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Mattress Firm Mabry Village
4648 Woodstock Rd Ste 290, Roswell, GA 30075, United States
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Mattress Firm Mabry Village

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Da
Review №1

Our visit to Matress Firm was great. we had stopped just to gather information on pricing and options but were able To take advantage of a sale. The price protection policy really took the risk out of buying now. And the gentleman helping us was great. No pressure and very knowledgeable.

Ki
Review №2

I bought a mattress and another product. I felt pressured to purchase the mattress I purchased but that wasnt the issue. It was the other product I bought that never got delivered. I had the hardest time trying to get customer service on the non delivered item. Couldnt get a manage to call nor a reply from a customer service complaint. Over all not a good experience with Mattress Firm will never use them again.

Ca
Review №3

We had incredible retail experience with Rob at mattress firm! He was very knowledgeable of all the beds. I highly recommend this place.

Fr
Review №4

We couldn’t be more pleased with our new mattress, and we wouldn’t buy from anyone except Mattress Firm. The company stands by its sleep comfort guarantee, and exchanged our initial purchase for the new one that we are so happy with. They have a great selection, and Rob worked with us to ensure we had the right mattress for our sleep comfort. We will recommend to friends.

Re
Review №5

We worked with Rob, who was absolutely the most informed sales person Ive ever encountered- regardless of industry. I had planned to begin my research and comparison shop with this first stop. Within the hour I was scheduling my mattress delivery. I felt very confident about my selection and purchase. I would recommend finding Rob to make your purchase!

Sh
Review №6

Rob was a great sales person from the moment we walked in the door. He never pressured us towards something we werent interested in and was straight to the facts about the various options. We are excited to get our new mattress delivered this weekend!

Bo
Review №7

Great shopping experience! Got exactly the mattress I wanted at a great price. Manager on duty, Richard Besant, was very helpful, professional and friendly. I recommend the brand, store and Manager without hesitation. I am very happy with my purchase.

Ma
Review №8

Ended up getting an amazing deal on a Beautyrest Jennings Black Plus mattress AND adjustable base! Tristan helped me and was wonderful through the whole process. Im so glad I went with Mattress Firm.

Am
Review №9

William Couch had amazing customer service as soon as we walked in the door, were new to the area and he made us feel extremely welcomed! He kept our budget into account and helped us find our mattress for an AMAZING deal! Very happy with the purchase.

Mi
Review №10

Came into the store looking at full size beds for my son and left with a queen size bed and much more. Great experience working with Anna Ward. She truly was a pleasure talking with and deciding what was best for my son which ultimately saved me so much money that we upgraded his bed. I will be returning to purchase new beds for my younger kids in the future. Thanks!!

Be
Review №11

I want to give a big shoutout to Jeremy our sales person. My husband has Parkinson’s which causes extreme stiffness in his arms and legs. This makes it very difficult getting on and off a bed. Jeremy spent well over an hour with us selecting options for my husband to try. He is very knowledgeable about the store inventory. It took a while for my husband to make a decision but we never felt rushed. I believe we got a great mattress at a great price. Thanks again Jeremy!!

La
Review №12

My son and I had such a positive experience at Mattress Firm. Our sales representative, Tristen, was very knowledgeable in each mattress product. Tristen zeroed in with matching my son to the perfect mattress with the lower back issues that my son experiences.Tristen made our experience very positive by not using any sales pressure.We plan to return to buy from Tristen again for a mattress for my husband and me!

Ke
Review №13

Adrienne was great with us as soon as we walked in the door. She never pressured us and worked with out budget. This is the type of customer service that keep you coming back. Thanks Again

Ju
Review №14

I called to pick up a bed frame and the man that answered the phone sent me a link so I could purchase it online and pick it up directly from their warehouse. It was SUPER easy! We immediately went over and picked it up and the young lady that brought out our frame was so friendly and sweet! Great experience and would definitely do business with them again!

Ti
Review №15

CJ was great ! Very patient and knowledgeable.We are excited about our new bed.

Je
Review №16

Jennifer was wonderful! I was at Mattress Firm for about two hours testing almost all the beds in the store. She was very patient and answered all my questions and details very efficiently. I would definitely refer anyone looking to buy a mattress to Mattress firm!

Wh
Review №17

First time shopping at a big mattress store and I have to say, it was awesome. Really enjoyed the service we got from Jennifer. Super friendly, not pushy at all, and helped us find exactly what we needed!

