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BIC Automotive
601 E Main St, Waukesha, WI 53186, United States
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BIC Automotive
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Review №1

Jason and Angelo did a great job on my 2008 Ford F350. New DPF filter and sensors. Quality work and great communications. Go to these guys with your auto with confidence!!

Pa
Review №2

Knowledgeable, honest and friendly! I completely trust them to ensure my entire familys cars are running properly and safely! Highly recommend!

Ai
Review №3

The Mechanic seemed very sure about what the main problem was and was honest that to get it fixed would cost more then the cars resale value. So I appreciated that he didnt give me a long list of things .

Ma
Review №4

These guys are the best! Its the only mechanic I know of that will honestly tell you things dont need replacing . Fast and reliable service

Ro
Review №5

Very professional, good estimate..Id highly recommend.

Je
Review №6

There are no words to describe how overwhelming car issues are & how much I appreciate this shop- their honesty, knowledge, professionalism & diligence. I know nothing about cars, other than they’re often times extremely expensive to repair & maintenance. They price very reasonably (half of what the dealership quoted) & will honestly tell you when issues are not pertinent. I have taken my cars here although I’ve moved & have mechanics close by. Sooo thankful them!

De
Review №7

Very knowledgeable mechanics and fair prices.

Ja
Review №8

Always a great experience!

Ke
Review №9

Fair prices, honest mechanic work!

Mr
Review №10

I have an old car. They are always helping me work around electrical and other problems old cars have. Low key. Nice people. I trust them.

Ka
Review №11

I gave Jason three days to find the issue and fix it. He was able to pinpoint the problem the first day and have in fixed in less than 2 hrs the next day !!

Am
Review №12

Always honest and fair pricing. Jason, specifically, has always put a great deal of work into making sure he diagnoses correctly. Vehicle work always done quickly. Thank you.

Do
Review №13

Jason and his crew always do the best work! They are fast, yet they do it right and Ive never had to go back for a second repair. Even though its a bit out of my way, they will always have my business because of the work that they do and the customer service which is always on point!

W.
Review №14

Good people that do good work.

Al
Review №15

They did everything possible to fix my car but we have to go back again which is okay with me they get five stars

So
Review №16

I had a great experience! Everyone was so kind and they finish the work so quick!

Da
Review №17

Thank goodness businesses like BIC still exist! This family owed shop is a Diamond in the ruff! They are honest and I never worry that I am being taken advantage of! I would never take my vehicles anywhere else! Thank you BIC!!!

Ju
Review №18

Always a reliable shop!

Je
Review №19

I rarely review businesses, but this mechanic is honestly so integrity filled and affordable. Once you try this mechanic for any of your auto needs, you will NOT go any where else. The attention to detail, quality of work, timeliness, and professionalism is not what you find normally. It is refreshing to see such hard working individuals. I am very grateful to have them in our lives. You need a good doctor, hair stylist, mechanic, and handy man in your life- glad I have BIC Auto for ALL my Auto needs. Highly highly suggest!!

Ju
Review №20

I was very disappointed. I had a starter put in. Haven’t been able to drive my Toyota tunder. Hard to shift in gear. I have to put petal to floor it to get it to go. When I told them my concerns the young guy told me it is fine. I drove it home and haven’t driven. And to top it off, first they estimate was 300 and then they called said it more work, I said ok and it was $1000.00. Pay that much and can’t drive it. Well I don’t have a vehicle to drive so I will never be back!

Ma
Review №21

These guys have always treated me great over the years. Go above and beyond never feel cheated.

Ej
Review №22

I dont gush over auto repair shops but this one reeks of integrity.I actually brought my vehicle here by accident, thinking it was another shop up the street. Best mistake I ever made. If I wasnt moving to another state soon, this would be my permanent shop, but then I would leave a mediocre review so I could bring my truck here without the competition from other customers ; )

Al
Review №23

New favorite and ONLY place we will ever take our cars from here on out.Amazing, fast, professional, kind, and love their mission.We dropped our vehicle off at roughly 9 am, we were told last night they had a packed and busy day but they would get to it. 3 hours later it was done and ready to be picked up.Thank you guys. We will be recommending you to all of our friends (our family is who recommended you to us, otherwise wed recommend you to them too!)Please keep doing what you do!10/10 stars will be back

ma
Review №24

Great staff. Great work with reasonable prices. I take all my vehicles here..new AND old.

Ja
Review №25

Very professional. Very well priced. Couldn’t be happier with the service. Normally do all my automotive Repairs, but an injury left me sidelined and they did an excellent job! Recommend them to anybody!

Ti
Review №26

Great people. Great service. Great price.

Ti
Review №27

Just world-class service, period.

Ku
Review №28

Great place and friendly service

Ed
Review №29

I was referred to BIC Automotive years ago. Jason and his team are experienced professionals with honesty and integrity I have never seen before in this industry. They have a genuine passion to provide services that will far exceed your expectations. The next time you need repair services connect with BIC Automotive.

