While searching for the car we wanted on Auto Trader, found it at Boardwalk Auto Mall in Redwood City and emailed them to see if still available. Got a call back the following morning and scheduled an appt for us to meet with Justin Johnson, their sales rep... the same day. Justin was super helpful and very informative about our Jeep. Pointed out things we never would have discovered ourselves. We purchased the car and are super happy with it and with the help of everyone at Boardwalk but especially Justin, super sales person.

Had excellent experience with the purchase of my EUV with team specialist Nicole M and Juan. Each were efficient and courteous and we all were happy with the end result! So happy I traded my 2021 BMW for brand new EUV!! its light years cooler!

I traded in my car and bought a new Chevrolet Bolt at Boardwalk Chevrolet. It was the best car-buying experience I have ever had. Nancy Hoag and her manager were great! They gave me a fair deal with no haggling needed. The experience was more like a chat with new friends than buying a car. I strongly recommend them!

Josh gave us very good service, will be getting a car from them in the very near future.

I am still trying to get some answers from Boardwalk - we bought a Volkswagen Sportswagen from them in August 2020 and after paying for the vehicle, Mr Tran from the finance department suggested taking on a Fidelity Mutual Platinum Plus plan as well. My credit card was charged $1,799 and we were told the contract would be mailed to us from Fidelity. I have the receipt for the charge but no contact policy.Fast forward to May and we still have not received the contract.I have just gotten off the phone with Fidelity Mutual and they tell me THERE IS NO RECORD of my vehicle nor my policy.Boardwalk Auto - are you getting back to me?!

My Nissan drivers door wouldnt open even with a key. Took to dealer to fix, they used a camera to find out why that happened. It was the actuator. Everyone shows how to fix that on U Tube but with the door open and not closed as mine was. The dealer fixed it. Hooray

My jeep compass had headlights and transmission problem, Mr Kevin was very helpful and friendly, his customer care and service are excellent, I recommend others to visit this service center.

Great people here Eloise lopez did a great job she went the extra mile to get me in a car I can afford .

Visited Towne Mazda to test drive a Mazda 3. I appreciate the help and service I got there.

If you want a fair and clean deal on any GM car, you must hit Boardwalk.My sales guy Al Rezaee was east to work with. Even though I got $5/month more than the other dealer, I enjoyed the comfort that Al gave me in closing the deal. His manager was also a nice individual.I’m not complaining about the $5 per month given the fact that they don’t push you and don’t start high like other dealers and then try to show you how much discount they are giving.Thank you Al for everything and Lee up the good work.

About a month i contacted the dealership to trade in my car and Marian or Maryann was supposed to help me out with the whole prosses, well i called her a few times and she never followed up. one of the managers Aramin reached out to me and said he was going to help. He said he called the bank and the car was ready to go he also promised a lower APR and i was ready Exited. Well the next day i show up and nobody has a clue of what im talking about and Aramin wasnt there. At this point i was ready to go to another dealership Thankfully Derek was able to help. He got me a good deal and made the process very easy. I had a few issues with the bank and he would always call back and check in im very pleased with his costume service and he is extremely professional, if you need help go look for Derek. After all i was able to walk out with my 2020 Dodge challenger. Thank you Derek!!!!

Nancy Hoag helped me lease a Bolt, and she was the most relaxed, direct, honest, and helpful car salesperson I’ve ever worked with. Don’t let anyone else mess around with you, she’ll do it right, and get you what you need as cheaply and efficiently as possible. 10/10 would lease with her again.

Unprofessional service, disconnect on communication between service and parts department.Work done that was not authorized and I still had to pay 80% of bill.$1200 in new tires and installation. Yet they couldnt clean them. They had my truck for 4 days because parts department, or service, couldnt get door parts in when they said.Yet they did offer me a mini-detail for my troubles a week later. I really want to let them have my truck again, NOT.

Great people with awesome service!

