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Wilde Subaru
1710 WI-164, Waukesha, WI 53186, United States
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Wilde Subaru
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Sa
Review №1

Extremely pleased with my service from Wilde Subaru- I made my first ever new car purchase last week with Hans. Both he and the business manager, Josh treated me like friends when I went in to order my vehicle in September and again when I picked up last week. They even worked with my financial needs to get a great deal on the service program on my lease, and while I was sitting with Josh signing the paperwork, Hans and a few other employees kept my very busy 4 year-old son occupied. Great service, great car, couldnt be happier!!

Ot
Review №2

I heard about Wilde Subaru and Kay from my brother who got his Ascent and Forester from them. He had good things to say about Kay. Heres what happened... I went to the dealer ship and Kay helped me get the right car, right color, and right price. I liked the fact that she was no-nonsense, friendly, and interested in helping me as a person, not just a customer. Kay and this dealership are not what so many dealerships are. I enjoyed this and because of Kay who made it fun and easy and she worked hard for me on this deal. I would go back again because I know I would be well taken care of.

Sa
Review №3

I did not purchase my vehicle here, but I do use their service department. I often have to wait with my young child in their kids zone. Ive watched the kids zone getting worse and worse over the years. Ive mentioned this to staff, and at the next oil change months later its always worse. Very few toys, and the ones that are there are FILTHY (caked with dirt), squeaky and dont work. Fridge is always empty, sports on the tv with no remote. I hope by posting this someone sees it and will do something.Edit after their disappointing response: If youre going to use COVID as an excuse, the toys that are left should be clean and not covered in dirt to the point that theyre grey. This is just lazy.

Su
Review №4

Everyone at Wilde, especially Kay, worked with me so I could buy my first brand new car since 1990! This was no small feat because I flew from VA to WI to get a 6-speed Crosstrek in the color I wanted. They arranged to pick me up from the airport (thanks, Andy!) and had everything ready to close the deal. Everyone was incredibly friendly (Hi to the Mikes!) and stayed past closing time to get me on the road! Thanks Wilde, for making this car buying experience a great one! I love my new car (aka, the PYP Dream Machine!) 😊😊😊

Co
Review №5

We had an awesome buying experience at Wilde Subaru with Kay! She took the time for us to become familiar with each of the vehicles they offer. We were able to learn about the differences in each style, as well as the great qualities in all Subaru cars. We never felt like we were begin pushed to purchase. We also received an amazing intro to our new Ascent by Kay. Thanks so much for all you do! I will recommend you to anyone who is interested in buying a new car!

La
Review №6

Sales person Hans Schneiker Made us feel that we were very important customers!! He Patiently explained the functions of the Vehicle numerous times till we had a clear understanding of how everything worked. I so much appreciate that! from the start to end he made the whole process very easy for us. A very polite young man that we totally trust. If ever in the future we decide on another Subaru we Know who were asking for! Thank You Hans!!

An
Review №7

Everyone at Wilde was beyond helpful. Our sales rep kailee was so knowledgeable and fun to work with. We love our new Crosstrek. And Gina in The finance department made it painless. We will be a repeat buyer at Wilde for sure.Thanks againToni, Stu, and Claire

Aa
Review №8

From my first call with Charles all the way through the purchasing process with Geena, the overall experience was awesome. Given the challenging times we are living through, and the associated shortage of cars, the entire team at Wilde Subaru made sure that I got the car I wanted at a fair price (not marked up like so many of those other shady dealerships). You cant go wrong with Wilde Subaru. Call and ask for Charles!!

Jo
Review №9

Had a good car leasing experience at Wilde. I came in looking to lease a new vehicle and was greeted very quickly by Dave Lehman who guided me through the process with knowledge and insight. I haven’t had my new car that long but am enjoying it and I take comfort in knowing I can ask questions if needed.

Li
Review №10

I could not be more pleased with my buying experience at Wilde Subaru of Waukesha! Hans was very accommodating to my needs/wants for a new vehicle. He made sure everything was taken care and handled in a timely manner. Christian, the finance director, saw me right away and made the buying process very smooth. I couldnt have asked for a better place to buy my new ride.......highly recommend!

An
Review №11

They had the car I was looking for and had a pleasant purchase experience. Will be back when Im looking again.

De
Review №12

Our salesman Charles did a great job. He answered all of our questions, and if he didn’t know the answers he went to the people that did. I felt like it was more of a conversation with Charles instead of just a sales pitch. He was knowledgeable about the features in the car, and did a great job explaining them over and over. Mike the sales manager was professional and straightforward with us. We felt we got a fair deal. All in all, it was a very easy process.

