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Smart Parts PC
4165 W Ina Rd #104, Tucson, AZ 85741, United States
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Smart Parts PC
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mi
Review №1

This place is fantastic. Really more people should know about it. Every time Ive gone there the staff are totally friendly and positive and just make you excited about computers computers in general. I just needed some SAT a cables cables and they gave them to me for so much cheaper than the big guys would would do Im talking about $2 cheaper for each one. Theyre very knowledgeable Im very helpful for any questions you have about setting up your computer or whatever it is youre trying to do you must go there Instead of one of the big corporate guys theyre right off Ina near the 10 freeway And theyre right at the end of the strip mall Once again I highly recommend this place to anyone especially the locals.

Ma
Review №2

Wesley was awesome, very helpful and went out of his way to build me a boot USB for all the parts I bought, very happy with the parts I selected slash were recommended and have more stuff on order, great to have a local place to get hardware, if you want hardware get it from here, thanks again and hope the door got fixed, will be back

Br
Review №3

I went to Smart Parts looking for a oddball cable for my sons gaming computer. To my surprise they actually had one (I had been to 3 other places that did not). Then the wonderful gentleman at the counter wouldnt let me pay for it. Ive never even shopped at his store before. But Ill definitely be back. Thank you!

Na
Review №4

I have been thinking about building another pc for a while now, and right when decided to pull the trigger on one, James and Wes were a great help every step of the way. They are super friendly and knowledgeable, answered all of my questions, fixed all of my problems, and tried to give me the best experience possible. I would highly recommend if you are building a pc or are in the market for any cool tech, need something fixed, or just have any tech related question.

Ma
Review №5

Extremely forthright and knowledgeable. Excellent, friendly customer service. I went in about a broken laptop LCD and was given specific answers based on the issue about the screen replacement cost and timeline. Smart Parts PC offered very reasonable rates and clear expectations.

Th
Review №6

Alright ladies and gents, this is my first Google review and boy is it deserved at the highest honor. I saw James had posted an ad on FB marketplace for 5800x CPUs and specifically stated NO SCALPING PRICES and had posted those parts at regular, non scalping price. MSRP if I remember. So I had to check these folks out. I met Wesley when I entered, and he is just the nicest guy I have ever met in a retail setting. Great person to consult on anything PC and tech related and all around super helpful and will not push you into spending money you arent ready to spend. He is more than willing to help you look for what your asking for and just a great conversationalist in general. The guy knows what he is doing. Ive been in twice, two days in a row because they had parts I needed at the right price, and have been helpful every step Ive taken so far. Seriously ladies and gents these people deserve every five star review. I even got to see some of the work one of their techs had done to a customers build and even builds they have on display and I have to say it is definitely some of the best I have ever seen, I dont remember your name as I only heard it once in conversation, but seriously those builds are solid!! I have a few more things to buy which Ill be consulting them on here soon (probably tomorrow who knows 😉) and honestly, Ive got my list on Newegg with the parts but Id much rather give my money to these honest and good people than some mega tech company or companies like Amazon where they let scalpers roam free on their listings. And thats not all people they have a list of services, from parts to custom builds they are the best I have ever interacted with in the industry. 1,000,000/10.P.S. Im pulling folks from around town and the state to shop here and consult them on new builds or tech advice. I recommend them that much over anyone else.

Jo
Review №7

So glad I found Smart Parts PC! The owner was awesome! He answered all my questions and was so knowledgeable with computer hardware and software. I work with my laptop all day everyday and need the reliability that Smart Parts gave me. I would suggest anyone who needs computer repair or even a new laptop in Tucson to give these guys a call. I won’t take my laptop anywhere else. Thank you so much for being so helpful when I needed it most.

Ja
Review №8

Wes helped me fix an issue with a custom build that I messed up! Thanks!

A
Review №9

Can’t even get someone on the phone… why have a number if I can’t get ahold of anyone for over 2 hours.

