Fixed my PC quick and fast and it works amazingly now. Very good price. PC was built by Joshua Yoshi who did a very good job

I have used this company many times over the years. I used to go to them when they where at Oracle and Ina. Like the fact that they are at Oracle and Rodger now. They are much closer for me now. Great place to have all your files and info transferred when you buy a new computer, or if for some reason you get a virus, or something gets locked on your screen. They are very knowledgeable, professional and friendly. They do seem a little on the higher end of price, but I keep going to them.

Just called to check out if they recycled printers. Yes, they do. The person I spoke to was a happy, friendly, helpful staff member. These guys used to be Computer Renaissance. We used them before. So great to know they are still here. If you want reasonable, friendly professional service this is the place.

I think the computer stores great these guys are picking up the slack from where is the big warehouse computer stores like Frys Electronics are not in existence anymore I think its more tailored and they know what theyre doing so go check them out and get your computer ready set up, repaired or brand new builds gaming or business.

Moving here has been one of the most unique experiences in my entire life Ive met some of the most interesting some of the most intriguing and some of the most irritating people Ive ever could have come across but overall Im glad that I have had the opportunity to to connect with the community and the city Under One roof so that I could say after 14 years, that I was proud to call this place my home.

The service was great, I just couldnt find what I was looking for. I was looking for certain specifications. No fault on your end! 👍

Loved the experience we should have went here in the first place. Everyone go see Yoshi!

Great for novices and professionals looking to advance their systems.

The tech was nice and helpful would recommend a great place to go.

Was good fast and efficient everyone was very nice campus is mostly closed but the testing center for GED and evaluation is open just go through the main entrance

I had no idea: full service shop that doesnt appear to be a chain. Competent staff, new/used product. Highly recommended.

Professional, timely, courteous service and advice. THE place to go for computer services.

Went in to spend about $800 on a laptop that could do some minor gaming. They didnt have anything good. The guy working there was so pushy I wouldnt have bought anything anyways. Go to best buy.

They found a replacement battery for my 4 year old HP laptop during my hard and confusing search. They knew to search on my laptop model number instead of the incorrect battery number that HPs HP Support Assistant app had displayed to me during the apps battery check.

No pressure sales, came in for a diagnostic, walked out with 2 new computers.

Their GPUs and AMD chips are at scalper prices. This store is a shining star of Capitolism.

The staff are always helpful in finding appropriate products and for solving technology issues. Faraz was particularly insightful for our wifi and laptop and printer problems when he came to the house. Weve been customers of Computer Revival for many years. We trust them.

This place used to have exceptional customer service, however during my visit the guy at the desk couldnt seem to be bothered to show good customer service qualities, had shown up attempting to purchase ram for an older system, which they didnt have in stick and thats understandable. But when I wanted to upgrade the storage space in my higher end Omen system I had a question about which storage media it supported the guy instantly acted like I was becoming a hassle and as if he had other customers I was preventing him from serving (it was only myself, my friend and 1 other employee in the store) charged me $25 bucks to do a 2 minute Google search.I ended up purchasing a WD Blue SSD and a Mid-Tier (at best) Smart home router which was priced 30 bucks higher than the MSRP, all in all spent approximately $385 dollars in addition to the $25 dollar research fee.My overall experience was not great, the rep struggled to explain simple differences, couldnt be bothered and acted as if it was a big ordeal to look up a simple product request. There are way better places that Ive dealt with. The fact that I get better customer service at Best Buy speaks volumes, and for this reason I am giving 1 star for this review.TLDR; A customer should not be made to feel small and insignificant, and should not be made to feel as theyre wasting the stores time, for basic upgrades.