Ti
Review №13

I have worked with several Wilde dealerships in the past and had nothing but great experiences. My first Civic Si was from Wilde Toyota, and my current Civic SI was form Wilde Honda.Currently I am looking into getting a new WRX or WRX STI. Ryan Stetz has been my contact at Wilde Subaru and has been nothing short of spectacular. He is incredibly responsive, helpful, knowledgeable, and kind. I have been a bit indecisive with buying a new vehicle as it is a major financial decision. Ryan has been very understanding and has worked with me through every step of the process. He is definitely not the stereotypical pushy car salesman. I have not pulled the trigger on if I am going to get a 2021 WRX/STI or wait for the 2022, but when I do you better believe I will be buying it from Ryan.

Bo
Review №14

AGAIN....another EXCELLENT experience with Wilde Subaru. A year later, I decided on another new car. Wildes staff goes above and beyond to get their customers THE best deal and provide the best experience. A special shout out to Christian in Finance, Jeana my Business Manager, Kay Frick, my Saleswoman and last but NOT LEAST, Dan Burke (his wife is my best friend) who all made this more than an unbelievably great purchase.

Je
Review №15

It is really hard to get a Forester these days. We had gone to another dealership who gave us an insulting offer on our trade-in, and then sold the car in the color we wanted before we came to an agreement on our negotiation. I had decided to cut my losses and choose a white one. Until I spoke with Mike at the Brookfield location, who kept me updated on the anticipated stock. He informed me that one was coming in the color I wanted. I told him Id like the car, but I was worried they wouldnt agree to the same deal on my trade-in that the other dealership agreed to. He assured me theyd work with me, so I took a gamble and withdrew my deposit with the other dealership, and put a deposit down with Mike. I had to wait a month for my car, and I was trying not to allow myself to get excited, as Ive been burned by dealerships in the past. The day came for me to get my car, so I went in fully expecting to leave disappointed (who knows? Maybe theyd say they no longer wanted to offer the same for my trade-in). It went exactly like Mike said it would. Josh, who helped us with all the paperwork, was a pleasure to work with as well. We left in our brand new Subaru, and I am overjoyed!

Ji
Review №16

Hans was a great sales associate from the start. Always pleasant, so very patient and courteous, never rushed. Best of all, Hans listened to my wish list and questions about the newest information system. Then he carefully showed me, hands-on, how the car I selected met every one of my requirements and walked me through and helped me set up the information system before I left the parking lot. Wilde Subaru is a pleasant place to do business. Having been an owner of a Subaru I also have contact with the service department at Wilde Subaru. I have confidence in the service and had a comfortable experience. Wilde Subaru is a pleasant place to do business and I will continue to refer my friends and family.

Ke
Review №17

Great staff ready to get things done

Ka
Review №18

We had fantastic experience with Kay Frick. She is extremely knowledgeable, personable and attentive. We are very pleased!!

Ji
Review №19

Very good buying experience.Ryan guided us through every step and kept us informed about the status of our car delivery. He also gave us a thorough demonstration of the cars features when we received it.

Ju
Review №20

Just Leased my 2022 Outback Wilderness at Wilde Subaru. Kay was thorough about the technology and options Subaru has to offer. From test drive to paperwork was virtually a seamless. Great car buying experience. I will recommend Kay and the rest of the staff at Wilde Subaru to anyone looking for a vehicle!

Ra
Review №21

We had a great experience buying a car through Alex at Wilde Subaru! He made the process very easy and fun and answered every question we had. Worked with us on financing options too.

Wi
Review №22

Kay was honest and made this car purchase fun. I am pleased with my experience at Wilde Subaru and Im glad Kay sold me my first Subaru.

Je
Review №23

Our car-buying experience with Wilde Subaru was probably the best experience we have had in our lifetime of car purchases. After spending several minutes on their lot, and not being ambushed by a single salesperson, we entered the main building to ask for help. We found this to be a better experience than being approached by someone because it gave us the time to look around and talk amongst ourselves. We were greeted by a woman at the desk, asked how she could assist, then paged someone to meet us at the front. Alex K. came to assist and was very easy to work with. He answered all of our questions but sat back and was not eager to sales pitch (we do not like pushy salespeople - that will actually cause us to walk away). We test drove the Subaru Ascent while our vehicle was appraised for a trade-in value and decided to proceed with the purchase. After receiving our appraisal, we negotiated the offer amount and a manager came out to discuss our negotiation. At this time, they disclosed their value in transparency and desire to cut to the chase to avoid negotiation. Eventually, we settled on an amount but I want to emphasize their level of professionalism and courtesy during this time. I was impressed by their manner and appreciated their honesty as well as respect for our concerns. The remainder of the time spent doing paperwork was such a positive experience. They truly stand by their commitment to treating their customers like family - through it all we were laughing, sharing about our kids, and talking about personal endeavors in things such as photography. We would highly recommend Wilde Subaru for anyone looking to purchase their next vehicle.

