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Enterprise Car Sales
345 El Camino Real, Redwood City, CA 94062, United States
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Enterprise Car Sales
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Ti
Review №1

Ive rented from Enterprise several times over the years and found them to be reliable, efficient, affordable, and courteous. So when it came time to buy a car, my thoughts went to Enterprise. I first checked their inventory online, and then visited their nearest office. Their staff did everything within their power to meet my needs and make my experience pleasant and productive. I highly recommend Enterprise to anyone seeking to buy a reliable and affordable used car. Youll receive courteous and efficient service, along with a one-year Enterprise warranty (in addition to any dealership warranty that remains). I find all of that hard to beat.

Di
Review №2

Clint at the Redwood City Enterprise helped us with the purchase of a 2020 Prius at the end of October 2021. He was terrific and made the whole transaction go smoothly. However, I will say that no matter what, or how smoothly, it takes about 2 hours to do the transaction. But Clint went above and beyond the service by facilitating the initiation of our cell phones into the Nav system. That saved us a load of time and frustration over having to do it ourselves.Clint is a super nice person and it was a complete pleasure to do business with him.

Ro
Review №3

In the past, we have both rented vehicles and also purchased 2 used rental cars from Enterprise. Their staff has always been both helpful and extremely professional. Their prices are fair and they offer excellent and affordable warranties on their used vehicles. One of the cars we purchased from them was recently murdered (totaled). Fortunately, we were provided a rental car as part of the insurance settlement. Of course, we immediately selected Enterprise (Napa, CA) for this interim rental. And again, we selected a replacement vehicle from their Concord, CA used car sales. This time Omar Gutierrez provided the helpful and professional services we’ve always received. AND, because we had rented the temporary vehicle from Enterprise, we were able to return the rental to the Concord office and drive off in our new replacement vehicle. Thank you, Omar and thank you, Enterprise!

Ci
Review №4

The customer service for the Enterprise car sales on El Camino in Redwood City, CA with Cindy and Roger was excellent service, I was in and out with my 2019 Ford Fusion. They obviously take care of their cars because the car looks and runs brand new.Thank you for the great service.

SP
Review №5

Can the process of purchasing a car be any easier? Once I knew what kindof car I was looking for, I went into Enterprise. I was shown 4 vehicles whichmet my requirements. I took my time looking at all of them one by one. My questions were answered. I took a test drive. Went home, for lunch revieweddeal and a few hours later I drove away with my new purchase!Thank you Enterprise staff for making this an easy process.G.S.

Da
Review №6

I got exactly what I would have wanted if I could have had all that I wanted. Its sort of a dream, and I am very happy. And at a really good price, too.

Ka
Review №7

My experience with Enterprise Car Sales was phenomenal! These guys really know what theyre doing, and you are treated with dignity and respect regardless of your particular circumstance. Roger, and Marcio were kind, professional and very focused on making sure I walked out feeling great about my purchase. If your in search of a car with low stress or pressure please check out Enterprise Car Sales in Redwood City.

To
Review №8

The Excellent, Impeccable Personalized Service that I received from Marcio Colburn was one of the best Experiences I Encountered in my life time. He knowledgeable, informative, respectful and patient.Thank you!!!Ms. Tonya Wilson

Vi
Review №9

I want to commend Marcio for an amazing car buying experience from my first call to driving off the Enterprise Sales parking lot in Redwood City, CA. This was a first car for my teenage daughter, so it was a real thrill for her to pose with the large green ribbon on the hood before getting behind the wheel.Many thanks also to Iris for making the paperwork quick and painless, while answering all our questions professionally. I was blown away by the customer service and commitment shown by Iris and Marcio.

Lo
Review №10

Honestly my Husband drove 13 hours back to California just to come to see Clint at Enterprise! He helped us buy our first car and It broke our hearts that we had to trade in our car but we had to because our family is growing. We went to 9 different car dealerships in Washington before we decided that my Husband would drive down to California for a trade in. I looked for a car online and we were set on the KIA Sorento. Clint made the process easy and always was available when I had questions. I completely trusted him it made something so stressful an easy process.

Al
Review №11

The team here is all professionals. Dont hesitate about shopping for your car here. I had recommendations before coming here so I was 90% sure about closing my purchase here, but after talking to the representative I was 100% sure. My representative was Omar and the manager, Iris, and they were helpful in every way. They explained to me what I was purchasing along with the packages that came with it; they also answered the general questions that most customers have so dont be afraid to ask questions! I came with a pre-approved loan so my process was quicker, done in about 1.5 hour. They have a system to find the loan with the lowest APR from an appropriate lender so that was also helpful. Will shop at Enterprise Car Sales again if not this store again! Thanks again Omar and Iris!

