and we agreed to. They agreed to honor the price and showed me a four square with my price plus TTL. I waited for them to process my paperwork and my salesman came back to tell me they have to charge me the destination fee or the truck is not leaving, in the tune of over $1,700 (price plus TTL as written on our agreement). They botched my credit application and with an 840 credit score I drove away with a 5.75% APR (refinancing @ 1.9 currently). They would not tell me my rate before I drove down due to “fraud prevention” and the F&I lady got upset with me when I questioned the rate. They also decided to add on another Processing fee of $303.60. The truck ended up $2,160 more out the door than we agreed upon over the phone and at the salesman’s desk. When I called to talk to the GM the following day after I had some time to cool off I was told Tony didn’t have time to speak with me so Mario the “Sales Manager” called me back. They told me I had to wait 90 days before I could refinance or I would lose a $1,000 rebate that I got, that is a lie, they didn’t want to get charged back for their reserve from the bank. I got lied to from the first phone call all the way until my last phone call. Please stay away from Liberty, I bought 5 new cars and countless used cars from dealers and Liberty by far was the most dishonest experience I have had!*Response*If customer service was truly important to you, Liberty would have tried to resolve the situation when I was at the dealership or when I called the following day. Additionally, writing a personal response to the good reviews and copy and pasting a generic response for the poor experiences is a bad look... Agata, you have your work cut out for you at this dealership.

Lo
Review №48

Horrible place. We were told that we could refinance or trade our keep in after 6 months! It’s now 7 months and they said NO. Our credit wasn’t good, but we continue to pay on time even early and never miss a payment. We went in last week and were told we now have to wait a year! What a joke. The married guy who you sign the paperwork with was more interested in a date then helping with the car. We are still waiting for our phone call back. DONT PURCHASE THERE

St
Review №49

Too focused on their profit rather than customer interest or needs. A little shady about disclosing details/history of used vehicles. Would not recommend.

Ma
Review №50

We wanted very specific things in our new Jeep. Max & Mario were both amazing at delivering all of what we wanted and needed. Negotiations were smooth and we all left feeling that we got a good deal. Hopefully they still made some money too.

Je
Review №51

We just purchased a new jeep wrangler rubicon 4xe from Liberty city . I made the deal happen over the phone and ill admit at first their process felt unorganized and I wondered if they were under staffed... it took several calls and emails to get the ball rolling. Once I got connected with Mario I could tell I was getting somewhere and he communicated well and often, within two days I took the 3 hr drive down and arrived before the sales and finance teams get in (service department opened at 730). I was waiting and looking around the showroom and a salesman came in early he saw me and immediately put all his efforts into helping me even tho I hadnt spoke with him. He went right into the process with me until Mario got in and then from there I worked with Tyler. Tyler was excellent, super friendly, helpful and knowledgeable. We connected about family and interests he is a great guy. While our new vehicle was getting one last detail and wash job I went into financing and their process was super easy and quick. Would definitely recommend them for another purchase 👌 👍

Da
Review №52

As a customer for the last 5 years. I can attest to the fantastic customer service that the company has prioritized, instilled, and to the culture it promotes. I have never had one bad experience during my sale, servicing, and repairs. Thank you for doing an amazing job, especially during these hard times.

Al
Review №53

Kevin is a great salesmen and helped us get the best deal. Was friendly and cooperative the entire time and we loved doing business here. Will definitely be doing business with this dealership and hopefully Kevin in the future!

Mi
Review №54

They are always fast and do great service!

Ni
Review №55

Purchased an SRT Durango for my wife, overall good experience. Salesman Jeremiah L. was great to work with. One of the better dealership experiences Ive had. Offered fair money for trade in.

T
Review №56

I bought a 2016 Ford Explorer less than a month ago As is with no extended warranty and by the grace of God I didnt surpass the state granted 3000 mile 30 day warranty I am now getting a transmission install at McCarthy Ford. I agreed to the terms and conditions so I will hold myself accountable for that. I just feel like that is too major of a repair to have done on a car thats less than 30 days old from supposedly a reputable dealership if I wanted to do those type of repairs I would have gotten a older vehicle for less money

No
Review №57

Service guys are always a great help. Jim was very friendly always on top of any questions that need to be answered. I have been coming here for years they never disappoint. Thank you for all your hard work.