To order parts, know your year/make/model/trim, engine type/size, manual/auto, awd/fwd and etc. Or just grab your registration and insurance from the glove box to show the VIN. Even if you think its a generic part, let the parts guys check their catalog to confirm. Dont act all macho like you know whats generic and whats not.Unless, youre a grumpy old lady whose pre 1986 car is not in the catalog and parts are mostly NLA... If you cant handle having to provide your VIN when you already looked up the part numbers, you should order online. Human contact is not for you. Go home and feed your grumpy old lady cats.

Easy drop-off for a online appointment, they keept me informed what has to be repaired, check theyre website for coupons, saved me some money, covid safty messures are great and everything is done outside. Car was ready and washed when i picked it up. Great service

Excellent customer service. Very loyal.

If I could I would give them 10 stars. Fabulous customer service . Robert Finance director have been very helpful. The process was very smooth he was very kind and gentle. Sales person just go with Amir very professional no other person.

I was looking to buy a jeep for a very long time when I came across this Dealer. After comparing it to several dealerships around i decided to try them. Their website showed multiple incentives which most of the cases Dealers use to attract traffic and end up not honoring them. I had 2 more dealers making me offers. When I got there, MARIAH took care of me. She is very upfront and has a positive attitude. Went to other dealers just to compare which would offer a better deal and their attitude was just rude and not caring. I have a sales background and I know what kind of sales person they are just with the initial conversation. I went back to boardwalk auto mall and was taken care of. They honored what their official website said. If you go there ask for MARIAH she is a 5 star for sure. Can’t speak for the rest of the staffing.

Today is exactly one year since a towing delivered my old 2013 Nissan Altima with 200,000 mileages on it completely dead into the SERVICE of BOARDWALK NISSAN of 1 Bair Island Road, Redwood City, Ca.94063I was impressed by the high quality of the customer service they provided.Thank you to the team of service for performing excellent work on my car, and returned it to the life. Since, I added almost 10,000 miles to it with no touched it. The car is running perfectly!Special appreciation to the manager of the service Mr. Joe Cabral for the prompt response and attention in order to fix my car.The service stands out among other for its customer service, great price, and quality workmanship.100% Customers Service Satisfaction!I will definitely go to this SERVICE again if I need it and strongly recommend this service to everyone. Thank you!

Was trying to buy a Silverado 1500. Very poor selection and the one they had was not great. Way overpriced. Very poor sales people. I had to make the sale for them but because they were so bad I went to Stewart Chevrolet and got a better truck for a better price and a great experience. Dont shop at Boardwalk for any kind of car.

Elisa, Anna, Eduardo worked together to give me a great offer on my trade in and apr rate, as well as a great certified 2018 so Altima. So blessed to have such a frictionless process.

I went in for service and found the estimate to be very high. I asked and there was a lot of extra services recommended. My car is fairly new to me and I had a big service done at another dealership this summer but was not sure what was specifically done. The service agent would not call the other dealership to see what might truly be needed. I only got the oil changed and realized I paid significantly more than at the other dealership.

Service Dept: did three factory scheduled services there. Everything was done professionally and in reasonable time. A bit pricey, but seems better than other Jeep services in Bay Area

I would like to think Chevrolet Service department Joe Cabral for fixing my AC unit and having my vehicle promise back to me on time. I love bringing my Cadillac to this dealership They are easy to work with and no hassles. Thank you again for doing a wonderful job and I hope you have a great day.Thank you Tamy Franke

Had a great experience, staff was helpful and knowledgable. Robert Clarkson in particular really helped make things easy. Highly recommend.

Boardwalk auto has always treated my families cars with top notch services since the 80s. I wouldnt take my vehicles anywhere else. I highly recomend this dealership for any of the vehicle makes they service. Keep up the exceptional work boardwalk family!

Boardwalk is the only one place that I had been trusted to work on my corvette.Been coming here now for 5 years or so. I never had a bad experience here at boardwalk auto mall. Due to cover 19 pandemic its mandatory to wear a mask . This morning I forgot to bring my own mask .The manager Jose Cabral hand me one for me to use. Mr. Cabral youre the best. Joe Cabral (manager) is very helpful, kind and honest. Joe always takes really good care of his customer. This place feels like family. Highly recommended.