Ka
Review №12

Iris made our experience so easy. This is our third vehicle purchase from Enterprise. We recommend the service and smooth purchase.

Lo
Review №13

Customer service is outstanding.!!!Clint provides all the details of each car I liked. The staff is friendly and great people. Daniel was very helpful with the process and get me Out. Thank you for your great service.

Da
Review №14

I was extremely happy to see how easy it was to look through the lot and find the vehicles I wanted to test drive. All of the agents at the Redwood City lot were very friendly. It was great to look at vehicles, not have someone trying to pressure me to buy and make the deal without any HARD SELL tactics.

St
Review №15

I had a great buying experience. Cindy and Roger has great customer service and were very easy to work with. Very honest people who didnt try to sell me anything extra. Originally I was looking at a Honda CIvic that was in Concord but the Redwood City dealership was much closer to me. They drove the civic down to Redwood City so I could look at it and also an Altima that they had at the dealership. They took extra time to help me resolve some connectivity issues with the Android Audio and gave me great trade in value on my Nissan Versa. I ended up buying the 2020 Nissan Altima and im happy with my purchase. I highly recommend buying from this dealership.

Sc
Review №16

I had previously traded in and purchased (6) vehicles with Enterprise and this experience was as great as all of my previous transactions. The price for the new car was very reasonable and I felt that they gave a fair trade in value on my used car. It was a relatively quick process with none of the hassles you face when trying to buy from a traditional dealer. Omar and Roger were great and addressed all of my concerns quickly and competently.

Ed
Review №17

This is the second time Ive had the opportunity and pleasant experience of buying a vehicle from Enterprise Car Sales in Redwood, CA. Besides having outstanding maintenance from their fleet of car rentals, the no hassles and no pressure sales makes buying their feel safe and comfortable.

よし
Review №18

The Experience were great and the Follow up from the Sales Person for purchasing the Vehicle was truly consistent. Also I have made the mistake in going to a Dealership for my Older 2013 Ford Fusion, Im glad that I have shopped here at Enterprise to get my 2016 White Ford Fusion. I have saved over $8,000 Dollars in this purchase because it would have cost me $8,114.52 more due at Signing and financing through Ford Motor Credit. Yes a price markup at the local dealer is insane. My Next Vehicle Purchase will be with Enterprise, save your money and buy more things forget the dealers, get yours at Enterprise Car Sales.P.S. Yoshi..

Ge
Review №19

Excellent, Professional and Safe Car Buying Experience. I worked closely with Courtney Chew, who was professional, clear in helping to explain the car buying process, organized and very patient. If you going to buy a car from there, ask for Courtney (an excellent sale person) to help make the car buying experience less stressful .Also, they have a great selection cars with great prices to choose from!George

Ki
Review №20

I would absolutely recommend going to Enterprise to purchase your next car! My urgent need to buy a car was something that I did not expect, so searching for a new one had already been quite stressful. Juana was incredibly understanding of my situation. While the specific car I was searching for was not something they had, she pivoted and suggested tons of cars that were similar to what I was looking for, and others that had features that were important to me in my next car. Juana is knowledgable, yet if there was a question she wasnt quite sure how to answer, she asked a colleague and promptly had my question answered. This is something I greatly appreciated and bolstered my confidence that buying a car here was the right choice. I honestly felt so comfortable here, and did not feel like anyone pressured me to buy a car that wasnt the right one for me. I also worked with Iris on Juanas day off. She was so patient in answering all my financial questions, and working up numbers for me to see what my financing options were. Again, I would totally recommend contacting Enterprise for your next purchase!

Ka
Review №21

Clint was so helpful and amazing! The whole experience was super easy, quick and painless. The best car buying experience we have had. Thanks!!

Ka
Review №22

I never do reviews, and I certainly didnt expect to give a five star review for a car rental place that sells cars...but here it is.Dreading buying a used car, I didnt have very high expectations of my experience based on past experiences buying used.However, I was very impressed with Courtney Chew, the agent who assisted me.She was extremely attentive to my needs for a car, was very patient and made me feel very comfortable. She answered all my questions (and I had a lot) and helped me not only with financing that went way above my expectations, but she had found me a newer model of the exact car I drove! I thought that was amazing - but she worked together with another gentleman there at her branch, I believe his name is Derek, who with her went way over and above my expectations.I ended up purchasing a 2019 Nissan Sentra four door - with 24k miles - for $4,000 UNDER MSRP!! It was in my favorite color - red - and drives like a dream! My mechanic was impressed with the excellent condition of the car, and I cant believe my payments are $100 less than the payments of my former Chevy Spark! I grabbed a handful of Courtneys business cards and am telling all my friends to go there for their next car. I cant believe how smooth the process was - and how above and beyond they went there. Courtneys associate even shared half his sandwich with me because we were going a little longer than expected because he and Courtney were trying to get the best financing for me. (Which they did!) Who does that!!Anyway - thank you Courtney, you have won a customer for life, and Im telling everyone who will listen to go to Enterprise and ask for you!! You are the BEST!!