Excellent service, trustworthy, reasonable cost, prompt, never condescending or pushy. My mother lives in Tucson and is not tech savvy; I live out of town and am not tech savvy. I have relied on Computer Revival to work on her equipment for a few years (they used to be Computer Renaissance) and we have always been happy with there work. They go to her home, fix every thing, and call me for billing.On the last visit, the tech either didnt know or didnt impress on me, the amount of data that the computer would burn through for updates. We had to double our data plan and then shut down the computer within an hour of starting updates. I would never trust anyone who seams to perfect.I am still very happy with Computer Revival and will continue to trust them in the future.

Very helpful and knowledgeable guys. Good place to do business.

They where very nice, polite and helped me solved the issue I needed help with. They went out of their way to hand pick extra parts and crews I needed to make my job easier.

I just bought a new computer. Computer Revival transferred everything from my old PC, and the new one is running beautifully. I even found some photos that I thought had been lost, which was amazing.

They have new and refurbished computers laptops and they seem to work quite good and fastAlso they treat you like king plus theyll take thir time and explain everything to you its a good place to buy what you want just tell them what you want or need and theyll put it together

Nice place, takes used electronics and recycles them.

If I could give a minus 5 stars it would be closer to what I think about this place. I called because I thought the power button was beginning to fail on my laptop. I was told to bring it in and they would look at the switch and determine if parts were available for a fix. They told me there would be NO charge to just look at it. I took it in, the guy turned it off and on a three times, had another employee (supposedly a computer tech) turn it off and on, blew a couple of dust particles from the keyboard after he had just got through telling how meticulously I took care of my computer, and charged me $20. They spent less than 3 minutes on the computer, did NO work but still charged me $20 after they told me it would be free. The tech who turned it off and on one time was the one who said it would be free!! Of course they did say if there was anything else they could do to the computer the $20 would apply but they would have to run diagnostics for a non-refundable fee of $60. My computer runs fine so this would be another way to rip me off for more money for nothing! This place is a giant rip off. I would never, never take anything here, nor would I recommend this place to anyone.

IT WAS A PLEASURE TO BECOME ACQUAINTED WITH AND RECEIVE SERVICE FROM FARAZ ZEIN. I NOW HAVE A NEW AND WORKING COMPUTER AND CAN LEAVE THAT WORRY BEHIND. THIS IS A HUGE HELP. FARAZ ZEIN IS A LEAD TECHNICIAN, I SEE BY HIS CARD, AND HIS SOCIAL ABILITIES MATCH HIS TECHNICAL PROWESS. ANY SUPERVISOR IS FORTUNATE TO HAVE MR. ZEIN AS AN EMPLOYEE.

We are totally pleased with how Computer Renaissance took care of our Computer problem. We have always been treated with respect even though we know very little about Computers . Rich, Mike, and Andy, all have helped us when we purchased our Computer and also when we needed help fixing it. We thank them for a job well done ! It is the only place that we will go from now on for all of our Computer needs.Jim & Eileen Otto

These fellows are the best. When my possessed computer finally froze up completely, Todd did his best to exorcise the demons. When it was just impossible, he hooked me up with a similar, but faster machine at a dream of a deal! Ive trusted them for years and will continue to sing their praises!

I have gone there for years. When my HP desktop blew its hard drive earlier in the week, I packed it up and took it there. They were having a 50% off of HP desktops. I am thrilled. Todd was able to transfer, The whole staff operates with integrity and friendliness and humor.

I’ve bought 2 computers from James Green of Computer Renaissance in the last 4 plus years.James has always been very courteous and professional. I would recommend buying from him whenever you need a quality, refurbished computer.Today he helped by providing me with a misplaced boot CD I need to do some basic updates.

Fixed a BestBuy screw up thank you so much!

I came in to see about a screw for an m.2 ssd for a computer a friend and I were building. These guys were very helpful and let us take several of the spare screws they had to see if any of them would fit

My monitor didnt work and James tested it and charged me only $10 instead of $179 for a new one. Thank you James, I will come back to your store.

Recently purchased a think pad. Great service and information from Michael Prokop. Will definitely go back for other computer services. Julie Hoover.

