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Verizon Authorized Retailer - TCC
939 N Burkhardt Rd Ste C, Evansville, IN 47715, United States
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Verizon Authorized Retailer - TCC
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De
Review №1

Garrett was the absolute best! He was so willing to help us with our lengthy process. He was very patient and did an amazing job at explaining everything. GREAT COSTUMER SERVICE!!!

Ch
Review №2

I have been to this store several times and Garrett has been very helpful setting up the business account, and adding additional lines. He is always helpful and professional. I would highly recommend him and this store!

Su
Review №3

Garrett has been stupendous! He helped me set up my new phone and even helped when I encountered a glitch. He was so helpful we even bought a second matching phone for my husband. Garrett deserves two thumbs up for accommodating these elderly customers👍👍

Ma
Review №4

Garrett was my rep. He was very attentive and knowledgeable. Great experience!!! Had me in and out in record time.

Ch
Review №5

I went to verizon to get my phone fixed, and Andrew helped me out and did a fantastic job in assisting me.

Ar
Review №6

Gary did a wonderful job with his knowledge of the Samsung phone and helping with our upgrades to our new phones.

Ti
Review №7

Andrew was really great! Was able to give us a great deal on our new phones and was able to get everything setup for us. Especially coming from the green river road store they didnt even want to attempt helping us with the new phones. Andrew though took care of everything for us and made it really hassle free switch!

Ry
Review №8

Justin was great to work with very knowledgeable and easy to talk to. The information he gave me even convinced my wife to upgrade her phone too. Andrew worked with her and he was a great help as well. Very well run store with great employees.

Br
Review №9

My son and I came into TCC for an issue with one of our phones. Andrew Watson assisted us today and provided the most thorough service weve received in a really long time. Our issue required us to be in store for a couple of hours and he made sure we were comfortable. I highly recommend TCC over any of the other larger stores.

Je
Review №10

Garrett was super friendly and incredibly helpful! We were able to get the phone we needed and our plan updated easily. He even found us a great discount!

El
Review №11

Garrett did a fabulous job he was amazing & gave great service!!!

Ba
Review №12

A truly great experience. Waited on immediately, bought a new phone, transfers everything done within an hour. I particularly want to thank GARRETT for his outstanding service. Explained everything and answered all my questions. Always a smile on his face. THANK YOU GARRETT!!

Li
Review №13

Andrew and Taylor were very helpful when I was inquiring about phone service. They are very knowledgeable and very professional.

Sh
Review №14

Garrett was great! He explained my options for purchasing a new phone and wrote out helpful comparisons. He was very personable and easy to work with.

Ma
Review №15

Andrew W. at the Burkhart Rd. Evansville branch was very polite and helpful it was a pleasant experience we’re glad to be back with Verizon and Andrew was a big part of making that decision!

Mi
Review №16

The employees were patient and super helpful. They got me just what I needed and helped to ensure I got the best price possible. Really happy with the experience!

Qu
Review №17

Service was exceptional! Garrett helped me quickly and throughly! Taylor was also wonderful

Br
Review №18

Andrew Watson has been the best representative i have ever worked with in all my years with verizon. He takes the time to explain every last detail and meet all my needs for what i am looking to get. Highly recommend seeing him specifically for any needs you have!

An
Review №19

Taylor was so helpful! She spent time explaining my options in a clear way. She was super knowledgeable. Thanks for your help!!

Ty
Review №20

Garrett was super awesome! He spent about two hours fixing all of the issues I had with my service and getting me setup on a new phone despite multiple technical difficulties that were out of his control. He did this all while assisting other customers (awesome multitasker) and never let me feel like I was a burden or lose his cool. As someone who also works with the public on a high level, I can definitely say that he is a model for amazing customer service!

Ch
Review №21

Garrett was wonderful help, got my situation resolved quickly and efficiently. Thank you so much!

Kr
Review №22

Garett was very helpful and he made our visit pleasant, engaging in conversation, professional but also friendly, he could answer all of our questions, my husband and I had a wonderful visit to this Verizon

Aa
Review №23

Taylor was fantastic helping us getting switched over from another network. She was incredibly helpful and patient with all our questions. We are very pleased with our new plan and phones!

