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A to Z Wireless Phone Repair
925 Blossom Hill Rd #1150, San Jose, CA 95123, United States
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A to Z Wireless Phone Repair
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Ji
Review №1

Replaced my phone battery. Price I was charged was less than quoted over the phone. Was told it would take 1-4 days to get the battery in stock. Ended up taking 4 days. Good price, would use them again.

Vi
Review №2

Service was fast and excellent. Very knowledgeable staff and pleasant service.Best wishes

Er
Review №3

Thank you for fixing my screen on my Motorola flip phone.You guys are amazing!Everyone turn me down except you guys.

Jo
Review №4

Mohamed is the man. Best Apple repair in Silicon Valley

Al
Review №5

The Pixel 3 screen has been replaced here and I was happy with initial results, OEM screen and 1 year warranty.after 6 month of use in the protective case (heavy duty UnderArmor), the screen had got a black spot. At that moment, we all were in a lockdown so I had to put it aside and come back later to let these guys see it.Today (Jan 12 2021) I came and a technician stated that the phone got dropped and was physically damaged.From the picture you can see that the front glass is not even scratched (The ceiling light is nicely reflected back) but the OLED display (an internal part) is malfunctioning. There is no way I can damage internal part without shuttering the front glass or back plate. Still, the verdict - its a physical damage and there is no warranty service on it.In addition, they were not able to find the service records of the replacement at all like I did not even been there :).Will see if its going to be resolved anyhow.Update (March 1, 2021). Noone ever contacted me from AtoZ trying to correct the problem asap. Going to go there in person and see if there is any update on that.

Jo
Review №6

I walked in within 2 minutes my phone was working after being frustrated for days thank you so much.

An
Review №7

Made an upcoming appointment over the phone, the professional mannner that Max had over the phone and answered all questions deserved a 5 Star review alone. Let’s see how they are when I get my phone fixed

Na
Review №8

I had dropped in with my phone unable to open up after mysteriously going dead !The guy who works there, fixed my phone in no time, and charged me nothing stating that it was a minor repair !super honest and reliable! will recommend my family and friends to you guys . thanks

Jo
Review №9

DO NOT GO TO THIS PLACE!My camera protector cover cracked so I took it there to be replaced. They had to order the new screen from another store- no problem. Didnt hear from them for a week, so I called. Wasnt in yet. Called me 2.5 weeks later.I took the phone in, and they fixed the screen. At first they were going to charge me $65 instead of the $40 they quoted me. The the camera was blurry so I took it back. The said the camera lense was scratched- but it took photos with a broken screen just fine. Said they could replace my camera- I just got my phone and left.NEVER SHOP THERE!

Na
Review №10

Very professional service! Thank you

Ja
Review №11

Fixed my phone in 15 mins and even gave me a discount for inconvenience

Na
Review №12

Very reasonable people, took the time and effort to repair my mic on my iPhone 8 with a screen protector.

ri
Review №13

Ive had the worst experience with this store!On Dec 18th a sales associate orders a screen gor my Samsung A20S. On the 23rd I receive a call stating that the screen arrived. On the 26th at 10am I come back, the sales associate tells me to come back after 1:30pm no explanation. I come back at 2, leave my phone. Im told to come back at 3:30. At 3:30 I am back and told to come at 4:30. At 4:30 I come back, my phone is totally disambled (no idea why) and I am told that they ordered the wrong screen. The salesperson rapidly reassembles the phone while talking to other customers, reglues it and seal it with tape. I asked to talk to the owner, a certain Nassim who lives in Texas (Im told). He was apparently unavailable. Result: I have waited the whole day for a scree repair that never happened. Plus, my phone has been disembled without reason. No genuine apology of course!!I will never return to this store and will give this business a bad reputation in the community.

La
Review №14

Alway ready to check you in and repair or tuneup is ready when promised

Tr
Review №15

Best place to fix your device, and customer service was superior.

Ro
Review №16

Everytime I visit their shop Im like shaking my head.Heres the story.My phone problem was battery got drained and I quickly charged it but its not powering up, so I decided to look for a shop to have it looked at.brought my phone to them two weeks ago, said diagnostic is $35 and itll take 2 to 3 dayswell give you a call once its fixedTold the guy alright, I just want it to power up again.After the 4th day I went back to their shop and said DIAGNOSTIC WAS JUST an LCD problem, told the guy, ok get it done Ill pay for it. Even if they change the motherboard, battery, I would just say yea go for it.Days after, theres still no call from them with my broken phone, went back there to follow up. Theyve written water damage on a sticky note on top of my phone...Its like going to an autoshop to get your car fixed, ends up with another nail in your tires, but yall already know whats up.Total of 11days, So I decided to just pay them for the diagnostics.If theyve did their diagnostic right, I wouldnt be leaving such comment.I got home, I heard my clock alarm still working in phone, but theres nothing in the screen. Im going to look for another phone shop thatll be able to fix my phone.This shop can just do basic stuffs. A joke. SMFH.