Do not believe any of these fake good reviews. This business/location is utterly fraudulent in what they’re doing on almost all fronts.First I want to preface this review with the fact that I just got off the phone with the “Store Manager” James who felt it was appropriate to literally scream at me for a disagreement I had with his practice. This isn’t an exaggeration. Literal screaming.Let me reiterate, the store manager here will not hesitate to YELL and SCREAM at you if he disapproves of any issue you take with his obviously shady service. It’s unbelievable to the point of being humorous.My disagreement came from his trading policy. I went to trade in a very expensive Laptop, and was offered ~8% of what it’s original retail cost was, which is totally fine. I wasn’t expecting a lot. They looked at it, played with it, documented specs, and so on. I signed a contract and everything and was promised a check in the mail after a week.A couple days later they call to tell me that the laptop is defective and broken, and they can no longer take it. When I ask them what was broken? He says they cannot tell me unless I pay $80 for a diagnostic test, even though that’s what they did to “discover” that it was broken.So let me get this straight, I sign a contract, leave my laptop in your possession for a couple days, only to hear from you that it’s broken, you actually won’t take it, and you’ll only tell me how it’s broken unless I pay a ludicrous fee...yeah OK. Look at some of the other 1* reviews and you’ll see similar experiences in terms of “diagnostic fees” and shady policies on how they deal with this stuff.When I called in to question the shady nature of this transaction, the store manager yelled at me over the phone for almost 10 minutes non-stop about how I can take my opinion and shove it. I remained perfectly calm, yet firm about how I believed this to be a rather shady practice, and he continued to escalate his already out of control mannerisms until eventually I finally hung up due to his exhaustive screaming...I don’t want anyone to have to experience this kind of apparent wretched standard of customer service, because it was not pleasant, and I’m sorry I ever took a chance on this place for my needs. Take my advice, and take your business elsewhere. This location wants to twist and take advantage of you, it was extremely apparent in the way they dealt with my transaction. Good luck everyone.DO NOT go here. I swear to you, honestly, for your own consumer safety.

This place wants 80$ (double what geek squad charges) to install a FREE OS, that literally takes minutes to download, and the tool does all the work. All you need to do after mounting the flash drive, is plugging it into the new computer thats receiving the installation.Im not sure why theres so many uninformed consumers, that makes this business think it can rip them off, but go elsewhere.The guy I talked to admitted that you can order off MS a flash drive with the OS to install for 30$. So he tacitly admitted hes completely over inflating the price.Steer clear, unless you want to over pay.

I bought a refurbished computer from Bill, who was very helpful and pleasant. I couldnt get it going on, so I called James (store mgr) who was also stellar in trying to resolve my problem on the phone. Today I took it back to the store with my monitor and Michael taught me something new (like, where to put the plugs)!I recommend this store to anyone who wants to use a computer and has some anxiety about it. Now, Im at home sipping coffee and typing away.I would recommend making this comment process easier! It took longer than the entire sale!

I got waited on very fast. I was not in a hurry to get my computer serviced, but it was completely done in a week. The tech who worked on my computer, Todd Detry, was available the morning I picked it up. He explained the things he had done and answered all my questions. A good experience.

Beyond awful. No manager should ever, ever, ever yell at a customer. Never. The first few days I called and the salesman was superb. I just called and he was like a split personality from sweet, helpful and kind to he did not care one iota. You see the receipt says, no they wont tell you, that after seven days you are on your own. You only bought a monitor (and a mouse and speakers) from us we dont owe you any technical support! Yeah? What about cultivating a customer? DO NOT GO TO THIS BUSINESS!!!

Got a laptop for my grandaughter and Mike was very helpful. Laptop works great too! Good place to do business, good products at a great price.

It was very affordable, the clerk was very friendly and helpful and efficient.

Showed me the difference between laptops.