AB
Review №24

The Forester was listed as Certified Pre Owned. Called multiple times & was shuffled around it was confusing & time consuming. I went to test drive the car I got Jerry they would not transfer me to the agent I requested. He was not helpful & if you look at the website no one on staff is named Jerry. He discouraged me from coming in. When I got there he told me not to take it on the highway & said to take it on a side street where I could get it up to 65mph. He wanted me to speed in a residential zone.After the test drive I told him the car had dings, dents, & scratches that should have been fixed in order for it to be certified. He said the car is certified so there is nothing wrong with it. He didnt know what the standards for certification are, said he was a people person, he didnt know anything about cars, & told me to go to lunch. I did not find him to be ethical, competent, have any work ethic, or care about the customer.Since I posted the review Wilde has sent me a letter notifying me they informed the Federal Government that I purchased the Forester in cash. Because this occurred right after I posted the review I consider it intimidation. As a result I want to share the rest of my experience with Wilde.After leaving the dealership I sent an email to the online sales person with photos about the cosmetic issues that violated the certification. He assured me it was something that would be fixed prior to me picking it up.I was then sent to accounting who kept me in the office for over 1 hour trying to sell me an extended bumper to bumper that I repeatedly refused. It was a great irony to waste this time on the bumper to bumper when the car already had cosmetic issues violating the certification & bumper to bumper. She handed me a pre checked check list to sign they would not allow me to do it in person & check it off after inspecting it myself.I picked up the vehicle the following day. After getting home I noticed the cosmetic issues I documented had not been fixed. In addition I found more issues such as rust at the bottom of the passenger & driver door, & rust on the trunk door all are a violation of the certification. The checklist stated there should be a cup holder. If you notice in the picture I included there was not a cup holder provided.A few days later a tire went flat. Car X told me that all four tires were separating so it couldnt be repaired. Separating means that when you look in the channels of a tire it has cracking & the tire could fall apart at anytime. Driving with tires that are separating is unsafe.The issues/tires should have been fixed prior to being listed as certified, allowing customers to test drive & being sold. Due to the ongoing issues I requested a refund. I dont think they ever inspected the vehicle to ensure it met the Subaru Certification or was safe to drive. Wilde refused to refund me. Other dealerships have a return policy. Regardless of policy if they had any concern for the customer they would have refunded me. A Wilde employee told me they are not required to disclose that they do not have a return policy. After purchasing the vehicle I began receiving unwanted robo calls, emails, & paper mail for an extended Subaru warranty from a non Subaru company.If you read the response from the dealer you can see they are unwilling to accept responsibility for the issues & so was Subaru when I escalated it to them (false advertising, operational dysfunction, unethical practices). The pictures dont lie. You can see from the dealer response he thinks its the customers responsibility to fix the issues. When I told them about the stain on the seat they said to hand wipe it rather then we will detail it. If Google Reviews didnt have a character limit I would include all of the correspondence. I also dont believe their Google rating way above the average and doesnt match the service I received. Good customer service is about the effortless experience.

Ma
Review №25

We purchased a 2021 Subaru STI. Ryan Stetz was a pleasure to work with. It was our first time with ordering a vehicle and he helped us through out the whole process. Ryan was very informative and answered any questions we had at different times of the day! I really recommend Ryan and hopefully will help us order our new forester in the next couple months! Thanks Ryan. -Marisa & Saul

An
Review №26

I bought my Subaru from another dealer but I have been coming to Wilde Subaru for all my services over the last 2 years. I have to say my overall experience with Subaru services have been terrible. They have so called “express” service and there is not a time that I wait less than an hour. I then try to schedule all of my services ahead of time instead of just going for express service but the wait time isn’t any shorter. The usual wait time for all of my scheduled services are at least 2 hours. And I was told that there’s no loaner car provided for a regular service. I love my Subaru Forester but for the overall service experiences with Subaru I will not consider getting a Subaru again for my next car.

