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European Auto Technicians
1125 Haining St, Prescott, AZ 86305, United States
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European Auto Technicians
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Pa
Review №1

Thank God we found Chris and his business when we purchased our 1999 Porsche Carrera in 2018. He’s an expert in foreign car work & details the work that needs to be done. Many times he’s invited us to look at our car in the working area if anything extra needs to be taken care of. Amazing....

La
Review №2

Great customer service, knowledgeable, and straightforward about whats needed and costs. So far all work done since first visit in 2020 has been completed as promised with no post-repair work issues.

Ma
Review №3

The staff is off the hook on customer service the Food is exactly what you want. You need to go there and enjoy yourself...chop! chop!

B
Review №4

We are new in town and had something go wrong with the front alignment. Derek thoroughly explained the situation and quoted us a price for the job. Our service was performed in less time and actually cost less than the originally quoted price. Even better, the local dealer for my car brand recommended European Auto Technicians since the dealer was booked solid for 10 days. I will definitely return.

Ma
Review №5

Got my 40K service for my cayman. Very good from start to finish and Im happy with the experience.

Dr
Review №6

Came here on a whim to get a lingering check engine light diagnosed and a general once over for a used Audi I bought recently. Derek was very polite, informative, and professional. I was given a complete list of recommended repairs and maintenance items with a breakdown in pricing so I could get the items repaired as my budget allowed. Took the car back a few days later to have some sensors and old hoses replaced and had the car back within 8 hours of dropping it off, and under the quoted price to boot. Check engine light is gone and the car runs great. Will definitely be back to have the rest of the work done. Professional, fast, and thorough. You cant ask for more in a repair shop.

Jo
Review №7

These guys are simply the BEST at what they do. And we know that from each time they have worked on our 25 year old Volvo 850. And I worked for a very very large company in fleet management.

em
Review №8

I have been going to European Auto Tech since I learned to drive. They are always very kind and respectful and dont hesitate to explain things to make sure I know exactly what they are doing with my car. Theyre the best in town!

Ch
Review №9

I couldnt be more pleased with the services here. I asked Chris to look at an oil leak issue and to give me a full inspection of the vehicle I just bought. While the news wasnt pleasant to hear, they did exactly what I asked and gave me a comprehensive review and report and showed me ways we could bundle repairs to save labor costs. Chris spent a great deal of time reviewing findings and what we (or I) could do now and what could wait. He followed-up with me a few days later thinking he could try some simple fixes before going all-in. This continued concern really impressed me. All his advise was honest and not self-serving as this is costing him money not to perform repairs. I truly trust in his professionalism and ethics. He will have a customer for life. Oh, and all this inspection and advice (as well as some quick fix issues he performed) was a very nominal cost. I was shocked at the extent of the inspection and time he spent with me and how little he charged me. I highly recommend this business based on my experience and knowing how much these cars cost to own. The extent Chris went to provide excellent service for a first time customer was outstanding. You dont get do-overs on that.

Mi
Review №10

Trunk latch failure preventing convertible top from working.Fast, efficient quality work

Ju
Review №11

Once again I had to take my car to be looked at. European Auto Technicians is the only place Ill go. And once again they took wonderful care of me. I cant tell you how safe I feel after. Thank you Team!

To
Review №12

This is the only place that I take my BMW. They always do a fantastic job.

Jo
Review №13

Good ongoing contact on diagnostics and costs, clean, friendly, knowledgeable. Will continue to go there-we have two 3-series sedans-an ‘06 and ‘15. Feel comfortable having both cars serviced. Derrick and Chris know their stuff!

Ja
Review №14

Excellent staff, first class facility.

Ke
Review №15

Professional staff, quality service. I recommend them

RI
Review №16

Very professional finished the work as promised

Ch
Review №17

Awesome job. In and out in 10 minutes! Great techs and excellent customer service!

Te
Review №18

Very professional and excellent customer service. We had major work done to our MBZ - The work was performed with high attention to detail and delivered on time. Derek D. is an excellent communicator and took the time to carefully explain everything to us and answer all our questions. Highly recommend European Auto Technicians. A+.

