Dewayne & his crew, Tyler, David & Jon, delivered our new refrigerator after a long wait and handled things so well. They were careful, thorough, called ahead, arrived early in their delivery window, and were very professional. Really appreciate their consistent excellent service.

I feel like the family owned business appreciates their customers, unlike the big box stores. The service was great.And when our new fridge needed a little adjustment- it was tilting down a bit, causing the door to swing open- Danny fixed the problem for us. No complaints at all.Im glad theres still a place for independent businesses. Theyre worth supporting.

I purchased an oven in the Asheville showroom that had issues just past the manufacturers deadline. With the help of Alisha, I got an OK from the manufacture to correct those issues; no charge. Travis, who does repairs, came & fixed everything perfectly. I think my stove actually heats up faster than it used to, thanks to his repair work. I really appreciate everyone both at the Asheville & Clyde showrooms. The sales (Joe) and repair people (Alisha & Travis) that I dealt with all work as a great team to support the customer who has purchased from them. There are other people too who were helpful: Whitney & Amanda. In short, I got personal treatment from a longstanding independent company that no big-box-chain could come close to matching.

Travis came to our home to repair an ice maker in our fridge. Travis clearly knew what he was doing and was able to explain the problem to us in plain English. We are grateful for his expertise!

The service tech Travis came out to look at my Bosch dishwasher because it always smelled like it had stagnant water in it. He taught me how to clean it regularly and gave me all kinds of useful tips that you don’t find in the manual. He also gave me several useful tips with my Bosch washer, dryer, and stove. He walked me through all the maintenance routines and went beyond what the manuals say to do. He showed up on time and was incredibly polite and professional. I highly recommend Travis and Haywood Appliance!

David and Jon arrived right on time to deliver, and stage, our new refrigerator, washer & dryer. They were both careful around or home, professional, respectful while engaging in fun conversation. Both excellent representatives of Haywood Appliances. Excellent customer services. Thank you both

Our OTR Microwave didnt appear to be venting as it should. Called Haywood Appliance to check it out. Danny was the service tech that showed up today. He was very patient with me while I attempted to explain our concern. He was able to determine that the upper filter was not properly installed and was able to correct it. Thank you Danny! Fingers crossed that this is the solution we needed.

Aaron and Sean provided excellent service! They were considerate, thoughtful and very careful when installing my new fridge from Haywood Appliance.

I have purchased 2 homes worth of appliances from Haywood and found them to be terrific to deal with…during and after the sale. our Salesman was Joe Barber and he worked hard to get us what we needed and helped with storage until our home was ready. We recently had a service call with Danny Dotson and he was very professional…called before arrival…arrived on schedule and solved our issues quickly. I highly recommend them.

Our new Bosch dishwasher is amazing! I love how quiet it is and how clean our dishes are, especially with a pandemic! When I called Haywood back to help us better align the dishwasher ! Josh & Tony did a fab job coming out to align the dishwasher with cabinetry! We so appreciate these hard-working, dependable people! 😊

You can tell that this is a family owned business, because they give you the impression that they really care. Danny was here yesterday to replace a panel on the range that had a very minor dent, having been shipped that way from the GE factory. Even though the damage was minor, everyone took the problem seriously. (Danny was also very good with our over-friendly dogs!) Additionally, I had a rebate problem that was the result of the factory taking so long to fill the order. I spoke with Cameron and he promptly figured out a solution for us. Kudos to Haywood Appliance for offering competitive prices without having to deal with a big box store!

My new dishwasher did not work. Haywood sent out Travis to fix the problem the next day. He had it up and running within the hour. I am impressed by the efficiency of Haywood and Travis.

Were now on our third purchase with Haywood Appliance and well continue to come back for the great service and quick deliveries. Brent in sales and Danny in service both did an outstanding job. Could not recommend Haywood enough, especially over the big box stores.

Aaron and Sean installed our new Bosch refrigerator and took away the old one. They had to move some furniture in order to do this. Very efficient and professional. We talked with them the whole time they were working. Haywood is the best. Thank you for a wonderful job, Aaron and Sean!