Ce
Review №27

It was a simple oil change, had an appointment at 7am, was told an hour, then less than an hour.... 8:45 I finally got back to my car, they were nice and cordial, I could of gotten a ride to work but the initial time given didnt seem like it was necessary... also I know its subaru and they are pet friendly but the floor had hair that was very visible early in the morning 🐶✌

N
Review №28

Great spot for parts but avoid the service center. Took vehicle in to have a failing fuel pump replaced and dropped off a trailer hitch set to get installed as well. Was specific to state, I wanted A quote for labor first. Get a call that it’s done and cost me an extra $200 for a hitch install that left my exhaust leaking and crooked with a bogus response when I asked why I never got a call.Second visit a month ago for a misfire, car towed to Wilde. I was told the engine was bad and quoted almost $7000 for a used engine install on a 10 year old car. Valve contacting the piston, even though timing never jumped. Ended up declining the repair and picking it up myself because it didn’t seem right even though the tech swore up and down she saw the damage herself on a scope.Took the heads off, no contact; no valve damage, bad head gasket. Long story short, Get your stuff double checked beforehand elsewhere.It can save you thousands of dollars by not taking your car here.

Mi
Review №29

Hans was great to work with. He quickly contacted me after I showed interest in a car they had in stock. He set up a time to do a test drive and taught me more about the car than I came in knowing. He gave me options to help keep my payments in my budget with no pressure. I HIGHLY recommend him to anyone wanting to buy a Subaru!!!

Ke
Review №30

Bought a brand new outback through Hans very knowledgeable about all the vehicles they sell worked with getting the best prices for everything and making me feel comfortable about my purchase. Jeana was also an amazing help getting financing setup and all the special protection options setup. Highly recommend both of these people, worth the drive to get this kind of service.

Li
Review №31

Sales person very friendly and knowledgeable. Good at selling. Felt like we got a higher model then we needed. I feel like we didnt get the best deal. Went from 15,000 to 12,000 miles for leasing to get the price where we wanted. Feel we gave up to much. Love the car though.

Gr
Review №32

It went really well. Everyone was very helpful during the purchasing process.

Ka
Review №33

We have bought many cars in our lives and this was the best experience we have ever had. Ryan was the best car salesman we have ever had. So our experience was 10 out of 10. Thank you Ryan.

Je
Review №34

I recently leased a Subaru Forester from Wilde and had an amazing experience! It was easy, no pressure and simply fun! Alex was great and made sure every detail was taken care of. I love my new vehicle and recommend anyone to use Wilde for their next purchase! Thank you for making this a fantastic experience!

Ro
Review №35

Traveling through from out of state, check engine light came on and stopped at service. Didnt expect any repair done we simply wanted the computer code read for us so we knew what we were dealing with. Very rude reception after explaining situation and was told we needed an appointment. Service tech reluctantly went to look for master mechanic to read. After 20 minutes informed no master mechanic available. Went across street to ORiley where a teenager(not master mechanic) came out and read code in 30 seconds.

Ka
Review №36

Honestly almost didn’t buy a car here due to lack of follow up from one of the sales consultants a few weeks back. But I got lucky to have bumped into the new kid Charles. He did everything I could have asked for and more. Patient. Funny. All the other guys around Charles were also very entertaining to help pass the time and make buying a car as fun as it can be.

P
Review №37

We purchased our 2021 Subaru Crosstrek Limited from Wilde during the whole car shortage fiasco. We were able to work with Ryan S. in acquiring a Crosstrek that we wanted in the right color and trim level. Transaction was smooth and went without a hitch and we were in/out with the vehicle. A last minute change/update had to unfortunately be made that complicated things a bit but we were able to take care of it prior to picking up the vehicle. Overall, good experience.

An
Review №38

My wife and I had an excellent experience working with Ryan Stetz at Wilde Subaru. Ryan helped us lease two new cars and really made the entire experience very pain-free. Ryan went out of his way to make sure we had the best experience possible at Wilde. I recommend working with Ryan if youre considering buying or leasing a new Subaru, easily the best car buying/leasing experience Ive had.

Br
Review №39

Worked with Matt Horne in sales and Ryan in service, and I have to say the entire process was quick, easy, hassle-free and Matt & Ryan worked hard to provide a great customer experience. I highly recommend Matt, Ryan and the entire staff at Wilde Subaru!

Sa
Review №40

Everything went well and all my questions were answered in a timely manner!

