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GARY KNUREK INC
1973 Livernois Rd, Troy, MI 48084, United States
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GARY KNUREK INC
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El
Review №1

Top notch shop. I would highly recommend this place to anybody that needs auto repair work. They are fast and have great customer service.

De
Review №2

As they have proven over and over, Gary Knurek proves to be the areas #1 go to place for any service for your auto. Had our oil changed, in and out within an hour. 2 thumbs-up for Chuck, Gary Jr. and the entire team. Thanks guys, Rick Irving.

Ke
Review №3

Where I have gone for past 5 years to repair my aging Buick. These guys are stellar: fair to a fault, quick and great customer service. If they can’t fix it or don’t know what’s wrong, there’s typically no charge. I can’t recommend them highly enough.

Jo
Review №4

Our long time mechanic retired and recommended this shop. Very good experience. Fast, efficient and honest. Definitely will be returning in the future!

Ro
Review №5

I absolutely love the staff here. As a woman, it can be hard to find a repair shop that wont take advantage of you. This repair shop is woman-friendly. They explain everything in great detail.I can trust that what theyre telling me is fact.

Ni
Review №6

Highly recommended. Very friendly, Knowledgeable helpful and fair. Got me in and out quickly even though they were busy. Hard to find honest mechanics these days.

Na
Review №7

I received prompt courteous and professional customer service. The staff were very friendly and accommodating.

Mi
Review №8

Great service, always friendly, and fair and able to accommodate my schedule. Wonderful people and great service.

Ja
Review №9

The best place to take your car for fast quality accurate service for any problem and a great team of professionals who make it a friendly place and they back up their work 100%.

Lo
Review №10

My family has been going here for 4 years now an this is definitely a family business genuinely good people looking to help, quality work everytime cant put a price on peace at mind

Je
Review №11

Do not bring your car here! They do not stand by their work and you could pay dearly. Gary Knurek Goodyear destroyed our car and offered us nothing in compensation.We brought our 4Runner in on 9/3/2020 to have the timing belt replaced and the cooling system overhauled. My first time driving the car and less than 100 miles after Goodyear fixed it, the engine overheated and blew the head gasket.Gark Knurek Goodyear claimed that the overheating was unrelated to any repairs that they performed, even though they overhauled the entire cooling system. 3 other mechanics have since looked at the car and verified that the cause was in fact an issue with the cooling system.As a result, we have had to scrap the car and buy a new one. A $15,000 mistake I will not be making again.We had previously used them for at least 15 years. They used to be a stand up and friendly mechanic for us, but not so any more.

To
Review №12

Great customer service.

Na
Review №13

The service, staff and work are incredible!!! We were leaving for a road trip but got a flat tire. Gary and his team got us in ASAP, fixed the issue and set us on our way in less than 30 minutes. I normally go to Belle Tire and they couldn’t help me until the follow day. You made a new loyal customer today! Thank you so much! I’m so happy to support your family owned business!

Ad
Review №14

Wonderful customer service! Honest and knowledgeable.

Ka
Review №15

Excellent customer service. Gary and Chuck are knowledgeable and professional. I moved 40 miles away and still come here. Wouldn’t go anywhere else.

La
Review №16

They do great work, they are efficient with the completion of the work and pricing is fair for all new parts.

As
Review №17

Thank you so much for the service and your awesome customer service; also your efficiency. You all are truly amazing and I’m so happy I took my car to you specifically. I am forever grateful and will recommend your shop to everyone I know that needs service.

Ro
Review №18

Today was our first experience here. Since Phil Cavill sold to Pep Boys a couple of years ago weve been looking for a new garage. Tried three. Wasnt satisfied. Read reviews here and decided to try. They could not have been better! Great service! Immediately found the problem and fixed it in just a couple of hours. Very impressed. We have found our new garage!

Se
Review №19

Fantastic experience. Brought my car in after the radiator began leaking, they were able to give me an estimate within an hour and managed to replace the entire cooling system by the end of the day for a fantastic price!

ji
Review №20

Very bad service . If there is zero star otherwise negative I will give surelyBoth assistant manager not giving good service and they just talking roughly thats not the right way to treat customer

Ch
Review №21

Great service. Needed an alignment. Finished the alignment in less than 90 minutes. Car returned very clean.

Do
Review №22

Decent service. Im disappointed that my factory coolant was replaced with some universal stuff and the original spring clamp was removed and a hose clamp installed, all without replacing the thermostat. The alignment seems fine but a little pricey considering they only did the toe adjustment on 2 wheels.

Mi
Review №23

10 years ago I was in need of a new mechanic. Wow on all levevels. Customer service, great explanation of services done and what is needed next. I trust them and recommend them always. Honest people and honest prices.

