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Volvo Cars Tucson
831 W Wetmore Rd, Tucson, AZ 85705, United States
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Volvo Cars Tucson
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JE
Review №1

Adjusting to a new computer system on a new car is never easy but Branden made the learning experience enjoyable. When picking up the car, the initial training was not rushed and we covered most of the basic functions and systems of the car. Subsequent visits were either in person or over the phone and all of my questions were readily answered. Branden really knows what he is doing.

Sc
Review №2

This was our first time purchasing a vehicle from out of state and we couldn’t be happier with how it went. We worked with Daniel and he was great throughout the whole process, from the video walk around of the vehicle and updates on paperwork and transport. The vehicle arrived as described. Highly recommend Daniel as your salesperson. He really made all the difference in our purchase.

Da
Review №3

Came in with the certainty that I wasn’t going to find what I was looking for but I was proved wrong!!!! Marty Garcia was super helpful and customer oriented and help me find exactly what fit my needs. I can’t thank him enough for helping me and guiding me through everything. For all my cars needs I’ll be for sure coming back !

le
Review №4

Thank you Daniel and team at Volvo of Tucson for an excellent and exemplary experience in getting my new (used) Volvo. Daniel found the car of my dreams on the lot and allowed me a great test drive in city and highway conditions to test it out in real traffic conditions. I received a fair and equitable trade on my previous car. I’ve been a customer of Volvo of Tucson for ten years and am impressed with their service department and customer service. My car was prepared and checked out thoroughly prior to delivery. I will continue to bring the Volvo for dealer service at Volvo of Tucson for their excellent care.

Ia
Review №5

We just recently purchased a 2018 Volvo XC90 T6 Inscription from Volvo Cars of Tucson and what an awesome experience! Our salesman, Daniel, did an exceptional job of making sure everything was set up and the vehicle was in perfect condition for us when we arrived. Daniel was candid, personable, and extremely knowledge of the car and all its features and made the sale an easy and relaxing process. Hats off to the rest of the team at Volvo Tucson for staying late and making sure we got to drive home in our dream car and at a great deal.

Mr
Review №6

Hands down best place to purchase any vehicle. These people take care of you from the minute you walk in the door, they become your friend by the time u leave!. They make sure you are 100% satisfied! Thank you Samantha Saul for taking very good care of us!. I would buy from tucson volvo again.

Ma
Review №7

What a Wonderful Experience! I just purchased a beautiful Volvo 2022 S60.Everyone at the dealership was top notch- from my salesperson Ashley,the General Manager Martin,the F&I Manager,Ammar, and Branden the delivery specialist going over all the car’s features and technology-a great important touch.I must thank again and highly recommend Ashley Reed my salesperson. She was without a doubt outstanding! She kept in touch,followed up, never pushy and found the car for me.I’ll be back again!!!

El
Review №8

Me and my husband came to look at cars 9 months pregnant. Fell in love with the 2022 Volvo XC90. Unfortunately the car we wanted was unavailable but on its way. We were trying to get the car before I delivered which did not happen but Our salesman Daniel Willis delivered the car to our house! He went above and beyond. And really helped facilitate the transaction given we had a brand new baby. Ask for Daniel you won’t be disappointed. Thanks again!!

Li
Review №9

Thanks to Daniel for helping me purchaseing a xc90 remotely.The overall experience is much better than I had with our local dealers in CA. Shopping online is a great way now if you know what you want. It only took 2 weeks for the new car to show up at my driveway. Thanks again.

Ka
Review №10

Sammy Saul was outstanding to work with. She was professional, courteous, smart and accommodating. She found the exact car we were looking for and did everything she could to make sure we were happy. Sammy is a huge asset to this Volvo dealership and I hope the owner and manager realize how fortunate they are to have her.

Ke
Review №11

Recently I bought a used Subaru from the Volvo Tucson dealership, Daniel is the sales person that assisted us, and I just want to say it was an excellent buying experience! We purchased our car within hours of it being on the lot, and they still fixed every little detail on this used car, put in a new battery, and touched up the paint too. In my opinion this is a first rate, top notch dealership!

Ch
Review №12

Im not a big fan of car dealerships, but I had a great service experience at Volvo cars of Tucson. From the moment I was greeted by Chris, the service advisor until I picked the car up in the evening was perfect. Great communication throughout and I felt the price was very competitive. They even made a special arrangement for after hours pickup with the sales staff. Highly recommend and I will definitely be back.

Cl
Review №13

Great customer service and support. Had some bad experiences during the day with other dealers but they definitely took care of me treated me well. Sammy was very supportive even with me being an hour behind schedule. I will definitely recommend them.