La
Review №18

Great service and a great deal from Jeremy. Shopping experience was awesome. Very comfortable

Ki
Review №19

Was really quick and painless. The salesperson was knowledgeable and connected us with the right mattress quickly. Getting The financing going was quick and easy. Great experience

Ra
Review №20

3 year old matress from this brand. The center of the matress is noticeable higher than the sides my wife an I sleep on. Rolling over is literally uphill. They tell me its normal and isnt covered by the warranty.

DQ
Review №21

After checking out mattresses on three different visits at this location, we finally purchased three new mattresses from Anna. Anna was the best! She was extremely knowledgeable and a consummate professional. She was incredibly patient with us and super helpful as we went through the selection and decision making process. I’ve already referred two friends to that location just to work with Anna!!!

Ro
Review №22

The young man who helped us was very personable. He took me directly to the type of mattress that I described, and stayed well within my price range. It was a pleasure working with him.

T
Review №23

Jeremy was an exceptional salesperson today when I was purchasing a new mattress. I wanted a waterbed but he talked me in a BeautyRest.

Sl
Review №24

Phil is the man! I came 3 different times, trying beds with my wife. Always had some questions. Phil took his time, explained tirelessly, patiently, every question we had. I told him I would come back in few weeks because of a business trip. He understood. I never felt any sales pressure, but did feel an understanding, customer care from Phil. At the end, we bought 2 mattresses. Excellent experience! Would recommend to anyone anytime.

Au
Review №25

Jeremy took great care of us. Great experience.

Ki
Review №26

Jeremy was terrific and it was a wonderful experience and we are excited to get our new mattress soon!

Ch
Review №27

This is an amazing location. The manager was amazing, had a great personality and really worked with us. Since we were financing she helped us pick a bed and adjustable base within our budget. We brought our son into the store and she was very patient and nice. Totally recommend!

Ha
Review №28

Anna was very helpful for us to find the exact mattress that we were looking for to be within our price range and firmness that we were looking for. And of course good purchasing experience. Thumps up

Ja
Review №29

Anna Ward was a superb sales person to work with. You know she really cares about your experience, your purchase, and your satisfaction. When she finally gets promoted to a bigger store, I hope she communicates that to us so we can keep track of where she is at!

je
Review №30

Store manager Nash is amazing! Helpful,patient, and explained all details/ questions. Plus included awesome discount. Thanks Nash.

AJ
Review №31

Anna Ward is awesome! We went in to buy a Queen mattress and Anna was very friendly and knowledgeable. Got a great price and the experience was perfect. Thanks Anna! Will definitely be back to see you.

Ch
Review №32

We had a great experience shopping today. Anna Ward was very personable and professional.She had great product knowledge and was able to answer our questions. She made our shopping experience very pleasurable. I highly recommend this store and particularly Anna Ward.

Ju
Review №33

Great staff - ask for Phil! He was super helpful and willing to work with me and my mattress needs/concerns. I had tons of questions, especially when I had to return and find a different mattress, but he was always thoughtful and patient. I never felt pressured to just pick a mattress or to leave completely. Definitely recommend!

Ci
Review №34

Great experience buying Mattresses at Mattress Firm Mabry Village! The store manager Phil is very knowledgeable about all the different kinds of beds and was able to guide me to to a great purchase! The delivery tracking system they have on delivery day is amazing - no waiting around all day, know just when theyll arrive. I recommend shopping and buying a mattress from Mattress Firm Mabry Village! Phils customer service is top notch so next time you need a mattress...shop here for sure!

Ki
Review №35

Great service at this location! Kai and I were shopping for a new mattress but we were unsure of what we wanted with so many options. Shelby Hampton was very knowledgeable in educating us about our choices and she took the time to answer all of our questions. She was very professional and could not have been more pleasant to work with. We highly recommend her and this store. We will certainly shop there again.

Kr
Review №36

This is my second mattress that I have purchased at this location. Nash was helpful, knowledgeable and gave great customer service. I would highly recommend this location!

Bo
Review №37

Anna was determined to insure we had a positive buying experience. She worked tirelessly to coordinate us getting the right product for the perfect nights sleep. Thanks Matress Firm for your commitment to your customers.

An
Review №38

I highly recommend Anna Ward and this store. She was very helpful and professional. We felt like we got a good deal and looking forward to sleeping on our new mattress.