S.
Review №24

I had a few families that have been going here for decades who recommended us to them. I couldnt have been more happy! So honest and up front with customers, family owned, they have a cute shop dog and did I mention that they were super honest yet? I cant recommend them high enough!

Ja
Review №25

Totally recommend!! Professional staff, great customer service! A very welcoming atmosphere! I have found my go-to place!

Jo
Review №26

Always great!

Ty
Review №27

I slid into a curb one day pulling into work and bent my rear tie rod. I first went to another shop and was told it’s gonna cost around $1500 for parts. That didn’t seem right to me especially because my car still drove completely fine. My friend recommended Gary Knurek Goodyear to me. They are the best! I took my car in the next day, not only did they quote 1/3rd of the price. But my car fixed the same day! I will definitely be returning for any future repairs and maintenance.

Ro
Review №28

Took my vehicle in first thing in the morning and it was finished just after lunch. Great job and I’m pleased with the service and the price. This is the location that the company uses for all of the trucks and cars in the fleet. Thanks for the work you do. Chuck took care of me on this visit. Thanks

Ma
Review №29

I cant say enough about their incredible customer service. They went way above and beyond and Im thrilled I came here for my tire replacement.

Sh
Review №30

Love this place! Fair prices and friendly, personable service. They never surprise you with stuff but will tell you about things coming in the future that you need to budget for (ex brakes) so you can be prepared.

Wi
Review №31

Gary & his staff were incredible! My car was in a flood & was Undriveable, I got it towed to their shop and it was up & running within a couple hours. Excellent customer & couldn’t asked for a better experience!

Cl
Review №32

Great guys. Job done on time!

k
Review №33

Fast and good👍🏻 and price is reasonable!

t
Review №34

Gary and the staff are great people who provide great service at a reasonable price. It is great to have someone we can trust to work on our vehicles.

bi
Review №35

Good service and great prices on tires!

Ha
Review №36

Great family owned business! I recommend them for your auto service needs!

Fr
Review №37

Friendly staff and always does a great job with company vehicles

Ha
Review №38

These guys, Gary Sr., Gary Jr. and Chuck are legit. Called yesterday morning around 9, they recommended a great tire and got them in stock by noon in a snow blizzard. Quoted a time for install and met it, all while being nice and friendly. Performed an alignment and said it was perfect even when they could have told me otherwise and I would have never known. Legit! The real deal. They have my lifelong business. Thank you guys!

Ma
Review №39

We have had our share of aggressive auto shops trying to up and oversell service, but this is not one of them. Gary and his staff not only know what they are doing and are totally honest, they have taken great steps to help us keep our old autos running good without putting unneccessary money into them. We drive out of our way to go to this Goodyear dealer and appreciate the personal and honest service. Thank you!

Do
Review №40

Previous experiences were 5 ☆. Had to edit due to gross negligence at previous visit and how that situation was handled today. Took my car in for an oil change and tire rotation. Asked them to diagnose noise car was making. In the same amount of time that a normal visit for rotation, I was told the sound was due to a belt that was worn. A little while later took the car back in because the belt snapped, and found out that the air conditioner compressor just shredded apart. Now that I knew the part name, a 30 second Google search led me to multiple videos thats named the air compressor pulley system as the culprit of the noise. In other words the mechanic did not do his due diligence to diagnose the car correctly. When I asked about this, all I got was a generic there must not have been evidence present when inspected, even though the noise was present every single time the car turned on. Its unfortunate, because I would have completely recommended this shop to anyone who asked previous to this visit. It takes the handling of one situation, such bad business practice, to change the way I view this place. No responsibility was taken at all for the mechanics lack of quality in his work. Ridiculous. Nice and polite, but they definitely dropped the ball on this one, and failed to pick it up when confronted with the issue. 1 star visit today, for sure. ☹☹☹☹☹☹☹

Bo
Review №41

I have always had a fear of dentists since a young age.This is the FIRST dentist Ive ever felt at ease with. All the staff there treated me like I was a long time patient even though only my first visit.My total treatment plan was thoroughly discussed. Ill be going back Soon & w/o any anxiety..Great dentist, & this comes from someone with severe panic & anxiety

Bo
Review №42

Best mechanic in town! So trustworthy. Anytime there is a larger issue (say engine) they dont charge you for diagnostic.

Br
Review №43

This place and all the people are great... They always make time for you no matter how busy or the problem. And I love that its family owned. I will always come back for more service and work. Thanks Senior and Junior... Brandi

Ge
Review №44

Gary and the boys always provide good service and speedy repairs. No reservations so get there early!

Jo
Review №45

Friendly, fast, and knowledgeable service! Never had a bad experience at this place. Always great service with good prices.