We leased our new Chevy Bolt through John Burns (aka Johnny B). If it were not for his help, we could have bought our Bolt at another dealership. There are plenty of dealership around here and no lack of choices. JohnnyB seemed like a genuine person and his personality and effort made our shopping experience much more pleasant. It wasn’t just about closing a sale for him but rather he put in the extra effort to make sure our vehicle was a good fit for us. And when it came to negotiating the price it was Eddie who made it work for us, demonstrating an understanding of where we were coming from and at the end helped push his boss to try to match one of the many other dealerships. Thank you Johnny and Eddie in helping us buy our first EV!

We had a great experience dealing with the staff at Boardwalk Chevy. Michael Little helped us every step of the way, staying in touch, answering questions, and finding us the perfect car. Ali Omar did the final paperwork with great efficiency and skill. Everything went easily from first phone call to driving off the lot.I like the Volt very much, and recommend the dealership highly!

They fixed my 2018 ecodiesel very quickly. I had the vent noise fixed, oil changed, tires rotated and they also got it running again all under warranty. Its a shame my brand new truck had these issues but with a team of support behind it I still am very happy. Thanks Boardwalk you guys did a great job. The free rental car you supplied was very generous as well.

What a pleasant experience I had shopping for and purchasing my new car at Boardwalk Auto Mall. I visited the showroom several times and I am sure asking the same questions over and over again. Alice Howard, a sales associate at Boardwalk, was there to greet me and listen to my questions and what I wanted in a car. Over the next two weeks or so she continued to answer my questions and she never pressured me to focus on one particular car model or to rush me into making a decision. Once I made my choice the process was easy. I truly believe it was because of the honestly and forthrightness of Alice Howard and all at Boardwalk Auto Mall. I highly recommend Boardwalk Chevrolet.

Great experience! Dean Peters and Ali Omar were great to work with and very knowledgable. Dean was readily available during the whole process and even followed up with applicable links. Ali explained all the extra insurance options well and helped us find the best one for us. They both also made photo copies of the appropriate forms for us to submit for our Spark so that made things easier. Highly recommend this team!

Don May was my sales guy who helped me get my 2016 Volt. He was patient, passionate, personable and fun. Due to the high demand for this awesome car I had to order one from the factory in Kentucky. He helped make this super easy. When the car finally arrived he took me through the 1,000s of cool features and capabilities. If there was anything he didnt know the folks at OnStar were able to answer within minutes from within the car. Very nice. Ill definitely be back.Thanks, Don.

Had a great experience with the VW service team. All questions were answered and was given options for my recommended service interval which made me feel in control of what I felt was the right service for my needs!!

Awesome sales team! Would highly recommend if youre looking for helpful and efficient service. Tovy made sure I got a good deal on my Jeep. Plus my car was clean, full tank of gas, music was connected to my iPhone and gave me detailed instructions.

Johnny B and Ian Anderson were very helpful in finding a great deal on the car I wanted to get. They didnt pressure me at all which was nice compared to other dealerships Ive visited. Highly recommend working with them if you want a friendly car buying experience

I received a great deal on a 3 year lease on a 2017 Volt. Eddie was extremely helpful showing my wife and me the car, and then went out of his way to ensure the car, which came in on the truck only the day before, was promptly checked out and detailed so that I could drive it home the same day. Don familiarized me with the cars features, answered all my questions and then followed up with the information I needed to apply for the CA rebate. All-in-all, a great experience.

If you want to buy or lease a Chevrolet and want to have the best customer service and the best help from the time you walk in until you start driving your new car, please go to Chevrolet Boardwalk in Redwood City!I had an amazing experience specially with my advisor Angelo Salas who has been fantastic from the beginning to the end.Good job guys!Thank youBruno

Don Mays was great.I was very impressed with your entire team: Dean, Ben & Ali.My standards were high since my last car was a Lexus.A friend asked youre buying Chevy?My answer: No, Im buying a Volt + youd be really impressed with the professionalism of the guys at Boardwalk Chevrolet.

