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Hyundai of Yuma
1125 E 32nd St, Yuma, AZ 85365, United States
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Hyundai of Yuma
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Bo
Review №1

I had a wonderful brand new car buying experience recently when purchasing our 2022 Hyundai Tuscan from Houston ! He’s definitely very knowledgeable about Hyundai automobiles. He was a joy to chat with and shared with my husband and I that he is a Veteran and served in the Marine Corps and that his wife was currently serving in the Corp. We felt very at ease and are very happy with Tuscan and with our experience at Hyundai of Yuma! Go check them out ask for Houston and say … Bobbi Soul sent me…. :)

Ja
Review №2

We recently purchased a new Palisade from these folks and the whole process was surprisingly pleasant! Starting with our sales rep, Houston Dickens. He was extremely professional, knowledgeable and thorough! I will definitely recommend Hyundai of Yuma to everyone. Thank you all for an easy, enjoyable purchase!!

Ve
Review №3

Highly recommend!!I love my vehicle!! The ease of the sale transaction. I still receive follow up msgs, just asking if I have questions or concerns. Its nice to know I have the Hyundai team available any time. From picking the right vehicle, financing, to vehicle education it was a smooth transaction.I felt taken care off. Still do.

Ta
Review №4

I had been looking for a car for a couple weeks so I finally decided to try Hyundai. As soon as I pulled up I was greeted by Jairo. He made my experience hassle free. He got me exactly what I was looking for! There was no pressure in purchasing. I would definitely recommend going in to see your options. If I ever need another car, I would definitely go back in myself.

Ra
Review №5

Everyone was helpful seem to go out of your way to help you and get everything done in a timely manner and above and beyond the call of duty thank you hyundai all employees

Ph
Review №6

My first time so a 5star will have to wait. However I was treated goodThanks

Jo
Review №7

My oil change was fit in between appointments, but was taken in for servicing right away. I requested synthetic oil which they used. Being a veteran the oil change and filter (not synthetic oil) and labor ( not tax, oil removal) were no charge. My cost was very low.The service department also found and installed a recall update for the computer.Their service was fast and well done. As usual they washed the car for me. My thanks for the fast, reliable hard work done by the technician and check-in Staff Member. Your impressive efforts do not go unnoticed.Many thanks,John

ca
Review №8

I bought my car, a 2015 Genesis, from Hyundai and love the car and the exceptional service I have received . Hyundai’s staff of expert service-men have kept my car in tip-top shape. A customer can be assured of receiving the utmost respect and courteous in dealing with Hyundai. I wouldn’t take my car anywhere else for service.

Da
Review №9

Best dealership experience in Yuma! The new 2022 Santa Cruz was the latest vehicle I purchased from Hyundai of Yuma. As always, they took excellent care to get me into this vehicle at the best price. We are very happy to finally have our Cruz!

Wi
Review №10

It was a great buying experience and I was treated great. They got me into the car I wanted with no hassle. I highly recommend this dealership to anybody looking to buy a vehicle. Houston was very polite and helpful. Never once did I feel pressured to buy a vehicle. All the staff at the dealership was professional and courteous.

Ga
Review №11

Best experience of buying a car ever. I have felt like a literal hostage in past experiences. Not here. They were very accommodating and answered all questions. The time went by quicker than past experiences. Our salesperson, Jairo, sped things along quickly when I said I was getting tired. Dave, the finance person gave us one of his protein bars (delicious) that was very helpful. I definitely will go back for my next car.

Pa
Review №12

Got a fast and incredible treatment. Felix was the one to help me find something and he offered me something even better than what I was expecting! Not to mention his friendliness and kindness toward us.