Our new subzero fridges door starting making a scraping noise whenever we closed it. We called Haywood Appliance where the appliance was from and they scheduled a Service Tech to come out. Danny was polite, quickly fixed the issue, and helped us to understand the mechanics of the problem and answered our questions. We appreciate the care and service from Haywood and their employees.

I highly recommend Haywood Appliance to any homeowner, as I am, for appliances. We, (my husband and I) bought a freezer from Cameron Hardin(one of the owners)and he showed us exceptional service while we were in the showroom. Great service because Cameron knew all the pros and cons of all the appliances that we were looking into. He took time to find out what our needs were and directed us to the brand that fit our family. We like very much that Haywood Appliance is a family owned and operated business. When I visited their new store, and the salesperson was very personable, and quick to welcome me, I understand atmosphere like that comes comes from the top down. So, as I stated in the beginning...I highly recommend Haywood Appliance!

Brian James is a miracle worker, a true magician. I had had a less than satisfactory dishwasher installation, so Haywood sent Brian to my home. He did everything perfectly . . . even the things which had seemed impossible. There were so many things wrong when he arrived, and nothing but perfection by the time he left. Also, Amanda (in parts dept., I think) was just wonderful to me. She was cheerful, and she ordered one replacement for a damaged part as soon as I told her about it. She trusted what I said. She was also the one who arranged for Brian to come, and she called several times to follow up and be sure all was well. I spoke to Mr. Steve Hardin, the owner of the company, to tell him how wonderfully Brian and Amanda had done everything. He was just as marvelous as they had been. YOU CAN TRUST THIS STORE!

We used Haywood Appliance for repair of our refrigerator. Travis was the service tech who came to our house. He was very knowledgeable and responsive to our questions. Would definitely use them again. Great to get local service in a rural area. Have since purchased several large appliances from them and found the prices to be very competive (and in some cases significantly lower) than those offered from the major big box retailers.

Travis just completed the repair on our Refrigerator. He was punctual, allerted us of arrival time completed the work professionally, cleaned up when finished and as a pleasure to have in our home. All masked up as well.Thank you Travis.

Service Tech, Gary Seay, was thorough, knowledgeable, friendly. He diagnosed my appliance problems and thoughtfully considered all my issues. He had to order some parts, and I am looking forward to his coming back and getting everything in tip top shape!

After waiting 7 months for our dryer we received it today and the delivery team of Brandon and Jacob made it well worth the wait. They were professional, fast and very conscientious in how they did things. We love the new dryer and the great service!

Aaron and Sean did a great job delivering and installing our purchase.They were prompt, professional and courteous. We look forward to continuing to do business with Haywood Appliance in the future.

Service call by Danny to switch direction doors open on washer and dryer.He did a great job! Was professional, punctual and friendly.

Travis is our service tech for all of our appliances. I cant say enough about his knowledge, professionalism and his ability to work with customers and the appliance brand service centers to fix a problem. He shows up when he says he will. He has everything he needs to fix something and he does his best to make sure the brand name appliance customer center stands behind their product. I have had problems with my Jenn Air double ovens twice in two years. He worked with the Jenn Air service center to make sure parts and labor were covered by Jenn Air both times saving me approximately $4000 even though the ovens were 7-8 years old.

Needed a new oven as mines control board stopped working and was no longer being manufactured. My sister-in-law, who is a designer, recommended Malinda at Haywood Appliance. I did everything over the phone and e-mail; did not even have to go in to the store since I knew what I wanted! The installers were polite and thorough, and I love my new ovens! Great customer service.

I had an issue with my dishwasher locking on me and I couldnt figure out how to unlock it. Travis was so kind to show me just how easy it was. Needless to say I was embarrassed, but he let me know it was understandable how I was confused. I highly recommend Haywood Appliances as a source for your appliances; their service dept. is responsive and professional on all levels.

