Always thorough and honest about repairs. Walk you through anything else they noticed along the way. Have had 3 repairs so far and all excellent service plus affordable.

Took my Subaru in for repair from a pack rat infestation. Great experience, very communicative and friendly staff, very thorough with the job they did. Will 100% use them again.

Jackie and Shelly were wonderful to work with, so helpful, informative, and kind. My van feels like a brand new car! They did incredible work. Will definitely return for future services! Thanks so much JayBees!

I would absolutely recommend Jaybees to any one looking to come into contact with friendly, helpful and informative car maintenance and repair professionals. The service was prompt and the wait times were minimal. Pricing is fair, and the quality of the work done is, in my opinion, top tier. I will be making most of my appointments with this crew moving forward, and highly appreciate their services. Not only are all of the workers here professional, they all genuinely care about providing each customer with a detailed breakdown of what each vehicular issue is, and do their absolute best to get if fixed properly. I am more than satisfied with their quality of service.

What an awesome experience!! I cant believe I said that about auto repair. But this group made it possible and enjoyable. They are very friendly from the get go as expected from a business. But they went above and beyond by keeping me informed and staying late to finish my truck. They are honest and hard working and by the end of the day I had my 98 Toyota running great again. They even added a quart of oil and filled the washer fluid. I am very grateful to do business with a place like this. Especially during the current times. They are models of friendliness business etiquette and integrity.Thank you

Pretty much the best auto mechanic business I’ve ever used.

Awesome place! Highly recommend.Trustworthy, kind and efficient!!

THE BEST AUTO REPAIR FACILITY IN TUCSON! PERIOD!This is the place to get any car, truck, or other automobile serviced or repaired. Its also a woman owned and operated business. Jacqui Harry is the owner, and this service facility has been in business for decades. (Yes, I said DECADES!) It has been voted best auto repair facility in Tucson by the Tucson Weekly. I personally worked there 15 years ago or so, and I can tell you quite honestly, that in my entire career in the vehicle repair industry (Im 62), I have NEVER seen another business of any kind that is more honest and reliable, NONE! This is not a biased review, its simply a fact. The owner actually pays her technicians to take multiple auto service seminars annually, as well as paying for the classs themselves. This means her technicians not only have well over a century of combined experience in all aspects of auto repair, but are current and up to date on all the latest and best technologys and methods. I have never seen anyone more honest with their customers. If you have a tight budget, theyll tell you what MUST be done, and give you estimates on anything else you should be concerned about, with absolutely no pressure to pay more than you can afford. They will make sure you completely understand the problem, as well as what they are going to do in order to repair the problem, even if you have absolutely NO mechanical expertise whatsoever. They do not expect you to self diagnose the problem before you bring it to them. In other words, its okay to come in and say its making a weird squeaking noise from somewhere underneath when I drive, and something is leaving a stain on my garage floor under the left front corner, and my dash lights dont work. They are the friendliest people you would ever want to meet, and they not only have a nice cool waiting room, but they will shuttle you somewhere else if you want to drop your car off for service, and be dropped off, and picked up somewhere else when its done!NOTE:While you are there, you might want to pay a visit to Henrys Hair Studio located inside the Jay Bees waiting room. They are equally as skilled, virtuous and friendly in their business!

These folks fixed my 15 year old car and it is now running beautifully! Really outstanding service. They give lots of updates and really investigate the problem so you have confidence in their diagnosis and recommendations. I am super pleased!

Welcoming, friendly people who remember their customers and seem genuinely interested, perform good efficient service at reasonable prices. They don’t perform services not needed. I’ve only used them twice but they will be my go-to for all future auto service. It’s important to deal with people I feel I can trust! Very pleased to have found them.

To expensive for services i was getting my engine replaced called for estimate and was told it would be 6k to 7k every were else between 2500 to 3500

Got my car serviced I am very satisfied overall with their service.

Top notch customer service, incredibly knowledgeable staff. Trustworthy to boot!

They have the best customer service i have seen. Both young lady was very nice and answer every question. My car runs awesome. And will be recommending this place to anybody that need their car work on.

We have always had great service from Jay Bees.

I have been ripped-off so many times by mechanics. JayBees actually fixed my car for FREE because the part was under warranty, which I had no idea and expected to pay a lot. This is the most honest place ever!!! This shop has the most integrity and will simply not screw you over. Never have I had such a GREAT experience!!! Thank- you soooo much Jacqui, Shelly, Doug and all of your staff. YOU GUYS ROCK!!!

Good folks, terrific service at a fair price!

Always great service at a great price. Dont go anywhere else.