Ch
Review №13

Okay, get this. All Mario did was HELP us find something we liked. We didnt feel at ANY time, that he pushed anything on us. What a really nice man. We were treated as CUSTOMERS, not prey. I am not even exaggerating, here. His customer service truly sets the bar high for others, as far as Im concerned. Thank you!

ra
Review №14

Hyundai of Yuma is the BEST! I had a terrible experience at Yuma HONDA, took my vehicle to have service done and found out though my dash cam that they were tempering with a safety feature in my car. I shared on social media my experience and Hyundai reached out to help me out. They made me an amazing offer i couldnt refuse. Everyone treats you like family there and are really nice and genuine.

Mi
Review №15

I wish I could give zero stars based on the experience I’ve received from Hyundai of Yuma. I have been waiting on an A/C part since April of 2021, they said they’d call when it came in. We didn’t get a call until end of June/early July saying they would be giving out part away since it had been there for months. We NEVER received a phone call that our part was ready. Since then we’ve called several times. It’s taken nearly 4 months & NOW they have finally decided to get me a rental while we wait for ANOTHER part. I’m tired of dealing with this. I wish I didn’t have to deal with Hyundai at all, but because of warranty, we have to go through them.

De
Review №16

We appreciated Angel, the General Manager, greeting us when we arrived. He hooked us up with Felix Mendez who was very professional and personal. He was extremely knowledgeable and helped us with our selection process based on our wants and needs. We would not hesitate to recommend Hyundai of Yuma and Felix to our family, friends and neighbors. Felix, thank you for your patience with us. We appreciate it!

Te
Review №17

Max and Chris Phillips were absolutely amazing. They saved me thousands of dollars. I was so amazed at the service these gentlemen provided. They were professional and made me feel like I was their only customer. I am a customer for life! Thank you Hyundai of Yuma! You are the best!

De
Review №18

Recently my Santa Fe had a canister recall. The service department came & picked my car up, worked on it & then returned it. I liked the fact that I did not have to drive up there, get a ride home & then make arrangements to pick it up myself. Thank you!

Ma
Review №19

Easy to get an appointment.Very, very good service people and mechanics.

Do
Review №20

They found the right car for me and had me in it in no time. Very happy with their service. Second car purchased from Hyundai of Yuma. Service is excellent and they will do everything they can to make the customer satisfied and happy. THEY ARE ALSO A VET FRIENDLY DEALER AND GAVE ME A NICE VET DISCOUNT.

Po
Review №21

They don’t answer the phone, they don’t return phone calls and they have 1 person tuning the entire parts department . Yumas most poorly & miss managed auto dealer …

Ta
Review №22

Domonic in the service department provided fast, efficient, courteous service on the warranty work done on the air conditioner for my Veloster. When I picked up the vehicle the AC worked great and they had even cleaned my car including the wheels! Very happy customer, Hyundai of Yuma will get all my business going forward. :)

Ro
Review №23

Brought my Palisade in for an oil change and tire rotation. Also wanted them to look at my left headlamp, and media function on the heads up display. Dominic, my consultant, was very patient and thorough, both prior to, and upon completion of the work. He notified me regarding a recall due to wind noise, and ordered the appropriate parts for both front windows. The work was promised as about 2 hours, and the vehicle was ready before then, and freshly washed. Oil change and tire rotation, done. Dominic and the mechanic researched my concerns about the headlamp and heads up display, and answered them to my satisfaction. I even got bonus information regarding the vehicles clock and a possible mismatch with DST. I will test that theory on my upcoming road trip eastbound. Excellent service, and Dominic was unfailingly polite and professional, even escorted me to my car. Nothing to complain about at all!

Ja
Review №24

Great Experience!! Maintenance well done and communication is always phenomenal.

To
Review №25

I found the service personnel courteous and freindly.The service was prompt and reliable.

ni
Review №26

Felix is the best salesman ever. Would have given 5 stars but I hate haggling over price. Very happy with my purchase and recommend Felix Mendez to everyone

Za
Review №27

To Felix Mendez and Angel Ruvalcaba of Hyundai of Yuma. Thank you for an amazing buying experience. Felix really work hard to get us assistance. They were able to find the car that fits our needs and for a price that is on our budget. Highly recommended Hyundai of Yuma! We will definitely come back for more cars!

