Staff was great great selection of product to the product very helpful staff. Got there right at closing time state open until we got the part that I needed mind evermine devil 1 source 4 parts

Andrew us very helpful and a people person

It was fast and easy and great service and good experience 👍 👌 👏 😀.

Good store,great customer service

Great friendly place and very knowledgeable staff. Large in-house inventory.

R&R NAPA Auto Parts great place to get parts very helpful staff always the right part

Ok parts store

Had two parts I needed at reasonable prices

Thank goodness theres a NAPA in Prescott! I checked the parts stores on Grove and they could all order the weird part I needed, but I needed it today and only NAPA had it in stock. Price was comparable too, I gladly paid the $2 more to fix the car today. 👍

Geoff and Andrew are my go to parts guys. They know their trade in and out!

NAPA Auto Parts can usually be counted on to carry items that the other two dont.

Great place for any auto parts. Friendly service and fare prices.

Good people fair pricing independent store

Great service, quality of products & pricing!!!

Auto parts store.

Great group of peoplehave a lot of parts in stockRobert has made this store great

They always know what part I need and if it is not in stock they get it the next day.

They have some great parts expertise people,Carl,Andrew,Jeff.. Its been great dealing with those guys

This is the biggest NAPA store Ive been in, lots of selection. They had what I needed, great customer service, in and out in less than 10 minutes. I like NAPA compared to other auto stores because their quality tends to be better.

Good parts. Good prices. Good help. Wish there was still a Napa in Chino but I dont mind driving into town to get my parts.

Need one in Chino Valley.

The parts at Napa seem to me to be a better quality than you may get from other places, of course theyre a wee bit more expensive too.

Very Healthful. One of the gentleman even replaced some windshielders for me.

I was in a bind. Needed parts for the Mobile on site mammography trailer I pull. Needed them to call my boss for credit card number and authorization for payment. A gentleman I spoke to was more than happy to do so. Unlike the oreillys down the street.

A great experience. A bit pricey, but very good quality and knowledge.

Love this store. Always taken care of here.

Had parts for my motorhome that no one else could get

Great customer service, he knew what i needed and out the door quickly.

People say its a great place but I dont drive so I cant really say anything

Theyve got just about everything you need, and can Order what they dont have. The guys are very helpful and friendly.

Helpful staff. Placed as custom order for a hard to find item and it was available the next day!

Very helpful staff got all the parts I need

Knowledgeable & technically competent staff makes getting the right party the first time a common experience here.

Ordered remanufactured CV axle for my Honda, had to use Napa since no one else had it in stock. They had to ship it up from Phoenix, o I had to wait a day. No big deal, except when it came, it WAS NOT remanufactured but looked exactly like the bad one Im trying to replace. Dirty and torn up, no axle bolt. Tried to return it, only to be told I now have to wait 2 more days for a manager to be in. My question: did NO ONE check the part they were selling to a customer 100 miles away??? I mean, I should have checked it in store at pick up, but come on Napa... Is this the level of customer service I can expect from you in general, or is it just this town that has incompetent service?

Great counter sales people. Very knowledgeable.

Almost always have what I need quick.

Will not answer the phone after 6pm even though they are open until 7. Rude and not very helpful compared to other auto parts places

Had to get batteries for rv.great service.knows his batteries.

They know what there doing sometimes lol

There many auto parts stores in Prescott but theres only one place to get auto parts NAPA.

Helpful folks work here

Terrible service. Ordered 4 parts. 3 out of the 4 were the wrong part. Thankfully auto zone had them in stock. Lost my business.

Very friendly, knowledgeable and helpful team. Low price too.

Dont really know what they are talking about

Needed a hydraulic hose for tractor and they made one up in just a few minutes

Polite and knowledgeable staff!

Good stuff, Good prices!

Order yesterday received today

NAPA Auto Parts kinda sets the bar for everyone else to follow

Great selection

They always got the part

Didnt have my part

Good variety

Friendly and professional!

Meh...