La
Review №41

I was given the opportunity to lease a new crosstrek!!! Ryan was amazing, the whole process went smoothly and the whole team really worked for me!!! So thankful and so happy!

Be
Review №42

Hans was courteous, knowledgeable and patient in showing all the updates new vehicles are equipped with. With inventory low he took the time to search for the vehicle I was interested in, and found one!The experience was wonderful, no pressure,I would recommend Hans to anyone.

Cr
Review №43

We cant say enough good about our entire buying experience at Wilde Subaru. We leased a 2021 Outback and it was our first Subaru. So far we are loving it. Our sales associate was Belmir Salihovic and hes amazing and very knowledgeable. We found our vehicle online and worked out the details by email with Belmir. Our vehicle was ready and waiting for us when we arrived as was Jena in finance. The process was quick and we were very well taken care of. We drove a little over 2 hours for this vehicle because of the absolutely amazing price we got that no local dealer could even come close to. Thank you to everyone involved in our buying experience.

Ma
Review №44

Jackie Cobey was a pleasure to work with. I knew what car I wanted and she was knowledgeable and helpful in explaining all the options available to me. No pressure, just knowledge and experience. Jackie kept me informed along the process until the car was delivered. Im very pleased with both the car and the service and support I got from Jackie. I highly recommend her.

Ni
Review №45

Good, knowledgeable and helpful employees. We love our Forester

K
Review №46

Wonderful experience. Kay Frick was patient, very knowledgeable and enthusiastic about the Outback. She was a pleasure to work with and I highly recommend her as a Subaru salesperson.

pa
Review №47

I bought my car from here. Good purchase experience. Service....not so much. My wife and I both have our Subarus serviced here, and it has been a very bumpy ride. The tech over charged my wife by at least 40.00 on two small tail light bulbs that I would normally take care of in less than five minutes. The service adviser on Saturday didnt want to talk to me about that experience, just wanted to take my money for my oil change. Then they called me to service that same oil change a week later. There is a major disconnect at this dealership. I recommend Sommers in Mequon. My Wife speaks highly of them!

El
Review №48

Wonderful experience buying at Wilde. Belmir was knowledgeable about the car and pleasant to work with. Thank you!

Da
Review №49

Clean place and very nice people working there.

Je
Review №50

Recently stopped in to check out my options because my lease was coming to an end. Everyone was so kind. I especially appreciated the knowledge that Kay had comparing my Subaru Crosstrek to the Forester I was interested in! Everything was quick, easy, and painless! I even got to leave in a lovely new car! I would highly recommend Wilde Subaru!!!

Ti
Review №51

So far, so good. Alex was a good sales associate. I formative and personable.Hit a snag...we have had to call 5 times after the vehicle arrived to try and setup the delivery with no success. The 1st time seemed that the salesman didnt know what was going on claiming the car didnt arrive. He promptly called back and stated it did indeed arrive but wasnt sure if we could pick it up and told he would check and call back but never did. We were told each time that someone would call us back but no one did. All we ask is for honesty. If the vehicle wasnt ready, just say that! The last time we called, the salesman nor the sales manager returned our call. Very disappointing. We will see what tomorrow brings.Finally got delivery. Wouldve given a better rating if there was better communication and sense of urgency.

Al
Review №52

After talking to the general manger Mr mike Scott i ended up buying my 2 nd outback, he was most helpful, I couldn’t ask for more . Good job gentlemen keep the good work.

Lo
Review №53

Kay was great helping us with our purchase of a new Subaru Forester. She is very knowledgeable and enthusiastic. She helped us with the technology and constantly asked us if we needed help with anything else. We love the Forester model and are convinced it is the car for us for safety. We were also very pleased with its resale value.

DE
Review №54

I had the best experience ever buying the Outback from Wilde Subaru!! Jackie Cobey was our sales person and she knew the Subaru from front to back. Jackie took all the time we needed for any questions and pulling up different cars that we thought we might be interested in. We have never owned a Subaru before and I couldnt be more pleased then I am right now with the Outback XT Touring. Once we were done with the paperwork, Passion, went over everything the car can offer as far as technology and helped set up the Outback to our liking. The Outback is amazing so far and I love driving it. Go drive a Subaru and you will be pleasantly surprised.

Jo
Review №55

About as good as you can expect in a car buying experience. Corey was great ( salesman ). The finance guy was pushing all the usual extras, but that was to be expected when buying a car.