Ro
Review №10

Very friendly and great customer service all questions answered and found get products here and I also like that I can be put on a wait list for a 30 series GPU and dont have to worry about bots

Er
Review №11

Smartpartspc is the best computer parts store and repair shop in Tucson, AZ. Wesley and James provided me with outstanding customer service by procuring me a MSI 3090 video card and fixing my PC at an affordable price when another company couldn’t at triple the price. They are a very family oriented run computer store that has affordable pc parts, and excellent customer service. I wouldn’t have been able to build my first Ryzen 5950x built PC for animation without their knowledge.Thank you Smartpartspc for providing customers with good attention detail service that is not seen at big retail stores.A++++++++

Ju
Review №12

A small personable shop. The guys were very helpful and answered all of my questions and more! James literally pulled a part from one of their builds to sell to me! That is service you do not get from big stores who hire anyone with a pulse. Not only do they have some harder-to-find things in stock but they can also order AND build if you need. I was able to purchase everything I need to take my 2010 ok PC and bring it up on par with todays gaming needs. Anything refurbished comes with a 90 day warranty. I will definitely be coming back.

Ca
Review №13

They are very helpful and knowledgeable. They are my go to for anything computer related.

Ju
Review №14

This is my 2nd purchase from Smart Parts and nothing but 5 STAR treatment given to me. Small business store with better than big chain prices!!! James never tries to up sell you he takes what your looking for, budget, and he delivers! I got exactly what I was looking for at under the price I gave him!Thanks Smart Parts!

Sa
Review №15

I have been to Smart Parts many times in the past. They once repaired a broken screen on a laptop. Acer was going to charge me $400. The guys at Smart Parts charged me $150 and gave me a small upgrade to the screen. Recently I upgraded my laptop to a laptop and was starting to build it myself but had a hard time with the wiring and installation of the graphics card. I asked Best Buy how much it would costs for them to do it. It ranged in the $250 range. I brought it to Smart Parts and they charged $60 for wiring management and graphics card installation. I could not be happier with the service I have received! Strongly recommend!!!

Bu
Review №16

What a great place. I bought a refurbished computer. They listenec to my requirements built a desktop inexpensively. If you need a computer or repair please give this company first choice. Thanks.

Pa
Review №17

I have used (and continue to) this company many times for repairs and have purchased a couple desktops from them as well. It is hard to find anyone you can trust these days who know what they are doing and LOVE what they are doing. I have absolutely NO problem recommending them for ANY computer related service. I have sent friends to them and they are equally elated with their service. They are honest, competitively priced, friendly...I just cannot say enough about them. James and his team are the best!

MR
Review №18

I had my custom PC built here and the parts and labor costs are extremely competitive and reasonable unlike SWS computers and other stores in the area that try to exploit you. Wes did a fantastic job setting up my rig and the cable management was on point, would highly recommend them to anybody wanting professional, helpful and timely service at a down to earth price point! I will definitely be doing buisness with them again.

Ma
Review №19

I’m a non techie Grandma and I am so happy I found Smart Parts! They have upgraded my computer and actually sent Daryl to my house to sync it with my printer. Everyone is very professional and very kind which means a lot to me..they have definitely earned 5 stars!

Sh
Review №20

I highly recommend Smart Parts for any computer need; of course repair, it also sells refurbished laptops and other items.James, the owner, is incredibly attentive and helpful, also personable and patient! But the main point to me is how he guarantees his work and will make sure youre happy! His is one of those rare shops that goes above and beyond!Initially, we went because its close but now Id go out of my way... We needed my daughters computer rehoused in a new hard drive casing and he found the best solution and went through options and my non-tech-savvy questions! He loaned us an inexpensive item we needed until we could get our own!! Amazing, right?!Initially, we had trouble configuring to the online game my daughter wanted to play, and werent sure if it was related to the new casing... We went in about 45 minutes before closing, and James stayed over an hour late tweaking and configuring it to work! Now she happily plays almost daily. This was at no cost.I was so happy I returned to buy a laptop, and he added upgrades and things that werent anticipated in original pricing at no extra cost because he felt hed committed to a price!If you want honesty, integrity, quality service, your moneys worth (and then some) and a stress-free experience, Id look no further! We feel lucky to have found the place well go for all our computing needs!

mi
Review №21

Just stopped in to check the place out today. Great selection, good products. They sold me some specific parts which I have never been able to find, not locally, not even on EBAY. I am beyond happy and thankful. I will be back

Da
Review №22

My experience with smart parts PC was absolutely fantastic! I had serious troubles with bad image errors and a defective Hard Drive. Not only did they fix the problems i brought to them but they also took extra time to fix issues i hadnt mentioned. Now my PC works better than ever. James and Wes were polite, professional, and informative. Love this place.