Ar
Review №28

Great Service, I bought 2 cars from them, they respond to all the questions that I have and show me the cars that I want to see, no the ones that they are trying to sell like other dealers, Luis and Morgan show knowledge on the car specifications, I strongly recommend this Dealer.

Da
Review №29

Excellent service!! Mario was extremely helpful and even after the purchase has been in contact and helped with everything we have requested.

Ma
Review №30

Jairo our salesman was the Best!

Mi
Review №31

The Hyundai Team were amazing and totally transparent with us on everything! Felix Mendez was patient with us and overall great service! Thank you Felix and Hyundai for the phenomenal looking car!

De
Review №32

Had a great experience with this place last month! I actually live in Southern California but found the car I wanted online and asked if there was any way to get it. To my surprise there was! They delivered it to me the day after we made the deal. Not only that but they got the smog paperwork, went to the dmv, and shipped our plates to us when they got them! Not only was this appreciated during a pandemic, but I may never buy another car a different way. The guys were super nice and I definitely recommend them, even if you’re not local!

pa
Review №33

We enjoyed doing business with Hyundai of Yuma so much on our first lease, we just initiated our second lease. We would like to commend Felix Mendez specifically as our point of contact for both transactions. He is a pleasure to work with.

Jo
Review №34

Felix Isnt the type of sales man that pressures you into getting something you dont want he will ask you what exactly you want and he help you out in everyway possible! We loved that about him since day one that he helped us start looking and thanks to him we have our 2021 Hyundai Santa Fe That We Love!! Thank You Felix!!

He
Review №35

I love the complimentary car wash!

Pu
Review №36

Hyundai Yuma is my go-to spot for all my SUV service calls, Volvo 2017 XC60. U heard that right, my previous car was Hyundai & my service experience was so EXCEPTIONAL; it was only natural to continue my loyalty. Cost effective, friendly staff, quick & efficient, gov/military discount, quality work for fraction of what Volvo dealership quoted...from managers, service reps & wrench turners, these dude & dude-dats run a tight show. 100% satisfied customer here.

Pa
Review №37

Excellent sevice good deal and profesional ... excellent Luis viramontes sales profesional

Ma
Review №38

Felix was great. We got the car we wanted for the price we wanted to pay.

Ma
Review №39

Best service ever! I purchased this through Jairo in Yuma, online as I live in Mesa. It was an easy and quick application online on a Tuesday and got my car on Friday. Jairo drove it up for me, washed it & gassed it up for me. He patiently showed me all the features, as this was my first new car ever (I’m 66) and always had older used vehicles. Jairo is such a sweetheart! I got a great package deal through Hyundai Yuma dealership, the people were great, I highly recommend them & this dealership. Thank you Jairo and all the people who helped!

ka
Review №40

Absolute life saviours! Our family was on the road trip and got stuck in the middle of AZ desert 🏜 and service team of Hyundai Of Yuma came through provided us with emergency assistance! Super professional and personal assistance all the way! Special shout out for Max !!! We appreciate everything you have done for us! Thanks to you we are home safe and sound!

Ro
Review №41

Great customer service! They made car buying simple and fast.

Ly
Review №42

Great staff, made the car buying process smooth and easy.

Ka
Review №43

Great customer service, friendly, personable and professional.

Pa
Review №44

PROFESSIONAL, FRIENDLY WELL VERESED, PLEASANT EXPERINCE

Fr
Review №45

So my husbands Kia Soul kept dying randomly on him while driving, it’s been at the dealership for 2 months now and they don’t know what is wrong with it, so they are putting a new motor in.. well he decided he didn’t want to wait while still paying for the car. So we ended up trading it in for a brand new 2020 Hyundai Sonata that we both LOVE already! Woo! I’m so proud of our accomplishments, I would have never guessed we would be buying brand new cars! Life is good, I can’t complain! 😁❤️ also want to give a shout out to Michael for sending us to Alexander the best The Yuma Car Guy 😁 he did everything in his power to help us get into this beauty! Thanks again! Very much appreciated! You are officially our new salesman since Mike is no longer one 😞

Do
Review №46

Small but great dealership. No BS. Transparent transaction.