Ma
Review №58

After having a bad experience at another Jeep dealership (Gurnee Jeep & Dodge, the salesman basically directed me to a website and said build the car you want and cone to order it, really helpful). I went on Liberty Chrysler Dodge Jeep Ram Dealer site to look and see what Jeeps they had on their lot. I was immediately contacted by Hailey by phone. Soon after the call I got a text from her as well.I responded to he to let her know about my bad experience at Gurnee Jeep and I specifically told her that I had a LEASED Ford Edge that expires in August of this year. I also mentioned that I would be using the trade in value toward the new vehicle, I couldnt be more clearer than that.She said they would love to look at my vehicle and I made an appointment the next day for noon. She tells me to ask for Armi upon my arrival.I get there and there are sales staff outside sitting in a golf cart. This young and very unexperienced salesman (Arturro) jumps up and asks if he can help me. I tell him Im there to see Armi. He proceeds to tell me that she only makes the appointments. I asked if he was sure about that, the answer was yes. He takes me inside and asks what Im looking for. Before I even sit down I say I dont want to waste me time and yours. I explain what happened the other day at Gurnee Dodge and that if they werent even going to do an appraisal on my LEASED vehicle, then I would leave. Aturro proceeds to ask for my keys so they can do an appraisal on my LEASED vehicle. He brings the vehicle Im interested in and and I test drive it. (the appraisal was done because I saw the appraisal guy sitting in my car). We get back and asks if I know what the pay off is on my LEASE. They call Ford Credit which refers them to the Ford dealership in Michigan where I leased the car. Of course, Michigan dealerships are closed on Saturdays. The next thing I know, Aturro says hes going to talk to the manager. He comes back with a monthly price for the new car and proceeds to tell me they cant take my Ford. !!!! This is after being there an hour and a half. I ask why, he says let me go ask my manager. He comes back and tells me its because its LEASED. I almost lost it right there. I reiterate that I told Hailey that, I told him that when I first got there.....how many times do I need to say it. Then they have the nerve to still and try to get me in the new car, no trade in, just pay for a new car and and the one I already have. Then the manager comes over and tells me the issue is my my car is LEASED and they cant take FORDS. My Ford Edge Titanium is in mint condition, 25,390 miles on it, no dents, no ripped seats, it looks brand new. Needless to say, I told them you wasted my time and yours. Why go through the song and dance of appraising my car, having me test drive the new one, try to get a pay out amount when they knew they couldnt take my car. They kept me there hoping I would commit to a car knowing they werent going to take mine. Out of all the shady practices that car dealerships practice, this was by far the worst. I never write reviews since most companies will take down the bad ones, I suspect this will be the case with this one as well.

Jo
Review №59

Tyler was awesome to work with when buying my new Ram. He was friendly, professional, and seemed genuinely interested in getting me the deal I was looking for. My only complaint is the typical low-ball trade-in offer I received when the market is dictating top dollar on trade-ins, especially in the internet age.

El
Review №60

Excellent serviceShorty after I went there I referred them to my friend and she took her car and also got excellent service.Thanks Mark for being so helpful to me and my friend

Ji
Review №61

Bought a new Jeep from Liberty, the buying experience was tolerable, buying a new car has not changed much over the years, like going to the dentist, i will say our salesman and sales Mgr made the experience better. I bought and paid and they delivered a great truck. Would recommend Liberty, but as with all dealers, do your pricing research, they are not there looking to get you the best deal, you need to. Our experience was a Win, win for us.

Mi
Review №62

Had a procharger installed a few weeks ago & not happy at all. This dealer has no dyno to complete the tuning process & has no way to properly dial in the air to fuel ratio. My car has been running rough since I got it back & I will end up taking it somewhere to be properly tuned. Spent a fair amount of money for disappointing results. Lesson learned......

Co
Review №63

Had a great experience buying my new 2020 Jeep Renegade!! Paul Dome was awesome and made sure I was taken care of even though I stopped in late on a Friday night. He took his time and didn’t rush me and even helped unload and empty my old car and put everything in the new car. I will definitely go back to this Dealership!! And recommend them and Paul Dome to all my friends and family!!