Ka
Review №39

We went back to this store because of the great experience we previously had with Phil. We were just as pleased this time. Phil took the time to fully explain our options at various price points, made sure he understood our particular needs and was very upfront about what he though t would be best for us. There was no up-selling pressure, just honest, sound recommendations and advice.

Ro
Review №40

Shelby was a great sales person. We hadn’tmade a decision to buy a mattress on thisvisit. She helped us make the decision tosleep healthy and get a better nights sleep.Thanks Shelby for your influence!

St
Review №41

Highly recommend! Phil provided exceptional customer service. In fact, in making a few calls before my visit, I went a few miles out of the way to visit his store because he was so helpful over the phone. Visit Phil today - you wont be disappointed!

Gr
Review №42

Excellent experience. Direct, knowledgeable sales person, Phil, was not over zealous. Destiny very helpful on the phone. Clean, well lit store. Easy parking. In and out quickly with great deals. Will but from here again.

Al
Review №43

My wife and I went shopping for a box spring that would hopefully help improve the comfort of our mattress. When we first arrived, Phil Norris, the office manager, went out of his way to help us out. He didnt try to sell us; rather, he took the time to listen to our needs and give us our options. We really appreciated him for being straight forward and honest. We will definitely be back for a new temperpedic mattress. Anyone looking for a new mattress at the best possible price, please look no further!

Ch
Review №44

Had a great experience at this location. Phil was very helpful and did a fantastic job educating us of the many types of mattresses etc. This was our first mattress buying experience and it couldn’t have gone any better! Very happy with our selection and price! Thanks Phil!

Ka
Review №45

The service was unbeatable! We were debating between two different mattress companies but ultimately choose Mattress Firm bc of their support of kids in foster care. Anna took great care of us and we ended up buying two mattresses bc of the great deal she gave us on a floor model (guest room was needing a new mattress but it’s not usually a priority purchase). Will definitely be back when it’s time to replace the next mattress!

H
Review №46

The manager Phil was amazing! He is so friendly and just great to buy from. I love my mattress and couldn’t ask for more from him! I will absolutely be coming back and recommending this location to all of my friends and family.

Cl
Review №47

I just purchased an awesome base for my new bed at a super great price! Great mattress shopping experience today at Mattress Firm! Sam really helped me out! He was patient and extremely knowledgeable about Mattresses which made my decision easy!

Er
Review №48

Anna Ward was great to work with! Very knowledgeable and helped us find a great bed for our budget.

Br
Review №49

Phil did an excellent job helping us pick out the perfect mattress! He’s friendly, knowledgeable, patient and works to get you the best deal possible. Highly recommend his services if you’re in the market for a new mattress!

Li
Review №50

Great experience! Phil was knowledgeable and helped guide me in purchasing the best mattress for the best price. I went in thinking I knew what I wanted, but with Phils help I ended up purchasing a better product knowing it will last longer.

Wi
Review №51

I needed to purchase an adjustable bed for my parents and went to the Mattress Firm on Mabry RD in Marietta, GA. My sales person Phil Norris was beyond great!! He kindly helped me understand the product and was incredibly kind in this very stressful time for my family. I would recommend Mattress Firm and Phil Norris to anyone who will listen. Thanks Phil for all of your help. If you ever need a customer referral pleas e contact me anytime.

Ka
Review №52

Didn’t have a lot of time to shop for a new mattress but Phil the manager at my local store was so helpful and knowlegable on the different types and comfort levels of the mattresses that he made it a smooth and quick process to choose one. And in the end, was so helpful with the financing options I left a happy camper. Recommend!!

Ra
Review №53

Mattress buying has always been a confusing task for us, until we met Phil yesterday at Mattress Firm. He showed us multiple options, clearly explained the plus & minus in each option, showed us what we should look for and highlighted those features that matched what we wanted. We bought the mattress, box spring and protector all within our budget amount. Thanks to Phil Norris, who was so very helpful. 5-Star Service!

Hu
Review №54

Very pleased with my Mattress Firm experience. Mr. Norris was knowledgeable, personable and made the experience good. Could not ask for better service. Recommended to friends and family.

Ch
Review №55

Phillip was so helpful! He made us feel at home and even gave us our own pillows to try every bed out as if it were our own. He’s a gem! Thank you for your hospitality.

