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Target Optical
101 N Cattlemen Rd, Sarasota, FL 34243, United States
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Target Optical

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Sa
Review №1

The staff is helpful and friendly they explained all my questions and options. The selection is great and lots of designers choices. Dawn was very professional.

ya
Review №2

I am happy to come every year to target Optical. The two assistants that speak Spanish are very kind and very knowledgeable about services provided. They help me and my two daughters.Gracias!

Gi
Review №3

I went to Target Optical to buy their business due to a horrible service from Optical outlet in 41.Maria helped my daughter picked out her glasses and and she was very attentive, patient, and gave us alot of options to choose without being pressured. We end up getting her glasses and my daughter cant wait to pick it up before school starts. I highly recommend this to anyone and their price stand by their products! Just bring your prescription and they will take care of you.

My
Review №4

My visit to Target Optical was great the staff wasVery pleasant and the Dr. was nice and told me someVery helpful things for my dry eyes

Mi
Review №5

I had a wonder experience yesterday! I had outstanding customer service! Craig assisted me my entire visit from the moment I walked in the door until I left he made me feel like the most important/cared for customer. He was extremely patient while I was having some insurance issues and went above and just beyond for me. 10/10 recommend target optical. If you have the time please wait for Craig to assist you he is wonderful!

Ca
Review №6

Ripped my contact on vacation and forgot a replacement pair. I dont normally go to Target optical because my hometown doesnt have one. Called and had my prescription sent over to them and they gave me a replacement trial contact and were so kind about it. Very grateful they were able to help when they definitely didnt have to.

Br
Review №7

Had a wonderful experience at target optical today with the helpful service from a kind and understanding optical technician in “Liz” or “Luce” who checked me out. Please, if I messed up the name I’m sorry. Either way my eyes are happy!

Lo
Review №8

Customer service was great, very professional and friendly. Would highly recommend.

Su
Review №9

Optician who helped with glasses choice, insurance, payment - she was wonderful! Professional, experienced and kind.Optical person who helped me when I pick up my glasses - she waited till closing for me to get there - so considerate!Happy with lens, and you have fabulous choices of frames.

Ga
Review №10

Staff at this site are the best. Dawn, Craig and the rest of the Team go out of their way to help you with a smile in their face. All are very knowledgeable on products sold and make suggestions on what might work best for the customer.

Iv
Review №11

I made my appointment two weeks ago, showed up early and waited 40 minutes without seeing the doctor. The staff seemed complacent with this and didn’t offer any relief. I would skip this establishment; big waste of time.

Au
Review №12

Great Customer Service! Quick, friendly, lovely service!

He
Review №13

I hate being this person but if I could give this appointment zero stars I would. I was going to buy contacts from the store but after my appointment with Dr. Derek Richardson I decided not to. Dr. Richardson has the worst bedside manner for an optometrist that I have ever experienced. He was short, unkind, did not ask me if I had any questions or concerns, and went through my appointment as quickly as possible because there were 3 other appointments happening simultaneously in addition to my own. I dont usually expect an eye appointment to last an hour and forty five minutes but this one did from check in to walking out the door and I didnt even order anything. Patients concerns should be paramount. I was treated like a burden to Dr. Richardson when I asked for the contacts I have been purchasing for ten years and he sighed and was upset that he had to open a new box to try the one he suggested. He could have explained to me why he was making this suggestion and to try it first then put me in my old ones if I didnt like it. He didnt do any of those things and simply said, Well I told you so. I have never felt more degraded by a doctor. I hope his manner improves because my vision is better due to his corrections; however, my concerns were not heard and I felt uncomfortable telling Dr. Richardson about any of them.

Ms
Review №14

Thank you Maria and Dawn for outstanding customer service. I was impressed by the cleanliness of the optical department and your friendly smiles (under masks of course)

Ka
Review №15

From the moment I arrived to when I left, my experience was amazing. The eye exam was quick & easy. Incredibly helpful while choosing new glasses, felt like I was amongst friends. It was nice for a change considering customer service these days is not all that great most places.

Da
Review №16

A little delay during the COVID-19 but they were really polite and patient with me calling every day I recommend for everyone

Me
Review №17

This place was horrible they didnt keep their word with guarantees and state that there are no charges but after coming to the appointment they ask for the charge. The staff there are all terrible and very rude and they dont work with the doctor. I dont recommend coming here! They only care about charging people money instead of helping the guest. This is disappointing since my sister needed her contacts and they werent willing to help or understand.

Me
Review №18

I had excellent care at target optical. Everyone is so friendly and Dr. Patel and his team were very thorough with the exam. I payed next to nothing for my glasses (partly because of insurance). I never would have though to go here if it weren’t for my friend. I’m so glad I went.