Ca
Review №64

Service was quick, but vehicle was returned with oily hand prints throughout where maintenance had been done.

El
Review №65

Well taken care of. Fair prices and prompt service. Jim was very thorough. Highly recommended

MS
Review №66

The dealership had a used car that we were interested in. Coming from Plainfield was a bit of an extra effort. The used car manager, John, made the process SO easy. He and his team were so accommodating. Would recommended this dealership highly.

Mi
Review №67

One of the worst buying experiences weve ever had. Complete lack of proper follow up after the sale from sales, finance and all the way up to the General Manager, Tony Anzelmo. Its typically a great feeling to buy a new vehicle, but when the customer service is so sorely lacking all the way up to management, it taints the buying process and makes you regret buying a new car/truck. Liberty Chrysler Dodge epitomizes the negative stereotype given to car dealerships. Buy elsewhere!

Ph
Review №68

Favorite Chrysler/Ram dealership in Chicagoland area, just added my newest Ram to the fleet!

Ro
Review №69

Working my mi amico Max. He was very hospitable and helpful. Would definitely work with him again in the future. Transparent and receptive, he’s what you want in a sales rep.

De
Review №70

Ryan was very helpful, the best salesman ever

Do
Review №71

Quick and easy. Very friendly staff. Jim is the best.

Ri
Review №72

Eddy is the Sales Manager at Jeep Liberty and gives the best deals so no need to shop elsewhere. He’s a great guy too and makes buying fun, simple and easy.I’ve bought 2 vehicles at this dealership and~ not only was the price very fair~ but the cleanliness of the facility and the whole experience was exceptional. Grade A shop with Grade A people! Owner too!Maintenance Service always assures I have a loaner vehicle If needed as long as I call ahead. They get you in and out fast. Jim and Brian (and great gal - sorry as could not place your name) at service counters are always friendly and courteous.Don’t waste your time anywhere else. Just go here. It’s not just buying your vehicle but it is how your treated and their service after is one of best I’ve ever experienced.I think this stems from the owner (Joe) who’s ethics and tremendous professionalism reflect down on each person he’s hired.5 Star Rating with ease....

Ro
Review №73

Tremendous staff and management. Very fair dealing. Good people.

Bi
Review №74

Brian is always an excellent host, explains things clearly and is very attentive to detail.

Ch
Review №75

Friendly team, very effective on servicing my Jeep

We
Review №76

My brother recently told me to check out this location and my experience was superb! Everybody in the environment was extremely friendly and helpful and was always willing to listen and answer any of my questions. Ryan was helpful and very knowledgeable about anything that I needed to learn about.

Sh
Review №77

Jeremiah and Eddie will go above the call of duty to take care of you.

Iz
Review №78

I worked with Vanessa Mhango! Very awesome and friendly! She was incredible. Great people and great service.

Ja
Review №79

This dealership is great! Recently purchased my 2nd car from them. The first was over 15 yrs ago. Jeremiah and Neil were amazing. Never once made me feel rushed or pressured. I stopped in late on a Friday and after test driving and crunching the numbers, still couldnt pull the trigger, so went back the next day. I would highly recommend them to anyone.

Tr
Review №80

Paul was awesome. No fluff, no BS and shot straight with me. Would highly recommend seeing him for another vehicle.

Sa
Review №81

My experience at Liberty Auto City was much better than even I expected. My salesman, Dan Magaña, and the used car manager, Jerry Skiba, were incredibly helpful throughout the process of getting me into a car. The finance manager, Nicole, was amazing as well. I would recommend this dealership to anyone and everyone. I will continue to be a customer of theirs. Thank you so much!!

An
Review №82

Max Vuotto is the man here! Ask for him and he’ll help you get the car you need for the pricing you want! His manager was also very helpful too! I’ll make sure to send friends and family over here. Thanks guys! 10/10

Ho
Review №83

Been a client of this dealership for over a decade and they never cease to amaze me. Jim in service is tremendous and always takes care of me and my family. Dan in sales is the best as well. I highly recommend this dealership.