An
Review №14

I had the best experience at this dealership, specifically working with Ashley who was so personable, relatable, and positive. I absolutely adore my new car and felt zero pressure to purchase. They went to great pains to make sure I understood all of the features and to get me set up. I left with my polestar activated and excited to drive around the Tucson hills. Love it, loved working with Ashley, and loved the whole team.

Sy
Review №15

We had an awesome experience with Sammy Saul. It was Memorial weekend and we purposely wanted to go walk around car lots on a day when it was closed to see what truck we wanted. We were very lucky to have seen Sammy working that Sunday and she listened to our needs and showed us a truck that had recently arrived that week. Her excellent customer service provided to us, was awesome. She didnt push us or rush us into making any decision right then and there. She was the most pleasant person to deal with. We went home that night and discussed the options we were provided. So, on Memorial Day we decided to go up and purchase our Chevrolet Silverado that my husband fell in love with. We are so lucky to have met Sammy on that Sunday afternoon and we would highly recommend her to help anyone find what they are looking for. Thank you again Sammy!! We love our new truck!

ke
Review №16

Ive purchased two vehicles from this dealership, and each has been flawless. Best experience possible. Marty Garcia and Martin Gonzales are solid in their business. My next purchase will be with them regardless. Great environment, great store.

SW
Review №17

The people at Tucson Volvo are amazing. I have brought many many vehicles. The Volvo dealership were so nice and helpful. They did what they said they were going to do and were such a pleasure to deal with. The dealership was clean and neat. A great place to buy a car.

Sh
Review №18

We had a wonderful experience with Daniel Willis, my boyfriend and I have been looking to buy for over a month and have had nothing but headaches. We saw a Tundra, everything we were looking for and took a chance Saturday and 2 hrs later drove it home. Will definitely return for our next vehicle. Thank you, Volvo....Sincerely, Mike and Shane

Sa
Review №19

This was the best car buying experience I’ve ever had. No high pressure.Samantha was the best. Kind, helpful and low key.

Pa
Review №20

Brandon is absolutely fantastic! He drove to my home to connect my car with the garage door opener. While he was here Brandon went over every feature that the car has teaching me how to use all of the features. Without his help I would still be trying to figure out why my phone contacts were not listed in the car. But most of all I never would have been able to figure out the garage door opener. He is the most valuable person at Volvo of Tucson !

Mi
Review №21

What kind of dealership sells a car out from underneath you after you already signed on the price and Ive agreed to buy the car. They gave the lame excuse the other party had an appointment before ours, but we said sold and signed before they did. I believe we were screwed because we were paying cash and the other party was financing so the dealership would make more money Poor customer service. We will never step foot on this dealership.

An
Review №22

I just bought my second Volvo car. So beautiful. I recommend Volvo Cars of Tucson. My sales person Sammy was the best person I’ve ever dealt with. She’s treats you like family. She explains every little detail about the vehicle. She’s kind, intelligent. She knows exactly everything you need to know about what you’re interested in. Need a salesman. Look her up. Also the financial manager Ammar was awesome. He’s a very friendly intelligent man as well. He’ll goes above and beyond to help you purchase the car of your dreams. Volvo dealers have a wonderful staff to make your wait very comfortable. I totally give them an excellent rating. ⭐️⭐️⭐️⭐️⭐️

Bo
Review №23

Very good experience. We got a new Volvo there and worked with James and Daniel. They are professional, efficient, and polite. We originally came for one model but in the end got another. Dan was very nice in explaining the new vehicle to us and answered all our questions. We will definitely go there again!

Ke
Review №24

I highly recommend asking for Anthony Powers if you buy a vehicle from Volvo of Tucson. Car shopping can be a not so pleasant experience but Anthony has a kind demeanor and allowed me to take my time to get the proper financing and look at multiple options. Thanks Anthony and Tucson Volvo!

Ju
Review №25

Excellent experience! Sammy, my salesperson was friendly and helpful from the first phone call and then through the entire purchase. She worked with me to get the right car at the right price for me. No pressure at all, which made the whole experience very positive. I worked with Ammar on the financing, he was very knowledgeable and friendly. I highly recommend Volvo of Tucson, everyone there was so family friendly and caring.

Ke
Review №26

I had no idea what I wanted for my next car and Volvo caught my attention. I went to look with no intent to buy anything that day. Sammy was great and showed me a few cars. She was informative, but didn’t pressure me. Very easy to deal with. I really liked the xc40s but they didn’t have the color I wanted. I was able to find one with all the features I wanted and Mikey was able to make me a fantastic offer I couldn’t refuse. Went back the next day to complete my trade/purchase. Branden did a great job with y tutorial too! Everyone was great and I highly recommend this dealership!