Dw
Review №24

Andrew was really helpful with my new phone purchase highly recommend seeing him for anything you need

Ha
Review №25

Andrew W. Was fantastic. We were able to get in and out super quick. He transferred everything for me and I was ready to go. The store is clean the the guys are so friendly. We will definitely be back!

Mi
Review №26

Ginny took great care of us. We upgraded one line and added a new one to our plan and she took care of all of it quickly and was friendly the entire time. She helped us with accessories for both phones and kept us informed the entire time on cost and availability.Thanks for the great help Ginny!!!!!!

ge
Review №27

I am a loyal customer to Verizon. One of the resons is because Ive always had excellent service. Justin and Andrew got me taken care of in less than 5 minutes. Thanks you for these guys! Because of them I can keepnin tough with those I care about.

Rh
Review №28

We had a couple issues popped up and they worked really hard to get it resolved. The people are super friendly there!

Li
Review №29

Very efficient. Great explanations. Needs another person in store on Sunday.

Lo
Review №30

Garrett was so amazing and helpful. He informed me of all my options/costs, etc and was very friendly and professional. I highly recommend this location and asking for Garrett. 😊

Sh
Review №31

Andrew was super helpful and got me a great setup on my phone and did everything for me

do
Review №32

Aandrew was the one we worked with and was absolutley amazing at helping us with everything

Fl
Review №33

Came in with problems, Garrett got me squared away! Not only did he solve the questions I had on my account, but also saved me $800 on a new S21+! Phenomenal service, thanks Garrett! Tons!!!

Am
Review №34

Kyle was so helpful when I needed a phone upgrade! He made sure we got taken care of right away, and explained all of our options so clearly. I was dreading having to give up my old phone but he made the process so smooth and painless!

Ka
Review №35

Andrew Watson was completely amazing fast, friendly, and very knowledgeable. Way better than the service on Green river road.

Su
Review №36

She was wonderfully helpfull. We appreciate her assistance. Thsnk you Taylor!

Ch
Review №37

Andrew was amazing! Very helpful and knowledgeable! Great service!

Ch
Review №38

Well versed and knowledgeable on the entire setup for the upgrade for phone and services. Enjoyed the entire process. Great experience for the purchase.

Wa
Review №39

Customer service personnel was a pleasure to work with on all of questions and concerns.

be
Review №40

Kyle was awesome got me taken care. Super friendly super easy. Definitely recommend him.

Br
Review №41

Very pleasant people to deal with. Kyle was very knowledge and thorough. Would definitely recommend to friends and family.

Ti
Review №42

Worked with Andrew and Taylor and they were very welcoming and knowledgeable of the products and plans.

ka
Review №43

Twas good. Andrew and Taylor were fantastic!

Jo
Review №44

Andrew was very friendly and helpful. Made it a very easy process.

Je
Review №45

I went to the store, Mr. Justin he was very nice and patience. He helped us with our problem Very kind😄😁

Ja
Review №46

Kyle was super helpful with upgrading my phone and sign in issues I had after set up, he is super friendly and knowledgeable & was able to resolve my issues easily! I highly recommend this store!

Ke
Review №47

Kyle answered all my questions in a way that a technically challenged person such as myself could understand. My experience was very good.

An
Review №48

Andrew was awesome helped me with everything I needed

Er
Review №49

Great staff very knowledgeable about there items an wonderful personalities to boot an if you need some help with a phone ask for Kyle the man is a genius in his field

My
Review №50

Excellent service, friendly, and professional! Garrett did a wonderful job!!

Da
Review №51

The staff was really helpful and easy to talk to! I would recommend their service.

Da
Review №52

The only reason Im still with Verizon is because of this store and the service! Taylor was absolutely wonderful today!

Sh
Review №53

I am leaving the Verizon store after spending over 4 hours with Jake. I can’t write enough about the exemplary employee he is. He was patient when I asked tons of questions. Jake found me the best deal for my family. I am so blessed that Jake was the one who walked up to me and asked how he could help me today. I am leaving with two new IPhone 12’s and a huge smile. Thank you Jake.