Brandon and Jacob were very helpful in delivery and installation of new washer and dryer. The were competent, efficient, and respectful. They did an outstanding job in representing the customer focus of your company.

Top notch service and skilled service tech, Gary. Will always purchase from a family-owned business! Repair was above and beyond my expectation.Im very pleased.

We bought a new washer and dryer from Malinda Graves after we called the Asheville showroom and were delighted to receive them delivered and installed, timely and well. Unfortunately there was a very serious defect in the washing machine which could not be seen from outside nor ascertained by the running of water into the empty drum and draining it. We reported it, and they sent mechanics who verified the severity of the problem. Then there was difficulty in getting parts for the machine, so Malinda told us that we would receive entirely new units as soon as LG would send them. It was very difficult to wait as long as it took, but I cannot imagine how it was from the point of view of Haywood Appliance, who was in no way at fault for the defective unit or the shipping delay on the replacements. The new units were installed by the crew competently and well, and they are even better than the ones they replaced. Haywood Appliance came through for us in a very hard situation. Malinda Graves and all the other employees we dealt with were unfailingly courteous and helpful. We highly recommend them!

Ed is awesome! He came out to service our range and knew exactly what to do to fix the situation immediately. It is now working perfectly and we love it. Thank you Ed.

The staff was very friendly, and helpful in guiding us towards appliances that meet our needs. It was especially helpful to see particular sizes and unusual options on person.

Danny was prompt, courteous and explained the repair needed and why it was needed. Excellent service!

I love Haywood Appliance especially the knowledge and professionalism of their service personnel. I had Eddie for many years, he was phenomenal. He then trained Travis who has diagnosed and repaired many appliances for me . I am extremely satisfied with his service and expertise.

Shawna provided excellent information and communication during our recent remodel, that included purchasing new WD and all new kitchen appliances. We encountered several delays due to other contractors and the restrictions in place from the pandemic. However, Shawna worked closely with us to help us get the appliances we wanted and to work with us during our many delays to ensure we had our appliances ordered in time and delivery/installation scheduled to work with other contractors. If you want great service, knowledgeable staff and excellent selection, I highly recommend Haywood Appliances and Shawna specifically.

We are very pleased with our new LG dishwasher purchased at Haywood Appliances. The two men who installed it were Dustin and Sean. They were so polite and professional and did a wonderful job for us. No more big box stores for us. Haywood Appliances is our shopping choice from now on.

Dan @ Asheville Store/Showroom could not have been more knowledgeable or informative – a true pro!The delivery team - Jacob & Tony - were equally impressive. They showed when they said they would and installed the Washer & Washer skillfully & exactly where we wanted it.Why look anywhere else but Haywood Appliances! 👍🏻👍🏻👍🏻👍🏻👍🏻

Haywoodss Service Tech, Gary Seay, came out to our home to service our Refrigerator. The Ice maker was not functioning. He showed up as scheduled and got it working after replacing several parts. Friendly, and knowledgeable. He did a great job.

After going to several places in the area to select our appliances for our new home, we knew Haywood Appliance was the company we wanted to choose. We received personal, friendly knowledgeable service with Cameron. Haywood offered top of the line products at a great price. Even during the challenges of COVID, Haywood communicated regularly and offered other solutions to meet our needs. As luck would have it during the pandemic, we were moving in at the same time as our oven was being installed. On that day, the furniture delivery folks managed to get their large truck stuck at the base of our driveway. Shortly after, the Haywood team arrive to install the oven. They quickly assessed the situation, went into resolution mode and were able to move the furniture truck. They then helped unload and set up the furniture (better than the SC furniture company btw), broke down boxes and expertly installed the oven. Lastly, we had a concern regarding our ice maker. Haywood responded quickly by sending Gary to assess and educate us. Not only did he help me to better understand the refrigerator but also offered excellent care/maintenance tips for our other appliances. This group is top notch! I would highly recommend them if you are looking for any new appliances.