Dw
Review №23

Im in the automobile industry and my experience working with Clint, Roger, and Iris was very welcoming. Everyone worked as a team, very professional, but the environment had a family atmosphere and it was a pleasurable experience.Clint went to go pick up my car from Sacramento, was always available when I attempted to contact him or he replied in a timely manner. I never thought about buying a vehicle from Enterprise, but the rental I received when my car was deemed a total loss, convinced me to think about buying a similar model. Now Im a happy owner of a 2019 Jeep Compass Limited and I want to share with everyone about my experience!

Ti
Review №24

I had a great experience purchasing my car with Leon Jones. He was personable, smart, and patient and it was all in all a great experience and I love my car!

va
Review №25

Word cannot describe the amazing experience I had with Maurcio and Iris in Car Sales. They were extremely helpful with the whole process. It felt like I was car shopping with my family! They made sure that I was completely satisfied with my car choice before moving forward with the paperwork and helped me find the best finance deal. Thank you both for everything! I 100% recommend Enterprise Car Sales, they are all amazing.

Ba
Review №26

We have purchased 4 cars/truck, over the years, from Enterprise Car Sales in Redwood City. Each purchase experience has been better than the last one. Omar G. And Iris V. gave us their undivided time, had two cars delivered to their location for us to look over. The purchasing process was the smoothest and fastest process we have ever experienced. I rate them a 5 out of 5 - and I will come back here for our next car. Thanks Omar and Iris.

Ki
Review №27

We have purchased 2 vans for our business through Enterprise. Both experiences have been great. They are easy to work with and the transaction is so quick! Thank you!

Pu
Review №28

We had the best experience with the staff and the finance dept. They were kind, welcoming and made our experience fun! We were helped by Clint and he made sure that he understood what we were looking for and gave us the best options that fit what we were describing.Also, the patience and help that we experienced with finance was amazing! Roger was very articulate and efficient.Would definitely recommend.

Sh
Review №29

Purchase a used automobile from Enterprise Car Sales. Excellent service. Excellent price!

El
Review №30

Very helpful we got exactly what we wanted super happy

Je
Review №31

I had a great experience buying my car here : We were looking for a good car, at a very reasonable price. We found a 2019 SUV at a price 1500$ lower than what we saw on blue book. The team is fantastic, especially Courtney who provided good advice, and showed us different models to help us make up our minds. I totally recommend!

Ba
Review №32

Leon and Roger...the dynamic duo, at the Redwood City car dealership. They made car buying fun and easy. Not only did I leave with the car of my dreams but changed my outlook on buying a used car from a dealership. They were both knowledgeable, patient, professional and yet it felt like hanging out with family! As far as Im concerned, those two deserve the royal treatment from Enterprise. They obviously love their job and make the whole process a breeze. Thank you both for helping me to get my Subaru Forester!

Ri
Review №33

From my initial contact to driving my Toyota out of the lot, I received top notch customer service. Omar was a bulldog and finding the car I was looking for. Roger couldnt have been more helpful in finalizing all the details and acquiring the desired car from Fresno. I am a very satisfied customer and would recommend the Redwood City car sales staff to friends.

Jo
Review №34

I will buy my car from Enterprise car sales from now on. my experience at the redwood city site was phenomenal. Great customer service by the sales person and the Branch manager highlighted everything about himself and his team at Enterprise where they each exhibited great and quality customer services. I can say with absolute certainty that anyone step foot on the ground of the Redwood city office site looking to inquire or buy a car, will for sure leave with a car on the same day. Thank you for making me feel really good, especially with car i bought but most importantly the manager was seeking for the best interest rate available at banks that work with enterprise

Ve
Review №35

Their staff in car sales and in finance have been the best to help find the perfect car for me and my family. They are very patient and let me browse around and have all the keys ready for me to test drive. I am extremely satisfied with their service. I am glad to have purchased a new car at Enterprise Car Sales in Redwood City. If anyone you know that is shopping for a used/new car please recommend Enterprise Car Sales. They have the best deals! Thank you!

Ta
Review №36

Great customer service - they go above and beyond. Very nice car collection

Lu
Review №37

First-time car buyer and I really appreciated my experience buying a car with the help of Clint S. I knew what I wanted and Clint helped me find it. He made the process simple and stress free. If I could buy cars from Clint for the rest of my life I would. Love enterprise for the staff they have here!

