Dont come here for pokemon releases. Had 2 managers give me completely different stories about releases. One saying they never got the shipment and the other saying they sold it to people before even opening when I was waiting in line before opening and saw no one. Was there before the manager even showed up. Cant trust them after this
Probably the nicest gamestop Ive ever gone too.
Employee helped me to take advantage of my $5 monthly rewards offer, great service and attentive!
They had my daughters game available for her when she preordered it. They guy was super nice and talked to us both about her game and let us know about upcoming games.
Great experience very helpful workers
Good Customer service and nice games
Passionate employee
Amazing service, educational and friendly staff. I would recommend this store every time if i could. I hope they go back to normal business soon after the pandemic clears!!
It is awesome and deserves better.
Went there to pick up cyberpunk which was prepaid for my son very nice customer service
My new store, the game advisors are really nice and helpful specially Jesse and Luis .
When this store opened, I had to try it out. Thats when I met Letty. She has to be the most customer friendly person in the business. Letty is always ready to help me and my family. Thank you Letty for the expert help when it comes to our favorite gaming needs.
Friendly and knowledgeable staff!!!
Went to cancel an order and Return a used game that was over priced. When returning the game the employee said were not a rental service even though it was my first return and its their policy to give 7 days for any reason. When canceling my order the employee try to preasure me to get the game since it was cheap. When I looked for another game to buy their used game selection was limited and overpriced compared to other retailers who will give you the game for new, and cheaper without any rude comments or pressure. Btw they claim their number does not work so you cant cancel orders through phone here or ask questions.
Awesome service! They are always very kind!
Fast and friendly
Powerup Rewards Members and Exchanges BEWARE. Today I went to return/exchange (2) games both priced at $15.99 = $31.98 + CA sales tax $2.96 = $34.94I also had a $25.00 rewards certificate towards (1) item and a $15.00 rewards certificate towards (1) item.I picked up (3) games:(1) for $15.19 + CA sales tax $1.40 = $16.59(1) for $27.99 + CA sales tax $ $2.59 = $30.58(1) for $30.39 + CA sales tax $2.81 = $33.20First of all my $34.94 should have been credited and then the $33.20 game should have been deducted leaving me with a credit of $1.74Second my $15.00 rewards certificate should have been applied towards the $16.59 game leaving me with a credit of $.15Lastly my $25.00 rewards certificate should have been applied towards the $30.58 game leaving me with a balance due of $5.43.Instead the employee charged me a balance of $12.07 meaning I overpaid by $6.64 for no reason other than the store wanted to add more sales to the daily total and therefore decided to apply my certificates incorrectly and did not refund my original sales tax from the (2) original game purchase exchange.This is immoral and unethical and this employee should be ashamed.
Huge selection on games, great prices!Staff is full of knowledge from old gaming to new releases. Most importantly friendly!
Jesse very nice I like this place
Customer friendly and very quick service. Theyre great when it comes to finding the games i want and games i never thought to try.
Love this game stop so close to my house the workers are always friendly and fun to talk to about games :) I just love it
Great customer service, friendly advice. My favorite location and convenient to my house!
Wish they had more of a variety of games. I see a lot of games that I would be able to find easily in this place.
Great customer service so many game options.
This is one of the shittiest customer serivice of all the gamestops rude employees might as well not work there if your gonna act like theres a stick up your ass
The crew are rude and they lack to customer serviceI will not come to this branch again for any reasonThe computer was off and they tried to fix it I waited for long time and they didnt even smile or say sorryAfter long time one of them said she is sorry but she didnt mean it at all you can tell the way she said itGuys you are working to earn your living and customer service is not that hard!
Huge selection,good Prices, helpful staff . Always has the newest releases.
Never open
Its clean, i needed one in the area. People are always nice.
Great staff, super friendly
They told us a product was discontinued but we found it (repeatedly ) elsewhere, including other GameStops!
Thank god for online ordering
Great prices over regular stores.
Terrible
Great selection & fair prices
This place has most of the games that I want and like
No complaints.
Workers are great, but everything is a little over priced
Good service
Super annoying sales tactics
Good
Awesome place
They were a great help. They also did price match that was a big savings
You always find the game you are looking for and if not, you put it away before it comes out 🥰😊
10 of 10
Excellent signage