We had impeccable service dealing with Haywood Appliance. We are a business as well, and needed appliances for our employees quickly. We had a very pleasant experience without any issues. We worked directly with Cameron Hardin, the manager over the Asheville location. His knowledge of appliances is endless, you can tell he takes pride in his work and the companies success. His attention to detail and speed to respond showed through the whole process. The delivery team was also very professional and prompt. They delivered the appliances without any problems and were very pleasant.We are thankful to have another local company to support in our area. If we need anything else we will definitely seek out Haywood for all appliance needs.Manager at Quality Musical Systems, Inc. in Candler

We purchased all of our appliances from Haywood Appliances. We love our new appliances. We called for service and Travis was sent out to assist us. He did an amazing job and was able to completely take care of our issues. I strongly recommend the company and if service is needed request Travis.

We bought a refrigerator, stove and dish washer from Haywood in Asheville for our home while it was being built. Our latest interaction with them is typical of our experience with them since day one.I called about repairs needed to both the refrigerator and stove. I called service and had a nice conversation setting an appointment with a two hour window.On the day of, Travis, the service tech, called about the start time of the window. He told me where he was and how long it would take to drive directly to my home and confirmed it was still a convenient time.It took two visits to do the repairs as parts has to be ordered. Between the two, Travis diagnosed the problems we called about, offered and fixed an afterthought problem of uneven cooking in the stove and did a system update. He is clearly very good at his job, knowing much more than just what is required to do the task, and manages to work quickly, without making a mess or causing damage, and is very friendly, not seeming to be bothered by customers hanging over him watching the work and asking questions.All of our experiences with Haywood Appliance have been far superior to what has become the norm for most businesses today.

Bryan in Installations has been a pleasure to work with. He is very cooperative, uses his initiative and is always pleasant. We are very happy to find he will be our delivery guy. John Bittle

Shopped around for a few months looking for an upgrade to the stove that came with my new home, when I stopped in to Haywood Appliance. I had a specific Frigidaire Gallery model in mind and spoke with Ken, who was happy to listen to my needs and what I wanted, and was very willing to help. Even though the exact model I wanted was not in their stock, he went out of his way to check availability and pricing, and located the one I wanted. He respected my budget, and there was no pressure or upselling, and he even printed off several spec sheets for similar models so that I could take them home and take my time deciding.By the time I was ready to buy, the model I wanted had been superceded and was no longer available. But, they checked into similar models and I wound up getting the upgraded brand new version including the 5 year warranty for less than the discontinued one, and also at a lesser cost than any of the local box stores.The delivery was delayed due to our new normal circumstances, but they kept in touch with ETA updates, and accomodated my schedule when the stove was finally available. The delivery men were very friendly, quick and professional. I love the new stove and could not be happier with my purchase or my experience. I would highly recommend shopping here before going anywhere else.

Gary arrived on time and was quick to find the problem with my refrigerator. He had to replace two parts and my refrigerator is running smoothly again. I give Gary five stars!

Received wonderful service that was affordable and efficient for my hard-to-service Miele dishwasher. Would highly recommend!

Had a great installation visit today! Brandon and David were the best. Really did a good and thorough job with our new dishwasher. Thanks, guys!

I cannot recommend Haywood Appliance enough! We have bought multiple appliances from them, and everyone we encounter is beyond professional and accommodating! They go over and beyond to ensure customer satisfaction! We will continue to recommend and use Haywood Appliance for all of our future needs!

