If I could give a 0 I would!! My son saved money to buy a car and found a Subaru he liked at this dealership. He paid $3,500 for this car. And the following day the engine and the ABS light came on. His grandfather looked at it and said that the car had too much oil in it. I wanted the car checked out so I took it to the garage were they had to take some oil out of the car because it was too full. They also had to fix the ABS and then there was a wheel bearing that was very bad and looked like they tried to fix and made worse. (Spent an additional 500) When my son got the car back he drove it for a short while and the engine blew. Someone said I should call and see if they could help me out at the dealership. But in the end he just hung up on me. Please dont get anything here. Buyer beware!!!!!!!!!!!!!! We basically just threw away money!!

There is no place 2 place so I could use my wheel chair 2 shop for a car

Bought a car from Besmullah Wahidi, honestly was overpriced now that I think of it I just loved the car so much and being a travel nurse without a car for two weeks was really getting hard, so I guess I was desperate. Worked so hard to get this car paid him 8k cash, just asked him to fix a brake caliber. He told me since the brake caliber wasn’t ready on time he went ahead and did an oil change, when I came to pick up my car I just filled out my paper work and left I didn’t think I’d have to test drive again or anything I trusted him .. come to find out he drained my oil and never put any back in... right hand to God literally left the funnel in my engine. I drove 4 hours on it before realizing because it was nighttime and being that I’m an 18 year old girl I thought the smoke was just from it being cold out until my parents and I seen it the daylight the next day and realized I had no oil. Brought it to his attention that same weekend and took it to a shop after for an oil change and inspection to find out the motor and engine needed replacing now and ALL my fluids were low.. he refused to take the car back or pay for it and offered to send pics of the DRAINED oil. Claimed to not have any money for the car but I just gave you all cash? .. Poor customer service. Terrible experience and so stressful. Just has really broke my heart and really tore me to pieces because I was in two car accidents the weeks before and I worked so so hard for this just for it to be another thing .. I literally went through so much just to have a car for 2 days. An 8 thousand dollar piece of metal. I just can’t wrap my head around why somebody would do that.. Things could’ve ended a lot worse. I could’ve been stranded hours from home alone, something could’ve blown I don’t know just sucks. So I am blessed for that but sad that I am now broke and carless again. Wouldn’t recommend.

Got a salvaged vechile and didnt know it till I changed insurance companys and they wouldnt insure it due to it being a salvaged car. Have been working on this car every since

Great staff but not a car worth buying. At least not that day.

I was nervous to visit this business after reading some of the negative reviews, but I am so glad i decided to go by and form my own opinion. Today my boyfriend and I are purchasing our second vehicle from Best Auto Sales and we couldnt be happier. Not only did they work with us and our less than perfect credit, they also allowed us to return our 1st choice of vehicle when after a couple days we decided that it wasnt right for us and replaced it with another vehicle that Is perfect for our family. We plan to return again in a few months when our son gets his drivers license. We will not ever shop anywhere else for a used vehicle. Best auto sales has our business exclusively

Rude people and poor customer service! Called to ask if a van was still available before I drove an hour there and got hung up one in the middle of asking.

Do they do financing because my credit isnt really good and need a good place to go

Good deals on used cars and trucks for the working man or woman.... Go see Waheedi for a good deal on a used car even if your credit is so so, hell try and get you into something that you can afford with a decent down payment.....

Bought a van from there in February. The ac didnt work had to replace the radiator because there was a crack in it. Now the transmission is going out. They get cheap cars and fix them enough to drive off the lot. Definitely do not reccommend this place at all.

Transmission came out of vehicle on way home. Could have been coincidence but I seriously dont think so. I feel screwed but I didnt buy the warranty and bought it as is so I will take my medicine. If you deal with them make sure to do a thorough test drive. When I test drove it dealer rode along and didnt want me to take him too far from his dealership. Red flag right there I guess hind sight is 20-20.

Good guys to deal with here they try and work with you. They understand the average person needs a car but cant afford one.

Nice guys. Love my car. Go see them if you need a cash car. No financing available. Cash or money orders when doing business here.

Did not find the car we came there for but the one we found is in much better and Cost Less

Nothing but scam artists!!!!

Great service and prices. They are honest and gave us a great deal on a ford focus. If something is wrong with a vehicle they will let you know exactly what is. Its a small lot and somewhat hard to navigate but you can find some gems. You wont feel pressured and they dont hover over you.

Just talked to salesman and they totally knew car had major problemsyet they cleared it with a State inspection. Sold car insurance to cover engine and transmission.. However the insurance will not fix transmission When called Best Auto their response was sell the car to someone else..Please do NOT buy anything from these dishonest people. They should have been HONEST however they are NOT HONEST OR TRUSTWORTHY PLEASE BE CAREFUL AND TURN AND RUN AWAY FROM THIS PLACE AS QUICKLY AS YOU CAN. CROCKS!!!!!!!

Sales person was very nice, knowledgeable,great price great car,happy daughter!

I bought a car there back in February, the car is still running fine. Didnt have any problems with test driving or buying the car. The guy who sold me the car was very nice and respectful.