Ch
Review №19

Im new to the area, so a friend of mine referred these guys to me and Im so glad he did. They were very professional and extremely thorough. My check engine light came on and they found the problem and after discussing it with me, they fixed it. They also found a few other things that I need to get fixed in the near future. It was a great experience. Good honest mechanics are hard to find and I thankfully I found one.

al
Review №20

Timely and efficient service/repairs for my Mercedes ML 320!

Ka
Review №21

They finished our repair within the day! Back struts we’re leaking.

De
Review №22

Chris, owner of European Auto Technicians, has what all good business owners and mechanics need: integrity. It shows up in his honest estimates, his ability to communicate clearly and his commitment to the safety and performance of my car. His auto shop is the best value for my money in northern AZ. Thanks, Chris for taking good care of me!

gr
Review №23

These folks are great, very professional. Trust and integrity are high priority for me.

Ka
Review №24

Best auto mechanic I have ever used. Very professional, shop is immaculate and owner is very courteous. Very affordable for a European auto shop. I would highly recommend these guys.

Ly
Review №25

Small Town big service

A
Review №26

European Auto Technicians are skillful, reliable, thorough and fair. I can confidently rely on them to help me keep my 25-year-old 4WD safe and lively on the road. Their workmanship is excellent, prices reasonable and advice always helpful. From their cheerful, efficient reception/ phone service onwards, they provide a very high level of care for car and customer!

E.
Review №27

Excellent outfit. Quick, tidy, professional and deliver on time. What’s awesome is if you make an appointment for a specific service, they order your parts before your appointment, so they don’t have to keep your car overnight while waiting for parts. We really appreciate it!!

Ke
Review №28

European auto has come through for me over the last 10-12 years with reliable, prompt, courteous service. They are accurate with their diagnostics and very reasonable with their pricing. Chris and Daniele are great to work with, often going out of their way to accommodate my schedule. Thanks for your consistently great work!

Mi
Review №29

Ive used this place a few times and i know theyre reliable and reasonable. I appreciate them! theyre informative and im never scared ti ask a question, its a no judgment zone lol

Ch
Review №30

Chris over at European Auto Technicians saved the day! I was on a quick trip from Santa Fe, NM to Lake Havasu, Arizona when my 2006 L3 Land Rover acted up in a bizarre way through the mountains past Jerome, AZ. I had to get a tow to Prescott and am so grateful he took me in! From the moment I spoke to him he was gracious, knowledgable and committed to helping out with my situation. I had owned this vehicle for only a few months and was discouraged by the situation to say the least but Chris was wonderful. Turns out my transmission fluid was two quarts low and almost all other fluids were way lower than they ought to have been, my drive belt was in need of replacement as were my tie-rods. My car was towed in Thursday afternoon and I told him I absolutely had to be back in NM by Wednesday morning for work.I asked him if there was any, any possible way for them to do that. By a miracle and despite their busy schedules, he managed to get the parts he needed delivered the very next day on Friday! Originally he told me theyd do everything they could to have it done by end of day Tuesday. (They were closed Sat/ Sun and Monday for memorial) but lo and behold, Chris called me Friday before closing and said all the work was done, new parts in, including a successful 20 mile test drive! Chris really pulled through for me and my car. I cant recommend this place and these people more! Just outstanding, all of them. If ever Im passing through Prescott, AZ again, Ill plan to swing by with flowers and cookies. Im forever grateful to Chris and European Auto Technicians.

Lo
Review №31

Derek, did a great job of keeping me in the loop on my repair. They repaired the problem to my satisfaction.

An
Review №32

Ive lived here for over 35 years and have tried many of the car repair shops in the area. European Auto Technicians is the only shop that I trust to give me quality service at a fair price. Danielle and Chris have helped me out in more than one car crisis. I wont go anywhere else for my car servicing needs.

Ju
Review №33

Great service and staff!!The staff is always willing to take me to the office and pick me up as needed. The staff is very knowledgeable and helpful. We have been coming to European Auto for several years and we have received consistent and professional service every time. :)))

Ta
Review №34

I love these guys ! They take such good care of my car and they are the nicest people. ALWAYS a positive experience. It is so hard to find customer service like this these days. The prices are great and they are so honest.