We went and purchased a Dishwasher in August of 2020, and talking with the Salesperson we selected a model that was in stock, so that we could get in it in quicker. But after several months it finally came in. And after getting it they told me they could not install it because of the way the the previous dishwasher of over 20 years was installed. So we had to install it ourselves. After installing, Their were several errors. so after having a technician coming out we find you that the one they installed the basson of the dishwasher was dented and was causing the drip tray to fill and causing all the errors. So they ordered an replacement, The replacement did not come in for another several months and did not get any results until I kept calling about when the new dishwasher was going to be in. Form some reason they did install the second dishwasher, After the installation we tried to run it and we started getting errors once more, so another technician came out, and said that our wiring was incorrect that it was messing the dishwasher. Which our previous dishwasher had for 20 years on the same wiring. But we did call an electrician and discover that a ground had not been connected. So that was fixed. But we have been waiting for months for this part to appear. Which I do realize that we have had several things happen, but that is the excuse that we keep getting, still waiting on these parts. So now it is the micro chip shorate that is causing the delay. These parts should have been order long before the chip shortage. So what excuse is going to be thrown at us next. The plot continues. So at this point. I sure do hope they enjoy the 2000 that we spent with them, because that is it. I will never recommend them to anyone of my friends. nor contact them or any other appliance.

Love their repair service (not that I ever need it much!) But I do have six major appliances from Haywood Appliance, ranging in age now from 4 to 8 years old.

Service tech Gary Seay was very professional, knowledgeable and helpful. He had common sense suggestions for the care, and maintenance of our dishwasher.

Brent Johnson worked with me for an hour helping me decide which refrigerator I wanted even though I said I wasnt ready to buy. He was very patient and friendly.

The show room was impressive and the sales people were very helpful and knowledgeableMy experience with the service department manager Alisha and my repairman Gary was excellent.

Thanks to Jacob and Tony for delivering our microwave. Appreciated the heads-up when they were on their way.

Malinda is wonderful, professional and a delight to work with. She listened to my needs and set me up with all new appliances in a price range I was pleased with. She is the best!

Our freezer (not purchased from Haywood) began to intermittently leak water. Even after taking a back panel off, we could not find the drain to check it. We called Haywood and a service rep came the same afternoon. He identified the issue (yes, a frozen-over drain hole & line) and cleaned it out. Before even starting he asked for towels to prevent water leakage on our floors, and he gathered them up after completing the repair. Responsive service with respect for our home! What a professional combination!

Jacob and Tony were outstanding -- careful, timely, polite! Definitely a positive experience! Thanks Haywood and deliverymen!

Jacob and Tony were the best. They took great care not to scratch anything and communicated with each other to ensure the installation was flawless.

I want to give a shout-out to Travis for providing excellent on-site technical service on multiple occasions for our appliances purchased at Haywood Appliance.

The men who delivered my refrigerator were very friendly and professional in the delivery and installation. I was very pleased with their work. Thank you.

After a long manufacturers delay, our new refrigerator has been delivered. Our sales rep was Dan who kept us informed of the timing and the delivery folks today were incredibly helpful, patience and knowledgeable. Highly recommend. Will buy from them again.Thanks, Wally and Virginia.Black Mtn, NC

I cannot say enough good things about Travis, he was on time, courteous, very informative and diagnosed the problem with my refrigerator quickly after checking everything out. It was a pleasure working with him.

Had a problem with internal part for a Miele dishwasher. It was an arduous procedure but not Haywood Appliances fault. The repairman Travis was a great help in diagnosing and ultimately getting the dishwasher up and running.

Jacob and Tony were very friendly and efficient. Great store

Gary Seay did a great job getting our dryer going again. A pleasure having him around.

After shopping at several big box stores with no dishwasher in hand, Haywood Appliance was our last stop. It was our first time shopping there and it wont be our last. Not only were we helped right away, but we left with our dishwasher that day. Cameron was great! He took the time to hear our needs and was an encyclopedia of information on all the brands they carried. Next time Haywood Appliance will be our first stop, not our last.

My wife and I had a great experience purchasing a Wolf 48 inch range and a Zephyr 48 inch range hood. I cannot say enough about the courteous help we received throughout our purchasing decision. It was such a pleasant experience. Our vent hood and range were delivered yesterday and the delivery team did an exceptional job installing the vent hood and connecting the range. We received courteous, professional and friendly service from the sale to the delivery and installation. We highly recommend Haywood Appliance.