Ma
Review №56

We love Mike Frank! He is a excellent salesman. More than as salesman when it comes to your Forrester he knows everything about them and can tell you everything about them. We love our Subaru Forrester Sport. Thanks a lot Mike.

Co
Review №57

Ryan was incredibly helpful during the process of getting my new Crosstrek. During the wait until it arrived at the dealership Ryan kept in contact, answered all of my questions, and was pleasant during the whole transaction. Highly recommend!

Th
Review №58

Not a dealership review but their parts department is the slowest most painful experience. I’d rather sit at the DMV than wait on the guy to slowly find a part that’s in.

Ja
Review №59

I have been looking for an awd sedan for awhile now... on a whim my 3 kids and I stopped to test drive a Legacy. I went in and asked for someone who emailed me about it... he wasnt there. So Hans helped us. I fell in love with the car immediately. He stayed later than his work day so I could come back and purchase it without my children (kids and dealerships dont go together). He had all the money stuff figured out and we bought it the same day. He had the car cleaned, filled my tank, helped me get the app, showed me all the features, and synced my phone to the car. He responds to texts immediately and such a nice guy!! Id recommend him to anyone! Thank you for a great car buying experience!!!

Ma
Review №60

We had a wonderful, very educational experience with Kailee at Wilde Subaru. She was knowledgeable, helpful and very thorough in her explanation of all the Subaru Forester features. We were never rushed or hurried throughout the entire process. She was a master at her job including sales and electronic/phone set ups. She even installed the new license plates..Steve in the finance department was also thorough and explained everything despite the many details.

Ms
Review №61

Subaru Wilde was quick to deliver on my request for a new car. Even during the busy month of July, Subaru was efficient with their phone calls, appointments, financing, and final purchase. My salesperson, Daniel Burke, took the time to explain each feature on my car to ensure my safety and, of course, add to the pleasure of driving my new car.Thanks Subaru for a great first time buying experience.

Ma
Review №62

Experience at Wilde Subaru was great. My wife and I were looking to upgrade to a larger 3-row vehicle and were having a hard time due to the shortage of inventory right now. Luckily for us, the folks at Wilde were willing to lend a Hans and show us one that fit our needs. Really appreciated Hans Schneiker walking us through the state of their inventory and the options available to us.

Da
Review №63

By far the best experience purchasing a vehicle.Tyrell went above and beyond! Ill definitely be back again come the next time I need a vehicle. Thanks!

Su
Review №64

It was a good experience. Had a lovely exchange with a great sales guy, Scott..it was a nice change from the pushy high sales guy one is usually used to dealing with. Im excited to go back and purchase a car from him.

Ro
Review №65

The purchase of my Subaru CrossTrek Was a pleasant experience thanks to Jackie. The purchase and delivery of the car went smoothly and proffessionaly. Upon delivery of the car she took the time to demonstrate the basic features and show me how to use them

Me
Review №66

Leased our second Ascent from Wilde Subaru and Kay! It was a pleasure to work with Kay again, great personality and salesperson! Thanks for a great experience!

Ke
Review №67

Always great service! Friendly and knowledgeable staff! Looking to buy a new WRX ask for Charles Sauter!!

Ji
Review №68

Wilde was by far the easiest and friendliest car dealership I have ever worked with. Mike Frank was responsive and kept in touch through the process. Before purchasing we inquired with 4 other Subaru dealerships. Wilde provided the best value and provided the most options for cars. Mike took time on pick up day to throughly explain the features of the outback to my wife and I. Great place to go if you are looking for a new car. They also have a large selection of used cars.

Je
Review №69

I just purchased my second Subaru Crosstrek from Alex. Over 4 years ago he knew how to evaluate my situation to determine what I needed. The deal was better than I expected. I am not surprised 4 years later he picks up the phone and is ready to serve. It was a better deal and experience than the first. Bravo amigo, you put the shine on that place!

Bi
Review №70

Can’t say enough about the new car sales experience with salesman Belmir Salihovic. He rates 10’s on all aspects of my Outback purchase. ✨✨✨✨✨

Ma
Review №71

This is the fourth car I have purchased from Wilde Waukesha. I wouldn’t go anywhere else! I got a fantastic deal and was well taken care of. From the top management (Pete), used car manager (Brian), salesperson (Belmire), and the finances woman (Jeana). I had a fantastic experience! So very happy with my new purchase!

We
Review №72

Kailee (Kay)Frick is an amazing young lady! This is our third Subaru that Kailee has sold us in two years! Kailee is an excellent saleswoman, very friendly and VERY KNOWLEDGEABLE!! Kailee has made EVERY buying experience a VERY PLEASANT one. Kailee, keep up your EXCELLENT JOB/WORK! We would DEFINITELY recommend Kailee to EVERYONE!!