Ly
Review №27

I was able to get my dream car with the help of my salesperson Marty Garcia. I spent so much time looking for a car I wanted on my own with absolutely no luck. Since my family has bought from Marty previously (a super awesome GT350 Shelby). I stopped by and he more than happy to help me and after explaining what I was looking for, he was able to find the perfect car with an AMAZING deal for me in less than 10 minutes. He was extremely helpful as I am a first time car buyer and explained everything thoroughly. I did not feel mislead at all and felt very much in control. My car had to be shipped over and he was great at keeping me updated on the status of my car. As soon as my car arrived I got a call from him and headed over as soon as I could. When I arrived my car was front and center, cleaned and ready to go! He made the entire process so easy with little confusion and I couldn’t ask for a better salesman. You should be extremely proud of this guy, he does such a wonderful job. I know who I will be going to come time for the next car!!

By
Review №28

I got my car at this dealership on my Birthday. It was a bmw x6, we went there immediatellly after seeing it online, they gave us a good deal and everything was done really quick on that same day. Sammy helped us out and she was great!Thank you so much guys!

tu
Review №29

Outstanding service from Samantha Saul. She was the best sales rep that I have dealt with in years and made buying a new car a fun, stress-free experience. Great Job!

Jo
Review №30

I was very unhappy with a communication failure here. I called on a Friday evening talk to a friendly representative about a issue our ball always having with the HVAC system. I inquire about appointments he explains the hours of their maintenance shop. I asked if I can make an appointment or when I need to come in he says no dont worry about it just come in whenever you want and they will take care of you. I asked again just to make sure that I definitely dont need an appointment and he says they open again on Monday not to worry about it just come in next week. Okay great I drive almost an hour planning the first half of my day juggling work and kids around coming in. I get there and explain that Im here for a walk in with my problem and well the customer service representative trying to handle it the best he could he absolutely didnt express any understanding or trying to figure something out for me. The next appointment they have is almost a month away, even though he seemed to indicate that they had to walk-ins that day? Which is giving me mixed messages Im assuming maybe they have some sort of priority service for boomers who pay extra money for some sort of maintenance package. Thats great and all, but if that is the case Id rather you just be upfront about it. This wasted a few of hours of my time with an issue that I could have tried to handle somewhere else in the meantime.

ma
Review №31

Ashley (sales) and Ammar (finance) made remote purchasing our XC90 so easy. They both flexed their communication methods to match what I needed, communicating via text and at odd hours due to my work commitments, and just going above and beyond to make the process easy for me and my other half. 100% trustworthy and would recommend to any future buyers looking to purchase remotely via internet.

Mi
Review №32

I just completed the purchase of a 2014 Lexus RX350 at Volvo Cars of Tucson. This is actually the second car I have purchased here and both experiences have been great. Sammi, my sales person was extremely knowledgeable and efficient. She worked with me to get a price that I was comfortable with. I have purchased many cars in Tucson in the last 50 years from a number of dealers, and Volvo Cars of Tucson is by far the easiest to work with. The finance manager was prepared for our closing and had all documents ready to go on time. The car was immaculate and ready to go. Great folks to work with.

Ry
Review №33

Went to the dealership late Friday night and worked with Daniel Willis there. He met our every need with patience and poise. We kept him late along with Ammar to do all the paperwork. It was a smooth process. Even post sale, Daniel has been very accommodating with questions we thought of after. A+

Es
Review №34

10/10 would definitely recommend purchasing your next volvo at this dealership, even if your not nearby, its worth the travel time. Daniel was a great help getting me into the exact model I was looking for. If you go here, I recommend asking for Daniel, as he didnt make me feel like I was being pushed to make a purchase, instead he listened to what I was looking for and helped me find the best match for me.

Al
Review №35

Service was great. Prices for oil change have gone up. Paid $21 more than the previous time. (But prices have increased on just about everything...except salaries.) Will definitely continue to have my car serviced here.

Ri
Review №36

Really nice and clean dealership. Very friendly and helpful staff.

Ca
Review №37

I found a car that fit our criteria on line. I contacted the dealership by phone and they gave me further information and sent several pictures. Our salesperson was Sammy and she and the rest of the staff was very pleasant to deal with. We reached a price and took it home that day. I would not hesitate to buy a car from them agsin.

Me
Review №38

Daniel Willis and Rick Saul went above and beyond from start to finish. I had some issues with the 2020 XC90 that turned into worse issues as a couple months went by. Rick insisted we would be happy in the end. And thats exactly what happened. Rick stuck to his word and Daniel went to bat for me when he had zero financial benefit in doing so. Ive worked at multiple auto dealers and I remember how much I despised salesmen. But Daniel is legitimately an honest and good person. And Rick followed through with everything he said he would even during all the obligations that a GM has to deal with on a daily basis. I cannot explain how pleased I am with the final outcome of our initial sale. Rick and Daniel set the bar very high for other dealers and I highly recommend they both get recognized by Volvo corporate!