De
Review №23

Bought a desktop PC here, and my mom got a tablet here. Good service and prices, I have a friend looking for a PC currently so I was looking up their info. Cant beat the quality of parts for the price and the service...I am pretty convinced that any bad review is just a troll or potentially affiliated with a neighboring business. Go there and tell me you think I am wrong and I will change my review,but I just cant possibly imagine any reasonable person being treated poorly.Computers and cars both can be touchy sometimes,and sometimes people arent aware that their browsing habits infect their computer repeatedly. The equipment I received was quality, and any problems I have had (through no fault of Smart Parts...issues like a cable going bad on my PC, or my mom not buying a PC with enough storage and needing to buy more) were quickly resolved with personal care, with good sales prices and amazing service and service costs. If you buy something here, they will really take care of you even if you need upgrades down the road. If you expect things to be perfect and never have problems then dont buy a computer or a car ever, but if you want knowledgeable staff and prices that compare with amazon you will like this store.Even if I am knowledgeable about PCs and technology, it gives me a lot of peace of mind to be able to send friends and family to a store I trust without having to hold their hand like I would going to a big box store to ensure they dont get ripped off. By far the best place to buy a PC in Tucson.

Sa
Review №24

Great customer service. My computer was completely dead. My brother recommended this place. They worked their magic and Wall-a. it works! Thanks guys

Ry
Review №25

I always do all of my own builds, but the guys here are extremely knowledgeable if I run into any problems or have off the wall specific questions. In addition to that their pricing is very competitive and ordering parts always goes smoothly and comes in within a few days if they dont have it in stock.

Li
Review №26

Recently purchased a custom built computer from this place. James helped us out. He showed us what he has in stock, and also talked to us about building a computer specific to our needs. We decided to go with a custom build. At no time did we feel pressured to purchase anything or a specific computer, not even after he gave us a little 101 computer basics lol. Very happy and highly recommend a visit here for any computer need. Great customer service and great quality equipment.

Mi
Review №27

James is awesome. Very knowledgeable, extremely fair and friendly. This is THE place to get your computer repaired or to buy a new one.

Ja
Review №28

James and Wes are the KINGS of fixing computers! James, the owner, is extremely knowledgeable and very patient. He figured out the problem with my computer and quickly fixed it. He listened to the issues I was describing and offered a solution at a great price. Very affordable and excellent service. Thank you!

De
Review №29

Incredible service! James, the owner, is great. He works on both Macs and PCs. He diagnosed my issue right away, charged me a minimal fee, and got my life back up and running within days. Dont go to the Apple Store who will just rip you off. Go see Smart Parts PC first. This company is my first and only referral for friends and family with computer issues. James will do what needs to be done to get your machine up and running and will do so at a fair price. Thank you so so much!

Em
Review №30

I called almost all the computer shops in town he was the only one with part that I needed. The owner is extremely nice and offers good computers or just parts at great prices. He looked up the part online and went lower then what it retailed for. Most places like sws and best buy will either sell you the retail price or about $10 more. I would extremely recommend this shop.

La
Review №31

Very polite, professional, punctual technicians installed and placed the TV on the wall. They threaded the wires behind the wall, and cleaned up to leave everything in fine working order...I would highly recommend Smart Parts!

Ze
Review №32

Great prices and friendly staff!

Da
Review №33

I want to Thank Smart Parts PC for all the help in getting me set up with my new HP Computer. It works great and is going to make it easier to do my job. They are my new Computer Repair shop. Thank You again.

Lo
Review №34

I wasnt sure if my order would arrive before I had to leave town so I added a note to the order. I got a call back almost immediately informing me the order should arrive in time, no problem. It arrived the morning of the second day! Great customer service - I would highly recommend! Thank you!!

Pa
Review №35

Came in with a PC that was having an issue displaying and they quickly helped solve the issue and didnt even charge me for the help. Definitely will come back to them for any issues I might have in the future.