Boardwalk gave me an excellent deal on 2017 Z06 corvette. I drove 360 miles to pick it up. I was in and out within an hour. Friendly staff and incentives were great. Would definitely buy my next car from them

Great service and friendly staff. I like that they wash your car once theyre done with it.

I hesitated in choosing exceptional (only) because of an incident while the gent was preparing to pull my car into the service bay for service. As Im finishing up the check-in process with Jason (who was outstanding!), I see a gent with a collection of keys dangling from his belt prepare to enter/ drive car to bay. I said Young man, please remove your keys before getting in my car. He was professional about it, but I shouldnt have been in that position to begin with. Keys would definitely have damaged leather seating surfaces.

Awesome experience. Art and Ali really helped me out and made everything really smooth. I made it tough for them and thought I was nothing come out with a new car because of my credit score but they came through for me. The SparkEV is really fun car to drive and no more gas! Thanks Boardwalk Auto!

Very helpful service advisors.

Cool spot with several franchises under the same roof. Nothing fancy.. their lounge area is 2 stars at the most.. very basic.

Everyone was friendly and helpful. My salesman, Don, kept me posted on the progress of my order, called me as soon as the car arrived (still on the truck!), and got me in quickly to claim my car. Financing was smooth and quick. Car was delivered in perfect condition.

We bought our 3rd Corvette through Boardwalk, working with Tim Boone. Tim is awesome, he gives the best customer service. He takes the time to explain and answer all our questions, he does not rush us. We have always had a great experience buying our corvettes through Boardwalk Chevrolet, they have the largest selection of corvettes to choose from.

Great service department. Very helpful, very responsive, and my final bill was less than what was quoted. Car was also washed and detailed when I picked it up. Also, if youre there to look at a new Corvette, make sure to talk to Tim. Very fair price without the huge dealer markup.

Bought a few cars here, just picked up a new Jeep GC. Lots of inventory.

The mechanic that worked on my van (Fernando) was awesome. I feel confident that he did a good job. He has worked there as a mechanic for years!I did have a slight issue with the team that registered me and my vehicle in. First they quoted me $400 and later, when I brought my vehicle in, the price jumped to $1,800. But thanks to Fernando, the bill was reduced to $1,370.

Both Dean Peters and Ali Omar were very thorough in helping me lease my Bolt and working out the finance. Extremely smooth and easy. Thanks you guys! I love my Bolt!!

I arrived without an appointment to get android auto to work which required an update. This was after 12pm on a Saturday. They still took my car in, they did the update and checked the recalls on the car also. Very impressed by the customer service. Solid dealership. Brian, Ben, and Ian on the sales side were very honest to purchase my Camaro from. (Which later required the software update)

Amazing, fast, knowledgeable, friendly staff. The Chevy service dept deserves a 5+ rating. Jason and Joe were beyond amazing

Purchased a Corvette Grand Sport from the team (Brian, Eddy, and Ali) at Boardwalk Chevy and had an incredible experience. They were very knowledgeable about the various corvettes I was comparing and provided best in class customer service as I walked through the process over a weeks time.Id highly recommend others looking at performance cars like the Camaro or Corvette to do business here.

After visiting several dealerships on a particularly rough day - after my truck broke with unfeasible repairs, I visited Boardwalk and immediately felt comfortable and welcomed by the sales team. We were welcomed by a new sales member, Cheri, I believe it was, and Dean Peters - both of whom made the process of test driving and figuring out my options when it came to a new vehicle very simple and easy. They were very patient and understanding. I was able to trade in my old broken truck and start a lease. Ill also shout out to Brian and Ali, who stayed late along with Dean to finish up all of the paperwork so we could leave with the new vehicle that day. Kudos to them.

Just bought a beautiful Audi with the help of Amir Momeni. So friendly and helpful. Can’t recommend enough.

Service dept was prompt and friendly. Needed to get AC fixed and a number of other minor things checked out. I expected to be without my car for 2-3 days but they turned it around so I was only without it one day. Bill was half of what I was expecting. I would definitely take my car there again if I need future service.