Ja
Review №39

Marty Garcia was very responsive and fair. The dealership also delivered the car to Phoenix at no extra charge. Other dealerships add unnecessary and useless treatments or equipment--the equivalent of the old undercoating up-sell. Volvo Cars of Tucson didnt do that, which is nice. Id recommend this dealership to anyone.

Mi
Review №40

This is the best dealership in the entire Tucson. They’re trustworthy and honest. I couldn’t believe I searched for a vehicle at 8am in the morning and drove it at 5pm in the evening, such a wonderful experience I will forever be thankful and grateful to Volvo cars Tucson. You’re amazing people. I love you. Thanks to Daniel he’s an amazing man you have as a salesperson. I Will forever buy, trade, and and deal with you. A dealership worth of spending your money on.

JO
Review №41

Leased a 2020 Volvo XC40 T4. Got the vehicle from 2 hours away since they offered a great bargain on a 2020 lease. Thankfully, the sales person Sammantha Saul delivered my car to my home that is 2 hours away. However, they forgot to get my veterans registration exemption paper work in, so, I ended up paying over $600 for registration that I am usually exempt for. Thankfully, General Manager, Rick Saul helped by offering to pay $400.Battery was weak after a month and had to be replaced. Seat memory buttons were not working. Rusts on the brake discs. Scratches on the steering wheel. A brand new 2020 Volvo. Thankfully, General Manager, Rick Saul offered to guarantee the damage not at my fault.Customer is supposed to be treated like a king, but I felt like a servant. Thankfully, General Manager, Rick Saul treated me like a customer and I feel like a king after he helped me to resolve all my concerns.

Wi
Review №42

Bought a truck 3 weeks ago and called about a week and a half later to them Im having problems with my truck shaking a lot when I drive 50-65 mph. They asked me to bring it in that week but I couldnt so I did the following week. Before bringing it in, I took it too Firestone auto shop and had the vehicle inspected. They told me that the new tires they put on the vehicle were a hazard because they had excessive runoff meaning they were warped and I should not be driving them. The next day how about new tires and took the old tires to the dealership. They basically said they wouldnt do anything and I was wasting my time. I asked to remount the tires and I would even pay for them so they could check and what the problem was with the tires. They quoted me $400 just to remount the tires. I told them they gave me a price they know I wouldnt pay to do that. Their general manager Saul got insulted and said that I was calling them shysters because of the $400 charge to mount tires. Yeah, $400 to remount tires sounds reasonable, to a shyster maybe. I gave this dealership a chance to make things right and they still did not want to honor the unsafe tires they sold to me. These practices is just another reason why you shouldnt buy a from shyster dealership just like this one.Update: 6/30/2021Well its been two months and still no license plate. This has to be the worse experience I have ever had with a dealership. Im in my second temporary license and I have never received a phone call or update on it. They kept blaming my lienholder for the reason why its taking so long but it was payed off a long time ago. This should be a simple process for even for a regular dealership. Im sure they are just snow balling me because I complained about theyre them. And owner please dont respond to save face on public reviews unless you are willing to do something about this horrible situation. Again please dont waste your money here.

Mo
Review №43

I recently purchased a car here and had a great experience. Marty Garcia was our salesman and he went out of his way to help us and made sure everything went smoothly. Highly recommend.

Be
Review №44

I appreciate the ease of dropping off the car and the customer service. Very reasonable service costs and great workmanship. Great place to do business.

Yv
Review №45

I just bought a new Volvo S60 and yesterday the thermostat went out and it needed a new fuel injector.I havent even had the car a month. at first in sales they were going to charge me over $1,000. I asked to see the general manager Rick and he took care of the situation. I didnt have to pay for it he wouldnt even let me buy him lunch .it was the best customer service Ive ever had!! I highly recommend Volvo for anyone, who is looking for a new or used car.I will be going back!

Ri
Review №46

Great place if your looking for a new or used vehicle there sales team is one of best ask for Marty Garcia

Wa
Review №47

I had a great experience with Volvo Cars Tucson. I worked with Martin Gonzales and Marty Garcia. They were both awesome. I dont like buying from dealerships because you are there 4 to 5 hours. However, these guys were different. They made it easy and I did not have to spend 4 or 5 hours there. They got me great pricing and financing that fit perfectly within my budget and needs. No BS. They were friendly, professional, and honest. I have known Martin for a number of years and is the main reason I went there. He has a high degree of integrity. I strongly recommend this dealership and suggest you ask for Martin and Marty. They will take great care of you. They did for me.

Al
Review №48

Sammy was a wonderful sales person, knowledgeable and available to communicate via text, email, or call. The experience inside the sales floor was pleasant and the financing was all able to be handled before we arrived to make the process efficient. I shopped around the state to compare inventory and I definitely feel like we got the best deal at Volvo Tucson.