Br
Review №17

I brought my cellphone in to have them replace a cracked screen. When I returned to pick up my phone they told me that they broke my camera while trying to replace my screen. So I couldnt take any pictures until they fix it which they said would only be 5 days for the part to arrive. Well it took 20 days for the part to arrive after saying they were having delivery problems. So they fix my camera on the phone, now the camera app wont work so now I still cant take pictures. So I bring my phone to my cellphone carrier and they help me back all my data on my phone plus having to buy a S.D card additional $40.00 to back all my data they factory reset my phone and now it works. Word of advice to bring your phone here for repairs.

Ji
Review №18

This store is greatly helping me to get my broken iphone 8 glass to be replaced in time. The work quality and their professionalism is so great! Thank you!!!

GH
Review №19

Had Cases For My Sons Note 8 Instock....

Ad
Review №20

I came to ask about replacing my iPhone 7 screen and Brandon was very helpful and friendly explaining everything about it. He offered me a very good deal! I got my screen and also my battery replaced. They have 1 year guarantee for battery and 60 days guarantee for the battery. Thanks Brandon for such a good service !!!

kh
Review №21

Excellent service

so
Review №22

Amazing place to get your phone screen fixed, with reasonable price and great customer service. Had a pleasant experience.P.S - Highly recommend to check out their Branded Phone Cases... a must have for your phone.

Je
Review №23

I came for a non-functioning on/off switch for my Samsung S10e and they had it fixed in minutes. They were professional, courteous, and I am glad I discovered them for future electronic needs.

To
Review №24

Customer service is excellent. This is my go to place for screen repairs. Came in to repair a broken screen for an iPhone 8 Plus and they had it ready fast.

Je
Review №25

These guys are the best. Been doing business with Asim for a while now and nothing but good people. I highly recommend you come to A to Z Wireless for your iPhone repair needs! ⭐⭐⭐⭐⭐

Da
Review №26

I replace my screen here often after my original screen broke from a fall knee height. The screens they use are thin and more fragile but they clarity is good when it works. Although once you change the screen, it leaves a small unnoticeable gap which leaves it vulnerable to water damage. The service is quick though and they are reliable!

Al
Review №27

Great customer service, I was taken right away and offered service for a screen protector for my Apple Watch

Ca
Review №28

Michael is the best to go to he took great care of my phone. Super fast in and out within 30 minutes. I am definitely coming back.

Ar
Review №29

Great and friendly service

H
Review №30

A while back I was having trouble with my phone charging, and a different repair place said it looked like a phone problem but they couldnt take care of my phone because it was a Samsung that wasnt purchased in the US. The folks at this store took a look at my phone and figured out it was a cord issue and not a phone hardware issue, and gave me a discount on a new USB charging cable. So thank you folks for your help! It made coming in easy and it was a great relief :D

Li
Review №31

Proffesional..nice took his time with me ..my phone looks great

Su
Review №32

Nice folks! I wish Id found this shop earlier --- they have a wide range of products (cases, screen protectors, etc.) and friendly, helpful service. Well, now I know!

An
Review №33

Quick service, helpful providing accessories. Gave me a discount if I promised to give them a review.

Ni
Review №34

Affordable prices, great service and high-quality products. Got my screen fixed and a protector basically on the go - highly recommend!!

ja
Review №35

Came to the store and had excellent customer service got my screen protector on great. Really recommend this store

sh
Review №36

Great professional service highly recommend this place. Very helpful in picking my cover will be buying all my future phone protection from here and will be sending all my friends here

Ed
Review №37

Horrible! I went to get an iPhone unlocked and first the guy tells me itll take 1-3 days for it to be completed. So I called today to ask about it and he tells me that they dont unlock sprint phones anymore to which I told him that I had gone in to get it unlocked just the previous week and was already charged $90 for it. He put me on a quick hold and says oh 5-10 days worst service ever, and now I have to wait just to even see if it gets unlocked. Do not recommend.Yup just like I thought. Wasted $90 and its been almost a month. I ended up just buying an unlocked iPhone from apple. Such a waste!

Fo
Review №38

So much of a selection and great customer service. Highly recommend this place for any of your electronic needs.

An
Review №39

I highly recommend this store to anyone who is trying to get their screen fixed! He was very fast,kind, polite, and the price was reasonable!

Ri
Review №40

Amazing place come here for all my phone cases and screen protectors, great staff with great customer service.

Pa
Review №41

Didn’t even have to wait when I walked in the door how can I have good service is that awesome

Hu
Review №42

I’ve been coming here to fix my phones there services are excellent and fast.

Er
Review №43

Been coming here for all my phone repairs never a disappointment! Thank you, Asim for the quick repair!