Pe
Review №36

James is very knowledgeable and will work with you to find out which service will best for your needs and interest. Highly recomendable!

Rh
Review №37

Very professional, well informed and Awesome prices.

Hu
Review №38

Great service, and solid product for the price.James was extremely helpful, knowledgeable, and thoughtful.Much better experience than dealing with big electronic outlets.I highly recommend.

Ga
Review №39

If I could write reviews with 0 stars or negative stars this guy would get a million negative stars. You would be better off going to the store next door to his business. This guy screwed up my computer real badd and lied to me I wouldnt recommend him to my worst enemy O wait a minute I think I would recommend him to my worst enemy so they could get the terrible service I did but I dont have any enemies

Er
Review №40

Had a great experience at this business.Brought in my PC after a recent crash where I was unsure if it was my GPU or motherboard that was not functioning.The owner tested my card for free, and then installed a new used card for me at no additional cost.I would definitely recommend this business.

bw
Review №41

I have a Lenovo laptop that would not boot because a Microsoft download messed up my boot sector. The Lenovo tech support told me there was no way to fix it except to reformat my hard drive and cause me to lose all my data and installed programs. In desperation I took it to Smart Parts PC. They were very friendly, professional, and helpful. They had my boot sector repaired in about an hour. The repair was worth every penny! I got all my data back, I did not have to reinstall anything, and everything was back to normal again. I highly recommend Smart Parts PC.

Ca
Review №42

A great company that values their costumers as well as Great people to work with!

st
Review №43

This is the place to go for all your home computer needs. These guys helped me get what I needed to get back up and running again. And great prices.

Jo
Review №44

Another great repair on my computer, thank you James!

Su
Review №45

OMG James is awesome! Not is he only very nice to deal with, he fixed my computer perfectly! I would recommend this place to everyone!!

Ca
Review №46

One of the only shops in Tucson for computers that know what they are talking about and have amazing product range. Also their IT is on point.

Ku
Review №47

Great place good price. Highly recommend!

Br
Review №48

Fantastic customer service. The owner James goes above and beyond. Ive gone to him for years with my computer. Would never go anywhere else.

ky
Review №49

Rip off .bought computer for ..now is problems James is not a man of integrity. He will riip u off you know what u did y ou sold a bad computer and you know me .i will not recomend your service . as it is bad and we trusted you .

Me
Review №50

Quick service and very friendly workers. Also affordable prices.

Ve
Review №51

I would not recommend this place to anyone that I Know the service and ppl are terriabl and very rude and just want to rip you off with prices 😠😠😠😠😠😠😠😠😠

Al
Review №52

James is absolutely amazing, very knowledgable, great variety of stock. My experience with computer repairs was 5 stars with smart parts pc. This was the first place I visted that was actually more concerned about my needs rather then being like an auto mechanics that rips you off. You can tell the employees had integrity and were very quick to getting my laptop fixed.

Jo
Review №53

Great place, owner is very knowledgeable and helpful, and the prices are fair. Would recommend and definitely going back.

To
Review №54

Really great experience! Easy, Fast, and did not try to upsell! Highly recommended!

Ja
Review №55

Great place to buy new, used and refurbished computers and parts at near online prices.

Da
Review №56

Owner is great very caring and very helpful, the store prices beat prices everywhere else

Mi
Review №57

Fast service. Great price. A+++

Ma
Review №58

I went in and talked to James and it was horrible. His customer service was terrible and I felt like I couldn’t trust what he was trying to tell me. I felt like I was being hustled. I’ll never recommend anyone go here.

Ma
Review №59

Good service fairly reasonable prices

Ma
Review №60

Awesome guy, service and parts availability A1

Br
Review №61

Amazing helpful and friendly staff

Ri
Review №62

Great staff, very helpful

Sh
Review №63

Highly recommend

Ab
Review №64

Excellent 😎

Information
100 Photos
64 Comments
4.7 Rating
  • Address:4165 W Ina Rd #104, Tucson, AZ 85741, United States
  • Site:https://smartpartspc.com/
  • Phone:+1 520-468-2320
Categories
  • Computer store
  • Business networking company
  • Business to business service
  • Computer repair service
  • Computer service
  • Computer support and services
  • Electronic parts supplier
  • Used computer store
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:10AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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