Al
Review №49

I have been leasing cars for over 30 years and from the sales person Ayad Jafferi to the Finance manager Ammar Jafferi it was one of the most pleasant buying experiences I have ever had. The staff was pleasant, easy to deal with and completely responsive to my questions.

Ka
Review №50

We bought a car last night and had a great time working with Daniel Willis. He was Very accommodating and was able to quickly find a great car for us. He was very professional and gave us space to look around and ultimately purchase a great car. It was one of the best purchasing experiences I have had. Low stress and good communication. Thank you Daniel.

Am
Review №51

Love my new car. Big shout out to James Golden in sales and to Amarr in financing.

Mi
Review №52

I got the car of dreams from Volvo cars tucson. With the amazing help from Marty! He made the process simple and fast! I have never been more impressed!

Ja
Review №53

Although I ended up not going through with a purchase of a vehicle due to unforeseen personal circumstances arising, my experience with Volvo Cars Tucson was second to none and Id recommend them to anyone.I had reached out regarding to a 2019 Dodge Challenger R/T and was contacted by Daniel Willis. Although I was still getting my loan approval wrapped up and debating the vehicle, Daniel never once rushed me or made me feel pressured to buy the car. He walked me through the details of purchasing the vehicle and getting it delivered since Im in the Phoenix area. Anytime I had questions, I was able to text/call him and I always received a response within the day.During this process, my credit union required some additional information and documents. Even with these additional hoops to jump through, Daniel and team worked their magic. After few days, they were able to get everything squared away with the credit union to complete the purchase.In the end, I ended up having to decline the purchase of vehicle short of the finish line. From here I was in contact with Daniel, Martine Gonzales (Sales Manager), and Richard Saul (General Manager). After explaining my situation, we were able to come to an agreement on the cancellation of the purchase.If you ever have the opportunity to work with Daniel, I have the utmost confidence that hell help you out and get you through whatever situation youre in. Thank you Volvo and team!

IT
Review №54

Not again! Compared to the other dealerships I’ve experienced you’ll have your trade-in paid off in a couple days. At Volvo you get to pay for your trade in to sit in their lot till they pay it off in 3 weeks.

Ja
Review №55

Traded in my truck on 2-15-21. They still havent paid off my trade in as of today 3-18-21. The loan for the new purchased vehicle has been funded after 25 unauthorized inquiries. At one point this dealership re-wrote the contract to include a $3,500 warranty that we didnt ask for or consent to (finance manager told us the terms were the same as the old contract). After disputing this fraudulent charge the GM called the police on me and my wife. We retained a lawyer, and are preparing to file suit against this dealership. Credit is being destroyed because I have an open balance on a trade in vehicle. Stay away from these criminals.

Ro
Review №56

I was talking to a guy for two days about a car that I wanted, had a appointment and everything. I thought the guy that I was talking to knew that I wanted that car but sold the car before I even got there, the sells man even txt me 20min before our appointment saying that hed bring the car up front for me, and everything is good,but when I get there the car that I wanted was being sold to someone else!! he had the keys to some other vehicle ready for me to look at, wasted my familys time, tried to hustle me into another car for another sale, Im still in shock.

Jo
Review №57

This review is for the Volvo Tucson service department. We mainly worked with Jennifer. She was awesome. She is very talented and knowledgeable, plus her communication with us was phenomenal. Without a doubt the best service coordinator I have ever had the pleasure to meet. We also talked some with Adam who I also suspect is great but we did not have enough interaction to provide a review on him.We did buy our car through Volvo Tucson and it too was a good experience. But the service department and Jennifer is what will bring us back.

St
Review №58

I love my Volvo S60!! Volvo of Tucson and sales rep Mike Habib were courteous and friendly...and they made my first experience in buying a new car extra special. I felt like a queen!!! = ) Thanks you guys!!!

Ri
Review №59

“Samantha Saul was exceptional in introducing me to the Volvo S60. She responded to all of my questions and demonstated the many features of this car. When she realized that they did not have the car with the features I wanted she and Richard Saul searched nationwide and found the perfect car for me. They obtained the car from the eastcoast, had it shipped to Tucson and presented it to me. The price was very fair and the car was exactly what I wanted. Purchasing the car thanks to Samantha and Ammar was the smoothest I have ever experienced. They then arranged to deliver the car to my home Sierra Vista. Many thanks for the exceptional service.”

Al
Review №60

James Golden is awesome to work with! I visited Volvo because their new line of cars looked great. My work schedule is demanding, so free time was hard to come by. I stopped by the dealer around 6:30pm with the intention of browsing around. James showed me everything that I was interested in looking at and was not pushy at all. I find him straight forward and easy to work with. With some luck, I came across a car I loved and it felt right. We agreed on the price on the car and the price for my trade in, and it was all done efficiently. He is also good with his word on all follow up items as well. From my experience with James, the sales manager, and the service team, theyre customer oriented and I appreciate their transparency and professionalism.