Process went very smoothly throughout. The sales rep was very helpful and kept me up to date when the car was built and shipped. He also took time to provide me with an overview of the car and show me essential features.

Brought my 2016 Silverado (same truck I bought from them in summer of ‘16 for $50k) in for basic service on a rainy day. And picked it up with a big scratch on passenger rear side. Since talking with service advisor there’s nothing that the dealership will do or take ownership for. Bad decision on their part because not only is it not the right thing to do, but they also lose a client for future. I was in the market for a new Corvette too! This dealership and Chevy lost a good customer.

I’ve never had service so horrible or dealt with people so rude. I will never recommend any dealer at Boardwalk Auto Mall. They are the absolute worst ever. They scratched my truck, poked a hole in my leather seats, could not find a radiator leak in a hose and rudely denied it all telling me that my truck was too old. So I just a truck that’s more than a certain age deserves to be destroyed in their opinion. I had to pay for that horrible experience in order to get my truck back to top it off.

Loved their servicing. Unlike Stevens Creek, they fixed my problem in a day. Great job

Elisa Lopez was amazing and provided me with excellent service. I definitely recommend her!

Worst customer service I have ever dealt with in my entire life! I purchased a warranty for the car and the guy talk me into getting a service warranty for oil changes and check ups. Once I did my research I decided that I wanted to cancel that warranty and they chose the wrong one to cancel after I explained very clearly which one I wanted canceled. Which is fine if they fix it but the lady I spoke to told me it was my fault and they couldnt help me. They will not respond to my phone calls, and to top it off my car that I just spent 37,000 on is in the shop with no money because of this mess! So if you want honest reliable people you better go somewhere else because they are a JOKE!

Great experience test driving Volts with senior sales advisor Ian Anderson. Looking forward to finding my next car!

Edward, Ian and Ben were super helpful with helping me pick up a 2017 Volt. I came in with a price range in mind, and they helped to work with me to not only make sure I was walking away with said price but also making sure I didnt have to make any sacrifices with regards to what I wanted in a car. The whole experience has generally opened me up to GM vehicles as a whole again and would definitely purchase from Boardwalk Chevy the next time!

Erwin was an awesome salesman! Made the whole car buying process so easy and painless 👍🏼👍🏼

Great service. Everyone was there to help. It was a very pleasant experience. Only spent a few hours there. No hackle. Would definitely recommend this dealership to friends.

The VW dealer is top notch. The Service dept. Is very professional.

Purchased my car in under 2 hours -- which was very helpful. Picked up the car next day and received detailed walk-through and FREE Car Wash.

Bought a car today. Overall the experience was great! Everyone I worked with was extremely professional compared to 3 other dealerships I went to prior to coming here.

We love Boardwalk Auto Mall- They are so polite and helpful. We have been going to them for the last 4 years. Highly recommend them

Impecable experience. I was interested in a new lease and since I already had a previous lease with Boardwalk they had all my information in their files and everything went smoothly with little need for additional paper work. Went in and left the same afternoon with the new lease.

Had to wait 2 days to get my alarm key!

Worse case of customer service I have ever experienced in any industry. Made an appointment for a specific recall which couldnt be serviced because they didnt have the part. The appointment was made 2-weeks prior so they should of planned better. When I asked why they had me bring the car in in the first place and leave it there for the day, the manager (I think his name was Joe) just shrugged his shoulders and walked away. This guy definitely needs to learn how to deal with customers or stay out of the shop. He didnt even have the courtesy to reschedule my appointment. If you want a pleasant experience this definitely is not the place to go.

Incredibly easy and awesome experience. Never felt pressured to make any decisions and the entire team was very honest and transparent with any questions I had. I could not have asked for a better car buying experience. Special thanks to Jymaal, Dean and Ali for all thier help and input. Definitely would purchase from here again and recommend it to all my friends.