Great customer service 👏

Faraz did a great and quick hardware upgrade on one of our engineering platforms and Michael helped me find and ideal laptop, Toughbook! Bill

The staff here was great. I went online to see what they carried, I called about their products and other questions I had. I went in 2/28/19, Michael P assisted me. I was looking for a used PC (which is what I wanted for my budget) he directed me to what was available. I had a few choices, he suggested an ASUS Essentio Series, which I did decide to buy. Got a great warranty and two used DELL monitors too. My goal was to pay no more than $700 and I got everything for $500. I also searched online with Dell, HP etc. I am sooooo glad I decided to check out Computer Revival. I didnt have to pay for shipping or wait. Got to go home with something that day!

Great service from Michael. Good prices and selection.

Beware of the 20% restocking fee – Paying for something you do not need.Prices are reasonable and service seems competent but when something you purchase from them does not end up solving your problem and you bring it back for a refund, they charge a 20% restocking fee unless you exchange it for something of equal or higher value. Frankly, that devalues the merchant in my book. The manager of the store said that they do that because some customers use an item for a short term purpose and want their money back when they’re done. My item was never removed from the package and I had no desire to purchase anything else. I dont recall being subjected to restocking fees at other Tucson retailers though Im sure there are more that charge them. Many retailers undoubtedly have similar issues and choose more customer friendly ways of managing them. Ive had good experiences with Computer Renaissance in the past but Ill choose to do business in the future with a local retailer who does not make me pay for something I do not need.

Good selection

Faraz did a great job. He is an excellent technician as well as a thoughtful and patient teacher. I would most definitely use his skills again.

Great customer service and very helpful advice

Stopped by to see what they had and a RUD jerk with a sky hat on asked me if he could help. I was looking for a desktop but at the time he approached me I was looking at laptops I asked him if they had an i7 desktops built he look at me with this blank stare like he didnt even know what I was talking about and then rudely told me what I was looking at were laptop not desktops what an ass. I bought a computer from them a year ago and got good service but after today I will never stop in or buy anything from them.

Very helpful and reasonable

Rich, the owner, was very helpful with his advice and writing a letter of support when I had to deal with a company that was trying to scam me by putting bad stuff on my computer. I have gotten good advice from their technical people and sales people as well.

I took in my computer that had some very nasty virus on it. Erik and the rest of the Renaissance crew were very helpful and nice. They took care of my computer and put more memory in it. Very professional staff. I wouldnt trust my computer with anyone else. Thank you Computer Renaissance for helping out all of us Tucsonians here in the valley!

YES!

Hi, our experience with Mr Faraz Zein, from computer renaissance, was very good. he was very efficient, and pleasant and got a lot of things done in a short period of time. I would not hesitate to recommend him and his company to anyone

Working with Computer Revival agent, Faraz Z was wonderful. Appreciate his expertise and patience

Today Faraz Zein came to my home and repaired my computer. He is very professional, knowledgeable, and polite. I am very happy with the changes and repairs he made and I definitely will use him again should I need help.

I went to Computer Renaissance to purchase anti virus software. Was going to buy AVG Internet Security. The Store Manager asked me if I wanted them to install it and run all of the updates. I was with my son and took him to get something to eat, came back and the store manager had the software installed and ready to go. I thought that there would be a charge to install the software and he said no. He said if I ever needed to have it reinstalled over the 2 year license to come back and they would install it for free again. Will definately use this business in the future.

THE WORST! we dropped off a laptop as it would not connect to the wifi on 02/20. the motherboard was supposedly CORRUPT! BULL!!!!!! the wiped the computer, sent it back with NOTHING ON IT!!!!!! and charged us $180.00!!!!!!! when all it was it happened to be the wifi button that they FINALLY told us about 03/12/2014, was off!!!!!! we are turning them over to the BBB!

Our experience was excellent ! Mr. Zein could not have been nicer. We would not hesitate to use your company again in the future for all our needs.

