The worker asked what size ice cream I wanted and I said a medium cup. She told me that a medium was only 2 scoops. I pointed to the scoops size chart on the glass and told her it was 3 scoops on there. She said all she knows is that a medium is 2 scoops. I repeated that the picture showed 3 scoops. The worker said she could not see it because it was not facing her. I motioned for her to come around and look at it, but she refused. She was acting like she was in a hurry, even though there was only 1 other person waiting.So, I took a picture of the scoops size chart with my phone and showed it to her. She was huffing, puffing and rude while waiting for me to take the picture and show it to her. When she saw it, she said well I can give you 2 scoops and a little scoop.Then a younger woman entered the store without a mask on (or visible), ignoring the sign on the door about how masks were required for entry. I did not see her sanitize her hands. She walked past me and the other customer, opened the small door and went behind the counter. Apparently, she was an employee of the store as well.

Carvel now open on Northfield Ave across from Turtle Back Zoo And the Safari Mini Golf Adventure! Today we stopped for some ice cream and we delighted to find an incredibly clean Carvel with many Covid19 updates in place. There were markers for social distancing and plexiglass to separate the guests and workers. The workers were kind and helpful and got the order right! I was happy to see how many different cakes could be ordered via the cake book I videoed below! The soft serve was perfect and there were six choices of it. The hand dipped had many more flavors! I took a pic of all the available toppings! As for me I went with the chocolate chocolate brownie! Yum to the max. This is a perfect location for a Carvel and I’m sure we will be stopping here quite a lot! They also have all the usual specials like Wednesday is Sundae at Carvel! Its always a good time for ice cream!! See you there!

Supposedly this Carvel closes at 10pm but we got here at 9:40pm. The worker literally saw my husband and locked the door to close up and already left. It is 9:47pm right now. How annoying!

The kids destroyed their ice cream in minutes. Gotta give that two thumbs up.

Always a good place to go for ice cream

Delicious and open until 10pm.

Great ice cream after zoo trip!

Went to get an ice cream cake for my sons birthday, the product is always the same you always know what you’re getting and the employee was very helpful and friendly.

This was not my first time here, but it will be my last. To put it simply they got everything wrong! The workers clearly were not properly trained. Every time I come here there are different people, and they get the order is wrong. Who I presume to be the manager literally ran away as we walked in the door, and did not help when it was clear that her staff did not have the situation under control. I have gone hear 5 times, and 4 times my order was wrong. Go to Mark & Julies instead!

Went here tonight for the first time, my wife had gone several times before me and virtually every time our order was wrong so figured I would go this time. The employees do not know how to make most things on the menu, my order was wrong and when I pointed it out they got even more confused and gave me bad information. After about 15 minutes of wasted time they finally gave me my simple order. The manager did nothing to help her staff or myself as a customer.Poorly run business.

So ableist. Employees were rude and inconsiderate. Please fire.

It was good ice cream was delicious

Great soft ice cream

I am not sure if the lady working was the Worker or owner but she was rude and made things up that i didn’t do when standing out side

Store is clean, workers are friendly and lots of options