Dr
Review №47

Excellent changes to the service department!My customer service experience this time around was exceptional. Thank you for your #cutabove passion for excellence.

Gl
Review №48

Great service and support

Br
Review №49

My husband and I drove from San Diego to Hyundai of Yuma for our car. We knew exactly what we wanted and had not been able to find it anywhere in San Diego or Orange County.Our entire buying experience from start to finish exceeded our expectations and made the entire buying process a pleasure. Angel and Andres went above and beyond to ensure our needs were met and questions answered. I am smiling from ear to ear as we now enjoy our new Hyundai Palisade Limited. Thank you again for a great experience.

Ci
Review №50

We experienced some minor car trouble on our way to Yuma so we stopped into the service department. The service and parts guys were very helpful. They answered some questions we had about our rental car and replaced a plug in the front bumper that had fallen out. They were very helpful and didn’t even charge us for the service. Thanks very much!

Me
Review №51

GREAT product, GREAT service from the owners Abe & Adli to the management & staff....John, Angel, Jairo, Felix & Liban for their exceptional customer service! I am one HAPPY Genesis GV80 Owner!!💯🌟 🙌😁❤

Ti
Review №52

Everything was great and very fast

Al
Review №53

I had an awesome experience with Hyundai of Yuma. They fit the car right into my price point and actually came in lower than what I had anticipated. Josh Cokel was an awesome salesperson and John the GM was awesome as well. I will definitely come here again.

Ka
Review №54

The service was quick and easy. I love that my car gets washed. This time there were black finger prints on the inside of the drivers door and steering wheel. Glad I had wet wipes to clean them off.

Ga
Review №55

I had no problems with the service. It was done in a timely manner. They even did a pretty fair job washing the vehicle.

Da
Review №56

Great service, great people. Our sales rep, Jairo, followed up with my mom as if she was his own family!

Lo
Review №57

Always great servoce/

St
Review №58

Barbara was a wonderful person to work with, the service done to my car was completed efficiently and I was on my way.

Ru
Review №59

It was quick and most important THOROUGH. I have always found your shop exceptional in your services. (And your coffee is also outstanding!) Great job Guys!

Ju
Review №60

The sales service was top notch. The salesman, Luis Viramontes, asked questions and LISTENED to us. We were buying the car, but I would be the primary driver. The salesman did not ignore me. The experience was much more pleasant than our experience at other dealers in Yuma. In the end, after the sale was completed, the salesman went out to the car with me and went though all the menus and control panel. He even took the time to make sure that my phone was connected and I knew how to make a call. I felt important and respected by the entire staff.

Su
Review №61

I had to take my car in for its oil change. Scheduling was very easy online. I was greeted once I got there. They asked if I had any concerns which I didn’t. They had my oil changed and my car all nice and clean in a very short time. I also was able to see Our salesman, Jiro. Jiro is an excellent salesman.

Ca
Review №62

As always Hyundai of Yuma is the best and only dealership to work with. Everyone is professional and friendly and even though I don’t want a new car it is fun to see what they have to offer. Great job Yuma Hyundai I will keep driving the 165 miles to have my car serviced.

Ca
Review №63

Excellent service!

Ro
Review №64

Amazing customer service. Excellent vehicle.

Ch
Review №65

This is THE place to purchase or lease a car . . . Ive done both!