My wife and I went in to discuss a range top and matching double wall oven.A lady greeted us very nicely. We have what we believe is a slightly off size existing range top, with a fan behind it. We realize that some work might have to be done. We do not want a big project at this time so I brought up a site visit. (i realize we would have to pay). We really want someone to look at the space and make sure that what we buy will work. All was going fine on the range top until the salesman came over to help. He was arrogant and totally non helpful. After discussing for a couple of minutes we realized we just did not want to do business with them. He couldnt care at all about our needs. They charge a premium price for their appliances. If they cant offer even mediocre service then they shouldnt be in business

Went into Haywood’s Asheville in September of 2020 looking for Kitchen aide appliances. Was directed by manager to purchase Cafe’ because he could get it in on our timeline for kitchen remodel 3 months later, spent 15,000$ of which they took immediately . Time came and appliances weren’t in still. So I got partial ones delivered in December 2020 of which stove door was damaged and Got my fridge and dishwasher March 19th, 2021 (yesterday) Installers put fridge on turbo cool told me to put my groceries back in it would cool faster. 24hours later my fridge hasn’t moved one degree and all my food is lost. Haywood absolutely showed no concern no sympathy and told me I needed to contact GE and set up repairs. GE associate was astounded. In my 20 plus years purchasing appliances including my rental properties I have never encountered such snotty, uncaring people in my life!Today 3/22/2021 Cameron the manager called and again started off conversation attacking us. In our experience customer is right from beginning then after a few times of trying to make it right then I agree you just end it walk away give them their money back or whatever . Cameron again defended his employee and told us because we resorted to Google with a bad review he had no motivation to help us and he wasn’t going to do anything.So we told him our lawyer would be in touch. And no problem we will work out things with GE.A few moments ago a gentleman we believe to be Cameron’s father the owner of Haywood called apologized said he would get us a new fridge ordered immediately. I have no problem making my Google reviews right if they make the service right. My biggest issue is as many I’ve seen say on Google and Yelp is their treated snotty and that’s exactly the treatment I got after the sale. It was immediately our problem not theirs.Steven the owner has kept in touch with us. Unfortunately still awaiting new fridge. Had we received the service Steven has provided from the beginning a bad review would’ve had been necessary. But Steven is clearly from the day when customer service was first priority. Old values never go out of style.

Technician Travis was the best! Prompt, professional and a pleasure to work with!

My husband and I just stopped by Haywood appliance as we are building our second home and need a new refrigerator. We walked in and was immediately greeted which was really nice. Went told them what we were looking for and once we found exactly what we wanted we asked about the price. My husband is a finance manager and has been in sales for over 5 years so we like to be sold on items rather than just take it. When we asked if they ever had damage items returned such as a small dent or anything like that the sales associate said no and immediately told us another place to go. Ultimately we were ready to buy and super blessed as we could afford anything in that store. Instead of talking to us a little more which could possibly of lead to a sale we felt as we were judged because we asked a simple question, had a new baby and a young couple. For that reason we will not be giving Haywood Appliance our business which saddens us as the store was very nice and had great items.

All of our experiences in the past year with Haywood Appliance have been excellent, including buying new appliances and having those previously bought serviced. Buying actually was a pleasure, with great service from Joe. Alisha, manager of service, was outstanding. Both of them made us feel like our satisfaction was important to them and to their company.Highly recommend.

Have bought from Haywood before and am in the market for a $1300 GE wine fridge. Was trying to go to a locally owned small business and have called three times in the past week. First the lady could not tell me what the delivery was; second, no answer and just today, I got through but the gentleman said he was going to connect me to a sales manager and it went directly to voicemail. Sure this business is great but clearly not hungry for business; I will be buying online.

The service team worked diligently and with a sense of urgency to correct factory defect and installation problems with our dishwasher, washer and dryer.

We had to replace the exhaust hood over our stove. Dan Cossart was able to look up the original appliance order from when the house was built and immediately found the proper replacement. Although it took forever for it to arrive, he kept us informed. Because it was to be installed over existing tile backsplash, I was worried about damage. However, the two installers, Dwayne and Dalton, carefully removed the trim, installed the hood and even painted the small area of the wall left exposed so that these two older folks wouldnt have to get up on a ladder. Superior service!

