user
NAPA Auto Parts - Northend Auto Parts Inc (LA-177)
1091 S 4th Ave, Yuma, AZ 85364, United States
Appearance
NAPA Auto Parts - Northend Auto Parts Inc (LA-177)

Comments
Da
Review №1

I bought windshield wipers and they installed them for me. Great job. Thanks

Jo
Review №2

It was just fabulous absolutely fabulous well-lit nice people just a great spot to be

Ma
Review №3

Cocky counterpersons. Slow to find parts

Jo
Review №4

Super friendly staff well stocked store they can even mix touch up paint my favorite auto parts store in yuma

Ma
Review №5

I go here all the time.its better then those 3 brothers.

Ke
Review №6

Great experience. Filled out employment ap.

Ma
Review №7

Very insightful on alot of mechanical issues. Also will help with any issue you may have. Keep up the wonderful work.

Be
Review №8

I have always had a good experience working with this Napa. I especially want to shout out about Sandy. Not only is she extremely knowledgeable she is always willing to spend a little extra time with her customers when a hard to find product comes up. She has saved me trouble many times with her knowledge and patience. Thank you Sandy!

Ra
Review №9

I have been in this store we deal times and been satisfied every time . I need a part for an old car today and they had it shipped in by afternoon . Give them a try !!!

Ta
Review №10

Very customer friendly staff. Fair battery warranty return transaction. Good selection.

Jo
Review №11

One of the friendliest stores Ive been in in quite some time. The gentleman took time from his schedule to look up the part that I needed and then go in the back and get it.

Da
Review №12

Fast, friendly and very knowledgeable. They had all of the parts that I was looking for!

To
Review №13

Big auto parts store with impressive body shop supply and paint department.

Ch
Review №14

Good machine shop people RC knows his stuff

Da
Review №15

Staff has little automotive knowledge..prices are high there.counter persons seem to care less about helping customers..I wont be back there again..sorry but Ive seen better stocked,more courteous and friendly staff.how do I know? 25 yrs experience at six locations and at 73 yrs. Old I know automotive, motorcycle, truck,big rig and heavy equipment...I recommend Womwell Automotive if your in kentucky..

Ja
Review №16

Great service. The person tooka long time to find the correct parts for jeep

An
Review №17

Always have the parts Im looking for. Customer service top notch

Je
Review №18

Good parts store. I generally find whatever part that I need.

Mi
Review №19

This place is how I remember NAPA from the 80s. Machine shop. Paint mixing shop. Big inventory. Cool old dude that knows what hes talking about. I wish there were more of these stores still left.

Ja
Review №20

They have always have had what I needed. If it wasnt in stock they would order they part. Quality parts. Cost a little more sometimes, but worth it. Personal always have been helpful.

je
Review №21

Very friendly and helpful.

El
Review №22

Aways a great experience . I usually go right before they close due to my work schedule, even 30 minutes before closing staff is always friendly and happy . They have a great selection and reasonable prices. If they dont have it usually they can get it next day. Only once I have had to wait two days to get a part. Management should be proud of their employees they do a great job every time.

Na
Review №23

Love this place, my husband always goes here for his sandpaper and vehicle part things.. the staff are very kind and work with you every step of the way.

Lo
Review №24

Great service really good machine shop.

Ju
Review №25

If I could give them zero stars I would. We had to buy an inverter in Kingman, ended up not having to use it so came to return it here. They dont take returns!!!

Jo
Review №26

Customer service is always on point and patient.

Wi
Review №27

Great place for your auto parts and a little bit extra...

pe
Review №28

This is a FULL SERVICE facility. I received the greatest help and advise. The friendliest Service Manager (RC) who really knows his stuff.I had front hubs and bearings removed and replaced. The speed was so quick that by the time I got home, they called me to say they were done already. My old parts were even cleaned and painted!

Ja
Review №29

Staff very friendly & helpful. I had been told, by phone, that they had the exact tires I needed. They did not. But the clerk felt so bad that she had misinformed me...she got on the phone & called three competitor stores until she found my tires; had the store hold them for me so I could get right in & out without having to wait in line. That was definately above & beyond expectations.

Sh
Review №30

Very friendly and informative staff. They were the only place in town that had the oil for my jetta. Google stiffed me on the directions tho but I finally got it figured out.

Du
Review №31

Huge store with amazing staff, I call them anytime if I need a part and if they dont have it they work with me to get it as fast as they can. Also the staff was very knowledgeable about helping pick they best part for my application.

St
Review №32

The place is big. I bought a fuel filter there and I know its higher quality than the other places. They moved into the old Goodwill building over off of 4th Street.

St
Review №33

Some rude people, others very helpful.

La
Review №34

Our Suzuki Sidekick needed a new front wheel bearing. The Machine Shop at NAPA removed the old bearing on the hydraulic press and pressed in a new bearing while we waited. The service was quick with friendly advice and the price was very good. We will definetly be back and we will highly recommend this business . Dec9/2015.

Ra
Review №35

Great service and paint Department and They do delivery.

Ya
Review №36

Very very slow on the check out....dont shop Napa if your in a hurry 🙃

Sh
Review №37

Good place for auto parts or tools but way too expensive! I dont recommend buying parts or tools from this place. Go to autozone or oreily they are better

Ja
Review №38

07/20/2017 This place is great I needed parts for my rear axle they hooked me up and even pressed them on it 30 minutes. Great customer service and knowledgeable about the parts they are selling

To
Review №39

They went to a lot of trouble to find an inexpensive part for me and to make sure it met my needs.

mi
Review №40

Nice guys. Tire rotation yadda yadda gratis, the only place I found open on New Years Eve!