Li
Review №35

Very professional courteous service and on time. Chris and Derek are very knowledgeable on foreign makes. Anytime i have taken my car there the job was done right, fast, and was explained in detail to me what was done and quoted me a price to fix before service was administered (Which came in lower!!) I would recommend these guys for anything in regards to foreign models. My bmw runs and drives perfect because of this shop! it is a little pricey but they only use quality oem parts. You can take your car to a different repair shop but believe me youll find out what youve gotten... going cheap... In short you get what you pay for. I would rate them as a business as a 10 star euro repair facility. thanks again guys, regards, Matthew W. P.S. Derek you still owe me 5 bucks....? lol lol alls good!!!!! Peace

Da
Review №36

Excellent service.

Ed
Review №37

Chris and his entire team are exceptional. The work performed on my Jaguar XJ is always done correctly and Chris’ in-depth diagnostics catch small problems before they become large problems and I appreciate that. I highly recommend this fine shop and dedicated team of professionals.

Pr
Review №38

Have always experienced excellent service from Chris and tech’s here. Very happy with the service and friendliness.

Ca
Review №39

When they ran in to further complications, they were on the phone will all of the details and pricing. Very much appreciate the excellent communications.

Do
Review №40

Very knowledgeable and helpful 👌.

Cl
Review №41

European Auto (Chris and Danielle in particular) are fantastic. Reliable, easy to work with, honest, and do great and consistent work. Recommend them highly for all types of vehicles (not just European ones).

Wi
Review №42

I was please how everything was completed and the detail that was given

Ca
Review №43

Love these guys!! Everyone is happy and friendly, professional and knowledgeable. This is a five star company.

Ji
Review №44

POSITIVEI am posting another 5 star review forEuropean Auto Technicians!Had my 2002 Audi TT towed in last week with the shifting linkage broken. Chris stayed late ( due my car getting towed) and took my car in the shop. Got to work on it and had a estimate back to me the next day.These guys are honest, competitively priced and on time!My TT is driving like it’s brand new again!These guys are the best!

Er
Review №45

If you own a European car and you care about it, dont go anywhere else. Chris and Danielle are honest, knowledgeable and fair and will tell you EXACTLY what it is you require, desire and deserve to get your vehicle running in tip-top condition. If your car is knock, knock, knocking on heavens door, theyll tell you, if it just needs something minor and you were prepared for a major repair, they will call you, complete the minor repair and bill accordingly. No funny business, no taking you for a ride. Truly the best car repair shop in Prescott.Sonja is an enigma. Young, dedicated, knowledgeable and an incredibly hardworking mechanic. I wouldnt want anyone else touching my car.

S
Review №46

Great Job! They replaced the starter and also found a vacuum leak that needed fixed. Good time to fix it while everything was out of the way.

Ro
Review №47

Reliable, detail oriented, professional, full service maintenance and repairs, friendly customer service. This little company constantly exceeds the You get what you pay for value proposition. What more do you need?

Ju
Review №48

The staff is friendly and very helpful in getting me to understand the problem. I appreciate the time Chris spent solving the issue.

Na
Review №49

Odd ghost of an electrical problem resolved for far less than originalQuote

Gr
Review №50

We recently had our Lexus SUV serviced at European Auto Technicians in Prescott, AZ. We were, and are, extremely pleased with the results. The professionalism of everyone was evident throughout our experience. Clear explanations of the proposed work were given, along with accurate pricing and time lines for performing the work.We want to thank Nate and his employees for their courtesy and professionalism.We strongly recommend European Auto Technicians for all your auto servicing needs. Their services were certainly above and beyond the norm.Richard and Sylvia Kennett

Da
Review №51

Theyve continued to take superb care of our two Audis (Q5 and S5) over the past year, last year helping us identify and repair neglected areas in a used Q5 we recently purchased last year. This year they cheerfully redid, without charge, a time-consuming water pump replacement in the Q5 because of a faulty warrantied new minor part installed the first time. We have put their license plate trim on both cars, and will recommend them to anyone at any opportunity. Recently developed a soft brake pedal on one car they immediately diagnosed, and fixed, as long-overdue brake fluid line clean out, Feel safe in any car serviced by them, any time. I also wont ever buy any car they wont feel comfortable servicing.