Awful customer service. Very rude and extremely untimely resolving important issues!

We received our new Bosch refrigerator yesterday. The delivery crew of Issac and Colin were awesome. First they arrived on time and were actually early. Next they were very professional and polite and while explaining everything about the appliance to us. Good hardworking young men!

Ed from Haywood Appliance is a brilliant technician -- he can fix anything! And better yet, he does it was a smile & warm personality. Hes always on time and is super efficient. Cannot recommend him more highly.

Just got ran off the road by a Haywood Appliance truck on Elk mnt hwy. The driver never stopped and was in the opposite lane around a blind curve. If it wasnt for my quick reaction he wouldve hit me head on! I do not appreciate it. Your drivers need to slow down and drive carefully in there big Heavy trucks

Terrible customer service. You call with a problem and they immediately attack you and go on defense. Had my brand new Cafe’ fridge delivered yesterday which is not working and when I called today they had no concern told me to just contact GE myself to get my fridge fixed. Will stick with Homedepot or Lowe’s in the future for sure. Cameron in management and his team have no clue what customer service is.

Fantastic selection, expert service, competitive pricing. Couldnt have asked for more while working with Joe B in making new home appliance selections.

I have done business with Haywood Appliance store and had a great experience buying from them as well as getting service from them. They worked with me when I had a refrigerator problem and they stayed with me until I got the appliance replaced do to cooling problems. YES! I would recommend doing business with them!

Great service and very informational about repair as well!!!

Outstanding service and response.

We worked with Haywood Appliance to purchase appliances for our new home. We made an appointment with Joe Barber and he gave us his full attention. He is incredibly knowledgeable and was very patient with us. He was able to educate us about all of the different manufacturers, features, and functions. He was very helpful, polite and did not rush us.Their pricing was great and they delivered everything when we were ready for it. They stand behind their products, offer installation and even service too!!Cameron and Stephanie are great and it is wonderful to have a local business who cares about their clients and their community. Thank you guys for such an awesome experience!!!!

I had an excellent experience with Haywood Appliance thanks in large part to my salesman, Cameron Hardin. I was moving into a new home & because I didnt know the exact date my home would be finished, Haywood Appliance was able to hold a refrigerator, washer, & dryer for me until my closing. Service was great, questions were answered, & delivery was a breeze. The 2 delivery men were very careful not to scratch the floor, the plastic was removed, & explanations were given. The delivery was done very efficiently & in a timely manner. Also the delivery men arrived within their designated time. Communication was always good with Cameron via phone or e-mail. The store makes it very convenient to leave a voicemail for your salesman. I cant say enough good things about Haywood Appliance. They made the whole process easy with personalized attention to the customers particular needs. Gale J

Recently purchased a GE slide in electric oven. Im very pleased with the competitive price, excellent communications, and delivery/installation of my new stove. Purchasing locally was important to me and I am very pleased with the decision to support a business like Haywood applicances.

Called the day before, to confirm. Arrived early - with another courtesy call to let me know that they were in the area. Did the job quickly and more importantly, cleanly. Workmen were polite, professional, and knowledgeable. This was a lot better than an experience I recently had with a national chain, where none of the above statements were true.

We’re lucky to have this place in asheville. The sales staff was knowledgeable, and relaxed. I never felt pressured. They have an incredible selection for nearly any budget, and only carry high quality, dependable appliances. Their in-house service department is friendly and helpful, and provides the peace of mind that if you have any issues, a real person is available to assist you. I will never buy another appliance from a big box store, these folks are competitively priced, local, and provide far superior sales and service.

Whenever I need an appliance I call Steve Adams at Haywood Appliance. Year in and year out they’ve always done an outstanding job and handle the best most reliable brands. The delivery guys today did an awesome job on a difficult installation. Isaac and Jimbo are outstanding field installation technicians! I highly recommend the Haywood Appliance Team!!!