De
Review №46

Great place to go to get your car worked on.

st
Review №47

Wonderful people get the job they know what theyre doing family-owned great customer service I would highly recommend to go there for your tires and other vehicle needs

KB
Review №48

I was running late for an appointment in an area I wasnt familiar with when I realized I had a flat tire! LUCKY for me that it happened close to this shop. These guys got me in and out and on my way in 10 minutes. They even gave me directions to where I needed to....and a very generous discount.

Da
Review №49

Customer for 7 years. Gary and Chuck run the most trusted repair shop Ive ever been to. Theyre honest and they have speedy service and reasonable prices.My girlfriend recently took her car to another shop and they tried to up-sell her on all sorts of things that were running just fine. I went to Gary Goodyear for a second opinion and saved big bucks with their feedback. Your car is in good hands here.A+ customer service, speed, and most importantly *honesty*.

Je
Review №50

Excellent work on my car, friendly to us and family! Great price from an honest family business with fair prices!! Been going there 18 years!!

Mo
Review №51

Great staff and quick turnaround times. Definitely my favorite local auto shop!

Re
Review №52

Always honest, friendly, quick, and a pleasure to deal with! Youll never regret coming here!

Da
Review №53

They talk to you like a friend or family member, like theyve known you for years. Always friendly, always greet you with a smile. They never talk down to you. They are very honest. They have told me I dont need a particular repair on a couple different occasions. The prices are great too.

Do
Review №54

Ive been coming here for the past 15 years, and Gary and the crew have always seemed like family. Theyre always very honest and have given their time for free to help me out on many occasions. Its hard to find a shop with such integrity.

Je
Review №55

Very quick service. Good prices and super friendly and helpful.

Ve
Review №56

Gary and staff were extremely helpful and the prices were good!

Ly
Review №57

Got a flat on my way home from work today. Walked over from gas station next door where I had stopped to try to fill the tire with no luck. Was told they would be closing in about 5 minutes so they couldn’t do anything to help me. So I walked back to the gas station in my heels and suit and changed the tire to the spare myself. I will go anywhere but back there to get my tire repaired or replaced. If it were my business I would have helped, but my parents raised me right. And luckily I was also taught how to change a tire.

Ja
Review №58

Friendly, fast, and knowledgeable! Never had a bad experience here. Always great service with good prices.

D
Review №59

Ive been a customer since 2011 if Im not mistaken. Had personal cars and business cars repaired here. The service is outstanding - patience, clarity and straight shooting. I get all the information I need with explanations which is another way of saying they are very knowledgable. The work is great, if ever the issue was not resolved in the first visit they honored their work and warranty to make sure the source of the problem is found and resolved. The pricing is fair. I sense a lot of integrity and honesty from everyone working here whether it was at the front desk or a mechanic out the back. Im surprised there are not more reviews but then again Ive been guilty of not giving them a review because Ive not had anything to complain about them and most people remember to write reviews when there is a problem. Thank you guys. You come highly recommended to friends and family.

Cl
Review №60

There is a reason the reviews are all so good. The owners and employees of this business clearly care about their customers. You can see it on all their faces and in the attitudes of the employees. My family has been using Gary Knurek for over 8 years now and recommend them to everyone. Honest, prompt, fair and reliable are just some of the adjectives I would use to describe the people and organization.

Da
Review №61

Wonderful and friendly customer service. Mechanic work is phenomenal.

Ma
Review №62

Always great service!

To
Review №63

Update 9/26/19. Made appointment for tires at 7:30, I was rolling out at 8:30. Great price, personable service. Integrity is part of everything they do.

Ni
Review №64

This is the best place for quality auto mechanic services, good ethical service, and fair prices. I trust these guys with all personal vehicles and our commercial fleet of vans that travel across the state. Gary Knurek Goodyear is the best!

Mr
Review №65

The most honest auto mechanic and with the most integrity in the metro area that I know of. Been a loyal customer since 2011. Ive only the highest praise for them.

Je
Review №66

I will only go to Gary and Chuck for service. Great place, great crew all around.

Pe
Review №67

Outstanding service and customer relations. Chuck is so honest and fair, I would recommend this place to everyone. Definitely plan to go here for all my familys auto repair and service.

Am
Review №68

If you need a repair on your car this is the best place to go!!! Very honest and through. You wont get the run around. Great people!!!!

Be
Review №69

I am impressed with the staff, service, professionalism, and courtesy each and every time I take my car here. Theyre honest, very prompt, and are quick to tell you the truth about what you need to have done and what things might be able to wait. I will never go anywhere else again.

Da
Review №70

It is great to find an honest Auto service center. They do great work. I recommend Gary Knurek to all my family and friends. I would not go anywhere else.