Br
Review №52

First time getting my Audi serviced here. Highly recommend. Felt very well taken care of. I pay for peace of mind. Reasonable prices. Great people and service and very accommodating. Ill be back.

su
Review №53

This is the best place for your auto in all of prescott.Honest, perfection and awesome. I wouldn’t go any where else.And Daniele is the best.Susan stovall.

Is
Review №54

The service is excellent! Danielle and Chris are a pleasure to interact with. They are honest and the services are reasonably priced.

Me
Review №55

This is a great place to get your car repaired.

Ge
Review №56

Just had VW Passat repaired this week. Chris and the staff took excellent care of us. Really appreciate it!

KT
Review №57

Very much appreciate their thoroughness and timely service! Highly recommend.

Ch
Review №58

As always they have been a great help. Job well done and love being able to support local business instead of having to go to the valley dealership for services

Jo
Review №59

There isnt a better shop in town to keep our Volvo in great shape. Thanks everyone that there.

Jo
Review №60

Our 2010 BMW X-5 systems alert said we needed a new battery. We arrived at European Auto Technicians with no appointment at about 4 pm. The team checked the battery to confirm the need, and then proceeded to replace it. Thanks for the super service and working a bit of overtime!

Da
Review №61

Highly recommended. A nice auto repair facility specializing in European automobiles. Professional and clean. Just a four wheel alignment on my Audi TT this visit, but I will be back. I live in Flagstaff and we have nothing comparable.

Za
Review №62

Chris and his team have always taken EXCELLENT care of my Tesla Model S. They are quick to diagnose problems, great at communicating, and their costs are very reasonable. Before heading down to Phoenix, I highly recommended using them for your Tesla needs.

To
Review №63

I have been going to European auto techs for several years now. They are the last honest shop left. Straight forward, fair prices, and great customer service. The only shop I will go to. I send all my friends to them, and havent heard a single complaint.

Ri
Review №64

Great service...on time, quality work and friendly atmosphere.

ma
Review №65

Thanks for your first rate serviceWhen I moved here 12 years ago, I thought I would have to drive to Phoenix for service, but a friend suggested I try you; I did a d I am very satisfied. Thanks agIn.

Su
Review №66

Always great, skilled service. They go the extra mile to be helpful and keep $$ as resonable as possible. Best shop I’ve ever used!

Je
Review №67

Great timely service. Danielle is always so pleasant and good at scheduling appointments and explaining what was done. Thanks!

Ia
Review №68

I called this business in the evening and asked them to call my son who is a student at the college in that town because his starter stop working on his 04 Volkswagen Jetta. As of 2 oclock in the afternoon on the following day no call from them. We live in California and is very hard to manage his car from where we live and were hoping to find a good mechanic that was local to him. Unfortunately will have to continue looking.

Du
Review №69

Everyone there is knowledgeable, helpful, and honest! Very efficient, quality work! I wont take my car anywhere else!!

Je
Review №70

Just got an oil service for my 2017 Subaru Forester. Chris is very thorough. He recommended maintenance based on the age/mileage of my car. No pressure. Derek the service writer was helpful and nice. Very pleased with everything.

Ma
Review №71

They do great work repairing cars. I like them a lot. They are fair and will discuss what has to be done and what can wait.

Ch
Review №72

I take all my cars here. They have my full trust

No
Review №73

Was very pleased. I was able to get in fast and was out within the hour. I got a list of suggested repairs with the order of highest importance. I will most definitely return.

Ji
Review №74

The best auto Techs in town. The only place Ill service my car.