Tr
Review №84

Ryan Gannon was a wonderful sales man! He was patient with us and not pushy. He was able to work around my budget to give me the best deal! Now I’m a proud owner of a Jeep Wrangler.

J
Review №85

We had a great experience at Liberty Jeep!! Guillermo Hernandez was such a wonderful salesman and helped us though purchasing our new Jeep. We love it!!!

MA
Review №86

Staff were kind and courteous. Service was fast and efficient

Di
Review №87

Worked with Guillermo Hernandez for a Pacifica Hybrid purchase; excellent experience on sales. Very professional, and respectful of our time.

Va
Review №88

Best time to buy a car is Saturday mornings. In and out within an hour

Br
Review №89

We were the last appointment in the day because we were coming from an hour or so away. We were met with smiles from the moment we walked in. Our salesman Paul took excellent care of us even while juggling multiple deals. Everyone stayed late to get the deal done, and financing was a breeze. Would recommend to anyone who needs a vehicle, they will take care of you. Dealership is spotless, and there is plenty of space to keep your distance while waiting. Overall 5 star experience for sure!!!

Ja
Review №90

I went in last week to talk about getting a new car and Ryan was extremely helpful! He helped me look at all of the options that would personally suit my needs and preferences and ultimately helped me choose the perfect vehicle for my family and I!

Ja
Review №91

Everyone was very thoughtful in assisting me in deciding to purchase my new Jeep.Angel was especially good at seeing I was happy in the whole experience.At no time did I feel pressure to make any decisions.Also my trade in Jeep was valued appropriately. The financial side was efficient and easy to follow. Thanks to everyone.

An
Review №92

VANESSA Was Great 👍 fun to work with and very nice and kind hearted treated Pops like her own father now everyone @ Liberty is calling him pops I think they just put another 10 years on his life look out VANESSA AND MARRIOTT you just gave a 79 year old 2 Tail pipes and a suspension, Thanks again Liberty for Taking care of pops.

Os
Review №93

No complaints at all quick and easy...

Ca
Review №94

I highly recommend going to this dealership. Ask for Dan M. he was awesome! He definitely took care of us. Great customer service and he’ll work with you and really help you to get the best deal. Thank you! I love my new Jeep!:)

Je
Review №95

Brian is your go to man. He handles the business. Friendly people, charming atmosphere.

Sa
Review №96

Utilized this location multiple times - the dealership is spotless, the staff is knowledgeable and friendly. The first time I was an foreign exchange student and stressed about buying a car in the states for the first time. They made sure everything went smoothly. The second time was during the corona crisis and they were professional, friendly, and easy to work with over email and phone. They are also very aggressively priced! Great dealership.

Kr
Review №97

Ernie made the whole car buying processes a breeze! I absolutely love my new car, and he walked me through the whole process and even drove me back to my house because I didnt have someone to drive both cars!

Re
Review №98

So back in January my mom and sister bought 2 Jeeps from another dealer, our salesman was Angel and I was so satisfied with the service we got that I had to get one with him. He moved to this dealer in Libertyville and I followed. I purchased my Jeep Grand Cherokee with Angel at Liberty Auto city. Angel is so nice and very helpful, I never felt rushed or pressured in any way. All the staff were so kind, from Mario, the sales manager to the financing lady. The location is also very clean and organized. They all made the process a breeze! I definitely recommend this dealer!

Lo
Review №99

Chris was personable but professional and very easy to work with. He answered all questions and if he was uncertain, he got help and found the answers to our questions.

Ma
Review №100

Tyler is awesome! He was so patient with me and he is so sweet! I dont have good credit, and this is the only place I could find that would do something for me. I had to jump through alot of hoops, but they were super understanding, patient, and helpful!!Now Im actually driving a car Ive wanted for years!!Thankyou SO MUCH!!!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1000 E Park Ave, Libertyville, IL 60048, United States
  • Site:https://libertyjeepchrysler.com/
  • Phone:+1 224-245-5754
Categories
  • Auto parts store
  • Auto glass shop
  • Car dealer
  • Car repair and maintenance
  • Car service
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Subaru dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–7PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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