They were inappropriate and very unprofessional. I had a terrible experience both with the services department and with their manager. Communication was a huge issue. They did not call me back when I left voicemails. They couldnt find the keys to my car at one point. They never offered me a rental, I had to request that they offer me something after they had already had my car for a week. The manager said he would take over and personally oversee the servicing and the communication, which he never did and still has not returned a call or contacted me. They had my car for a month. To top it all off one service department guy made sexual comments to me. The whole situation was highly unprofessional and very inappropriate.

Thank you boardwalk for all your help in helping me get my dream car!! Rob and Tovy were Amazing! Thank you!!

Leased a Bolt EV and am very happy. Oliver helped throughout the entire process and was very knowledgable and provided all the answers to my questions.

Don was incredibly wonderful, and such a pleasure to work with! He truly went above and beyond to make sure we were making the right purchase. Thank you Don!

Last night I was in Volkswagen and had the best customer service and I bought my second car thank you Nordean for your help.

Service Dept: The welcome was not there at all. Complete lack of enthusiasm. I spent $100k on my Corvette which I brought in for the 500 mile service and was not treated like a special customer who had just spent $100k ($104k to be exact) with Boardwalk. Once the service was completed, the car was given back to me without resetting the oil change gauge back to 100%. I had to ask this to be done and they once again took the car away and returned back once this was done. It leads me to believe what else was not done properly or even at all. I have serious doubts about returning back to Boardwalk for any services to my vehicle.Sales when I purchased receives a 5 out of 5. Service was excellent. They answered all my questions and helped me select the correct package for my Corvette Z06 which I intended to drive daily.

Great experience. Awesome manager aqnd team that met their advertised price...no hassle. I will be back

Great dealership...very nice people who make it easy to get the car you want. Pleasant car buying experience.

Best. Place. Ever. Dont take your car to a crappy oil change place. Take care of your car and take it to where it came from.

We had a wonderful experience purchasing a Chevy Volt. We took our time and looked and considered other kinds of cars but came back to the Volt being the most best choice for us with its longer range electric capabilities than other cars in its class. We were extremely happy with the level of patience and detail they exhibited.

Towne Mazda provides the best service experience ever. Friendly, helpful service advisors that actuary listen; and a great service manager! Fair pricing (maintenance) and a loaner car for warranty service!

Staff was friendly and helpful. Will be seeing them to service my newly bought car.

The drop off at the the appointed time went quickly. The work was done when promised, and the bill came in under the original estimated cost. I couldnt ask for a better experience.

Lease was better than the competition and the Salespeople knew the car. No hassle and I will be returning to them for the new vehicle I need.

I felt like all of my questions were answered, and the process of getting a new car was made very efficient and pleasant. All of the people I interacted with were friendly and not pushy at all.

Got a good deal for a used car for a first time buyer, highly recommend talking to Elisa 👍

I had a great time test-driving, asking all my questions about the Spark EV and then leasing it the same day. The sales and finance staff, Ian and Ali, were friendly and helpful and Ben was a great resource re: EV. I recommend this dealership.

Great service. Service department stayed in touch with me. I never had to call once during the day to find out the status of my car. Thank you!

Thanks to Mario we found the car we wanted in one afternoon.The price was competitive and the service was superb!

Great service, knowledgable staff. Would Highly recommend!

Went to Chevy. They would not budge from msrp, so went elsewhere and got a much better deal. I know this is odd because I know others who went here. Guess it was the wrong salesguy or something. Oh well.

I dont have much to say on the dealership itself (Nissan) but the Service Center is horrible. You DO NOT have to go there to get your car serviced (can go to Sunnyvale). I came two times, and both times I was told it will take two hours it took the entire day. Or the guy who was supposed to pick us up never came. Look at the official Nissan website (you can live chat there) and check the quotes Boardwalk Service gives you, so they dont overcharge you with useless maintenance.Oh, and they also forgot to mention a mandatory recall from Nissan for which I should have brought my car. Not a happy customer. They are friendly but quite inefficient, at least from my unlucky experience.

Staff was friend and helpful. They answered all my question and worked with me to get the best deal possible.

Highly recommend you consider this place for your new car purchase, picked up a new Camaro SS from Oliver last week and was very pleased with the experience.