Na
Review №19

Dr. Collier was outstanding. The exam was fast, professional and the office is immaculate with brand new equipment. I was surprised. They carry higher end glasses (more expensive) as well as the lower and middle range you might expect at Target. Its less expensive than most stand-alone optical shops but not by much. At least there is 5% savings with Target card. Customer service is very good.

Gl
Review №20

Went to see if I was eligible through my insurance for glasses as I did last year and bought a pair. This time an older man looked up my information and immediately dismissed me telling me I was not eligible. I pushed for more information and found out I would be eligible in 4 days. This man was very short with me and when I asked about any glasses that might be on sale he told me that target no longer has sales on there glasses because they do a lot of business with the insurance company. No customer service at all with this guy. Not friendly at all and was arrogant. Would not recommend

ju
Review №21

I have had nothing but great experiences here. Between my husband and I we have purchased over 6 pair of glasses over the last few years and they have been wonderful and patient every time! I always buy the extended warranty and have changed glasses over the 1 year and no questions asked. Nothing but rave reviews here.

M
Review №22

Not good, was given the wrong price for exam over the phone. Drive half hour to come here.We are in the middle of a pandemic and they have no sanitizer and a guy with a caugh who wont cover his mouth... Had to leave.

ca
Review №23

Went there to get my yearly eye exam. Everyone was so helpful and knowledgeable about insurance and glasses.Dawn and everyone else that works there was just so amazing.

St
Review №24

I dont understand how a company could fail so bad in the only service they offer. If you want a fast, accurate, and a stress free experience, please dont waste your time like I did and have nothing to show for it. A month ago I went in to get my eye exam to see if my prescription has changed and to get two new pairs of glasses because my current pair broke. Right off the bat the optometrist didnt seem like he knew how to do his job accurately. He toyed around with his machine the entire time. I wasnt happy with the prescription he gave me. It was much, much higher than my current prescription but the staff insisted that my eyes probably have gotten worse. Since they are the professionals I didnt argue and waited two weeks for my glasses to come in. What do you know, when the glasses came in, it was way too high of a prescription and I couldnt see. They told me they would have the optometrist look at me again. The second test was twice as long. He messed with his machine and kept flipping back and forth going from one extreme to another. Ive gone through this before and knew that he didnt know what he was doing. After a while he asked for my current glasses. He went into the other room (to pull my prescription off of my lenses) when he came back in he said we will just go with your current prescription. So again, I wait two more weeks for my new glasses to come in. I was excited when I received the call because I had been dealing with super glued glasses all this time. I put the glasses on and instantly knew the left eyes lens was wrong. I told the optician that the right eye is correct but the left eye is wrong. She told me that I just have to get used to the glasses and its because they are different frames. This time I wasnt about to let some professional tell me I was wrong. I explained that this prescription is supposed to match my current glasses. I asked her to pull from my current glasses and see that they messed up yet again. She again said it would be right, pulled the prescription, and what do you know, wrong prescription. At this point I was not happy. I asked for my money back and the name of the frames so I could get them else where. They were even bad at giving my money back. They couldnt find my receipt in the system. It took two of them a few minutes to refund me. Im not one to complain or write reviews often, but I strongly advise against spending your money at the target optical center. Please go to an actual professional.

Io
Review №25

Disappointed in the service there, very rude and unprofessional and unkind with patients requests.

Ka
Review №26

Hit or miss.. Glasses are nice..deals are good.. Staff is nice.. It gets busy in here with with only two stations especially on the weekends.

Th
Review №27

The associate Marie was so kind taking time with my eleven year old son to pick the perfect pair of frames for school.

Ma
Review №28

Scheduled an appointment online, when I get there they can’t find my appointment (showed a picture of my appointment on my phone but they don’t care about your time). Oh you can wait while all these other people’s appointment go then you can. How about no and I go to another place.

Ma
Review №29

I dont know how often youd have to visit an optometrist to describe it as hit or miss ... They were great. Dont listen to any negative critique.

Ca
Review №30

Competent exam done by licensed prof (one would hope no issues there and there werent) nice selection of glasses. so what was my issue? i felt like i was in a used car dealership where after the initial agreement (in this case the eye exam of course) you are passed on to another person (salesperson, working on commmision?) who helps you with your lens and frame purchase. long boring story short, i believe i was purposely mislead in what my out of pocket payment was for. only my 2nd time getting glasses so maybe im naive and this is the norm but next time im going to do a little more homework and give a different store a try--and be more on guard.

T
Review №31

Nice staff. Quality products.

Information
5 Photos
31 Comments
3.2 Rating
  • Address:101 N Cattlemen Rd, Sarasota, FL 34243, United States
  • Site:https://local.targetoptical.com/fl/sarasota/101-n-cattlemen-rd.html?cid=yext_4398&y_source=1_MTIxNzg4OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ==
  • Phone:+1 941-351-1806
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:10AM–8PM
  • Tuesday:9AM–6PM
  • Wednesday:12–4PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Planning
  • Appointments recommended:Yes
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