I work for Buchanan Construction as the Interior Designer and have used Haywood Appliances for many years now and have always felt comfortable letting our clients pick out all their appliance needs at the Asheville store. Malinda is a great person to work with and really lets me know her thoughts and concerns about any products. She is always there to help and gets back to me quickly. I would recommend everyone to this store and to the amazing people who work here.

Haywood Appliance sells and warranties the best appliances. I was very impressed with their delivery and installation services and appreciate the professionalism of both departments. We couldnt be happier with our new Speed Queen washer and dryer!On the other hand, were not having a great experience with our Bosch microwave. Its down again for a third time and Im disappointed with Haywood Appliances policy of not providing a loaner while the microwave is being repaired.

The staff is extremely helpful and professional. They have gone out of their way to treat me like family and make sure that the lines of communication were wide open so I knew what to expect. I canNOT wait to go back and select my washer and dryer next! Thank you everyone!!

I wanted to let you know that we were very disappointed in the work The Everything Man did for us. I hope you will think twice about recommending them. Very unprofessional group that did a poor job installing a door. Haywood Appliance did recommend The Everything Man to us because our appliance we purchased from you didnt fit into your plug and play business model. Never heard of these folks, and I wish I hadnt. When you recommend a company, they become an extension of you. Very disappointed in your reply.

Wanted to shop local and small...indeed the store prides itself on providing unequaled service. After visiting the store on Hendersonville road we asked for a quote on several different packages convinced we would go with this business. After one week we have not heard back and they have not responded to our message inquiring. If that is the service they provide before the sale is consummated I can’t imagine how it would be after the sale.

As an interior designer, I have met with many clients at the Asheville Showroom. First of all, the selection of products is totally different from the big box stores. So, if you are interested in quality appliances, go straight to Haywood Appliance.I have also found the folks who work there to be very knowledgeable and easy to work with. I would suggest making an appointment, if you are seriously ready to make some decisions about the appliances for your renovation or new construction project.

After a long stressful hunt for a dryer, the big box stores are idiots.. We walked in and were politely greeted, had a knowledgeable, professional and very courteous sales man. He answered our questions, no pushy sales pitch. We bought the perfect dryer. Yea it was more than I wanted to spend but we got the perfect dryer that should last us a lifetime. They delivered and installed the next day, no problems, with very polite, knowledgeable technicians. They did charge for delivery and installation but so did the big box stores and by shady delivery and setup people. But it was a cheaper cost from Haywood Appliance. We will definitely go directly there for any future appliance needs. I highly recommend them.

My mountain home has 18 mountain steps and AJ and his coworker delivered my dishwasher and induction stove very carefully and professionally. They were courteous and I would welcome them back any time. Brent was a great help as salesperson. These people do what they say!

The showroom in South Asheville is wonderful and the sales staff is top notch! We have been sending our clients there for years and have never heard of a bad experience. When it finally comes time for me to purchase my own new appliances, I will look nowhere else!

It can difficult to review and understand all the features and price tiers in washer/dryers but Dan in sales did a great job walking us through the different products and helped make the best selection. The other reps in the showroom helped us find the right parts that we would need to install where we wanted to in the house so we were ready to go the day of installation. Steve in the delivery center was consistent with communication and follow up on the delivery schedule as well as following up post installation. Josh and Tony were very professional and efficient in delivery and installation. On top of all this the pricing was better than what we would have gotten online or through a box store. 5 stars doesnt seem like enough. I would HIGHLY recommend Haywood Appliance to anyone looking for new appliances. We wont look anywhere else for an appliance in the future.

I had a wonderful experience with Haywood appliance. My salesperson, Dan, was extremely helpful without ever being pushy. After I had my range installed, there was an issue with the oven being slightly miscalibrated so they promptly sent Kevin out to service the unit. Kevin was incredibly thorough, knowledgeable, and super respectful of my home. Its obvious that management cares about its employees and the employees care about their customers. Thanks for such a great experience all around Haywood.