On the phone they are patient and take the time to help you understand your computer needs, in person they work with you to fix any problems you have! LOVE this place and the people.

Both in person and over the phone, I have benefited from their expertise... Rich and Evon: Great.... I purchased a computer from them. From Computer renaissance in the next few weeks, I will purchase a laptop. I will not even look elsewhere. Their servise is worth any price difference....

The only computer store I would give my business to! I have bought several PCs & Laptops from them over the years. They have done repairs and analyses while providing top notch service. Their employees are friendly and very competent.

Need to pay diagnostic fee before looking at laptop. Nuh uh.

My experience at Computer Renaissance was nothing short of amazing!Saturday my computer stopped working, and after panicking, making many calls for help, I brought it to Computer Renaissance. Mike Prokop, the person receiving my pc, asked me a few questions, diagnosed the problems on the spot, replaced and repaired a part, and off I went!!! He also explained every procedure he was doing, in a language I could understand. Mike is a consummate professional. The price was fair, and my computer is working wonderfully. Dont waste your time calling around like I did.

Yup

Currently on hold, the man who answered my call has been rude and short. Not sure if the rest of staff is like this. Answered the phone with simply Computer Renaissance. No hello you have reached, or how may I help you. Then, I was abruptly put on hold without being notified of it. However, when this mystery man returned to the phone he seemed to have a different attitude. While they do have what I am looking for, as a consumer I would have appreciated better treatment and the first impression left a bad taste in my mouth.

A good place to get your computer or laptop repaired with knowledgeable employees.

Very flexible and able to work with you to provide what you need. Highly recommend.

Excellent customer service, the employees were helpful and knowledgeable. They have good hardware in stock and fair prices.

ABSOLUTELY THE BEST CUSTOMER SERVICE I HAVE SEEN FOR A LONG TIME.

I would not recommend computer revivial at all ! i took my sons old laptop in there (it needed a new fan ) and it was not functioning properly they said it would need hundreds of $ of repairs and even a new motherboard ! I was suspicious and took it to Continental Computer service on St Marys and they fixed it right ! computer revival, repair service (formerly known as computer renaissance ) in tucson claimed it needed extensive repairs - like a new mother board, etc hundreds of $ for the repair ! what a rip off ! then i took it into Continental Computer Services and they found it just had corrupted software ! no mechanical issues at all, NO hardware issues ! $90 total charge and it has worked flawlessly ever since ! cant recommend them enough ! youre paying for expertise not a high rent district storefront ! give the otherfolks a shot you will be happy ! stay away from computer revival ! neil

It is a pleasure to do business with these honest, knowledgeable and friendly people.

This shop is more of a software repair shop. I made an appointment for them to look at a Lenovo Thinkpad with a faulty screen at 8:30 AM on December 23. They said that they would look at it and get back to me within the day. I heard no reply and called back at noon of the 26th (closed only on Christmas Day) and was told that it was next on the bench and they would get back to me within 2 hours. At 4:00, I called again and was told that the technician was working on it and I would receive a call from him within 30 minutes. At 5:30, I finally drove to the shop and retrieved the laptop, paid the $60 bench fee and took it elsewhere. These people wont work unless you constantly harass them in person or over the phone.

I was going to bring in a truck load of old printers screens ect. This company resells and recycles them for their basic materials, like the gold in older circuit broads. however they were going to charge ME 5-10 bucks just so they could plug them in to see if they worked!same guy comp redasissance, please hold while I find my beerreally it costs literally nothing to recycle old computers, infact thats their main profit!Id rather pay $10 to put this stuff in the dump, at least they wont turn around and make 100s!

Quick, honest service @ fair prices.

Tried to charge 70 for 2gb of ddr3.

Great service, fair prices, knowledgeable techs

Didnt

The techs always take the time to answer my questions. My go-to with computer problems.

Good place

The fixed my computer!