Ni
Review №38

My wife and I purchased a vehicle from Enterprise Car Sales on 12Oct2020. The kind, helpful and considerate service we received from Courtney, Iris and Roger left us feeling so pleased. We were not rushed, in spite of keeping them quite a while after closing time. There was no pressure to buy. In fact we traveled from near Santa Rosa, CA, to buy the vehicle and these high integrity people honored our request to hold the vehicle for us, in spite of interest from several other buyers.If you are in the market for a pre-owned vehicle in well maintained condition, in a no hassle environment, we highly recommend the team at Enterprise Car Sales in Redwood City.This review is given free of any coercion or other incentive.

Gr
Review №39

Youll get a good deal here. Take the time to drive your selection a couple times in varied conditions. I bought a truck and am pleased with the results.

Je
Review №40

From start to finish, Jimmy provided top notch service. Jimmy gladly answered all my first time buyer questions, found the exact truck I wanted, and provided undivided attention throughout the entire process. When its time for a new vehicle, I will return to Jimmy/ Enterprise.

Am
Review №41

I purchased a 2016 Toyota 4Runner yesterday. I found the SUV on the enterprise website, but it was in Huntington Beach. Omar, sales rep, made the process very simple and efficient. He stayed in communication with me throughout the entire process, from questions regarding the vehicle to when the vehicle was going to be delivered. In addition, Linh, asst. sales manager, helped me feel at ease with the finance process over the phone. When signing documents, she went through the process thoroughly. Even though there are some minor fixes to be made, I feel confident that the service department will take care of it. Overall, I highly recommend them for a smooth sales process especially since there isnt any haggling involved.

Al
Review №42

I had a great experience! The service was incredible! I would recommend this dealer.

Gr
Review №43

I am still in a state of shock. I verified the numbers, test drove 3 cars, and Courtney was just a rock star. This kid broke it down, almost read my mind. I tripled checked the numbers online and found there was no need to. At 64 years of age, this is only the 3rd car I have purchased and I was in denial of needing help... explanations of the fancy features, going over my wants and needs so I could make an informed decision. God Bless you all. Thank you so much.

Pa
Review №44

I purchased my 2019 Kio Rio S today from Omar. He was THE BEST sales person Ive ever dealt with! He helped me find the perfect vehicle for me & my budget. He went above & beyond what is necessary. Hes extremely polite, knowledgeable & professional.I highly recommend anyone looking to purchase a vehicle to go see Omar at Enterprise Car Sales Redwood City.You will be happy with the experience & the way youre treated.

Ad
Review №45

I had a great experience buying my 2020 Toyota Sienna Van from an Enterprise Car sales Consultant-NE named James Luscombe. James made sure I got the best price for my new vehicle and he made sure my vehicle was clean and in perfect condition. I will Recommend all my family members and friends to purchase their vehicles at this Enterprise in the future, thanks.

Ja
Review №46

Omar and James were really helpful in making sure my first time car purchase went as smoothly as possible. Great service and was able to get what I needed quick and easy. Definitely recommend.

Al
Review №47

My wife and I purchased a 10-seat passenger van from Enterprise in Redwood City (2013 Ford E-350 XLT). Our sales consultant, Frank Higgins, was uniformly excellent. He gave us an unhurried tour of the van and a test drive, reviewed the vans features, answered some fairly detailed questions and explained Enterprises used car program. We discussed the rationale for its pricing openly (about $1K below its KBB). When we decided to buy this van, Frank and his team were efficient in initiating and processing a good loan for us. At no point was there the kind of pressure one might anticipate with the caricature of a used car sale. That said, if you are looking for a haggling experience I dont think this venue is for you. Others might be able to push back on this, but my sense was that the price is the price.Our experience supports Enterprises claim of post-sale service. A couple weeks after purchase, the vans battery failed. Frank was quickly responsive in helping us navigate to a service partner, and the problem was quickly resolved.So, our experience has been overall very positive. I recommend them.

Je
Review №48

Couldn’t be more happy with my recent enterprise car sales experience! Clint was professional and was just awesome from start to finish. Everyone involved in assisting in my visit was amazing and I definitely encouraged family and friends in search of quality interaction to check out enterprise car sales in Redwood City 😁

El
Review №49

I worked with a fantastic sales rep named Leon Jones! He really knew all the cars that Enterprise had to offer and was able to find me a match that I really liked. Im very happy with my car and the price was so reasonable, I didnt even need to take out a loan. Would buy from them again in a heartbeat.

Ro
Review №50

Shopping for a car is not my favorite thing to do, especially during a pandemic. Until we went to Enterprise Car Sales in Redwood City. We met with Clint because weve dealt with him before, and for better reason because hes knowledgeable, possesses great people skills, and helped find the car of our needs on our own terms. No pressure salesmanship, just the luxury of test driving a few of options provided. Long story short, we drove home with a low-mileage 2019 Nissan Rogue, at a phenomenal price with a generous value for our trade-in. And, the whole process of financing, paperwork signing, transfer of ownership, everything was handled by Linh, professionally and pleasantly. I cant speak more highly of everyone at Enterprise. They even washed our new car for us! Thank you Clint, thank you Linh! You are both jewels in your field of customer service.