Ch
Review №61

Sammy took great care of us. We came in looking for a used vehicle we saw advertised online. She wasnt pushy, and she was genuinely friendly. We would go there in a heart beat. We highly recommend Volvo Cars Tucson and Sammy!

Je
Review №62

Love Volvo of Tucson ! Our family has gotten some really beautiful, excellent quality cars from this location. Ask for Daniel for a really friendly, knowledgeable and just down right awesome sales guy! Thank you Daniel for yet another beautiful car!

LM
Review №63

Wonderful people and we never felt pressured. The contrary we worked with James Goldman late on a Friday and he went above and beyond to help us out. He knew what price range we were looking at and what payments we could afford and made it happen. I cant say enough. He never pressured us, he was so polite and just a great person in general. The rest of the staff at Volvo does not stay behind, they were just great and so attentive.

St
Review №64

If you want a professional who also has a great personality to work with while spending the bulk of your day to purchase a vehicle, I recommend Dan all the way all day!!! He is so wonderful to deal with and will patiently answer all of your questions and then some. If I could give 10 stars I would. Thanks Dan for making our experience great!

Ma
Review №65

Best place to buy a car. Office staff great

Jo
Review №66

I was in touch with George via the phone in advance of going to Tucson to purchase the car. He was very attentive and responsive and answered all of my questions. We connected because he is from New York like my father and are fans of the New York Giants. George made the process fun, professional and easy! Once I arrived at the dealership and worked with Ammar on financing. Ammar was such a cool guy and we talked about our baby girls. He was able to answer all our questions and we appreciate him breaking down the extended warranty that we purchased. Last but not least, Steven was extremely informative on all the great features of our XC90. He walked us through the fantastic touch system and was extremely thorough.

Fe
Review №67

James was a great salesman, he fought for the deal I asked and I bought my dream car! 10/10 would recommend shopping with Volvo Cars Tucson! Everyone was a pleasure to meet.

Al
Review №68

Poor customer service at the parts dept.Very disappointed of manners and lack of knowledge of CSR personnel

Pa
Review №69

I saw a pre-owned 2018 Toyota Tacoma, with only 22,000 miles on-line that looked like a truck that I would like to look at. I called Volvo Cars of Tucson and James Golden told me about the truck and moved it off the front so I would have a better chance of someone not buying it from under me. We worked out a deal with me trading in my 2005 Toyota Tacoma with 291,000 miles. I my wife and I truly enjoyed working with James and other Volvo Cars of Tucson.

Ma
Review №70

This will be my second review of Volvo Cars. I scheduled my car for a certified, pre-owned vehicle inspection, and I was pleased to receive excellent service. Beginning with Chris Beittenmiller at intake, and culminating with a detailed explanation from Chris Devonshire. Rolando Balance was particularly helpful in providing me with an adequate vehicle during the thorough process. I forgot my jacket in this vehicle, and many in sales were instrumental in recovering it for me. Unfortunately, I am unable to name all of them. Overall, quite a satisfying experience, and my vehicle is running perfectly.

Le
Review №71

We recently purchased our 3rd Volvo from Volvo Cars of Tucson. What a pleasure working with Daniel Willis on this purchase. He is extremely knowlegable and helpful and we would go out of our way to ensure he is the one to assist us with future purchases.

Co
Review №72

Volvo of Tucson has a great team! Our sales rep Marty Garcia was very professional from start to finish. We also had the pleasure of working with Rob Waterman, who very informative and patient during our decision making. He answered all our questions and gave us the time we needed to move forward with the purchase of our XC90. Ammar Jafferi closed our deal and again, no pressure, very informative and professional. Really a great car buying experience from start to finish!! We love our XC90!Thank you from the Christiansen family.

Jo
Review №73

My son and I went to Volvo to buy his first financed car. Daniel the salesman made our car buying experience painless and quite enjoyable. I highly recommend Daniel and Volvo. I will definitely return for my next vehicle purchase.

Ra
Review №74

Volvo cars Tucson was the best car buying experience I have ever had. James Golden was easy to work with and had that can do attitude. I inquired about a car at 10:00am on a Saturday and James had it loaded on a truck to Texas by 6:00pm same day. I would gladly recommend my friends and family to work with James and his associates at Volvo Cars Tucson.R. Sanchez

Ga
Review №75

Daniel was a delight to work with, he was very helpful in getting me what I needed. He was professional, efficient and quick! I would definitely and highly recommend him to others.