As
Review №54

Kyle was an awesome help! My phone had a glitch and he fixed it for me a gave me directions for what to do in the future and what to do for now! Thank you!

Te
Review №55

Garrett was great to work with and gave great service. Highly recommend them for all your Verizon needs.

Ra
Review №56

I highly recommend going to this Verizon store. We were treated with respect and everyone was very kind. Michael got us all set up with a brand new phone and also transferred another for us. They were busy in there but he got us taken care of pretty quick. He and Jake seem to actually enjoy their jobs which makes for a great overall experience. Another Verizon store that we went to earlier in the day on Green River would not help us at all, basically telling us to do it all ourselves online. No thank you, that’s not customer service! We will always take our business to the Burkhardt location from now on! Thanks so much!

Pe
Review №57

I was headed to the Green River store when I noticed the Verizon sign so I pulled in to see if they were open. I was greeted and helped out right away. Great service. Hugh helped me pick out a phone and then got it setup for me. Im set to go. I highly recommend. No waiting at all, either. Thanks, Hugh!

Bi
Review №58

Thanks Garrett. I’ll be sure to come back here for my future business

An
Review №59

Kyle got me taken care. Great service. Definitely recommend.

Sh
Review №60

I am currently leaving the Verizon in Evansville, IN on Burkhardt. I can not say enough about Garrett that works at this location. We have been working with him for 3 hours off and on today and he is a wonderful Customer Service Representative for your company! He is very knowledgeable and helpful and so patient. I just wanted to give him the praise that he deserves!

Ry
Review №61

Mike stayed after his scheduled time to help us. He kicked butt! Worked through all the details of the plans to make sure we got the best fit!

Mi
Review №62

My daughters and I went today to get new phones, ours were on their last legs. We had a very nice and helpful young man, (Kyle) who took the time to answer all of my questions, I am new to the iPhone, I have always had an Android till now. He never got frustrated with all of my numerous questions. I would definitely ask for Kyle (the new one off Burkhart) he will be able to fix everything up!

Ja
Review №63

Kyle was fantastic to work with at TCC Verizon in Evansville! We got great info on our options and he totally took care of moving all the stuff from our British phones to our new US phones. He was kind enough to run through the options with us multiple times, and made sure we got a new Boston phone number that we needed, even though we were in Indiana. Makes it much easier to looks for jobs in Boston now. Much appreciated!

Ch
Review №64

Clean store, Garrett was efficient and knowledgeable

Je
Review №65

Taylor and Kyle were amazing got me taken care of. Would reccomend.

Ke
Review №66

Andrew was wonderful! Extremely patient and helpful!!

Mo
Review №67

Came to Verizon today with a lot of questions and not sure exactly where to begin! Jake was very helpful with explaining all my options, and making sure that I understood what I needed to know regarding account information to which phone would be best for me.He was very accommodating and extremely patient throughout the entire process. I highly recommend going to Jake for all your Verizon needs.

li
Review №68

Jake was so so awesome. My daughter loved him when she got her phone so we was hoping he was here and he was. So awesome of a guy!!You are lucky to have him on your team.

Ni
Review №69

Staff are knowledgeable a d very helpful.

Da
Review №70

Kyle was awesome! I switched to Verizon after 10+ years with AT&T and am so happy I did. The transfer was seemless and he did a great job getting me set up with my new business account and A71. Ill be telling all my associates to come to the Burkhardt store and ask to experience Kyles stellar service.

Mi
Review №71

Taylor was amazing and super helpful!! She went above and beyond!

Ji
Review №72

Great people and service, but fir an old guy all the required on line and app stuff gets tedious and difficult.

Jo
Review №73

Andrew did an awesome job

Do
Review №74

This is the ONLY Verizon store that I will go to. They are always so helpful whether that be when I get a new phone or just needing their assistance in getting an app working again. Definitely recommend them. Now in their new location, parking is very accessible too.😊

Ke
Review №75

We came in today to get a family plan and Andrew helped us. Very knowledgeable and got the job done quick and efficiently! Very happy with our experience today. Would recommend!