Cr
Review №51

The folks at Enterprise, Redwood City. got me a great car at a great price. They were helpful and courteous. I absolutely recommend them for your next car purchase!

Tr
Review №52

The best experience of buying a car. Omar was very patient and professional. Roger made financing a breeze. The whole experience felt like family. I will be back for my next car.

Ma
Review №53

My car was totaled while parked on the street, and my insurance company offered discounted rentals from Enterprise. I rented a car to get me through a week or so, and the agent mentioned the sell used cars. I wanted a specific car. She connected me with a sales person who found the car I wanted. It was a lease return in excellent shape with very low mileage. I had a very easy, pleasant sales experience. During the 7-day no-questions-asked return window I had it checked out by my mechanic (the dealer). They were really impressed with the car and it passed their evaluation with flying colors. A fairy tale ending to what started out as the sad loss of my old car. Id recommend checking Enterprise out if you are looking for a good used car and a no-hassle process.

Gl
Review №54

I highly recommend visiting this place if you need a car. Omar and the financing guy I forgot his name were very helpful fast and efficient and they went above and beyond they even installed my car seat for me if you want a good priced reliable car with excellent service then come to this place I will definitely recommended them to friends and family and when I need to purchase another car I will be back!

Al
Review №55

This is the second time I buy used car at Enterprise Car Sales Redwood and both experiences are extremely positive. You get full service here with different options regardless you buy a car or do a trade-in. Saves lots of time, as well as gives good deal.

La
Review №56

What a wonderful car buying experience! From beginning to end it was professional, relaxed and quite enjoyable. I will buy all my future cars through Enterprise Sales, Redwood City.Great people! Leon my salesman and Linh the finance manager were spectacular. Meeting my every need and walking me through the process. They were both efficient and kind and had me out on the road within a couple hours. To top it off they delivered my new vehicle to my home since I was in a rental and had other errands to run. Exceptional customer service!

Ma
Review №57

Enterprise Sales in Redwood City CA has the most helpful, friendly customer service Ive experienced. I found a great car there and there was no pressure from the sales rep to purchase the car. The financing rep was most helpful as we completed the financing docs together. Clint, the sales rep, went through all the features of my new vehicle very thoroughly when giving me the keys. I was entirely pleased. Five star service indeed.

Ra
Review №58

Excellent service Omar, Iris and Daniel went above and beyond to get us into a vehicle after trying with auto dealers Very respectful and helpful Would not be in a car without them THANK YOU GUYS VERY MUCH FOR YOUR HELP AND UNDERSTANDING.

Da
Review №59

I never new Enterprise sold cars when I found out I sat down with a sales rep who helped me find what I was looking to, in my price range and made sure I was satisfied without a doubt. That was in 2013 since then I’ve been back two times making me a 3peat costumer and now that my wife is looking to get a car we will be returning for the fourth time because at Enterprise you actually get what you pay for and the costumer service is great

Ch
Review №60

Really helpful, got exactly what I wanted on my terms. Took a bit to get the financing dialed in, but overall a great transaction. Thanks!

Jo
Review №61

Ent. Car Sales in Redwood City is the best. I went in there with little hope of getting the car I wanted since I had no credit. Everybody helped to make sure I will not go back empty handed . Jimmy the salesman was incredible and I wanted to thank them individually but I was too excited I hopped into my 2018 Dodge Journey and drove off .Reasonable prices,Low mileage, and absolutely almost brand new.John.

Ke
Review №62

Leon went above and beyond to find the right vehicle for me and was able to make it happen within my ideal timeline. The whole process, trade-in and all, was simple and better yet, I never felt the typical pressure you get at some car dealers.

Ch
Review №63

Enterprise car sales in Redwood city was a great place to buy a car. I have stopped in numerous times to check their inventory and was always met by a courteous sales rep. Last time I went I saw a few cars that met my criteria but one was sold. They showed me a car that had been traded in and it was perfect. Sales transaction went smoothly . I would recommend them .

Er
Review №64

Great experience overall :) Omar was great! Very helpful through each step of the process

do
Review №65

Have nothing but good things to say about my experience buying from Enterprise Car Sales in Redwood City, CA.The salesman was prompt in responding to my inquiry by phone.I was able to set up a test drive appointment easily & quickly.Everything was done in a timely fashion.I wound up purchasing the vehicle right after the test drive.I greatly appreciated how quickly the process took!Every person I came into contact with there was friendly, professional & considerate!And the condition of the vehicle was like new! It looked like they had the car detailed before putting it out for sale.This is the 2nd time Ive purchased from Enterprise & my experiences have been completely positive!!!