Ve
Review №76

Let me just say....WOW! There are car dealerships out there that truly treat you with great customer service and dont try to rob you. I know they are business and need to make money, but they dont feel crooked and shoddy.James Golden was our salesperson and he was very knowledgeable about the cars. We wanted a Audi or Mazda CX5, but they had horrible customer service. The Volvo manager was even better, he met my entire family and made you feel like a part of his Volvo team. On the other hand, the Mazda Manager, from the the east side dealership, was too quick and pushy with me, quickly lost my business.Bottom-line: Go see James and get a Volvo, my wife loves her new birthday present.

My
Review №77

My Son was looking for a car, we went to see Si Marty Garcia. He and his staff went above and beyond to make my Sons dream come true. He got a great car (almost new) at a great price, First Time Buyer program and took his time to walk him through the process. Michael is so happy and we have Marty Garcia to thank for it. Anybody looking for a great vehicle and are leary of where to go, then go see Si Marty Garcia, he is someone you can trust! Thank you Marty Garcia, youre the best!! God bless you for your help and time...!!

Eu
Review №78

Sammy is the best! She is professional, caring and has extensive knowledge! The entire team was awesome. A pleasant experience!

Mi
Review №79

Adam and the service team have exceeded our expectations once again. His is very thorough in his explanations of what the vehicle needs and why. We highly recommend anybody needing Volvo service to utilize this great dealership.

Ly
Review №80

Today I bought a used Jeep latitude from Volvo Cars of Tucson.It was the best experience Ive ever had. Im 62 and have bought a few cars in my time.My salesman was Bill Ellsworth. He was amazing. No haggling. No stress. Everything was handled when I got there. I signed papers.The financacing was handled by the finance manager.Ammar Jafferi .Again everything was done. And alI had to do was sign papers.No stress. Perfect.Thank you bothI LOVE MY NEW JEEP

Ha
Review №81

We will never shop here again for a car. We had agreed to buy a vehicle from Marland. We test drove and then sat in his office when he even let me get far enough to say, Youve got a deal. I then asked if I could step aside to make a call before signing papers. Was on the phone for 30 seconds max. When I turned around he reported that someone else bought the car over the phone from another salesman while I was on the phone. He promised he would contact us the following week with a similar car at a similar value....never heard back. He really screwed us over. Will never return and recommended to all my family to not do business with this dealership. I recommend you dont either.

Ko
Review №82

In the short time I worked with Sebastian, I was extremely impressed. I knew the exact vehicle I wanted so finding it was easy, however, it was at the top of my budget. Seeing the numbers didn’t sit well with me, Sebastian was able to get the monthly payment down making the vehicle perfect. Even after taking the vehicle home and noticing a small issue, Sebastian did everything in his power to rectify it and he made it right. Thank you Sebastian for all your help in getting me a beautiful SUV!

Mi
Review №83

Rave for the Service Dept. I write service for another Dealership in town, so my expectations are high! Adams customer service was impeccable. They diagnosed and repaired an issue no one else could, in a timely fashion, at a great price. 10/10 would recommend

Ke
Review №84

I went in Saturday to purchase a pre-owned differently branded vehicle, and I couldnt have been treated better by every single employee I encountered. I can only imagine the experience would have been the same or better had I been fortunate enough to have been seeking a new vehicle. Every part of the process from explanations, test drive, and purchase discussions was clear, straightforward, and I was treated as a person they cared about rather than a mark on a sales tally sheet. They have definitely earned future business from me. Having experienced a much worse experience shopping in some metro-Pheonix dealerships, it is refreshing to know I can save the trip next time and and stay local and have the experience be much easier on my time and sanity. Thanks a bunch, Volvo of Tucson!

To
Review №85

Marty was excellent, helpful and patient with my needs for a car. There was ZERO PRESSURE from him and he was absolutely just doing his best to find somthing that fit my needs. He has a lot of experience and uses it to help people. Volvo its self had a great selection of used in New cars the staff was friendly helpful. I hosntly felt valued. I had been looking for weeks and every dealer ship I went to made me more stressed out.Highly recommended this dealership. If you have the chance ask for Marty!If you see this Marty, Thank you again for your help!

EL
Review №86

As we all know if your a Volvo lover “once you’ve been to Oz you can’t go back to Kansas....Having said that, we just moved to Tucson, hot, yes indeed...from the Northwest, okay, see such beauty after the heat...We walked into Tucson Volvo and met Marty, oh yes, professional, astute, paid attention to detail and honest.I was so grumpy, didn’t even know why we were out looking for a car.He set the stage, and addressed all our concerns with honesty and dignity. Rare in the car business....I trusted what he said and knew he was going to give us the best deal with quality of a Volvo that made us feel secure....Thank you Marty, I would refer you to anyone who knows Oz!!