RM
Review №73

Had the opportunity to work with Corey Knoelke and the sales management on two new car purchases over the last year. Service was stellar and after sales support is great. I strongly recommend Wilde and will be purchasing from them again.

De
Review №74

Great experience Belmir was an honest and reasonable rep to deal with. Would buy there again.

Br
Review №75

Ryan was AMAZING! He was very helpful and knowledgeable throughout the whole process!

ra
Review №76

Recently we bought Subaru from Wilde Subaru Waukesh. Sales consultant Ryan Stetz worked with us, he was so genuine and true professional . He has lot of knowledge and expertise in Cars. He got us best deal and entire process was seamless. Big thanks to Ryan.

Sa
Review №77

Belmir was very knowledgeable on the car I bought and helpful in passing along this knowledge. Great person to work with!!!

An
Review №78

Dave and Ryan were great to work with and helped me get into a new Crosstrek despite the tough market conditions. This is my second car from Wilde Subaru and I have only had great experiences with their sales and service departments.

A
Review №79

Hey everyone, my wife and I worked with salesman Ryan Stetz at Wilde Subaru. He made the experience of purchasing our new car enjoyable. He was quick to help us in every aspect of our purchase and thorough in his work. I would highly recommend him personally to others looking to purchase a car at Wilde Subaru. Thanks Ryan!

jo
Review №80

Ed ( sales guy ) was great ! Honest about everything and to the point. Straight to the point, but explained when asked or covered new options and technologies. Made my experience comfortable and a positive buyer transaction . I would seek him out when in the market for my next vehicle. He simplified the process professionally while not wasting my time. Knowledgeable about this vehicle and seemed to take pride being a good salesman for Wilde Subaru. Best car buying experience I’ve ever had!THANKS ED H. and thanks to Wilde Subaru for employing GREAT SALES PEOPLE !!!

Jo
Review №81

I bought two cars from here and they take care of me!

Ja
Review №82

Had a great experience purchasing my first Subaru! Belmir was knowledgeable, respectful and never made me feel pressured. Well done!

Am
Review №83

Kevin is the ONLY reason that I take my fleet of cars for service at Wilde Suburu. Honest, trustworthy, kind, reasonable are just a few adjectives that I would use to describe his leadership. The staff was kind and made me feel welcome and safe with the covid protocols. I wish we could hire Kevin and his staff to take care of our patients!Thank you

Mi
Review №84

Very nice car buying experience. No pressure and was willing to work with me on price. Second Subaru we bought from them. Might not be the last.

Fr
Review №85

Brought my daughters car in for a simple oil change that took quite a while. But also needed to get a duplicate key made, they did end up making it but didnt even bother to check if it worked. I did before leaving and notified them. But more importantly, as I waiting there, they seemed to be understaffed, not very well managed from my perspective. Customer service skills were lacking big time when I first pulled up, had to get their attention away from their cell phones/computer so I could be waited on. Overall, I just didnt get a good feeling of being comfortable that my vehicle was looked at appropriately. Based on this experience, I will drive further away to a different dealer to avoid that experience.UPDATE: I decided to give them a 2nd chance (Failed again) and took my car back to get a set of tires, alignment and oil change. I previously called to set up an appt for the service which was at 7am. The advisor quoted me 1.5 hrs for the tires and 1.5 hrs for alignment (a bit long but ok....). Then asked if I planned to wait or they will call me when finished. I decided to have them call me. WELL.........I dropped it off and met with the Advisor at 7am, around 1:30pm with no communication from them at all, decided to call figuring they were too busy to call to let me know it was done. NOPE! 6 hours later - they just finished the tires and hadnt even done the alignment yet! I got there around 3pm, so the fact I wasnt waiting in the lobby (even though I had an appt), they decided it wasnt a priority. Granted they gave me a discount on the cost (they should because they screwed up) that doesnt discount the fact that their service dept still stinks and needs a re organization. Pete Erkkila - you should be ashamed of how that place is run. This solidified my gut feeling that this place is not run very well. Because they forgot about my car (even though I had an appt), they supposedly found something with the steering that should be looked at and was a concern apparently. Well, they didnt tell me this until I was paying and the car was already out because of them taking 7.5 hrs to do a supposedly 3 hr job. Never again......do not trust this place for service work. Who knows how good they did because they were rushed after I called 6 hours later and it wasnt done.