Bait and switch! I have visited this dealership 3 times now to look at cars posted on Facebook marketplace and their website. Every time I have visited their dealership the owner says Oh, I just sold that one. But here is one exactly like it for $2000 more. This time I came while he wasnt there. His worker confirmed that the car I wanted was in stock and was getting an inspection. I showed him the listing online and he confirmed it was that car. I came back a few hours later and the car was there on the lot. I asked the owner about it and sure enough he said Oh no, I sold that one. This is a different one. It is $1500 more than that one. What are the chances? Complete scam! Look at all of the similar complaints about him online if you dont believe me.

Bought the mini in the pictures shared, has been a year no problems at all, 1 lug nut was cross threaded, hard to catch.

Awesome sales manager, Besmullah Wahidi, was respectful, generous, and cared about my service. He told me the exact truth of what was needed for my car to pass inspection. Today, I just put a security deposit on my 2007 Honda Civic and he is allowing me to get my car off the lot mid-December. In the US, businesses start small, and from my experience, this salesman is going places!! I would definitely recommend my peers to go check out their inventory. Thank you for your service!! 🙂

Very, Very nice people! Had a couple of problems and they fixed it right away! I would differently recommend them to someone looking for a good used car!

I just bought a Ford fusion yesterday it seems to be driving fine the owner was very caring and help me be able to afford the payments

STAY AWAY*Was interested in a car here, called ahead in order to make sure that the car was clean with no scratches or body damage as the listing said, was insured the car was a great buy multiple times and that it was clean with nothing wrong. 4 hours later we arrived and found a car that has been damaged all over, rusted on every aspect, looking nothing similar to pictures. Salesman laughed saying that if we think that car is damaged he could lead us to one that is really damaged and show us real scratches.Inconsiderate plain and simple

Great people fast friendly service. Answered all my questions no problem

We visited here recently (we drove 1 hour and 30 minutes) and the cars are all on top of each other with no room for you to really walk around and see the cars. The car that we went to see also had all kinds of small things wrong with it which made us think that maybe something bigger might be wrong. The pictures that were took of the car looked nothing like the car up close. The owner stated that all cars are as-is with no 30 day warranty and he didnt seem to care about our concerns at all because most of the time he was shrugging his shoulders with a non caring look on his face so we left. Not good customer service at all and and I wouldnt recommend this place to anyone. Go somewhere else like we did and we found a great car. If you rush and go here you will regret it.

Great place have gotten 4 cars 1 for wife 2 for my daughters and 1 for my mom😀

I had a best deal ever here, good people great service and reliable prices!I bought 3cars from here for my girlfriend and mine and my brother and they all just likes their car.

This is the best dealership in Roanoke.they have good prices and good reliable cars i will be back again to buy another car .i bought Acura tsx and it is a good car

I really like this place in the guy who sold us the car. We drove almost two hours to pick up a 2011 Kia Sorento and Ive had the car for a while now and its been great. We paid $5,600, they had it listed for 5700, and they were selling for like $7,500 to $8,500, so we felt like we got a really really good deal. These guys specialize in selling really affordable cars, because theyre doing cash deals. Anyways, just really pleased with the whole experience all the way around.Also, just a side note, I read the reviews on CarGurus and some of the reviews werent that good. I think the people who left bad reviews were expecting a new car dealer, or CarMax experience, but thats not what this place is. Thats a good thing though, because youre not going to get a great deal at CarMax haha

They work with you to fit your budget and to get you in the best vehicle

Sells lemons dont waste your money

Fast

It was terrible the owner didnt help us at all will never

Great people, friendly, and answered all questions related to car I was interested.

Decent prices. Cars not kept very clean. Tiny lot.

Best car lot in VA good people good cars trucks SUV

I have not never been there I was wondering if you had a minivan that I could make payments on each month I am on social security retirement and I would like to find something I could drive I am a disabled person I am on oxygen all the time I have to carry it around with me when I go out in the vehicle now if you have a vehicle that you would like to help me out to buy please let me know I know you do not do anything on time you want money straight up but I am sorry I do not have money straight up like I said I am on social security retirement

Waste of time!!! if ur looking for junk yard parts thats where u need to go and buy your parts!!! bad owner he has no respect for no body!!! how come this place have 4 star ? i hope this place goes out of business !!!

I have never been there but by the looks it look like they would cheat u of ur car

Do not ever buy anything from these con artists!!!

Looked more like a garage. No one acknowledged I was there

Decent car selection good prices

Very poor customer service and not friendly.

Horrible customer service

Sales man was very rude and short and actually huffed and puffed when I asked a question

Suck and trying to sell cars that have major issues.

Very rude and ridiculously poor customer service. Drove 80 miles to see a car that they told us they had, got there and they didnt even have the car. Said it was in the shop and hadnt even been inspected yet. Would never recommend this place to anybody

Very helpful and polite!

It was horrible.not even enough parking lot to pro my vehicle.i called before I drove two hours and was told vehicle was great,no issues.i show up he says it doesnt work and not for sale.he then walked off not showing or attempting to sell any vehicle.vehicles were nothing like pictures.very dirty sketchy place

I test drove a car..it almost ran out of gas AND the wheel was loose and ready to come off..when they say as is they mean AS IS

Cars and people seemed a little sketchy.

Very helpful staff

Already mere term of paying