Da
Review №87

Let me start off by saying my wife is no easy sale. Shes very comfortable with saying NO. As cliche as it sounds, Marty Garcia managed to go above and beyond to get her to say yes to an offer she just could not refuse! Typically salesmen have the reputations being sharks. Not once did we feel that way with Marty. He was charismatic, patient, and very attentive. We went home, ate a sandwich, and still Marty continued to work on our deal. We went back to Volvo ready to sign the papers! If youre looking for someone who is genuinely going to work for you, ask for Marty Garcia. His ability to provide you with the best customer service was exceptional. Our experience was hands down 10/10. Thanks Marty!Beep! Beep

he
Review №88

Treated with respect and they went out of their way to work with me. Would recommend to any one. James Golden and Daniel Willis were great.

Je
Review №89

I had a great experience at Volvo! Sebastian is phenomenal, kind, caring and absolutely respectful. Sebastian listened to mine and my little sisters wants and needs for her first vehicle. He understood what we were looking for and showed us our options and hit the nail on the head! We were very impressed with the service we received from Sebastian, the Manager and the GM! The team was professional and honest! This was the 3rd vehicle my family has purchased from Volvo. I will continue to come here in the future!I definitely recommend Volvo Tucson and make sure to ask for Sebastian😊

Ri
Review №90

My wife and I had our best experience ever at a car dealership yesterday. We are in Tucson for the winter and will be buying a car when we return to Massachusetts. Were using our free time to visit dealers, check out cars and see colors in person. Yesterday at Volvo Cars Tucson we were quickly welcomed by salesperson Marshall Taylor. I immediately told him our situation, and that any car we buy, well buy in Massachusetts. No problem, he replied, and proceeded to spend more than hour with us showing us the model were interested in, explaining the trim levels and features...and insisting we take a test drive! All from a salesman who knew he wouldnt make a sale! Well, he did sell us on the car and he did make us strong advocates for Volvo of Tucson. Marshall is a great ambassador for Volvo and his dealership and I recommend seeking him out if you are in the market for a new car.

Mi
Review №91

Daniel, Rick and their team are top notch professionals with a true passion to help people from start to finish. I really appreciate the level of service provided and would highly recommend them to anyone.

Mi
Review №92

Maryland Saul showed my wife and I the XC40 today. I have to say I usually hate car sales people however Marland was just like talking to a friend. Very informative, easy going, not pushy or condescending. Thanks for a great experience!

Na
Review №93

Marty was excellent! We bought the car online and had it shipped to California. Marty was there every step along the way and helped me through the entire process. The Volvo XC90 arrived and it’s absoultely beautiful, everything I could have dreamed of! Thanks again Marty!

Ma
Review №94

Definitely recommend this dealership! Marty was such a pleasure to work with! If we could give more than 5 starts we would! Nothing better than knowing you’re in good hands & you’re getting an honest deal. Marty was very helpful and we knew he was doing his very best to help us get into our dream vehicles. Marty never gave up and fought for the deal he believed we deserved.Thank you to the Tucson Volvo team but an even bigger thank you to Marty!Our dreams wouldn’t have came true without his help.Martha & Danny Quijada

Gl
Review №95

We received excellent customer service from Daniel Willis. Very personal and caring. We will definitely work with him on our next car purchase which we are currently looking for another vehicle! Keep up the great work!!!!

Jo
Review №96

One of the best dealership experience I have had so far! Salesman Daniel Willis and Sales Manager Martin Gonzales went out of their way to help us purchase our new car. They made sure to meet our expectations. Super happy with the new car and pleased with the experience.If in search for a new car, please ask for Daniel Willis and you will be in great hands!

Ky
Review №97

Everyone we have dealt with at Volvo Tucson has been a dream to work with, from our car salesmen Bill to their finance department with Ammar. Everyone was so kind and we have had a great experience buying a car with them. They stand behind their cars and have a great service department that went above and beyond our expectations. Thank you Volvo Tucson!

Jo
Review №98

Good deal.. look for Chris

dy
Review №99

Best salesman there without a doubt is Marty. He wont try and make you pay more than you should. Very professional and I recommend everyone go through him.

Ab
Review №100

Purchased a vehicle almost a month ago, and have not been able to drive it the past 3 weeks due to it being in and out of the shop for stalling while driving. This is both very dangerous and inconvenient. Luckily they are trying to take care of repairs, but I still regret purchasing this vehicle.

Information
90 Photos
100 Comments
4.5 Rating
  • Address:831 W Wetmore Rd, Tucson, AZ 85705, United States
  • Site:http://volvocarstucson.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 520-867-9014
Categories
  • Volvo dealer
  • Car dealer
  • Car finance and loan company
  • Car manufacturer
  • Electric vehicle charging station
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:Closed
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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