Honest people doing amazing work. If you live anywhere close to the east side of Tucson you want to go here for auto repairs.

I am a longtime customer! JayBees is awesome. If you want honest and great maintenance with your autos go to JayBees!

Jay bees auto service very good good price and very nice friendly people working there

Had a wonderful experience here. Prices were great and customer service was more than I could ask for from a privately owned mechanic shop. They make everyone feel like family. I would highly recommend this shop to anyone who needs work done.

They do great work, theyre fair and honest, and theyre continuing to keep people safe by wearing masks and wiping things down.

I have been a customer for a long time. I have to admit though I was having a starting issue with my 1991 Toyota Pickup that other mechanics and JayBees could not figure out. I thought I was going crazy because when I would tell other mechanics and Jaybees about the problem, when they would try to see what the issue was, the truck always started. Over the course of years I had 2 starters replaced. 1 was at another repair shop and the 2nd time was with Jaybees. Was informed that the problem was the starter but, when replacing the starter, the issue of starting never seemed to get fixed I was getting very frustrated because I was told I need a new battery and I know it is not the battery becasue it is new.I have to admit at one point in time I was looking for a new mechanic that could finally figure out what was going on becasue this starting issue was becoming a major problem. Would not start sometimes for 2 hours and then start right up!Well as timing could not be worse, the starting issue became where the truck would not start at all. I had to have it towed to Jaybees and told Jacqui the starting issue again. Fortunately since I had replaced the starter a year ago it was under warranty.Jacqui called a couple days later and informed me of the problem which I thought this time it sounds like they finally found the problem.When I went to pick up my Truck I asked Jacqui what the problem was and she informed me, that there was an issue on the inner parts of the starter, and she showed and explained to me what the problem was so I understood it. Because my truck is a 1991 cannot get a new starter from the dealer so had to replace with a rebuilt one. Jacqui informed me because of the rebuilt one the problem that happend with my starter can happen, and they found out it.All I can say is that I am finally relieved and not feeling crazy because this seemed to fix my starting issue.Jaybees also has great customer Service and they never turned me away becasue of my Toyota Truck being older where I was finding that other shops would not work on it because it was.All I can say is even though I doubted them, They were the ones that figured it out and I felt like Jaqui made it right!

Excellent service and workmanship. A little pricey, but great mechanics. Friendly and efficient office personnel.

Very professional. During this pandemic, I felt very safe and reassured going here. They are very thorough and clean with your vehicle care as well as health wise. Thank you JayBees.

*******PLEASE DONT GO HERE!*****“They treat people like dogs”😑Did not receive the amount of service for the price. I Was charged $175 for a diagnostic fee which I was not guaranteed would fix the issue. I was forced to push my car to the street to fix my vehicle myself because they won’t budge for part price and replace a part I purchased myself. No compassion or remorse for my situation. Robbery. Do NOT ever go here. 👍🏼💯**after you held for my car for ransom. . .I was left with no choice but to pay. You know it’s funny, how pleasant people are over the Internet, but where was this in person. I explained my situation and you robbed me with a smile and a programmed response. :-0I came off the faith of a good review and rating, but I spoke truth, and I will continue to speak truth about you’re operation. . . You treat people like dogs. Thanks for the Advice. NOT. 😑

The absolute nicest staff! They are always honest about whats going on with fair pricing. Seriously, as someone who does not know cars at all, I never worry about feeling like Im going to be lied to so I spend more on car repairs that I dont need like I do at the big-name chains. Theyre incredibly knowledgeable, so even someone like me can describe the issues with whatever is going on with my car and theyll figure it out. (Plus, they dont laugh at you if you sound a little silly when you describe the issue.)

Woman-owned, no nonsense, extremely patient and kind staff!

Rodney(at desk) is So Helpful & JJohn(mechanic) is AMAZING!! The only place Ill go now 4 great work without the worry of getting ripped off. Like so many do, especially when seeing a woman come n alone. No fears!♥️

Best place in town

Jay bees is one of the finest oldest repair shops here in Tucson. Ive known Jackie since I was about 4-5 yrs old, she used to work for Virgil back when it was Virgils Complete Auto Supply back in the 60s and 70s. My dad used to have one of the Towing services and he did all their towing. But theyve been in Tucson for decades, they provide the BEST OVERALL diagnosis and repair..if I ever need something done RIGHT THE FIRST TIME, its Jackie and Shelley at Jay bees! !!!!

If you are not a mechanic and want to understand exactly what is going on with your car, I would recommend JayBees. I have used them for roughly 15 years. Their prices seem fair and they explain things in a way that is clear to non-mechanics. If there is a problem, you get a phone call and are advised of the urgency and safety concerns; then you will be apprised of any options you may have and the costs. I have never walked away wondering what I just paid for or why.