Ch
Review №66

The team at the Redwood City office was great! Super helpful, and as soon as they received the car I was interested in I was able to test drive and buy it within a couple hours. No negotiating, the whole process was as smooth as car buying can be.

De
Review №67

Found the perfect car in great condition for a steal. Big thanks to the Concord enterprise team for helping me with my first car and in particular, thanks to Leon for some truly excellent customer service!!

Ca
Review №68

My experience at Redwood City Enterprise Car Sales was amazing! It was by far the best car buying experience I have ever had..even during a pandemic! I called this shop after seeing a car online that was located at their San Leandro location. Leon, in sales, offered to have the car brought over to Redwood City for me! When we arrived, Leon took all necessary precautions with regard to Covid and made us feel very safe. Everything was at a distance, and everything was sanitized. He was extremely knowledgable, and a super guy to work with. Then we had an equally amazing experience with Roger in the finance department. He went above and beyond to deliver a loan at a lower rate than my credit union had quoted me! It was at the end of the day, and Roger never made us feel rushed. He took his time to give us all options, and we left there in our new car feeling like we had been very well taken care of. Thanks again so much!!

Ju
Review №69

I did not know enterprise sold cars and trucks! I was referred by my credit union and it was awesome! They were easy to work with and had a lot to offer warranty wise. I would definitely check them first for my next car purchase.

Mi
Review №70

Over all customer service was positive. Better than dealing with an auto dealership. Any and all follow up concerns were remedied quickly with positive results. Thanks guys.

Fe
Review №71

Enterprise went above and beyond to resolve a communication issue that we had with financing. Very happy with the customer service efforts to make things right! Thank you!

w
Review №72

I made a appointment with Courtney Chew, was greeted by her and she was very professional .All my question were answered and not once did i feel pressured . she made my experience well worth the time .THANKS COURTNEY...........................................................................

Ca
Review №73

I could not be happier with my experience with enterprise car sales. Courtney and Roger were thorough, professional and kind. They are experts in their field!

An
Review №74

I bought my first car from Enterprise early this month. I was moving from MA to CA so had to handle much of the initial process over phone/email. Leon and Clint were super helpful in explaining the general regulations of Enterprise Car Sales, and the process by which they decide to keep cars to sell on their lot, which made me very confident about buying a car from them. They helped me set up a test drive a friend could do for me, a meeting for once I got out there, and helped me set up insurance remotely. Once I arrived, Roger helped me with the buying process day of. As a first time car buyer, he offered me sound advice on financing and insurance options, and explained the process to me thoroughly without being overwhelming. I was able to drive off the lot that day with a huge smile on my face! Roger was also understanding that I had to get settled in CA before I had some final paperwork available to send to him, and kept in regular contact to keep me reassured until I was able to get it to him. Great experience with these guys!

Al
Review №75

My husband and I had bought a 2015 Kia Optima there in March of 17. He was going through cancer treatment, and we were treated with kindness and respect. They helped up purchase the car that day, my husband was so delighted to have that car when he was feeling so awful. Sadly, he passed away in December, and I now two years finally had the courage to decide not to keep the car he loved so much. I looked online and found just what I was looking for - something smaller and in my favorite color - a Kia Forte in burgundy- so hard to find- right there at Enterprise in Redwood City, where I had such a great experience before. It was easy. Took a test drive - loved the car, and decided to look no further. Courtney Chew was a pleasure to work with and made everything easy. Thank you for such a pleasant experience!

Ri
Review №76

I enjoyed my experience with Enterprise, to the fullest. Both Clint and Roger were excellent with their product knowledge and rapport. I would love to work with them in the future.

Ca
Review №77

This is my 3rd car that I purchase from Enterprise Car Sales Redwood City. The process was easy and fast, Clint help me in my last 2 car and he help me this time as well.Linh the Assistant Sales Manages was very helpful as well she explained everything very well and like always very friendly.If I have to buy another car I will go back to Enterprise Car Sales Redwood City.Thank you Clint and Linh

Su
Review №78

A little late on this, but I think I have had sufficient time to look back on my purchase. I was in the market for a used car back in September of 2018. This was gonna be my first car, so I was a little cautious about being ripped off or ending up with a bad purchase. After doing my (exhaustive) online research on dealers and shops in the area, I decided to give Enterprise Car Sales a try since they seemed to have a pretty good selection at reasonable prices.Booking an appointment was easy and I met up with Joshua in their office. We went for a test drive in the car Id previewed online and I was given the flexibility and freedom to try different roads and play around with the cars controls without having to worry about being rebuked. After the drive, Joshua explained to me the entire buying process. He suggested I make a decision soon since their cars get sold pretty quick (which seemed fair based on my comparision of their online catalog over several days), but wasnt pushy or disingenuous.I ended up booking an appointment a few days later to purchase the same car. The entire process took only a couple hours and was super smooth - everyone was very professional, quick and friendly. Joshua even drove me to the bank and back so I could pick up my money order. He also connected me with a AAA agent to set up my insurance. Several signatures and couple hours later, I was off with my first car!I highly recommend Enterprise if youre looking for a car, new or used, and Ill definitely have them as my first preference for any purchases in the future!