Ab
Review №56

Was pleasantly greeted. Our sales reps name was Sam who was most knowledgable. Been to other mattress shops, but Sam knew his business. I will be back to purchase at this store.

Sa
Review №57

Came here because it’s close to home and hadn’t gotten a new mattress in over 10 years. It was time for a change! Wasn’t really sure what I was looking for, so Chris was working in the store that day and happy to assist. He pulled multiple mattresses down for me and let me try them out. This is a great location!

Ha
Review №58

We had a great experience! I bought my first mattress ever here and Chris was very helpful. We were in and out quickly and found exactly what we needed.

Sp
Review №59

Great Service!

Br
Review №60

My mother and I had a great experience working with Xander. He was informative, honest, and very knowledgeable about the different mattress options. What I like best is that he was helpful without being pushy. Thanks Xander for a wonderful experience!

Ba
Review №61

Phil was very helpful. He took the time to help me decide the perfect purchase for my elderly mom. He never tried to upsell me. He sincerely wanted the right mattress for her. Thank You Very Much.

Jo
Review №62

Sam was extremely helpful. He met me at the door with my mattress I had previously ordered. Great service.

De
Review №63

Love this store! Ive bought two mattresses at separate times, and have always had great service. The sales people really know their mattresses, and they give you plenty of time and space to choose the right one.

Ad
Review №64

Phil was amazing. He looked up a past order from 3 years ago and helped me find the closest match. There was zero annoying upsell from him. He was just super kind and helpful.I will definitely go back when I need to buy anything else.

Am
Review №65

Shelby is awesome! She helped us find exactly what we needed and at the price we could afford. Thank you!

No
Review №66

Sam was Awesome! He is very knowledgeable and customer friendly. I really appreciated his thoroughness.

Ka
Review №67

Good store. Great sales rep. Great experience all around.

E
Review №68

Sam was quite helpful and very expeditious in getting me what I needed. I appreciated his helpfulness and professionalism.

Mi
Review №69

Jennifer was amazing and super helpful.

Ad
Review №70

Phil was very knowledgeable and help us pick the right mattress based on budget, warranty, and comfort. I would recommend this store to anyone in the area looking for a new mattress.

As
Review №71

Sam showed me plenty of amazing mattresses, which led to my father and I finding the perfect mattress! Great service!

Da
Review №72

Sam was super friendly and helpful and got us in and out quickly! Great experience

Ph
Review №73

For the best selection at the guaranteed lowest prices with 120 night sleep trial guarantee please visit the Mattress Firm at Mabry Village in Roswell, GA. Ask for Phil!!

Do
Review №74

Sam did a great job helping us find the perfect mattress.

Ma
Review №75

Friendly & helpful. We are pleased with our mattress purchase.

Be
Review №76

Pat was awesome. Very through and received a fabulous deal.

As
Review №77

Phil Norris is amazing!!! We came in to look and left with an amazing bed and deal ! Phil was knowledgable patient funny and a pleasure to work with ! Thank you !!!

Ri
Review №78

The manager, Phil was so kind and patient, for my fiance and I have never bought a matress before! The bed was amazing, and as soon as we had money problems, he helped us out to find an alternative option, and we love our matress.

Ke
Review №79

Phil was extremely helpful and patient with our mattress purchase. I will definently revisit this store when Im in need of a new mattress.

G
Review №80

Good information. Patient and helpful.

De
Review №81

Jeremy was awesome!

Am
Review №82

Sam is great and was a huge help selecting a mattress!

Va
Review №83

Sam was great! He even gave a free memory foam pillow too!

Fr
Review №84

Sam was outstanding with his knowledge of products and of his store promotions !!!

Vi
Review №85

Purchased a mattress and box springs, great experiance, great staff!

Au
Review №86

Sam was a great! He even threw in a free memory pillow

Kr
Review №87

Great experience with Joseph here!

La
Review №88

Sam was super helpful!

Ja
Review №89

Nice

cr
Review №90

Best ever

Information
7 Photos
90 Comments
4.9 Rating
  • Address:4648 Woodstock Rd Ste 290, Roswell, GA 30075, United States
  • Site:http://stores.mattressfirm.com/ga/roswell/mattress-stores-roswell-ga-7152.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=Atlanta&utm_kxconfid=uflnw2ovk
  • Phone:+1 678-585-7656
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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