Ma
Review №30

Very accommodating and friendly. They do a great job

Ka
Review №31

They are amazing nice friendly, helpful and get the job done

Mi
Review №32

My wifes van had the check engine light come on and the shop was recommended to me so I went for a visit. After dropping the vehicle off they called me and said the light was not on anymore. I guess they have the Magic Touch! They drove the vehicle around town a bit in an attempt to get the light to come back on but it never did. After receiving some prompt phone calls through the day keeping me aware of the situation they called around lunch to say that I could come up and get the car. Upon arriving I asked them how much I owed them, knowing they definitely invested some time on the vehicle checking it out, and they said nothing was owed. I was pleasantly shocked by that! I would have happily paid something but they refused. For this experience I worked with Steve, he was very nice to work with, very honest, and you could just tell hes the real deal. Dont hesitate to give them a try! Hopefully I wont be back too soon but I know I will go there again when the van calls for it.

St
Review №33

What a blessing to be able to take your car to a group of competent trustworthy mechanics. I have had them do numerous repairs on my vehicles and many times the final bill came in lower than their initial estimate. I recommend their services without hesitation.

Aa
Review №34

Honest, friendly service. What else do you really need? These folks will go out of their way to serve you. Truly put the customer needs first.

Ma
Review №35

These guys are great! Knowledgeable and priced fair. As a woman I felt assured that this establishment treats all equally and fairly.

Co
Review №36

I bought a van that needed a head gasket replaced. $800 was reasonable, but a mechanic whos a friend of mine offered to do it for 500. I told him but I would take it to B I C Automotive because they said it would be done between 1 to 3 weeks and my friend said 5 to 6 weeks. Well pic ended up taking almost four months to get it done. I had bought that van to take a vacation sleeping it and everything. The vacation that I had planned had come and gone, I had taken that time off of work and I didnt even have my van. The people who I was going with also missed all that work for no reason. And they left me to pay for all of the supplies that we were going to go halves on. The terrible service at b i c cost me $800 on top of the $300 I could have saved on an actually more expedient repair Plus I lost a weeks wages in addition to the cost to repair which they ended up charging full price. I address my concerns to the owner who excused it away. The second time he didnt even respond and eventually I got him to say that he understands. I never got an apology the most I got was I understand. When I did finally get it back, the guy who worked on it didnt put brackets back on the oil well or a couple of other pipes. They were just bouncing around there freely on top of a hot pipe. If this didnt cause my air conditioner to break, I wouldnt have known about the issue until that pipe would have melted through my oil well and made my car completely undrivable. Brothers in Christ Automotive gives Christianity a bad name, if I could rate 0 Stars I would. Never had worst service in my life. Avoid B I C Automotive at all cost.

Ch
Review №37

Very fast and well priced work

Ka
Review №38

I think its a great place to get your car fixed but I always have to come back and get it fixed

Je
Review №39

I want to give a shout out to the people at B.I.C. Earlier this week, my husband and I were told that we needed to replace two things that would have been around $900 to fix. We just put a lot of money into some repairs on my 2005 car a few months ago so we were thinking we were going to buy a new car as it wasnt worth it to us to put more money into it. A friend recommend B.I.C to take the car in for a second opinion. After looking at the car, B.I.C. Automotive ended up telling us that there wasnt a need to get those things replaced at this time. This second opinion saved us from ditching a car that can now hopefully last us much longer! It feels so good to now know of an automotive shop that strives for complete honesty and integrity. We will definitely be back to B.I.C.

St
Review №40

Honest work for an honest price. Quick service, knowledgeable mechanics.

Di
Review №41

Always a positive experience when I take my car into BIC!

Ta
Review №42

Been going to BIC since 2009 . Thanks Jason & team.

Da
Review №43

I went in for an estimate on my power steering, they quoted $1800. I went and got a 2nd estimate add another place of business and they quoted me $1100. BIC IS WAY TOO EXPENSIVE

Pa
Review №44

Never been disappointed with the top notch serbice

Ma
Review №45

The owner very friendly, had a main brake line done cost me $194, great place to get work done, been going here for years, they do great work and isnt expensive for the work they do, very satisfied and happy customer

Ma
Review №46

Extremely helpful, true to quotes, incredibly honest and genuine people. Recommend 10/10 times

Re
Review №47

We bought beater cars for our college kids to get back and forth and we got what we paid for. Hence we needed many repairs. We recently moved to Waukesha and contacted CJs Automotive. They have taken excellent care of our cars and made the necessary repairs. They have been friendly and considerate and I would highly recommend them. at this point we have been there many, many times and our experience has always been great!

Ra
Review №48

Excellent honest work and not at highly inflated prices. Went twice so far and exceeded expectations both times.

Je
Review №49

Needed radiator replaced.they had it done in a few hours.they will let you make payments over time.they are cheaper than tuffys.very helpful!!

Na
Review №50

These guys are amazing! They have been very trustworthy and great to work with.