Sa
Review №79

Very friendly and very helpful people. My salesman name Clint was able to get me a nice SUV 2018 with 30××× miles on it with my bad credit score around 4. I highly recommend that you go to this place especially those with bad and so so credit.

De
Review №80

This was the best car buying experience I have ever had. Jimmy and Linh were amazing and made the process so seamless and easy! I will be recommending Enterprise Car sales to everyone!

Ma
Review №81

Jimmy Kourtney and Daniel are amazing, they brought me the SUV that I wanted, thank you for been so patient with me and for responding so many questions I had . You guys are amazing 👏

An
Review №82

I was extremely satisfied with the sales representative and manager at Redwood City outlet.. They explained all the details of the car I bought and I payed cash which was very simple to complete. I would recommend this facility to my friends

Ca
Review №83

Over the past several years I have purchased 4 vehicles fromEnterprise. Because of my experiences with the Managers and salespeople, I would not go anywhere else when I need a vehicle.It seems that their main objective is not just to sell but to make sure that I have the confidence that I purchased the right one. They didnt try to talk me into something I did not want. They gave me the confidence that Imade the right choice and I have let others know about Enterprise.To sum up how happy I am with Enterprise, I want to thank Daniel, Lloyd, Jimmie and Estevan. They have been very patient with an 86 year young woman!Sincerely, Carmela Wirsch

Cl
Review №84

Everyone I met along was super nice and helpful when I purchased my first car! I called in and they had the car I wanted delivered in just a few hours. I drove off the lot with my car within 6 hours of the first phone call I made. I got lots of follow up and I never had a hard time getting a hold of who I needed to. Great first experience and I love my new mustang:)

Br
Review №85

Made buying a car super easy and stress free. Would definitely go with them again.

Gu
Review №86

Excelente service. A minor glitch discovered was well taken care of before the 7th day after purchase

Br
Review №87

We had a great experience, recommend and would use them again. Thanks Roger, Clint and Juana. The second car weve purchased from the team at their Redwood City location. Painless transaction, no pressure

Ke
Review №88

This is the 2nd car Ive bought from Redwood City Enterprise Car Sales. I recommend them anytime someone mentions that they are in the market for a used car. I have had great experience with the sales team and the entire process is always handled professionally and smoothly. I have gotten the additional warranty both times on top of the already good warranty they offer with their cars. My first car had no mechanical repair expenses except the usual maintenance costs! This second purchase was unanticipated so I had questions and some homework to do. They were patient and worked in my budget. I even happened to hit the Presidents Day sale promotion which was a nice surprise!

Ki
Review №89

Everything was really good when we picked up our rental we upgrade to a premium car a Ford Taurus, we had no problem until we returned the rental I received a phone call stating we kept the car 3 extra days my reservation was for 9 days we returned the car after hours because they are only open Saturday until noon well she stated she wanted to go over our contract she said we are going to charge the card 700 for a 265 weekly rate I informed her we didnt keep it 3 extra days she removed that but stated we would be charge 674.90 once again for a 265.00 rental there is added charges and no one from enterprise will tell me what it is for ? we used enterprise because they accept debit cards we have rented from them before 3 times in fact and no problems I dont understand why no one even when I sent corporate an email will respond and give me clarification of my charges even with the upgrade it shouldnt be that high in price I wouldnt go back because the lady who called me was rude and wasnt much help returning a car shouldnt be this much hassle hopefully ill hear from someone soon

gr
Review №90

Clint and roger were very patient and accomodating. All my concerns were addressed and aknowledge.

Ly
Review №91

I thought that the sales force was very knowledgeable in knowing the vehicles that I was interested in. However, when I told them that I doing research on the vehicle in question and that I would get in touch with them, they kept sending me e mails. Also, when I finally bought the vehicle in question and was signing the paper work the credit force did not tell me that the payment would automatically be deducted from my savings account. I had to go to my bank to find this information out.

Pa
Review №92

Excellent in between buying a vehicle at a dealership and used from a private party. No BS price negotiation, no worries of hidden flaws. I was offered the typical dealership additional options (finance, service, extended warranty, etc), but I did not feel the typical pressure from the salesperson. They have a good selection of multiple makes - both on site and on their website. Cars come with a free carfax report, one week period for an exchange if you find problems, one year limited warranty. You know the vehicle has been serviced at recommended intervals. They had only one key; they mail me a second one. There was a couple of follow-up by phone to make sure everything as good.I will certainly shop again at Enterprise Car Sales when I will need a new vehicle.