Da
Review №41

Had an engine block honed and hot tanked. I hope they wipe their asses better than they cleaned my engine block. Returned it to me in an unacceptable shape and still charged me the cleaning fee.

gr
Review №42

The worst NaPa I have ever experienced in my opinion. Did not know when order would be in store from Phoenix or LA. Was told over phone it would be in on Tuesday. Will not use NaPa at any time in the future. They havent a clue. Should be labeled NaPa dont KNOW HOW!!

ne
Review №43

Very knowledgeable and helpful staff. Cheaper than autozone. They dont gouge you on every single item. Large selection of auto parts and accessories.

Cl
Review №44

I tried calling them for a part. I was put on hold, for longer than I was willing to wait, and gave up.

Bi
Review №45

Great store with helpful people. Its my favorite store for psrts.

Ou
Review №46

Horrible first impression! I called searching for an oil filter and it was not in stock. They would not place my order or accept payment over the phone. I would have to physically come in to the store TWICE, once to place the order and a second to pick up the filter.THIS IS 2019 NAPA, take my money over the phone and order the damn part. Enough said.

Ja
Review №47

Great service. Sold my e what I needed not an upsell

Au
Review №48

Very helpful and knowledgeable staff

Ry
Review №49

Very professional staff. Not sure how other reviews claim the people here are rude. Ive been here multiple times and have had nothing but quality service. Their counter people know parts. When you go to the other places stores here in town, they dont know as much. I now only go to this napa store as my parts store.

Go
Review №50

Plenty of parking

Sh
Review №51

The staff are friendly and helpful. Always have whats needed.

Gr
Review №52

Had everything I expected to purchase.

Ja
Review №53

RC at the machine shop is super awesome.

Mi
Review №54

Always have what I need or they get it quick

an
Review №55

Great place to go to if your looking for someone that knows what their doing . Dont expect to be in and out. Minimun wait is about 30min.

Fi
Review №56

Still locally operated and loved, nice to see familiar faces when shopping for car or truck parts!

fe
Review №57

For a big store it has horrible service! The smaller store that used to be on Pacific had great service.

Je
Review №58

If I could give this location a 0 for service I would. They do not respect the lifetime warranty policy. Do not buy at NAPA, or at least not at this location. Buy elsewhere, might be pricier, but it wont have you replacing the parts every 4 months out of pocket. Ridiculous.

Jo
Review №59

Great overall customer service and help

Ed
Review №60

Knowledgable sales rep. Had what I needed.

Al
Review №61

Always a good experience. Service is fast and friendly and they always have the part I need.

Ca
Review №62

Their customer service is amazing and they always have what we need...

Ke
Review №63

Very helpful

AL
Review №64

Wait time to get attended is a bit long. The store overall is great though.

RU
Review №65

Biggest auto parts store Ive been in and good service

Ch
Review №66

Although they closed all the little stores around town to open this one so they could stock more items..... They are still the same NAPA ( No Auto Parts Available). Most parts need to be ordered.

Ro
Review №67

Good always a busy place so theres a wait

Ka
Review №68

Napa has everything. Great service and great people.

Da
Review №69

Super helpful and knowledgeable folks here, thanks for excellent assistance.

Ma
Review №70

Checked their website, looking for a part. Website said they had what I was looking for in stock. Reserved it through their website. Showed up at the store, and they had none. Basically website and reservation option are worthless.

Ja
Review №71

Ordered two sets of rotors and they lost one set. After a week we picked the rotors up and they gave of 3 of the same rotors and 1 different.

El
Review №72

RC is the best ..most professional employee at Napa.

Ch
Review №73

Used to be the place to find things. Ive been there 3 times and they dont carry the part in stock

He
Review №74

Car parts

Ro
Review №75

Worst service ever they dont respect the internet advertisement plus their prices are way more expensive than any other commercial store.

pa
Review №76

Theres paint that sells itself and then theres paint you have to lie about to sell.

to
Review №77

Yuma is a little weak on auto parts. If you go in ask for Sam hes the man.

Ja
Review №78

Great people very helpful and fast service with the machine shop

Al
Review №79

Great staff!

Er
Review №80

Great selection, but service is lacking refinement.

Pa
Review №81

Good place to buy parts for older cars.

Tr
Review №82

TOO MUCH WAITINGOver pricedBad customer service

Jo
Review №83

High price but good quality most of the time

SE
Review №84

Good service

Mi
Review №85

Very friendly and honest people

An
Review №86

You have to go to the store & wait because there phone system Sucks & you can be on hold 15 min!

se
Review №87

Plan to be a long time TOO MUCH WAITING to many customers and one worker this place sucks

Sh
Review №88

Long wait. Then the counter man wasnt able to answer a question about an oil additive.

Da
Review №89

Rude customer service

st
Review №90

They have a lot of things that no other place has.

Ja
Review №91

Machine shop does great work.

Ad
Review №92

Always friendly service

Je
Review №93

Only place that had exactly what I needed

No
Review №94

Rude and disrespectful over the phone...

ni
Review №95

This place runs on snail time slowest customer service in arizona.

BI
Review №96

Got my rim welded!!!! Great job!!!

De
Review №97

Very slow to get waited on...stood in line for a long time!

Da
Review №98

Awesome service, knowledgeable staff

Ma
Review №99

Staff could be more enthusiastic

Ja
Review №100

Ok

Information
49 Photos
100 Comments
4.1 Rating
  • Address:1091 S 4th Ave, Yuma, AZ 85364, United States
  • Site:https://napaonline.com/en/az/yuma/store/26987?cid=pl_yext_jobber_NorthendAutoPartsIncLa_26987
  • Phone:+1 928-782-4721
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:8AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
Similar organizations