Jay Bee’s is the only place I will ever take my car, they are the absolute best! Specifically, in July I had a check engine light on that would not allow me to pass emissions, and after I could not troubleshoot the problem myself I took it to their shop. The staff are so friendly and considerate, and really listened to and noted the work that I had already done to my car. They were diligent in locating the problem and I had my car back in 2 days, then passed emissions beautifully. The best part about their service is I received an extremely detailed summary of all testing and troubleshooting they had done throughout the process (literally, almost an entire page of notes!)—as someone who works on my own car when I can, this is a substantial courtesy as I can use it for reference when future issues arise with my vehicle. When all was fixed, the cost was substantially lower than the original cost projection—I immensely appreciate that they did not take advantage by adding unnecessary parts or labor to the final cost (and I have to say, this is the first time in my life a mechanic has called me to tell me that the cost was actually going to be much lower than potentially expected!).After years of bouncing back and forth between untrustworthy mechanics, I am elated to have found Jay Bee’s. They have worked on my car three times now, and every time has been an absolutely positive experience. I cannot give them enough praise for their work, and even beyond that for their stellar customer service skills. I would recommend Jay Bee’s to anyone, and do so every chance I get.

I met Virgil about 3 years ago. He had already retired but was kind enough to look at one of my two Buicks. He fixed the problem with the car and was very honest and reliable. I called him about 2 weeks ago and he told me about JayBees. I had my car towed to them and, the problem was diagnosed and fixed. I am now going to take my 2nd Buick to them and see what they have to say. HIGHLY RECOMMEND them for their HONESTY AND INTEGRITY! There are TOO MANY BUSINESSES THAT LACK INTEGRITY! This is definitely not one of them! Thank you to Shelley and the ENTIRE STAFF AT JayBees!!

If you need to have your car serviced this is the best place in town there Fair they always do it right and no matter what the customer always comes first thank you JBs for great customer service

Best customer service!I had always felt like the staff cared when I took my truck in for regular maintenance at Jay Bees. Now I know firsthand that the service is great.I had a problem after 5pm, just before a holiday, and I crossed my fingers and called in the hopes that someone would pick up. Not only did they answer, they put a mechanic on the line to walk me through a workaround that would keep me driving through the holiday weekend until the proper part could be obtained. Thanks for going above and beyond.

The people at Jay Bees are incredibly helpful and honest. As a woman, Im used to being talked down to because its assumed I wont understand. Shelly specifically always makes sure I understand the problems and the options for repair. They also have a courtesy shuttle so I can get a ride to my friends house and dont have to pay for another ride option. I will never go anywhere else to get my car fixed.

These guys are HORRIBLE! I can say this a million times! They were yelling and the customer care is HORRIBLE! Never come to this place. They treat people like dogs. I HIGHLY Encourage you not to come here. This is the terriblist place I have been in since I have lived in The US.

Jackie and Doug both are amazing. Most trustworthy auto mechanic Ive found. Time and time again they prove this to me.

Great service and an amazing staff. They very patiently walked me through the steps they took to diagnose, troubleshoot and resolve my cars issues.

Awesome people and ASE certified mechanics on site I own tow trucks and do insurance work until into these guys a few times a month I would definitely recommend them

Great service. Finally, an auto shop that doesnt try to take advantage. Great reputation!

Best folks for honest car servicing!

I trust Jaybees with my work trucks and personal vehicles. They communicate well and have real integrity...standing behind their work.All of the bad things you hear about auto repair shops.....just dont happen here! Jaybees has been my Go To auto repair for years. They are great people with ethical business practices, I wouldnt take my business anywhere else.

Great they call to follow up with any work.

Fair prices and they do the little extra things to make sure your car or truck is fixed and safe.

Great people here...!!! With the best customer service Always a pleasure seeing them

Good service, friendly people, no upselling.

Ive been going to Jay Bees for 28 years. Excellent service. Trustworthy!!!!!!!!!

Love Jay Bees! Honest and reliable. Highly recommend.

They will rip you off if youre elderly!!

Knowledgeable, honest car mechanics

Great customer service!

Great service and honest prices

The people Ive had contacted with are very friendly and my husband trusts their work.

Shelly-Jackie-&Doug....your the BEST!!

My family has been going to Jay Bees for decades (yes, decades) and we trust them implicitly. (Woman owened and operated if that makes a difference to you.)

Not too impressed. Too expensive too

Great service

Great service

Skilled mechanics courteous

Rip off

Good cars

Rip off