Ja
Review №93

Good attention.

Al
Review №94

The car buying experience was the best!! The staff was incredible and professional, they even saved me money. I will be going back and telling my fiends.

Sh
Review №95

I was very pleased that I could look online at the Enterprise website, hear immediately from a nice salesperson who answered all my questions, and who arranged to bring a car I was interested in to my home workplace because J was not free to leave and go to a dealership for another two weeks. We completed the sale at my location. I avoided the stress of talking to a lot of different sales types or going to car lots. I was assured that I received top dollar value for my trade in as well as a very fair price for my low mileage certified gently used new purchase. I highly recommend Enterprise and those who made it so pleasant (Salesperson Marcos).

Ji
Review №96

This was hands down the most hassle free and enjoyable experience when buying a used car.Marcos and his team made the entire process clear, transparent and precise. He was prompt and very professional!Marcos guided me to a car that fit my budget perfectly and I still drive with a smile every time almost a month later after the purchase.I would highly recommend Enterprise Car Sales to anyone!The customer service exceeded my expectations and in the future I would definitely buy a car again from Enterprise Car Sales.5/5 or 10 stars.. however you want to look at it, Enterprise Car Sales and the staff are worth your time.-Jimmy

Pr
Review №97

This is my second purchase with this particular Enterprise Car Sales branch. The first time I came in, everyone was super helpful and made finding my perfect car a breeze. The second time around, I came in to replace my car due to a total loss. The purchase was just as easy and they helped me get on my way. However, I did need their help with cancelling my Gap and Tire coverages from my first car, and they have been completely unresponsive to all emailsi I’ve sent about it (and I sent a bunch of them, and not just to the person that helped me with my purchase). If I’m ever in the market for a new vehicle, I won’t be coming to this Enterprise branch again.

Ny
Review №98

I unexpectedly found myself in the market for a new car after a collision earlier this year. To be honest, buying a car from a rental agency didnt appeal to me at all. People are really hard on their rentals, after all its not theirs. When I went in to rent a car in the meantime while figuring out what I was going to do, I saw a newer Dodge Charger and asked if I could rent that one, and thats when they told me that it was for sale, not for rent. I said that I may be interested and they promised to have someone call me over the weekend and they did.Before they handed me the keys for a test drive they explained to me how Enterprise Car Sales works, in that theyre more interested in getting me into a car that I love and suits my needs and expectations than the sale. Enterprise really means it when they say that they have no haggle pricing, I tried and a day later my husband tried, to test that theory. What made me interested in buying a car from THEM versus a dealership was that if I wasnt happy within 7 days I could return the car with no hassle (except for a small $250 fee). Although I couldnt take the Charger to my mechanic before the sale, that 7 day window was adequate for me. I test drove the Charger on the Sunday before Presidents Day (which was my birthday), fell in love, and decided to sleep on the decision. They didnt pressure me to sign on the dotted line that day.Enterprise Car Sales worked some customer service magic and got in touch with my bank ON PRESIDENTS DAY (Banks are closed) and helped push my loan through on that holiday.I never thought that buying a car could be a good experience, based on my past purchases. They do have some cool security upgrades that you can get with your warranty package. Buying a car from them was actually an enjoyable experience. When going to a car dealership it can be like preparing yourself for a financial and emotional battle, and I had none of that with Enterprise. I actually liked the car sales guy! Ive been enjoying my Dodge Charger for 9 months now, nothing has gone wrong with it, my mechanic reviewed everything possible, including looking to see if Enterprise deleted anything weird from the car about the car. He informed me that I got a good deal and Ive been happy ever since.

Ma
Review №99

I rented cars from Enterprise so when I decided to finally buy a car I chose Enterprise. I went online at their site for car sales and found the perfect car right away. I posted that I wanted to buy the car and was contacted right away by an agent. Within just a few days I was able to drive home in my new car. The price was fair and the service was great. Im enjoying having a car of my own now.

El
Review №100

I had a fantastic experience with Enterprise Car Sales! I went in with a certain car in mind, but when they showed me all the different options they had I found the PERFECT car!!! Im so happy with my car, and its because of their knowledge and guidance! Absolutely go to these people. They dont want to just sell you something, they want to help you find a good match for your needs.

Information
27 Photos
100 Comments
4.8 Rating
  • Address:345 El Camino Real, Redwood City, CA 94062, United States
  • Site:http://enterprisecarsales.com/location/23R2/Enterprise_Car_Sales_Redwood_City?mcid=iyp:24489698
  • Phone:+1 650-368-9800
Categories
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
From the business
  • Identifies as women-led:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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