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AutoZone Auto Parts
1021 Virginia Beach Blvd Ste 101, Virginia Beach, VA 23451, United States
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AutoZone Auto Parts
Comments
Le
Review №1

If I could give zero stars, I would. I know nothing about cars, I needed a new battery, that’s all I knew. The guy helping me seemed bothered to help me. He was the most unhelpful human being! Incredibly rude, and even when I asked him to please explain to me what these terms mean he huffed and rolled his eyes at me.If I knew this information there would be zero need for their jobs!I’ve been to other locations where they are happy to help. Not here!

Fi
Review №2

Dude was cool and knowledgeable... Although i just went in for battery and tool. Im say 5 star service.

Li
Review №3

Hot 🥵 inside the store. Need some ACIn that store.

Br
Review №4

Angela was very helpful and had amazing service. Just flew in from Missouri and my car battery was trashed from sitting for to long. Originally came to autozone just to have my battery tested but it crapped out in the parking lot. Being 1000 miles from ANYONE I knew I was extremely distraught but Angela was very reassuring and kind. Was out of there with a new battery in no time and will always be very greatful. Definitely recommend

Ni
Review №5

AL WAS VERY POLITE & COURTEOUS, I DIDNT BUY ANYTHING BUY OBSERVED GREAT CUSTOMER SERVICE ! SM SHOULD BE PROUD

Ma
Review №6

We needed to replace our wiper blades so we stopped here. By the time I bought them, it was pouring down rain. Even so, Angela, the store manager, replaced the herself. She was friendly and professional. Highly recommend. Thank you!

jo
Review №7

I went in for a battery and the man refused to replace battery or even look at my car and was rude the entire time “Mike Williams” was the cashier and the other worker was on phone

Br
Review №8

The crew here was very friendly and pleasant. Got me in & out quickly.

Li
Review №9

Good 👍place to get parts at a reasonably priced

Ca
Review №10

Nate is the best. Awesome service every time

la
Review №11

We came in for a battery replacement and new windshield wipers. The service was absolutely excellent and Alan was amazing. He helped us with everything quickly and efficiently and was very kind and personable the entire time. Even on the hottest day of the year and he was eager to install our purchases without any complaints or hesitations. Thank you Alen! And thank you AutoZone for always having great service and employees ❤

Br
Review №12

Seems to me not enough time to investigate part i need was a converter guard i know are sold wanted to order told to go to the dealership ?

Ro
Review №13

Staff Mike Williams provided me outstanding customer satisfaction. I was looking for Auto Fresher odor bombs by Armor all, but this location doesn’t carry the item. Mike explain to me that the store is unable to order different Auto Fresher Bombs. Please stock Armor All and McGuire Auto Fresher bombs. Thanks for the help again Mike. Refresh odor auto fresher are not good quality car bombs.

Ka
Review №14

Always a great experience with Mike the Manager. Ive been going there for years and he is always so helpful. I also got to speak with Nate as well and another great friendly employee. Thanks guys for all you do to keep our cars running!!

Sa
Review №15

I have been frequenting this location for over 5 years now. Employees’ have always been over the top helpful. Mike is one of them that has been here since I started visiting after my move from Ohio. I had the same relationship with my previous Autozone. This continuation and transition was very nice to have. On his behalf and how I have seen him conduct himself with even new guests; he is a gentlemen with superb customer service skills!!!

Ed
Review №16

They are kind, friendly and really helpful special thanks for the lady in there changing my light

An
Review №17

Rex knows his stuff about oil drain plugs. He is now my oil drain plug guy.

Te
Review №18

She changed my fuse for my battery then it was stuck in park. Had to have it towed and pay a 140.00 diagnotic fee and miss a days work

Ke
Review №19

MOST of the staff is VERY knowledgeable about what they do and do not carry st this location near Oceanfront.The Autozone brand car batteries are outstanding and come with great warranty.

Mi
Review №20

Allan was very helpful and friendly. He helped us find our transmission fluid and gave us insight into our vehicles issue. Thank you autozone team

J
Review №21

These people are amazing. Angels! Best employees ever.

sh
Review №22

I want to thank Allan for helping me with the battery for my Honda Civic 2012 car key . Best customer service Ive ever had :) He is at the va beach blvd ocean front location:)

Ar
Review №23

WOW the professionals, these are true professionals at this store, when you walk in to this store they greet you, great people, super clean plus they know what they are talking about, WOW. Thank you

Je
Review №24

One of the best in town, always helpful

A
Review №25

What a nice bunch of people that work here. Very nice and helpful.

Zh
Review №26

I’ve been coming to this store for 10 years, and David Joyden said he couldn’t help me the way I wanted, and had a bad attitude I was with my daughter, I am shocked, I guess he heard person with an accent and he decided to change his attitude and treat immigrants differently, even though I contribute to this country more than him for sure

Ar
Review №27

Very nice staff, always have parts in stock and have no problem helping you out if needed. Things like batteries, windshield wipers and other small thing to swap or fix on your car. Also, you can dispose of used car oil there. Also found great selection for air filters, compared to other part stores in the area. Overall pretty good.

St
Review №28

Rebecca was great! She changed my headlight and taught me how to do it so I can do it on my own next time.