Je
Review №44

Omg best screen protectors ever! Dropped my phone and didnt break the screen, just the protector. Shop is so friendly and nice! 10/10 will come back :)

Al
Review №45

Very kind and thoughtful. Great customer service!

Bl
Review №46

Went it for a screen protector he had the one I wanted and put it on in 10 seconds perfectly really happy with purchase

Ma
Review №47

Very friendly, fast, and cares about small details to make you happy! Definitely coming back for my repairs!

Mi
Review №48

My daughter broke her IPhone 7 screen and came into A to Z wireless for repair. fast, professional, and friendly service. Asim helped us out. Thank you asim.

No
Review №49

They helped me out nice people fast at what they do amazing

eh
Review №50

ASIM IS AWESOME!!!!!!!!! Go check him out! He helped me make a great choice with my case and helped with my screen protector!! THANK YOU ASIM FOR BEING AMAZING!!!!!!!

Ja
Review №51

Called to see if they could replace the broken camera lens on my Galaxy S7. Lady quoted me $15-20 on the phone. Went in and asked how much then the lady said $30 but its normally $50...not cool.

Ca
Review №52

The staff were very helpful and had my phone screen fixed in under 30 mins!! Would definitely recommend.

Be
Review №53

Helped me out immediately and professionally. Also the prices are really consumer friendly.

Li
Review №54

Asim was very helpful. The new screen was put on very quickly, within 10-15 minutes.

Ji
Review №55

Did a great job putty the screen protector on without smudges and bubbles.

IS
Review №56

My screen was very shattered but you guys were able to fix it. Very good job!

Sa
Review №57

Extremely friendly and helpful. Would recommend to anyone 10/10

Ca
Review №58

I like the things you guys do keep up the good work guys

al
Review №59

Got Phone Fixed In A Timely Manner And At A Very Reasonable Price.

Ar
Review №60

I dont recommend going here to fix cracked iphone screens. My phone glitches out alot after going here, I went back to get it looked at and all they do is replace another screen. I went in twice to get it fixed and my phone still has glitches especially with messages. Dont go here for iphones!! pissed

Sa
Review №61

Great customer service. Very helpful staff!

Pa
Review №62

Very good job. Im satisfied with the service

Ni
Review №63

Super nice and friendly fixed my phone super fast

le
Review №64

Very fast service & very helpful when it comes to any questions about your phone.

Gi
Review №65

Very quick job, took like 15 min to fix my friends screen.

Wi
Review №66

They customer serve is alright. But when I want there to get my iPhone screen fixed it toke 1 hour, and when I brought my phone back home the phone was glitching and blurry. I there like twice just to fix the back camera and the blurry screen. I will not recommend to go there. And its just a waste of time going there since I live far.

Ki
Review №67

ASIM HOOKED US UP. HES GREAT!

Jo
Review №68

Excellent service, fixed phone really fast, and treat customers great!

Br
Review №69

Great selections and good deals, left with two awesome cases !

cl
Review №70

Great and fast service! Under 30 mins!!!! Coming back again! :)

ri
Review №71

Very helpful best place to get phone fixed good deals

Ma
Review №72

Super nice and good customer service

Su
Review №73

Very helpful and I got a great case that I liked!

Je
Review №74

Well after two visits, the replaced screen is still not even with the other three corners. $95 for Meh

Ch
Review №75

Great costumer service and quality work:)!

Am
Review №76

We took longer getting food then they did to fix my moms phone 👏🏻 Smh

Ch
Review №77

Super friendly and fast

Ar
Review №78

Very quick and friendly service, highly recommend!

Ju
Review №79

Great customer service and nice selection of merchandise

En
Review №80

Asim was very professional and took care of our need for new phone protective screens.

Ni
Review №81

The guy that help me was very helpful

Em
Review №82

Very helpful, great service and lots of options!

Lo
Review №83

Had the exact case I was looking for!

Ro
Review №84

They were very efficient.

Ma
Review №85

Great customer service!

Sa
Review №86

Great customer service and great cases

Pr
Review №87

Salesperson was Helpful and gave good recommendations

Gr
Review №88

Excellent service and super fast!!

Jo
Review №89

Awesome place for iPhone cases

lu
Review №90

Carlos was a great help!

An
Review №91

Great serviceNice people

Li
Review №92

Awesome customer service 👍

Jo
Review №93

Initial greeting was very rude and tried to charge me over 400 for a cellphone screen repair.

so
Review №94

Like the work what they have done

he
Review №95

Quick and reasonable price !

al
Review №96

Good costomer service

Ti
Review №97

Found my Pixel 3 XL case!!

Ma
Review №98

Good service.

An
Review №99

Great customer service

An
Review №100

Nice service 👌

Information
100 Photos
100 Comments
4.7 Rating
  • Address:925 Blossom Hill Rd #1150, San Jose, CA 95123, United States
  • Site:https://atozwireless.net/
  • Phone:+1 408-224-2869
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Phone repair service
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
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