Jo
Review №75

I am a long standing client of European auto for 5 plus years. I also spent most of my career in the automotive industry, as a service manager for a very large Ford dealer. I never disclosed this information to Nate and European auto employees in attempts to keep it fair. Over the years I have seen the office staff, go thru its fair share of employees. It also seems to be in a turn for the worse with every new hire. I can say that I am not surprised to see the comments posted by other customers. There is a management problem at European, and it does need attention. That is not the total reason why we should use a repair shop. It’s all about the skilled technician. The truly professional technician is far and few between. That is why I continue to do business with them. The tech that takes care of my Mercedes is top notch. He gets it right the first time. He always answers all my questions, with no sales pitch or gimmicks, a real straight shooter. Nate the owner, another fare, honest professional. Without Nate or Chris I don’t think I would continue business there. For all that read this post do yourself a favor and just ask for Nate or Chris and they will take care of you, you won’t be disappointed.

Da
Review №76

Chris and crew have always done great work. Job is done correctly the first time! Only shop that service my BMWs.

Ge
Review №77

Always great service. Very conscientious. They monitor and advise about needed maintenance items.

Ro
Review №78

I have been using EuroAuto for At least seven years and will continue to do so. They are terrific. Chris is a pleasure to do business with and a fine technician as well.

Ro
Review №79

Appreciated the prompt response to getting my new battery installed and resolving the technical issues resulting from the bad battery.

Be
Review №80

This is the best service I have received for our cars. Chris is excpetionally knowlegable and experienced. Danielle is fantastic and such a wealth of knowledge. I would highly recommend Chris and his staff to anyone!

Jo
Review №81

This shop is great. They are very trustworthy, do a fabulous job, and are the friendliest people in town.

2J
Review №82

Chris and staff are wonderful to deal with

Ma
Review №83

Reinstalled Rear view mirror

Ni
Review №84

I have been very happy with the work that the mechanics at European Auto Tech have done on my Mercedes. My cars have presented some very challenging problems that the European Auto Tech mechanics have managed to solve. I recommend them highly.

Pa
Review №85

Had an error MSG show upThey took the time to make sure car was safe to driveAwesome service!!

Ro
Review №86

My Mercedes needed a tune up and I noticed my brakes were squeaking. The dealership couldn’t get me in that day so I decided to give European Auto a call. Spoke to a friendly lady on the phone who told me I could bring it right in. Went down there and met Chris (Owner) who listened to what was going on with my E350. He did a full inspection on it, informed me that I had an issue with my rear suspension. Gave me the tune up I needed, fixed the rear suspension, and checked out the brake squeak same day and cheaper then I paid for my last tune up at the dealership. He said no repair needed for my brakes. Car is running like a million bucks, smooth and even quiet brakes now! I couldn’t be happier. Thanks Chris and team! I will defiantly be back.

De
Review №87

Excellent service

Br
Review №88

They have always done a great job on my Mini Cooper.

Jo
Review №89

You provide exceptional service and we appreciate you and the whole crew.

Bo
Review №90

Work done on time with no issues.

Ch
Review №91

The mechanic, Chris, went out of his way to answer my questions and gave me some good advice on recommended vehicles.

Br
Review №92

My Volvo is Happy again. And again. And again.

Ma
Review №93

A clean, professional repair shop with staff dedicated to the best customer service.

Ca
Review №94

Difficult problem but may have made the symptoms less obvious and happen less often.

Mi
Review №95

Great place! I always enjoy coming here to get great quality service done on my vehicles.

Gl
Review №96

It was exceptional, as always. Thank you VERY much!

Mi
Review №97

The Service Manager is great and gave me some much needed honest feedback about my auto service needs. It is so nice to have someone I can trust for my BMW maintenance in Prescott!!!

An
Review №98

Love these incredible people!

Br
Review №99

Great service as always. I wait to have my service done by Euro Auto Techs despite being in Phx most of the week.

ad
Review №100

Fair pricing, knowledgeable staff, no BS and straight forward unlike most shops in the area.

Information
6 Photos
100 Comments
4.9 Rating
  • Address:1125 Haining St, Prescott, AZ 86305, United States
  • Site:http://eurotechaz.com/
  • Phone:+1 928-445-5559
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Vehicle examination office
  • Vehicle inspection
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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