Ma
Review №71

They give the best service! And their prices are great.

Ke
Review №72

I took my car in the day after New Year because the battery died. I was told they were to busy to get to the battery and I would have to try to bring the car back the following day ( I arrived after work around 5 oclock that day). As I was leaving Kris Volunteered to test the battery to make sure I would be able to drive the car the next morning. When the test told him I would most likely have to jump the battery in the morning, he offered to sell me a battery so I could change it out myself. I was more than willing to do that. I asked him to walk me through the steps of changing the battery. When he noticed I was not mechanically incline, he offered to quickly change the battery himself. I was very grateful for Kris willingness to help in the subzero temperature on such a busy day. I have been a customer for many years and plan to cont. to utilize the services at Gary Knurek for many years to come. Thank you for being accommodating and always willing to help.

iL
Review №73

Best in the world at what they do! Everyone is very kind and knowledgeable. Prices have always been fair as well. I will be a lifelong customer.

Gr
Review №74

Homeboy Chuck always hooks it up with a slappin deal

Ch
Review №75

I stopped by for new tires and was very impressed. I was in and out in less than 45 minutes. Everyone I talked with was very friendly and professional. I will definitely be returning for future business!

Sh
Review №76

You can trust this place! They are honest and always do an amazing job on any repairs Ive needed done.

Ak
Review №77

Great professional service done on my wifes car

To
Review №78

Best place for tires and auto repairs around. I highly recommend Gary Knurek Goodyear, I have done business with Gary for many years.

An
Review №79

Nice staff. Good service

He
Review №80

Most honest and affordable mechanic around!I dont go to anyone else,even for an oil change.

As
Review №81

Usually I have good experiences going to this location but for the last two times that I have been it seem as though customer service is going out the door. For me to travel so far to get service and to get there and be told that they close five hours early because of a cruise is ridiculous to me. When I originally called someone should have told me that they will be closing five hours early, because when I look online it still has the same hours, so I just thought it was inconsiderate of them to not tell me and I travel 45 minutes just to get there. That made me extremely upset and I most definitely wont be returning

Ch
Review №82

Great service, fast, super friendly staff, great communication, and I got to meet Honey (super adorable)! Thank you, I will be back!

Ed
Review №83

Friendly staff, and reasonable prices. You cant beat that.

Br
Review №84

Great shop with honest people. Ill definitely be a returning customer

Co
Review №85

Friendly people who offer full car repairs at fair prices. I would recommend their service.

Rh
Review №86

They were fast and friendly. Just needed my flat repaired and put back on. Very close to work. Walking distance.

Da
Review №87

Our family has relied on this skilled team for more than 20 years. Repairs, maintenance, tires - no reason to go anywhere else.

Pa
Review №88

Incredible service and a great dog to hang out with while your car is getting serviced.

St
Review №89

This is a great place for a fuel system tune-up for your vehicle

Cu
Review №90

Great service fair pricing

Ro
Review №91

Family friendly and good place for auto repair

Do
Review №92

I always take my vehicles here and have never been disappointed.

Pa
Review №93

Knowledgeable and friendly service staff. Cost for services is reasonable.

Ka
Review №94

Had considerable repairs to the suspension of my HHR. Called 7 different places in the area for quotes. Gary Knurek Goodyear had the lowest price and the best warranty. They got all the repairs done on a Saturday so I didnt have to miss any work. Gary was very nice and informative with the phone quote and Chuck was just as awesome when I dropped off my car and calling me with updates. I had a coupon for the alignment but they applied an extra coupon for the other suspension work and gave me a free wash coupon when it was all done. THEN I even got a thank you card in the mail a few days later. Amazing people. Absolutely will be going back to them with anything else my car needs.

Li
Review №95

Another skillful and time efficient repair by the tram at Garys!.

Je
Review №96

It was awesome they are the best thank you guys for all you do for me

Ni
Review №97

Very friendly, the best auto Care around.

Jo
Review №98

Knurek has serviced many car we own and they have treated us fairly. I would recommend Gary Knurek to my Grandma!

Al
Review №99

I now have ALL my service work for my car and my wifes care done by Gary Knurek, Inc. It is not the closest to where I work and 30 minutes from home but I have found the HONESTY and SUPERIOR CUSTOMER SERVICE so worth the extra distance and time to have Gary Knurek, Inc. do the work!!! - Allen Hyland

Di
Review №100

Honest fair prices. Love the dog honey.

Information
8 Photos
100 Comments
4.8 Rating
  • Address:1973 Livernois Rd, Troy, MI 48084, United States
  • Site:http://garyknurekautorepair.com/
  • Phone:+1 248-362-0350
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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