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Valparaiso Car Care and Transmission
1607 E Lincolnway, Valparaiso, IN 46383, United States
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Valparaiso Car Care and Transmission
Comments
Ri
Review №1

Great customer service and communication. My truck had stalled a couple times had it towed to Valparaiso car care. They diagnosed the issue communicated that with me and had my truck fixed and running in a timely manner Would highly recommend and will use again.Thank you guys !

kr
Review №2

The best vehicle repairs, tell everuone you know to get their vehicular needs serviced at Valparaiso care care and transmission! Friendly service and with quality and pride

Gr
Review №3

These guys were awesome, diagnosed the problem, didn’t give me any runaround, super polite and very professional! These guys even took my car to get my emissions test and passed immediately! Jon and Alex, thank you so much for everything! I’ll be bring my business back to you guys for sure!

Ja
Review №4

If I could give a zero I would. Extremely over priced. They removed the transmission and left the engine hanging with no support. Which in turn broke the motor mounts. And pulled most of the wires. Had no regard what so ever on the way they where to work on the car. When I advised them that the work was going to be done some and I was going to pick it. They said it would be ready for pick up. When I went to get it the transmission wasnt in the car. So when I asked the owner where it was. He was rude. Very inappropriate attitude acted with no respect for my car me. Said its in the back I told him to get it. He said when he gets a moment while he sat on the couch drinking coffee. Two weeks later I got the trans and they damaged the casing the parts where all missed matched. Wasnt even for the car I. Took there missing all the bolts. Miss parts for the trans. This place is a rip off. DONT GO THERE FOR ANY SERVICE. !!!!!!!!!!!!

St
Review №5

This is where I take my fleet of vehicles to get serviced. The proof is in the pudding. 04 accord 311k, 05 accord 215k, 01 suburban 149k. 65 John Deere 4020... Oh wait, not that one.Anyhow, Alex, John and team are flexible, fair and honest. Perfect? Nope. But they own the outcome and make sure things are squared away. Good people, good service, family owned.

Da
Review №6

This is the only shop in Valpo I trust and I’ve been going here for years. Alex has always done great work and is always transparent. He sends progress pictures as they work so you know he’s never trying to rip you off or talk you into unnecessary repairs like other shops. Once you get work done here, it’ll be your go-to shop.

Re
Review №7

Valparaiso Transmission is a wonderful Family Owned and operated business that is always willing to help you in times of need. Need your oil changed? No problem. Need you air checked in your tires? No biggie. Need body work? They can handle it. Hear a funny noise? They will figure it out. John and Alex work endlessly to take care of you and your vehicles. And Gail, Natalie, and Amanda will always treat you like family. I recommend Valparaiso Transmission to everyone with a need. Thanks to them I know I will be taken care of. Great Job guys!! Keep it up!!

Ge
Review №8

Alex is a great guy. Let’s you know what he will be fixing and gives the price before he does it. Highly recommend going to him. One of the few mechanics you can trust.

bi
Review №9

Alex and John were very professional and the work was completed in a timely manner and within my price range. I highly recommend Valparaiso car Care and automotive

An
Review №10

Ive taken my car to Valpo Care Care for years. John and Alex are always upfront and honest. Their work is worth the price as I never had to bring my car back for the same problem. John and his team have worked on my old Jimmy to my new diesel truck. Good work guys!

Je
Review №11

I have been going to Valparaiso transmission for years. Every time my vehicles go to them they are fixed well, all my questions are answered, and they are a great group. They have gone above and beyond for my family and through some difficult situations. I have never felt taken advantage of. I would recommend them to anyone. I have taken cars, vans, and buses to them. They take care of them all.

We
Review №12

Amazing customer service, and Alex shot straight from the hip. I will gladly go back and HIGHLY recommend, especially with my hybrid

Mi
Review №13

Great guys to work with! Actually finished the work early... Were very helpful and honest.

De
Review №14

Fast reasonable service. Very nice staff

Pe
Review №15

Though the car was driving fine I had begun to have concerns about its transmissions very high mileage. Then after talking with staff at Valparaiso Car Care and Transmission the whole situation was made more understandable. Since it was for only routine maintenance repairs went quickly. Add to that I feel this was fairly priced. I appreciated greatly the care and attention my wife was given too. When picking her car up there was a thunderous downpour but to save steps they moved it so that she could quickly enter without getting wet. Its that kind of a place. Five stars for sure. Thus, despite the transmission in their name this was my surprising find of a fine full service auto shop in Valparaiso. I intend to go back for other things too.

Ju
Review №16

I would give this place zero stars if I could. This place is run by crooks. They’ve charged me for services they never performed, kept my cars for an extended amount of time unnecessarily, broken parts on my car and then charged me to replace them, the list goes on. They also treat their employees like garbage. Please do not take your car here.

da
Review №17

I would highly recommend this place. Neil is the mechanic we dealt with and also is the manager. He was extremely fair and wasnt bad on prices. If you want honest and well priced work done to your vehicle this is the place to go around nwi.

Ro
Review №18

Have used for many years. I have yet to return for a problem. My cars have always be returned clean. Office staff polite and willing to drop me off at home while car is in shop.

Ka
Review №19

Was quoted 3000 for a transmission rebuild. After they had it tore apart they haulted work unless 4500 was payed . Transmission lasted less than 6 months and 2000 miles. Warranty was not honored. Cooler was blamed. I am unhappy that the cooler was not diagnosed as the problem to begin with. No middle ground or help was offered. Took 4 weeks to diagnose, would not call back when they promised to do so.

Bo
Review №20

Not happy, wont be back.Tells you he will call in an hour, eight hours later...tells you it will be done that day, a day later still waiting.Tells you done in an hour, three hours later still in the waiting room. And misses a part on the initial estimate so an extra $375. They just took for a test drive and its not fixed, so have to get a ride home. Couldnt regret going here more. Will update when/if? I get it back.

He
Review №21

Do your research and stay away. Overpriced and the work is substandard at best.

Ry
Review №22

Quality work and good prices for not only transmission service but engine work as well.

Er
Review №23

Zero StarsDo not buy a vehical from them. Within 24 hours of the purchase my vans check engine light came on about transmission failure. Would not accept the vehicle for money back and when they took it back to repair said nothing was wrong and no check engine light. Again within 24 hours check engine light came on about transmission failure. Very dissatisfied.

To
Review №24

Friendly service, fair pricing

Ze
Review №25

Great work

Information
16 Photos
25 Comments
3.8 Rating
  • Address:1607 E Lincolnway, Valparaiso, IN 46383, United States
  • Site:http://valpocarcare.com/
  • Phone:+1 219-462-4253
Categories
  • Auto repair shop
  • Brake shop
  • Mechanic
  • Tire shop
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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