Vi
Review №76

Jake was so helpful. He explained everything fully and helped me find the perfect plan for our family!

Do
Review №77

Kyle was amazing. Glad I came to see him.

Ky
Review №78

Jake was so awesome he took care of me and my mom! He was very sweet and very helpful! I recommend him if your needing an upgrade or need any help with your phone!!

mi
Review №79

We had a wonderful time setting up our phones. Kyle was awesome. I would recommend him for sure.

Ba
Review №80

Hugh was our sales rep. Excellent service. Knowledgeable and explained everything. Helped us find the best plan and equipment for us.

Br
Review №81

Garrett was very helpful and knowledgeable and fast while serving us.

To
Review №82

Taylor was great. Went the extra mile to help me!

Mi
Review №83

Went in there looked around they had 2 other customers nobody asked us if we were helped. We waited our turn for about half hour. We finally just left never again I will go else where. At least acknowledge we are there.

Al
Review №84

GARRETT C was so helpful . He stayed almost an he over his shift go gake care of me and my daughter. We received new phones and he made sure we had everything we needed ..Great experience will suggest Garrett C to everyone over on Burkhardt 😊

Ki
Review №85

Andrew did a great job setting up my new phone and answering all questions I had.

Br
Review №86

Andrew was very patient and answered every question I had about the phone I bought. He was very helpful in teaching about my phone I learned more with him than I have the last 6 months of using my phone. Highly recommend seeing Andrew if you stop in!!100/10 review

vi
Review №87

Kyle got us connected and setup recommended.

Sh
Review №88

Great store! Friendly service!🙁

Em
Review №89

Andrew, Jake, and Kyle all were so very helpful with my boyfriend and I with getting new phones and an ipad. They were so sweet and so awesome! Great experience

Da
Review №90

Kyle is the bomb!! He was extremely helpful and made the whole experience a pleasure instead of the dreaded pain of buying a new phone. Will definitely be returning and referring people here.

Le
Review №91

I had the BEST customer experience Ive had in Evansville since I came here 2 years ago. Jake is the perfect cimbo of tech knowledge (he seems to know how to do everything with these machines!), AND the ability to LISTEN to customers problems and get the job done. I appreciate his ability to talk to me and the other customers who were in that day like people, not like dollar signs. Jake and the TCC Verizon Team on Burkhardt is my phone team now!

Ji
Review №92

Slow and apparently incompetent. Was sold the wrong screen protector and had to return it. Having to drive across town to return it was an inconvenience, but I wasn’t too worried because mistakes happen. The issue I have is the store employees have no concern about your time. They had a huge line of people and were moving like sloths. Clearly not incentivized to work quickly.

Ro
Review №93

Kyle was wonderful. He made it so easy to switch. GREAT customer service.

To
Review №94

Kyle was very helpful. Things he could not do from store he gave me a contact number. As a technology challenged person I appreciated his help and positive approach.

Ka
Review №95

Jake, Ben, and Micheal are wonderful! I had an issue with Verizon and they went above and beyond to help rectify the situation! We will be back for our next phones! Great company!

It
Review №96

Got a new phone today. Hugh was super helpful and great to work with. Would highly recommend this store.

Ok
Review №97

Jake was excellent!! Got everything done in fast and definitely knew what he was doing!!

An
Review №98

Jake was very helpful in the purchase of my new phone! His customer service is outstanding!!! I will be back to purchase new iPhones for both my kids at Christmas.

Da
Review №99

Kyle at TCC Verizon on Buckhurst was great to work with on transferring us to Verizon. He is very informed on all processes and systems. He is very friendly and I would wholeheartedly recommend him.

El
Review №100

Ben was super awesome! He helped me fix my account that was totally messed up. He worked fast and was very knowledgeable. He needs a raise. Highly recommend Ben to help with all your Verizon needs!

Information
13 Photos
100 Comments
4.7 Rating
  • Address:939 N Burkhardt Rd Ste C, Evansville, IN 47715, United States
  • Site:https://locations.tccrocks.com/in/evansville/724-north-burkhardt-road.html?y_source=1_MjczNDc1MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 812-202-1264
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:9AM–9PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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