Ba
Review №86

Wilde Subaru was a great place to visit and purchase a vehicle. Mike Frank was a wonderful salesman and helped me with my new vehicle purchase. Thank you Mike and the team and Wilde Subaru!

Ka
Review №87

Best salesperson I have ever had! Kay was proud of Subaru and made an experience I hate enjoyable. Sold the vehicle and the dealership beautifully.

Br
Review №88

I was originally being helped by David in sales and it started out good. He asked a few questions, what I was looking for and told me he’d get right back to me. I waited for a call back, called him when I was free which was an hour and a half after I just talked to him to see if he had any updates on the crosstreks in black, when I called him he said “if I don’t call you back in 10 minutes then don’t call back”. My mouth was open when he said that and I was in so much shock that someone would say that to a customer who’s just looking for a vehicle. I called back and asked for a different salesman. Ryan was amazing! He did his job by helping me find the Subaru I wanted! Thank you Ryan for going above and beyond and helping me find my dream car!

Ca
Review №89

Ive only driven Subaru so I feel at home there ...Dave, Matt and Curt and Casey are great!

er
Review №90

I have never driven a Subaru before and really didn’t know anything about them. Alex Korotko offered great knowledge and information concerning multiple Subaru Models. Alex made the process not seem so long and boring. He was friendly, funny but most of all super helpful. After visiting many dealerships and test driving a bunch of cars, I still had the Legacy on my mind. Not to mention, Alex’s customer service far exceeded any other salespersons we dealt with that weekend. We eventually ended up buying the Legacy and I’m extremely happy with my purchase. I love the car. My husband and I also loved working with Alex, the sales manager and the finance lady. All were very professional and welcoming. Thank you Wilde Subaru!

Ga
Review №91

Saturdays are busy but sales people were attentive and not pushy. We looked at many different vehicles for our 16 year old son with no intention of buying that day. The sales reps were all friendly and willing to answer our questions.

Ca
Review №92

We were very pleased with the help we received from our salesperson, Michael Frank. He listened to our needs and helped to steer us in the right direction. His suggestions actually saved us money, rather than adding to the cost. There was no pressure to add extras. We appreciated Michaels help in what could be a very stressful time.

Ha
Review №93

My husband and I had a great experience at Wilde Subaru. We had been to other Subaru dealerships. We called ahead to report which vehicle we wanted to drive/purchase; it was waiting for us, warming up, when we arrived. We did not feel pressured, we felt Corey was very open and honest. The general atmosphere was great. I cant think of anything to complain about!

J
Review №94

I had a great experience with Wilde Subaru. The sales consultant Belmir Salihovic was knowledgeable, patient and very nice.

Mi
Review №95

Jackie Cobey provides excellent customer forward sales service. We figured it out the other night when I was picking up my new 2021 Subaru Forester--this is the 7th Subaru I have purchased through her. Jackie is dedicated to working with the customer to get the vehicle that works best for them. And she is always there with a friendly greeting when you stop in for service.SPEAKING OF SERVICE: All four of the service advisors -- Curt, Gary, Mike, and Ryan -- are top notch. Over the years that I have been going to Wilde these advisors have kept my Subarus running and have kept me on the road. My previous Forester, a 2012, had 276,000 miles on it thanks to the care these four Service Advisors gave it. You couldnt ask for a better service department, and Im looking forward to entrusting my 2021 Forester to them.

Jo
Review №96

The Sales experience was seamless...I was able to discuss my needs for features and cost over the phone and email. I received the best price in the market from Mike at Wilde. And when I went in to buy/pick up my car, the process was easy. Good experience all around! Thank you!

L
Review №97

All the cars I have owned, this is the best experience out of all of them. Belmir was the greatest salesman, answered all my questions instantly and was a pure delight. Thank you!

Sc
Review №98

Excellent experience with purchasing my new Subaru Crosstrek. Belmir Salthovic was a great salesperson. Had all answers for the questions that I had about my new car. Would give him 6 stars.

La
Review №99

Ryan was very helpful and helped explain what I was struggling to understand . He was kind and patient

lo
Review №100

It was an outstanding experience with Ed and the other staff.We did not feel the pressure of a sales pitch. Everything was done in a professional manner and all inquiries were addressed.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1710 WI-164, Waukesha, WI 53186, United States
  • Site:http://wildesubaru.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 262-970-7575
Categories
  • Auto repair shop
  • Auto parts store
  • Subaru dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
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