To
Review №51

Great service. Fair prices

Br
Review №52

Have not been there. I called for some second opinions on stuff. They seemed very honest about what we talked s will be the first place I go when we finally buy a home in wakesha I would give them a chance

Da
Review №53

I never take my vehicles anywhere else. Honest, trustworthy, reasonable prices. I trust Jason.

Sc
Review №54

Fast service great prices

Mi
Review №55

Jason and his crew at B.I.C. Automotive are wonderful trustworthy mechanics and individuals. If you have a problem they can solve it.

Da
Review №56

Very honest, reasonable prices, quick service and extremely helpful.Will be taking most of my automotive needs here in the future!

Sc
Review №57

Great place. Friendly atmosphere. Excellent service and prices!

La
Review №58

Awesome service and they do a great job

Ji
Review №59

These guys are always honest and do it right.

Ma
Review №60

Started going to CJ after our mechanic joined their crew after leaving a different local shop. He raved about working for CJ, and weve learned why. The crew is honest and friendly, and the maintenance costs are less than the previous shop. Highly recommended, and happy to see Im the eighth person of eight reviews to give them a 5-star rating.

Sh
Review №61

Excellent service highly recommend!

Br
Review №62

As a 19 year satisfied customer of CJ Automotive, Inc. and close personal friend of owners Jackie and the late Charles Krebs, I was very disappointed to read the review written by the brother of former employee / manager Richard Johnson. Who of his own free will and chosing left CJ Automotive after the death of Charles Krebs on 12/11/14.The employees who have chosen to stay and stand behind Chucks widow to keep Chucks lifelong dream of owning his own reputable successful automotive repair business alive ARE knowledgeable, reliable, dependable, trustworthy men. Mechanic /Manager Dwayne has been with CJ for 6 years and Mechanic Dan for 12 years. All who had the pleasure of knowing Chuck know that if they were not he would not have kept them on as employees.Hats off to the 2 of you for keeping Chucks dream alive!!

He
Review №63

Im a skeptical person by nature, so it often takes me awhile to develop a sense of trust in other people, particularly when it comes to my beloved Honda Odyssey. I have more than 250,000 miles on it, and I hope I take care as good of care of it as it has of me over the last 10 years.So when I was searching for someone to replace my timing belt last spring, I found CJ Automotive. All their reviews looked good, but their price was quite a bit lower than everyone elses. Was their shop too good to be true? I considered this question and decided to give them a try. A year and some 50,000 miles later, so far so good! This past Fall I decided to go with them again to replace my front struts, and then just recently had them replace my right front axle and all four tires.This is where the real story begins. When I left their shop in Fall, Rich there told me I might feel a pull due to a possible belt issue with one of my tires. If it got worse, he said to replace my tires immediately. The pull never got worse, but I knew I needed new tires anyway, so I did that earlier this month at CJ along with the axle replacement. Afterwards, the pull persisted. I brought it back the next day, and their mechanic tried swapping the two front tires. The pull still persisted. They checked the alignment, which turned out to be perfect. They checked for a dragging brake. Nothing. Then they tried replacing the new axle with my old one in the off chance that had something to do with it. Still, my van pulled to the right.I did some research online and found a guy who had the exact same problem after putting new struts on his Odyssey. Turns out there were problems with a certain brand of strut that caused - you guessed it - a pull. I brought this to Richs attention and he assured me theyd get me straightened out. So I brought it back the next time I was in town (I live about 70 miles away), they replaced the struts with an even higher quality brand and Im happy to report my van is now driving straight again.Heres the real kicker. Guess how much extra I had to pay for all the additional hours of diagnostic work they put into my vehicle? Not a single dime, not even for the higher-end struts they wound up replacing the defective ones with. Ive read all too many stories of shops charging customers for labor in similar situations. In this case its especially surprising given the amount of time that had passed between the original strut replacement and discovery of that as the cause of the pulling problem.To top it all off, never once did I feel like I was anything less than a highly valued customer, even though my van was taking up their valuable time for a fix that turned out to be the fault of the strut manufacturer. Every dealing I had by phone and in person with Rich, Chuck and their staff was pleasant and thoroughly professional. Like I said, I live about 70 miles away. However, I cannot recommend CJ Automotive highly enough for their honesty and integrity as mechanics. I hope I dont need to see them too often, but when the need arises, theyll be my first call. Thank you!

Ke
Review №64

Very disappointed to hear that Rich has left CJ automotive. He was the reason I brought my car here and the reason I knew that the job would be done right. Without Rich and Chuck running the show, they are now left with a couple new people who Ive never met before and do not seem very trustworthy, to be honest. I will be looking for a new repair shop.

Ga
Review №65

Gave overpriced estimate for unnecessary repairs. Wont return.

Information
1 Photos
65 Comments
4.6 Rating
  • Address:601 E Main St, Waukesha, WI 53186, United States
  • Site:http://bicauto.net/
  • Phone:+1 262-548-9455
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Mechanic
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:9AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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