Je
Review №29

Friendly and knowledgeable staff. They were excited to help me find everything I needed and directed to another shop that had the parts that they did not carry. I would high recommend others to go to them for all their automotive needs.

co
Review №30

Helped changing battery for the car key, Much Thanks Jason

Ta
Review №31

Awesome service. Friendly employees.

jo
Review №32

Very sorry I came to this store sept 2nd at 8:30 in the morning. Was trying to order a new exhaust for my 24hp Honda engine. I would of thought it wasnt a parts store. Incredibly rude customer service when only having the make and model but not the year of what I wanted. I had no problem locating the part on the internet with just the model. Sorry old man maybe its time to retire.

Pl
Review №33

Great help . Go see mike he has got you covered . Autozone give him a raise 😂. Get in the zone !

Ja
Review №34

They are ready to help with good prices

Ta
Review №35

Always friendly and helpful sometimes have to wait for parts but otherwise they are great

Jo
Review №36

The guy that helped us was very witty and was customer oriented. The place was nice and clean and the staff was helpful.

Ty
Review №37

I went in to get a wheel bearing and a oil change kit and they were very friendly and knowledgeable.

St
Review №38

Thanks to the staff for loaning me a socket set while I was visiting from out of town... kept me from having to visit the car dealership... a great place when you need help!

Ga
Review №39

You need to know something about what your buying. The crew just reads information from the computer. The old days of auto parts people knowing what they are doing is almost gone. Its just people reading a computer and going to get the part of the shelf. Even if you know what you want, you might get the wrong part because the computer is wrong or they mislabeled the party. Good luck.

T
Review №40

Pretty good auto parts store, I’ve seen auto parts stores with more older guys with more experience but hey who says that makes the auto parts store?

Ro
Review №41

Great place to shop for auto parts, and they even help you install them on the spot

Er
Review №42

They had what I went there for.... old reliable

Ha
Review №43

Good car parts

Ja
Review №44

Knowledgeable friendly employees. Good selection. Commercial sales counter

Bl
Review №45

We were on vacation in Va. Beach. We filled our vehicle up with fuel here at a BP. Soon thereafter our Check Engine light came on.We drove to the closest Auto Zone and asked them to do the check. We were greeted by Monica who gladly checked us out,made a recommendation on what it could be according to the code readout. She sold us some injector cleaner and said to run it through the next 2 tankfuls of gas. Needless to say, the light went off at 2nd fill up. Thank you Monica for being willing!! Much Appreciated!

Aa
Review №46

Great customer service, I’ve been going here for 6 years, the prices, staff input and assistance always keep me coming back.

Jo
Review №47

Good place to get parts

Ca
Review №48

Never have what i need an they always have to order an always have to wait 2-3 days for it

Pa
Review №49

Great service. For my older used cars I get great advice service and parts to keep my 90s vehicles in great shape. I trust Autozone with my DIY care care needs

Cy
Review №50

Products not in stock

Ch
Review №51

Guy looked up my 2 VW parts went got them, paid.. No waiting. Answered a few questions without any hesitation too.

Ye
Review №52

Jeremie and Mike were very helpful, efficient and professional. I recommend this location!

St
Review №53

Great location

Vi
Review №54

Great place and good customer service

Ju
Review №55

The staff at this AutoZone are very helpful! They really enjoy their job!

De
Review №56

Great service, love them!

Am
Review №57

Helpful place with resourceful people working around.

Ph
Review №58

The employee was extremely helpful!

ni
Review №59

Great place to do business

Al
Review №60

Excellent service and reasonable pricing.

bo
Review №61

Employees on cell phones and not super helpful except for one of them. Whole shopping center there screams hold on to your wallet

GE
Review №62

Helpful staff, reasonable prices

Pr
Review №63

One of the best

Na
Review №64

Love to keep cheap price for stuff

H0
Review №65

Would have made a 5 star but the clerk must have been having a bad day

Ld
Review №66

Very helpful with a very unusual problem. Thanks

Be
Review №67

Always friendly helpful staff

Ve
Review №68

The manager is the best!!!

An
Review №69

T tab is the man, great service

Ni
Review №70

Was okay service

Pa
Review №71

Nice employees!

Jo
Review №72

Incredibly helpful staff!

Al
Review №73

Sold used staff and cant return, be careful for this location !

Mi
Review №74

Excellent service..

Ba
Review №75

Have everything you need for your vehicle!

Gi
Review №76

Affordable auto parts

Ma
Review №77

Good service

Tr
Review №78

Good customer service

Ch
Review №79

Stocked all the time

we
Review №80

Poor customer service

bi
Review №81

Have park you need

Da
Review №82

AutoZone came up with a part that was very difficult to locate and find yet they got it for me and I had it on my vehicle and less than one day

Gi
Review №83

Helpful staff

Ma
Review №84

Nice place

Th
Review №85

Personable Autozoners

Mi
Review №86

Monica and young stud rocks.

br
Review №87

Grey service

Bo
Review №88

Nate is the Man!!

Mr
Review №89

Part too expensive

Ba
Review №90

Easy location

Ch
Review №91

Employees are awesome

Al
Review №92

Bad costumer service .......

Ri
Review №93

They have what i need

Is
Review №94

Good attention.

Information
13 Photos
94 Comments
4.4 Rating
  • Address:1021 Virginia Beach Blvd Ste 101, Virginia Beach, VA 23451, United States
  • Site:https://autozone.com/locations/va/virginia-beach/1021-va-beach-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2044&y_source=1_MjQ3MDUwMy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 757-491-4200
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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