Lo
Review №66

Domonic was the service clerk. He had no problem assisting me with my situation. Very helpful kind and efficient, he even washed my car. Thanks Dominick, great job

st
Review №67

Our experience With Yuma Hyundai was Amazing!!! Chris Phillips and the maintenance team were so efficient. Chris went above and beyond to help us out in the uncertain times of Covid. Our San Diego dealership was closed. It made it difficult for him to do his job but, he came through. He was kind, thoughtful and professional. Thank you for all your dedication Chris.

Ro
Review №68

As usual I cannot say any thing but great service. Chris took my car and I took my time in the costumer waiting lounge (which I love) had a cup of coffee which I never have any other place, grab a goody and watch TV. The work is usually done about the time I finish my first goody and cup of coffee. I realize if I had a major repair I would either wait or get a ride home. Having worked as a dispatcher in a Pontiac dealer I can understand long waits, but I will say our service dept cant hold a candle to Hyundai

De
Review №69

From the minute I stepped on the lot, my husband and I were treated excellent. Luis remained patient and understanding through the process of making my decision. Everyone was amazing! Highly recommend Hyundai of Yuma for anyone looking into buying a car. Thank you Luis Viramontes for your excellent care!!!

Jo
Review №70

Service excellent as usual. Hector MADE SURE that I was notified on what was going with my car. He was not satisfied by leaving a message after I missed a call. He dialed a second time a few hours later to make it certain that I was on the know to pick up my car. Always a pleasure dealing with the service team at Hyundai in Yuma.

Ga
Review №71

Hyundai of Yuma will go out of their way to give you the best deal on a great new car. My Hyundai gets great gas mileage and has one of the longest warranties on the market. Their service department is great but after a year Ive only needed to take my two Elantras in for regular maintenance.

Er
Review №72

Luis Viramontes was excellent! Best service ever, I am glad we went to Yuma and purchased our vehicle there! Highly recommended

Jo
Review №73

I live in California and every single time I come to Yuma I always come and see my guy Dominic Bizek At Hyundai of Yuma ! He has the best customer service and is also very friendly and forward, Greatest car serviceman by far !, employees work very fast and try to get you out ASAP . Very satisfied!

Sa
Review №74

Uriel, my sales agent, has been very helpful since day one. He helped get an oil change, asap. I live 3 hrs away from this location and I appreciate his customer service.

Cy
Review №75

HOY really came through for us this time. They kept their word. Individually, Angel and Jairo provided excellent service and special thanks to each for making this customer exceptionally happy. The 2021 Tucson is a great ride. Very smooth and goes over bumbs smoothly as well. Much better for my spine that the Elantra. Thank you so very much !!!!

Bi
Review №76

The Hyundai Team from the engineering to manufactoring to the service at my dealership is excellent and I would encourage people to discover Hyundai products and compare them in every way to include the warranty that is the best in the industry. We Love our Tucson!

Ji
Review №77

Just bought my first new car there. Staff treats you like family.

De
Review №78

My experience was excellent on 8/12/20. Chris Phillips was very helpful and professional. The parts department was also very helpful. I will be returning for all of my services

EM
Review №79

Service was excellent, the staff was excellent my only complaint is I did not get a picture of strawberry margaritas and a dozen tacos. Oh well I guess you cant have everything so I will have to settle for excellent service.

Ju
Review №80

Hyundai of Yuma is fabulous! Sales and service has been a real pleasure. Loving our new vehicle. I wholeheartedly recommend this facility!

Ja
Review №81

I have had excellent service from Hyundai of Yuma! From the email reminders, techs to the Customer Service Reps all beyond excellent! Thank you.

Pa
Review №82

The environment is always so positive and welcoming as soon as I walk in the door. Raul is always so kind and willing to help with anything. Super happy!!

Ri
Review №83

Took in my vehicle to get the starter replaced, Hector and Chris are very informative and gave me my options. Both very professional and trustworthy...Thank You.

Ch
Review №84

This is by best the best dealer I have been to. The service is outstanding and they take care of the military members. I highly recommend Hyundai of Yuma.Carlos

He
Review №85

As always service was great! We were in and out in 30 minutes! Dominic was outstanding and we really appreciated him walking us to our car! He was very professional great customer service!

Br
Review №86

Went in for oil change in a Saturday and the mechanic heard a noise in the engine said not to drive it. On Monday I got a call and Thankfully my car was under warranty. Doninic in service made arrangements and they rented me a car for the 3 days. Dominic in service was very helpful.

JO
Review №87

Spoke with manager, ensure me positive experience with service and future purchases for myself and entire family .

Ku
Review №88

They had the part to be replaced. It took less time than expected to install the part. The service staff was great! I was kept informed as to the progress.

Ru
Review №89

Great costumer service, they explain with details and give me the best choice!!!!

Jo
Review №90

The very-most professional and courteous staff. They over-delivered on the promised service (& thats a good-thing)!

tw
Review №91

I have an issue with my 2019 Santa Fe that did not get fixed, but they tried. The staff were very friendly and attentive, and a shuttle service was available. I rated them 4 stars only because the problem still exists. The problem is the car not the service.Update 10/27/19Took the car back for the same problem, plus found a hole in my door panel from last time it was worked on. They decided the hole was from an outside source meaning I must have done it. Well I know I didnt do it, and I dont like being being call a liar. Also the original problem is still not fixed, but they said there is nothing they can do about it. Ill send Hyundai a letter on that issue.So... Im disappointed in the service department. Call me a liar and your done with my business. Just letting you know what happened, its your choice to use them or not. Its to bad, because they seemed like nice people.

Pr
Review №92

I liked this pretty plant.

Fr
Review №93

As usual H of Y lived up to my expectations for professional and attentive service upon my arrival from a 9200 mile tour of the USA. Of course I had a change of oil and an unexpected need to replace a windshield washer motor while in New Jersey, however my 2012 Sonata performed well covering 25 States we visited since leaving Yuma Aug 31, 2019.I arrived before anyone at opening time, just an oil change. I was surprised that a five year employee, Daniel in service had left the department. In parts another employee had retired, bound as he stated for a life in the tropics of Costa Rica. This did not impair the service that I received. I was in dependable, safe hands with a newbee who assured me that his aim was to continue the goal of customer satisfaction. In 45 minutes I left with my vehicle, SMILING!

Ja
Review №94

Transmission out with only 33000 miles on it, get it back after almost 3 weeks and its still not working right.

La
Review №95

Good people who do good work. Timely, friendly, orderly and clean.

Ha
Review №96

This dealership is my go to service department. I travel to Yuma fairly often and I try to make sure whatever service I need is taken care of during that trip. I thought I was only going to have a routine oil change and inspection. As it turns out I needed more and I was on a tight schedule. Hyundai of Yuma was able to take care of my needs and even though the part was incorrect initially (a superseded part which did not fit) they were able to get the correct part and install it and I was on my way and on schedule. Besides having the service done quickly, the people in the service department were excellent in keeping me up to date and were very professional and friendly. What more could I ask? All I can say it a big Thank You!

J
Review №97

Excellent service department!

Vi
Review №98

From mad to happy. Thanks John for fixing my issue. Will be stopping by for 0% new car

ll
Review №99

This place is fantastic. They really cater to the veteran. Ill certainly use them for all of my car needs.

Ca
Review №100

Great car buying experience, in and out quick with great customer service! Felix Mendez was great!!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1125 E 32nd St, Yuma, AZ 85365, United States
  • Site:http://hyundaiofyuma.com/?ddcref=businesslistings&utm_source=GoogleHOY&utm_medium=Business%20Listings&utm_campaign=GoogleHOY
  • Phone:+1 928-344-1100
Categories
  • Auto parts store
  • Hyundai dealer
  • Auto repair shop
  • Car dealer
  • Car leasing service
  • Loan agency
  • Oil change service
  • Used car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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